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ibis Chennai City Centre

Chennai (Madras) · India

690 Anna Salai, Mount Rd, Near US Consulate, ThousView location

7.6/10Very good300 Reviews
Cleanliness8.0/108.0
Service8.2/108.2
Comfort8.0/108.0
Condition7.8/107.8
Neighborhood8.4/108.4
Amenities7.2/107.2
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About ibis Chennai City Centre

Located in the heart of Chennai on Anna Salai (Mount Road), the ibis Chennai City Centre is conveniently situated near the Thousand Lights metro station, a mere 20-minute metro ride from the airport. Chennai Central and Egmore railway stations are just five minutes away.

T Nagar, Marina Beach, Chepauk Stadium, Chennai Port, and the business districts of Nungambakkam, Egmore, Parry's, Teynampet, Mylapore, and Alwarpet are also easily accessible. The hotel is just minutes from the US Consulate and Sankara Nethralaya.

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With a stay at ibis Chennai City Centre Hotel, you'll be centrally located in Chennai, within a 10-minute walk of Spencer's Plaza Shopping Mall and Consulate General of the United States, Chennai.

This hotel is 0.8 mi (1.3 km) from Raja Muthiah Hall and 1.1 mi (1.7 km) from Music Academy. Make yourself at home in one of the 155 air-conditioned rooms featuring refrigerators and LED televisions. Your memory foam bed comes with premium bedding.

Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature bidets and hair dryers. Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chennai?

This hotel has 581 square feet (54 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Green Key (Foundation for Environmental Education) Car required Professional property host/manager Pets allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is required for transportation to and from this property.
    • Parking height restrictions apply.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • This property offers shuttle drop off service to the US Consulate.
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately INR 649 for adults and INR 413 for children
    • Airport shuttle fee: INR 1792 per vehicle (one-way, maximum occupancy 2)
    • Pet fee: INR 1180 per pet, per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

Spencer's Plaza Shopping Mall 0.7 km / 0.4 mi
Consulate General of the United States, Chennai 0.8 km / 0.5 mi
Express Avenue 1.1 km / 0.7 mi
Apollo Hospital 1.3 km / 0.8 mi
Raja Muthiah Hall 1.3 km / 0.8 mi
British Deputy High Commission Chennai 1.8 km / 1.1 mi
Music Academy 2 km / 1.2 mi
Sankara Nethralaya 2 km / 1.2 mi
Anna Salai 2.1 km / 1.3 mi
Doveton House 2.3 km / 1.4 mi
Government Museum 2.3 km / 1.4 mi
Mayor Radhakrishnan Stadium 2.5 km / 1.5 mi
Valluvar Kottam 2.7 km / 1.7 mi
Parthasarathy Temple 2.9 km / 1.8 mi
SDAT Tennis Stadium 2.9 km / 1.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 155
  • Number of floors (main building): 6
  • Accessible rooms: 1
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
Show 36 more facilities & services
  • Airport Shuttle
  • Room service
  • Laundry service
  • Medical service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • FireplaceExtra charge
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Garden
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Photocopier
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Fax
  • Game roomExtra charge
  • Green Key (FEE)
  • Breakfast
  • Snacks
  • Non-smoking establishment
  • Single-Use Plastic Free
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 18 m²TWN.ST
    TWIN STANDARDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Chennai City Centre

    TWIN STANDARD

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Chennai City Centre

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Chennai City Centre

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 18 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Chennai City Centre

    DOUBLE STANDARD

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW QUEEN BEDDOUBLE • CITY VIEW QUEEN BEDDBL.CV-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Chennai City Centre

    DOUBLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Chennai City Centre

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Chennai City Centre

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Chennai City Centre

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Chennai City Centre

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Chennai City Centre

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 18 m²TWN.SU
    TWIN SUPERIORPhoto unavailable16 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Chennai City Centre

    TWIN SUPERIOR

    Room photos

    16 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BED • 1 Bedroom • 18 m²DBL.QN-SU
    DOUBLE SUPERIOR QUEEN BEDPhoto unavailable16 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Chennai City Centre

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    16 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Chennai City Centre

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Chennai City Centre

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Chennai City Centre

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about ibis Chennai City Centre

7.6
Very good
300 Reviews
Cleanliness
8.0 /10
Service
8.2 /10
Comfort
8.0 /10
Condition
7.8 /10
Neighborhood
8.4 /10
Amenities
7.2 /10
100 reviews shown
6/10
Pleasant
07 Jul 2026
Bharath
The property was clean and well maintained, and the staff were friendly, helpful, and professional throughout my stay. However, the room was quite small, and the parking area was located far from the building, which made it a bit inconvenient. Overall, it was a pleasant stay, and I appreciated the cleanliness and excellent service from the staff.
Pet
10/10
Exceptional
06 Jul 2026
Akshaykumar
Very Co-operative
Family
8/10
Excellent
21 Jun 2026
ManojKumar
This Hotel location is good.. But the rooms size are small we booked for three and the single queen bed room provided was very small to fit all we even checked for twin bed room which is also small.. The TV in the room is also not working and the bathroom are tiny.
Family_with_children
10/10
Exceptional
20 May 2026
Rohit
Staff is really helpful and great place to stay near city center with family. Sathya from staff was really helpful. Management was super friendly
Family_with_children
4/10
Poor
17 Apr 2026
Sreepriya
Bathroom was really bad. Staff were friendly and helpful.
Don’t expect same as other ibis hotels you may have stayed before.
6/10
Pleasant
15 Apr 2026
Sreekanthan
Room space is small
Friends_and_family Family
8/10
Excellent
23 Mar 2026
KISHEN
Great location and free shuttle to US embassy.
Business Family
6/10
Pleasant
20 Mar 2026
Ramakrishna
It is an average place.
Family_with_children
6/10
Pleasant
05 Mar 2026
Umesh
I stayed at this hotel recently and felt there is good potential, especially given its convenient and central location. The overall cleanliness and maintenance, particularly in the bathroom, could be improved, as issues like water seeping onto the floor and limited hand towels affected comfort during the stay.The staff were courteous, but some processes could be better organized. I was contacted late in the evening to provide my passport and additional documentation for their records, which would have been much more convenient and less disruptive if handled fully at check-in.The food was quite average compared with restaurants and hotels of a similar category in Chennai, and did not particularly stand out. With improvements in cleanliness, bathroom maintenance, and front-desk procedures, this hotel could offer a much smoother and more enjoyable guest experience in a very good location.
Partner
4/10
Poor
27 Feb 2026
Nitin
Tiny rooms, bathrooms not well kept. Towels don't look clean. Did not meet the ibis standards.
Friends_and_family Family
6/10
Pleasant
26 Feb 2026
neeraj
Room condition was ok and its small. So, kind of only good for a short stay for a day or two. We were three two adults and one kid and for one night so was manageable. Plus, we were there for our US visa interview, so it was conveniently located like 10-12 minutes' walk from the Biometric location. I had to call customer service couple of times to deliver hand towels, shower towels and tea/coffee creamer sugar. They delivered it in normal time. Overall, the staff is polite and cooperative. The breakfast buffet was really amazing. My wife eats Jain food, so we had so many options. Other thing I would recommend is the Uber entrance which for the hotel is a bit tricky as in you see the hotel board but the Uber person has to travel all the way back and then come at the front to pick up or drop off, nothing major just ask hotel staff to help out if you can't instruct the driver. We did that and it was smooth.
Family_with_children
4/10
Poor
12 Dec 2025
Bharath
We very poor! Very small, devices not working. Not worth the 3 star rating.
Self
2/10
Poor
11 Dec 2025
Sarthak
This is the most pathetic hotel at which I have ever stayed. The hotel lobby was dirty and not worth calling itself a 3 star property. The rooms smelled bad and were untidy. The bathroom area is a joke, it was too small even for a toddler.

Room service is a joke, there was no remote in our room for the TV, and I had to go to the lobby to get room service because the phone in my room was not working. Finally, someone from room service came but went without fixing anything.

Coming to the hotel staff, they were probably the worst hotel staff with whom I have ever interacted. Check-in process took like 20-30 minutes, mainly because the have a very casual attitude when it comes to hotel guests. They kept my ID after check-in and never gave it back.

Now coming to the ID fiasco, they never returned my ID after check-in and I missed to collect it. I remembered that they kept my ID for themselves idk why! Moving on, I called them 2 hours after checking out and they said they will courier my ID to my address. This went on for 7-8 days, they never courierd it to me. They stopped picking up my calls/responding to my texts. Ibis hotels support was a joke, did not help at all. Finally, I somehow managed to reach them 8 days later, and told them I will arrange a pickup just hand-over my drivers license to the pickup person. I had to tell them that I will have to file a police complaint if they lose my ID, after which they checked and said that my ID is still at the hotel. After all this
Business Family
10/10
Exceptional
08 Dec 2025
Palak
The stay was good and the hotel was clean overall. The breakfast service was good though the lunch service was slow. It took 1 hour to get 2 dishes.
Self
4/10
Poor
08 Dec 2025
Muhammed Faique
Flush tank cover broken and bath shower bottle broken. Took bath without soap
Business Family
4/10
Poor
08 Dec 2025
Muhammed Faique
TV remote was not working. Called guest service but no one came to check the issue.
Business Family
8/10
Excellent
02 Dec 2025
Anagha
It was a pleasant stay. I wish the bathrooms were bigger.
Business Family
6/10
Pleasant
29 Nov 2025
Shivam
Service was good but the room and halls were reeking of sweat
2/10
Poor
25 Nov 2025
Devansh
When we booked, it said that the property is non-smoking. There was unbearable smoke smell and ashtray laying around in the room. When we complained about that, they shifted us to the room with orange spits on the wall and then shifted us to the floor with feaces and vomit smell, so we had to leave in 10-15 mins of checking in. It was so bad that you will not even want to touch the bed. Totally unacceptable.
Business_and_leisure Partner
4/10
Poor
24 Nov 2025
Simanchal
This is very average hotel.
Business Family_with_children
10/10
Exceptional
11 Nov 2025
Sandeep
Stay was comfortable. There was some issue with their telephone. Tried reaching them for an early check in but was not getting connected. After reaching hotel at 10 AM had to wait till 11 30 to get the room.
Business Family_with_children
8/10
Excellent
08 Nov 2025
Ishita
Staff was courteous but room was not very clean. Hotel is in a good location.
2/10
Poor
02 Nov 2025
Alok
Pathetic hotel. They give smoking room to non smoking people.
4/10
Poor
28 Oct 2025
hitesh
Beds are not comfortable at all. Its overpriced for its service
Business Family_with_children
2/10
Poor
26 Oct 2025
Alok
It take hours to check-in and checkout
8/10
Excellent
21 Oct 2025
Karthikgayan
Nice place to stay.
Business Family
10/10
Exceptional
18 Oct 2025
Madhushree
Good place to stay.
10/10
Exceptional
30 Sep 2025
Alfia
Only thing i was not happy was bathroom need update please.
Leisure Self
10/10
Exceptional
22 Sep 2025
Sooraj
Rooms are tiny but good.
10/10
Exceptional
11 Sep 2025
Binyam
I had a very good time staying in Ibis .
Business_and_leisure Friends
2/10
Poor
11 Sep 2025
Shekar
We booked a room for 2 and we had to keep reminding them to place 2 towels and glasses. Next day room service cleans the room and only places one towel and glass. Guest services were not aware that the table has got international plugs fixed to the table. For a Accor Brand I will not stay here at all nor will I recommend it to any body.
8/10
Excellent
31 Aug 2025
PANNEERSELVAM
Easy access and more shopping near by
Business_and_leisure Family
10/10
Exceptional
23 Aug 2025
David
Compact but modern hotel in central Chennai.
6/10
Pleasant
22 Aug 2025
Manuvikram

Would be amazing with a couple of adjustments.

I am a little conflicted writing this review, because I had a mixed experience at the Park.
First, the good- Amazing location. Great design and architecture (not just the same old same old). Clean- good infrastructure and facilities.
Now the not so good- there is a night club on the ground floor, and even though you are promised that you will not hear the loud music emanating from this den in your room, I definitely FELT the music (vibrations) as I slept. On the other hand, the staff were really nice when I complained about this, and moved me to a nice room on a higher floor where I didn't hear/feel the music any longer. They were also really nice about giving me a late check out when I needed it. Last pet peeve- the rooms are not very well sound proofed on the inside. So you hear anything going on in the corridor outside, including other guests, staff, etc. I am a light sleeper, so this was disruptive for me. If they fix these issues, the Park can go from a good to GREAT hotel.
Business
10/10
Exceptional
31 Jul 2025
Omkar Ravindra
Great location Nice buffet and Good Amenities
Business Partner
10/10
Exceptional
27 Jul 2025
Shruti
Thank you
10/10
Exceptional
28 Jun 2025
Arijit
The staffs were really kind and they helped a lot. We asked for late checkout and they acknowledged and it was great help. Breakfast was awesome and we liked their hospitality.
Business Family
2/10
Poor
27 Jun 2025
sarika mohan
Dirty room, no safety latch for the room door, spoiled lock for bathroom door, shower water is flowing all around the bathroom rather than the drain
Business
8/10
Excellent
26 Jun 2025
Punit
SImple and clean room, good breakfast choice. In the middle of a busy area
Business Self
6/10
Pleasant
25 May 2025
Ramesh
Reception staff could do with some more training.
For a renowned and reputable hotel like Ibis there was some maintenance work needed to be done. For the client's that the hotel receives it may be OK but International client it is less than desirable.
Leisure Self
2/10
Poor
14 Mar 2025
Fariz Ali
I booked this hotel via Expedia ,they sent an email saying credit card declined . Expedia says booking confirmed

I reached hotel no response , I cancelled the booking thinking I’ll book with a diff card and they charged me for one night and refuse to refund.

It wasn’t even my fault . I cancelled because hotel is sending out messages on Expedia that credit card declined.

Totally pathetic . Avoid at all costs
Business Self
8/10
Excellent
01 Mar 2025
Ravi
Good location. Metro nearby. Clean.
8/10
Excellent
02 Feb 2025
Sharan
Cleanliness needs to improve. Not at par with other ibis hotels globally.
Leisure Family
10/10
Exceptional
16 Jan 2025
Rainer
Hall carpet could use some steam cleaning! Ibis India not as sharp as Ibis Thailand or Japan!
Otherwise, great experience, good quality!
Leisure Self
8/10
Excellent
26 Dec 2024
PANNEERSELVAM
good location
Leisure Family
10/10
Exceptional
15 Dec 2024
Swati

Strongly Recommend!

I stayed at Ibis twice during my visit to India in November 2024. It was an extremely positive experience. The hospitality was unmatched, and all the staff members were very helpful. Laxman, in particular, helped a lot during my stay. I was able to get my business done very smoothly and comfortably. Not to forget, the breakfast buffet was EXCEPTIONAL!
Business
10/10
Exceptional
26 Nov 2024
Lakshmi Narayana
Keep one shaving kit in the room
10/10
Exceptional
26 Oct 2024
Verified traveler

Stayed there for a US Visa appointment

Well located hotel with good amenities and close proximity to the US consulate. They also offer a complimentary drop to the consulate
Business
10/10
Exceptional
21 Oct 2024
Sunayna
I had an incredible stay at this hotel. Excellent service and my requirements were met. I absolutely loved their restaurant which located within their property called 'Spice It'. Food was great.
Leisure Self
6/10
Pleasant
10 Aug 2024
Rahul
Room was very small and old appliances. Bathroom had mold and no trash can liners and no wash cloths/towels. Staff was friendly and helpful. Morning breakfast buffet was yummy.
Leisure Partner
10/10
Exceptional
10 May 2024
Mayur
Great hospitality
10/10
Exceptional
22 Apr 2024
Rajithangani
Very good
10/10
Exceptional
09 Jan 2024
Sarath Ramesan
Its provide good facilities and services
Business Family
6/10
Pleasant
13 Dec 2023
Jamunarani
Average
6/10
Pleasant
08 Dec 2023
Maya
Staff was very accommodating and helpful.
10/10
Exceptional
28 Nov 2023
Suresh
Good property
4/10
Poor
22 Nov 2023
Mohammad
The Reception Area Was Smelling in Evening when I reached.
Business
10/10
Exceptional
13 Nov 2023
Sally

Helpful staff

2nd visit to the city IBIS just one night stop over. The Hotel is modern and well managed

Check in: consistent with our last visit speedy.
Room: Comfortable bed, Coffee tea maker and fridge all in good working order. The bathroom unlike our last visit was in good order and functional.
Breakfast: good choice of food both Asian and European.
Staff: Again the big plus for us were staff who helped us arrange a Taxi to Pondicherry thanks again for the support it was very much appreciated and one reason I would recommend this hotel and will use again when in Chennai
Sally and Dave Yorks
Partner
8/10
Excellent
04 Nov 2023
Sally

Good Chennai Hotel

Our check in was fast and a room was allocated on arrival although we were slightly early.
Our room was clean and the bed was comfortable with good quality sheets.
The bathroom was functional but worn.

We used the Restaurant and bar both nights of our stay, there was a good selection of both Indian and international dishes.

The barman Thama was able to help us with our choices and provided a good standard of service.

Staff on the whole were professional and helpful, a special thank you for the young lady who helped us with our airline booking it was much appreciated.

We intend to use the IBIS city again in the very near future and hopefully have a similar experience.
Mrs Sally A Thomas Yorks.
Partner
6/10
Pleasant
29 Oct 2023
Sreelakshmi
Not the best cleanliness
6/10
Pleasant
22 Oct 2023
Tom
The rooms had good facilities. But it was not clean.
There was a bad smell coming as soon as you entered the room. More focus on cleanliness is needed.
Business
10/10
Exceptional
21 Oct 2023
Ambika
Expensive but Great place.
Business Family_with_children
8/10
Excellent
11 Jul 2023
Rajagopalan

Stay @IBIS Chennai

The rooms especially bathrooms were not clean. Breakfast was very good. Checkin process took long time as the staff had n the reception was struggling (looks like he is a trainee).
Friends_and_family Family
10/10
Exceptional
27 Jun 2023
Manjunath
Good
Business Family
2/10
Poor
20 Jun 2023
Sudhir

Nightmare with Bedbugs

Horrible experience...! Did not get any sleep due to bed bugs. Upon complaining to front desk staff, they were asking to share the pictures and videos if any for proof. Other than the locality which is so convenient for our stay. I did not like anything else over there...!
Friends_and_family Family
6/10
Pleasant
02 Jun 2023
Vijendra
The bathrooms are really small and it cannot fit one person in it properly. Was really inconvenient for us to stay with such a small bathroom for that price
Business_and_leisure Family
10/10
Exceptional
17 Jan 2023
Parikshit
The best part that really won my heart… we made the booking for my parents… they were leaving early morning around 6.30 am to catch their flight. The hotel ensured they packed sumptuous breakfast for my parents as their breakfast counter starts at 7! I really liked the thoughtfulness 🙏
Business
4/10
Poor
24 Dec 2022
DINESH KUMAR
Rooms are so small and no ventilation in the rooms.
2/10
Poor
16 Oct 2022
Maruthasalam
Worst experience
6/10
Pleasant
26 Mar 2022
Ramakrishna
Restaurant not up to the mark
Partner
10/10
Exceptional
10 Dec 2021
Deepanjan
.
Business Self
10/10
Exceptional
23 Nov 2021
RAVIKUMAR
Friendly hotel
Business Family
8/10
Excellent
25 Sep 2021
Sagar
Good
Business_and_leisure Family_with_children
10/10
Exceptional
23 Apr 2021
Verified traveler
Great place to stay incase you are planning your trip for visa stamping. Good value for money hotel, very close to the US consulate and the hotel provides taxi service. The gym and in-house restaurant are great. Apart from the restaurant being expensive, there are no cons to this place. You can always order food from outside via swiggy or zomato
Business Self
10/10
Exceptional
22 Apr 2021
Verified traveler
The facilities were Good. The breakfast was awesome. Staff was available 24/7. The only minor gripe would be slow room service.
Business Self
2/10
Poor
29 Mar 2021
Verified traveler
Sticky smell in room. Maintenance guys not responded properly.
Business Family
4/10
Poor
17 Feb 2021
Verified traveler
Rooms are small
They prefer to gice rooms in 11 floor the top one.
Friends_and_family Family
8/10
Excellent
11 Feb 2020
Satish
Good
Business
2/10
Poor
07 Feb 2020
Vik
Staff and service were really bad. Whatever services we have requested to them were not taken care of.
Leisure Family
6/10
Pleasant
07 Feb 2020
Verified traveler
Small sized expensive rooms .
Breakfast buffet is the only best thing
Business_and_leisure Family_with_children
6/10
Pleasant
27 Jan 2020
Nathan
Ok stay ...staff not knowledgeable on city activity...some don't even know what the interesting places in Chennai....Tamil Nadu
Manager should manage the hotel..not North Indian.
Leisure Family
8/10
Excellent
16 Jan 2020
Verified traveler
The bathroom was a little small and cramped especially if you are tall. The room that I stayed in was probably more expensive than what it was worth.
Business Self
8/10
Excellent
08 Jan 2020
SG
Staff was very polite and helpful. We booked two rooms and they were able to provide us connecting rooms even though we hadn't requested for it in advance. Shuttle to the US consulate was convenient. Would definitely recommend this hotel if someone is looking for a hotel near the US consulate.
We didn't eat at the restaurant so I cannot comment on the food.
Business_and_leisure Family_with_children
10/10
Exceptional
05 Jan 2020
ReginaBPeters
The food was not good. Need to get a good cook. I just ordered for coffee in the room but had to throw it in the toilet cause it was very bad. Hence I did not even go for breakfast. Food has to be improved other than that everything was excellent.
Leisure Self
6/10
Pleasant
29 Dec 2019
Verified traveler

Good for one day stay

The rooms are very small, unhygienic and water in bathroom comes very slow. Staff is very friendly and food is good but expensive.
Partner
8/10
Excellent
21 Dec 2019
Verified traveler
Both reception and restaurant Staff was very helpful.
Business Family
4/10
Poor
13 Dec 2019
Li Li
They don’t have a doctor for emergency.
Partner
8/10
Excellent
12 Dec 2019
Verified traveler
writing just to fill spaces. Adding more to complete 50 min words
Business Partner
4/10
Poor
25 Nov 2019
Verified traveler
It was pricey for what it was offering. When I made a reservation the portal was showing that the breakfast buffet was included but when I checked in the staff told me that I will have to pay extra for breakfast. The room was ok (not the cleanest). The towels were so rough that they were almost unusable. They had all the basic amenities and the only reason I stayed here is because I had to go for my visa interview and the location made it convenient.
10/10
Exceptional
15 Nov 2019
Verified traveler
The restaurant had good food but very limited options.
Business_and_leisure Partner
10/10
Exceptional
15 Oct 2019
Verified traveler
VERY GOOD LOCATION. EASY COMMUTING ACESSS. ALSO STAFF ARE VEY WELCOMING GUSTS.
Business_and_leisure Self
10/10
Exceptional
16 Sep 2019
Verified traveler
Great. Nice staffs and good foods. Prefer to stay next time......😀
Business Family
10/10
Exceptional
31 Aug 2019
SV
Located at heart of the city area, 30 min drive from airport provided there is no traffic (1 hour plus depending on traffic jam), 5 min drive to the 9 year old shopping mall EA (Express Avenue) with branded fashion outlets, 5 min walking to the oldest shopping mall in India Spencer Plaza, 15 min drive to T. Nagar shopping area, 5 min drive to US Consulate & Central Govt offices (Income Tax, GST,...)

Rooms are clean and staff service is satisfactory. Recommended for business trips as well as for shopping...ICICI Bank is located just next to the hotel building. Metro (Thousand lights) is nearby and metro transit is fast and comfortable as there is heavy traffic jam on roads...!
Business_and_leisure Self
10/10
Exceptional
06 Aug 2019
Verified traveler
Hand shower in 812 was broken else it was overall great. The staff in restaurant was extremely helpful
Business_and_leisure Family_with_children
10/10
Exceptional
20 Jul 2019
Verified traveler
Behaviour of the staff , location of the property,
Family
4/10
Poor
14 Jul 2019
Verified traveler
Likes -
Close proximity to US consulate and just opposite to metro train station.
Breakfast buffet was good. Included for additional fee when you book room.

Dislikes -
The room size is very small for the cost.
No nearby restaurants.
Limited TV channels and no HD.
No iron and ironing table.

Works well if you have an appointment with US consulate.
Business Family_with_children
10/10
Exceptional
21 Jun 2019
Sampath
Stayed comfortably with great service
10/10
Exceptional
19 Jun 2019
Verified traveler
Neat ness and prompt service .very good customer care
6/10
Pleasant
01 Jun 2019
Verified traveler
service requests go unresponded even after repeatedly asking.
Business Self
2/10
Poor
16 May 2019
Saibandi
No Free Breakfast atleast even if we paid more than 17000 for 3 days.. US 3 star hotels give free breakfast for this money man..
Business Family

Location & surroundings

ibis Chennai City Centre
690 Anna Salai, Mount Rd, Near US Consulate, Thous, Chennai, India

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ibis Chennai City Centre

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