Comfort Inn & Suites Triadelphia

10/10

Exceptional

14 Jul 2026

alejandra

excelente atencion y muy bueno el servicio de traslado al aeropuerto.
muy buena la comida del restaurante

Family_with_children

8/10

Excellent

14 Jul 2026

MARIE

The hotel was fine but the location was terrible with parking issues.

Family

8/10

Excellent

14 Jul 2026

edwin

The room was clean albeit the hall to get there smelled like smoke. You could occasionally hear the neighbors making noise. You got the basic shower amenities which was helpful and you get free breakfast and a free shuttle to the airport

Self

8/10

Excellent

13 Jul 2026

Ferran

My complaints about hotel is no parking for guest . Looking for parking in location with garbage depot along with airline food service makes parking a challenge. My other gripe was the smallest of the room and how packed in furniture felt . It was clean and up to date .

Friends_and_family Friends

4/10

Poor

12 Jul 2026

Faiza

Everything was good. But I just want to particularly mention about the receptionist who checked me in, the girl with the highlighted hair, I feel like her attitude needs to be a lot more professional, and customer centric. Maintaining eye contact and a friendly personality should be a 101 as long as the reception area is concerned. Otherwise very good experience.

Self

10/10

Exceptional

12 Jul 2026

Sara

The front staff especially the afternoon desk person was extremely nice. The location was nice for the airport and having the shuttle. Not many restaurants nearby unless you want to eat in the hotel

Partner

8/10

Excellent

11 Jul 2026

anthony

I was very hesitant to book here. Some of the comments and reviews were not the best. I decided to book a stay to have my own experience. The rooms were nice, bed was very comfortable and clean. I have no complaints at all. I’ll be staying here again next week.

Self

6/10

Pleasant

10 Jul 2026

Jazmin

The hotel provided a shuttle that took the family to the airport which was amazing. Clean room but very small for a family of 4.

Family_with_children

10/10

Exceptional

10 Jul 2026

Nyoka

Our stay was wonderful

Family_with_children

6/10

Pleasant

10 Jul 2026

Stephane

Not in a good part of the town. No restaurants close by.

The room key machine wad broken, so you had to ask one of the staff to get them to access your room

Self

4/10

Poor

09 Jul 2026

Scott

I called the hotel and asked if a shuttle could be sent to Federal Circle, where I stood waiting. The person I spoke to said a shuttle was on the way there. About 15 minutes later I watched as the shuttle drove past me. The driver didn't even get out and ask if anyone was waiting for the Comfort Inn shuttle. The next shuttle stopped at Federal Circle, but it ate up almost an hour of time that I could have spent at my hotel (it was 9pm). At about 6am, someone knocked on my door and asked if I heard an alarm. I told them that I hadn't and went back to sleep. That was another nuisance. And the shuttle driver who drove me to the airport in the morning was rude, didn't say thank you or wish me good travels. I will never stay at this place again.

Self

6/10

Pleasant

09 Jul 2026

Omaida

Mi pidieron un depósito y no me lo han devuelto

Partner

10/10

Exceptional

07 Jul 2026

Rodney

All was good

Self

6/10

Pleasant

07 Jul 2026

Nia

The hotel was fair and provided the basic necessities, though it was not particularly fancy and is located in a somewhat run-down area. The shuttle service was reliable andon time, and the staff were friendly, accommodating, and helpful throughout the stay.

Self

8/10

Excellent

07 Jul 2026

Natalia

Room was clean, breakfast decent. Shuttle to JFK is only once an hour, something to keep in mind. Restaurant was out of items on the menu. Room on the first floor is noisy.

Self

10/10

Exceptional

06 Jul 2026

Lindsey

Happy with everything!

Family_with_children

8/10

Excellent

06 Jul 2026

James

Had overnight layover they picked us up at jfk quickly after we called and booked. Comfortable room

Partner

2/10

Poor

06 Jul 2026

Robert

Had to stay here for one night after a cancelled flight, paid for out of my own pocket! Absolutely horrible. The A/C did not work. Even after calling and being “serviced” the room was hot, humid and muggy all night. Called to ask for a fan and were told they didn’t have any. Pillows (if you want to call them that) were as flat as the blankets, if not more. Asked for extra and they said they would bring some right up. Hours later, no pillows. Called again and were told they were out of pillows.

Family_with_children

4/10

Poor

05 Jul 2026

Jessica

my first night at this hotel was a nightmare because there was yelling and people, slamming doors and people screaming in the halls

Partner

4/10

Poor

04 Jul 2026

Anders

Located in an industrial area. Appears rather run down and the sound insulation towards other rooms/hallway and outside, is very poor. Staff appears non-motivated and not especially willing to go the extra mile re customer service. Other options yield significantly better value for money.

Friends_and_family Family

8/10

Excellent

02 Jul 2026

Derek

It's hard to find a parking spot on the street. There is no parking lot or garage.

10/10

Exceptional

01 Jul 2026

Tyson

Met a friend from Vegas, I'm in Missouri, for the weekend ending Aqueduct's last weekend of racing after 132 years. Chose Comfort Inn for our brief stay because of ease in getting back and forth to JFK (included), and they were spot on with their established pick-up / drop times. The front desk also hooked us up with a Rockaway Taxi driver that virtually became our private driver around Howard Beach anytime between 1800 - 0600hrs, for 3 nights! If you make it there, please hit The Rail Bar & Grill. Great place for a few dirty martinis and some Champagne of Beers from a ice cold bottle. No food, so mind the \"Bar\" reference. They're across the street from the JFK - Howard Beach air train. If you go. please say hi to Luna for me (bartender's pup).

The bathroom at Comfort Inn appeared to be recently renovated, was nice. No complaints about the mattress either, comfortable. I actually liked the pillows, not so overwhelming large or plump like or so many other places.

Continental breakfast was very good and well attended by staff.
All staff were kind, no complaints at all, would book with them again in a heartbeat.

Friends

10/10

Exceptional

30 Jun 2026

Heather

The area is a little sketchy but it’s super close to JFK airport and they have and they have an airport shuttle. The staff was great and helpful. It was clean. The room we had was extremely small not sure if all the rooms are like that.

Friends_and_family Friends

10/10

Exceptional

30 Jun 2026

Joseph

Great place to stay. Close to airport. Helpful staff, clean room.

Self

8/10

Excellent

29 Jun 2026

Brenda

Room itself was clean and comfortable. However the parking and the fact that the hotel is in the center of sanitation dept was horrible. If you are using shuttle to and from airport. Then it okay.

6/10

Pleasant

29 Jun 2026

John

The staff was really great. The location is very convenient and the bar was nice but after that is goes south. Planes fly right over and it literally iis across the street from a construction/rock business. I’m sorry but even though you are in New York the cost is questionable.

Self

2/10

Poor

28 Jun 2026

Denise

I was charged twice and has not been refunded

Family

10/10

Exceptional

27 Jun 2026

Manuel

Hotel cerca del aeropuerto y de la ruta B10 para moverte a donde quiera bien céntrico y a 8 minutos del jfk AirPort cuanta con traslado al aeropuerto y sus instalaciones están remodeladas y limpias, buen desayuno incluido

Partner

10/10

Exceptional

27 Jun 2026

Hannah

Parking safe breakfast frozen

8/10

Excellent

26 Jun 2026

John

Room was very small, no parking except on street. Good breakfast

Partner

10/10

Exceptional

26 Jun 2026

Vivien

.

Partner

8/10

Excellent

25 Jun 2026

Siaka

Was a good place and quick access to jfk. Breakfast was good too. Rooms are smaller though and tight.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Monica

If you need a JFK airport hotel, the Comfort Inn is definitely a good choice. In my experience, the shuttle service was great, and the room was clean and quiet. The early breakfast was much appreciated. Thank you so much. I’ll book again whenever I have to meet family at JFK. I’d flown from Denver, and was thankful to be able to rest and continue with my plans for the next day.

Self

10/10

Exceptional

24 Jun 2026

Supanniga

Very good staff, Front Desk was very helpful. Rooms and breakfast were nice!

Self

8/10

Excellent

24 Jun 2026

Nigel

Very convenient to JFK with Shuttle Transfer. Book the Night before!

Partner

8/10

Excellent

24 Jun 2026

Charlotte

We liked being able to order food and drinks in a casual bar. The breakfast bar had several choices. The staff was friendly and very professional. The room was clean and the bathroom was very up to date. We would stay there again.

Family

10/10

Exceptional

23 Jun 2026

cadena

Convenient, clean. Very nice. Fast friendly in every department

2/10

Poor

23 Jun 2026

ARDEN

This was the worst place!!!!!
First of all, there’s no Airport pick up, you have to take the skytrain to the end of the line get off and walk outside for a couple minutes to get to the place where the Shuttle bus picks you up!!
VERY INCONVENIENT
Then, we got there at about 11:30 AM and check-in was not until 3 PM.
They had available rooms but you would have to pay extra which I’ve never had to do before!
There is no pool!
There is not one restaurant where you can walk and get something to eat!!!!!
All the restaurants to get something to eat at where at least $12 each way by Uber!!!!!!
We finally were let in our room at 3 PM.
We ordered Chinese food to be delivered.
We had a flight out at 11 in the morning so we left in the morning.
I would never stay in this hotel again!!!!

Partner

6/10

Pleasant

23 Jun 2026

Susan

room comfortable. clock didn't work. no place to take a walk outside.

2/10

Poor

23 Jun 2026

Nachshon

Desk staff told me it was ok to park on the street and I woke up to find a parking ticket. Management refused to compensate me.

10/10

Exceptional

23 Jun 2026

Amy

Small room but very clean. Staff were friendly and helpful

Family

8/10

Excellent

22 Jun 2026

Jacquelyn

We had a very pleasant stay. The immediate hotel property was clean, and well-maintained common areas. Everything felt cared for and welcoming. There is a sanitation facility across from the hotel, but there were NO remnants of bad odors outside the hotel and we were there during hot summer weather.

The staff were outstanding—friendly, professional, and incredibly helpful throughout our stay. Their attentiveness and willingness to assist offered a positive experience.

My only critique is that the airport shuttle service does not begin until 5:00 AM. Travelers with very early flights should plan accordingly, as we needed to arrange an Uber for a 4:00 AM pickup to make our 6:30 AM flight. While this was a minor inconvenience, it did not diminish the overall quality of our stay.

Overall, this is a very nice hotel with great accommodations and helpful staff. I would stay again and would recommend it to others, especially those who do not have extremely early departure times.

Family

10/10

Exceptional

22 Jun 2026

OTIMEYIN

One of better JFK hotels

Self

10/10

Exceptional

22 Jun 2026

Christine

Close to JFK. Not outrageously expensive. Free shuttle is a big plus. Beds were very comfy.

Friends

10/10

Exceptional

21 Jun 2026

Ojo

The reception staff were exceptionally courteous and professional, making me feel welcome from the moment I arrived until my departure. The breakfast staff were friendly, attentive, and always willing to help, creating a wonderful start to each day. The bar staff provided outstanding service and crafted some truly excellent drinks that I thoroughly enjoyed. Overall, the hospitality and customer service throughout my stay were outstanding.

Family_with_children

6/10

Pleasant

21 Jun 2026

Anya A

Restaurant staff members were very helpful

10/10

Exceptional

21 Jun 2026

Emanuel

The staff was very polite and professional.

10/10

Exceptional

20 Jun 2026

Robert

Needs a restaurant. But overall great.

8/10

Excellent

19 Jun 2026

Dominique

Good

Family

6/10

Pleasant

19 Jun 2026

Marco

Shuttle bus was 15 mins late departing.
No amenities.
Elevator old and slow. One of two, out of order.
Rooms, quite comfortable.

Partner

6/10

Pleasant

18 Jun 2026

susan

Basic sleeping room ,
Came in late asked for a wake up call and never received the call , woke up late for my flight home ….
The shuttle runs every hour , which was inconvenient , so I took an Uber and made it just in time ….
Good thing about the hotel is the location it’s less than 10 minutes from the airport ..

Self

6/10

Pleasant

18 Jun 2026

Mario

Cercana con el aeropuerto pero sin nada alrededor

Partner

4/10

Poor

17 Jun 2026

Kathleen

If you are there to sleep outside the hours of 11pm-5am, the hallways and air traffice are VERY loud and almost impossible.

Family

6/10

Pleasant

17 Jun 2026

Brigitte

Breakfast was cold.
Wine at the bar was served in a plastic cup.

Staff was very helpful and pleasant.

Partner

10/10

Exceptional

16 Jun 2026

Kurt

Nice hotel. Friendly staff. Good breakfast.

6/10

Pleasant

16 Jun 2026

Ian

Overnight stay was ok, especially shuttle service to JFK, location is convenient to airport access, clean rooms.

Family

2/10

Poor

16 Jun 2026

Janet

No response from staff

Partner

10/10

Exceptional

15 Jun 2026

Laurel

The property was clean and neat. The staff was friendly and the breakfast options were solid, actually better than I expected.

Family

10/10

Exceptional

15 Jun 2026

Lauren

Was clean and nice room

Family_with_children

8/10

Excellent

15 Jun 2026

David S.

Parking was terrible and the shuttle driver told me I couldn’t park on the curbside in front of the hotel. I went inside and told someone. She went outside and told the driver it’s was ok to park there.

Partner

10/10

Exceptional

14 Jun 2026

Kolawole

Great service and very neat.

10/10

Exceptional

14 Jun 2026

Jamila

Clean room

Self

10/10

Exceptional

14 Jun 2026

Juan C

Todo estuvo muy bonito gracias

Family_with_children

8/10

Excellent

13 Jun 2026

Jerraine

Staff needed to be more considerate; I call at approximate 10:55 asking about the bus and letting the representative know that there were three of us who was on the AirTrain heading for the shuttle and would appreciate her calling the shuttle driver to wait for us but she stated that the last shuttle was at 11 pm. We had to catch a Uber. We ask about a shuttle for the next morning and was told that the shuttle for 5 o’clock was full, we needed to be on the latest 5 am shuttle for our 6:50 boarding flight.

Friends_and_family Friends

6/10

Pleasant

13 Jun 2026

Saswata

Not friendly. Not worth the price.

Partner

8/10

Excellent

13 Jun 2026

Julie

Beds were very comfortable and had 2 firm pillowes and 2 soft pillows each. Noise from the hallway loudly spills into the rooms. As this locarion is near an international airport with arrivals at all times, your sleep experience may be helped if you use earplugs. We had difficulty with loud guests congregating for an extended period around the elevators at 3am - no fault of the hotel. Location is convenient for flights to/from JFK. Shuttle service is a little slow. We saw some drivers come by for pickups 2 or 3 times before our shuttle arrived even though the other hotels were in the same block. The complimentary breakfast was typical for this hotel chain. Rooms were generally clean but needed repair. Shower caulk was moldy, bathroom fixtures were loose, some rust in places,

Friends_and_family Friends

8/10

Excellent

13 Jun 2026

Abdul

Everything

Family

10/10

Exceptional

13 Jun 2026

Jamie

I had a caring, wonderful

10/10

Exceptional

12 Jun 2026

Michael

Close to airport perfect for quick stop post flight.
Breakfast below average

Family

10/10

Exceptional

12 Jun 2026

Adam

Super awesome and friendly staff. Very helpful. Great stay when ya wanna be close to the airport. Big shoutout to Ivette behind the bar and really all the restaurant staff. Thank you for being so kind and taking care of us. Will definitely return.

Friends_and_family Family

4/10

Poor

12 Jun 2026

Josh

Room reading light next to bed was flickering nonstop and unusable. Room a/c struggled to cool room, making sleep difficult.

Self

8/10

Excellent

12 Jun 2026

Joanne

Good place to stay after a long flight. They have a shuttle that drops you off at the gate for your next flight. Clean updated room.

8/10

Excellent

11 Jun 2026

Bernadette

Helpful staff. Eating amenities, hot tea, coffee, and lemon water available all day in the lobby.

Partner

4/10

Poor

11 Jun 2026

Verdena

The staff weren’t very friendly (front desk) nor were they accommodating. Overall, the hotel was clean, but I would not personally stay again.

8/10

Excellent

10 Jun 2026

Fauzia

Check in was quick and good - the young lady at the breakfast duty was very helpful towards everyone- Anup at front desk was very nice and friendly and caring

Family

10/10

Exceptional

10 Jun 2026

Carinel

The only negative was that the shuttle ends the shift at 2300. The rest was great

Partner

8/10

Excellent

08 Jun 2026

Davia

Good enough. I've stayed at other Comfort inns that even had a microwave in the room, this one didn't .

Self

8/10

Excellent

08 Jun 2026

Tracy

Very nice staff and comfortable nights rest.
Our flight was delayed and we didn’t arrive until 3:30am, so it was a relief that they have a 24/7 staff ready to check us in~
We appreciated that they gave us an hour free late check out so we could get a little sleep before our next flight!

Partner

10/10

Exceptional

08 Jun 2026

Pauline

The internet is fast, breakfast was good. Staffs were very nice and the room was clean.

8/10

Excellent

08 Jun 2026

Airody

Rooms were clean and staff friendly. Shuttle service very convenient. Breakfast was limited but adequate and staff were quick to replenish.Space very limited breakfast area and tables not cleaned or cleared quickly

Partner

10/10

Exceptional

07 Jun 2026

Erin

Convenient to JFK with a hotel shuttle, and clean.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Jason

After several long days traveling with setbacks, delays, etc., it was refreshing to have such a streamlined experience with zero drama.

From the clear directions for the hotel shuttle, to check in and taxi request. The staff was great. Very friendly and helpful. There were also pre made grab and go breakfasts for early travelers.

Family_with_children

8/10

Excellent

06 Jun 2026

Charles

Located in industrial area

Partner

8/10

Excellent

05 Jun 2026

Shawn

Overall great spot for layovers

Partner

6/10

Pleasant

05 Jun 2026

Christina

It was fine. It was just very very loud at night time

Family

8/10

Excellent

05 Jun 2026

Bruce

Nice, pleasant place to stay!

Self

10/10

Exceptional

04 Jun 2026

Nicholas

The rooms where clean and the airport shuttle was very helpful.

Self

6/10

Pleasant

03 Jun 2026

celine

No parking was a pb .

6/10

Pleasant

03 Jun 2026

Doretha Lynnette

The location of this property is rather unfortunate although it is quite close to the airport and they do have a shuttle. However, if you are catching an early morning flight that won’t be useful to you as their first shuttle leaves at 5 AM. The property is cleaned and well maintained the staff is friendly. There is no on-site parking unfortunately, so you will have to make other accommodations.

Partner

6/10

Pleasant

03 Jun 2026

Sharine

Staff is friendly, place is clean but my internet connection always fails there.
Having a towel with 4 holes shows lack of care. Breakfast was also good.

Self

2/10

Poor

02 Jun 2026

Alpha

This hotel is dirty, rooms are very small, no microwaves in rooms and there is no parking even though they said there is a free self-parking.
I do not recommend this hotel

Friends_and_family Family

6/10

Pleasant

02 Jun 2026

Elizabeth

The staff is kind and welcoming and truly the gem of the business.
The property is in a rough area and the planes sound like they are landing on the hotel. I counted at about 90 to 150 seconds between planes for most of the evening. The pictures make it look better than it is. It is truly a place just to stay for flying out.
However, beds were comfortable and it is truly only minutes from the terminal.

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

sharon

I was pleasantly surprised. The staff was friendly and helpful from the check in staff to the food and beverage staff. Ivette and the cook really made my stay over the top pleasant. I will be back again and tell my family and friends

Partner

8/10

Excellent

01 Jun 2026

Jerraine

Water and bathroom amenities need to be provided every day stayed.

Friends_and_family Friends

8/10

Excellent

31 May 2026

Carline

The room was clean, kind of small for over $300. There was no parking, only street parking, which is hard to find.

Partner

2/10

Poor

30 May 2026

Alexander

Don't rely on advertised shuttle to airport. We reserved their shuttle for 6am. When we showed up at exactly 6am the shuttle was already gone. We had to pay for Lift to get to the airport.

Family

6/10

Pleasant

29 May 2026

sarah

The breakfast was delicious. Staff was helpful. Stay was lovely, outside of finding a bedbug in our room on day 2. We did inform staff who kinda brushed it off by saying how clean their hotel is.

Friends_and_family Friends

10/10

Exceptional

28 May 2026

Cristina

Habitación limpia y grande

Family

10/10

Exceptional

28 May 2026

Sunita

This hotel was excellent and really close to the airport and it was very clean and we really enjoyed our stay here😊

Family_with_children

10/10

Exceptional

28 May 2026

Caren

Very close to airport, free convenient shuttle to and from airport. Our flight was very early, before breakfast was served, so they made us a breakfast to go bag. That was very nice.

Partner