Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Best Western Harker Heights

Killeen - TX · United States

511 Pan American DriveView location

8.8/10Excellent788 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort8.8/108.8
Condition8.8/108.8
Location8.2/108.2
Neighborhood8.6/108.6
Value7.8/107.8
Amenities8.2/108.2
See all ratings
Check availability Pay with crypto or card
  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Harker Heights

With an ideal location and superior guest services, the brand new contemporary Best Western® Harker Heights is the prime choice for military members, business and leisure travelers.

The Best Western® Harker Heights offers everything you need for a pleasant stay from free hot breakfast to free high-speed Internet access. When looking for Harker Heights hotels, location is important and we offer guests easy access off Highway 190.

We are located 10 minutes from Fort Hood Army Base and offer great rates for military members. Whether you are serving your country, visiting a loved one at the base or need an extended stay, a comfortable hotel with new and updated modern amenities is important.

From business travelers to the military, construction crews and leisure travelers count on our Harker Heights hotel to provide top notch accommodations. Our free hot breakfast is the ticket to getting the day started off right.

Read more about this hotelShow less

Enjoy hot waffles, eggs, breakfast meat, plentiful cereal selections, pastries, fresh fruits and yogurt along with other breakfast favorites. Our famous 100% Arabica coffee or chilled juices are the perfect addition to a hearty breakfast.

When staying with us, you'll feel like you're at home. With our brand new pillowtop mattresses, you can rest assure that you'll have a great night’s sleep. All of our rooms come with free high-speed Internet will help you get work done efficiently and without hassle.

Cable satellite featuring cable, HBO® and sports channels. Take advantage of a variety of hotel amenities including outdoor swimming pool, fitness center, guest laundry and Tesla car charging station. We are walking distance to HEB grocery store, restaurants and minutes away from a shopping center.

If there is anything more we can do to better your stay, just ask and we'll go above and beyond. Our top priority is our guests' happiness.

Book now at the newest hotel in town. We look forward to your stay at the Best Western® Harker Heights.

Located in Harker Heights, Best Western Harker Heights - Killeen - Fort Hood TX is within a 5-minute drive of Cinemark Harker Heights and Kern Park. This hotel is 2.6 mi (4.1 km) from Stonetree Golf Club and 2.7 mi (4.4 km) from Seton Medical Center Harker Heights.

Make yourself at home in one of the 48 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The seasonal pool will be open from June to September.
    • Pool access available from 10:00 AM to 10:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    21
  • Spoken Language

    English

Nearby attractions

Cinemark Harker Heights 1.4 km / 0.9 mi
Kern Park 2 km / 1.2 mi
Seton Medical Center Harker Heights 3.8 km / 2.4 mi
Stonetree Golf Club 4.5 km / 2.8 mi
Regal Killeen 6.6 km / 4.1 mi
Jefferies Park 6.8 km / 4.2 mi
Killeen Mall 7.3 km / 4.5 mi
Mickey's Dog Park 7.7 km / 4.8 mi
Vive Les Arts Theatre 8.6 km / 5.4 mi
Killeen Civic and Conference Center 8.8 km / 5.4 mi
Stillhouse Hollow Lake 9.9 km / 6.1 mi
Killeen Arts and Activities Center 10.2 km / 6.3 mi
Urban Air Trampoline and Adventure Park 10.7 km / 6.6 mi
Stillhouse Park 12.7 km / 7.9 mi
Carl R. Darnall Army Medical Center 15.7 km / 9.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 48
  • Number of floors (main building): 3
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • 24-hour securityExtra charge
Show 20 more facilities & services
  • Air conditioning in public areas
  • Lift accessExtra charge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool
  • Sun loungers
  • Parasols
  • TV lounge
  • Game roomExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 28 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable6 photos

    Best Western Harker Heights

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Ironing set
    • Microwave
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Cable TV
    • Desk
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 28 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable8 photos

    Best Western Harker Heights

    Room KING BED NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Ironing set
    • Microwave
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Desk
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Best Western Harker Heights

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN BED NON SMOKINGRoom • QUEEN BED NON SMOKING • 1 Bedroom • 28 m²ROO.NM-QN
    Room QUEEN BED NON SMOKINGPhoto unavailable4 photos

    Best Western Harker Heights

    Room QUEEN BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-QN

    Room amenities

    • Ironing set
    • Wi-fi
    • Wake-up service
    • Desk
    • Cable TV
    • Radio
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 28 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable8 photos

    Best Western Harker Heights

    Room TWO QUEEN BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Direct dial telephone
    • Cable TV
    • Desk
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Hairdryer
    • Radio

    Facilities with extra charge

    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Harker Heights

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Harker Heights

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Harker Heights

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Best Western Harker Heights

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Best Western Harker Heights

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Harker Heights

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 28 m²ROO.NM
    Room NON SMOKINGPhoto unavailable8 photos

    Best Western Harker Heights

    Room NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • Radio
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Desk
    • Cable TV

    Facilities with extra charge

    • Internet access
    • Fridge
    • Microwave
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Best Western Harker Heights

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Harker Heights

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Best Western Harker Heights

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Harker Heights

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Harker Heights

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Harker Heights

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Harker Heights

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Harker Heights

8.8
Excellent
788 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
8.8 /10
Location
8.2 /10
Neighborhood
8.6 /10
Value
7.8 /10
Amenities
8.2 /10
100 reviews shown
2/10
Poor
08 Jul 2026
Barbara
Did not check in due to condition of room and hotel.
Self
8/10
Excellent
05 Jul 2026
Melissa
Half size pillows. Room was clean. Bathroom was clean. Breakfast was continental and adequate.
Friends_and_family Friends
8/10
Excellent
24 Jun 2026
jennifer
Room was fine. breakfast was very good. Bed was comfortable. One serious issue I had with this stay was the day after I checked in, a $360 charge was made from the hotel to my credit card. That is a huge mistake that was not refunded until the next day. Very scary that I was the one who caught it, not the hotel. I wouldn't trust staying there a second time.
Self
10/10
Exceptional
17 Jun 2026
Linda
The elevator wasn't working so we had to take the stairs. Luckily our room was on the 2nd floor.
Partner
10/10
Exceptional
12 Jun 2026
David
I spent a week working with soldiers at Fort Hood, and this hotel was perfect in every way; amenities, staff, cleanliness, it’s location to both Fort Hood, restaurants and any other service or item that I might need.

Definitely stay here if you’re in the area!
Self
4/10
Poor
12 Jun 2026
Elizabeth
Elevator out, ice machine not working. No a/c on 3rd floor hall, no maid service of any kind. I was there a week. Had to place trash in hall to get it picked up.
Not as advertised
Self
4/10
Poor
07 Jun 2026
Richard
We were there for 4 days and the elevator was out of service the entire time of our stay. The ice machine on our floor didnt work either. Carpets in hallways were stained and the entire hotel looked like it was in need of an update/maintenance. Requested a late check out, but that wasn't possible and was asked to leave immediately at checkout time. It looked like it was a nice hotel at one time, but hasn't really been taken care of.
Partner
6/10
Pleasant
05 Jun 2026
William
The hotel only has one elevator.
It was broken.
We had to tote luggage down 2 flights of stairs.
I felt bad for guests using walkers!
The front desk wasn’t very apologetic or helpful.
Friends_and_family Family
6/10
Pleasant
31 May 2026
William
The only elevator in the hotel was broken.
A bit of an inconvenience for us. But had to help another guest with a walker, lug suitcases down 2 flights of stairs. The manager was not very helpful.

Otherwise- it was an adequate hotel for our needs.
Friends_and_family Family
10/10
Exceptional
12 May 2026
Erasto
Great service
Self
10/10
Exceptional
11 May 2026
Cole
It was a nice stay! Room was cleaned and we got extra towels when asked! The staff was great
Friends_and_family Family
8/10
Excellent
01 May 2026
Cole
Room was nice and clean! The breakfast was good! The staff provided everything we needed and clean our room when we asked.
10/10
Exceptional
20 Mar 2026
WONDA
Parking, ckean and smells amazing
Self
8/10
Excellent
12 Mar 2026
Catherine
The hotel is clean but dated. The staff is very friendly. Parking was good and easy. The bed was very uncomfortable and the toilet had a hard time flushing.
Self
10/10
Exceptional
11 Mar 2026
Delia
Yes
Business
2/10
Poor
09 Mar 2026
Erica
Room smells musty, can hear other people as if they’re in the room with u. No water pressure in the shower
Family_with_children
4/10
Poor
08 Mar 2026
Melissa
The hotel is badly in need of basic maintenance. There was tape over the elevator button in the lobby. They had tried to fix the closet door latch with tape that wasn’t holding, so that door was always open. There was a stain on the sheets on the bed. There was a stain of something on the shower curtain. The cover over the controls on the window unit A/C came off when I would lift it to control the temperature. Overall, it was all kind of gross. Would not stay there again. They badly need to fix and replace things. I was in room 201.
Self
10/10
Exceptional
28 Feb 2026
Sandra
Yes
4/10
Poor
23 Feb 2026
Robert
Key only worked part time
Room smells bad
Chair was broken
Friends_and_family Family
10/10
Exceptional
22 Feb 2026
Justin
The room was spotless and very clean. Anytime we are in that area we will be getting a room there.
Partner
8/10
Excellent
20 Feb 2026
Junior
Everything
10/10
Exceptional
20 Feb 2026
Jeffery
Room was clean, well maintained, everything worked and very comfortable.
Self
10/10
Exceptional
28 Jan 2026
quy
Great place to stay whenever you’re in the town best rates clean rooms and great staff close to shopping and freeway excellent complementary breakfast. Highly recommend staying here.
Business Self
10/10
Exceptional
24 Jan 2026
quy
Always great staying here at the best Western clean rooms super friendly staff with great complementary breakfast close to shopping freeways and restaurants definitely come back
Business Self
8/10
Excellent
21 Jan 2026
Nikki
Room was clean, free breakfast was good. Easy check in and check out. Could use some updates but overall was a fine room for 3 nights.
Leisure Partner
10/10
Exceptional
18 Jan 2026
quy
Place was very clean. Staff was very friendly great complementary breakfast close to shopping and freeway will definitely come back again. Highly recommend staying here when you’re in town.
Business Self
10/10
Exceptional
11 Jan 2026
quy
Place was nice clean staff was very friendly always a pleasure staying here very convenient close to shopping and restaurants and freeway. We definitely recommend this to anyone staying in the area
Business Self
8/10
Excellent
28 Dec 2025
Lisa
Thr room was clean, beds were comfortable and love the pillows. Staff was very friendly and helpful. Will always stay here when visiting this area.
Leisure Partner
2/10
Poor
18 Dec 2025
GAVIN
One of the more expensive hotels in Killeen and one of the worst. Sink, shower and toilet were dirty. Toilet leaked and flooded the floor after one use. The towels had a ton of stains on them she held to the light. Floor had stains. Website shows updated rooms but my room was clearly very old.
Business
10/10
Exceptional
06 Dec 2025
Katherine
Left my hat and they found it! Very grateful for good staff.
10/10
Exceptional
05 Dec 2025
Evangeline
food variety could be better. not enough fresh fruit for all the guests
Partner
10/10
Exceptional
02 Dec 2025
Alex
Very helpful and considerate to disabled persons!
Leisure Family
2/10
Poor
29 Nov 2025
Cesar
I made a mistake with the reservation and the front desk lady had me call a 1800 number to fix the issue. When I finally got to the phone representative they let me know that it was too late to fix the issue. Then they let me know that they had to contact the place to speak to the manager (the place where they told me to call the 1800 number) as I was on hold because the phone representative was talking to the hotel. I decided to get out of my car that it was still on the parking lot and as I walked into the front desk I heard the manager said his name and that he was the main manager. Then, the phone representative got back to me as soon as I saw the manager put the phone down and said that unfortunately the manager refused to help me with my issue. All this as I was in-front of him. I told the lady on the phone to give me a second and as I was still on the line with the phone representative I talk to the manager that he bluntly told me to call Hotel.com to fix the second reservation because the reservation made with the hotel was going to give him more money than the one from Hotel.com. I was in shock! He care more about money than been a good customer service guy and provide a pleasant experience to the customers!!! I told him that either way he was going to get money from me but Hotel.com gave me a discount that the best western didn’t. We argued back and forward and in the end he said “I will fix this issue for now but don’t let it happen again.”
Friends_and_family Family
10/10
Exceptional
25 Nov 2025
Catherine
The room was nice and cleaned well every day.
Leisure Self
2/10
Poor
20 Nov 2025
Diawan
The manager was rude. I paid my deposit in cash. I got up at 4am for work and left my girlfriend there to sleep until check out. I went to the front desk to let them know to give my girlfriend my deposit when she check out. The lady was nice and gave me my deposit and said it was ok for her to sleep until check out. The manager came banging on the door at 8am tell her she got to get out right now because I was given my deposit! Scaring her trying to throw her out! I cussed him out and I’m going by there when I get off! I wouldn’t recommend this place to anyone!!!
10/10
Exceptional
17 Nov 2025
Marquita
I absolutely love this hotel ,
Business_and_leisure Self
8/10
Excellent
15 Nov 2025
Luis
Comfortable bed but pillows would not hold any shape. Water pressure good but A/C was loud when it turned on. Good breakfast and coffee.
Self
8/10
Excellent
23 Oct 2025
Chrissandril
Close to where the people I was visiting was. Cleanliness, quiet
Leisure Family
10/10
Exceptional
13 Oct 2025
Shannon
Friendly staff, clean, good breakfast.
10/10
Exceptional
09 Oct 2025
Kerstan
The hotel and room was clean and neat. The bed was comfortable, and I will stay there again.
Self
10/10
Exceptional
02 Oct 2025
David
Initial customwr swrvice guy was sketch. But lady atbyhe countwr overnigjt was super nice.
Self
6/10
Pleasant
29 Sep 2025
Amanda
Didn't use pool. And room was fine. Had a smell
Friends_and_family Family
10/10
Exceptional
22 Sep 2025
Michael
Staff was great. Room was clean. Bed had us sleeping in longer than we usually do. Breakfast was hot and yummy. I'll recommend it to anyone staying in Killeen.
Leisure Family
10/10
Exceptional
15 Sep 2025
Sandra
I love staying there close to my relatives
8/10
Excellent
07 Sep 2025
Jimmy
Clean and staff were excellent.
Leisure
2/10
Poor
29 Aug 2025
Jacob
Dishonest about amenities. TV did not work and was told by hotel staff that they do not have the proper connections for the TV to function properly and I was SOL. Pool was closed the entire time, and the area was massively sketchy for what they charged.
8/10
Excellent
04 Aug 2025
Joe
Breakfast is good. Beds are pretty comfortable although getting close to replacement age I would guess. Staff is courteous.
Business Self
8/10
Excellent
27 Jul 2025
Debra
This hotel worked well for our overnight stay. It was very clean and well maintained. The staff were excellent! Friendly and helpful!
Leisure Family_with_children
10/10
Exceptional
21 Jul 2025
Kirsten
We stayed for 5 days while visiting friends in the area. The hotel was just what we needed. The best thing about the hotel was the friendly and helpful employees, they were wonderful. We would stay at this hotel again in the future.
Leisure Family
8/10
Excellent
02 Jul 2025
Natalie
The pool was locked up with a chain. Didn't understand why it would be lock during the time that the pool was supposed to be opened. The breakfast was ok, but it could have been a few more choices. Check in was easy, the room had a slight smell to it. I'm guessing from it been clean. But after I sprayed air freshener it was better. The air conditioner was great. Had to cut it off a few times, because it had got so cold in the room. The location was great everything was within a 10 minutes span.
6/10
Pleasant
18 Jun 2025
Catherine
The hotel was just ok. It seems to be a very old hotel that has had a little remodeling done but could use much more. The are isn't great but convenient for me as I was within a short distance to family I was visiting. The staff were all exceptionally nice...kudos there.
Leisure Self
10/10
Exceptional
18 Jun 2025
Cortezah
Awesome
8/10
Excellent
03 Jun 2025
Tony
Great place for a quick stay!
10/10
Exceptional
31 May 2025
James F
Property was great just a bit hard to find for out of towners. Once found everything was good. Clean, quiet and conveniently located to everything we needed.
Leisure Partner
6/10
Pleasant
25 May 2025
Thelma
The door did not lock from the outside so I went to tell them at the front desk. Apparently you have to put the card in several times to activate the locking mechanism. The furniture is a bit outdated. The breakfast was delicious and hot.
Leisure Partner
10/10
Exceptional
25 May 2025
Ruth
Jessica at the front desk was EXCEPTIONAL!!!
Leisure Family
10/10
Exceptional
25 May 2025
Corliss
My go to hotel in I'm in Fort Hood Tx. Hotel is clean, breakfast is filling and customer service is wonderful.
Leisure Family
6/10
Pleasant
12 May 2025
DANIELA M
Comfortable room. Noisy - someone talking loudly enough in the hallway to wake me (while wearing earplugs), before 6 am, and no staff intervened.
Leisure Partner
10/10
Exceptional
10 May 2025
douglas
Quiet for a one night stay
Leisure Family
10/10
Exceptional
02 May 2025
Victor
Excellent place to stay.
8/10
Excellent
27 Apr 2025
Jesus
Good stay pool was closed
Leisure Family
2/10
Poor
25 Apr 2025
Jamie
I have been trying to call this hotel to manage my late check in due to my late flight. But no one answered the phone!!! I haven’t checked in yet but I’m not certain if anyone will be there when I get there.
Business Friends
2/10
Poor
08 Apr 2025
Lelah
The beds were hard and uncomfortable. The pillows were tiny square lumpy pillows. The carpets smelled like wet dog. The air conditioner/ heater hadn’t been cleaned so it smelled. The water smelled like dirt. The toilet was broken. It was horrible.
Friends_and_family Family
10/10
Exceptional
30 Mar 2025
Jeanette
the staff was attentive
Business Self
10/10
Exceptional
19 Mar 2025
Desiree
Good job
10/10
Exceptional
04 Mar 2025
Lisa Renee

Perfect

Amazing
Partner
10/10
Exceptional
24 Feb 2025
Eugene
The property was extremely clean. There was such a clean smell to the entire facility. The entire staff was so friendly and helpful. If I come back the Harker Heights, I would definitely stay in this facility.
Business Family_with_children
10/10
Exceptional
15 Feb 2025
Antoinette
The staff were very helpful and polite. This hotel is so clean, it is impressive.
Leisure Family
10/10
Exceptional
13 Feb 2025
Bianca
Very smooth process. Great staff
Leisure Partner
10/10
Exceptional
03 Feb 2025
Brian
Hotel was clean, affordable and well appointed. Nothing fancy, but a good value! Would recommend.
Leisure Partner
10/10
Exceptional
13 Jan 2025
Eric

Bathroom

The only issue was the actual toilet was not sealed at the base properly so it would move and shake upon sitting diwn
Partner
8/10
Excellent
07 Jan 2025
Kate
Nice quiet area with quick access to highway, dining and shopping. Friendly staff.
Leisure Family
6/10
Pleasant
22 Dec 2024
Helenia
Overall good experience
Leisure Partner
2/10
Poor
17 Dec 2024
Lance
Stayed one night and had bed bugs crawling on my pants leg when i got coffe in the morning.
Business Friends
10/10
Exceptional
17 Oct 2024
Debra
Everything was great
6/10
Pleasant
14 Oct 2024
Maybel
there was bugs and the water didn’t stop running
10/10
Exceptional
07 Oct 2024
Heather

Great stay

Great, peaceful, staff was great
Friends_and_family Friends
10/10
Exceptional
07 Oct 2024
MINNIE

DANA PEAK

VERY FRIENDLY AND PROFESSIONAL STAFF.
Self
10/10
Exceptional
06 Oct 2024
Cheryll
Very clean and quiet inside. Parking lot a little dark. Breakfast was delicious with multiple optiond. Staff very friendly.
Leisure Partner
10/10
Exceptional
05 Oct 2024
Verified traveler
People were super friendly and breakfast was good!
Partner
8/10
Excellent
23 Sep 2024
Suzi
Staff was wonderful & you could smell that great attention to cleanliness had been addressed. My daughter felt the room smelled a bit odd, but it was very clean to our eyes. Would stay again:)
Leisure Partner
10/10
Exceptional
09 Sep 2024
Richard
Did not have any issues and that is amazing….
Partner
10/10
Exceptional
06 Sep 2024
Bill
everyone was nice.
Leisure Partner
10/10
Exceptional
24 Aug 2024
Tamela
Incredibly clean room and the staff were friendly. Standard breakfast with hot eggs, sausage, biscuits, gravy, fruit, cereal, waffle, bagels, toast, yogurt etc.
Business
10/10
Exceptional
26 Jul 2024
Jessica
Close to fast food options.
Business_and_leisure Family
10/10
Exceptional
26 Jul 2024
Brandy

Fantastic

Super friendly staff. Very clean rooms comfortable beds. Clean pool. Wonderful breakfast highly recommend
Friends_and_family Family
2/10
Poor
23 Jul 2024
Paul

Bad experience

I chose this hotel primarily for the Tesla destination chargers, but I was very disappointed. Upon arrival, one charger was blocked by the manager's van, and the other was reserved for a resident. The front desk explained it was due to people stealing free charging, but this left me unable to charge my car as promised. I ended up paying to charge elsewhere, which was frustrating and inconvenient. Had I known, I would have stayed elsewhere. Overall, a disappointing experience. What a joke, Best Western Harker Heights - Killeen - Fort Hood TX.
Business
10/10
Exceptional
23 Jul 2024
Benjamin

Will Return Again

I really enjoyed the stay. The room was more than i expected along with the room having black out curtains which was great for both my girlfriend and i having to sleep more comfortably.
Partner
8/10
Excellent
07 Jul 2024
Kim
Bad breakfast, poor hot choices and 3 day old pasties
Leisure Friends
8/10
Excellent
07 Jul 2024
Shea
The staff were very kind and pool was nice and quiet. They offer a nice free breakfast. Room is very standard nothing exciting.
Leisure Friends
10/10
Exceptional
29 Jun 2024
Ted
The staff was extremely helpful and friendly.
Leisure Self
10/10
Exceptional
18 Jun 2024
Traciann
Personnel are always friendly and provide excellent service!
Leisure Partner
6/10
Pleasant
07 Jun 2024
Kimberly
I truly hate to give this property 3 stars because the staff is amazing. While it’s very clean the property needs to be updated. In particularly , the toilets. This was my second stay as i plan to be in Killeen all summer. During both stays (room 306 and 202) the toilets do bot work properly. In order to flush I had to physically lift the toilet top off the toilet , hold down the trigger to fill with water. The other room you have to hold down the lever the whole time to completely flush. I doubt i’ll be booking here again but again the staff was amazing!!
6/10
Pleasant
01 Jun 2024
Wilma
My room was next to elevator. Noisy. Also right above entrance where a car sat outside around midnight blasting music. Woke me & kept me awake for sometime, & no one did anything about it
Leisure Self
4/10
Poor
27 May 2024
Lillian

Hotel has seen better days

This hotel has seen better days. The room was clean, the people were very nice but the overall hotel left a lot to be desired.

Although there were leaks in the hallway with broken windows, the room’s curtains were torn and tattered, the bathroom had a rusty tub and toilet was on shims, the room was comfortable. It didn’t feel dirty, just old and not maintained.

The breakfast consisted of old eggs, soggy biscuits, decaf only coffee because the machine wasn’t working, pretty good waffles and toast/bagels.

Would I stay here again in a pinch, yes, but it wouldn’t be my first choice.
Friends_and_family Family
8/10
Excellent
26 May 2024
Duane
The pool was dirty and closed, and there was an abandoned Car wash and an abandoned building behind the property! I understand that this is the hotel fault, but that could have an affect on someone's perception of the area around the property itself.. ..!!
Leisure Self
10/10
Exceptional
20 May 2024
Val
The room was clean, well stocked and smelled nice. The gentlemen working the check in desk saw me dragging in after a long day and said \"Hi [my name], how was your day?\" I couldn't believe he remembered my name. I just wanted to get to my room when I realized I left my key at the jobsite. He saw my frustration and said \"No, dont do that. Let me just make you a new one\"
I felt he went above and beyond to provide good service.
Business Self
10/10
Exceptional
08 May 2024
Robert
This is a quiet and CLEAN property. Staff are professional.
Business Self
10/10
Exceptional
07 May 2024
Ross
Staff is the best and the hotel is ALWAYS clean!!
Self
10/10
Exceptional
21 Apr 2024
Destiny

What a hotel should be

Extremely clean with friendly service and great accommodations!
Partner

Location & surroundings

Best Western Harker Heights
511 Pan American Drive, Harker Heights, United States

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 38 more nearby hotels

Best Western Harker Heights

75 hotel photos