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Candlewood Suites Killeen Fort Hood Area

Killeen - TX · United States

2300 Florence RoadView location

8.0/10Excellent194 Reviews
Cleanliness8.2/108.2
Service8.2/108.2
Comfort8.0/108.0
Condition8.0/108.0
Location8.0/108.0
Neighborhood7.8/107.8
Quality10.0/1010.0
Value8.8/108.8
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Candlewood Suites Killeen Fort Hood Area

Convenient hotel in Killeen, TX with fully equipped kitchens At the Candlewood Suites Killeen, you'll find a home away from home just off the Central Texas Expressway and close to recreational parks, including Stillhouse Lake and the Belton Lake Outdoor Recreational Area.

The hotel, ideal for extended stays in Killeen, offers rooms, suites, and an onsite market. If you're traveling to Killeen for business, you can catch up on work with your laptop and free Wi-Fi or on the guest computer in the 24-hour business center.

Printing and copying services are at the ready for your convenience. Candlewood Suites is conveniently located to all Killeen area attractions and is only 15 minutes from the Killeen-Fort Hood Regional Airport (GRK). Get some relaxation during an extended stay in Killeen, TX or when visiting the Fort Hood area.

Take a kayak out on Belton Lake or join fans at the Killeen Rodeo Grounds for cattle roping and bull riding. No matter the reason for your visit to Killeen, Texas, our hotel amenities cater to your needs.

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Enjoy free laundry and Lending Lockers where you can borrow movies, books and board games to add some fun to your visit. Our accommodations have free Wi-Fi and suites include full kitchens.

Fit in a workout on an elliptical machine or treadmill in the 24-hour fitness center. If you forgot something, the 24-hour Candlewood Cupboard convenience store is a must-visit for a late-night snack or a spare razor.

In the heart of Killeen, Candlewood Suites Killeen - Fort Hood Area by IHG is within a 5-minute drive of Killeen Mall and Vive Les Arts Theatre. This hotel is 2.5 mi (4 km) from Killeen Civic and Conference Center and 5 mi (8 km) from Stonetree Golf Club.

Make yourself at home in one of the 71 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Conveniences include safes and desks, and housekeeping is provided weekly.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. A shuttle from the airport to the hotel is complimentary at scheduled times.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 1:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Car recommended LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • You need to know
    • Up to 3 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • A car is recommended for transportation to and from this property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-in fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Urban Air Trampoline and Adventure Park 1.4 km / 0.9 mi
Killeen Mall 2.8 km / 1.7 mi
Vive Les Arts Theatre 3.6 km / 2.2 mi
Killeen Civic and Conference Center 3.7 km / 2.3 mi
Killeen Arts and Activities Center 3.9 km / 2.4 mi
Regal Killeen 4.1 km / 2.5 mi
Mickey's Dog Park 4.1 km / 2.6 mi
Jefferies Park 4.5 km / 2.8 mi
Carl R. Darnall Army Medical Center 6.5 km / 4 mi
Seton Medical Center Harker Heights 6.8 km / 4.2 mi
Stonetree Golf Club 8 km / 5 mi
AdventHealth Central Texas 8.2 km / 5.1 mi
Kern Park 9.1 km / 5.7 mi
Cinemark Harker Heights 9.2 km / 5.7 mi
Mayborn Science Theater 9.8 km / 6.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 71
  • Number of floors (main building): 3
  • Double rooms: 17
  • Suites: 71
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
Show 31 more facilities & services
  • Car hireExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Dining area
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Library
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Smoking areaExtra charge
  • PrinterExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Game roomExtra charge
  • Picnic
  • CanoeingExtra charge
  • FitnessExtra charge
  • Horse ridingExtra charge
  • Bowling alleyExtra charge
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Candlewood Suites Killeen Fort Hood Area

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1-1

    Photos are not available for this room type.

    Candlewood Suites Killeen Fort Hood Area

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDS NON SMOKINGSTUDIO • TWO DOUBLE BEDS NON SMOKINGSTU.2D-NM

    Photos are not available for this room type.

    Candlewood Suites Killeen Fort Hood Area

    STUDIO TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Candlewood Suites Killeen Fort Hood Area

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDS • 30 m²STU.2D
    STUDIO TWO DOUBLE BEDSPhoto unavailable5 photos

    Candlewood Suites Killeen Fort Hood Area

    STUDIO TWO DOUBLE BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size Bed • 30 m²STU.H6-QN
    STUDIO Accessible-Queen Size BedPhoto unavailable2 photos

    Candlewood Suites Killeen Fort Hood Area

    STUDIO Accessible-Queen Size Bed

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN BED NON SMOKINGSUITE • QUEEN BED NON SMOKING • 1 BedroomSUI.NM-QN
    SUITE QUEEN BED NON SMOKINGPhoto unavailable8 photos

    Candlewood Suites Killeen Fort Hood Area

    SUITE QUEEN BED NON SMOKING

    Room photos

    8 photos

    Room overview

    Smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-QN

    Room amenities

    • Kitchen utensils, plates & cups
    • Bathroom: 1
    • Hairdryer
    • TV
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • DVD player
    • Toiletries
    • Desk
    • Cable TV
    • Dishwasher
    • Soundproof room

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDSSTU.2D-1

    Photos are not available for this room type.

    Candlewood Suites Killeen Fort Hood Area

    STUDIO TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Candlewood Suites Killeen Fort Hood Area

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Candlewood Suites Killeen Fort Hood Area

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 37 m²SUI.ST
    SUITE STANDARDPhoto unavailable1 photo

    Candlewood Suites Killeen Fort Hood Area

    SUITE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-1

    Photos are not available for this room type.

    Candlewood Suites Killeen Fort Hood Area

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN BED NON SMOKINGSTUDIO • QUEEN BED NON SMOKING • 1 BedroomSTU.NM-QN
    STUDIO QUEEN BED NON SMOKINGPhoto unavailable1 photo

    Candlewood Suites Killeen Fort Hood Area

    STUDIO QUEEN BED NON SMOKING

    Room photos

    1 photo

    Room overview

    Smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM-QN

    Room amenities

    • Wheelchair-accessible
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Cable TV
    • Dishwasher
    • Soundproof room
    • Microwave
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • TV
    • Hairdryer
    • Bathroom: 1
    • Desk
    • Toiletries
    • DVD player
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOM • 1 Bedroom • 30 m²SUI.B1
    SUITE ONE BEDROOMPhoto unavailable4 photos

    Candlewood Suites Killeen Fort Hood Area

    SUITE ONE BEDROOM

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 30 m²STU.ST
    STUDIO STANDARDPhoto unavailable1 photo

    Candlewood Suites Killeen Fort Hood Area

    STUDIO STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    Candlewood Suites Killeen Fort Hood Area

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO ONE BEDSTUDIO • ONE BEDSTU.1B

    Photos are not available for this room type.

    Candlewood Suites Killeen Fort Hood Area

    STUDIO ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 1 Bedroom • 30 m²STU.QN
    STUDIO QUEEN SIZE BEDPhoto unavailable1 photo

    Candlewood Suites Killeen Fort Hood Area

    STUDIO QUEEN SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST-2

    Photos are not available for this room type.

    Candlewood Suites Killeen Fort Hood Area

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Candlewood Suites Killeen Fort Hood Area

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Candlewood Suites Killeen Fort Hood Area

8.0
Excellent
194 Reviews
Cleanliness
8.2 /10
Service
8.2 /10
Comfort
8.0 /10
Condition
8.0 /10
Location
8.0 /10
Neighborhood
7.8 /10
Quality
10.0 /10
Value
8.8 /10
Amenities
8.2 /10
75 reviews shown
10/10
Exceptional
03 Jun 2026
Anthany
Wonderfully stay. Professional employees, Clean rooms!
Self
6/10
Pleasant
17 May 2026
Angela
Parking was great
Family
10/10
Exceptional
20 Apr 2026
Lorenzo Gregorio
Clean and airpor
Partner
10/10
Exceptional
21 Mar 2026
Luke
Always a great experience here
10/10
Exceptional
29 Dec 2025
Felix
Friendly and great staff! Made the stay feel homey away from home
Leisure Family_with_children
10/10
Exceptional
16 Nov 2025
Luther
Yes
Leisure Friends
10/10
Exceptional
25 Oct 2025
Jacquelyn
Excellent service, quiet, and very clean. Also free laundry facilities for guests was amazing!
Leisure Partner
10/10
Exceptional
25 Oct 2025
Jacquelyn
Everyone was very pleasant and accommodating! Very clean and quiet!
Leisure Partner
10/10
Exceptional
19 Oct 2025
Sandy
The ladies at front desk were so friendly, rooms were clean and quiet.
Leisure Partner
10/10
Exceptional
15 Oct 2025
Yingxin
Everything is perfect
10/10
Exceptional
11 Oct 2025
Yingxin
Five star service
Business_and_leisure
10/10
Exceptional
07 Oct 2025
Justin
Amazing
4/10
Poor
09 Sep 2025
Lori
TV had no connection, carafe for coffee pot did not fit so water leaked out. Room had a odd odor.
Leisure Family
10/10
Exceptional
24 May 2025
Ronald
.
Leisure Family
10/10
Exceptional
02 May 2025
Jermaine
The Kitchenette
Leisure Family
10/10
Exceptional
28 Apr 2025
Amanda
Close to highway
Business_and_leisure Self
10/10
Exceptional
27 Apr 2025
Abiodun
Nice
10/10
Exceptional
29 Mar 2025
Vincent
Excellent studio apartment type rooms. Big tv, comfy beds, good AC. I liked everything about this place and the staff is excellent!
10/10
Exceptional
23 Mar 2025
GARY

Ms Giselle at Candlewood Suites

I had some difficulties with the accommodations but Ms Giselle and the Agent from Hotels.com fixed the situation so profffesionally and expeditiously! Thank you so much Ms Gizelle
Friends_and_family Family
10/10
Exceptional
04 Feb 2025
Moise
Great place
10/10
Exceptional
19 Jan 2025
Anita
It was very quiet and comfortable. The rooms were well set up, kitchenette, bathroom. Beds were comfortable with soft sheets and blankets. Would have like to stay longer.
Leisure Self
8/10
Excellent
28 Dec 2024
taneisha
Very clean and friendly staff. Would stay here again.
10/10
Exceptional
06 Sep 2024
billy
everything was good.
Leisure Partner
10/10
Exceptional
16 Aug 2024
leslie
Great
Business Family
4/10
Poor
14 Jul 2024
Paula
I stayed here for a Jehovah witness convention and they made me pay the extra $40 for not reserving the room as “Jehovah Witness”. I had proof I was at the convention all weekend. We were on a tight budget so that was kind of upsetting but other than that, the stayed was good. Praise God!
Leisure Family_with_children
6/10
Pleasant
08 Jul 2024
Ludmila
I had a very disappointing stay at this hotel and would not recommend it. I booked a room with a double bed but was given a single bed. Furthermore, I was informed that booking through Expedia is just a request and not a guarantee. Had I known, I would have booked elsewhere. My companion couldn't stay with me due to the single bed.

Additionally, the towels and bedding had light black stains, and the fridge kept leaking. The parking area felt sketchy, and although the walls are soundproof, the windows and doors are not, leading to noise disturbances. The front desk manager promised to move me to a room with a double bed, but gave it to someone else. Housekeeping knocked on my door despite the \"Do Not Disturb\" sign, interrupting my last morning.

There were some positives: a convenient small kitchen area (though instructions for the touch stove would help), a decent bed and pillows, a big TV, a comfortable lounge chair, and effective AC.

Overall, this stay was extremely disappointing, and I hope the hotel addresses these issues.
Leisure
6/10
Pleasant
18 Jun 2024
Troy
I got to the property and had to wait 20 minutes before somebody checked me in. The room was very nice and large. The property had several outside lights out and their where several sketchy people on the property.
Business_and_leisure Self
10/10
Exceptional
18 Apr 2024
Suzanne
Convenient location
10/10
Exceptional
25 Nov 2023
Shawanda D
The staff and amenities were very accommodating!
10/10
Exceptional
27 May 2023
Latrice
Initial customer service honestly wasn’t that friendly or that great. Upon leaving Ms.Giselle and the gentlemen at the front were all smiles and super friendly. This by far is the cleanest room I have ever stayed in!! I inspect facilities for a living, I had an extremely hard time finding anything. Very clean and well taken care of!! Would definitely stay here again for the cleanliness and design is the room alone! Large Tv and tons of great cable!!
Leisure Self
10/10
Exceptional
21 Apr 2023
Roger
Great staff, nice rooms and it was quite!
Business Self
4/10
Poor
02 Jun 2022
Tommie
Good Stay. Haven’t got my deposit nor the amount that was charged to original card at check in(used a different card to check out). Please contact Hotel manager in regards to this situation
Friends_and_family Family
10/10
Exceptional
29 May 2022
Natasha
Very good place. Will book again.
Leisure Family_with_children
10/10
Exceptional
26 Jan 2022
Luis
Nice staying
10/10
Exceptional
20 Dec 2021
Sherman
Very quiet the way I like it
Business
8/10
Excellent
13 Dec 2021
Carolyn

Friendly but not all advertised services offered

I booked this particular hotel because the shuttle service advertised on their website. I arrive at the airport on to find out there is not shuttle service, and I am stranded. I had to get a taxi and was out $60 I had not plan on it. Very frustrating!
Friends_and_family Family
10/10
Exceptional
15 Nov 2021
Mickie
Excellent service from a very friendly and helpful staff. Newly renovated rooms.
Leisure Self
6/10
Pleasant
05 Aug 2021
FRANCIS G
Room was fine but shower valve was reversed so it went from HOT to COLD and did not match the valve plate’s hot / cold indicators. Wi-Fi was spotty. TV channels lacked some basic channels….AMC, comedy, HLN/CNN, and PBS was intermittent
Business
4/10
Poor
05 Apr 2021
Verified traveler
The employees were great but the hotel
2/10
Poor
16 Feb 2021
Verified traveler
Everything was poor i wouldn't recommend this hotel to anyone
Business_and_leisure Family_with_children
2/10
Poor
02 Oct 2020
Jarred
i didnt get tge room booked it was a suite with bedroom and i got a double bed single room, small as hell for the price
Partner
8/10
Excellent
16 Jul 2020
Verified traveler

Easy

Second time staying while on business. Easy check in and good location
Business
6/10
Pleasant
18 Mar 2020
Candlewood
No fleas is a good thing. A lot of noise from renovation upstairs right on my head woke me up and gave me headache. When we called the front desk, she said it was in the website. Not a very nice response. Because of that, I will not go back in your hotel.
Friends_and_family Family
10/10
Exceptional
05 Mar 2020
Al
Beautiful hotel, staff very efficient, had no problem with room clean well taken care of would recommend a friend to stay
Business_and_leisure Self
8/10
Excellent
12 Feb 2020
Verified traveler
Room very clean and spacious. Staff ver friendly and helpful
Business Partner
4/10
Poor
30 Nov 2019
Deis
Property was under construction and did not have the room type i reserved available and attempted to substitute for a room the size of a closet. Very disappointing holiday travel night.
Friends_and_family Family_with_children
6/10
Pleasant
07 Jul 2019
Trish
Pet friendly
Close to freeway and Post
Kitchen area was convenient
Leisure Family
2/10
Poor
03 Jun 2019
Verified traveler
Had no clean towels my whole stay, my family and I had to switch rooms due to no cable in room, gave both of us a handicapped room. Desk clerk told me to return towels, and get fresh ones, never happen the whole time I was staying. My brother had to clean his own room just to move in quickly, no type of housecleaning staff. Manager at front desk was very rude, didn’t try to help in any type of way. Front desk clerk was very short with us, when only we was asking for the simple things for our room. My and my sister room had garbage built up, odor in room, due to front desk manager told us, they only clean once a week, and since I am only staying a short time, our rooms will not be clean at all. I DON’T RECOMMEND THIS HOTEL TO ANYONE, AND WILL NOT BE USING TRAVELOCITY TO BOOK ANY FLIGHTS OR HOTELS ROOMS IN THE FUTURE. VERY VERY, UNHAPPY AND DISSAPPOINTED WITH THIS HOTEL, AND HOTEL SERVICE, AND STAFF. Ps, the ice maker in my room wasn’t working, and the air condition in my sister’s room was making a lot of noise, and again mention it to the front desk manager, which she brush us off, to tend to other guest that was staying longer then us.
Friends_and_family Family_with_children
8/10
Excellent
04 May 2019
Torrence
Any issue that came up they were very quick to react to fix it. Felt very welcomed and would stay again if in the area.
Leisure Friends
8/10
Excellent
29 Apr 2019
Payton

Frustrating at first, but they did fix everything.

Our overall stay was nice! It was very convenient to have a stove top, toaster, and fridge in the hotel room. Everything was clean, the room was comfortable to stay in. Everyone was nice. It is in a very convenient area of town, next to other hotels, HEB, food and dining, Walmart all within a 2-5 minute drive!
Our only problem was with check in. My daughter and I were meeting my Husband and her father for a weekend stay (He is Military) We arrived first and checked in. We literally spent 30 minutes trying to get two room keys that opened our door. Our daughter has to do Nebulizer treatments every 4hrs, she is sick and 11 months old. That wasn’t even a reason for them to speed up and fix the problem. The hotels main master key worked on our door multiple times as they let us in and out for luggage. The last time we needed in to do a Neb TX we waited 11 minutes outside our hotel door for them to let us in. At the 30-45 minute mark the maintenance man came and changed the entire door handle for a new one and we got two working keys. What I don’t understand is how their master key, that looks just like the room keys I was given, worked to let us in multiple times when I went in and out for luggage? But they somehow couldn’t get us a working key until they changed the entire damn doorknob and why this wasn’t addressed until 45 minutes in.
Other than a frustrating check in with room keys and a very noticeable sick baby, everything was fixed and our weeeknd stay was perfect.
Family
6/10
Pleasant
21 Apr 2019
Verified traveler

Needs improvement

Walked in and the recliner was broken, not a big deal but didn’t want to be stuck with a bill for a recliner that my family hadn’t even touched. Went to shower and the drain was down due to also being broken. The room maybe should have been taken out of service for these couple small repairs.
Family
2/10
Poor
11 Mar 2019
John
Did not clean the room did not have no clean towels they did not bring no clean towels to me to the room had to go to the front office to get clean towels after I brought them dirty towels to them
Family
2/10
Poor
10 Mar 2019
John

Will never stay at a cadlewood suites motel again

Did not clean room no new towels had too take old towels down to the office to get new ones front office rude and not caring
Family
8/10
Excellent
04 Feb 2019
Verified traveler
We liked that it was close to the family were in town to visit.
Nice outside, the interior was clean as well as the room.
We always greeting when we come in or as we were leaving.
Friends_and_family Partner
2/10
Poor
26 Dec 2018
Verified traveler
The clerk was by herself for the first night on Christmas night She clearly didn’t know anything about the place and couldn’t help me with any questions She had multiple difficulties getting Lee checked in She was sweet she just didn’t know what she was doing. First I discovered the ice machine wasn’t working and there isn’t an ice machine I had to prompt her to look in an empty room to get me some ice
10/10
Exceptional
03 Dec 2018
Andrew

Clean, quiet stay!

This hotel is nestled amongst a bunch of other that appears to be frequented by traveling soldiers.
The hotel was clean and the staff was very helpful!
What the don’t list on the web site is that you can get breakfast vouchers and go next door to the holiday inn and eat for free!
Friends
4/10
Poor
24 Nov 2018
Em
Carpet ripped up, stains on pillow cases, got locked out of our room and had to go back downstairs to fix it. It was very underwhelming considering most Candlewoods are nice. Definitely not worth the prime.
Friends_and_family Family
8/10
Excellent
08 Nov 2018
Verified traveler
They didn't give me the room I paid for.
Friends
8/10
Excellent
20 Sep 2018
Rico
Nice hotel, service was great, parking, & breakfast.
6/10
Pleasant
18 Sep 2018
Verified traveler
Didnt not like the leaking toliet, sink was disconnected in bathroom. Mediocre water. Always cold. Drippimg shower head, leaving water on floor.
4/10
Poor
11 Jun 2018
Verified traveler
Too much of a hassle.
2/10
Poor
28 May 2018
Verified traveler
We stayed here because they were pet friendly and their fees were not super high. There were only 2 people that worked behind the desk that were actually nice. They were stingy with the towels and we had to keep bringing our dirty towels to the front desk in order to get fresh towels. Often there was not anyone behind the desk to help people that came to the front desk for assistance, they didn’t even have a bell to someone’s attention. Also, the elevator had a bunch of broken components that made it appear not up to code for use.
8/10
Excellent
28 Apr 2018
Danielle
Hotel staff was nice an hotel and overall clean.
8/10
Excellent
15 Apr 2018
Billy

Overnight stay

Overall good stay; however, the toilet seat was loose, and the tub was a bit slippery. I reported that on checkout and was told they would fix those problems. Otherwise, the room was clean, except for one piece of a wrapper left on the night stand. The clerks at check-in and check-out were cordial.
Partner
2/10
Poor
09 Mar 2018
Verified traveler

Worst experience of any hotel stay

They refused to honor s fully paid reservation and demanded payment again or would not allow check in. They reversed the double charge, but as soon as we checked out they posted the charges again. Still trying to get this resolved through their corporate office but the on site staff are horrible.
2/10
Poor
07 Mar 2018
Eric

Poor customer service

Horrible experience with the on site staff. Had to get their corporate office involved to take care of issues. This is the 3rd trip at this property will not use them again.
8/10
Excellent
12 Feb 2018
Verified traveler

No complaints

Room was sufficient for a solo business traveler.
8/10
Excellent
22 Jan 2018
Nataly

Management made my day

Very good. I had a little problem on my 3rd day, but the manager fixed at the moment. So please with the service.
10/10
Exceptional
20 Nov 2017
charlies

Nice hotel

I love it very clean and very friendly staff five star all the way!
10/10
Exceptional
27 Sep 2017
dawn

Located close to my relatives home. Perfect

Only was there for the nights but it served its purpose
6/10
Pleasant
18 Sep 2017
Verified traveler
My room smelled of cat urine and the carpet was sticky to bare feet. The hallways also had a bad odor. The staff was friendly but this place needs some cleaning and disinfecting.
2/10
Poor
11 Aug 2017
M

Avoid.

We were hopeful this hotel would meet our needs, wish we had slept in the car for 6 days.

First Room:
Ants
Broken Bed/Furniture
Was not clean/unsanitary

Second Room:
Less ants
Decent Furniture
Was not clean-floor dirty, nail trimmings on table and carpet
Towels always unavailable, 12 hrs without
Sheets had blood spots
Key cards rarely worked and had to be reprogrammed sometimes 2-3x a day

Staff was friendly and attempted to be accommodating. They were too laid back and discussed their plans to find other jobs, had visitors and talked on their personal phones quite a bit.

When we needed to extend our stay a day due to my husbands work taking longer than expected they at first said it was no problem, then told me the next day they couldn't extend our stay because I booked with Expedia. I had to spend a lot of time calling Expedia from the hotel room and wait on hold while Expedia called the hotel supervisor at the front desk to approve our staying an extra night. A lot of effort for one extra night, we were willing to change rooms even. That finally worked out.

While I felt we took many of these issues in our stride most people would have expected more than we did.

There were many unsavory individuals pacing back and forth in front of the hotel at all hours of the day and night.

Overall the rooms felt unsanitary and we could not wait to get home. It was a very disappointing experience, the kind that makes one not wish to leave home again.
8/10
Excellent
17 Jul 2017
weewee

Home away from home

OMG what can I say about the staff. Kayla the night staff called me by my name upon entering the hotel Friday night. It just blew me away. The room was clean and cool. Parking lot was clean and also the inside of the hotel. I will definitely referral CandleWood in Killeen to family abd friends. THANKS guys keep up the good work.
8/10
Excellent
14 Jul 2017
chris

Nice place, specially if it is an extended stay

Everything was good, staff were wonderful, only issues were that where the clock is, there was s no outlet, so why have a clock, and not plugged in, and my room particular, but not in general the air conditioner was not cooling enough, but it wasn't hot in room by any means. Place was clean, and quiet.
10/10
Exceptional
10 Jun 2017
Verified traveler

Comfortable Zone

I was amaze of how courteous of the staff was...laundry was free and all I need to cook with was already their.

Location & surroundings

Candlewood Suites Killeen Fort Hood Area
2300 Florence Road, Killeen, United States

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Candlewood Suites Killeen Fort Hood Area

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