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Shirafune Grand Hotel

Nagano · Japan

4203 AzumiView location

8.4/10Excellent52 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.4/108.4
Condition7.6/107.6
Neighborhood9.0/109.0
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Shirafune Grand Hotel

Stop at Shirafune Grand Hotel to discover the wonders of Matsumoto. The hotel offers a wide range of amenities and perks to ensure you have a great time. To be found at the hotel are laundromat, daily housekeeping, luggage storage, car park, meeting facilities.

Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, clothes rack, complimentary tea, linens, mirror. Entertain the hotel's recreational facilities, including sauna, hot spring bath, massage, karaoke.

For reliable service and professional staff, Shirafune Grand Hotel caters to your needs.

Read more about this hotelShow less

With a stay at Shirafune Grand Hotel in Matsumoto, you'll be within a 15-minute drive of Chubu-Sangaku National Park and Nagawado Dam. This hotel is 21.6 mi (34.8 km) from Shinhotaka Ropeway and 5.6 mi (8.9 km) from Mt. Norikura Snow Resort.

Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and a turndown service.

Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment

Check-in and check-out

Check-in from 3:00 PM
Check-in until 6:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Unicode Support true Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    The front desk is open daily from 9 AM - 9 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    18
  • Optional fees
    • Fee for Japanese breakfast: approximately JPY 2200 to 2200 for adults, and JPY 1500 to 1500 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

Nearby attractions

Chubu-Sangaku National Park 6.3 km / 3.9 mi
Mt. Norikura Snow Resort 8.9 km / 5.6 mi
Ichinose Meadow 10.1 km / 6.3 mi
Yoshigoro Falls 10.7 km / 6.7 mi
Ushidome Pond 11 km / 6.8 mi
Nagawado Dam 12.9 km / 8 mi
Taisho Pond 13.4 km / 8.3 mi
Tashiro Bridge 16.2 km / 10.1 mi
Kamikochi Trail 16.5 km / 10.2 mi
Kappa Bridge 16.9 km / 10.5 mi
Alpes Street Hotsprings 17.4 km / 10.8 mi
Hirayuotaki Fall 17.4 km / 10.8 mi
Road Station Kazaanano sato 17.7 km / 11 mi
Kamikochi Visitor Center 17.8 km / 11.1 mi
Hirayu Onsen Ski Place 19.7 km / 12.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 50
  • hotel
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Transfer service
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Hotel safe
  • Lift accessExtra charge
Show 12 more facilities & services
  • ShopExtra charge
  • Garden
  • Luggage room
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • SaunaExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Hairdressing salonExtra charge
  • Breakfast
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    Shirafune Grand Hotel

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Shirafune Grand Hotel

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR MOUNTAIN VIEWRoom • SUPERIOR MOUNTAIN VIEWROO.SU-VN

    Photos are not available for this room type.

    Shirafune Grand Hotel

    Room SUPERIOR MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Shirafune Grand Hotel

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM WITH VIEWSRoom • JAPANESE ROOM WITH VIEWSROO.JE-WV

    Photos are not available for this room type.

    Shirafune Grand Hotel

    Room JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Shirafune Grand Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Shirafune Grand Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM SMOKINGRoom • JAPANESE ROOM SMOKINGROO.JE-JK

    Photos are not available for this room type.

    Shirafune Grand Hotel

    Room JAPANESE ROOM SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE JAPANESE ROOMDOUBLE • JAPANESE ROOMDBL.JE

    Photos are not available for this room type.

    Shirafune Grand Hotel

    DOUBLE JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BASICTWIN • BASICTWN.Z1

    Photos are not available for this room type.

    Shirafune Grand Hotel

    TWIN BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Shirafune Grand Hotel

8.4
Excellent
52 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
7.6 /10
Neighborhood
9.0 /10
Amenities
7.6 /10
20 reviews shown
10/10
Exceptional
14 Jul 2023
john
Beautiful surroundings. Relaxing environment. Staff is beyond courteous and attentive. Food is excellent and abundant. Hot springs are scenic and reinvigorating.
Leisure Partner
10/10
Exceptional
30 Jan 2022
Marnelie
very mysterious
Partner
8/10
Excellent
24 Jul 2026
たかふみ
温泉と料理、スタッフの対応全てとても良かったです。設備が古いままなのと部屋のWIFIが切れやすいのはいまいちでした。
10/10
Exceptional
06 Jul 2026
Yoji
夫婦で泊まりましたが、山あいにある静かな環境にある、旅館風のホテルでした。温泉は内湯と露天風呂があって、眺め賀よく、休憩室もあって快適でした。そして料理がおいしい。沢山の料理が供せられ、料亭にいるみたいでした。給仕の女性も気さくで、白骨温泉や乗鞍高原のことをいろいろ教えてくれました。クルマもホテルのスタッフが駐車してくれました。おすすめです。
Partner
10/10
Exceptional
29 Jun 2026
Masataka
お風呂も食事、部屋いずれもとても良かったです。満足しました。
Friends_and_family Family
4/10
Poor
05 Jun 2026
カツヨシ
部屋のテレビの電源が入らない。
部屋のシャワートイレの使い方注意がドアに貼ってありその通りに操作しても作動しない。
食事は内容、量共に良かった
Family
8/10
Excellent
04 May 2026
KAZUTAKA
エアコン調整難しい
Partner
8/10
Excellent
03 Nov 2025
KIN KEUNG
酒店位處山中,十分寧靜風景良好,推介駕車到附近展望台觀景。SPA環境理想室外池日間遠觀山景,晚上望月色,絕對享受。膳食滿意職員態度良好,駕車到酒店有一大段山路,路窄彎多要小心,宜太陽下山前到酒店,否則晚上在山中駕車有點危險。房間是傳統日式十分滴意。
Leisure Partner
8/10
Excellent
23 Oct 2025
Hidekazu
宿は清潔で、スタッフも皆さん親切丁寧です。ちょっとしたことでも笑顔で対応して下さいます。
露天風呂は温度低め、サウナは故障中(男湯)。時期的にもう少し湯温が高いと嬉しい。脱衣所の扇風機は埃が凄い。
部屋も脱衣所もゴミ箱にゴミ袋は設置されておらず、ゴミ箱に直接入れる形。衛生面を考えるならビニール袋が欲しい所。
浴衣はサイズの割に長さは短め。
食事は朝夕共にバイキングではなく、指定席で落ち着いて頂ける。野菜中心ですが、量も多く、朝夕どちらも大満足です。
お酒の種類はあまり多くない。
近くに泊まる際は候補にしたい1宿でした。
Leisure Friends
10/10
Exceptional
19 Oct 2025
S
ご飯も美味しく温泉も素晴らしいです。交通の便はよくありませんが、それを加味しても素晴らしい経験ができます。
Leisure
8/10
Excellent
14 Aug 2025
Tokuhito
館内WiFiが少し不安定以外、とても良かった
Leisure Self
6/10
Pleasant
12 May 2025
Atsushi
白濁の湯かと思っていたのですが、そうでは無かったです。
Leisure Self
8/10
Excellent
18 Oct 2024
Wing Fung
職員很有禮, 房間偏小, 提供的早、晚餐很豐富。
溫泉很好, 唯一的缺點是房間沒有冷氣, 只有暖氣, 我們在日間有點熱, 需要開窗。
Leisure Partner
6/10
Pleasant
15 Oct 2024
SATOMI
静かで落ち着いた雰囲気の温泉宿でした。スタッフの方も丁寧で食事も美味しかったです。温泉はぬるめですがいいお湯でしたが、サウナが故障中でした。部屋は洋室のせいかビジネスホテル並の狭さで少し残念でした。
Leisure Family
6/10
Pleasant
05 Sep 2024
おさむ
温泉の2種類の泉質、料理は良かったです。洋室の部屋とベッドは狭かったです。
Leisure Family
4/10
Poor
05 Sep 2024
のぶゆき
宿泊料金の割に部屋の狭さにびっくりしました。
悲しすぎる…
Leisure Family
6/10
Pleasant
20 Aug 2024
ゆうぞう
マスクをしてて聞きにくい。
Leisure Family
8/10
Excellent
30 Jul 2024
正仁
食事がとても良かったです。
Leisure
8/10
Excellent
27 Jul 2024
????
静かで良かった
Leisure Self
8/10
Excellent
08 Mar 2024
noriaki
従業員の方も丁寧でお声がけもいっぱいして頂いて満足でした。

お料理も品数も多く味付けもあっさりして美味しかったです。
Leisure Friends

Location & surroundings

Shirafune Grand Hotel
4203 Azumi, Nagano, Japan

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Shirafune Grand Hotel

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