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Komakusa Hotel

Nagano · Japan

4293 2 AzumiView location

9.6/10Excellent16 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Condition9.8/109.8
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Komakusa Hotel

With a stay at Komakusa Hotel in Matsumoto, you'll be near ski lifts, just steps from Mt. Norikura Snow Resort and a 2-minute drive from Ushidome Pond. This hotel is 28.1 mi (45.2 km) from Shinhotaka Ropeway and 1.1 mi (1.8 km) from Yoshigoro Falls.

Stay in one of 17 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desk chairs, and you can also request extra futon mattress (surcharge). The front desk is staffed during limited hours.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until 9:00 PM
Check-out until 10:00 AM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Hot springs access available from 3:00 PM to 11:00 PM.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
  • Optional fees
    • Fee for Japanese breakfast: approximately JPY 2200 to 2800 per person
    • Futon bed fee: JPY 2000 per night
    • Futon bed fee: JPY 2000 per night
    • Hosted evening meal: JPY 3800

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Mt. Norikura Snow Resort 0.1 km / 0.1 mi
Yoshigoro Falls 1.8 km / 1.1 mi
Ushidome Pond 2.2 km / 1.4 mi
Ichinose Meadow 2.3 km / 1.4 mi
Sanbondaki Waterfalls 4 km / 2.5 mi
Chubu-Sangaku National Park 12.9 km / 8 mi
Nagawado Dam 14.2 km / 8.8 mi
Road Station Kazaanano sato 19 km / 11.8 mi
Taisho Pond 23.8 km / 14.8 mi
Tashiro Bridge 26.6 km / 16.5 mi
Kamikochi Trail 26.9 km / 16.7 mi
Kappa Bridge 27.3 km / 17 mi
Alpes Street Hotsprings 27.8 km / 17.3 mi
Hirayuotaki Fall 27.8 km / 17.3 mi
Kamikochi Visitor Center 28.2 km / 17.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Komakusa Hotel

9.6
Excellent
16 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Condition
9.8 /10
Amenities
9.4 /10
13 reviews shown
10/10
Exceptional
17 Jul 2026
Takeo
From the very start to the very finish of our stay, my family and I felt so very welcomed. The hotel was extremely clean and orderly. This particular hotel is very cozy. The onsen bath/ ofuro was extremely relaxing, clean, and refreshing. The staff are above and beyond professional and extremely courteous. We will definitely come back to stay at this hotel. We highly recommend this hotel after a long day of hiking and sightseeing.
Friends_and_family Family
8/10
Excellent
17 Jul 2026
LIN FENG, JAIME
Had a pleasant stay.
Partner
10/10
Exceptional
22 May 2026
Sam
very nice hotel and everything is new. The onsen pool is small but water quality is high and very clean. The room is featured with modern designs and fairly new. Wifi is fast and bed is western style and very comfortale to sleep on. Dinner and breakfast are healthy and good. The service was best in class. Highly recommend this hotel.
Friends_and_family Family
10/10
Exceptional
15 May 2026
Stephanie
Great service, excellent for the price! Will come back again for sure!
10/10
Exceptional
20 Apr 2026
sutthipat
Good
10/10
Exceptional
16 Apr 2026
Johan
Friendly staff, beautiful room, beautiful onsen, and dinner and breakfast was excellent. We stayed with two teenage daughter and jus had an amazing 2 day stay. Also great walks on the area
Family_with_children
10/10
Exceptional
21 Jun 2026
JURI
夕食も朝食も新鮮な素材のお料理で 残さず美味しくいただきました。部屋も清潔で快適でした。スタッフも親切で、気持ちよく過ごせました。ホテルのすぐ前にバス停があり、便利です。乗鞍高原観光センターへも徒歩3分です。
Friends
6/10
Pleasant
01 Jun 2026
美恵子
朝食の時間やお風呂の時間を急遽変更したのですが、快くすぐ対応していただきました✨ありがとうございます。
Friends
8/10
Excellent
24 May 2026
Takenori
温泉も申し分なし、副交感神経が出過ぎてリラックスしすぎてしまいました。
三階だったのでエレベーターが無かったのは少しキツかったですが、料理も美味しかったです。
スタッフさんの対応も優しかったです。
Family_with_children
10/10
Exceptional
18 May 2026
Takahiro
【良い点】
・建物内は改装してあり、部屋含めてとても綺麗です。
・部屋の設備は最低限という感じでしたが、特に大きな不満もなく過ごせました。
・温泉はちょっとぬるめでしたが非常に良い温泉でした。
・食事はセルフでしたが、全般的に美味しい料理でした。
・ロビーとお風呂場の前にウォーターサーバがあるのは良かったです。
・スタッフの方の接客態度は好印象でした。

【もう少しの点】
・エレベーターが無いのは少し残念でしたが、3階建てなのでそこまで大きな荷物でなければ問題ないと思います。
・部屋からの眺望はありませんでした。
Partner
10/10
Exceptional
08 May 2026
Sayge
ホテルは清潔でオシャレで立地も源泉掛け流し温泉も朝夕の食事も良かったですが、何よりもスタッフが最高のホテルです。
チェックイン時に次の日の予定の話なり、雲海を見たいがどこがお勧めか?と問うとフロントスタッフ本人は知らなかったらしく奥にいるスタッフに聞いて色々教えてくれました。ビックリしたのはその後温泉に行くのにフロントを通り掛かるとさっきのスタッフが声を掛けて下さり再度雲海情報を山程教えてくれたのです。チェックインから1時間ほどてしたがその間親身になって色々私のために調べてくれたんです。これってまさにスタッフというよりコンシェルジュてすよね。
次の日の食事の時には「とうでしたか?雲海は?」とまた気にかけて下さり無事に見る事が叶った旨伝えて写真を見せると 自分の事のように喜んでくださいました。
いやあ、本当に楽しかったです。是非リピートしたいホテルです。
Partner
10/10
Exceptional
23 Mar 2026
Yuko
とても、綺麗な客室で、夕飯がとても美味しかったです。コスパが良すぎてまた利用したいと思います。
Family_with_children
10/10
Exceptional
03 Mar 2026
MIYAGAWA
部屋が空いているということでアップグレードしてくださいました。
エレベーターがないので、2階の部屋に変更していただけて、とても助かりました。
お風呂の泉質もよく、短い時間の滞在でしたが、とても良い時間を過ごすことができました。
Family

Location & surroundings

Komakusa Hotel
4293 2 Azumi, Japan, Japan

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