Name: Hotel Mystays Premier Kanazawa
Address: Hirooka, Kanazawa-shi, 2-13-5, Ishikawa, 920-0031, JP

10/10

Exceptional

01 Aug 2026

Margaret

Room very clean, room very spacious. Hotel nice and modern, staff were excellent. Slippers and pajamas were provided as well as toiletries. We did not book breakfast but they provided a kettle and fridge in a lovely area in the room. In the lobby were tea, coffee, sugar etc that you could take at anytime. There is multiple shops and eateries within walking distance. I would definitely stay again

Friends

8/10

Excellent

17 Jul 2026

Saviya

Rooms were clean and as expected. Gym was a bit lacking and the quality of the food at the buffet wasn't that great.

10/10

Exceptional

19 Jun 2026

Kevin

Great hotel for our young family. Staff were very helpful. Assisted with forwarding our luggage to the next city. 7/11 was immediately next door to the building which was handy.

Family_with_children

10/10

Exceptional

15 Jun 2026

James Hiu Ching

Clean and spacious room, 5 to 7 minutes walk to station

Family_with_children

6/10

Pleasant

14 Jun 2026

Jeff

Handy centralised position to station.

Partner

10/10

Exceptional

07 Jun 2026

Adam

Very nice rooms and extremely clean

10/10

Exceptional

18 May 2026

Meichen

A great place to stay. The room is spacious.

Family

10/10

Exceptional

15 May 2026

Daniel

Very easy and quick to check in and check out

Partner

10/10

Exceptional

06 May 2026

Ricardo

Great hotel

Partner

6/10

Pleasant

16 Apr 2026

Rong

The staff spoke very limited English. The people who worked in bus (drivers) and restaurants of this city is so impolite and rude.

Family

10/10

Exceptional

31 Mar 2026

Brett

Short mostly undercover walk from train station with luggage; Lovely helpful staff; Spacious room with seating; Good breakfast options.

Partner

10/10

Exceptional

24 Mar 2026

Robert

Great hotel

Partner

10/10

Exceptional

23 Mar 2026

Martha

Good location

Partner

10/10

Exceptional

15 Mar 2026

AIGUL

Very nice hotel, great location

Partner

10/10

Exceptional

13 Mar 2026

Naoko

Great location , kind staff , large clean room , smooth check in and out .
For breakfast good variety of Japanese food but for western style food there were just few dishes . Great bread and nice orange jello made it up for it 😉 I will come back again !!

Self

10/10

Exceptional

14 Feb 2026

Wayne

Friendly staffs. Check in was strict to the timing though. 7-11 right beside the hotel. Water was milky though and staff said OK to drink. Not too sure about it so just buy water from 7-11 to play safe

Leisure Family_with_children

10/10

Exceptional

05 Feb 2026

Garrett

The front staff really help give a professional and beautiful image to the hotel. I always feel that I'm uplifted in the course of my interactions with them.

Just as a note about the amenities, the body wash used here doesn't seem to have a very strong antibacterial effect, so I would recommend for someone to bring their own if they're going to be here for a long period. The same thing applies for shampoo and conditioner.

Business_and_leisure Self

10/10

Exceptional

03 Feb 2026

Garrett

Their morning breakfast at the Nami no Hana restaurant includes a good variety of healthy options and really hits the spot. It would be great if they had vegetable juice that Japanese brands like Kagome make in addition to what they have, though. The salad is a little heavy on cabbage and somewhat lacking on the healthier greens like spinach and red lettuce.

Business_and_leisure Self

6/10

Pleasant

27 Jan 2026

Garrett

外の階段は一般人でも使えるようにされれば、エレベーター待っている時の混雑を大分減らせますし、ありがたく思います。

Self

10/10

Exceptional

21 Jan 2026

Kate

Great room, nice staff

Leisure Family

10/10

Exceptional

20 Jan 2026

Nina

Excellent staff and beautiful huge rooms. Had a great time in this hotel.

Leisure Family_with_children

4/10

Poor

16 Jan 2026

Garrett

It would be great if they would give people access to the outside stairs rather than people take the elevators up and down. This type of thing is important for people who want to exercise. They also tend to have the heat on very high during the winter months just outside the elevators, and this makes the experience quite uncomfortable.

Self

10/10

Exceptional

07 Dec 2025

Raymond

On the other side of Kanazawa Station, if provides a much quieter vibe but also being very close to the station. Because of its proximity to the station you have access to all you really need.

Leisure Self

10/10

Exceptional

06 Dec 2025

David

Spacious rooms and everything is also ok.

8/10

Excellent

27 Nov 2025

Douglas

Nice and clean hotel, with good location and easy access to Shinjuku station.

10/10

Exceptional

12 Nov 2025

Rahi

Yes everything was great!

Leisure Friends

6/10

Pleasant

31 Oct 2025

Chi Wai

Yes

10/10

Exceptional

26 Oct 2025

Elizabeth

This hotel was very conveniently located near the train station and met our needs very well.

Friends_and_family Friends

10/10

Exceptional

24 Oct 2025

Kirby

Staff was wonderful! Rooms were very comfortable and car parking was nice

6/10

Pleasant

19 Oct 2025

Luciano

They have a problema with the wifi. Even changing the room supposedly to be closer to the wifi router it didn’t work. I had to used my data package to work. Not nice.
I booked this hotel also because they have a gym. But very disappointed. Treadmills and bicycles out of order. And the heaviest weight was 5kg.
Anyway, they have to improve.

Business Self

10/10

Exceptional

06 Oct 2025

Paul

Large room. Must gave had an upgrade. Professional staff. 5 minute walk from the bus/train station. 7/11 store next door. Would definately stay again. Did not eat breakfast here..

10/10

Exceptional

02 Oct 2025

JAVIER

Super excelente hotel, centrado, cerca del Jardin Kenroku-en y castillo de Kanazawa, a minutos de la estacion de tren.. 10/10 recomendado ⭐️⭐️⭐️⭐️⭐️⭐️

Leisure Family

10/10

Exceptional

01 Oct 2025

jacky

The hotel is several minutes away from the station. A subway with an elevator connects the station to the junction close to the hotel. It is an easy walk even for me, who has big luggage and travels with my parents in their 70s. The main advantage is avoiding using buses to get to the hotel. However, no matter where you visit, you need to get back to the station to take a bus. It takes slightly more time, but is acceptable for me.

Leisure Family

10/10

Exceptional

16 Sep 2025

Takuya

Near station very convenient, 7/11 downstairs, staffs are super warm and helpful, the only concern is the kettle, really old, strongly recommend to change it as it's not useful and a bit dangerous.
BTW you can find decaf drip coffee in the hotel with free charge, that's a big bonus for me.

10/10

Exceptional

27 Jul 2025

Jonathan

Friendly staff, big rooms, and a 5-minute walk from the station. Convenient mart right next door.

Leisure Family

8/10

Excellent

21 Apr 2025

Kam Cheong

No complimentary parking

10/10

Exceptional

03 Apr 2025

Sarah

CPkeasant,comfortable, modern hotel at a goodprice

Comfortable, clean, convenient hotel close to the train/bus station. Nice beds, good amenities, friendly staff. And GREAT generous breakfast, which filled us up with healthy, varied food for the morning, with western, japanese and chinese food options. Also there's a 7/11 right outside the front door for dining in on occasion.

Friends_and_family Friends

10/10

Exceptional

11 Jan 2025

Xiaoyun

It’s a few minutes walk from the train station. We’re able to leave the luggage there before check in. The room was clean and quiet at night. The bathroom was well stocked with necessities

Leisure Family

10/10

Exceptional

19 Nov 2024

Jarrod

Very nice

Leisure Family_with_children

10/10

Exceptional

25 Oct 2024

Peter

The hotel location is so good with only 5 minutes to the train station. Good facilities in the hotel. So many good stores within the station and close by. So many good attractions within 30 to 40 minute walk or buses from station. We were happy we decided to go to Kanazawa and stay at the hotel.

Partner

10/10

Exceptional

25 Oct 2024

Karen

Nice hotel. Great value.

Leisure Friends

8/10

Excellent

24 Oct 2024

Matthew

Have to walk to the other side of the station to get to the real city, but other than that, everything here was great.

Leisure Friends

10/10

Exceptional

23 Oct 2024

Choon Chwee

Clean and friendly staffs

Leisure Family

10/10

Exceptional

07 Oct 2024

Rita

Nice hotel, good service and spacious room.

Leisure

10/10

Exceptional

07 Oct 2024

Jeremy

Great place to stay. Short walk from Kanazawa station. Can't wait to come back.

Leisure Family

10/10

Exceptional

21 Sep 2024

Jacqueline

Super easy location. Central, convenient and friendly.

Leisure Family_with_children

8/10

Excellent

27 Aug 2024

Martin

Room was larger than most. About a ten minute walk from the train station. 7-11 next door, breakfast good but too crowded.

Leisure Self

10/10

Exceptional

09 Aug 2024

Deveon

Good area

Business Self

4/10

Poor

04 Aug 2024

Brent

No bottled water in the room. One elevator was not operating resulting in long waiting time to go up an down from room. Internet was incredibly slow.

Business Self

4/10

Poor

04 Jul 2024

Wayne

We got a non-smoking room. Needless to say, it had a very strong smell of smoke. It made it hard to enjoy the stay and sleep through the smell. If you’re sensitive to smoke or have kids, don’t come here.

10/10

Exceptional

04 Jul 2024

chan

Love this hotel a lot in terms of easy access fm Kanazawa station.
Love especially the neck/spine protect pillow which you can actually buy fm the hotel! 😝

Leisure Family

8/10

Excellent

04 Jul 2024

chan

As expected fm website info. A little far fm station but still ok. Clean n quiet. Thank you vessel inn I had a good night sleep.

Family

8/10

Excellent

20 Jun 2024

Gregory

Nice, clean hotel. However, very outside of the normal neighbourhood - no restaurants nearby. If visiting Kanzawa for sightseeing, do not stay here. Stay at a place on the east side of the station.

Friends_and_family Family

10/10

Exceptional

16 Jun 2024

Winson

Excellent accomodation

This hotel is wonderful and convenient just right across street of the main train station with easy access. I was amazed of how beautiful this property is. Rooms are very clean, comfortable and nice. Staff was attentive and welcoming. They allowed storage of luggage while we already check out to explore furthermore of the city. Location was a short walk from train station and buses. 5 minute walk. Definitely will return in the future.

Friends_and_family Family

10/10

Exceptional

05 May 2024

Fanni

Very nice staff, spacious and clean room!

Leisure Partner

6/10

Pleasant

16 Nov 2023

Timothy

Don’t let the name “Premier” mislead you. There is nothing premier about it except for the size of the room. We purposely picked a larger room but the bathroom is very tight, so tight that they could not put a hairdryer in there. There were only Japanese channels on the TV. The bed and pillows were very hard and made our backs ached from sleeping on them.

Leisure Partner

10/10

Exceptional

15 Nov 2023

vanessa

This property was excellent and room very spacious - the staff were excellent - it was much closer to the station than i expected and the station was a great place to find restaurants if you did not want to walk far

Leisure Family

10/10

Exceptional

27 Oct 2023

Ming Nin

The hotel is very close to the train station. The train station is massive and architecturally magnificent. The room is very good and comparable in size with NA hotel room.

Leisure Family

10/10

Exceptional

12 Sep 2023

Philo

The staff were friendly and accommodating, and room was large and quite comfortable. It meet all our needs.

Leisure Partner

4/10

Poor

10 Aug 2023

kaoru

Very disappointing stay

東京のMystays Premierには毎年宿泊しているので、安定安心感があって予約した。入室後広すぎる部屋に驚き好印象であったが、浴室に入り真逆に！トイレは尿の匂いでくさく、浴槽内には長い髪の毛がべったりついていた上に、皮脂汚れが残っていて非常に気分が悪くなった。気持ちが悪いので浴槽にお湯を張ってお湯に浸かることができなかったことも残念だった。ここまで掃除が行き届いていないホテルは初めてだった。１週間旅行ラストナイトが台無しになった。

Partner

10/10

Exceptional

06 Jul 2023

Viktoria

Great location 5 minute walk to Kanazawa station. Room was very spacious, neat and clean. great breakfast in the package as well.

Leisure Self

8/10

Excellent

11 Jun 2023

Susan

Loved the large American sized room. Property was clean, modern, located in a beautiful area and near a train station.

Leisure Family

10/10

Exceptional

31 May 2023

Laura

The library on site was a very nice reading/relaxation room. We enjoyed the restaurant for both breakfast and dinner. Really liked that both sides of the bed had outlets (a rarity in our experience in Japan!) and the convenience to the train station and bus stops was ideal.

8/10

Excellent

30 May 2023

Anne T.

Very modern centrally located hotel. Staff was helpful. When we arrived later than we should have for breakfast the kitchen staff slightly bent the closing time to accommodate us to our great appreciation. Generous sized room. Very clean. Nice stay.

8/10

Excellent

20 May 2023

Peter

Stayed four nights at the Mystays Premier to explore Kanazawa / Ishikawa-ken / Shirakawa-ko. The hotel itself is about 300-400 meters from Kanazawa Station (west exit, easy walk); the bus from Komatsu Airport (1,300 yen) arrives in front of the station. Quick, easy check in at 3:00 p.m. Spacious room. I had a rental car for a couple of days, and I was able to park it (1,500 yen per night) in the hotel's garage (enter on the back side of the buidling). I didn't use the hotel's restaurant, so I cannot comment on breakfast / lunch / dinner. There are plenty of good restaurants at the station, and there is a 7-Eleven right next to the hotel entrance. As other reviewers have pointed out, the hotel cleaning staff could do a better job of cleaning (vacuuming?) as I found several long, black hairs in the bathroom / on the carpet. Overall, I had no problems.

Leisure Self

10/10

Exceptional

23 Apr 2023

bin

Great new hotel near the train station

Leisure Friends

10/10

Exceptional

17 Apr 2023

Thanh

The room and facility is very clen.
Room size is large with japan standard. Location is close to either bus or train station in 8-10 min walk.

Leisure Self

6/10

Pleasant

12 Apr 2023

William

Nice location, nice size, reasonably priced. Could be cleaner.

Leisure Partner

10/10

Exceptional

12 Feb 2023

Terence

Location is near Kanazawa Station. Staffs were friendly and helpful. Room is clean and is with sufficient facilities.

Leisure Family

8/10

Excellent

28 Jan 2023

Billy

staff is nice

Leisure Family_with_children

6/10

Pleasant

04 Jan 2023

Khaliun

H

Family_with_children

10/10

Exceptional

24 Dec 2022

sugiri

Condition is good. But there is limited dining options

Leisure Family_with_children

10/10

Exceptional

04 Dec 2022

Cindy

Nice location, good service.

8/10

Excellent

01 Apr 2022

Aaron Patric

No parking!

Spacious and clean room with friendly staff. Had to pay for parking off site which was disappointing. There was no warning about that when making the reservation. This made for a negative initial feeling. And no tissues in the room!

As long as you are willing to pay extra for parking and bring your own tissues, you’ll enjoy your stay.

Friends_and_family Family

8/10

Excellent

21 Mar 2021

Verified traveler

Very clean&comfortable

Friends_and_family Friends

10/10

Exceptional

20 Jul 2020

Anne

Lovely hotel

We stayed here for 3 nights to just enjoy the historic city of Kanazawa. Our room had two large, comfortable twin beds, big screen TV, great amenities for a Japanese hotel (mini-refrigerator, tea kettle, decent size bath tub), and two lounge chairs in a room and extra room to spread out a couple suitcases. There is paid parking attached to the hotel that needs reservations, staff were all friendly. A few minute walk to Kanazawa station that has access to all the buses to all the sites, some you can walk to or ride a bicycle. Lovely town. Quiet. Breakfast was plentiful.

Partner

10/10

Exceptional

19 Jul 2020

Adrian

Excellent place, great location, and wonderful price.

4/10

Poor

29 Mar 2020

Verified traveler

Check-in staff weren't particularly attentive or helpful - there was a lot of information arranged on the counter about closure of facilities due to the coronavirus, but the staff didn't explain any of these or offer anything other than 'here's your key'.
I'm also not used to not being acknowledged by staff in Japanese hotels when exiting or entering the property - not that this is a big issue, but to me it points to a lack of attention to detail. Only a couple of staff ever greeted me.
The room itself had seen better days - there were quite a lot of marks on the walls, although the cleaning stuff were excellent and very friendly.
So not an awful place to stay but very meh - it gave me the impression that it thinks it's one of the hottest hotels in town but it really isn't.

Business_and_leisure Friends

10/10

Exceptional

29 Mar 2020

Verified traveler

It was a first rate hotel experience

Friends_and_family Family

8/10

Excellent

19 Feb 2020

Verified traveler

Excellent room rate. Room was spacious with modern design and comfortable beds. Easy parking (1100 yen per night with in/our privileges) and need prior reservation. High recommended.

Partner

8/10

Excellent

09 Feb 2020

Verified traveler

Can walk within 8 mins to Kanazawa stn, very new hotel, provides a comprehensive range of toiletries, clean room & comfortable 4 single beds, space big enough to put 3 nos of 26\" luggages, heater warm enough, nearby have a popular ramen noodle shop大'

8/10

Excellent

07 Feb 2020

Wooi Keong

nice hotel and location

The room we stay is very comfortable and big, surprising the price not too expensive and near to train station.

Friends_and_family Family

8/10

Excellent

07 Feb 2020

Traveller

Hugh and comfortable hotel rooms. Located in a quiet location. But we had a lot of luggages with us and it takes about 10-15 mins to walk to the hotel from the train station with luggages. So if you don't have a lot of luggages with you, this may be a good choice. Very strict 3pm check-in time. There is also a 7-11 next to it which is convenient if you need to grab some snacks or drinks before getting back to the hotel.

Leisure Friends

6/10

Pleasant

03 Feb 2020

Verified traveler

The bed quilt cover was not really clean. The front desk staff was nice upon check in but no smile upon taking our storage luggages.

Leisure Partner

10/10

Exceptional

01 Feb 2020

Yi-Chou

Great hotel experience

Good breakfast inHotel MYSTAYS premier Kanazawa, Good room space and environment.I was happy to choose it when I stay in Kanazawa.

Self

10/10

Exceptional

16 Jan 2020

YQ

The hotel is clean and comfortable, staffs are friendly.

Leisure Friends

10/10

Exceptional

08 Jan 2020

Sarah

Very impressed

We were so impressed with this hotel. It was supposed to be just a basic stay for a couple of days mid honeymoon, but it was the biggest room we've had in Japan! Such great value for money. We were driving and able to park in the car park for a reasonable price (it is round the back of the building block but enters on foot into the reception.) We were very grateful for all the hotel amenities, everything you could need including free laundry facilities! Very convenient location too. The room had PJs, slippers, toiletries etc. and was spotless.

Partner

8/10

Excellent

06 Jan 2020

Dennis

Located near the train station and shopping centre. Rooms are reasonably spacious. Well maintained garage. Unfortunately, all dryers in the laundry room were malfunctioning. The dryer can never reach the designed temperature when the hatch cover is broken. I happened to have wasted hours waiting for my clothes to dry. Management didn't seem to understand the root of the problem.

Leisure Family

8/10

Excellent

05 Jan 2020

Dan

Good location. Breakfast is very crowded. Self service laundry is a bit of nightmare during the holidays.

Leisure Partner

10/10

Exceptional

01 Jan 2020

CHENG

The room is super spacious! i was surprised when i get into the room! i am very happy with my stay there! I would highly recommend this hotel!

Friends_and_family Family

8/10

Excellent

31 Dec 2019

Verified traveler

We booked this place For 2 adults and 2 children (4 & 3) with breakfast. However when we got to the hotel we were told we had to pay extra for the breakfast for our 4 year old as this was not included in the room fee despite clearly booking accommodation with breakfast for 4. ASO we had to pay city tax on arrival despite the Expedia cost saying it included all fees and charges. Overall we feel quite misled by Expedia

Leisure Family

8/10

Excellent

27 Dec 2019

Verified traveler

Huge room, very comfortable, close to Kanazawa station. Excellent value.

Leisure Friends

10/10

Exceptional

22 Dec 2019

Tzu-Ying

good location, big room, and friendly staff

Partner

8/10

Excellent

21 Dec 2019

Ying Liang Freddie

Comfy stay

Quiet with nice hot bath. 5 min walk to station

Friends_and_family Family

10/10

Exceptional

24 Nov 2019

Catherine

Top notch

Absolutely brilliant hotel, value for money and the biggest room for the least bucks in all 5 hotels on my Japan visit

Partner

10/10

Exceptional

23 Nov 2019

Verified traveler

It was both the nicest hotel I have stayed in
here in Japan for the last two years, and it
was also the best priced!

Wonderful location. Nice room.
KIng size bed.

Friends_and_family Family

10/10

Exceptional

08 Nov 2019

Verified traveler

I liked the big rooms and comfortable beds. Easy walking distance from the Kanazawa Station.
The hotel need to upgrade their clothes dryers. Rather charge us so we get efficient dryers. It took ages because there was no heat in them.

Leisure Partner

6/10

Pleasant

07 Nov 2019

rdbmct

Check in was difficult- we got there at 2:15pm and was told that check in is 3pm though there are rooms available but we can not check
In. So we have to store our bag and come back 😨
Staffs have very limited knowledge about their own city...
There is no instant coffee package in the room, only tea- most hotels in Japan now has both unless it was 20 years ago. They should add coffee packages for the room and I am sure it does not cost much at all.

Leisure Family

8/10

Excellent

04 Nov 2019

Nel

Clean. Well organized rooms amenities adequate. Would return

Business_and_leisure Family

10/10

Exceptional

03 Nov 2019

anonymous

New hotel - clean & tidy. Staff are friendly and helpful. Car park is well arranged. Convenient location. In conclusion, value for money and highly recommended!

Leisure Family