Laguna

2/10

Poor

05 Jun 2026

Mike

The hotels location is about the only thing it has going for it. The price you have to pay to be in a construction zone is more than it is worth the staff minus the valet staff was something you would expect from a motel 6 and charged the price of staying at a ritz Carlton which I would choose if rather than be placed from one inadiquite room to another. The rooms are crammed together and the size was that of a closet. Anyone thinking of this Marriott should consider otherwise and I’m extremely dissatisfied with the overall experience. I hope that they will get their act together as I enjoy most every Marriott stay I have had.

Pet

4/10

Poor

03 Jun 2026

Stephen Todd

Very nice facility however it is undergoing construction a fact that we weren’t made aware of until well after the booking. They also charge a resort fee (why not include it in the price of the room?) which were not made aware of until check out. We also had to pay extra for maid service ( again we were not made aware until check out) and parking. Where in the hell am I going to park? The parking garage was full so most everyone staying there, drove there. It’s not the kind of place you walk to or take the bus to. The advertised room rate is not what you pay.

Partner

2/10

Poor

01 Jun 2026

Shahin

Half the resort was closed for construction. No mention of this when I booked the resort. This was my 3rd time and I’m very disappointed. I only came back from the good experience. This is unacceptable!

Family_with_children

10/10

Exceptional

27 May 2026

Donna

Friendly and very helpful staff. Well maintained. Would have like an additional restaurant choice and a pool area that wasn't geared to families.

Friends

10/10

Exceptional

27 May 2026

Nicolas

Great room, very quiet, staff friendly. Parking should be free for hotel guests.

10/10

Exceptional

23 May 2026

Shane

Staff friendly and very helpful. Sonia was exceptional. We had a bit of a problem (my fault) but Sonia was very understanding and offered to help resolve. Thankfully I managed to sort it out.

Partner

4/10

Poor

19 May 2026

Jae

We were very disappointed that ongoing construction on the property significantly impacted our experience. The hotel property also did not look like the photos advertised online due to the construction. We have stayed at this property before, and this visit was nothing like our previous experience due to the construction.

Customers should be informed about any major construction at the time of booking, especially when they are paying full price for the room and the resort fee. We also booked a resort-view balcony room, but there were fences outside our balcony.

I can provide photos if needed.

10/10

Exceptional

15 May 2026

Brigitte

Watch out because this hotel is under renovation so lots of construction going on which we didn’t know at the time of booking. We had a fabulous breakfast at the hotel restaurant, Jose the restaurant server was very attentive and accommodating. All staff members were very gracious under the circumstances of the hotel’s renovation.

Business Partner

8/10

Excellent

13 May 2026

Johann

I always wanted to stay at this hotel. The problem was it was always $65p a night. I saw was $300 on Expedia so i got it. Problem was when I arrived half of the property is under construction. The parking was expensive and the property was all ripped up. It was ok but not what I was expecting.

8/10

Excellent

05 May 2026

Tim

Loved the staff very friendly helpful parking expensive but the valet service was awesome very helpful

Family_with_children

6/10

Pleasant

03 May 2026

Marisa

We didn’t have a great stay here for the $457 one night price. Old, outdated and notably in the midst of a major renovation. Our room did not have a working TV, phone, or AC. We asked for help from Lu immediately upon check in and had to follow up twice to have any help or resolve. A lot of the property grounds are blocked off, and it wasn’t very convenient to walk around the property in spite of the gorgeous surroundings. For the price, I wouldn’t return.

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

Mark

N/A

Family_with_children

6/10

Pleasant

30 Apr 2026

Jacqueline

I paid extra to have a view and the hotel is under construction. It was horrible. Everywhere you see outside the hotel had construction going on. If I would have known that, I wouldn’t have stayed there. The price was too high for that. I was very disappointed because I was celebrating my anniversary.

Partner

2/10

Poor

26 Apr 2026

Gerry

There is major construction at this hotel. I was advised the only way to avoid some of the noise was to pay for an upgraded room on the other side of the hotel. Once there it was where they parked the construction equipment and once that started was far from quiet!

Partner

10/10

Exceptional

21 Apr 2026

Melissa

Great & friendly staff! Beautiful views and property even with construction happening….
However, room rates should be discounted during renovation on site.
The property is beautiful and it’s a prime location for ocean views! Great staff and knowledgeable about area.

Family

6/10

Pleasant

15 Apr 2026

daoud

The location is amazing but there was huge construction and I am not sure why we have to pay resort fees since there is no resort amenities

with construction going on You have to pay for parking your car

2/10

Poor

13 Apr 2026

Luanne

Property was a mess. No one informed us that it was under construction and nothing worked, including phones in room. Restaurant buffet was mostly canned items and poor selection of items.
However, the valets were awesome

Family_with_children

6/10

Pleasant

06 Apr 2026

Cecilia

We had a room on the 4th floor and it felt like an attic room. It was dark and had 3 high windows. No view and a little claustrophobic. The room was clean but the a/c didn’t work properly. It was very loud and didn’t stay cool. It would be very warm in the middle of the night. We are Marriot customers and were disappointed in this stay. Especially for the cost and all the construction going on.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Timothy

Excellent staff

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Roy

Room was not cleaned for the last night of our stay. Had to pack our belongings and move to another room.

Partner

8/10

Excellent

28 Mar 2026

David

Nice place. Too cold to feel like a real resort. If you don't seek the resort vibe, it's great.

Family

6/10

Pleasant

22 Mar 2026

Berna

Ok

Family

4/10

Poor

20 Mar 2026

Kenneth

UNDER CONSTRUCTION. NO POOL. NO HOT WATER. BROWN COLD WATER! Bad Wi-Fi. This place was a disaster. Not only did the water not work on one day but when it came back on it was so brown it caused the white towels to turn brown. And they didn’t even provide bottled water in the empty fridge. Our balcony view was of a construction site! with construction noise all throughout the day. The Wi-Fi went in and out. Total waste!

10/10

Exceptional

19 Mar 2026

susan

Everything was great We have stayed here a few times and always a great stay.

Family

6/10

Pleasant

16 Mar 2026

Alan

The hotel should advise guests before their stay that there is a big remodel project going on.

Family

8/10

Excellent

16 Mar 2026

Kenneth

Yes

4/10

Poor

12 Mar 2026

elizabeth

Beware before you go - Marriott did not disclose construction- main pool is closed , we were put in a room facing garage, and bulldozer obstruct view of ocean- it was so disappointing

Family

10/10

Exceptional

10 Mar 2026

Alexander

Yes and hotel was amazing

2/10

Poor

02 Mar 2026

Jim

We were notified at check in construction was taking place directly below our room and the water was being shut off from !0:00 to 5:00. Not good

8/10

Excellent

18 Feb 2026

Bruce

valet staff was very efficient

Friends_and_family Family

6/10

Pleasant

16 Feb 2026

Kathleen

We could hear the people in the room next to us arguing and taking showers. They add a 20% service fee to everything even if you get the coffee from the barista in the lobby at the counter. The food was terrible and room service took 2 hours. They comped that meal but still... finally, our room was not cleaned until 4pm. We came back from activities at 3 and it was not cleaned. We had to call down for service.

2/10

Poor

10 Feb 2026

Arash

Their \"ocean view\" rooms have no view of the ocean at all as they are completely blocked by tall trees. In the evenings and until dawn seals resting on the nearby docks bark loudly interrupting sleep. The hotel is also now undergoing massive renovations with dust and debris everywhere. People with asthma will have difficulties breathing. Even people with no asthma will be coughing heavily due to dust everywhere. None of this is advertised on their website nor Expedia. They should honestly disclose all of this before charging $500 per night. DO NOT STAY HERE.

Business_and_leisure Self

6/10

Pleasant

06 Feb 2026

Marcus

We booked an “ocean view” room with what I believed was a balcony as pictured on your website. When we got there we were told that no balcony rooms were available (even though your website currently showed “5 rooms available”. We were at first given a room with a partial ocean view, but mostly a view of the city. We complained, and the front desk young woman actually walked us to 2 other rooms with an ocean view (but no balcony). She was very polite and helpful but she obviously had limited options available. We had to settle for another room without a balcony. The hotel staff were friendly and polite but there is obviously a disconnect between Expedia and the hotel.

10/10

Exceptional

31 Jan 2026

Tamara

The staff was exceptional at this property. I would love to return!

Leisure Friends

4/10

Poor

26 Jan 2026

Daniel

The hotel was nice, but not worth the cost. Save your money and use it for a more elegant hotel.

10/10

Exceptional

24 Jan 2026

Gary

everything was wonderful

8/10

Excellent

07 Jan 2026

Michael

Very courteous and attentive staff. Enjoyed riding the bikes that were available as well as playing pickle ball on-site.
The grounds are beautiful - however - be aware that there are major renovations going on, so your “ocean view” may include looking over the construction zone. Ours was - but we requested a room change, and the front desk staff graciously accommodated our request. Overall, a great stay in a great coastal community.

Leisure Partner

10/10

Exceptional

03 Jan 2026

Mike

Perfect

10/10

Exceptional

01 Jan 2026

Jerri

yes

8/10

Excellent

30 Dec 2025

Paul

There was construction on site. I felt the $532/night parking plus the $35 resort fee were excessive but it is a nice resort in a beautiful part of South Orange County.

Leisure Family

10/10

Exceptional

29 Dec 2025

Glenah

Clean, well maintained and staff were courteous and helpful.

Partner

8/10

Excellent

26 Dec 2025

Paul

Construction ongoing

8/10

Excellent

24 Dec 2025

mary

The receptionist was not honest

Leisure Partner

10/10

Exceptional

24 Dec 2025

Lareina

Great staff. Wish the bathroom had little cotton rounds and cotton swabs. Would also have loved bar soap.

10/10

Exceptional

09 Dec 2025

bret

great place

10/10

Exceptional

01 Dec 2025

susan

Just the whole staff Very helpful and made everything just easier

Leisure Family

10/10

Exceptional

01 Dec 2025

Andrew

Amazing staff. Great food and amenities.

Leisure Family

10/10

Exceptional

29 Nov 2025

julyne

We loved our stay at the Laguna Cliffs Marriott Hotel. It’s very clean, beautiful view of the ocean, easy access to anything that you needed. Everyone was super helpful polite and we will definitely stay there again.

Leisure Family

10/10

Exceptional

29 Nov 2025

Chelsea

Courteous staff, spotless room, gorgeous views.

Leisure Self

2/10

Poor

04 Nov 2025

Todd

Didn’t sleep more than 2 hours due to loud music, shouting people in their rooms and in the hallways. Advertised as having “soundproof” rooms. That couldn’t be further from the truth. Turned our anniversary weekend into a very unpleasant stay.

8/10

Excellent

15 Oct 2025

Madison

Decent hotel for an event with great views. The location is a bit inconvenient if you don’t have a car, there’s plenty of restaurants within walking distance but the property is entirely fenced in except for the main entrance meaning you have to circle the entire property to be able to leave from the other side where the nicer part of town is. Rooms were clean and spacious but not soundproofed, easy to hear your neighbors especially in the bathrooms.

4/10

Poor

13 Oct 2025

Brian

What a poorly run resort. The staff were seemed to have better things to do than provide basic service. The pool areas were totally unsupervised - young kids swimming underwater in the hot tubs. Night club music blasted all day and several parties that went way too long into the night. So much for some R&R.

Leisure Family

8/10

Excellent

11 Oct 2025

Marjaneh

Nice view

10/10

Exceptional

05 Oct 2025

David

It’s a good deal for the price.

Leisure Family

10/10

Exceptional

29 Sep 2025

Nicole

Lu was absolutely wonderful at check-in; she went out of her way to ensure I could get in a room several hours before the standard check-in time so that I could get settled and go enjoy a festival near the property. I just appreciated it so much and want to give her a shout-out!

6/10

Pleasant

25 Sep 2025

Vikash

There were no bath tubs

Business Family_with_children

10/10

Exceptional

22 Sep 2025

Larry

This hotel

Partner

10/10

Exceptional

21 Sep 2025

Andrea

It's beautiful

Leisure Friends

6/10

Pleasant

12 Sep 2025

kamran

Very clean with great view and great staff

Very noisy and experienced sleepless nights

Leisure Family

6/10

Pleasant

06 Sep 2025

Aws

The hallways are very hot

Leisure Family

10/10

Exceptional

06 Sep 2025

Nancy

Beautiful surroundings and clean well equipped rooms. Friendly and helpful staff

Leisure Family_with_children

10/10

Exceptional

05 Sep 2025

Larry

Very nice place to stay.

Leisure Family

4/10

Poor

01 Sep 2025

Lynnell

Bad Experience Poor Service

Great greeting upon arrival but horrible from there. From rude disrespectful hostess, to not cleaning room after asking twice for it to be done. Poor service once sat at restaurant. Called for valet to bring car up because we had electric rental that they charge you $35 extra per day. Have to valet electric cars. Told we wouldn’t be charged for having to wait twice more than 20 minutes even after calling valet from room only to be charged on departure and no manager on duty in early morning to handle. Sent email expressing poor experience and no reply yet. Beautiful place but very very disappointed

Partner

6/10

Pleasant

22 Aug 2025

Melissa

Love the hotel and love all the employees who are helpful and friendly but we did not get the room we reserved (we were supposed to get a balcony and we were on the ground floor) and our room was not great. It was next to some sort of utility/storage area where we hear the comings and goings of employees regularly. Other than that, love the hotel

Partner

10/10

Exceptional

18 Aug 2025

Sylvia

Beautiful views everywhere

10/10

Exceptional

14 Aug 2025

Peter

Nice stay. Friendly and helpful staff

Leisure Family_with_children

10/10

Exceptional

12 Aug 2025

Alvaro

Beautiful place. Expensive parking plus facility charges add to room charge is a little too much

Leisure Family

10/10

Exceptional

28 Jul 2025

Karen

Awesome stay! Very safe and accessible to everything. My grandkids loved it . Our room was amazing ! 2024. I would request that again. Parking and food prices very high.

Leisure Family

6/10

Pleasant

27 Jul 2025

Veronica

The hotel itself was nice, gorgeous views, but the extra charge of $52 to self parking plus resort fees and other random fees at check out amounted to an extra $100. My room on the first floor had a little patio that anyone could access from outside. The screen door didn’t close properly or lock and the sliding glass door had a broken handle which you had to slam to get it to lock. I felt unsafe. There were no other rooms available to move to. Check in isn’t guaranteed until 4 which was really late. I expected more for the amount I paid. I will try to avoid Marriott’s in the future.

Leisure Family

10/10

Exceptional

26 Jul 2025

Claire

Great hotel, excellent location. Food options limited but close to marina restaurants.

Leisure Family

10/10

Exceptional

23 Jul 2025

Douglas

Very nice room. Bed extremely comfortable
Room service quick and food was very good

10/10

Exceptional

22 Jul 2025

Nick

Good job.

Leisure Family

8/10

Excellent

14 Jul 2025

Vijeta

Good experience

Leisure Family

8/10

Excellent

09 Jul 2025

Natalie

We like the property overall
Clean , the restaurants were very well decorated, the food can be better but it was ok
We will definitely go back

Leisure Family_with_children

10/10

Exceptional

04 Jul 2025

William

We had a great few days at Laguna Cliffs. I enjoyed the pool and hot tub where drink service was provided. Many hotels in Laguna Beach don't have very nice pools. Just sayin'. We loved the view of the ocean and the marina.

Leisure Family

8/10

Excellent

04 Jul 2025

Melissa

Love the hotel, but was disappointed with the room as the bed was uncomfortable. We’ve stayed there a few times and have always loved the room so was a bit disappointed. Other than that absolutely loved the service, the people, the friendliness, the beauty, everything else was wonderful.

Partner

10/10

Exceptional

01 Jul 2025

Craig

The staff her is always the best. Great property, close to ocean, very clean.

Leisure Partner

6/10

Pleasant

27 Jun 2025

Christina

Hotel was beautiful, staff was great but we spent $285 at the Lanterns Egde, the food was not worth the price. You’re paying for the view. My husband got a $60-70 steak and when it was brought to the table they had pre cut it. Coming from Texas you do not cut a steak. All the juices had come out the the steak was dry.

Leisure

10/10

Exceptional

14 Jun 2025

Frank

Great property with Amazing views. The staff was very good. We borrowed bikes from the Hotel, which saved us from renting them from a local shop. Family friendly. The Gym was well equipped and there are free filtered water machines all over the property.

Leisure Family

2/10

Poor

05 Jun 2025

Rafael

Terrible service

Friends_and_family Family

10/10

Exceptional

30 May 2025

Jeton

Great

10/10

Exceptional

18 May 2025

Kendra

Beautiful and staff is amazing!

Leisure Partner

10/10

Exceptional

12 May 2025

Shika

My entire stay was great

10/10

Exceptional

06 May 2025

taline

A+++++++++++++

Leisure Partner

10/10

Exceptional

30 Apr 2025

Rawa

Loved the location and the area. Dining is not that great. No gluten free items at all, servers don’t know anything about allergies, and you have to pay extra for coffee.

Leisure Family

4/10

Poor

18 Apr 2025

Robert

Meh

Given the spectacular location, you would expect this to be an exceptional hotel. That it is not. While the property has a lot of amenities, everything is just Ok.

Friends_and_family Family

10/10

Exceptional

15 Apr 2025

laith

Room are very small

8/10

Excellent

13 Apr 2025

Steve

It was nice houses were stunning and the hotel had activities for my kids

Leisure Family

8/10

Excellent

10 Apr 2025

Sarah

Lovely hotel and spa! Would definitely stay there again, but I’ll skip the bar food next time. That was the only part of the stay that was underwhelming.

Leisure Friends

4/10

Poor

29 Mar 2025

yolanda

Parking is $60/night apart from resort fees. Furnitures are old and broken. Fell off the ottoman that rolled on its side, sustained wounds

Leisure Partner

10/10

Exceptional

29 Mar 2025

Cynthia

Very nice Marriott property. Large outdoor area with fire pits & heaters. Friendly staff, good size room. Big bar area, parking garage. Would highly recommend.

Leisure

10/10

Exceptional

29 Mar 2025

Alina

Love this hotel!

10/10

Exceptional

27 Mar 2025

Jennifer

Super awesome place to stay. Really nice staff. The walk to the beach is a short, but steep walk. Do-able, but be warned. 🙃

Leisure Partner

10/10

Exceptional

25 Mar 2025

Joshua Allen Lipe

We hade a wonderful time

10/10

Exceptional

13 Mar 2025

Zach

Was beautiful

6/10

Pleasant

17 Feb 2025

Daryl

The food was beautiful in appearance but absolutely tasteless which was surprising for a Marriott, ended up having to order door dash the last day is our only regret staying here. The entire team was very professional and friendly overall.

Business_and_leisure

8/10

Excellent

02 Feb 2025

David

Beautiful setting and view, great ajoining park, walk to ocean, piers, harbor.

Only complaint was the seals on the doors are nonexistant and thus hallway sound is very noticiable

Leisure Self

10/10

Exceptional

01 Feb 2025

David

Enjoyed our stay here for our 26th wedding anniversary. . Was absolutely amazing. All staff members were so accommodating and wonderful. Simone and Christine at the Lanterns Edge were such a joy and so helpful during our stay. Very relaxing and amenities were top notch. Thanks to everyone at the Laguna Cliffs Marriott Resort for a wonderful time. The Wassams

Leisure

10/10

Exceptional

12 Jan 2025

William

Never experienced better service

Lost our house in the Palisades fire and booked here to regroup. THE STAFF - EVERYONE - was extremely friendly, compassionate and generous. Never seen anything more heartwarming and restoring (in Humanity). This was perfect place for our stay!

Friends_and_family Family

6/10

Pleasant

06 Jan 2025

Stephen

Marriott rip off

Hidden costs are staggering. Outrageous cost for valet parking. Staggering cost for self parking. 20% gratuity forced on customer for bartender and any self serve attraction like the buffet. Resort fee charge. I paid supposedly all hotel costs up front prior to check in. Still had a staggering check out cost. I feel ripped off.

Partner