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Imperial Heights Hotel

Kampala – Central Region · Uganda

Plot 13, Church RoadView location

7.8/10Very good90 Reviews
Cleanliness8.2/108.2
Service8.6/108.6
Comfort8.2/108.2
Condition7.4/107.4
Location9.0/109.0
Neighborhood8.6/108.6
Amenities7.0/107.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Imperial Heights Hotel

Lake Heights Hotel, a spacious Hotel just 8minutes away from Entebbe International Airport, features 33 modern guest rooms and suites with flat screen TVs that are air conditioned, with two business suites and a room for the disabled persons.

The rooms are also ensuite with a private bathroom with a shower where you will find slippers and complimentary toiletries for your convenience. Some of our units have a comfy sitting area where guests can relax and unwind after a long day of exploring.

Stay connected with our complimentary wireless internet accessible in the comfort of your room as well as all the public area of the hotel premises. Grab a bite to eat with refreshing drinks from our onsite bar and restaurant. Park your vehicle on the hotel premises for no extra cost.

Hire a bike or the car of your choice for affordable fees.

Read more about this hotelShow less

With a stay at Imperial Heights Hotel, Entebbe in Entebbe, you'll be in the historical district, just a 4-minute walk from State House Main Gate and 9 minutes by foot from Entebbe Golf Club.

This family-friendly hotel is 0.5 mi (0.8 km) from Muzinga Square and 1.1 mi (1.7 km) from Entebbe Botanical Garden. Make yourself at home in one of the 33 air-conditioned rooms featuring refrigerators and minibars.

32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Event facilities at this hotel consist of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: USD 10 per person (one-way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Afrikaans

    English

Nearby attractions

State House Main Gate 0.4 km / 0.2 mi
Entebbe Golf Club 0.8 km / 0.5 mi
Muzinga Square 0.8 km / 0.5 mi
Imperial Shopping Mall 1 km / 0.6 mi
Lake Victoria 1.6 km / 1 mi
Entebbe Botanical Garden 1.7 km / 1.1 mi
Victoria Mall 2.1 km / 1.3 mi
Aero Beach 2.2 km / 1.3 mi
Lido Beach 2.4 km / 1.5 mi
Spennah Beach 2.6 km / 1.6 mi
Kitubulu Forest and Beach 4.4 km / 2.7 mi
Kiwamirembe Catholic Shrine 21.7 km / 13.5 mi
Nakigalala Tea Estate 22.7 km / 14.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 33
  • Single rooms: 6
  • Double rooms: 9
  • Apartments: 10
  • Studios: 8
  • hotel
  • MasterCard
  • Visa
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 15 more facilities & services
  • Wi-fi
  • Car hire
  • Secure parking
  • Room service
  • Laundry service
  • Multilingual staff
  • 24-hour security
  • Garden
  • Luggage room
  • Bar
  • Restaurant
  • Meeting room
  • Outdoor freshwater pool: 1
  • Breakfast
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE CLUB QUEEN BEDDOUBLE • CLUB QUEEN BEDDBL.CB-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Imperial Heights Hotel

    DOUBLE CLUB QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BUSINESS KING BEDSUITE • BUSINESS KING BEDSUI.BS-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BUSINESS KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Imperial Heights Hotel

    SUITE BUSINESS KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BUSINESS KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Imperial Heights Hotel

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Imperial Heights Hotel

7.8
Very good
90 Reviews
Cleanliness
8.2 /10
Service
8.6 /10
Comfort
8.2 /10
Condition
7.4 /10
Location
9.0 /10
Neighborhood
8.6 /10
Amenities
7.0 /10
50 reviews shown
10/10
Exceptional
09 Dec 2025
Douglas
courteous staff gave us towels for pool and later checkout 12pm no charge the bar has a great view trees blocking lake, rooms and pool are very clean, dinned out for dinner breakfast is great pancakes eggs, sausage,
Business Family
2/10
Poor
30 Jul 2025
Kigen
The hotel was very old and not well maintained. Nothing like what we saw online. The food was really bad - we had to eat outside and the rooms were not comfortable at all
Business
6/10
Pleasant
10 Apr 2025
Shadrack Yaw
Just an okay property but not really bad for the price
Leisure
6/10
Pleasant
03 Mar 2025
Wim
The pictures of the website, looks far more better the real state the premises are situated in.
Leisure Self
6/10
Pleasant
23 Feb 2025
Shadrack Yaw
Not as good as the pictures but it’s manageably okay
Business_and_leisure Self
10/10
Exceptional
02 Nov 2024
lee
..
Leisure Self
8/10
Excellent
14 Oct 2024
Daniel Liling
Always excellent/polite friendly staff, who are happy to help with everything and goes above and beyond to make sure you have a very happy stay. I will highly recommend this establishment for any one travelling through Entebbe. Also only just 10mins drive to airport and 5minutes walk to shopping mall.
Business_and_leisure Self
8/10
Excellent
19 Sep 2024
FARUK
Good
Leisure Family
10/10
Exceptional
15 Sep 2024
Bruno Alexandre

Great value for money. Highly recommended

Very good value for money. The reception staff was kind enough to wait for me until 3am because of my extremely delayed flight. Room was very clean with all the toiletries I required during my stay. Bed was gigantic, loved it. Breakfast staff was very attentive too, breakfast choice was okay. Pool was very refreshing
Self
8/10
Excellent
05 Aug 2024
PETER
Staff were very friendly, helpful and professional.

The gym needs major improvement
8/10
Excellent
17 Jul 2024
John
The grounds were nice with trees and vegetation. The place needs a renovation. The carpets need cleaning or better yet put tiles. The pool needs cleaning. The gym is defunct. The staff was nice.
2/10
Poor
12 Feb 2024
Loretta
So the walls all need to be painted , locks don’t work. Rugs (pieces laid together ) and furniture all full of stains and nasty. Outdoor furniture full of bird poop. Rooftop bar is a joke. Breakfast was not good . No hot water in the shower .

This was one of the worst stays of my life . The photos they have advertised is a lie . The exterior is pretty . That’s it
Leisure Partner
10/10
Exceptional
11 Oct 2023
Daniel Liling
Great hospitality, staff absolutely fantastic, friendly, helpful and always goes beyond to ensure you have a pleasant stay. All the staff, from security etc. Fantastic. I will highly recommend this place.
Business_and_leisure Family
10/10
Exceptional
20 Sep 2023
Daniel Liling
Everything was excellent. Friendly helpful staff. The food is good, and beautiful and clean facilities all around.
Leisure Self
2/10
Poor
29 Apr 2022
UMAR
My card was overcharged
Leisure Partner
10/10
Exceptional
30 Nov 2021
Michael
Great
Business
8/10
Excellent
21 Nov 2021
Ian
Very nice, helpful staff. Some facilities ate a bit 'tired' and need updating.
Partner
6/10
Pleasant
06 Nov 2021
Tiong
Very expensive for the price that we paid: $100/night on average. The food service was terrible - took forever (2-3 hrs) for your food to come out. The room is big but NOT comfy at all. AC was not cold and I don't have hot water in my room. Plus no free airport transport. Definitely Not a Four Star hotel. May 2.5 star.
Business Friends
8/10
Excellent
01 Oct 2021
Jennifer
It was a lovely stay while in Entebbe. The grounds are lush & beautiful. I enjoyed some quiet time poolside. The Buffet breakfast was very good with a nice variety of different foods daily. Staff was wonderful. The rooms are very spacious & clean.
Business_and_leisure Self
8/10
Excellent
30 Aug 2021
suzanne n
Liked staff availability, friendliness and professionalism
Business Self
4/10
Poor
28 Apr 2021
Carlton
The web photos are deceiving. The hotel is very outdated. However, the staff is very friendly and professional.
Business Self
10/10
Exceptional
31 May 2019
larry

Do it again.

I would recommend. Good size rooms, plenty of food for breakfast and easy to get around. The staff were very helpful. The airport shuttle was very convenient. Appreciated .
6/10
Pleasant
15 Feb 2019
Verified traveler
I found the mattress to be comfy and the sheets were clean and not too old
Business Self
10/10
Exceptional
14 Feb 2019
Brian

Lake Heights Hotel Entebbe

Have stayed there several times. Wonderful staff of people that I have gotten to know. Front desk is also very nice.
Close to the airport.
6/10
Pleasant
06 Feb 2019
Verified traveler
It’s a basic standard hotel, it was okay for a night stay.
10/10
Exceptional
04 Feb 2019
Verified traveler
The staff was very cooperative and friendly. They were the best part of our stay. They made everything so easy and accessible.
Leisure Partner
6/10
Pleasant
04 Feb 2019
Michael

Quick Review of Lake Heights

Stayed one night prior to departure from airport.
Nice rooms.
We were on third floor - no lift.
Pool area ok but quite small and had a kids party going on so it much chance of relaxation outside.
Booked shuttle to airport at 2.45am. Confirmed this with reception before going to bed and then had to wait until 3.15.
Didn’t eat in hotel.
Partner
10/10
Exceptional
16 Dec 2018
Verified traveler

Oasis from the City

Clean, quiet, beautiful surroundings - a nice break from the busy city.

Lovely pool area - perfect to read and relax when waiting for a flight.
Partner
10/10
Exceptional
16 Dec 2018
Robert

Perfect for Entebbe Airport

Very quiet and efficient hotel. Perfect for the travelers catching a flight out of Entebbe.
10/10
Exceptional
06 Dec 2018
Lindsay
Staff are friendly, attentive and all around superb! The restaurant offers very generous portions at competitive rates! Try the steak. Rooms, bathrooms were squeaky clean - cleanest I’ve seen in 2 months traveling around Africa. I would not hesitate to stay here again if I found myself in Entebbe! What an excellent hotel! Location was also great - close to the airport, with free airport shuttle! Fantastic property!
10/10
Exceptional
10 Nov 2018
Carolyn
Hotel staff were very interested in making our stay as pleasant as possible. Beautiful views from rooftop restaurant. Close to everything we wanted to see.
10/10
Exceptional
28 Oct 2018
Tim
had great time, food was very good, no complaints at all
10/10
Exceptional
17 Jul 2018
Andrew
Very pleased. Shuttle service was a great convenience after a 24 hr trip. Modern rooms. Quiet and relaxed
8/10
Excellent
23 Apr 2018
Maurice

Good stay but confirm shuttle

Useful hotel for Entebbe Airport. Quiet, clean and comfortable. Staff could be a little more attentive. Disappointing that the hotel airport shuttle did not arrive ad promised. It is worth calling them to confirm a day before.
10/10
Exceptional
20 Apr 2018
Verified traveler

Great hotel good staff great food & beautiful view

Great hotel good staff great food & beautiful view From the roof top absolutely relaxing area quiet and serene I would DEFINATELY go back and highly recommend
8/10
Excellent
02 Mar 2018
Verified traveler

They could’ve done better

After not picking us up at the airport in the middle of the night, staff did make it up with friendliness. Stayed at Imperial Botanical Gardens after a trip up country, where the value is actually much better
Partner
8/10
Excellent
14 Jan 2018
Annabelle

Comfortable stopover night

The hotel was fit for purpose. Comfortable rooms for a stopover before an early flight out, great roof bar, easy transfer to the airport. Some of the decor looked a little tired but price probably reflected that.
Family
8/10
Excellent
23 Nov 2017
Vanessa
Staff were very helpful and friendly. I enquired about the laundry service and reception sent someone to my room to explain on their own initiative.
Family
6/10
Pleasant
18 Oct 2017
Verified traveler

Handy to airport

The ability to have your laundry completed on the same day as arrival - great service with no extra charge.
10/10
Exceptional
15 Oct 2017
Giovanna

Nice hotel for business

It was a great experience, nice breakfast, delicious and fresh food. I spend an entire week because of a training in Entebbe, staff and management were really nice and helpful.
10/10
Exceptional
24 Aug 2017
sylvester

If liked the ambience. It

My experience was great overall--good customer service , food was good especially the breakfast buffet, the sorrouding s were clean and the landscape super; It was all natural, claiming and inviting. Excellent customer service.
6/10
Pleasant
18 Aug 2017
Stephen

Nice hotel near the airport.

It was not a good start from the beginning.
Our plane from Murchison Falls Bugungu arrived early and we waited for about 20mnutes before our complimentary airport pick up arrived.
When we arrived at the reception it took a little whike before we got to our room. Once in the room I mentioned that it doesn't look like a Business Executive Suite so the staff who took us there mentioned it to the reception.
We were informed that our room is occupied and there was no other business executive suite available so we were given another room.
This one does not hot water, the balcony floor is soaked in water. So the housekeeping manager showed us another one.
Finally after 6.30 PM we got settled.
The following day after breakfast around 12in the afternoon whilst we found out that Precision Air changed our flight to 11.30AM instead of 4.45PM that da without notifying us. We frantically phoned their office with the kind assistance ofcthe front desk reception. We were told we can fly back to arusha the following day and they will email the details. We booked another without problems given the same rate and was invited by the kind manager for complimentary lunch with him.
During a nice lunch with the manage around 4.15pm that day we received a phone call from the airlines that there is a kenya airways flight leaving at 5.30PM thatc7day and we can go on that flight.
Immediately we said yes and the kind manager had my lunch pack up for a take away!!!

A great team!!
10/10
Exceptional
07 Aug 2017
Stephen
Perfect
Family
8/10
Excellent
30 Jun 2017
Elena

Nice hotel. Well located in Entebbe.

Most of the staff very nice and helpfull.
Clean rooms.
Could improve breakfast and swimming pool area.
8/10
Excellent
27 May 2017
Adja

Noise ruined it all!

Excellent room, the business suite has a nice living arrangement, everything is there for comfort. I had a great bathtub, king size bed, etc. The major problem was that I was under the terrasse, restaurant area and that was too noisy. I asked for room change but the receptionist refused to help. She pretended that the hotel was full. Bad idea to treat business guests this way! Everything else was great but the noise will prevent me from returning there.
10/10
Exceptional
04 May 2017
Phil

Just the job.

Needed a hotel close to the airport that was clean and stress free. This place was perfect.
8/10
Excellent
24 Apr 2017
philip

Nice hotel, nice area, no complaints.

Very nice hotel, good air con, wi-fi kept cutting out, seems to be a problem all over Uganda, not just this hotel.
Nice big rooms, good breakfast, lunch menu.
Bars nearby.
A very short taxi ride takes you to the lake side, where there are lots of nice bars and restaurants.
10/10
Exceptional
18 Apr 2017
Richard

Perfect place to stay near Entebbe

Really friendly and helpful staff. Room was comfortable and well appointed.
Family
8/10
Excellent
07 Apr 2017
Don
The hotel had comfortable furnishings. The staff was friendly and very helpful.
10/10
Exceptional
23 Feb 2017
Lindsay

Relaxing stay

Stayed for a week and had a lovely time. Food ordered at the restaurant tended to be a bit different depending on which chef was working but it was always very good.

Location & surroundings

Imperial Heights Hotel
Plot 13, Church Road, Entebbe, Uganda

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Imperial Heights Hotel

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