Name: Imperial Resort Beach Hotel
Address: P O Box 4326, Kampala, Entebbe, UG

8/10

Excellent

03 Jun 2026

Ashlee

Clean, upscale
Comfort, family friendly, private

Partner

10/10

Exceptional

25 May 2025

John

Great location.

Business Self

10/10

Exceptional

23 Mar 2025

Rwatana

Quiet

Leisure Family

10/10

Exceptional

21 Feb 2025

James

Great staff

Leisure Self

10/10

Exceptional

13 Jul 2024

Paul

Cleanest hotel I have ever been to in Africa. Excellent service. Great chef.

Self

4/10

Poor

09 May 2023

Priyen

Old and dated hotel

Business Self

2/10

Poor

05 Oct 2022

Stephen

DISASTER

Maybe the WORST Hotel experience of my life and I travel all over the world. It was filthy and looked as if nothing had been done or upgraded since it was built! Avoid this place AT ALL COST!

Business

8/10

Excellent

27 Sep 2022

SIRE

Hotel is clean and staff vey friendly.

Leisure Self

10/10

Exceptional

26 Jul 2022

Aliy

Excellent place, like another home away from home!!

Leisure Partner

10/10

Exceptional

16 Sep 2019

Bernard

Nice facility. Well maintained with friendly staff. Probably the best hotel in entebbe.

Business Partner

4/10

Poor

27 Jan 2019

Verified traveler

Grand Faucility but terrible in areas. No air conditioning that works and areas need maintenance

Business Self

6/10

Pleasant

26 Nov 2018

Verified traveler

This ambitious hotel is 14 years old. It must have had a hard time, or just about zero maintenance because it looks much older than that. Plug sockets are falling out of the walls, taps installed backwards in the shower (be careful...) playground items beaten up and broken (we had a child along) shops and erstwhile agencies derelict and used for storage etc. Typically the television had no mains plug but bare wires were inserted into the socket - except for the earth wire, which remained hanging... In the garden, quite a few facilities were out of use or in poor condition.
Shame, because what is really good here is the staff. They are so friendly and try hard, from the road sweeper to the front desk staff. The public toilets inside the hotel were immaculately clean, new bedding is spread every day, the waitresses and barman are keen to help and chat.
If you stay here don't take the lake side, because every day loud \"music\" is played at the beach club and the prevailing sea breeze carries it to your room. At weekends massive loudspeaker cabinets are brought out and many more watts terrorize you until 21:00. It is quieter round the back.
Buffet breakfast and dinner, a la carte menu at midday. Bar always open. Another bar in the garden area and a snack bar.
If you don't have sensitive ears and are perhaps handy with a screwdriver and pliers, you will like it here.

2/10

Poor

25 Apr 2018

Verified traveler

Aweful

Service terrible. Staff very nice but badly trained. Couldn't provide soda water. They had another bar but I had to go and buy and get myself. Asked for matches and waited 2 hours then told there were none. Breakfast diabolical mess of the strangest items ever. More like a bad lunch. No eggs. General decor of the hotel very dated. Smelt musty and elevators did not work so had to use service elevator. Then tried to add items to my bill on check out. Never stay there again and never recommend

6/10

Pleasant

06 Mar 2018

Verified traveler

The other reviews are true

I read the other reviews, as you are doing now, and thought I'd give it a chance... The others were right. Initial impressions are positive, check-in and the room are good first impressions. But eating in the restaurant is a study in bad service. They didn't have most things on the menu and couldn't explain what they did have, so ordering became a protracted process of trial and error. The bar staff were overcome by the complexity of the task of making a Gin and Tonic.
All the services aside, the pool is a good length and has lines on the bottom for swimming, a rare treat on the continent.

6/10

Pleasant

30 Dec 2017

Marf

The room was clean and modern. Staff were friendly and welcoming - keep it up.

6/10

Pleasant

17 Aug 2017

Verified traveler

Nice location, hotel not so much

Very expensive for hotel totally devoid of atmosphere. Sprawling interior, empty mini bar & dirty, not even a kettle in the room. You don't need to stay in hotel to lie by the pool. Huge, empty, laid out like prison landings

4/10

Poor

14 May 2017

greg

Not really sure what they were trying to create

Food uninteresting , restaurant large and cave like

8/10

Excellent

09 Jan 2017

Denise

it was okay. Everything was fine except the showers were not work and call for change the room but it never happened.

Family

8/10

Excellent

14 Jun 2016

Sherrie

Very nice clean friendly place &willing to please

It seems their hot water supply is limited & doesn't lend itself to tub baths. They do not furnish wash clothes but always clean hand & bath towels. It was very comfortable place to stay & relax pool area & beach area clean nice place to enjoy afternoons they had music but they are not close to any shopping or other places to eat. They are very generous with their dinners & breakfast Buffett is very complete! Close to airport.

8/10

Excellent

03 Sep 2025

Yngve

Hyfsat bra boende

Bra överlag, lite långt att gå till poolen. Men det sämsta var att vi fick kånka på varat bagage själva från parkeringen med privatbil till receptionen.
Yngve och Vaidah

Partner