Wyndham Tamansari Jivva Resort

Indonesia , Bali
KLUNGKUNG, Jalan Subak Lepang 16 Klungkung
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50 reviews shown

2/10

Poor

03 Feb 2026

Angela

Gear up, this is a long one.

Main points:
-THERE IS NO BEACH!! ITS A ROCKY SHORE THAT NOONE CAN ACCSESS.
- THE POOL WAS UNAVAILABLE TILL CHECKOUT OF MORNING
- SHUTTLE TO AIRPORT IS MORE THAN A BOLT EVEN THOUGH WE WERE INFORMED IT WASNT BY STAFF, PRIOR TO ACCEPTING A TRANSFER.

My friend and I were looking for a place to stay, quieter, not as touristy, with a beach/ pool view/acsess. We settled on Wyndham. Upon first walking and lobby area, the place was a dream, that was until the morning after we discovered how bad the property was. (We arrived at night). In the morning we could see just how bad the room was: dirt and grime build up around the outdoor pool area. (We didn’t know our room came with a small glass cube “pool” access that overlooked the main pool below, as we had booked a beach/ ocean view room. The room was nice, slightly dusty, but we were willing to overlook that. In our last day, a piece of the doorframe broke off as we were opening the door. Overall there weren’t many guests. It was quiet, and the only noise came from the chicken fight a building over. There had just been a storm which is why the pool or nearby elevator was not in service (we discovered a working elevator on our own on the last day as well, do u see the pattern here???) so the property has 2 elevators. The kiddie pool was in service the duration of our stay. Every morning I saw maintenance trying to fix the pool so on that note, the workers and staff were doing the best they can, they

Leisure Partner

10/10

Exceptional

26 Jan 2026

Michael

Perfect stop after traveling from Nusa Penida back to the mainland. The hotel is a little dated and needs some renovations but the rooms were spacious and comfortable. Everyone on the staff were wonderful; a special shout out to Ega and Ariani. They are sweethearts but again, everyone on the staff were wonderful. We loved the food, as well.

Leisure Partner

8/10

Excellent

11 Nov 2025

Jeffery

Nice property. Clean room. Pools had nice ambience but needed more umbrellas. Would also have appreciated a chance to order drinks at the pool. The food at the restaurant was excellent. Suggest you get a tour guide/driver to take you to the spectacular attractions of Bali.

Leisure Partner

10/10

Exceptional

07 Aug 2025

Kelly

Black sand beach on the door step.
Excellent service.
Very quiet.

6/10

Pleasant

10 Jul 2025

Reno

The front offices lady's so rude ,but everything is good 👍

Business_and_leisure Family

4/10

Poor

19 Mar 2025

Olayinka

The property was being refurbished. Aside from the one restaurant, there was nothing else on property. Limited amenities. Excellent staff and service though.

Leisure

4/10

Poor

17 Mar 2025

pallavi

It was under Co tructionbroken views

10/10

Exceptional

28 Jan 2025

Richard

Nice place.
.need a spoon for the rooms.
Vanity sink did not gtawn well

Leisure Self

8/10

Excellent

08 Jan 2025

Hill

The staff were very friendly and the resort was very tranquil. We had such a wonderful stay. Just keep in mind that the only means of transport off of the resort is via taxi.
Overall we had the most relaxing stay and would highly recommend!

Leisure Partner

8/10

Excellent

01 Jan 2025

Abhinav

Family spent Xmas here and loved the Breakfast brunch organised by the hotel. Overall, the place is good but the events team makes it interesting.

10/10

Exceptional

15 Sep 2024

VyVy

This property exceeded my expectations. From the staff the the view, I was completely satisfied. My only concern is the amount of ants that reach up to the 5th floor.

Leisure Self

2/10

Poor

21 Aug 2024

brian

Bad

Leisure Family

10/10

Exceptional

06 Aug 2024

Judy

It was great. Great value. Beach is hreat

6/10

Pleasant

03 Aug 2024

nicole

Room was nice and comfortable. Shrimp at hotel amazing. Ocean view beautiful. Jr suite ocean view was beautiful.

Only negatives the location is horrible extremely far from everything literally

Taxis might try to charge you more to pick up in this location

Surrounded by locals

They will try to charge you for “stain towels” I wasted a soda in the room used my towel . After checking out they’ll hury and send someone to check your room and try to up charge you for “damage towels or sheets “

8/10

Excellent

28 Jul 2024

Farah

The place was beautiful with lovely facilities. The staff were so friendly and helpful with a smile on their face always.

6/10

Pleasant

11 Jul 2024

Yeganaden

Not what I expected for a 5*

Leisure Partner

8/10

Excellent

18 Jun 2024

abdulrahman

The hotel is clean and quiet, I recommend it for those who seek tranquility.

Leisure Self

2/10

Poor

01 Oct 2023

Ahmad

Room condition was very bad and we got charged for a Ocean view room and ended up looking at a roof.
Booked a day trip with them and got stranded on another island and no other tickets available to get back to our room.

Leisure Partner

10/10

Exceptional

25 Sep 2023

Brandon

Staff very friendly and helped if needed

Leisure Partner

6/10

Pleasant

22 Sep 2023

Bruno

Stunning hotel but has been left to dust, all general maintenance of the hotel has been abandoned. Very sad, the rooms were beautiful but no activities or things to do at the hotel at all.

Leisure Friends

2/10

Poor

21 Sep 2023

Alwiya

Most of the staff don't speak English. When I call for a house keeping from 9 am to 11 am the house keeper came to collect laundry. I had to make multiple calls. They don’t change towels because the policy is green, guests are required to reuse the towels. The house keeper didn’t restock the soap or shampoo they just made the bed. To make it worst the card was not working and the receptionist took my card never fixed it. I had to leave my room door open. The breakfast buffet provides only water, fruit punch juice and coffee. If you order another drink additional charge. The workers come to the room to collect payment quickly and able to communicate. When calling for room service they pretend not to understand or taking their sweet time. The place is too far from the city attraction. I will never stay at this hotel again.

Leisure Family

6/10

Pleasant

17 Sep 2023

Welyton

My partner and I arrived at the hotel at 6pm after a delayed flight with Garuda airline to find our room ready (Thank God for that) although, the staff from the reception were average and did not have much knowledge of the hotel facilities. The lady from the reception could not explain to us where our room was she kept saying that the concierge guy would scout us out to our room. She also explained to us that the restaurant would be opened until 10:30. My partner and I went out for a little wonder around and when we came back to have dinner as we arrive to the restaurant around 9:30 the staff was very prompted to say \"we are closed\". We were like, we need to get some food as we haven't had dinner, the staff told us that we could order some room service and we quickly headed to our room to only been told that we could not order any more food as the restaurant was closed. We were starving and had to go to bed without food because the miscommunication between front office and restaurant staffs. The bathroom shower was horrible, every time we were having a shower there was water everywhere and the door handle came off as we were trying to get into our room. We were very disappointed with our stay. Unfortunately, I don't think we are going back.

10/10

Exceptional

04 Sep 2023

John

Good value, friendly staff. Would stay again.

Leisure Friends

10/10

Exceptional

11 Aug 2023

Gerad

Beautiful place, the food was very accommodating for allergies as well!

10/10

Exceptional

06 Aug 2023

Marie

Quiet and peaceful

The hotel was absolutely wonderful. We were treated like royalty! The staff was very friendly and helpful Freddy was very professional and always helpful. This hotel is quiet and relaxing. This is a great hotel!

Friends_and_family Family

4/10

Poor

07 Jan 2023

Karen

For $40/night it’s hard to complain, but still...

Minuses: I found a used toothbrush and open toothpaste in my shower upon entering the room; the towels smell weird; the pool was closed for maintenance; the restaurant was closed for a private event; the TV remote was disgustingly sticky; the phone didn’t work; the Wi-Fi constantly went in and out (but mostly out); the parking garage for scooters is limited and smelly; the drinking water bottles and toiletries are single-use plastic; the railings around the property are all rusted and look untrustworthy.

Plusses: The lily pond is pretty and my bed was comfortable. And the dogs were sweet.

Leisure Friends

10/10

Exceptional

11 Dec 2022

John

The staff was very friendly and helpful. The pool was not well maintained during our visit but they may have been having issues outside of their control.

Leisure Partner

10/10

Exceptional

27 Sep 2022

Magereta

Great place

Leisure Self

8/10

Excellent

30 Dec 2019

Emma

Service improvements should be made

Check in was ok, I was staying close to reception but the staff insisted they took my bags to my room. The young lady who was given this task hadn’t used a luggage trolley before so I ended up helping her getting it to and in the lift.
The hotel room was spotless, bed extremely comfortable. I ordered room service and the food was good. Took about 45 minutes to get to me. The food in my opinion was over priced.
I ordered a coffee from the beach bar, and had a nightmare. The coffee itself was tasty but it took them 20 minutes to find a card machine so I could pay. This hotel is aimed for family’s and couples in my opinion. I wouldn’t return

Self

8/10

Excellent

28 Dec 2019

Latosha

Great Hotel for Solo Traveler

Friendly and helpful staff. The hotel offers several activities on site; nature and cycling tour, Balinese dance and cooking class to name just a few. It is a great hotel for solo travelers how wants to experience the city with others or just want some time along. The spa is a must do experience.

Self

10/10

Exceptional

15 Dec 2019

Alieu

Room was updated to Deluxe upon arrival and the experience was just amazing.

Partner

6/10

Pleasant

27 Sep 2019

Verified traveler

So I booked a room with ocean view and a water pool, however the staff said all rooms near seaview is under construction...and offer me a villa and said it was more expensive...However I wanted a room with ocean view not a villa.. And no one informed me before the stay...And the breakfast there sucks which cause me around IND300,000 per person...

Leisure Partner

10/10

Exceptional

21 Sep 2019

Kiya

Very impressed!

Wow! Service is impeccable, Villa is just stunning!

Partner

4/10

Poor

19 May 2019

Verified traveler

The rooms are nice and clean. However we had a horrible check in experience, they couldnt find our reservation and took almost an hour to check us in, and took a whole wedding group that showed up after us before figuring out our reservation. Then the restaurant was closed because of this wedding reservation and the only thing available was cold expensive room service or a nasi gorang bar for $15 which looked worse than a $2 Nasi goreng, so all the other guests' experience was compromised because of their wedding reservation. The breakfast buffet was horrible, and half empty by 9am. The lady said \"you should get here earlier next time\"... REALLY! When I'm paying $15, oh and they tried to charge me $20 on the phone when I was booking rather than when I got there the price was different.. I would never stay here again or recommend it to anyone.

Leisure Partner

8/10

Excellent

05 Apr 2019

Verified traveler

Nice pool, friendly staff, good surf nearby.
Nice resort but a bit out of the way.

Leisure Friends

8/10

Excellent

25 Mar 2019

Siti

Friendly and helpful staff.

The food for room service was not that tasty.
Maybe the steps inside the pool should put a markings so that the kids will know till where the steps end so they wont fall into the pool.
Other than that, everything was good.

Family

6/10

Pleasant

11 Nov 2018

Lee

Potential to be good hotel.

For a fairly new hotel, rooms are already showing wear and tear especially in the bathroom. Housekeeping should clean all stains off carpet and floor however that was not the case. The only redeeming feature about staying here is the hotel staff. They are very helpful and goes out of their way to assist with any requests. Hygeine for breakfast buffet could be improved with better training of staff to ensure house flies are kept away and gloves or tongs are used when handling raw food for cooking noodles or preparing food in the dining area stalls.

8/10

Excellent

27 Aug 2018

alan

A very Tranquil Place.

All the staff are friendly.Relaxing and peaceful place in a rural area with black sand beach.The Spa is definitely recommended.The price is reasonable for a 4 star Hotel.

Family

6/10

Pleasant

27 Aug 2018

Edward

Isolated and unusable beach

If you are seeking an escape from the usual bustle of Bali and think this could be the place for you then give it a go. However it’s isolated and on a beach that’s black volcanic sand that’s heated from the sun and too hot to walk on. The sea is also way too dangerous to swim in with huge crashing waves 24/7. The hotel has all the upmarket features with great views and comfortable beds. The main pool had been damaged by a freak storm and waves before we arrived but there was another pool that was nice to swim in. The food was ok, not fantastic, dearer than usual but still affordable. There weren’t a lot of people there during our stay making it feel like a ghost town, and this was peak season. To sum up if you want isolation with great views of the ocean and Bali countryside, don’t care for local markets or beaches, and don’t like being sourounded by lots of hotel guests, then this may be the resort for you. We personally won’t go back there despite all its positives.

Partner

10/10

Exceptional

26 Jul 2018

gurpreet

Nice hotel

Hotel is close to beach and specially service is awesome

6/10

Pleasant

28 May 2018

Ricky

Wyndham

Hotel room was great, clean, comfy bed, clean toilet. Surrounding area there is nothing, no food variety from outside hotel becuase it is far from the city center. If you are looking for peace and quite then it is the right place to be because it is far from everything

Partner

10/10

Exceptional

28 Mar 2018

Yudha

Great!

The hotel, staff, food and drinks is all absolutely great. The rooms and grounds are very clean and each member of staff takes so much time and consideration to please you. It's an exquisite hotel. I highly recommend for a family trip.

Family

10/10

Exceptional

18 Jan 2018

Amos

Good value.

The place is absolutely beautiful and feels extremely new. The rooms are a bit small but very nice. The staff was amazing and all of them remembered our orders for food and we didn’t even have to ask after the second time. The beach is very decent although if you want to swim the waves are way too dangerous and there may be a riptide as well. However it is clean and well kept. There are a lot of fishermen in the area so they may have lines in the water as well. The pool was cool to look at but had a sand beach on it which made the water appear dirty weather or not it was is not for me to say. Overall I Highly recommend this place and was a high light especially for the price point!

Partner

10/10

Exceptional

22 Aug 2017

karis

Best resort / hotel I have ever stayed in everything was absolutely perfect the staff were all so great it was my favourite part of our trip so far I want to go back already !

8/10

Excellent

13 Jul 2017

Finn

Very nice hote, but in the middle of nowhere

Hotel staff and facilities are very pleasant.
Room (small suite) was very good. 2 pools, but neither are fully in the Sun.
Rooms with their own plus get pools never get the sun either.
Only 1 restaurant, which is a shame as it is in the middle of nowhere, with no local restaurants or warungs to go out to. It therefore works out to be quite expensive on a daily basis to eat. Service and Tax are. Not included in the price, but automatically add to your bill.
Until the area becomes more built up (a Marriott is going to be built next door) I wouldn't stay there again.

10/10

Exceptional

18 Dec 2016

Jackie

Fantastic New Property

This brand-new Wyndham property is spectacular on every level. The staff is exceptional--every one, from the groundskeepers, housekeeping, restaurant and front desk staff, smiled, greeted us, and were truly interested in how we were enjoying our stay. Since the resort is self-contained and in a very quiet area, we ate every meal in one of their two restaurants. The (included) breakfasts were superb and the other meals offered a wide choice of both Western and Asian food prepared beautifully and at a great value. The two pools were beautiful and offered a choice of beach side or garden view. Beds were comfy with plush bedding and the room appointments left nothing to be desired. We splurged and enjoyed a great Balinese massage at their luxurious Tirta Spa every day of our stay--highly recommended! We plan to go back to Bali in 2017 and will definitely stay there again!

Partner

10/10

Exceptional

06 Mar 2026

Hilla

Upea ympäristö, ystävällinen henkilökunta

Self

8/10

Excellent

11 Aug 2025

Karina

Das Frühstück ist wirklich gut – hier findet jede*r etwas für sich. Die Zimmer sind zwar klein, aber man schläft darin hervorragend! Besonders schön ist das Meeresrauschen und die Wellen – einfach traumhaft. Lediglich der Pool wirkt nicht besonders einladend.

Leisure Family_with_children

10/10

Exceptional

04 Aug 2025

Best, clean, lovely place, friendly staff

Partner

10/10

Exceptional

04 Jun 2024

Ashar

Sehr nettes Personal und schöner Strand. Danke

Leisure