Red Roof Inn Pittsburgh North - Cranberry Township

2/10

Poor

12 Oct 2025

Chesna

The hotel is closed completely. We booked in August/paid, and drove in on the 10th. The building was completely locked and dark. Tried calling the hotel directly, and it went straight to answering machine. Had to get a last minute room at another hotel, and they said that Red Roof has been closed for almost a year. In the process of getting a refund from Hotels.com

Partner

2/10

Poor

05 Mar 2025

Zack

THIS HOTEL IS CLOSED AND EXPEDIA REFUSES TO REFUND MY MONEY!!!!

2/10

Poor

15 Feb 2025

Paul

I showed up and it was completely closed. Condemned. I had a room booked. Heh. I mean, I wish Expedia would have told me about that. I’d like a refund obviously.

2/10

Poor

25 Jan 2025

Brian

they can't even pay their electric bill & dishonestly claimed it was not their fault. Called home office for a refund and was told nothing they can do about power outage. Luckily I booked through expedia and was able to stay right next door. This \"hotel\" is a dump and they are dishonest. do not ever book here, EVER!

Friends

2/10

Poor

21 Jan 2025

Praveen

Property was closed without any update. When I visited the hotel there was a notice by police department saying no proper facilities provided to customers and its been closed until further notice. No refund initiated even after a week.

6/10

Pleasant

11 Jan 2025

Douglas

Easy check in and out. They didn’t leave towels, so had to go to office for them. They did bring them right away. There was half an inch of dust on the lights above the bed, and something all
Over the wall. The bed was comfy, but the comforter smelled like dirty feet. I don’t expect to
Much from a cheaply priced motel, but I at least expect it to be clean.

Leisure Self

2/10

Poor

07 Jan 2025

Ronald

Avoid THE RED ROOF IN CRANBERRY

Absolutely horrible. Never again

Partner

4/10

Poor

04 Jan 2025

Daniel

Checked in around 6pm on 1/2/24. Room temp was 55 degrees, outside temp was 22 degrees. Cranked the baseboard heat up to 80. Went down to front desk to let the clerk know that the room was cold af. The clerk seemed defensive and agitated. Told me to turn the heat up and place my hands near the baseboard to confirm the heat was working. I told him I already did that and went back to my room. Still cold af. Went out eat, came back, room still cold af. Went back out to get some dessert and enjoy the heat in my SUV. Came back, room still cold. By midnight the room temps got up to 65 degrees. The sheets were stained, paint was peeling and the bathroom floor was squishy from a water leak. I don't know how there are so many good reviews for this property. I've stayed at quite a few Red Roofs that were actually pretty nice, this was not one of them. Pick anywhere else to stay. This place is falling apart.

Business Self

6/10

Pleasant

23 Dec 2024

Verified traveler

Its what you expect, a room that used to be 39 a night is much more but things havent been changed.

Self

2/10

Poor

16 Dec 2024

Alicia

This property was absolutely filthy from the sheets to the walls to the fixtures. Grossly outdated. I was moved after 10 minutes to another room that was equally dirty. Heat didn’t kick on in either room. I spent less than 20 minutes total in either room and was not refunded. This is the worse red roof I’ve ever had the displeasure of stepping foot in

Leisure Self

4/10

Poor

13 Dec 2024

MANUEL

I was there for 4 nights and my room was never cleaned and there were bugs. Same bedding and towels.

Business_and_leisure Self

2/10

Poor

13 Dec 2024

Feruz

No safe

Business Friends

2/10

Poor

12 Dec 2024

Rhonda

Hotel was nice but alot of confusion at the desk about our reservation

Business_and_leisure Family

2/10

Poor

08 Dec 2024

David

Bugs

It was ok until I woke up to a bed bug crawling beside me, and after my shower I found a roach crawling up the wall.

Self

4/10

Poor

30 Nov 2024

Chad

Has gone down hill

2/10

Poor

27 Nov 2024

Scott

No hot water for several days, no refrigerator or microwave and tv shuts down at 11am and takes time to reset

Business_and_leisure Self

2/10

Poor

26 Nov 2024

Jared

Gas leak

Had a gas leak and had to Eva hate and still haven’t received a refund

Business Self

2/10

Poor

22 Nov 2024

Joe

When arrived, we notices that the place wasnt what it was advertised. The property was dirty as well as the facility. We decided not to stay and canceled our reservation. I did have to pay for 1 day though. We felt deceived, the pictures online are not what it looks like in person.

2/10

Poor

04 Nov 2024

Michael

POWER WAS OUT AT 10:00pm

Leisure Self

10/10

Exceptional

23 Oct 2024

Michele

An older property, with some updates, but very clean. Would stay again. Great price so wasn’t expecting something spectacular.

Leisure Partner

4/10

Poor

20 Oct 2024

Dana

Go somewhere else

Ordered a non smoking room, what did we get a smoking room heavy with the smell. Went to desk, explained issue and that inwas displeased. They gave me a new room. There was mold around parts of the tub/shower. Duat and cob webs along drapes, fixtures, paint peeling , missing and holes aling the walls. Had a radio.clock unplugged. Your telephone to use, had no cord to.even plug it in. Glasses to use were small.dixie cup plastic omes and nothimg was covered. It is very evident that managememt has not checked condition of the rooms. Shame because hotel is in a nice location. If it wasn't for having to get up at 3am so we could be on the road, we would have found a different hotel. I can say that we will not be returning to this location again.

Partner

6/10

Pleasant

18 Oct 2024

Lisa

Price was nice and you can tell they are trying to get rooms to look high end, but property shows its age. Very quick check-in. Easy access to where I was heading.

Leisure Self

10/10

Exceptional

16 Oct 2024

Sabdiel

Great customer service

Business Self

10/10

Exceptional

12 Oct 2024

edwin

👍

8/10

Excellent

11 Oct 2024

Douglas

The staff was very friendly when checking in. The room was nice, but had a funky smell to it.

Leisure Self

4/10

Poor

11 Oct 2024

Verified traveler

Poor quality

The bed was comfortable but the pillows were not. The bathroom fixtures were clean but other surfaces were not. The carpet between the beds was grotty, the desk lamp was tacky and the walls had stains on them. The had a stale, unpleasant smell. It was extremely overpriced at $230/night

Self

8/10

Excellent

10 Oct 2024

michael

Quiet and clean

10/10

Exceptional

08 Oct 2024

michael

staff was excellent and room clean,quiet and nice

Business Self

6/10

Pleasant

03 Oct 2024

Joyce

This property is in need of a major upgrade. It isn’t an eyesore yet but on the verge. Things were dingy and showed lack of care.

Leisure Self

10/10

Exceptional

29 Sep 2024

Md

Convenient, Quiet, Reasonable

10/10

Exceptional

29 Sep 2024

Cayliff

Nice stay. Got what I payed for and staff was super helpful. Will stay again

8/10

Excellent

28 Sep 2024

Daniel

The property on the outside could use improvement but the room was adequate

6/10

Pleasant

28 Sep 2024

Chandra Lee Ann

This place was fine. Not great, not bad. The rooms were what you expect. Parking is close to each room. Hotel upkeep is average. The one negative is there is no breakfast available or a coffee pot in each room. When I did get coffee from the lobby it was fine, but if you go in later in the morning, the coffee gets worse and it is obvious they just poor hot water over old coffee grounds. I do have to say the staff are very nice and helpful and the location if good other than being a bit close to the highway making a nights sleep a little bit noisy.

Leisure Self

6/10

Pleasant

24 Sep 2024

George

Very Old building

Leisure Self

2/10

Poor

22 Sep 2024

Marisabel

Guess the stain game

If attention to detail and cleanness are not your thing, then this place is definitely for you.
As soon as I walked in to check in I knew I had made a mayor mistake booking this place. Unfortunately it was a busy weekend in Pittsburgh and the hotels near by did not have any rooms available.
The pictures and reviews here are very deceiving, this place is outdated, filthy, and on 82 degree weather we didn’t have a working AC.
A lot of rooms had a similar problem, I informed them in the morning (around 8 am) after a sleepless night, and they didn’t come check on it until after 4 pm. They changed it, and the new one barely made any difference.
It was a miserable stay, I would not recommend, unless you like to have asbestos rain on you while you sleep.

Friends_and_family Family

6/10

Pleasant

22 Sep 2024

Brandi

See ratings, picture of room doesn’t accurately represent it. Was expecting average but room was not well kept

Self

4/10

Poor

16 Sep 2024

Jasmine

Stayed for the night. It did the trick but we used our own linens and blankets as their linens had dirt marks, stains, and hair. Dirt all over the walls and very dusty. Not sure they even vacuumed the floors. Bathroom still had soap scum and dirt from previous guests. It was our first time visiting so maybe it was just the cleaner? Overall wishing that they spent a little more time and effort over the cleanliness of the room but the people at the front desk were kind. If you don’t mind a dirty room for a very cheap price it will work but if you’re squeamish about dirty rooms this is not the place for you. Felt decently safe as we were able to park our car in front of our room.

Leisure Pet

2/10

Poor

08 Sep 2024

Fred

Camping

I felt like I was camping at the Red Roof. My room didn’t have any running water in my sink and the air conditioner didn’t work.

Self

10/10

Exceptional

08 Sep 2024

Verified traveler

Helpful staff
Clean room

Self

6/10

Pleasant

04 Sep 2024

Rebecca

The employees in the office were very nice and professional. The room itself was clean. The property is run down. I felt okay staying there with my husband but I wouldn't like to stay there alone.

10/10

Exceptional

24 Aug 2024

Felicia

Quiet ans comfortable

Business Self

4/10

Poor

18 Aug 2024

Patti

The property is old. Rooms are musty, slightly updated, cobwebs near ceiling over the bed. Not a comfy vibe at all. I slept on my own pillow and blanket. Sketchy…

Leisure Partner

6/10

Pleasant

12 Aug 2024

Pablo

Affordable price, good staff.

Didn't like that there is no trash can in the room, and room didn't smell fresh. Coffee is not good.

4/10

Poor

10 Aug 2024

john

So dirty, smelled so bad and musty and moldy, and the toilet was broken so the lid would fall down on your whenever you sat down. Ew ew ew I had to buy lysol wipes and paper towel

6/10

Pleasant

10 Aug 2024

Jacob

The ac did not work at all I had to buy a fan the towels were all dirty but everything else was really good

6/10

Pleasant

08 Aug 2024

George

A good, clean option near Pittsburgh

If you need a simple, clean and comfortable room, just a short drive from downtown Pittsburgh, this is a good option. The staff was very friendly, the rooms I had (I was there two night out of three) were clean and comfortable. But the hotel itself, on the outside, is showing some wear and tear and needs attention. Overall, a good, economical place to stop. The drive into the city for the Pirates game was quick and easy.

Self

8/10

Excellent

05 Aug 2024

George

Good value

If you are looking for a clean, comfortable, no-frills and affordable stop near Pittsburgh, this is a great option. The room was clean and comfortable, staff was very pleasant. The property itself is hurting with obvious wear on the buildings. That certainly needs attention.

Self

6/10

Pleasant

04 Aug 2024

Fitsum

Room was clean but has a stingy odor !

10/10

Exceptional

04 Aug 2024

adam

Cheap price to stay with average room. Wasn't perfect but I don't need perfect, I just need clean. This was reasonable for what I expected and paid

Business Self

2/10

Poor

31 Jul 2024

Raymond

I forgot to pack slippers. i walked in my room barefoot and within the first 5 minutes the souls of my feet were black

Partner

6/10

Pleasant

22 Jul 2024

Michael

Place was very sketchy. No trashcans at all and toilet had a turd in it.

Friends_and_family Friends

4/10

Poor

22 Jul 2024

Joseph

Room was unclean. The microwave was filthy inside. There was a big pile of dirt behind the bathroom door. It was the last-minute choice because our other plans fell through. Our friends nightstand in the room next door was full of peanuts and peanut shells. It looked as though no one came in to clean the room prior to our arrival.

Leisure Friends

4/10

Poor

22 Jul 2024

Amy

No longer a safe or economical stay

I’ve stayed at this hotel numerous times when traveling and previously it’s been a great, clean and economical pick for road trips with my pet. Upon my last stay though I found it in a declined status. Towels from the previous guest were left in the bathroom, there was no garbage can, the comforter was stained at the edges, the air conditioner was functional though the face had fallen off, etc. outdoor there was more trash and discarded bed frames. Indoors the dead bolt and security lock were broken.

Self

2/10

Poor

22 Jul 2024

LI

The front desk lady is very rude messed up /lost my id and no apologies

Business

4/10

Poor

21 Jul 2024

Lisa

Air conditioner was on high and the coolest it could be and the room never got cool…so warm in there it was hard to sleep. Not the most inviting looking property…room was okay for cleanliness…bed was not very comfortable

Leisure Family

2/10

Poor

20 Jul 2024

John

Bathroom came with a toilet plunger, could not flush solid waste disgusting.

Leisure Family

2/10

Poor

18 Jul 2024

Christopher

There was no running water with the sink and a spider’s nest in the shower. Sheets were disgusting.

Business Self

10/10

Exceptional

15 Jul 2024

Alan

Very nice

Business

4/10

Poor

07 Jul 2024

Meghanne

Roaches

The room was serviced and sheets appeared clean, however there were roaches under/around mini fridge and bathroom.

Partner

4/10

Poor

05 Jul 2024

Verified traveler

Never again.

Dirty place, smelled, and super hot and humid when we walked in.

Friends_and_family Family

2/10

Poor

29 Jun 2024

VALERIE

I liked that is was reasonably priced and close to shopping, but this place was filthy! The one hand towel that was left for 2 people was dirty from the people before. When I asked for a clean hand towel, he couldn't find one!

Leisure Friends

10/10

Exceptional

29 Jun 2024

Nancy

Our room was fine. Outside needs some attention.

Leisure Family

2/10

Poor

28 Jun 2024

Ketan

Not enough towels

Leisure Family

2/10

Poor

23 Jun 2024

Waldemar

If you value your health do t stay here.

This site should be destroyed. The hotel is old, dirty and mold everywhere.

Partner

6/10

Pleasant

19 Jun 2024

Subhi

Overall not bad

4/10

Poor

09 Jun 2024

Paul

The room has paint pealing and is not maintained

Leisure Partner

8/10

Excellent

08 Jun 2024

jodi

Weekend Jeepin Getaway

Room was very spacious and comfy. Bed was comfortable. Could use some updates. Stayed for 3 nights and everyday we had to have our room key reprogrammed.

Partner

6/10

Pleasant

08 Jun 2024

John

Big spider in the bathroom. Several black hairs on the tub wall from previous guest.

Leisure Friends

10/10

Exceptional

05 Jun 2024

Alan

Good

6/10

Pleasant

02 Jun 2024

Tracy

If you were looking for a no-frills basic small room for the night, this is for you. The staff was very accommodating and pleasant. The bed was very comfortable, and the bedspread was super soft. There was however plastered. It looks like it was coming off of the ceiling, but if you don’t care about that, then it doesn’t matter. I was Happy with a bed, shower, toilet and sink. Parking was right outside of your room. It is right next to the highway so if you are sensitive to the sound of cars, then this would not be for you but if it doesn’t bother you then I think you’ll be fine. The basic things were clean however there was dust around particular areas.

Leisure Partner

8/10

Excellent

31 May 2024

Lori

Room was nice, bed comfortable. You get what you pay for in a big city.

Friends_and_family Family

10/10

Exceptional

14 May 2024

Verified traveler

Great location when you need a place to stay, when traveling in the evening, between Maryland and Ohio (or back).

Self

2/10

Poor

13 May 2024

Samantha

Rented a smoke free room only to walk into a very strong smell of smoke. Staff indicated it was OK that it smelled that way because it wasn’t non-smoking, just smoke free. Had to go to another hotel because the smoke made me feel sick to my stomach and they argued about refunding my money.

10/10

Exceptional

03 May 2024

Verified traveler

Very good location for travel from MD to OH. Plenty of food options. Easy access off & on PA Turnpike.

Self

4/10

Poor

02 May 2024

Patrick

Though booked and paid through Expedia, the property charged me again for the room and refused to accept that Expedia already handled the payment

Leisure Family

8/10

Excellent

30 Apr 2024

Randy

Room was ok for price, only issue was 3 small pillows not enough for king size bed

Self

2/10

Poor

12 Apr 2024

Steven

No comments

Leisure Pet

4/10

Poor

10 Apr 2024

Wei

Dirty, no service.

Business_and_leisure Family

10/10

Exceptional

06 Apr 2024

Douglas

The lady checking me in was very friendly, and it was super easy checking in. My room was clean, and the bed was super comfortable!!! I definitely Recommend this motel!

2/10

Poor

22 Mar 2024

Robin

Rude staff
Was charged by expedia when i made reservation, then the hotel charged us again. We have been driving 11 hours. There was dead bugs in room everywhere, smelled horrible, wehad to use bottle water to brush our teeth. Slept in our clothes and shoes. It was filthy!!!

Leisure Family

2/10

Poor

16 Mar 2024

Karns

trash left in room. only 2 stations on the tv worked. no on demand worked. smoke detector was removed and not replaced

Leisure Partner

2/10

Poor

08 Mar 2024

Heather

Pulled into parking lot and was rundown and very dark. It was so sketching that I didn’t even get out of my car I didn’t feel safe.

Self

4/10

Poor

20 Feb 2024

Eamon

Yuckkkkk

Self

4/10

Poor

18 Feb 2024

Rhonda

Way to noisy

Business

8/10

Excellent

18 Feb 2024

Dianna

The staff was very helpful. I had the young lady confused because of a mistake on names on my part, yet they were very patient and helpful. The issue was solved quickly. The rooms were very clean. There were two small things, the pillows on one of the beds were small and square, not what I would consider a bed pillow, although the pillows on the second bed were fine. The shower curtain did it's job, but one could see that it had seen better days. We only needed a room for one night, and this location worked very well.

Leisure Family

4/10

Poor

17 Feb 2024

Sarah

My reservation was downgraded due to them overbooking. The hot water did not work and the other guests were loud. I used to stay at this hotel in the spring time until new management took over. Now you can’t get extra towels at check in and the management is rude and pushy.

Leisure Partner

10/10

Exceptional

15 Feb 2024

John

It's right off US19, I-79, and I-76 / PA Turnpike, but it's hunkered down in a little hollow so there's no traffic noise from either side. The area isn't convenient for low-class, late-night \"meetings\" in parking lots. My room was excellent in every respect: the bathroom was done right, the mattress was nice and soft, the heater was quiet, and the door and window kept the light and the draft out. If you're a couple or a family, this will be fine. This was only about 20 minutes from Pittsburgh as well, mostly Interstate-class driving.

Leisure Self

2/10

Poor

14 Feb 2024

Francisco

Poor costumer services, make people tired waste valeu time in the check-in process.

8/10

Excellent

13 Feb 2024

John

First time at a Red Roof Inn. I got a nice roof for economical price !

Leisure Self

2/10

Poor

12 Feb 2024

Tasmine

Took over 20 mins to find someone for the help desk.!trash outside

Business

8/10

Excellent

11 Feb 2024

Steven

The outside is a little care worn. But the inside of the rooms were nicely updated and very clean. Things seemed maintained well and it was convenient for me to stop to rest on a long nights drive.

Business_and_leisure Self

6/10

Pleasant

29 Jan 2024

Ashley

OK, esp in a pinch.

It was what it was for the price, just ok. The place was acceptable for what it was. It was by far not a luxury experience, but served its purpose.Tip, request clean sheets upon arrival… The only reason I would consider a stay again would be because the staff was kind and friendly and it was quiet.

Self

6/10

Pleasant

29 Jan 2024

Andriy

don't

ownership changed...needs some cleaning and repairing

Business

10/10

Exceptional

27 Jan 2024

Raymond

Friendly staff, easy access to shopping areas and highways, and good parking.

Leisure Family

10/10

Exceptional

19 Jan 2024

Joseph

Nice

Nice room. Comfortable bed

Business

6/10

Pleasant

14 Jan 2024

Brandy

Could have been a little cleaner. Black hair in the bathtub, stains on linen, dust and dead bugs on ac unit, but was good enough for what we needed.

Business Family

4/10

Poor

02 Jan 2024

george

Bed was full of hair and blood. No one was available at the counter so we bought linen at walmart. The towels had stains on them.
Hotel is right beside the turnpike so it is noisy, the heater made lots of noise on top of the TP. I won't go there again

Friends_and_family Family

4/10

Poor

26 Dec 2023

Meghanne

Had to wait 15 mins to get front desk service on arrival. Room was dirty. Trash under bed and dust along surfaces. Minimal towels and amenities. Fire alarm fell off wall after closing bathroom door, clearly wasn’t hooked up properly. Trash cans outside of rooms were over flowing. Dumpsters were overflowing. Never received room service despite a 3 night stay.

Partner

10/10

Exceptional

17 Dec 2023

Earl H.

A little maintenance and upkeep and it would be much nicer property. Lobby could use a good cleaning and updating. Gentleman behind the desk was very accommodating and friendly.

Leisure Partner

8/10

Excellent

28 Nov 2023

Elan

Great stopping point along the turnpike.

Leisure