Name: Baymont by Wyndham Pierre
Address: 713 West Sioux Ave, Pierre, 57501, US

4/10

Poor

03 Aug 2026

Annette

the room itself was decent, although those little plastic cups that are in plastic individually were all out of there plastic and put together with the bag that goes in the ice buckets, the hygiene stuff was empty. totally. i mean dont they check? the ice machine was broken, there was nothing in the vending machine. the internet was down. i needed internet to work, she told me it would be up by 6 it was not up even by midnight so i did not get my work done, i was going to cancel my reservation to go somewhere else due to me having a deadline but nope she said it would be up by 6. there was garbage up out the door going half way up the wall. I would never stay here again and would never recommend it to anyone

8/10

Excellent

31 Jul 2026

Barbara

Staff was friendly and helpful.

2/10

Poor

29 Jul 2026

Peggy

It was dirty, there were no towels in the room. It had a bad odor in the room. We checked out after we checked in

6/10

Pleasant

25 Jul 2026

Roger

Staff was friendly. Room clean, but no amenities such as shower soap, shampoo etc. Two bath towels provided but only one hand towel. Ice machine was out of order and appeared to have not been working for some time. Actual property did not appear as nice in person as it did on the Hotels.com site. Hotels should probably update their photos to give a more accurate representation of the property.

2/10

Poor

25 Jul 2026

Andrea

No ice and no vending available

8/10

Excellent

24 Jul 2026

Justin

Was a Great stay overall!

4/10

Poor

23 Jul 2026

Molly

Staff was great and responsive. The room wasn’t really clean. Hair on the sheets. Makeup on the wall under the mirror. The AC wasn’t working very well. The carpets felt sticky.

6/10

Pleasant

19 Jul 2026

Steven

No AC working in common areas. Ice maker broken. No coffee maker or safe in room. Room was clean and ac worked well in room.

Self

2/10

Poor

11 Jul 2026

Deb

Air conditioning in the lobby not working, ice machine was out of order. Breakfast did not seem fresh, few choices. Would not recommend it.

2/10

Poor

10 Jul 2026

Joselynn

The air conditioner did not work very well, the toilet wouldn’t flush unless you flushed it 3 times and held the handle down all the way. The bathtub was disgusting. The beds and pillows are EXTREMELY uncomfortable!

Family_with_children

8/10

Excellent

08 Jul 2026

Scott

Good solid hotel near several restaurants. The bed was comfortable and the shower was hot.

Self

4/10

Poor

06 Jul 2026

April

Dead bugs on the stairs going up to our room. Needs to be updated. Old furniture in the room. Breakfast was a waffle, mini muffin or an apple. We arrived late and left early.

Partner

10/10

Exceptional

05 Jul 2026

Jana

Great place to stay!!!

Pet

2/10

Poor

03 Jul 2026

Steven

Bed bugs. Three of our party of 4 got dozens of bed bug bites. All staying in different rooms. All of us lacked soap.

Friends

2/10

Poor

28 Jun 2026

James

No soap in shower or sink. Mold around shower head and drain. Two towels only in a room that had two beds. Tv wasn’t working. When I ask for soap she was reluctant to give me a bar and I asked for two . One for sink other was for shower. We ended up leaving early as my husband didn’t feel we were safe. We won’t use brand again.

4/10

Poor

28 Jun 2026

Karri

The property and hotel seem to be poorly managed and maintained. The staff did try to help but were not knowledgeable on how to help. Our first room wasn’t cleaned, our second room was ok. The business center and exercises rooms were also used for storage. The floors hadn’t been vacuumed and it didn’t seem like there was ac in the main hotel areas.

Family

4/10

Poor

22 Jun 2026

calvin

The rooms are dated. Furniture in poor shape.
Sheets were stained and old. Not sure if the bedding was cleaned. No shampoo in the container. Carpets had visible pcs of lint and crumbs on them. Had to ask for a couple towels. Room smelled musty.
AC worked great and was quiet.
There was no other availability or we'd have left for the remainder of our stay.
Terrible place to stay. If I would have taken a sleeping bag we'd have slept in the park or back of the truck.

No bugs and the beds were comfy.
I would be hard pressed to stay at another Wyndham property if this is an acceptable example.

Family

10/10

Exceptional

19 Jun 2026

Carlene

Nice place

2/10

Poor

15 Jun 2026

Sarah

They didn’t have hand soap.

4/10

Poor

15 Jun 2026

Matthew

I would just stay at another location..,

Family

6/10

Pleasant

14 Jun 2026

Kelly

No shampoo or ice. Holes on top sheet. Staff blamed owner. Also, leg on chair not stable. It was disappointing but that does explain the somewhat reasonable rate. Finally, the breakfast was low end for a “buffet”…….pre formed eggs and small sausage patties. Only dairy in gallon jugs. Again, not the worst but definitely read reviews before relying on the pretty pictures and flowery descriptions.

Family

6/10

Pleasant

08 Jun 2026

jerry

1

Partner

2/10

Poor

06 Jun 2026

Alexis-Paul

My stay was terrible from the start. Check-in felt rushed and the receptionist seemed uninterested. My room had no kettle, so I had to wait at reception just to get hot water for drinks. The bed was uncomfortable and I’ve developed a rash on my back. The toilet constantly kept refilling — I reported it multiple times but nothing was fixed until water spilled everywhere. I was moved to another room, but by then I’d had enough. Staff generally seemed unconcerned. I won’t be returning and cannot recommend this hotel.

Self

4/10

Poor

29 May 2026

Dwight

Did not expect a high end experience however the Hotel needs some maintenance. Ice machine out of order, carpet nasty and worn, would not stay there again.

Friends_and_family Family

6/10

Pleasant

26 May 2026

Jesse

This has become my go-to hotel for my weekly stays in Pierre. The rooms are clean enough and comfortable, and there is at least one staff member I am always glad to see. Unfortunately, however, during my most recent stay, May 18-19, I forgot a black, leather skinny belt in one of the bureau drawers of the room I was checked into. By the time I realized I had forgotten my belt, it was gone, with at least two hotel employees, one of them apparently being the manager, informing me that housekeeping staff members always thoroughly check rooms for items left behind by guests but had not found my belt, alluding that the guest or guests who had stayed in the room after I checked out might have stolen my belt. But, if the hotel's claim that housekeeping employees consistently search rooms for items left behind by guests, then it would undeniably stand to reason that a housekeeping employee stole my belt. So, I will no longer be recommending this property to anyone. Leave nothing behind, especially anything of great value, when checking out of this hotel.

Self

8/10

Excellent

24 May 2026

Angelia

only used the room to sleep but it was good

Friends_and_family Friends

4/10

Poor

12 May 2026

Russell

No wash rags
No bath soap
The man that checked me in a slob
They had a stack of previously used door keys in previosly used door keys envelopes in a pile on the desk.
The man checking me in had to sort through this pile to find my key.
The juice machine for breakfast didn't work. The employee said it has a mind of its own and it comes and goes as far as working.
The eggs and sausge wre cold.
Pump coffee dispenser was dirty.
They 2 employees I had contack with acted like you were bothering then.
The luggage cart was old and small.

Self

2/10

Poor

10 May 2026

chad

Staff was not professional or even there needed them several times for different problems and each time no one was at the desk and had to call them and wait for them to arrive which at one point we were told would be right there and 25 minutes later finally after another guest called who was waiting also finally showed up.

Once in our room couldn’t find the T.V remote anywhere after asking the front desk about this and being told by them that it was in my room somewhere just have to look for it, they found the one assigned to our room in the drawer which the back was broke on it, they handed it to me went to use it didn’t work. So had to go back to the front desk where the worker finally came up to the room and tried to reprogram a new remote which after all said and done you could only change the channel and nothing else.

The air conditioner in the room was unplugged when we arrived so we plugged it in and used once the room was cooled down we tried to shut it off but it wouldn’t obviously the reason why it was unplugged.

Lastly even though I paid for my room thru hotels.com completely they charged me again which they told me they didn’t until I proved it to them and then was finally refunded the second charge they day after.

And the room had lots of broken items in the room.

Friends_and_family Family

10/10

Exceptional

05 May 2026

Desiree

Very clean, quite and I felt.safe. Staff was polite and courteous.

Self

6/10

Pleasant

15 Apr 2026

Jennifer

Breakfast was pretty sketchy each day. Hot items cold, waffle mix separated, orange juice was something pink. Ice machine was broken, vending machine empty.

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Forrest

It was a good location in the separate building. I never had any issues accessing my room.

Self

4/10

Poor

06 Apr 2026

Lambert

The only thing that room had was clean bed. The TV did not have instruction how to use it, the floor was not vaccum, the lighting was terrible, all the vending machines were not working, the exercise room was full of suppies & junk and the breakfest aera was very small.

Family

4/10

Poor

04 Apr 2026

eugene anthony

The breakfast was really bad. The first day they did not have decaf coffee, the juice machine never worked, and they barely had any bread etc. It was so bad we went somewhere else for breakfast.

Pet

8/10

Excellent

03 Apr 2026

Jeremy

Parking was adequate. Room was clean

2/10

Poor

02 Apr 2026

Jeremy

Room was dirty, no soap or shampoo for bathroom anywhere in hotel.

Partner

4/10

Poor

31 Mar 2026

Cindy M

Parking ok, outside doors looks broken- so wouldn’t lock, no hand soap- supply hadn’t come in? Booked queen bed got double. Only one bath towel. Room was dark- lamp at bedside didn’t work, clock didn’t work.
Staff refilled coffee and hot food when requested

Partner

8/10

Excellent

27 Mar 2026

Laurel

Good breakfast, easy parking, clean up-to-date rooms

Family

4/10

Poor

21 Mar 2026

Robert

Very disappointed for a Baymont property.

Self

8/10

Excellent

20 Mar 2026

Laurel

Good value for dollar

Family

8/10

Excellent

20 Mar 2026

phil

Room was clean and large. Ice machine didn’t work and breakfast was deficient

Family

10/10

Exceptional

07 Mar 2026

Robert or Deanne

Would stay here again! Had a flight delay and staff was extremely polite and understanding. Will recommend this place to anyone!

Friends_and_family Family

10/10

Exceptional

06 Mar 2026

Dennis

Great experience

2/10

Poor

02 Mar 2026

loretta

The heat wouldn't come on in my room at the annex building. I was moved to another room and the same issue. I ended having to go to the local dollar store and purchase a space heater to warm up the room.
I didn't want to have to move my belongings again because I am handicap and am limited and it is painful to walk.

Self

10/10

Exceptional

16 Feb 2026

Dale

Close to the venue I was attending reasonable quite

Business Self

4/10

Poor

13 Feb 2026

SEAN

The water damaged walls in the bathroom need to be repaired before you allow anyone else to stay in that room. Very nasty. The breakfast food was not ready at 6:30 AM and when it was finally available it was cold. The coffee was also cold. Aside from the nasty walls in the bathroom the place was fairly clean.

Business Family

10/10

Exceptional

04 Feb 2026

Margaret M

The room was so nice and clean. I really appreciated that. Staff was kind

Business Self

6/10

Pleasant

21 Jan 2026

Don (Butch)

Easy parking

Business

4/10

Poor

16 Jan 2026

Aaron

The room and bathroom weren’t super clean. We also had no hand soap. There was also some staining on the sheets and bedding. It just didn’t feel like a very nice stay.

6/10

Pleasant

28 Dec 2025

Jessica

The staff was curtious, the room was clean, good value. There were mechanical issues in our room with electrical and the tv. The outlet behind the bed was half hanging out of the wall and the outlet on the light fixture next to the bed sparked and was loose. The cable box in our room didn't work and the girl at the front desk didn't know how to fix it. When we checked out I told the young gentleman at the front desk, he said it was because contractors stay in rooms for extended periods and bring gaming systems to hook up to tv. When they do this they change the tv input. If this is a widely known problem then all employees should be trained on how to fix it.
Breakfast was ok. The eggs and sausage where frozen items warmed up in the microwave so it was rubbery and greasy. The waffles were good.
The water pressure was good. Thankful that they are pet friendly for big dogs, however the staff that works nights need to remember to not talk loud on the phone in the hallways at night or early morning. Our room was right across from housekeeping area and staff would talk loud in hallway on the phones which then caused our dogs to bark in the middle of night.
When we checked into our room the heat was set on 80 and it was ridiculously hot in there. We immediately turned off the heat and opened a window. The whole time we were there it was in 40's and 50's during the day (in December) we never ran the heat because it was so hot in rest of hotel which heated our room.

Partner

4/10

Poor

11 Dec 2025

Rory

The TV didn’t work , the air conditioner/ heater was so loud I had to disconnect to sleep, there was no towels for the shower, the breakfast was the worst , coffee was not made that day

Self

6/10

Pleasant

09 Dec 2025

Patsy

The place definitely needed vacuuming. The front desk staff was very friendly and helpful. Breakfast was definitely inadequate as they were running out of supplies to even cook with there was only cereal, coffee and toast and eggs.

Self

10/10

Exceptional

03 Dec 2025

B Holly

Our check in girl was the best.

Partner

8/10

Excellent

01 Dec 2025

Edward

Bed was nice and staff was courteous

Friends_and_family Family

8/10

Excellent

26 Nov 2025

Brent

Room was clean and things worked as expected. Breakfast was lacking and the facility could use a more regular cleaning. Despite those things I would't hesitate to stay there again.

Friends_and_family Friends

8/10

Excellent

25 Nov 2025

Jon

Tv port was broken and inoperable. Other than that a great stay.

Friends_and_family Friends

10/10

Exceptional

21 Nov 2025

Bryant

I have stayed here for many years and I have always enjoyed my stay.

6/10

Pleasant

21 Nov 2025

Denice

The television was attached to a ROKU device
but did not work...had to move rooms. Inconvenient but
service agent was very helpful.

Self

4/10

Poor

16 Nov 2025

Hadley

Yes, bed frame was broke and held together with a hose clamp and collapsed when I sat on the end of the bed to put shoes on. New TV wouldn’t load anything.

Business

4/10

Poor

09 Nov 2025

Alan

Bed was not comfortable.

Business Self

6/10

Pleasant

09 Nov 2025

Jason

Old hotel. Needs updates. The beds were horrible and so was breakfast.

Friends_and_family Family

2/10

Poor

08 Nov 2025

Bob

Clean rooms, hallways have not been vacuumed in months.
First morning of our stay hotel was vacated by any staff. One of the people in my party was locked out of their room for over 3 hours due to no staff on site. Food is n lobby for the breakfast was non existent. The cereal has been in the bins for to long!

4/10

Poor

03 Nov 2025

Dan

The room felt neglected. Base boards were falling off in the bathroom.

10/10

Exceptional

02 Nov 2025

Richard

parking good clean room

Leisure Family

8/10

Excellent

01 Nov 2025

sam

yes, very clean, good room, the hotel is a little older, but they did a great job

6/10

Pleasant

20 Oct 2025

Mike

Average accommodation. Room smelled like mildew. Staff undertrained. Ice machine was empty. Tv did not work unless you sign in with own account.

6/10

Pleasant

15 Oct 2025

Milton

Mid

Clerk wasn't sure if I was going to be able to be checked in, she seemed a little flustered. Air conditioning unit was noisy.

Business

8/10

Excellent

13 Oct 2025

Dustin

Decent Hotel, but not Perfect

The continental breakfast was on the sketchy side and there was black on the eggs (not sure why or what it was, but they didn't taste great). There were flys everywhere in the lobby, so not sure what that was about. Hotel hallways were a little dirty. The hotel room itself was fine, but nothing fancy. I may stay here again, but management needs to up their maintenance on the place.

Business Self

8/10

Excellent

07 Oct 2025

Sandra

Parking was plentiful. Room was clean staff was helpful.

Leisure Self

6/10

Pleasant

05 Oct 2025

Heather

At check in, no one was at the desk. I picked up the phone as instructed by a sign that was posted. The front desk lady got up from a lobby chair and said \"im the one that will assist you\" as she watched me walk in. Proceeded to tell me \"whe had a headache and hates when people spam the phone.\" She was also extrememly unclean, strong body odor, sloppy and overall unprofessional. Our room was clean, but the bathroom/shower room lightbulb had burned out. My husband went to the front desk to get a replacement so he could just change it. The front desk told him she didnt know where to get lightbulbs and would have maintenance come do it when they got there, within an hour. No one came.
So after camping and hunting for 2 days, we chose to take showers in the dark.
The morning of checkout was great. The gal working was great at her job, cared what guests needed and ensured everyone was taken care of. She needs a raise, others need to be cut loose.

Leisure Family

2/10

Poor

04 Oct 2025

Laurie

When we walked in there was a couch with a young girl overweight greasy hair playing on her phone . There was a sign that read “ pick up phone for service “ I did and then and only then did she get off the couch . We filled out one paper with all the info I gave on Expedia again . Then she gives us another page to write the same information as we just wrote so this would have been 3 times . When I remarked she could just copy the info onto other paper she replies “ I am only doing my job and I don’t need any attitude from you ! We left and went somewhere else.

Leisure Partner

4/10

Poor

01 Oct 2025

Sherry

I didn’t like that there was no elevator & no coffee pots in the rooms & the TV didn’t work.

Leisure Self

10/10

Exceptional

22 Sep 2025

Sherry

The receptionist was very nice & knows what to do

Leisure

6/10

Pleasant

21 Sep 2025

Doug Brenda

Needs lobby cleaned

Leisure Family

4/10

Poor

16 Sep 2025

Laurie

Skip this Pierre hotel

Booked this hotel as we were rolling in. The pictures are misleading because the room was nice enough but the property is old and run down. The lobby and breakfast area and halls had old, worn out carpet and didn’t look very clean. We skipped breakfast because no a/c in lobby.

Friends_and_family Family

6/10

Pleasant

13 Sep 2025

Adrienne

Upper Hill awkward to get to. Staff was very friendly. Breakfast was standard fair, but not very good.

Leisure Partner

6/10

Pleasant

10 Sep 2025

Michael

Check in clerk was friendly. This is a dated property. No elevator-room on second floor. Opened door to a musty/smoky smell in room-took me back to my 70’s childhood memories of traveling with my parents. Bed was comfortable. Won’t be back.

Business

10/10

Exceptional

08 Sep 2025

Nicole

Comfortable beds, clean and pleasant room

8/10

Excellent

03 Sep 2025

Sandy

I did have a good stay but the condition of the facility was lacking. I noticed several things that we not kosher. The exercise room had laundry baskets full of laundry setting in there, the tv didn't work, things were just dirty in there. In the breakfast area, old food in the chair cushions. Bags of garbage setting in the hallway into the evening. I did notice my room was not as clean as it normally is, carpet. The second day I was there the electricity was out for a lot of the breakfast appliances. I felt sorry for the staff they could not get ahold of anyone to come and look at the electrical problem. I was just shocked at how much the hotel has gone downhill. I was told the manager is somewhere in TX starting up another hotel so she was not available. Someone needs to get some responsibility and get that place looking and working like it should.
May think before staying again. I've always enjoyed staying at the Baymont, it just works for me.

4/10

Poor

30 Aug 2025

Lori

People were nice , our room smelled very musty . Not the most updated hotel . Ok but wouldn’t stay again .

Leisure Partner

8/10

Excellent

30 Aug 2025

Alec

Night staff needs training. Morning staff very unhappy with her job. Tells everyone about it. Flies in the building because no A/C in lobby. They leave doors open because of heat.

8/10

Excellent

29 Aug 2025

Bradley

Location was a little noisy, we were there to sleep for one night. Lots of noise above us. Room was fine, probably needs some updates.

Leisure Partner

4/10

Poor

24 Aug 2025

Thomas

First impression, filthy telephone at check-in to be used if no one available for service
Fitness area used to store laundry, room empty but a personal drink and head phones left on treadmill
Fly strip hanging over food in breakfast area
Clump of blond hair in middle of carpet in our
room
Disappointed that this place was on Expedia

Leisure Family

8/10

Excellent

23 Aug 2025

Chandler

It was nice but the shower had low water pressure so I didn’t feel like it got me clean

Leisure Self

10/10

Exceptional

18 Aug 2025

Gregory

Great customer service! Friendly front desk lady helped me with my luggage and transportation. Enjoyed my stay. Would defintely return here.

Leisure Self

6/10

Pleasant

17 Aug 2025

Tiesha

Very friendly and helpful staff.
Microwave had a tray that did not fit, very little amenities. Was just fine for a one night stay while traveling lobg distance.

Business_and_leisure Partner

2/10

Poor

17 Aug 2025

Melissa

The air conditioner was so loud banging wind told them didn't do anything about it. They only have 2 towels in a double queen bed room in the whole bathroom. I asked for more didn't have anymore! awful customer service. Will never stay there again!

Business

6/10

Pleasant

16 Aug 2025

Kelly

Our friends key card didn't work when we returned laye night. Even though the lobby was open and we used the lobby phone to summons a clerk no one ever came.

Leisure Partner

4/10

Poor

12 Aug 2025

Brent

My wife and I stayed in Pierre as part of our 20-day travel across the US and Canada. All hotels were within this price point, but this had to be our lowest experience.

I cringed when I noticed the pest strip full of dead flies hanging directly above the serving dishes for eggs and sausage.

The front door entrance was propped fully openwhen we arrived and was still propped open when we went to bed at 11:15 p.m.. It was open again when we got up at 6:00 a.m., so I can only assume it was left open all night. That normally wouldn't be a problem, except it didn't appear that anybody maintains the front desk. My wife and I sat and watched TV for 10 minutes while we rang the bell waiting for service at 5:10 pm when we arrived. In fact, I had started calling the reservation desk on my phone to try and get their attention...when the lady eventually appeared. She had been in her room down the hall making her dinner. An hour later when I came out to ask about Wi-Fi, I had to get the information from another hotel guest, because the front desk had no one there and they were not responding to the Bell.

What this Motel offered was disappointing. Both their website, and Expedia, list that there are laundry facilities available to guests. We were told that was never the case when we arrived.

Both my wife and I were scalded in the shower as the cold water came and went.

In the morning, we had to exit the motel through the housekeeping area, after the ice machine flooded the hall.

Leisure Partner

6/10

Pleasant

07 Aug 2025

Verified traveler

Disappointed

The person at the desk was wearing a stained and sloppy t-shirt with no bra despite definitely needing one. It was really unkempt and made us question even staying. The bed had no cushion at all and the smell of the fabuloso product was really really strong. Air conditioning unit was not working properly.

Partner

10/10

Exceptional

07 Aug 2025

Mark

Good place to stay. The rooms are clean.

Business Self

6/10

Pleasant

07 Aug 2025

David

Check in was slow. Had to pick up phone to get someone there in the afternoon. Wanted to get change for soda machine. They do not keep change there. Then was told the machines rarely work. Vending machine was out of order. Was told to go across the street to the gas station if I wanted something. Had just ridden all day. Did not want to go to the gas station at 10 pm.

Leisure Family

8/10

Excellent

06 Aug 2025

Verified traveler

Nice room. Concern about slippery bathtub.

Friends_and_family Friends

8/10

Excellent

04 Aug 2025

Steven

This is a decent clean place to stay, nothing fancy. I have stayed here a lot and have had no issues. Its pretty clean and quiet. Down side was vending machine was not working last time I was there and the free breakfast is VERY limited/basic with few options but cannot expect more with a great rate and clean room

Leisure Self

4/10

Poor

01 Aug 2025

Rose

Shower was hard to turn on my sister's room. They had no hot water. After a long day on the road. We were all looking forward to our hot showers. The outlet plates were cracked and icky and the electrical stations were all broke and out of order

Leisure Family

6/10

Pleasant

31 Jul 2025

Roxanna

The hotel was fine. Room clean. Surprised that there was no maid service and we had to ask for clean towels everyday. Front desk staff very nice.

Friends_and_family Family

4/10

Poor

31 Jul 2025

Lindsey

Front desk staff was very friendly. My room was in the second building and it looked out on a broke down car. The building had an odd smell. There was a window AC which worked but it wasn’t great. Overall it wasn’t a great experience beside the friendly front desk person.

8/10

Excellent

27 Jul 2025

Theresa

This place needs updating

Leisure Family

8/10

Excellent

24 Jul 2025

Sue

Hallway stairs were quite dirty. Breakfast was soho

Friends_and_family Family