Name: AMC Royal Hotel & Spa
Address: Hurgada Al Ismaileya, Hurghada, 498, EG

AMC Royal Hotel & Spa

Hurghada · Egypt

Hurgada Al IsmaileyaView location

47 reviews shown

4/10

Poor

04 Jan 2026

Alexandru Radu

it was very disgusting. food you didn't even have anything to choose from.. almost always the same options. considering the very high amount I paid.
wifi no I didn't have access.
I don't recommend.

Leisure Self

10/10

Exceptional

25 Nov 2025

Abdulsattar

The staff was great very helpful

Partner

10/10

Exceptional

25 Apr 2025

Saied

The property, south of the hotel has a generator that makes a lot of noise and ruins the calm and peaceful environment near the red sea.

4/10

Poor

23 Apr 2025

roger

Disappointed

Not the a 5 star hotel.

Buffet is nasty.

Friends_and_family Family

8/10

Excellent

05 Nov 2023

Anthony Charles

mostly excellent

Leisure Family

10/10

Exceptional

24 Oct 2023

Nagy

Good

8/10

Excellent

12 Oct 2022

Hany

The cleanliness,the service,the staff been helpful, food is good but breakfast needs some improvement

Leisure

10/10

Exceptional

07 Oct 2022

ahmed

V good

All thing was very good food and staf and pool

Partner

10/10

Exceptional

16 May 2022

Mohamed

Thank you i enjoy My stay very much

Leisure Family

2/10

Poor

13 Feb 2021

Mahmoud

Food privilege is so bad

I didn’t find any point could I say amazing.

Friends_and_family Family

10/10

Exceptional

10 Dec 2020

David D

Excellent

Great hotel. Great beach. Very good food. Very Friendly staff. A bit too far from Huragada, but overall I really enjoyed my stay!

Self

2/10

Poor

02 Aug 2020

SAMIR

ad experience

My stay was an awful experience.. the food is not as expected.. all inclusive doesn’t help where I had to go out for lunch and dinner.. the pool is all crowded with people no social distancing .. people were swimming with all types of clothes.. no effort has been made to ensure a healthy us of public facilities... in many cases I was begging for ice.. young male guests have been bothering us at the beach... what received doesn’t match 40% of what I paid... I urge Hotels.com to review carefully before advise others to book there...

Friends_and_family Family

4/10

Poor

19 Nov 2019

Iben

Closer to 2* hotel than 5*. Go somewhere else.

If I could, I would have checked out after the first 12 hours and gone somewhere else. However, our stay was non refundable.

One of the reasons I booked this hotel was the “WiFi in rooms” as I needed to work at night. The WiFi on the hotel is horrible. If your are lucky, you can read an email or two in the lobby. Even when you pay ekstra for WiFi in your room, it’s useless.

First thing I did when we entered the room was remove the dirty rug on the floor. I folded it up and put it aside.
Even though mentioned to the reception, it remained in our room throughout our stay.

The remote control for the tv had missing buttons and could not be turned on. This time I thought I would call reception to save going all the way down there. However, the phone in the room didn’t work.

The kettle was plugged in to a faulty powerpoint and only worked when plugged in somewhere else on the floor.

A playground is great when traveling with a child however this one was old, worn down and broken: the entry to the playground had a big sharp rock, mud and a tube from something... overall it was not a very child friendly playground.

The pool area and especially the tiles around the children’s pool needs attention. See photos.

Food was low quality. Postmix soda tasted like chlorine.

Overall, this is definitely not our definition of a 5star hotel.
Although reception staff wasn’t of any help at all, we did meet a few helpful, understanding and friendly staff members.

Friends_and_family Family

6/10

Pleasant

02 Jan 2019

Verified traveler

A reasonable hotel for the price. Everything was ok but not great.

10/10

Exceptional

27 Nov 2018

Bassem

Amazing hotel totally...the room is clean with a wonderful pool & sea view, the swimming pool is large enough for many guests with different depths & aqua also exists, restraunt services a tasty wide variety of food each meal, hotel has a large kite station & a long marine with a very beautiful view, soft drinks available every where, animation team is professional makes all guests happy, staff is smiley & helpful, at last it was a wonderful vacation at AMC hotel seeking to come back again in summer with all my family

Leisure Family_with_children

10/10

Exceptional

27 Aug 2018

ashraf

Amazing
Good hotel good facilities, good foods

Friends

8/10

Excellent

15 Apr 2018

Milton

I Recommend This Hotel

We booked the Honeymooners Package which I thought was a great deal for the value. It included things like free shuttle to/from airport, romantic set dinner, and a few other items. The problem we faced was that it seemed as though the hotel was just simply unaware of exactly what was suppose to be included in the package. Well after speaking with guest relations, everything was worked out. We ended up going to guest relations for all our concerns and this worked out perfect as some of the front desk staff just wasn't friendly or helpful at all. Guest relations took care of all our needs and we felt as though we were taken care of.

Other than that, we loved the hotel and everything included as this is an all-inclusive hotel. Have the option to choose from multiple bars, multiple locations for dinner, and a beautiful beach was amazing. I would recommend to all guest, just be sure to contact/email the guest relations prior to arrival for any extras.

Family

4/10

Poor

19 Dec 2017

Verified traveler

not bad

Surprising extra payment

Family

6/10

Pleasant

15 Dec 2017

Verified traveler

Being vegetarian there wasn't a great range as we went All Inclusive. Apart from salads and fruit everything else had meatin it.

8/10

Excellent

30 Nov 2017

sayed

Nice hotel \n

Nice hotel exclant sea view ,comfort room, very good animation team and eexclant stuff

6/10

Pleasant

14 Nov 2017

Paola

Windy Hurghada, terrible food.

First of all: Hurghada is very windy, it might be good in August but it’s not good in November. On the beach you have the wind breakers, but this is not the right place if you are planning to swim.
The food in the hotel is terrible, I’ve been eating rice and red cabbage for 10 days, and the restaurant smells very bad.
Staff was nice though, sometimes even too much.

8/10

Excellent

11 Oct 2017

Mostafa

Generally the trip & hotel are very nice , may be more snakes should be added for the beach restaurant ( fries)
The major comment is all the staff completely ignore the Egyptian guests , even no good morning , it is the first time on my life that the animation team didn't speak with me or invite me to join them in any activities , I know very well that Egyptian guests are not easy on sometimes , but finally they are guests & should have the same way of treatment like other nationalities. But if you ask any of the hotel staff for support they will help you , but no body will come to you

Family

8/10

Excellent

31 Jan 2017

Michael

everything was alright

was good

Family

10/10

Exceptional

20 Feb 2026

Roberto

Nice place and nice people

Friends_and_family Family

10/10

Exceptional

10 Feb 2026

Cristiana

Great place
Clean, full optional and veri very kind the people

10/10

Exceptional

10 Oct 2025

Georges

Belle plage, loby et personnel attentif et serviable.
Bon buffet mais répétitif. Bière toujours chaude au bar de la plage

Leisure Partner

6/10

Pleasant

12 Apr 2025

John

The property was nice and well kept. Dishes were often dirty and the quality of the food allright.

2/10

Poor

06 Mar 2025

Verified traveler

Off bare GRUSOMT føler meg lurt.

Partner

4/10

Poor

22 Sep 2024

Thomas

Vi kommer aldrig tilbage til det hotel det er ikke for europæere tjenerne kan ikke snakke andet end arabisk du kan ikke bestille på hverken engelsk eller tysk hvis man f.eks. prøver at bestille en Sprite kigger de på dig som om du er idiot.
Maden var det samme hver dag og ikke specielt godt igen satser de på de arabiske gæster vi endte med at køre på marinaen om aftenen for at spise. Men det er til gengæld også billigt.
Og så havde vi en virkelig dårlig oplevelse af personalet ved frisør og massør. Jeg var inde og få massage og det var sådan set godt nok men efterfølgende skulle jeg høre på at hans mor var kommet på sygehuset og de havde ikke nogen penge til at betale regningen så direkte tikker ved gæsterne hvor han siger at jeg skal bestille et par tider mere og jeg får det til en god pris men det passede heller ikke lige pludselig skulle jeg betale det samme for 25 minutter som jeg lige havde givet for 45 minutter de er nogle værre svindlere.
Der er dog to positive ting jeg vil nævne det er at rengøringen er der styr på.
Og Ali der går rundt ved poolen og sælger ture han er en humørbombe og et virkelig godt bekendtskab men som sagt kommer vi aldrig tilbage til det hotel igen.
Vi var fire voksne en teenager og fire børn

Friends_and_family Family

8/10

Excellent

14 Oct 2023

Mustapha

L’hôtel était très bien mais malheureusement, nous sommes tombé malade à cause de la cuisine du restaurant le Blue Lagoon. Par contre le restaurant italien était très bien, nous n’avons eu aucun problème.

Leisure Partner

2/10

Poor

17 Aug 2023

Heidy Maria

Sehr unfreundliches Personal.
Essen war schrecklich und es gab nur Ananas Saft und Orangensaft zum trinken. Was auch nicht geschmeckt hat. Nie wieder !!!! Empfehle ich auch keiner

Leisure Family

6/10

Pleasant

07 Apr 2022

Verified traveler

Ok for one night

We stayed there for one night at the end of our two weeks trip in Egypt. It's OK for one or two nights if you don't expect too much.

Pro tip: skip their food and go to the restaurant \"Medusa\" next door - awesome food

Positive:
- clean
- comfortable bed
- affordable price
- close to the kite station next door

Negative:
- horrible food (Egypt has amazing food but the hotels food is really, really bad: no variety, almost no choice, we got food poisoned etc.)
- really noisy old fridge in the room that can't be unplugged
- free WiFi only in the lobby and not in the rooms

Partner

6/10

Pleasant

12 Aug 2019

Verified traveler

Als ich diese Hotel gebucht habe, stand Free wf. Als ich vor Ort war, habe ich gemerkt, dass Free Wf nur in der Lobby hätte sein sollen.
In tat und Wahrheit habe ich meine Laptop um sonst mit genommen.Ich konnte in diesen 2 Wochen kein einziges mal die Zeitung herunterladen geschweige denn mein Mail überprüfen. Ich habe dann reklamiert in der Lobby. Die fade Antwort war, dass eben viel Leute zur Zeit im Internet wären. Ich habe es zu allen Tageszeiten versucht vergebens.
Das Personal in der Lobby war bei Reklamationen unfreundlich und abweisend.
Die Zimmer und der Zimmersevice war hervorragend. Das Personal im Speisesaal war freundlich zu sehr zuvorkommend. Manchmal dachte ich, die können die Gedanken lesen. Das bier stand schon da bevor ich mein essen geholt habe. Sehr sehr gut.
Das Essen war reichhaltig. Schade, dass die Küche nicht liebevoller kocht. Man konnte es essen aber von einem 5-Sternhotel sehr weit entfernt. Sehr sehr schade.

Leisure Self

8/10

Excellent

19 May 2019

Verified traveler

Der Aufenthalt im Amc Royal hat mir sehr gut gefallen, Personal sehr nett, geben sich alle Mühe auf die Wünsche einzugehen.

Leisure

6/10

Pleasant

03 Apr 2019

Morandi

La qualité de la literie. La gentillesse du personnel

Leisure Partner

4/10

Poor

16 Jan 2019

Verified traveler

Hotel recensito come 5 stelle, ma può essere considerato al massimo un 3 stelle. Struttura non tenuta benissimo e cibo di scarsa qualità e varietà.

8/10

Excellent

14 May 2018

Petr

Отель на твердую четверку, но если необходим ранний заезд или выезд, то лучше выяснять заранее. В моем случае я приехал в 5 утра, Парень на ресепшене сказал, что я должен платить как за сутки, а потом и вовсе отказал, сказал что свободных номеров нет. Уборка в номере тоже не навязчивая, уборщик хорошо если часам к 5 соизволит прийти убраться.

8/10

Excellent

02 Apr 2018

Galina

Хороший отель,территория небольшая, зеленая. Чисто. Мой номер находился в главном корпусе, достаточно большой, комфортный. Сейф в номере, бесплатный. Пляж небольшой, мелкий, но есть пирс, можно уйти поплавать на глубине. Еда обычная, из мясных блюд, в основном, курица. Овощи,салаты, соусы. Десертов много, но я не любитель, попробовала только песочное печенье- понравилось. Ресторан - маловат. Отель был заполнен наполовину, но на ужине - столпотворение и нет свободных столов. Пиво - разливное, вино тоже. В бич баре подают вино (во многих отелях - только в ресторане).
Расположение - вдали от центра, если нужен шопинг - придется брать такси
В целом, понравилось, рекомендую.

8/10

Excellent

13 Mar 2018

Verified traveler

Allt var bra, stranden var fin men liten och man kände sig lite instängd då allt var instängslat. Maten var ok både på buffén och i \"gratisrestaurangerna\". Åt i den asistiska betalresturangen och det var bland de godast jag ätit på länge. Bra alkoholfria drinkar. Störande med alla försäljare på området. Men allt som allt ett trevligt hotell.

Family

6/10

Pleasant

04 Mar 2018

Alex

Good hotel

As a normal hotel I can say ! First floor room was not good , shopping service center in hotel was not good and prices was so high than other side ! Food was good but juice drink was not natural ! Extra service for boat tour / diving / snorkeling / was expensive and unreality than can find on internet !! rest ting was ok !

6/10

Pleasant

18 Jan 2018

Ala

Ganska ok hotell

Partner

6/10

Pleasant

10 Jan 2018

superoby

Grazioso hotel con spiaggia privata e piscina

Hotel grande e bello con molti confort
Personale attento
Piscina grande per adulti e bimbi

8/10

Excellent

24 Dec 2017

Verified traveler

Väldigt stort hotell med många aktiviteter och nöje.

4/10

Poor

21 Dec 2017

Tarik

All inklusive nicht nutzbar

Das Essen ist ungenießbar, das Geschirr wird mit der Hand, ohne Seife oder Lappen abgewaschen und das auch teilweise im WC Waschbecken( bezogen auf die Bar in der Lobby).

8/10

Excellent

11 Nov 2017

Oleg

Пришлось доплатить за номер

Не ронравилось то что при заселении попросили доплатить 463$ За ребенка 12 лет. При бронировании номера указал что нас будет именно 3 человека. В итоге 223$ вернули . Но 240 все таки доплатили. 20$ за ребенка в сутки. Хотя дополнительные кровати и полотенца нам не предоставляли в номер. В отеле пытались убедить что ребенку уже 13 лет, хотя на момент выезда ему 13ти еще не было. Прошу в будущем сообщать о необходимых доплатах заранее, а не писать что цена окончательная.

Family

8/10

Excellent

16 Oct 2017

Pavel

good value of money, perfect place for kiteboarding, kite center 100m from the hotel... watch out for charging electronic on the room, always use power protection socket.. on last visit by charger for MacBookPro stop to work. thinking that just charger die..but finally notebook not working with new charge and motherboard with SSD die. On previous visits iPhone charger die... maybe it is global Egypt problem...

Family

10/10

Exceptional

14 Oct 2016

Elsayed elSheemy

الراحة والاستجمام

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