Super 8 By Wyndham Hampshire Il

6/10

Pleasant

21 Mar 2026

Linda

I received a text asking if I needed anything. I needed extra pillows but didn't receive any. There was a coffee maker in the room. It was dirty and no cups in the room
No hand towels, only 2 rough feeling \"bath\" towels
The best reason to stay? It's right across jumping on i90 expressway which is what i needed. The room was clean but very dated

Self

6/10

Pleasant

17 Mar 2026

Kurt

There was no landline available to use nor a microwave in order to heat some food. The TVs complicated to use. The staff was friendly, but it sucked to have the room right next to the ice maker. The bed mattress was uncomfortable, but the linens were comfortable. I would’ve liked to have more than two pillows available as well. I reserved a room a week before and yet I got stuck way down at the end of the hall… I requested a floor level closer to the In-N-Out of the building. Would I use your facility again, yes, but only if I have to officiate at Burlington Central again!

Self

4/10

Poor

16 Mar 2026

Michelle

Room was not prepared.. no toilet paper, soap, refrigerator was unplugged

2/10

Poor

24 Jan 2026

Daniel

Bathroom has a broken light hanging from ceiling above the shower. I hope theres no camera in there?

Black hair and small red stain on sheets.
Sheets and pillows did not smell good.
Room smelled like spices.

Sounds from neighbors talking could be heard all night - thin walls.
I will not be back.

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

rama

Clean rooms

6/10

Pleasant

30 Dec 2025

Lisa

The room was nice but the tv did not work. The staff was nice.

Friends_and_family Family

2/10

Poor

24 Dec 2025

Jerry

Bare bones hotel. No amenities -not even cups or glasses in the room. No maid services with a 3 day stay - not even towel exchange. Elevator broken - I just had back surgery. Breakfast was very sparse. Staff didn't seem to care or were not willing help. I GOT CHARGED AGAIN UPON CHECK IN WHEN I THOUGHT I HAD ALREADY PAID EXPEDIA!

Business_and_leisure Self

10/10

Exceptional

15 Dec 2025

Norbert

👍

8/10

Excellent

10 Dec 2025

Faith

Clean room nice hotel just didnt get a king i pushed king on hotels.com app it gave me a queen very unhappy slept bad so tired today . Not good couldn't do any work today. Never again use Hotels.com

Partner

8/10

Excellent

07 Dec 2025

Jennifer

Staff was friendly and helpful. Nicely updated hallways. The room itself was quite comfy, partially updated but they could have updated the furniture. No complaints on the hotel itself.my complaints is the patrons there.let's talk hotel etiquettes we all know that the doors are heavy and they slam so why won't people slow the door down so it won't slam also truckers parked behind the hotel and all I can hear is their trucks still on.. luckily I was able to zoneit out and go to sleep

Business

8/10

Excellent

24 Nov 2025

Sharif

Clean rooms and the bathrooms were new
Apart from the elevator were not working . So if heading to 200 + you will have to lift your belongings to 2rd flow

Business Self

2/10

Poor

01 Nov 2025

Muhammad

Staff is terrible

2/10

Poor

29 Oct 2025

Mark

trashy

2/10

Poor

26 Oct 2025

Sergio

Respetar las reservas, pedí una habitación para tres y cuando llegamos a las 23:00 horas dijeron que no que solo dos personas por habitación, la reserva era para tres, pues me tocó que dormir a mí en el coche, traté de conseguir servicio al cliente con expedía y miedo de una hora de no conseguir buenos resultados, decidí mejor dormir en el coche, tenía que viajar temprano al otro día

Business_and_leisure Family

10/10

Exceptional

25 Oct 2025

Scott

Great

2/10

Poor

24 Oct 2025

Linda

everything was gross

Leisure Family

6/10

Pleasant

19 Oct 2025

Karen

I was given a room on the second floor and not told the elevator was not working. I had to make multiple trips up and down the stairs with my things. I did not have a microwave in my room. Breakfast: only regular coffee, no decaf, no juice of any kind, the bread was very dry and hard as a rock. It was nice to see the updated deco and lighting in the hallways.

Self

4/10

Poor

13 Oct 2025

Linda

It’s was safe

Business Partner

6/10

Pleasant

03 Oct 2025

Robert

Hotel has not be updated in years

Leisure Self

4/10

Poor

29 Sep 2025

ODILA

I booked 3 rooms and they all had a horrible smell. I changed rooms and the next room had the same horrible smell. We had to buy air freshener to see if it would help and it helped just a little. The rooms were so dirty. The first room we had the sheets were dirty. Even the “do not disturb” sign was dirty! Everything was dusty. My parent’s room had horrible stains in the carpet. The only good thing was the second room had clean sheets. We only stayed 1 whole night that’s why we didn’t change hotels. When we told the staff they looked dumb founded like no one had ever complained before.

Leisure Family

6/10

Pleasant

28 Sep 2025

Judith

Missing eggs & sausage .
Room was average but for being handy capped accessible the shower lacked hand bars.
Also all lamps had to be plugged in the switches were broken.
Other wise ok. Parking was good.

Partner

10/10

Exceptional

27 Sep 2025

Kristi

Ac was good, room clean, and it was near the Illinois Railroad Museum.

Leisure

2/10

Poor

23 Sep 2025

TENA

If I was the owner of Wyndham I would be checking into that location, the elevator did not work. People with disabilities had to walk up the stairs. They didn’t have towels and wash rags in each room that we had. It was very little for their so-called continental breakfast the cart that you load your luggage in and out with was broken and held together with string..Someone needs to look into it . I know it’s independently owned, but it still has the Wyndham name attached. It’s giving them a bad name.

10/10

Exceptional

16 Sep 2025

Robert

No bar. There is an outside express truck but I didn’t eat there. Limited choices for breakfast and it closed early. AC worked well

Business

4/10

Poor

01 Sep 2025

Jerold

I had heard this was a relatively new motel, but the maintenance was extremely poor. The numbers were falling off the doors and taped back with masking tape. Everywhere in the common areas such as halls was dirty and unmaintained.The 24 hour front desk was almost never staffed. The 6:00 free \"breakfast\" wasn't ready on time and was poor anyway: a few tiny muffins, cereal, self made waffles, toast. Worst of all, there were bugs. The security was poor with the front lobby door open all the time and no one at the desk, and the door on the end being taped to prevent locking.

Leisure Self

4/10

Poor

31 Aug 2025

Charles

Tv never worked.
Room wasn’t ready when we arrived at 5pm
Breakfast is from 6am til 9am.
At 8:30 they had only apples and self make waffles available. I asked where the food was. The attendant stated breakfast is almost over… I said it’s not 9am yet. He then asked would I like some cinnamon rolls , I said yes please.

2/10

Poor

31 Aug 2025

Dawn

The staff was mot friendly, we had a bug crawling on the ceiling, breakfast was very limited, and asking for additional items when they ran out seemed like we were inconveniencing the staff.

Leisure Family

8/10

Excellent

22 Aug 2025

Stanley

Nice quiet motel

Overall, it was a good hotel. Breakfast was somewhat limited to cereal and waffles. A couple minor issues with the hairdryer not working nor the lamp by the bedside not working. No trash can in the bathroom. Otherwise it’s been recently remodeled and is generally nice.

Partner

6/10

Pleasant

17 Aug 2025

Maria

Breakfast is too early

Leisure Family

4/10

Poor

09 Aug 2025

Jeff

Even though I reserved my room over a month in advance, they did not have it available and gave me a different room. The TV remote did not work, and it seemed to be a difficult task for the staff to find a working one. Water pressure was almost non-existent. When the toilet got clogged, the person they sent to take care of it did not know how to use a plunger. I stayed two nights; had there been another option close by, I would not have stayed the second night.

Leisure Self

10/10

Exceptional

08 Aug 2025

Georgii

Good rooms and food truck Grill express at main entrance

2/10

Poor

08 Aug 2025

Brenda

The grounds was cut had trash and thrown out food around. Not pet healthy. Services catered to people that they spoke their language. Check in was at 3 pm. I checked in at 6 pm room was not cleaned. Moved to another room and key didn’t work 2x had to get replaced back and forth. Next day same thing again key wasn’t working. Room was small and cramped even for one person.

Business_and_leisure Pet

2/10

Poor

01 Aug 2025

Michelle

DO NOT STAY HERE — ROACH-INFESTED NIGHTMARE

DO NOT STAY HERE — ROACH-INFESTED NIGHTMARE

I had the absolute worst experience of my life at this Super 8 location (115 Arrowhead Dr, Hampshire, IL).

I woke up at 5 AM with a roach crawling on the back of my thigh while I was sleeping. I jumped up, turned the light on, and to my horror — there were roaches crawling all over the floor, especially under my clothes and shoes. I moved one item, and at least a dozen roaches scattered. It was like something out of a nightmare.

This place is FILTHY, unsanitary, and clearly infested. I now have to worry about whether any roaches got into my bags or laid eggs in my clothes. I was exhausted, disgusted, and anxious — definitely not the kind of night I expected to have while traveling.

I immediately tried to contact the front desk and request a refund, and I will be contacting Wyndham corporate as well. This level of neglect and lack of cleanliness is absolutely unacceptable.

Save yourself the trauma. DO NOT BOOK HERE. Spend your money elsewhere. I will never stay at a Super 8 again.

Self

10/10

Exceptional

27 Jul 2025

Oluyemisi

Nice atmosphere and staff!

Leisure Family_with_children

6/10

Pleasant

25 Jul 2025

Donna

It was ok. Somewhere to sleep but not much else.

Leisure Family

6/10

Pleasant

25 Jul 2025

Donald

No breakfast options

Leisure Partner

8/10

Excellent

21 Jul 2025

Vikkicar

Location was near the Illinois Railway Museum, the main place we had to visit. And the hotel is next to a gas station and Wendy's (happens to be my son's favorite) it was a pleasant experience. We will stay again if we visit the Railway Museum next time.

Leisure Family

10/10

Exceptional

17 Jul 2025

James

Great place! Good location!

Business_and_leisure Family_with_children

8/10

Excellent

16 Jul 2025

Nigel G.

Basic but reasonable price, clean and recently redecorated

Business Self

4/10

Poor

13 Jul 2025

Dan

The room had scary stains all over. The kids jumping off the bed and bashing around above me was awful. I will not be staying at a Super 8 hotel again.

Leisure

8/10

Excellent

05 Jul 2025

Sengchanh

None ok

10/10

Exceptional

04 Jul 2025

Lora

Office Lady, and staff, was thoughtful and kind, always when I stay at this hotel.

10/10

Exceptional

29 Jun 2025

Ahmed

excellent for the price I paid. recently renovated. Have to ring a bell to get the check in desk person, but they did show promptly

8/10

Excellent

28 Jun 2025

Deborah

Nice, clean and quiet.

Leisure Partner

10/10

Exceptional

27 Jun 2025

Lora

Staff is always kind and thoughtful.

Business_and_leisure

10/10

Exceptional

27 Jun 2025

Lora

Staff is always kind and considerate. There were a couple of times where things did not work, such as hair dryer and microwave; however, I blame that on individuals who rent the room because they did not report it. Otherwise, anytime I need any assistance the young lady in the front is always so very kind and thoughtful. A wonderful place to stay!

Business_and_leisure

8/10

Excellent

27 Jun 2025

neil

The facility was nenly remodelled, however there was ongoing construction with upstairs ice machine and Pepsi machines not functioning. Workers in hallways near elevator, difficult to navigate around them. 3pm check in was delayed 30 minutes, 5pm the workers were gone, mostly. They were having a camp fire outside the fire exit door downstairs. Surreal. Staff were friendly, room clean.

Partner

6/10

Pleasant

22 Jun 2025

Lakisha

It was nice

Business Self

10/10

Exceptional

20 Jun 2025

Robert

*

10/10

Exceptional

13 Jun 2025

Allison

They were really good helping and the room was really clean

Partner

4/10

Poor

10 Jun 2025

Anthony

Quite run-down, and they didn't clean the rooms while we were there (three days).

10/10

Exceptional

12 May 2025

Lora

Love the kindness of the staff. The young lady was very attentive and thoughtful. Great place to rest!

Business_and_leisure Self

10/10

Exceptional

05 May 2025

Kazimieras M

Good

6/10

Pleasant

04 May 2025

Ron

Had a bed

10/10

Exceptional

28 Apr 2025

Lora

Dynamic stay--I plan to stay again in the future!
Excellent staff assistance and friendly: a beautiful benefit while staying at this hotel.

(Quiet and peaceful: essential as I work 12 days straight and need the rest, and the hotel is convenient as I come to the area, on my short time off, to visit my children and grandchild!)

Thank you!

Business_and_leisure Self

6/10

Pleasant

15 Apr 2025

Melva

Too many issues.

Partner

10/10

Exceptional

04 Apr 2025

Judy

The property was clean and well kept. We will stay there again when in the area.

Leisure Partner

10/10

Exceptional

03 Apr 2025

Verified traveler

Jean was great and helpful. Great staff and clean place.

Business Partner

10/10

Exceptional

31 Mar 2025

Harpreet

Every thing was good

Business Self

10/10

Exceptional

31 Mar 2025

Robert

Pre check in helped speed everything up. Very friendly staff

Leisure

10/10

Exceptional

28 Mar 2025

Stephen

Liked checking in on line

10/10

Exceptional

23 Mar 2025

Robert

Clean and quiet!

Very clean and quiet, comfortable bed.
Not a queen as reserved but thats the only complaint.

Friends_and_family Family

8/10

Excellent

13 Mar 2025

Troy

It was good for the price

Leisure Self

6/10

Pleasant

17 Feb 2025

Stefan

For price it was okay/ good stay . staff was nice. OK overall.

Business_and_leisure Self

10/10

Exceptional

17 Feb 2025

Joe

Clean

Leisure Self

6/10

Pleasant

15 Feb 2025

Stefan

It was okay/fair stay For the price .

10/10

Exceptional

21 Jan 2025

Robert

The staff at this hotel are absolutely wonderful A always a good experience here

Business Self

4/10

Poor

17 Jan 2025

Sheryl

Complimentary breakfast was awful. Only 1 wash cloth & 2 towels in rm that was booked for 4. Asked for more towels & was told they didn’t have any as they were being washed. Asked for rooms close together & they weren't. Staff not very friendly either

Leisure Family

10/10

Exceptional

11 Jan 2025

Melanie

Very nice property. Very clean my room wasn't ready so i was upgraded to a better room. Great staff

Leisure

10/10

Exceptional

31 Dec 2024

Lisa

It was a safe and clean hotel. I would definitely stay again.

Friends_and_family Family

10/10

Exceptional

31 Dec 2024

Lisa

The staff was very friendly and helpful. Breakfast was good. The only downside was I requested ground floor and ended up on the 2nd floor and the elevator was broke. I will stay there again.

Friends_and_family Family

10/10

Exceptional

21 Dec 2024

Charles

Great place to stay. Has big rig parking in back and excellent staff

10/10

Exceptional

10 Dec 2024

Mohamed

Motel is totally remodeled, it’s excellent. Staff is very helpful. Breakfast is awesome

Family_with_children

10/10

Exceptional

08 Dec 2024

Jaime

Very clean rooms and comfortable beds along with great staff that make checking in easy

Leisure Partner

2/10

Poor

29 Nov 2024

Mark

We found bed bugs and just left to go to the Wyndham up the street. Never stayed as it would have just been denied similar findings from others. Should have checked better

Business_and_leisure Family

8/10

Excellent

29 Nov 2024

Thomas

Noise from a dog staying right next door in a room with a partition door between the two rooms caused me to move to a different room. The staff is very helpful, but need to have pets day in quieter rooms or do something about sound proofing.

Leisure Self

10/10

Exceptional

18 Nov 2024

Edwin

It's pretty okay for the cost👍

Business_and_leisure Partner

2/10

Poor

18 Nov 2024

mark

We found bed bugs in the room immediately packed up and went to the Hampton inn in Huntley. No sense talking to anyone even with another room we wouldn't feel safe. Unable to post a picture of the bugs but they are real.

Find any other place

Business Family

2/10

Poor

17 Nov 2024

candido

It smelled bad, stains on the beds, blankets, or carpet.

2/10

Poor

28 Oct 2024

Tonya

I booked this property over other properties because the listing saud it included a continental breakfast. The room was completely filthy, it smelled, had what looked like blood on the ceiling, hole patches on the walls and ceiling, mold growtg on shower curtain and bathroom walls, dirty microwave, stained furniture and to make matters worse, the fire alarm went off at 7am with lights and siren waking us up after only a few hours of sleep. The host did nothing to remedy any of these complaints. I took pictures to prove this place is a scam. I want my money back. This place is a health hazard!!!!!

Business_and_leisure Family

10/10

Exceptional

18 Oct 2024

Blake

Front desk is very helpful

10/10

Exceptional

17 Oct 2024

Blake

It has been Great Stay so far. I hope they can fix my double booking problem so i can update this post and let everyone know how great they take care of their guests here at Super 8

Self

6/10

Pleasant

17 Oct 2024

Jennifer

The hotel is rehabing and was not offering breakfast.

Business Pet

6/10

Pleasant

11 Oct 2024

Steve

Overpriced in relation to comparable hotels in the region, especially when considering there was no breakfast provided due to \"ongoing renovations\". Stayed at a Super 8 the following night near O'Hare Airport which was nicer, less expensive, and included a nice breakfast.

Leisure Family

2/10

Poor

06 Oct 2024

Riley

Worse hotel ever

Front desk service was horrible. No breakfast as listed in the listing. Room was dirty. Dead bugs in the corners of the bathroom. Shower curtain was filty, stained, and ragged. Bathroom light/fan sounded like a plane engine. They provided the thinnest blacket with cigarette burns in it. Furniture looked like it came from Goodwill. T.V. had l ike 5 channels that weren't sports or news. Smoke detector in the hall way beeped all night long then the fire alarm went off at 8:45 a.m. Sloppy plaster work and paint job. Pictures on listing are no where near what it looked like once we got there with 0 amenities that were listed. Will never stay again.

Partner

4/10

Poor

02 Oct 2024

LATOYA

The property was under construction, which wasn't stated on Expedia. The covers on the be were stained as well as the bathroom towels appeared to be left over from the guest before.The curtains were nasty. Went to Walmart to but cleaning supplies to clean and a blanket to put on bed along with towels.

Business

6/10

Pleasant

29 Sep 2024

Stephanie

I am waiting on a partial refund. Was only able to stay 1 of the three nights was told by one employee that I would get a partial refund for the rest of my stay as I did provide adequate notice under the refund policy. Still waiting. Room was very clean, up dated bathroom. Property under construction so no breakfast. Side door left open all night for who ever to enter the property..

Leisure Family

4/10

Poor

29 Sep 2024

Scott

Yuk

Business Pet

4/10

Poor

19 Sep 2024

Michael

Coffee Maker filthy, after me cleaning it, tried to make coffee-heating element burned out, had to get another coffeemaker from front desk - also used and filthy. After me cleaning it, I was finally able to make coffee. Property advertising continental breakfast and bar/lounge, neither available due to construction work underway in building which appeared to be of substandard workmanship, and no one working on it. Front desk staff asleep in chair, had to wake him to ask a question. Staff appears sloppy, complacent, and not the least bit interested in customer service.

Partner

10/10

Exceptional

19 Sep 2024

earle

All

10/10

Exceptional

06 Sep 2024

Daiana

Affordable, we had to change rooms because there were too many flies in the room

Family

2/10

Poor

31 Aug 2024

Scott

Upon check in I was told I could not have my service animal. Then I was told the person at the counter had to inspect my service animal. When I refused to let that happen, he said I can’t stay. 2 things here. One they are listed as dog friendly, they are not. Then they refused a service animal. I told the employee to call a manger or the police. Then he came back and said I can have a room this time. Not to mention the person is extremely soft spoken, construction fans running in back ground… then after paying full price I’m told they discontinued breakfast. I pointed out the reservation said it was included… seemed to fall on deaf ears

Business

2/10

Poor

25 Aug 2024

Susan

We were visiting a friend that lives in Marengo, IL and this was the closest accommodations. We didn't expect a luxury hotel, but we expected the room to be cleaner. The bathroom had mold and mildew, but the towels were softer than we expected. Super 8 is remodeling the breakfast area so no breakfast was available, can't this be noted on the website? The next time we need to stay near Marengo we'll drive further and go to the Hampton Inn.

Leisure Partner

4/10

Poor

25 Aug 2024

Karen

I was very disappointed that due to remodeling there was not any breakfast available. this was not disclosed when I made my reservation, or on the website for this site.

Leisure Self

6/10

Pleasant

15 Aug 2024

Verified traveler

Front desk was helpful and friendly. needed to send off the guest with a thank you for picking our property and hope to see you again when you visit Illinois. Property in the midst of re-model. Breakfast area and food was bleak - no one stocking the refrig with milk - OJ was tasty and plentiful -Hotel room was sprayed too heavily with air freshener. Bed was ok - pillows weren't the best. - well-lighted parking lot and clean lot

Friends_and_family Friends

4/10

Poor

14 Aug 2024

Chunchih

The bathroom is dirty with very bad smells. The door lock is broken.

Business_and_leisure Self

6/10

Pleasant

11 Aug 2024

Verified traveler

The room was pretty clean. The tissue holder attached to sink in our room was broken and the mini fridge froze our drinks solid. It looks like there may be construction going on so it was a little messy in certain areas and a sign hanging on the doors to stairs asking us to use elevator instead of stairs do to construction. There wasnt much of anything for continental breakfast but they did have the waffle maker.

Partner

2/10

Poor

07 Aug 2024

Jamison

Upon arrival it we noticed our door would not lock and could be opened without the key. We informed the front desk, but had to leave right away. We were assured the door would be fixed (instead of moving us to another room). We left the hotel around 3pm and returned around 1:30am and the door was still unsecured. We were never made aware they were unable to fix. In addition, you could not deadbolt from the inside as when you turned the handle from the outside the deadbolt would just open with it. The rooms were not very clean as well.

Business_and_leisure Friends

8/10

Excellent

07 Aug 2024

Deborah

It was close to the person we were visiting.

Leisure Partner

2/10

Poor

05 Aug 2024

Scott

Very run down and it appears it has started to upgrade the rooms which is needed badly. The room smelled, the shower was disgusting, dirty, and the tub was stained and chipping apart.

Business Self