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Quality Inn (Elgin)

Chicago - IL · United States

500 Tollgate RoadView location

7.6/10Very good1,000 Reviews
Cleanliness7.8/107.8
Service8.0/108.0
Comfort7.8/107.8
Condition7.4/107.4
Location7.8/107.8
Neighborhood8.0/108.0
Value5.0/105.0
Amenities7.0/107.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quality Inn (Elgin)

Get more value for your hard-earned money at the Quality Inn Elgin I-90 hotel in Elgin, IL, which lets you relax and focus on the people and experiences that you came for.

We give our valued guests easy access to such nearby attractions as Trout Park Nature Preserve, Spring Hill Mall, Grand Victoria Casino and Judson Univ. Amenities include free WiFi, free ample parking, free deluxe continental breakfast, free coffee, meeting room, fitness center and guest laundry facilities.

Guest rooms feature a refrigerator, microwave, coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Names on CC and ID must match.

Read more about this hotelShow less

With a stay at Quality Inn Elgin I-90 in Elgin, you'll be within a 10-minute drive of Presence Health and Hemmens Cultural Center. This hotel is 2.8 mi (4.4 km) from Cinemark West Dundee and 3.3 mi (5.3 km) from Elgin History Museum.

Make yourself at home in one of the 76 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:30 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Spoken Language

    English

    Spanish

Nearby attractions

Cinemark West Dundee 4.2 km / 2.6 mi
Hemmens Cultural Center 4.6 km / 2.8 mi
Elgin History Museum 5.3 km / 3.3 mi
Presence Health 5.6 km / 3.5 mi
Grand Victoria Casino 6 km / 3.7 mi
Santa's Village 6.2 km / 3.8 mi
Advocate Sherman Hospital 6.5 km / 4 mi
Sherman Hospital 6.5 km / 4 mi
George Van De Voorde Fire Fighter Memorial Park 7.3 km / 4.5 mi
Elgin Fire Barn Number 5 Museum 7.3 km / 4.5 mi
State Hospital 7.7 km / 4.8 mi
Elgin Public Museum 8 km / 5 mi
AMITA Health Saint Joseph Hospital Elgin 8.1 km / 5.1 mi
Fresenius Medical Care at Provena St. Joseph Medical Center/ 8.2 km / 5.1 mi
Presence Medical Group 8.2 km / 5.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staff
  • Smoke detector
  • Lift accessExtra charge
  • GymExtra charge
  • Newspapers
Show 9 more facilities & services
  • Luggage roomExtra charge
  • Towels and bed linenExtra charge
  • Smoking areaExtra charge
  • Meeting room
  • Business centre
  • Breakfast
  • Continental breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Quality Inn (Elgin)

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 30 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable6 photos

    Quality Inn (Elgin)

    SUITE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Living room
    • Wi-fi
    • Satellite TV
    • Cable TV

    Facilities with extra charge

    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Desk
    • Radio

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING BED NON SMOKINGDouble or Twin • KING BED NON SMOKINGDBT.KG-NM

    Photos are not available for this room type.

    Quality Inn (Elgin)

    Double or Twin KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Quality Inn (Elgin)

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 26 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable1 photo

    Quality Inn (Elgin)

    DOUBLE WITH DOUBLE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Wi-fi
    • Living room
    • Satellite TV
    • Cable TV

    Facilities with extra charge

    • Desk
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Radio

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Quality Inn (Elgin)

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Quality Inn (Elgin)

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 23 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable4 photos

    Quality Inn (Elgin)

    DOUBLE KING BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Wi-fi
    • Cable TV
    • Satellite TV
    • Living room

    Facilities with extra charge

    • Desk
    • Fridge
    • Radio
    • Tea and coffee making facilities
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 26 m²DBL.DB-1
    DOUBLE WITH DOUBLE BEDPhoto unavailable1 photo

    Quality Inn (Elgin)

    DOUBLE WITH DOUBLE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-1

    Room amenities

    • Cable TV
    • Satellite TV
    • Wi-fi
    • Living room

    Facilities with extra charge

    • Fridge
    • Desk
    • Tea and coffee making facilities
    • Microwave
    • Radio

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Quality Inn (Elgin)

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Quality Inn (Elgin)

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Quality Inn (Elgin)

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Quality Inn (Elgin)

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Quality Inn (Elgin)

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Quality Inn (Elgin)

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Quality Inn (Elgin)

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Quality Inn (Elgin)

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Quality Inn (Elgin)

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Quality Inn (Elgin)

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Quality Inn (Elgin)

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 26 m²DBL.2D-NM
    DOUBLE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable6 photos

    Quality Inn (Elgin)

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Room amenities

    • Cable TV
    • Living room
    • Wi-fi
    • Satellite TV

    Facilities with extra charge

    • Radio
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Quality Inn (Elgin)

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quality Inn (Elgin)

7.6
Very good
1,000 Reviews
Cleanliness
7.8 /10
Service
8.0 /10
Comfort
7.8 /10
Condition
7.4 /10
Location
7.8 /10
Neighborhood
8.0 /10
Value
5.0 /10
Amenities
7.0 /10
100 reviews shown
4/10
Poor
02 Aug 2026
Shashi kanth
The flooring in the room was not good, the sink had a crack but water flow was fine. Spring bed not a great comfort but adjustable if for a night. Front staff was polite. Breakfast was decent
4/10
Poor
30 Jul 2026
Kaden
Stains all over bedding and towels.
8/10
Excellent
29 Jul 2026
Fou
Not bad at ask, will stay here again if come back to this area.
Self
10/10
Exceptional
22 Jul 2026
Jawon
Very nice
6/10
Pleasant
19 Jul 2026
Yamil
Convenient breakfast buffet.
Business
10/10
Exceptional
04 Jul 2026
Tommy
Easy getaway from home
10/10
Exceptional
03 Jul 2026
Jawon
Good
Family_with_children
10/10
Exceptional
03 Jul 2026
Albert
Clean room, nice breakfast, friendly staff
Friends_and_family Family
6/10
Pleasant
28 Jun 2026
J Mitchell
Overall experience was mediocre at best. Breakfast was disappointing. But it was clean and affordable.
Partner
4/10
Poor
07 Jun 2026
Paul
Overall this place is just a wreck: elevator broken, water fountain broken, exposed screws in bathroom, no outside doors locked, dirty hallways and stairs. It’s a Quality Inn, so manage your expectations.
Partner
10/10
Exceptional
20 May 2026
Mayra
Clean
6/10
Pleasant
17 May 2026
Charles
Carpet and flooring was dirty and in disrepair
Self
2/10
Poor
14 May 2026
Kyle Ayn
I did not like anything about this property and it was probably one of the worst hotel experiences I have ever had. The hotel was filthy. The elevator was inoperable, and there was a horrible stench in the hallways and the rooms and there were often people randomly hanging out in the parking lot and in front of the hotel. I tried contacting the hotel to get these issues resolved, and they were of no help. I have a physical disability and the elevator was not working and they placed me on the third floor. I had to walk up and down three flights of stairs for three days with luggage upon arrival and departure and the hotel staff did not seem to care at all.
Family_with_children
2/10
Poor
10 May 2026
kevin
Someone stole the carpet out of the room I was in
4/10
Poor
21 Apr 2026
Itzel
I would say the only thing i enjoyed was the front desk gentleman that helped me out but other than that i wouldnt come back honestly. It was dirty and our toilet wasnt working.
Partner
4/10
Poor
14 Apr 2026
Deborah
Didn't eat. Parking was great
4/10
Poor
08 Apr 2026
Adam
Side door key card would not work. They knew about it. Elevator not working and they knew. Stayed for 6 nights and neither fixed in that time. That means they won't fix it. Lots of people stay there full time as a home. So they keep side door wedged open (not safe!). Just a run down place. Stay across the street holiday inn.
10/10
Exceptional
08 Apr 2026
evelin
Monica and Maria very friendly and efficient the room was always clean. We will definitely come back and stay
Partner
10/10
Exceptional
02 Apr 2026
Rodolfo
Great deal very clean nice staff great breakfasts in the morning quite and vey impressed for the price it cant be compared to the others.
Self
2/10
Poor
31 Mar 2026
Tia
Don't go there.
6/10
Pleasant
22 Mar 2026
ELIAS
The elevator was out of order the 4 nights I stayed the parking lot had people squatting in their cars overnight
Family_with_children
8/10
Excellent
18 Mar 2026
Jose
Good parking
Family
10/10
Exceptional
16 Mar 2026
Kanatbek
Ok
10/10
Exceptional
10 Mar 2026
Michael
Friendly staff nice breakfast clean room
Self
6/10
Pleasant
08 Mar 2026
Nicole
There was no creamer for coffee, bathroom door handle was coming off
Family
2/10
Poor
25 Feb 2026
Murat
Dirty and smelly, not maintained.
10/10
Exceptional
21 Feb 2026
Sofia
Excellent
10/10
Exceptional
15 Dec 2025
James
Excellent stay, as usual.
Business Self
8/10
Excellent
14 Dec 2025
Thomas
It was okay 👍
10/10
Exceptional
02 Dec 2025
James
It was clean and good
6/10
Pleasant
25 Nov 2025
Jeff
Room smelled bad, carpet was dirty and overall look of hotel was run down. Staff were nice and breakfast was decent.
Leisure Family
10/10
Exceptional
23 Nov 2025
Marsha
It had my 2 favorite cardio machines the elliptical and treadmill. Good breakfast. Refrigerator and microwave in the room. Friendly staff.
Business
8/10
Excellent
14 Nov 2025
Verified traveler
Clean very clean
10/10
Exceptional
12 Nov 2025
Guy
Clean. Really liked the breakfast
Self
2/10
Poor
08 Nov 2025
Dustin
Keys didnt work floor pealing up
2/10
Poor
28 Oct 2025
Gabrielle
Saw a bad Bed bugs
8/10
Excellent
25 Oct 2025
Terry

Met My Needs

Convenient to the interstate. Staff was friendly.
Friends_and_family Friends
8/10
Excellent
21 Oct 2025
Esme
Good receptionist
10/10
Exceptional
19 Oct 2025
Reddi
Everything is good
Family
6/10
Pleasant
16 Oct 2025
Jim
Didn't check in, medical issue.
2/10
Poor
16 Oct 2025
Kayla
We arrived to a dirty room that was never cleaned for us, dirty towels hung on the door, dirty wash rags hung on our outside door handle in a bag. No clean supplies. Told the front desk lady and nothing was done about it. Was better off sleeping in my car. The bed was dirty and had stains, and dirt on it. Most uncomfortable bed I've ever slept on in a hotel. Front desk guy when checking out wouldn't leave my seizure alert service dog alone and kept talking to him even after being asked to leave him alone. The guy wouldn't stop asking me to stay longer when I told him I was in a hurry and had to get back on the road. Made the comment \"but you can stay for breakfast you are entitled to it\" I politely said no thank you I have to go. As I'm walking away he again tried convincing me to stay longer. I have never had a worse experience in a hotel than this one. I just wish the lady would have actually showed to clean our room, but I didn't have a ton of time to sleep as is when I arrived. Hope this place gets shut down.
Leisure Family_with_children
8/10
Excellent
09 Oct 2025
David
Overall experience was good. The wifi connection was unreliable, but everything else was fine.
Leisure Self
10/10
Exceptional
08 Oct 2025
Richard
Slightly questionable hallway carpet needs to be cleaned.
Leisure Partner
4/10
Poor
08 Oct 2025
Enmanuel
Room was dusty. AC was weak. Staff was rude over the phone. Bathroom only had one towel. Bathroom towel hanger was broken off the wall. Electrical Outlets do not work on the lamps. Very old looking. Fridge didn’t have anything inside and not cold.
Leisure Partner
4/10
Poor
18 Sep 2025
John
The room seemed clean enough and the staff were all very nice and very helpful. Fair warning though. The hotel seems older for sure and it showed. The shower looked redone so that was fine but the floor was pealing up in one corner, and the tv was very old. I did also have to kill a few tiny sugar ants but it seemed like just a few and not a bunch or anything so it wasn’t the end of the world. There were often a lot of people smoking outside and one night the hallway on my floor smelled like weed inside but the rooms all had individual air units which worked well and kept the rooms well venting so my room was fine once I got inside. The bed was comfortable enough though and overall my stay wasn’t too bad. It was cheap and it gave me a place to sleep.
10/10
Exceptional
17 Sep 2025
Caren
Great location
2/10
Poor
11 Sep 2025
Hope
Some how the site booked the wrong hotel. So we never used the reservation and wasted several hundred dollars. I will not be using this site to book a hotel in the future
10/10
Exceptional
30 Aug 2025
Mollie
Rooms were great. Loved the shower. Bed was comfortable. Room was very clean, hallway rug was very old and dirty looking plus needed vacuuming. Breakfast was ok. The usual, microwave eggs, link sausage, microwave heated potatoes. Waffles were good. Not enough seating when everyone came for breakfast. Food area got terribly crowded. Parking lot holes were evidence of needing some work done. Was ok for overnight at reasonable price.
Leisure Family
10/10
Exceptional
16 Aug 2025
Frankie
I actually enjoyed the quiet atmosphere. The staff was incredibly helpful, assisting me with check-in well in advance of the scheduled time.
Business Family
10/10
Exceptional
13 Aug 2025
Amelia
Breakfast
10/10
Exceptional
08 Aug 2025
Mark
Clean and quiet
Leisure Self
2/10
Poor
04 Aug 2025
Aaron
5 times I walked out of my room and 5 times my key card wouldn't work. I had to go down 5 times to keep having them reset my card
2/10
Poor
31 Jul 2025
Soledad
The room was very hot, never felt to cool & the bathroom towels towels very warn ou,
pillows small & flat. Will never stay here again
Business_and_leisure
10/10
Exceptional
30 Jul 2025
Anthony
Very nice and clean
10/10
Exceptional
28 Jul 2025
Daniela
Good!!
4/10
Poor
27 Jul 2025
Donna
The hotel has seen better days. The air blowing out of the air conditioning unit in the room, smelled dirty, and musty. Carpets in the hallways were very dirty. There were stains all over the wall in our room from something spilled from a previous customer.
Leisure Partner
2/10
Poor
20 Jul 2025
Patii
El inodoro no servia y no tuvimos servicio de baño durante la estancia. El recepcionista argumento que no tenia mas habitaciones disponibles y que no podia hacer nada
4/10
Poor
20 Jul 2025
Justin
Toilet seat & lamp were broken! also we got first floor and window did not even have a lock so anyone can open from the outside!
Friends
2/10
Poor
14 Jul 2025
Eunice
found a bed bug
Leisure Self
10/10
Exceptional
07 Jul 2025
Jacob
Very clean and respectful
Business_and_leisure
2/10
Poor
05 Jul 2025
Tracey L

Seriously, skip this property!

When we arrived, all was fine, but when we went to bed in what could be more described as a Twin XL mattress and not a Queen, it was beyond uncomfortable. We tossed and turned all night. When we were trying to get ready, we realized there was ONE washcloth, which was filthy, and two towels. I booked the hotel for four people (two adults and two kids). When my husband went to the front desk to ask for towels, the clerk acted annoyed and told him that they were out of towels at the moment. Out of towels! At a hotel! She basically told us we had to wait until some were clean. Luckily, it didn't take very long. I am assuming there were already some that were clean, and the clerk hadn't been updated. Also, as I was getting into the shower, I noticed that the shower curtain rod was about to fall out of the wall (see picture). Since the rod was not secured, the curtain kept sliding down towards the center of the rod and popping open, and my clothes that were on the tank of the toilet got wet, as the shower water was bouncing off of me and spraying my clothes. I should have known by the condition of the office chair that they don't take great pride in appearances. I was supposed to stay at this hotel next weekend as well, but I have already canceled the reservation. Apparently, \"quality\" is only in the name of the hotel. If I could ask for a refund, I absolutely would.
Friends_and_family Family
10/10
Exceptional
30 Jun 2025
Paula
This is a 2 star hotel so I’m not expecting pristine conditions. When we got to our room, it did smell like smoke but we asked to move and the new room smelled fresh and had no hint of smoke for the 5 nights we stayed. The housecleaning staff were very helpful and kind. The hot breakfast was good and convenient. It was a convenient location for us, with a gas station and restaurants close by. I would stay again.
Business_and_leisure Family
4/10
Poor
29 Jun 2025
stuart

Horrible odors

Room had a musty odor and the bathroom smell I can't even describe, I had to hold my breath and cover my nose and mouth just to use the toilet. I never used the shower. The AC was kicking out a horrible musty smell every time it went on, I had to cover my nose with my pillow because of the bad air it was kicking out, I think the air filter needed to be changed or the unit cleaned. I slept about an hour then got up and left. Room was clean and bed was comfortable but the smells were horrible.
Self
6/10
Pleasant
28 Jun 2025
Kristin
The hallway carpeting was dirty. While the room was clean, there was a persistent, musty odor. We think that it was from the air conditioning unit. It really looks like it needs a cleaning.
Leisure Family
4/10
Poor
16 Jun 2025
David
Air conditioner was atrocious
Leisure
10/10
Exceptional
16 Jun 2025
James
Room floors were dirty and warped
Leisure Family
6/10
Pleasant
15 Jun 2025
Brian
The bed was worn put and sank in the middle. The toilet paper hloder fell off the wall and a cracked loose tile in the floor. The blackout drapes did not cover edge of window and the parking lot light was coming in. I have stayed here mutiple timesand never had issuees, except when my room was next to the elevator.
Partner
10/10
Exceptional
15 Jun 2025
Robert
The building and room I was in were renovated and nice. A bit understaffed in the morning, one person unable to keep up with breakfast demands. Otherwise a pleasant stay
Business_and_leisure Family
2/10
Poor
15 Jun 2025
Abigail
It smelled bad. The shower was not clean. There was hair all over the shower. Took them over 30min to find me a room. Have no idea why. Beds and pillows feel like rocks. Overall horrible experience
Leisure Family
10/10
Exceptional
15 Jun 2025
Steven
Clean and safe. Would stay again. $50 security deposit instead of a $1 incidental is crazy though.
Friends_and_family Family
10/10
Exceptional
11 Jun 2025
DeAnn
Safe some of the cleanliness was questionable. It was a good hotel
Self
8/10
Excellent
08 Jun 2025
David
Convenient location just outside of the city. Right off the hwy. Basic breakfast. Clean enough rooms. Bit of a fly problem in the room. I didn’t complain at the hotel so no idea if they would have addressed it. Checked in super late due to flight delay and checked out early. Bathroom could use a little caulk and paint. Hotel was full. Reserved 2 beds on Expedia but hotel gave me a room with one. Would have been a slight issue if my daughter would have come with me as planned. Place worked for my needs flying in to O’Hare and driving to Rockford.
Leisure Self
2/10
Poor
07 Jun 2025
Sean
Hotel was over booked and could not get a room even after paying for it
2/10
Poor
05 Jun 2025
Talonda
The staff was friendly but the property was undesirable
Business
8/10
Excellent
04 Jun 2025
Andrew
Clean, quiet, polite front desk people.
Leisure
2/10
Poor
02 Jun 2025
Luis Antonio
Police got to hotel, later on a second police car got to the property, and they stayed there for several hours.

A couple they kept slaming doors, yelling at each other all night long. I did not feel safe at that place at all.
Leisure Self
10/10
Exceptional
31 May 2025
Javier
Great staff and service. I would absolutely recommend this place.
Leisure Family
10/10
Exceptional
30 May 2025
Karina
Properties was very convenient and very nice better than expected
Leisure Friends
10/10
Exceptional
25 May 2025
Verified traveler

Will Stay Again

Very comfortable bed and excellent shower.
Self
4/10
Poor
19 May 2025
Alyssa

Not terrible, not great

Not a terrible place to stay for the night but absolutely nothing to write home about.
I did feel safe which was nice.
Friends_and_family Family
8/10
Excellent
18 May 2025
Anthony
Decent for an overnight stay!
Business Self
2/10
Poor
17 May 2025
Sabiha
Will never stay here. Terribly disappointed.
10/10
Exceptional
15 May 2025
Nancy
Thank You to the staff for being helpful and King. .
6/10
Pleasant
07 May 2025
PRADYUMNA
Average
10/10
Exceptional
05 May 2025
Lizbeth
Staff was very polite . Room was clean . Overall I enjoyed my stay .
Self
4/10
Poor
28 Apr 2025
Andrea

Old but comfy

Poperty is old. Beds were comfy. Nothing fancy. Staff was friendly.
Friends_and_family Family
8/10
Excellent
27 Apr 2025
Robert
The rooms were big clean. The water was hot and the pressure was good.
6/10
Pleasant
27 Apr 2025
Monte
Location was quiet and convenient. Parking pavement is rough
Leisure Partner
6/10
Pleasant
26 Apr 2025
Silverio
No frills just a place to sleep. The room I stayed in smelled like cleaning solution like Lysol. I ended up opening the windows. Breakfast was simple and fair.
Business Self
8/10
Excellent
25 Apr 2025
Felix
Not bad. Affordable but lacking in amenities and utensils. Breakfast was a pro as well as a con because things were rushed. The eggs were so dry i thought they came from a desert. My grandma taught me if youre going to do something then you do it. Why even bother serving that. Anyway. Not bad would recommend for the price. Where you sleep is a big investment so moving forward i would rather pay extra for extra
Business Family_with_children
8/10
Excellent
14 Apr 2025
Luis
It was a good stay. I would stay again. The only bad thing I noticed was the smoke smell on the hallway outside the room.
Business_and_leisure Partner
8/10
Excellent
14 Apr 2025
Michelle
Beds were comfortable, rooms could use updating but for the price everything was decent including breakfast. Will stay again.
Business Self
10/10
Exceptional
13 Apr 2025
Todd
Quick and easy as well as comfortable
Self
10/10
Exceptional
25 Mar 2025
Mayra
Goods
2/10
Poor
16 Mar 2025
Daniel
Really bad condition
Leisure Partner
10/10
Exceptional
16 Mar 2025
Kimberly
Place was quiet and clean.
Business Self
4/10
Poor
28 Feb 2025
Stefan
It is just very run down and dirty. The fact they charge a $50 deposit is crazy. Fairfield inn’s do $20 deposits and are a million times nicer. I don’t even think anyone could do $50 worth of damage to the quality of the room.

Last time I stay at a Quality Inn.
Business Self
2/10
Poor
27 Feb 2025
Stephanie
not going to lie. we didn’t even stay the night, the hotel rooms wreaked of marajuana. and the room was nasty. the phone was sticky, the remote had sticky stuff on it, they didn’t have water the fountains were broken. we didn’t even want to stay. i’d like to be reimbursed since i didn’t even stay there and just returned the key and found a different place
Partner
4/10
Poor
27 Feb 2025
David
Stains on everything hallway stinks water stinks
Business Self
6/10
Pleasant
14 Feb 2025
James
Front door broken. Parking lot icy
Business Family

Location & surroundings

Quality Inn (Elgin)
500 Tollgate Road, Elgin, United States

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Quality Inn (Elgin)

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