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7.8/10Very good1,000 Reviews
Cleanliness7.8/10 7.8
Service7.8/10 7.8
Comfort8.2/10 8.2
Condition7.2/10 7.2
Location4.0/10 4.0
Neighborhood8.0/10 8.0
Amenities7.0/10 7.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Geneva Motel Inn
Ideally located in the Saint Charles area, Geneva Motel Inn promises a relaxing and wonderful visit. The property offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at Geneva Motel Inn.
Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as flat screen television, whirlpool bathtub, air conditioning, heating, wake-up service. The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Geneva Motel Inn.
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Located in St. Charles, Geneva Motel Inn is in the business district, within a 5-minute drive of St. Charles Heritage Center and Camp Kane and Arcada Theater. This hotel is 1.2 mi (1.9 km) from Dellora A. Norris Cultural Arts Center and 1.3 mi (2 km) from Steel Beam Theater.
Make yourself at home in one of the 74 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
4:30 AM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
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You need to know
- Pool access available from 9:00 AM to 9:00 PM.
- Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-out is available.
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Special Instructions
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Failure to notify the property in advance that pets will be included will result in a USD 200 charge.
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Minimal age
21
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Optional fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Hindi
English
Nearby attractions
St. Charles Heritage Center and Camp Kane
1.8 km / 1.1 mi
Dellora A. Norris Cultural Arts Center
1.9 km / 1.2 mi
Arcada Theater
2 km / 1.2 mi
Pottawatomie Park
2 km / 1.2 mi
Charlestowne Mall
2.1 km / 1.3 mi
Steel Beam Theater
2.2 km / 1.4 mi
Dupage Expo Center
3.6 km / 2.2 mi
Island Park
4.3 km / 2.7 mi
Kane County Fairgrounds
4.7 km / 2.9 mi
American Science & Surplus Store
5.2 km / 3.2 mi
Geneva History Center
5.5 km / 3.4 mi
Kane County Courthouse
5.7 km / 3.6 mi
Illinois State Training School Cemetery
6 km / 3.7 mi
Geneva Commons
6 km / 3.7 mi
Otter Cove Aquatic Park
6.5 km / 4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 70
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- 24-hour securityExtra charge
- Smoke detector
Show 7 more facilities & services
- Lift accessExtra charge
- Luggage roomExtra charge
- Towels and bed linenExtra charge
- Smoking areaExtra charge
- Breakfast
- Non-smoking establishmentExtra charge
- FitnessExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGeneva Motel Inn
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room NON SMOKINGRoom • NON SMOKINGROO.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGeneva Motel Inn
Room NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGeneva Motel Inn
DOUBLE TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE QUEEN BED SMOKINGQUADRUPLE • QUEEN BED SMOKINGQUA.QN-JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGeneva Motel Inn
QUADRUPLE QUEEN BED SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN-JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGeneva Motel Inn
DOUBLE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING BED SMOKINGDOUBLE • KING BED SMOKINGDBL.KG-JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGeneva Motel Inn
DOUBLE KING BED SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGeneva Motel Inn
QUADRUPLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGeneva Motel Inn
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGeneva Motel Inn
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible Two Double beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGeneva Motel Inn
DOUBLE Accessible Two Double beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible Two Double beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGeneva Motel Inn
DOUBLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGeneva Motel Inn
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Geneva Motel Inn
100
reviews shown
Eddie
Convenient for work. Not much more
Alex
My fiancé and I arrived at midnight, so the staff was pretty tired, but that's fairly normal. The room was somewhat clean, but the whole place smelled musty. The breakfast was lackluster. I'm pretty sure all of the juices are concentrate without water, not really drinkable. The AC was fine. I will say that the mirrors were in very strange places, and I might be paranoid, but I wasn't fully sure that there wasn't a camera in the room. It felt kinda creepy, and I thought I saw a camera lens in the smoke detector the next morning. I might just be paranoid, though.
phil
The room was clean, however the couch was broken. Breakfast was a joke and wouldn't recommend. Everything was clean that we saw.
Bailee
Right when we walked into the room, we could smell a very foul smell , the breakfast was very limited in the milk was in a gallon milk, jug, which wasn’t very sanitary, and the front desk staff were terrible, I got screamed at by the lady that was working for trying to take my food upstairs. There was a small sign that said that we weren’t supposed to and I did not see and she took it way too far.
YONGQUAN
，
Alen
Never again
Nancy
Our room was clean and quiet. Breakfast was just dry cereal, bananas and the coffee was disgusting, but the price was much better than others in the area. We would definitely stay here again.
Tylus
Everything is terrible
Jim
Breakfast could use more variety such as oatmeal.
April
Stayed Friday to a Tuesday was told I would get housekeeper on Sunday. She had went passed my room didn’t bother to go in to clean or give new linens or anything. I had to go to front desk to get them myself. The fire alarm had went off a few times while I was there and woke me up thru the middle of the night. Breakfast consists of banana apple bagels and cream cheese toast cereal cookies. Coffee juice milk. Had a weird lady come up to us a couple of times but overall it was alright for the price. Front desk people were very friendly
Dawn
Very clean. Good location. Front desk was very helpful. Van parked next to the door made it difficult to get around. Some trash outside. Otherwise, nice place for the money.
Mahesh
everything were ok except smoke smell
Nichloas
Great room no roaches clean parking lot
Rachell
Basic hotel , basic amenities, smelled pretty badly of cigarettes, could have been better cleaned and maintained. There was no extravagant breakfast. Deff was not worth the $150 we spent for one night.
Debbie
The room was clean. Decor (bedspreads and drapes) were somewhat outdated. Hallways and stair well carpets need a good steam cleaning. The stair wells had a sour odor that permeated the stair well and it likely came from the carpets. In one of the hallways leading to an exit there were several old air conditioning units stacked against the wall. The females on the staff (housekeeping) were pleasant; the men that manned the front desk were not very friendly. None of the men smiled and seemed grumpy.
Sheila
This is an old and dated property. Hallways had a musty smell but room was ok. Beds slept fine. Free breakfast was bread, bagels, and two types of cereal. Coffee was decent. Dining area small and cramped. Owner stood in the doorway of dining area and would not let you take anything from the dining area..not even a cup of coffee. One guest said her husband was in the room not feeling well. He would not let her leave with a piece of toast. We stayed here because we have a dog but next time would stay somewhere else and board our dog. Owner very unfriendly. I was surprised Geneva would have a motel from the 1980’s but there it was. It was the cheapest but do yourself a favor and spend a little more and stay somewhere else. One positive is the AC worked great.
Nicole
I had two rooms that I reserved and they were very clean but in the middle of the night my daughter came to my room because of it nowhere she had little centipedes on her wall and ceiling which freaked her out. I didn’t complain I just let her room with me. It was shocking tho because the hotel was really clean.
Nicholas
Great room good price and good breakfast would recommend again
Nicholas
Super nice room, the breakfast is good & the room has a great price. But the owners are great. And it’s in a Great location
Todd
Everything was clean.
adreana
The parking was abundant and they have a covered pull-up entrance which is nice for unloading. When I checked in I noticed the front desk manager was behind glass, and didn’t seem very friendly, no smiles or anything. The area behind the glass also didn’t look very professional. I noticed the pool is TINY we never got a chance to use it though due to our own busy schedule so I have no idea of if it was clean etc. the elevator is located at the end of a Hall next to laundry bins and a maintenance closet and it is VERY old, outdated and made some very scary noises. When walking down the hall our impression was it reminded us of the shining, it was also humid and smelled strongly of smoke, even 🍃 at one point on our floor. The windows in the room and halls were filthy. Initially the room was also humid and smelled musty but, after we turned on the AC it cleared up, the room was actually VERY clean, it has microwave, fridge, coffee. Pillows were flat. NO bedbugs NO roaches, the beds were comfy, as was the bedding, low water pressure in shower. breakfast was good standard continental- bagels, cereal, coffee, juice but multiple signs asking not to take food or beverages to rooms, and the the room to eat in is quite small. WiFi was TERRIBLE!! All in all 174$ for 2 nights a clean room and breakfast isn’t bad if you’re able to over look the rest.
Dominique
The man at the front desk was a joke! Not welcoming, not kind. Never even a grin.
Reza
Beds are too old
Michael
Clean hotel although it is older. Rooms were clean and everything worked fine. Good value
Nichloas
Clean room new amenities, great owners fair price very clean
Yvonne
The hotel was clean convenient but old staff very helpful. Breakfast not the best. WiFi did not work.
Chris
Great location for a stay after a show at the Arcada Theatre. Near the main strip of shops and restaurants. A/C worked great. Clean comfy room with cable TV. POOL and weight room used for storage. They allow smoking and dogs here so MAKE SURE you get a non smoking..non-pet friendly room
Jeanine
Breakfast needs improvement
Location was great
Decor is dark and outdated
Location was great
Decor is dark and outdated
John
Nice room. Continental breakfast was good.
Julie
Everything was average. It's old but not a horrible place to stay for a few nights. Ya get what ya pay for.
Trisha
Everything was great other than the back door to the hotel does not require a key to open so anyone could walk in and I didn't love that. The staff was kind and courteous and the room was clean and had a fridge and microwave. I will definitely stay here again.
Christopher
Comfortably and quiet
Theresa
Place smells of cigarettes. Dirty because just old. Was only place available in the area.
Maurisa
Don't let the outside discourage you the rooms are actually very clean and they have complimentary breakfast which is also cool for me and my young children great stay clean and just comfortable
Debra
Breakfast left a lot of room for improvement- bagels toast English muffins and cold cereal, apples bananas and juice that’s it. Not even yogurt. Stingy with clean towels/ wash rags as well. All in all stay was adequate (8 days) but could’ve easily been better.
Kristi
The man at the front desk was rude when we checked in. The bathroom by the pool at mold in the soap dispenser. The sprinkler systems were molded and rusted. It was dirty, dingy, with a foul smell! A door knob was held on by painters tape.
Shirley
Shower head was not working properly.
Ashley
I would strongly discourage anyone from staying at this hotel.
Our stay this past weekend was one of the worst hotel experiences we have ever had. The toilet in our room would not flush properly and repeatedly backed up, pushing toilet paper back into the bowl. When we reported the issue, members of the owner's family, who apparently live on-site, came to our room to try plunging it. The problem was never resolved.
While my teenage daughter was alone in the room with her friend, the owner's wife and two other female family members began questioning her about how many people were staying in the room. They then told her that if we complained about the toilet again, we would have to leave the hotel. This was completely inappropriate, especially considering she is a minor and was simply dealing with a room maintenance issue that was not our fault.
When my husband later spoke with the owner about both the broken toilet and the way his family had treated our daughter, he was frustrated and requested a refund if we were going to be forced to leave because of a plumbing issue caused by the hotel. Only then did the owner suddenly offer to move us to another room. It is concerning that this option was not offered immediately when the issue was first reported.
The customer service throughout our stay was rude, unprofessional, and unacceptable. No guest's child should ever be spoken to or treated the way our daughter was.
Our stay this past weekend was one of the worst hotel experiences we have ever had. The toilet in our room would not flush properly and repeatedly backed up, pushing toilet paper back into the bowl. When we reported the issue, members of the owner's family, who apparently live on-site, came to our room to try plunging it. The problem was never resolved.
While my teenage daughter was alone in the room with her friend, the owner's wife and two other female family members began questioning her about how many people were staying in the room. They then told her that if we complained about the toilet again, we would have to leave the hotel. This was completely inappropriate, especially considering she is a minor and was simply dealing with a room maintenance issue that was not our fault.
When my husband later spoke with the owner about both the broken toilet and the way his family had treated our daughter, he was frustrated and requested a refund if we were going to be forced to leave because of a plumbing issue caused by the hotel. Only then did the owner suddenly offer to move us to another room. It is concerning that this option was not offered immediately when the issue was first reported.
The customer service throughout our stay was rude, unprofessional, and unacceptable. No guest's child should ever be spoken to or treated the way our daughter was.
Elizabeth
Easy checking in and very quiet at night. The rooms were also very clean.
Phillip
Geneva Hotel — A Beautiful Tribute to Indoor Smoking & Structural Fatigue ⭐️⭐️⭐️⭐️⭐️
The Geneva Hotel decor can best be described as “1982 Delhi luxury.” Heavy Indian-style patterns cover every available surface like the room was decorated by someone who won unlimited carpet remnants in a lawsuit settlement. The lighting also deserves recognition for somehow making everything appear slightly damp.
The room layout is equally impressive. Electrical outlets are strategically positioned only in locations where human beings would never need them. Need to charge your phone next to the bed? Absolutely not. Want to plug in a blender behind the minibar while kneeling sideways? Perfect.
Speaking of the minibar — the door opens directly into the wall, requiring the flexibility of a Cirque du Soleil performer just to store your gas station liquor and emotional support snacks.
Now let’s discuss the couch.
Words cannot describe how unbelievably lumpy this thing is. It feels less like furniture and more like an abandoned county fair ride. I’m convinced the Geneva intentionally engineered it as a motivational tool, because after sitting on it for 30 seconds, suddenly getting up and doing my taxes sounds more appealing.
If you don’t smoke, you’ll smell like you do.
Everyone should experience this time capsule to appreciate hotel stays. Enjoy.
The Geneva Hotel decor can best be described as “1982 Delhi luxury.” Heavy Indian-style patterns cover every available surface like the room was decorated by someone who won unlimited carpet remnants in a lawsuit settlement. The lighting also deserves recognition for somehow making everything appear slightly damp.
The room layout is equally impressive. Electrical outlets are strategically positioned only in locations where human beings would never need them. Need to charge your phone next to the bed? Absolutely not. Want to plug in a blender behind the minibar while kneeling sideways? Perfect.
Speaking of the minibar — the door opens directly into the wall, requiring the flexibility of a Cirque du Soleil performer just to store your gas station liquor and emotional support snacks.
Now let’s discuss the couch.
Words cannot describe how unbelievably lumpy this thing is. It feels less like furniture and more like an abandoned county fair ride. I’m convinced the Geneva intentionally engineered it as a motivational tool, because after sitting on it for 30 seconds, suddenly getting up and doing my taxes sounds more appealing.
If you don’t smoke, you’ll smell like you do.
Everyone should experience this time capsule to appreciate hotel stays. Enjoy.
James
Barely anything for breakfast
Michael
It was a good stay everything was in good condition and the breakfast was good too
Corey
Nice hotel and courteous staff
Summer
Bo
Nichloas
Great place & nice rooms when clean. The owners could be a Bit friendlier but overall still very nice place to rest your head.
I would definitely go back.
I would definitely go back.
Adam
The breakfast was awful apple juice was fermented orange juice was pretty bad barely any food it was all awful Don't go there for the breakfast at all!!!
Kevin
Every aspect of this property was clean and well kept. Safe and secure feeling throughout my stay. WIll use again in the future.
Nicholas
Ok
Nicholas
Ok
Kat
Clean rooms and the staff was wonderful!!!! Thank you!!!
James
There is not much of a breakfast. Nothing hot just toast and cereal. Very disappointing.
Nichloas
Good places around
Nichloas
Good breakfast
Nichloas
Ok ants everywhere
John
Very nice and clean rooms.
Ashley
The people at the front desk were rude. There was stuff smeared all over the ceiling. The pool room had the power sprayer sitting out as well as all their water softener bags. They did not have GFI outlets near the pool. The beds were hard and very uncomfortable. We were very disappointed.
Alexander
👍
maria
clean
Alexander
👍
Alexander
👍
Jose
Good stay
Nichloas
The room was good & clean breakfast could have more there but still great worth it
Nichloas
Thanks great
Alexander
👍
Alexander
👍
Alexander
👍
Alexander
👍
Alexander
👍
Christina
Took the payment out before we even checked in. Claiming that “that’s what they do, does not matter if I booked with a third party that says I will not be charged til it get there”
They are very rude in general. We slept in on accident, and they were pounding on the door like they were police, saying we need to get out or they will charge another day.
They are very rude in general. We slept in on accident, and they were pounding on the door like they were police, saying we need to get out or they will charge another day.
Alexander
👍
Alexander
👍
Dennis
Nice place
Alexander
👍
Alexander
👍
Alexander
👍
Alexander
👍
Alexander
👍
Kristal
Quiet and friendly staff was worth the price I paid
Alexander
👍
Alexander
👍
Alexander
👍
Tyler
Room is very clean room. Very nice stuff. W
Alexander
👍
Alexander
👍
Alexander
👍
Kevin
It was fi n e. No issues.
Jamaar
The room was ok. The staff was ok
Dustin
Everything was ok, not great until I noticed a small bug on the bed. Then, another one. Not sure if they were bed bugs but it was enough to concern me. Definitely made sure I took measures to prevent potential spread to my home. Also, there was a giant puddle filled with a gray substance right on the path to the side entry.
Don
Clean room, Heated pool, Breakfast included
Dawn
Very nice for the price and close to venue
Corey
Nothing fancy, but a nice clean room that made for good sleep. Quiet.
Colleen
Would return. Pleasant accommodations and everything worked as it should. Breakfast could be better, as there were few offerings and insufficient utensils/plates.
Timothy
Room was fine, hallways were NOT air conditioned. As some room are smoking, the Hotel smelled very stale and old. It was OK for one night for a cheap rate. Sounded like an elephant walking in the room above us. Microwave and Refrigerator were hidden in the cabinets on the wall. A rather small room but again, doable for one night.
Deborah
We were in room 105 with myself my daughter and 4 year old granddaughter. Our toilet wasnt working right and was a major inconvenience to havw to take my granddaughter to the batjtoom down the hallway. On top of that the maintenance guy who came didnt speak to where i could understand him and then the lady from hotel came in and said they cant fix it because they dont know how. We had to leave super early because of not having a toilet that worked properly and was hard not to have one when my granddaughter is 4 and wakes up somwtimea during the night. I will never return there again. Along with people going up and down the hallways yelling, no security on side doors so anyone can walk in at any time. The door locks were not very tight, the beds were uncomfortable and the tv remote didnt work right most of the time.
I dont recommend this place to anyone.
I dont recommend this place to anyone.
Marian
Very reasonable place to stay
Frank
We stay here every time we come to visit family and have never been disappointed
Maria Angela
Pretty decent place to stay in
Tiffany
The rooms were cleanish, cigarette burns on blankets, hallways stunk and was hot my husband found a burnt spoon shoved into our tissue box. Breakfast was a joke nothing worth talking about at all. Id definitely splurge on a better one in the future but lesson learned.
Shawna
Terrible odor. Room was not very clean. Holes in bedding
Christopher
Very clean and nice staff
Location & surroundings
Geneva Motel Inn
100 South Tyler Road, St. Charles, United States
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Geneva Motel Inn
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