Name: WoodSpring Suites Carol Stream - Chicago
Address: 1160 N Gary Ave, Carol Stream, 60188, US

10/10

Exceptional

02 Aug 2026

Kevin

Like the kitchen area, laundry if needed. Clean enough. Location is super, stores and food places galore. Staff was superb, extremely friendly. Would definitely stay here again.

4/10

Poor

27 Jul 2026

Gabriel

M

8/10

Excellent

23 Jul 2026

Aleksei

Ok

10/10

Exceptional

23 Jul 2026

Michael

Enjoyed my stay peaceful hotel.

6/10

Pleasant

19 Jul 2026

Lesly

This is fine if you want to stay at an economy hotel for a good price but the rooms need a lot of upgrades such fresh paint and new fixtures. This would take it to the next level.

The staff and people were very friendly it gave me the belief that they were very comfortable there. That also made me feel comfortable.

My problem is it was advertised as refundable but it wasnt.

Self

2/10

Poor

18 Jul 2026

Xavier

Worst hotel i ever been first i got to hotel to them saying there were no rooms at the moment that they were cleaning them and they only have one person working they had me waiting and i ended up leaving to another hotel the front desk girl was lost didnt know anything waste of money and i did my reservation day before and fully paid

Self

8/10

Excellent

12 Jul 2026

Kristina

The front desk employee and the GM were fantastic! The only issue we had was loud stomping above us every night for hours at a time.

Partner

6/10

Pleasant

11 Jul 2026

Lori

It's hard to enter the parking lot.

Self

4/10

Poor

01 Jul 2026

James

Looked like we stayed in the ghetto. Aproched several times about buying something, I'm assuming drugs

6/10

Pleasant

01 Jul 2026

Jose

Whole place smelled awful, there was a bug in the room, very sketchy people

Self

2/10

Poor

29 Jun 2026

Daniel

There was plenty of parking, staff was friendly and helpful, even though there were posted signs everywhere saying no smoking, vaping, or weed allowed at the hotel or within 500 feet of doors/common areas, basically every day during the one week stay the hallway outside my room and/or the area around the main entrance stank of weed, and there were constantly people smoking cigarettes right in front of the doors to enter/exit the property, literally so close that we had to ask people to move so we could even enter the building. On top of it all when we arrived at midnight the floor of our room was dirty and the bed was unmade so we had to make it ourselves. Would not stay again or recommend anyone to stay at this hotel

Partner

8/10

Excellent

28 Jun 2026

Tiffany

It was a nice and convenient stay. The guy that checked me in was nice and helpful, room was cheap and clean.

Partner

8/10

Excellent

28 Jun 2026

Julie

Clean room, friendly staff. No coffee available in room or lobby.

Partner

2/10

Poor

19 Jun 2026

Jerry

This is a flop huose, rooms by week or month. Had I only known, I would not have stayed there but it was too late to change. Expedia misrepresented this place. no hair dryer, holes in wall and bathroom door, rusted metal frame around mirror and light fixture, no carpet, just fake wood vinyl flooring, lobby closed from 5am to 9am, YOU have to take out garbage to dumpster or get charged $50, 'furniture' for aloset all open front (without doors) making it look like a gym locker room with everything out in the open. NEVER AGAIN.

Partner

6/10

Pleasant

14 Jun 2026

Dean

My room appear to have crumbs on the floor like someone ate a cookie
My grandson has allergies And he was sneezing badly and he felt there was a dog or cat in our room earlier

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Michelle

Great staff

Pet

4/10

Poor

30 May 2026

Joshua

Don’t waste money for the upgraded internet the worst WiFi had to use my hotspot to work the whole stay super bad

Self

10/10

Exceptional

23 May 2026

Anastasia

The staff and others were sw

4/10

Poor

22 May 2026

Pam

Facility smelled like pot. Room smelled like strong cigarette smoke. Clean, but very outdated.

Business

6/10

Pleasant

19 May 2026

robert

OK, place look like it was not taken care of the best

2/10

Poor

06 May 2026

La Rhonda

It was not cleaned well too many animals and they had roaches. Even had bugs smashed on the walls. Then woke up to roaches in the tub

Family_with_children

2/10

Poor

15 Dec 2025

ROBERTO

The place smells terrible.

Business Self

6/10

Pleasant

08 Dec 2025

Lori

The light in the front desk needs to be on until 10:00 p.m.

I needed to make change for a five and the front desk didn’t have a register.

Self

6/10

Pleasant

06 Dec 2025

Patricia

The room was clean the staff we came in contact with were very plesant, I guess we did not expect a bear bones room no coffee maker my wife was surprised no hair dryer just not what we expected

Family

6/10

Pleasant

03 Dec 2025

Verified traveler

Was not the quality I expected for the price. Will probably avoid this company in future.

4/10

Poor

03 Dec 2025

Francia

The company they have to clean the snow not do a good jobs is a lot old people and they only clean the driveway they no clean the parking lot

Partner

4/10

Poor

07 Nov 2025

Cynthia

There was cockroaches in the bathroom

Business

4/10

Poor

23 Oct 2025

Dawn

This property seems to be a haven for transients. It doesn't seem to be a hotel. There are a lot of people milling about at all hours by the entrances smoking.
The room was bare-bones functional. The lobby and hallways had a peculiar odor. (My husband referred to it as the smell of desperation.) The room was clean but completely sterile. Only ceiling lights, no lamps for reading. No coffee anywhere; not even in the lobby.
I guess to be fair I read that you had to bring your own stuff, but who brings a coffeepot for a two night visit to relatives?
Whoever was staying in the room above stomped around all night, and I mean all night, or else they were bouncing a basketball. It woke up us both nights. Not sure how you pace in a room that size but it was totally annoying.
So I won't be staying there again. If it had been a cheaper room, I might have understood, but it was more expensive than the Hampton Inn down the street and Hampton has a free breakfast.

4/10

Poor

21 Oct 2025

Paul

This should not be classified as a hotel. It is more long term housing for the homeless - which is admirable. However, I would not recommend it for travelers. While the staff are friendly, especially Eric, who manned the desk for the whole weekend we were there, we did not feel comfortable staying at the hotel. There were several people who hung around and many seemed to be using something. They were polite and non-threatening, and it gave us a greater empathy for people with their lifestyle but the constant smell of cannabis in the halls was off-putting. It also permeated our room, and was not a pleasant smell for us. The military style metal beds were not terribly comfortable and the rooms only contained the bare essentials. It was not what we would expect for a hotel.

Business Partner

8/10

Excellent

29 Sep 2025

Adora

Good clean and safe

10/10

Exceptional

12 Sep 2025

Ivan

Very nice!

Business

2/10

Poor

01 Sep 2025

Rocio

Had to wait around 20ish mins to have someone open

6/10

Pleasant

16 Aug 2025

Erik

Noisy neighbors, worn furniture

It was ok. The lobby is locked 24/7, and not always attended. We had neighbors upstairs who were noisy at all hours. The chair in our room was a little threadbare. There's a kitchenette, but if you don't have utensils, you have to rent them. No free coffee, you have to rent a coffee pot. No breakfast. It was a little on the pricey side due to the lack of amenities. There was only one nightstand, and one side of the bed was flush with the bathroom wall, which was inconvenient. I'd give it a pass, and maybe stay at the Holiday inn Express next time.

Partner

2/10

Poor

08 Aug 2025

Kandra

Horrible

I will NEVER stay at this hotel again. The whole hotel smelled damp and gross. When I got my room there was only a one “2 bed” left so I got. The manager lady called me the day before my trip saying they overbooked and if I wanted to downsize she would give me money back. I did downsize to a ONE bed. I never got one dollar back. Staff did not even acknowledge me when I left at checkout. HORRIBLE PLACE DO NOT STAY HERE

Friends_and_family Family

4/10

Poor

28 Jul 2025

Rebecca

The room I was given was so dirty I couldn't stay in it. I was given a new room to stay in that was clean. I was told I would be refunded for one night and have not received a credit yet.

Leisure Self

10/10

Exceptional

27 Jul 2025

Hunter

Amazing stay! Very accommodating.

Leisure Partner

2/10

Poor

21 Jul 2025

Tomas

4 cop cars were there when I pulled up, 4 loud women in the lobby when I showed up were trying to fight another woman outside and 1 of them worked and lived at the hotel. Guy checked me into a room someone was already staying at. There were people having a kick back party in the back parking lot, could smell weed in the hallways, very noisy, had a guy playing guitar at 10:30 pm in his room. Avoid this hotel at all costs

6/10

Pleasant

16 Jul 2025

Aaron

Have a lot of long term residents here.

2/10

Poor

09 Jul 2025

James

The office is closed at 10. The “attendant” took her sweet time to get there & was very rude & dumb.

Leisure Partner

6/10

Pleasant

21 Jun 2025

Terry

Hallways smelled badly. Room smelled of cigarettes. Room condition was poor. Price was right. Glad I was staying alone. My wife would have killed me for booking this place.

Self

8/10

Excellent

15 May 2025

Mojdeh

Great

10/10

Exceptional

09 May 2025

Francia

Oopooo

Partner

6/10

Pleasant

14 Apr 2025

Francia

Olor a marihuana en los pasillos

Partner

2/10

Poor

29 Mar 2025

Moon

Stayed 3 nights without the lights because all of lights didn't work except the bathroom. Dogs were barking and people were fighting...then cops showed up. Very bad experience.

Business Self

10/10

Exceptional

26 Mar 2025

Sean

My longest hotel stay ever, but by far the best!

Check it out for yourself and I promise you won’t be disappointed nor will my above statement be wrong!

Business_and_leisure Pet

10/10

Exceptional

26 Mar 2025

Sean

You literally can’t get better than the staff I see every single day… Yes that’s you, Brie, Eric, Jeremy, Selina, Gabby and of course Momma (aka Cynthia). On a serious note you have made my stay one I’ll never forget!!
A Huge Thank You to all of you…

Business_and_leisure Pet

10/10

Exceptional

26 Mar 2025

Sean

You literally can’t get better than the staff I see every single day… Yes that’s you, Brie, Eric, Jeremy, Selina, Gabby and of course Momma (aka Cynthia). On a serious note you have made my stay one I’ll never forget!!
A Huge Thank You to all of you…

Business_and_leisure Pet

10/10

Exceptional

26 Mar 2025

Sean

(Amazing Staff) I can honestly say they treated me with the same amount of respect that I have received ever since my very first day. Now believe it or not that day started almost 4 years ago when I moved from my dream house in Boca Florida for work on August 22, 2021… Of course for a work trip to be 4 years than I’d be in corporate housing right, but unfortunately I was injured while shopping at an extremely large Retail Company. And anyone that gets into a Lawsuit with a company to large to be insured think twice and try to get an offer up front that wouldn’t have caused you to lose everything!

Now back to my review: this staff from my very first business day here to what I’m certain will be great up until my settlement day ends…

Business_and_leisure Self

4/10

Poor

25 Mar 2025

Monica

Better than Extended Stay, at least.

All the floors were sticky, even when I tried changing the room (I opted for the first one because the second had no lamp). The toilet seat was broken, the mirror and counter were dirty, and the hallway smelled like tuna casserole permanently.

Self

10/10

Exceptional

16 Mar 2025

Gulom

Very cool

10/10

Exceptional

11 Mar 2025

Wendy

Nice environment

2/10

Poor

08 Mar 2025

Lisa

Worst experience

Absolutely the worst place I’ve seen in a long time. Manager was rude and the clientele was questionable. The outside looks beautiful but the rooms are runned down.

Friends_and_family Family

2/10

Poor

13 Feb 2025

Tammy

I had to check out after being there for two hours because there were a couple roaches in the room. Attendant at desk didn’t seem to care or even apologize. I asked for a manager to call me and still nothing. I want my money back. I would never recommend this hotel to an enemy!! Absolutely terrible!!!!!!

Business Partner

4/10

Poor

04 Jan 2025

Dori

They stressed this is a non smoking hotel, but the smell of pot smoke was everywhere. Also they will charge you $50.00 if you dont take your own trash out.

Leisure Partner

10/10

Exceptional

28 Dec 2024

Sean

Great place to stay for a short or long visit! Plus their team is extremely helpful!

Leisure Pet

2/10

Poor

22 Dec 2024

FARRUKH

Nasty

Business_and_leisure Family

8/10

Excellent

31 Oct 2024

Francia

Ok

8/10

Excellent

31 Oct 2024

Francia

Ok

Business Partner

8/10

Excellent

28 Oct 2024

Donald

To visit family…this property is very close to their home so convenience was important factor…3 rd time we’ve stayed here and will again.

Partner

10/10

Exceptional

15 Oct 2024

Saroeun

It was nice

10/10

Exceptional

10 Oct 2024

Alisher

Thanks

2/10

Poor

21 Sep 2024

Pastor Scott

The room smelled bad. Could not sleep good at all.

Business Self

4/10

Poor

20 Sep 2024

Augustine

Missing items

Kitchen but nothing yocook with, no cups, plates, no pots pans. If they had those items, it would be such a better stay

Business

6/10

Pleasant

17 Aug 2024

Bianca

This property was within walking distance to stores.This hotel was very clean and neat on the outside.The first room I was given was nice and clean but the television did not work.The second room smelled bad and didn't look so clean.The young man Eric that checked me & my family in was very nice & helpful

Leisure Family

2/10

Poor

04 Aug 2024

Sarah

Didn't like this hotel was a halfway house. Room wasn't cleaned at check in.

Family

2/10

Poor

21 Jul 2024

tracy

hallway to our room had a weird humid smell as well as in the room, floors and elevators were sticky & dirty.
Room was dirty as well as a pillowcase.
At 4am I was woken up by people yelling and fighting in the hallway.

2/10

Poor

24 Jun 2024

Bret

This place was disgusting. First room smelled like cigarette smoke even though it is a non- smoking facility. Transferred to a different room that smelled like spoiled meat and body odor. Floors were sticky, dirty, and had hair on them. Toilets were dirty in both rooms. Ended up leaving and going to a different hotel.

Leisure Family_with_children

6/10

Pleasant

24 Jun 2024

Carly

The floor in my room was so dirty. Even after I took a shower my feet were dirty because I didn’t think to bring slippers to a hotel room when I expect this to be clean

Leisure Self

8/10

Excellent

24 Jun 2024

Anthony

Staff was very helpful.

Business_and_leisure Self

4/10

Poor

04 Jun 2024

MEugene

Front desk clerk was very nice, but the room hadn't yet been set up Also, we didn't realize this place was an extended stay property with most guests actually living there. There was a lot of noise, children running uo and down the hallls. There were very strong cooking smells coming the rooms.

10/10

Exceptional

28 May 2024

Sean

Great Property for long term stays

Business Family_with_children

10/10

Exceptional

22 May 2024

Edward

Great staff and great layout in room.Was surprised it had a kitchen and let out bed.I will be booking again this week!

Leisure Partner

10/10

Exceptional

15 May 2024

Terrance

The staff is so friendly. Excellent place

6/10

Pleasant

01 Apr 2024

Francia

Dog pup araund tha hotel they need to charge dog owner money for this

Business_and_leisure Partner

10/10

Exceptional

18 Mar 2024

Immar

Great location!

Business Family

10/10

Exceptional

20 Feb 2024

Inmar

Customer service is great

10/10

Exceptional

29 Jan 2024

Roosevelt

Enjoyed the 2days

Leisure Self

6/10

Pleasant

20 Jan 2024

Orlando

OK but nothing special.

The place was nothing special as we needed a place to stay as the main water line in our house froze. Don't expect anything fancy or service. There is no daily cleaning.

Friends_and_family Family

10/10

Exceptional

18 Nov 2023

Maria Gabriela

It is cozy and very clean

Business Self

10/10

Exceptional

23 Oct 2023

James

Was a nice place too stay

4/10

Poor

19 Oct 2023

James

Skip this one. Seems more like an apartment building than a hotel. Terrible scent throughout, room not clean, remote control broken, worn furniture, staff didn't care one bit about guests, was talking on the phone instead. Wifi did not work. Lots of people smoking around entry/exits.

Business Self

4/10

Poor

15 Oct 2023

Diomaris C

This is the 2nd time I stayed at this place & the service and the place itself is horrible. Never again!

Business_and_leisure

10/10

Exceptional

17 Sep 2023

Konstantinos

Close to family

4/10

Poor

11 Sep 2023

Francia

The people drinking around the building that the door open this danger

Business Partner

6/10

Pleasant

29 Jul 2023

Chassie

Seemed as though a lot of the clients were longer term guests and tended to be up late hours.

Leisure Friends

2/10

Poor

21 Jun 2023

Kari

This hotel was disgusting there was a hole in the shower, dirty walls were filthy I would never ever recommend this hotel to anyone

Business Self

8/10

Excellent

18 Jun 2023

Claudia

coffee in lobby and is a long term rental property too. didnt know that. room clean and sufficient for a one night stay.

Leisure Self

10/10

Exceptional

12 Jun 2023

Rommel

Nice

Leisure Partner

4/10

Poor

08 Jun 2023

Verified traveler

Not what it looks like!

The hotel looks great on the outside, but the inside not so much. It smells, lots of strange guests, the door to the bathroom had a punch hole in it. I didn't stay the night and left. Money wasted.

6/10

Pleasant

05 Jun 2023

melissa

If all you need is a place to stay overnight and you don't care about amenities, this will serve you, but if you want a hair dryer or an ice machine or towels or extra pillows, stay somewhere else.

Partner

2/10

Poor

15 May 2023

Milton

This is the worst place i have stayed in my life i had book 2 days but i stayed only 1 day of course they didn't give me a refund

Business_and_leisure Partner

10/10

Exceptional

25 Apr 2023

Kenneth

Nice and clean

Business

2/10

Poor

31 Mar 2023

Tierra

It gives weird vibes

Business Partner

8/10

Excellent

11 Mar 2023

Michael

Didn't like entry and exit from hotel

Leisure Self

10/10

Exceptional

29 Jan 2023

Liza

This accommodation was clean and the appliances were updated.

Business_and_leisure Self

10/10

Exceptional

26 Jan 2023

Michael

Great quiet place, staff were welcoming and helpful

Leisure Self

10/10

Exceptional

13 Nov 2022

JULIA

Great stay

Everything is great

Business

8/10

Excellent

05 Oct 2022

Verified traveler

Nice clean room. Quiet for the most part. Morning can be a little loud when neighbor across the hall let his door slam every morning.

Friends_and_family Family

10/10

Exceptional

01 Oct 2022

Christine

.

Leisure Self

2/10

Poor

03 Jul 2022

Verified traveler

TV noise started coming into my room from the second week I was there. It was the same person living in that room ever since I’d checked in as the manager said she knew that person. The TV was on loud until 3 am; I’d to literally wait to go to sleep. It improved for sometime but then again the sound was raised. I asked for another room but the manager said I could have this issue in another room too. I’ve stayed in hotels but I never had this issue with anyone watching TV loud late nights & early mornings and it started from the second week even though there was the same person. Moreover the sound would be raised everyday around 5:30 - 6 am for about 10 -20 minutes; it was like an alarm for me and I’d to struggle to go back to sleep. They weren’t believing me and thought I was just grouchy. The girls and a guy at the front desk even kept on telling me to check out in a threatening way. They and the manager spoke so rudely. I’d asked that I would come down in the evening to make a weekly payment and the guy was fine with it. But I received a call from the girl in the morning for the payment and they didn’t stick to their word that I could make weekly payment. Anyways, it was not worth paying any more. I even called the guest relations and they weren’t believing me either.

Business_and_leisure Self