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Hyatt Place Chicago/Itasca

Chicago - IL · United States

1150 N Arlington Heights RdView location

8.6/10Excellent1,398 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.8/108.8
Condition8.4/108.4
Amenities8.2/108.2
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  • Business hotels
  • Hotels with charm
  • Design

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt Place Chicago/Itasca

Experience the comfort of our relaxing guestrooms which are larger than average and feature amenities for the modern traveler. Located just 30 minutes west of downtown Chicago and within minutes of Olympic Park Schaumburg, Woodfield Mall, and other area attractions.

Hyatt Place Chicago/Itasca features hotel and room amenities designed to meet the needs of today's travelers. The property consists of 126 rooms. This attractive hotel provides the ideal base for both sightseeing and business. Guests can avail themselves of the key collection service.

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When you stay at Hyatt Place Itasca in Itasca, you'll be in the business district, within a 15-minute drive of Woodfield Mall and Schaumburg Convention Center. This hotel is 10.6 mi (17.1 km) from Donald E. Stephens Convention Center and 7.7 mi (12.4 km) from Allstate Arena.

Make yourself at home in one of the 126 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Digital programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected.

Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 22 Pet max weight (per pet) in lb is 50 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
  • Special Instructions
    It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Filipino

    English

    Polish

    Spanish

Nearby attractions

Pirates Cove Childrens Theme Park 2.5 km / 1.5 mi
Ascension Alexian Brothers Medical Center 2.8 km / 1.7 mi
Rainbow Falls Waterpark 2.9 km / 1.8 mi
Lynfred Winery 8.4 km / 5.2 mi
LEGOLAND® Discovery Center 8.6 km / 5.4 mi
Woodfield Mall 9 km / 5.6 mi
Addison Ice Arena 9.2 km / 5.7 mi
Spring Valley 9.5 km / 5.9 mi
Bloomingdale Golf Club 9.6 km / 6 mi
The Chicago Athenaeum 10.3 km / 6.4 mi
Edge Ice Arena 10.6 km / 6.6 mi
Northwest Community Hospital 10.9 km / 6.8 mi
Lake Park 11.7 km / 7.3 mi
Schaumburg Convention Center 11.9 km / 7.4 mi
Metropolis Performing Arts Center 11.9 km / 7.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 126
  • Number of floors (main building): 6
  • Twin rooms: 68
  • Double rooms: 58
  • hotel
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
Show 38 more facilities & services
  • Transfer serviceExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Shop
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Highchairs
  • Breakfast room
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • TV lounge
  • Breakfast
  • Set menu lunch
  • Set menu dinner
  • Snacks
  • Non-smoking establishment
  • FitnessExtra charge
  • Bowling alleyExtra charge
  • GolfExtra charge
  • Putting greenExtra charge
  • SkiingExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Hyatt Place Chicago/Itasca

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Hyatt Place Chicago/Itasca

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Hyatt Place Chicago/Itasca

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GUEST ROOMRoom • GUEST ROOMROO.GR

    Photos are not available for this room type.

    Hyatt Place Chicago/Itasca

    Room GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Hyatt Place Chicago/Itasca

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Hyatt Place Chicago/Itasca

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hyatt Place Chicago/Itasca

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE GUEST ROOMSINGLE • GUEST ROOMSGL.GR

    Photos are not available for this room type.

    Hyatt Place Chicago/Itasca

    SINGLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    Hyatt Place Chicago/Itasca

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable6 photos

    Hyatt Place Chicago/Itasca

    DOUBLE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Hyatt Place Chicago/Itasca

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 33 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable4 photos

    Hyatt Place Chicago/Itasca

    DOUBLE TWO DOUBLE BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • TV
    • Hairdryer
    • Desk
    • Ironing set
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Hyatt Place Chicago/Itasca

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-3

    Photos are not available for this room type.

    Hyatt Place Chicago/Itasca

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Hyatt Place Chicago/Itasca

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hyatt Place Chicago/Itasca

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Hyatt Place Chicago/Itasca

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Hyatt Place Chicago/Itasca

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hyatt Place Chicago/Itasca

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hyatt Place Chicago/Itasca

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Hyatt Place Chicago/Itasca

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hyatt Place Chicago/Itasca

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt Place Chicago/Itasca

8.6
Excellent
1,398 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.4 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
04 Aug 2026
Erica
Room was comfy but pillow cases were stained. Pool was being repaired. I was sad about that. Breakfast was decent.
8/10
Excellent
03 Aug 2026
Karl
Breakfast was a zoo and ran out of coffee. That’s a pretty bad start to the day.
10/10
Exceptional
02 Aug 2026
Dale
Everything was very nice, breakfast was great and staff was friendly. We were disappointed that the pool was closed for repairs but understood that happens sometimes
4/10
Poor
02 Aug 2026
Olaifa
Shower has soap scum all over it, the carpet in the room was wet. Piles of dirty bedding outside the hallway. Junk all over the front desk and empty glasses. Literally the grossest hotel
I’ve ever stayed at. The pool was also out of order, but with how dirty the hotel was, I wouldn’t swim in it anyway.
6/10
Pleasant
02 Aug 2026
Henry
We found the AC had a weird sound. We didn’t say anything because we already had spent a night there and unpacked, so we didn’t want to go through the hassle of switching rooms. The bathtub had a leak. We had to put towels to stop the leak. We are not people to complain but just wanted to point out what happened. Other than that, we had a superb time and stay in Itasca.
10/10
Exceptional
01 Aug 2026
Luis
I haven’t received my deposit of 2 bedrooms
10/10
Exceptional
31 Jul 2026
Nitish
Staff were very helpful
10/10
Exceptional
31 Jul 2026
Noe
Perfect
8/10
Excellent
30 Jul 2026
Phornphan
We only stayed for overnight before flying. Complementary breakfast is not bad. Fast check in and out process.
6/10
Pleasant
29 Jul 2026
Julissa
The staff was very nice but they place was not clean. We got to the hotel and I found out the pool was closed right at check in.
6/10
Pleasant
28 Jul 2026
Allen
Friendly but inexperienced staff, struggling to keep things together. The hotel needs some renovation. Tables and chairs in the breakfast area are falling apart, elevators are missing buttons.
6/10
Pleasant
28 Jul 2026
Maksym
Old hotel, bed smells
10/10
Exceptional
27 Jul 2026
Michaela
Extremely friendly and helpful front desk! Nice size rooms, comfortable stay!
8/10
Excellent
27 Jul 2026
Laura
Location is good, room was clean and hotel felt clean as well. The only downside was the pool under maintenance and we were looking forward to it.
4/10
Poor
27 Jul 2026
Wendy
Property needs to be renovated!
6/10
Pleasant
27 Jul 2026
Leonard
The room was ok. There were loud fans that were brought it blowing in the lobby. Could not hear the front desk person well. Beds were not comfortable. During breakfast the waffle battery dispenser wasn't working. We ask the desk attendant if they could fix it and she seemed very upset about ha ing to do it. And even them it wasn't fixed. Was very disappointing.
6/10
Pleasant
27 Jul 2026
Adalia
We stayed for five nights, and overall the hotel was okay. The staff was friendly, and the location was convenient. However, I was disappointed that housekeeping only cleaned our room once during our entire stay. The pool was also closed, which was a big letdown for our family. Another downside was the breakfast—it was exactly the same every morning with no variety. A little more variety and better housekeeping would have made our stay much more enjoyable. Overall, it was an okay experience, but there is definitely room for improvement.
2/10
Poor
26 Jul 2026
Jay
I was disappointed with my stay at Hyatt Place Chicago/Itasca. While the staff was polite, the overall condition of the room did not meet my expectations.

The shower had very poor water pressure, making it difficult to enjoy a normal shower. The bathroom sink was partially clogged and drained very slowly, which should have been noticed before the room was assigned. The room itself was also surprisingly dark, with very limited lighting that made it feel uninviting.

Another downside was the housekeeping policy. I understand that many hotels have reduced daily housekeeping, but it was disappointing that full service was not provided automatically. Guests should at least be clearly informed of this at check-in.

Overall, the hotel feels like it needs better maintenance and quality control. These may seem like small issues individually, but together they had a noticeable impact on the comfort of my stay. I expected a better experience from a Hyatt property and would likely choose another hotel the next time I’m in the area.
6/10
Pleasant
26 Jul 2026
Adilene
Parking was good, staff was helpfuland breakfast was good
8/10
Excellent
24 Jul 2026
Lisa
The building was clean but it was raining and the fitness center had a large puddle by the door. The staff was very helpful and courteous. Breakfast was good. Our room was clean. There were small children on our floor but we couldn’t hear them in our room.
8/10
Excellent
22 Jul 2026
Ahmad
So generally it was ok. The AC was loud, and old and could not maintain the room cold. The bathroom flush was very slow. The carpet and the sofa were stained.
4/10
Poor
21 Jul 2026
Teruyo
The room size is great.
But too noisy
Business
8/10
Excellent
20 Jul 2026
Mari-Lynne
Stayed 3 nights outside of Chicago. Clean, well-maintained hotel.
Friends_and_family Family
8/10
Excellent
19 Jul 2026
Nicole
Front desk staff is quick and friendly. Unfortunately the refridgerator in my room dis not work and there was no ice machine on my floor.
Self
8/10
Excellent
18 Jul 2026
James
Hotel is clean and staff are friendly and helpful. Some maintenance is needed. Sink didn't drain unless held open and toilet wasn't bolted down correctly.
Family_with_children
10/10
Exceptional
17 Jul 2026
Charlene
This location was amazing!! Much more than I ever expected...I will stay there again. The staff was extremely courteous and helpful, both on the phone and in person. The location was convenient, well maintained, clean and quiet. The room I had was terrific...king size bed, large vanity/dressing area with plenty of room for your personal items, nice walk-in shower, living room area with comfortable couch and ottoman, flat screen tv, excellent lighting, large desk to accommodate computer and paperwork, kitchen like area with sink, coffee maker and microwave and a safe. The room had everything and more than I could ask for! Breakfast in the morning was excellent. Thank you for such an amazing and relaxing stay!!
Self
10/10
Exceptional
15 Jul 2026
Godwin Igbinedion
The breakfast was excellent, and the staff were exceptionally friendly, welcoming, and helpful. The rooms were clean, and the housekeeping team was proactive in ensuring everything was well maintained throughout my stay.
I would highly recommend this hotel to anyone traveling to Chicago.
Family_with_children
10/10
Exceptional
14 Jul 2026
Birhanemeskel
Very clean and nice customer service
Friends_and_family Family
10/10
Exceptional
13 Jul 2026
Rakesh
Convenient. Close to airport. Not too expensive.
Family_with_children
4/10
Poor
11 Jul 2026
Iris
Breakfast was very poor and unprepared.
Partner
10/10
Exceptional
10 Jul 2026
Hung
Clean room, quiet, great location, comfortable beds, good breakfast. Our family rested well. Can't ask for more.
Family_with_children
10/10
Exceptional
08 Jul 2026
Sharon
Muy bien todo deben varias un poco el desayno ya que nos quedamos una semana y era lo mismo. Lo demas muy bueno tido y limpio y el aerea super accesible.
Family_with_children
10/10
Exceptional
07 Jul 2026
John
Hard to believe some of the travelers who left negative responses were at the same hotel as us. Spacious, clean room with couches to watch TV, high quality Samsung TV, comfortable bed, good shower (albeit small toilet/shower room), breakfast a cut above other hotels of this class, friendly, helpful staff. What's not to like?

We were in Itasca for a wedding, but if I were looking for a good, affordable hotel near O'Hara, would definitely stay here.
Family
8/10
Excellent
07 Jul 2026
Riza Suni
Rooms are spacious and clean.
Family_with_children
10/10
Exceptional
06 Jul 2026
Farid
Good
Family_with_children
10/10
Exceptional
06 Jul 2026
Thao
Nice
Family_with_children
6/10
Pleasant
05 Jul 2026
BALAJI UDHAVRAO
Rooms are compact. TV model is outdated & doesn't have Internet connectivity.

Though Expedia listed hotel is 5.5 miles away but in reality it's 11 miles away from O'Hare international Airport. Uber will cost around $45. By considering the distance from Airport, rates are on the higher side.
Family_with_children
10/10
Exceptional
29 Jun 2026
Prince
It was great experience.
4/10
Poor
28 Jun 2026
Christa
We stayed here one quick overnight stay and boy was it full of an experience. Upon check in the staff was friendly and helpful. We got into our room and it was clearly dated and not clean. The AC vent was so disgusting the ac didn’t even cool the room down no matter how low you tried to make the thermostat. The bathroom is super small. Stains on the couch. The pool was dirty, towels and broken pool toys laying around. We were woken up by the fire alarm going off at 7:30 in the morning with no explanation no nothing. Since we were up we tried breakfast. I wouldn’t bother unless you like powder eggs. Barf. Definitely won’t be coming back.
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
Sharon
Estaba todo super bueno. Camas limpias cuarto espacioso lo único aunque estaba bueno fue el desayuno deben varias un poquito pq me quede una semana y desayunar lo mismo deben varias un poco por día.
Family_with_children
10/10
Exceptional
28 Jun 2026
Carla
I didn’t like that one of the elevators didn’t work.
Family_with_children
4/10
Poor
28 Jun 2026
Andrea
Toilet was clogged when we arrived, red paint stained on the ground, window covers covered in spiderwebs and stained. The pull out bed had brown stains on it as well.
10/10
Exceptional
26 Jun 2026
Kasargod Kailash Chandra
Good
10/10
Exceptional
26 Jun 2026
Jazminn
Upon walking in the lobby has a welcoming atmosphere and front desk staff ready to help. Check in was quick, the price was unbelievably affordable, especially for location, and the room was above expectations. Bedding smelled fresh and clean, breakfast was amazing compared to other complimentary buffet-style breakfasts I've experienced. Check out was quick and easy. I look forward to staying again and at other Hyatt locations.
Friends
6/10
Pleasant
23 Jun 2026
Cassandra
Room was clean until you got into the shower. There was mold growing on the tile and it smelled like mildew/mold. Otherwise it was a great place for the price.
Family_with_children
10/10
Exceptional
23 Jun 2026
abdul
Great service will stay again
Friends
8/10
Excellent
23 Jun 2026
Nicole M
Don't get a room on the 1st floor.
Self
10/10
Exceptional
22 Jun 2026
Yi
Very nice and clean room. Staffs are helpful, breakfast is good. We enjoyed our stay here. Thank you.
Family_with_children
6/10
Pleasant
21 Jun 2026
Payal
The staff was lovely and always helpful. The room had a musky smell and the carpet pretty beat up.
10/10
Exceptional
21 Jun 2026
Ashley
employees were very kind and helpful. the room was very clean & spacious. very much enjoyed my stay!
Business
8/10
Excellent
21 Jun 2026
Mahad
Wasn’t that bad
Family_with_children
6/10
Pleasant
16 Jun 2026
Will
Hotel was clean and help was nice, but they have maintenance issues to address.
Partner
10/10
Exceptional
15 Jun 2026
David
Was a good stay, no problems.
Self
8/10
Excellent
15 Jun 2026
Noah Or Erin
Room was clean, hotel was in a good spot with a couple eating spots walking distance.
Pool could have been warmer
breakfast was good- full hot breakfast (just very busy and tight space but food is good variety)
Room size was great for our family of 5 (2 are big teenage boys)
Friends_and_family Family
8/10
Excellent
14 Jun 2026
Angel
Very close to the new job. Breakfast included.
Self
10/10
Exceptional
14 Jun 2026
Toni
We really enjoyed our stay
Friends_and_family Friends
4/10
Poor
14 Jun 2026
Kenneth
My room was dirty. They gave me an room and it was dirty also. After waiting about 45 min I finally got into my 3rd room and it was cleaner.
Business
6/10
Pleasant
13 Jun 2026
David
The complimentary breakfast was delicious with a decent amount of options for adults as well as kids. Dining area was always clean. The location of the hotel was perfect as it was only about 20 mins away from the airport and 10 mins away from major shopping outlets. My only complaint with the property was that room service had to be booked in advance which I wish I knew sooner because we were traveling with an infant and needed the room cleaned at least once. Second, the property only had one working elevator and often times we had to take the stairs while carrying bags and our baby. Third, the laundry room is way too small. Thankfully there wasn’t a large amount of people who wanted to wash their clothes the night before our flight.

Overall I would stay here again, but improvements can be made to better enjoy the hotel.
Family_with_children
10/10
Exceptional
13 Jun 2026
SAMUEL
Muy bien
6/10
Pleasant
12 Jun 2026
Adriana
Average. We didn’t spend much time at the hotel but breakfast was decent & basic. Odd that we needed to ask front desk for a microwave because the rooms do not come with a microwave.
Family_with_children
6/10
Pleasant
11 Jun 2026
Brad
The staff downstairs was very nice and helpful; however, we had to ask for towels, and our rooms were not cleaned automatically. We had to ask for them to be cleaned and restocked with towels. One of the elevators wasn't working. The other elevator had not been inspected in over five years. The breakfast didn't have the best flavor. The eggs were bland, and it wasn't really that satisfying of a breakfast. The floor of the elevator was also sticky and dirty. You could hear everything in the hallway.
Family_with_children
10/10
Exceptional
10 Jun 2026
Kathryn
Great hotel friendly staff!
Partner
10/10
Exceptional
09 Jun 2026
Jacqueline
Amazing like always
8/10
Excellent
09 Jun 2026
Linda
Parking was free. Breakfast tasty. Overall a nice hotel.
Partner
10/10
Exceptional
09 Jun 2026
Aaron Joseph Wong
The hotel room was nice and cozy, friendly staff, and good breakfast. Short walk to a convenient store.
Friends
10/10
Exceptional
07 Jun 2026
Tomeka
Easy access for transportation and great rooms!
Partner
8/10
Excellent
05 Jun 2026
Ed
Overall the stay was good. Was overnight for 3 days. Staff was helpful at check in but I was charged $50 per night security deposit? Never heard of that before plus it wasn’t disclosed that I read. Breakfast was average at best.
Parking was ok, no charge for that.
Self
8/10
Excellent
05 Jun 2026
CARLOS
El estacionamiento es gratis y amplio, la piscina muy limpia, el desayuno un poco decepcionante pero bueno es parte del paquete y tiene restaurantes cerca
Partner
8/10
Excellent
03 Jun 2026
Kaylee
A friend and I stated for a full week and we appreciated the hospitality of everyone at the front desk - breakfast was well prepared and rooms were kept tidy!
Friends
10/10
Exceptional
03 Jun 2026
John
Breakfast was only \"adequate\" as expected when it's \"free.\" Room & linens were clean - but there WERE a few ants in the bathroom at the end of our stay. Bed was more comfortable than in some comparable hotels. Parking was fine. In-room coffee was only OK. A microwave in the room would have been a nice touch.
Partner
10/10
Exceptional
02 Jun 2026
Angelique
Awesome stay great location, wonderful staff …. Super convenient!
8/10
Excellent
02 Jun 2026
Kelvin
Everything was fine
Self
6/10
Pleasant
01 Jun 2026
Ellen
I am sooo dissapointed in the Hyatt PLACES! I travel alot and have stayed at Hyatt places many times, but they are going downhill. I would consider them almost dirty. Not 100% dirty but 80% dirty. They need a deep cleaning. Just like the Itasca Hyatt Place. I'm staying someplace else next time...and get the elevator fixed. I was there 4 days, and nobody was even looking to fix it!
Self
10/10
Exceptional
31 May 2026
Jerry
The rooms were very clean. Breakfast was good.
Friends_and_family Family
6/10
Pleasant
31 May 2026
Angel Gabrielle
This hotel is located in a flight path. From 10pm to 3am, planes are flying direct above it. This leaves little to no sleep. Only 2 elevators for a 6 floor hotel and 1 was out of service & apparently has been for over a month. The breakfast buffet was horrible. The elevator wasn’t cleaned for 2 days. Until I mentioned it and it was not cleaned throughout. Lazy guy said he wasn’t finished yet walked out without completing. The beds are very uncomfortable & pillows were flat and hard. Not a good night sleep and ended up eating breakfast elsewhere. Also, a bar with no bartender and you had to ask someone at the front desk to get you a drink. Which was out of cranberry juice, pineapple juice and didn’t carry common spirits. I won’t be coming back. I expected more from a Hyatt!!
Friends
4/10
Poor
31 May 2026
Jim
Maintenance of rooms inconsistent! No microwaves in room, but refrigerators which some had a freezer some do not! Poor shower head in one room, not in other. Several other small things understandable by themselves, but added up.
Partner
10/10
Exceptional
31 May 2026
Brooklyn
This place is very clean, wonderful breakfast, and located in a wonderful spot!
Family_with_children
4/10
Poor
31 May 2026
Maria
The pool was absolutely disgusting, there was a hair salon in the lobby. When you first came in, the breakfast line was crazy. There were so many people there cutting a line and feeling like or at a concert. The staff, however, were great. The rooms were clean.
Family_with_children
6/10
Pleasant
29 May 2026
Alexis
The staff were great! The rooms felt dirty due to stains on couches and insects. I had ants and small black flies on my phone and side table when I woke up. It wasn’t a large amount of ants, but it’s not what you want when you’re paying to sleep somewhere. I also never brought any food in the room. Got in late and left in the morning. The bed was comfy.
Self
8/10
Excellent
26 May 2026
Mary
Room was very nice.
10/10
Exceptional
25 May 2026
swanand
Nice place to stay with friends and family.
Family_with_children
6/10
Pleasant
25 May 2026
Eugene
For over a decade, this hotel was a favorite for stays in the Chicago area. It's convenient to the airport, as well as shopping areas in Schaumburg. The rooms are clean and the beds are comfortable. However, the rooms (particularly the carpets) are showing a lot of wear. My feeling is that it's about time for renovations.
Family
10/10
Exceptional
24 May 2026
Ivan
Our stay at Hyatt was absolutely wonderful from start to finish. The hotel was exceptionally clean, modern, and very well maintained. The staff was warm, professional, and always ready to help with a smile, which made the entire experience even more enjoyable.

The rooms were spacious, comfortable, and thoughtfully designed with great amenities. The beds were extremely comfortable, and the overall atmosphere of the hotel felt relaxing and luxurious. We also enjoyed the quality of the food, the cleanliness of the common areas, and the excellent customer service throughout our stay.

The location was convenient and made it easy to explore the surrounding area. Whether traveling for business or family vacation, Hyatt provided a perfect balance of comfort, convenience, and hospitality.

I highly recommend this hotel to anyone looking for a reliable and enjoyable stay. Hopefully this review helps other travelers plan their trip better — we would definitely love to stay here again in the future.
4/10
Poor
24 May 2026
AlwaysAkhil
Cleanliness at bad
10/10
Exceptional
20 May 2026
Russell
Great stay in the burbs close to the airport
Partner
4/10
Poor
19 May 2026
Luis
Room was dirty.
Self
10/10
Exceptional
18 May 2026
Deon
Enjoyed my stay. Room was very nice.
Self
10/10
Exceptional
16 May 2026
Jessica rivera
Everyone was polite and respectful was a wonderful experience
Family_with_children
10/10
Exceptional
16 May 2026
Allen
Staff was very helpful and room was exactly what was advertised
Friends
8/10
Excellent
14 May 2026
Olivia
The breakfast was nice everything was decent
10/10
Exceptional
12 May 2026
Mary Nieves
Clean room good Staff
Family
8/10
Excellent
11 May 2026
Hue
Wish there were better breakfast options especially on the hot food side of things.
Partner
8/10
Excellent
10 May 2026
William
Clean room, hotel out dated, breakfast was terrible no variety, staff seemed ok
Self
10/10
Exceptional
09 May 2026
Regina
Everything was excellent!
Friends_and_family Family
10/10
Exceptional
07 May 2026
Melissa
Clean & spacious
Friends_and_family Family
4/10
Poor
05 May 2026
Daniel
Not one to review stuff all that much but my one night stay deserves a review .

Bad:
Was able to check in early as a room was available and ready (1:00 ) yet still had to pay a fee for early check in , I know it's not just hyatt that does this but it's still absurd , if the room is ready , why charge the consumer anything ? We were given our room keys and upon opening the door to our room we stumbled on other people and their stuff laying in the room. Very embarrassing, the front desk didn't really seem to be apologetic or seem to care which is also off-putting given the circumstances . The rooms and hotel itself need a major facelift.

Good :
Free breakfast buffet , anytime the word free is offered it usually is good , case and point here . Free parking is also nice as well .

Overall its an ok peoperty.
Friends_and_family Family
10/10
Exceptional
03 May 2026
Gabriela
I'd like to have access to a toaster in the room, no microwave. when I asked the staff to warm up my pizza in the breakfast area, I was told no. It's a bummer when simple units aren't provided (like a water kettle to warm water, toaster or mini conventional oven to warm up left overs will be a great addition). this could be provided individually per room, or provided at the breakfast area for everyone to use as complimentary use.
Family
10/10
Exceptional
03 May 2026
bryan lopez
The stay with my family was amazing also very close to the airport. The breakfast buffet saved a family of 6 alot of money
Family_with_children
10/10
Exceptional
01 May 2026
Ejaz
We needed a clean and quiet place to stay, rest and recharge after our business trip. This place really fit the bill. Lots of nice restaurants nearby. Would stay again.
Partner
10/10
Exceptional
30 Apr 2026
gagan
Very good
Friends

Location & surroundings

Hyatt Place Chicago/Itasca
1150 N Arlington Heights Rd, Itasca, United States

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Hyatt Place Chicago/Itasca

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