Name: Extended Stay America - Chicago - Rolling Meadows
Address: 2400 Golf Rd, Rolling Meadows, 60008, US

10/10

Exceptional

21 May 2026

Thomas

Reasonable price for stay. Room was clean and well maintained. Property was quiet and no issues. Plenty of hot water. Only stayed a night, but did notice longer term tenants. Front desk helpful and pleasant. Would stay again.

Friends

10/10

Exceptional

15 Sep 2025

Mircea

Excellent service.

Business Self

2/10

Poor

29 Aug 2025

saravanakumar

I just stayed for 1 night, its a rundown place. No toiletries, the room looked like public bathroom. No coffee or anyother breakfast.

Leisure Self

2/10

Poor

08 Aug 2025

Verified traveler

Please Read: Many Troubles

I arrived around 7 pm on a Sunday for a business convention in the area. When I was walking in, multiple shady-looking fellows were eyeing me as I entered from outside the lobby. Once I got to the lobby, they checked me in, and I received two key cards. My room was fine. However, there is a small soap bar; bring your own soap and shampoo. Also, they lied about breakfast on this app. There is no breakfast. There is a vending machine area with high prices, and often, these old key cards do not work to get in. If you were to get a vending snack, your keycard could be demagnetized, and you would be locked out. A few times, I had to return to the hotel after hours, and I was locked out of my room three times, and the service to get me back in the building, let alone my room, was poor. I waited in the lobby for 3 hours once after trying 4 different key cards- none worked. In addition, my TV remote would not change channels from the satellite and it did not have a working HDMI port. There is no housekeeping service really offered as well. PROS: AC works great. Fridge was spacious. Microwave worked.
Cons: Keycard problems and access, Lied about breakfast, service slow, half working TVS, slow wifi

Business Self

10/10

Exceptional

04 Aug 2025

Luis

Fair price. Clean. Friendly staff

Business Partner

6/10

Pleasant

03 Aug 2025

john

Bed was to small and no usb ports . The should say on web no usb ports

Leisure Partner

10/10

Exceptional

03 Aug 2025

Ramiro

Safe

2/10

Poor

18 Jul 2025

Valeria

Terrible

8/10

Excellent

14 Jul 2025

Corwyn

Pros: Nice and clean.
Quiet.
Cons: No ice machine. No lobby restroom. Vending machine was, out of this world, expensive.

Leisure Family

10/10

Exceptional

21 Jun 2025

Kaye

I was aboutb15 minutes past check-in and the registration man let me check I and it was fast

Self

2/10

Poor

08 Jun 2025

Nora

There is no customer service on site and they charge if you need extra towels. The area seems a little unsafe.

Leisure Family

6/10

Pleasant

28 May 2025

Jaqueline andrea

No shampoo no hot water

Business

8/10

Excellent

13 May 2025

Senad

Very friendly stuff

6/10

Pleasant

10 Apr 2025

Sandra

It was affordable, clean but a little outdated

10/10

Exceptional

29 Nov 2024

Patricia

Check-in staff was friendly and helpful.
Nice size room
Older property but well-kept
Bring slippers as no carpet or rug

Leisure Family

2/10

Poor

27 Oct 2024

Julie

The room was very cleaned but it smelled like dirty feet!!! No coffee even served for 100 dollars really!!

Partner

10/10

Exceptional

25 Oct 2024

Matthew

Very accomidating, polite staff, plenty of shopping, and good food nearby, and the rooms were spotless upon arrival.

Business_and_leisure Partner

6/10

Pleasant

09 Sep 2024

Gabriela

Not enough elevators. Difficulty reaching garbage cans. The air conditioning unit was extremely noisy. I was very surprised that there were no cooking ware or eating utensils and I had to go out to buy these items. I had to buy a toaster and a coffee makerI, pots and pans etc. It was difficult getting in and out of the tub because not enough grab bars. The trees were overgrown and blocked the hotel sign which made it difficult to find the entrance. The young man that signed me in was coughing and not masked. He also was not very sympathetic when I told him that Expedia did not disclose lack of kitchen equipment and that housekeeping services were very limited. They charge you extra if you want a more frequent change of linen. It felt like they were nickel and dining you for items that should be included. The location is rather isolated and poor driveway with potholes. The room was spacious. The air conditioner noise made it difficult to hear the television. I did feel unsafe because in the middle of the night someone was going around giggling the doors knobs as if trying to get in.

Leisure

4/10

Poor

08 Sep 2024

Naresh Kumar Gopal Babu

Not clean. No iron box, coffee and breakfast

Leisure Family

4/10

Poor

05 Aug 2024

Stephanie F.

Pot smoking in rooms around mine was less than desirable. People hanging out in front of and on the sides of the building smoking cigarettes and blocking walkways was challenging and undesirable. Poorly lit parking lot for walking in late at night. The GFI outlet in the bathroom was out of order. I was inconvenienced for 1.5 hours of waiting for maintenance to replace it. I have stayed in Extended stay hotels in the past, this one will be last on my list in the future, which is too bad as you are very close to my place of business that I travel to quarterly for a week each time. Finding out when I arrived that there were NO kitchen utensils, pots and pans was not what I expected. Being there for a week I expected to be able to eat and cook in the room as I have done in other Extend Dtay properties; kind of defeats the purpose of \"extended stay\" purpose. That info should be more prominent on your website. I made it through the week as I could not find another local hotel to move to but was glad when the week was over. The one thing I will give props to is the two employees that I encountered almost daily throughout my stay. They were very nice and tried to accommodate me as best as they could with what they had to work with. Thank you!

8/10

Excellent

29 Jul 2024

Michael

A nice, quiet, restful stay.

I was looking for a nice, quiet, restful 10-day stay and that is exactly what I got!! The room was clean but worn. Everything worked. However, the bathroom sink did plug up over the weekend and they had maintenance take care of it right-a-way. The cable channel selection was quite limited, but then I don't watch much TV. I used the internet quite a bit, which was more than adequate for routine office tasks. Everyone at the front desk was very friendly and helpful, especially with the receiving and holding of my four Amazon deliveries. I love to walk and there is a safe walking path. Walmart, Starbucks and several restaurants are within easy walking distance of the hotel. The Pace 208 bus stops near Walmart and right in front of the hotel. The only negative I experienced is this: I've had quite a few long-term stays at Extended Stay America all over the US, during the last 10 - 15 years, including PA, IL and WI. Every other Extended Stay America had a Grab & Go Breakfast. So, needless to say, I was looking forward to my coffee, Otis Spunkmeyer Chocolate Chip Muffin, oatmeal, etc, in the morning. Unfortunately, this particular hotel stopped serving the Grab & Go Breakfast and that fact should have been made clear in the advertising.

Self

10/10

Exceptional

01 Jul 2024

Ed

Extended Stay America

We had a very nice stay. Very comfortable, very clean and staff couldn’t have been nicer and so helpful. Would definitely go back.

Partner

4/10

Poor

19 Jun 2024

DON

I stayed here a few years ago and it was OK then... Now it's pretty bad... It's clear they cater to thier long term residents. They have eliminated thier breakfast, not that it was worth bragging about. Room was OK, most of the channels on the TV didn't work. We made reservations for 4 nights, we left after 1 night.

Leisure Family

10/10

Exceptional

19 May 2024

Dave

I liked the fact that the Property was tucked away from the hustle and bustle of the city.
The Staff went above and beyond in giving Me info before I checked in, and explaining certain things that became helpful throughout the weekend.

Business_and_leisure Friends

2/10

Poor

18 May 2024

Ismael

Overbooked but still charged my card

8/10

Excellent

01 May 2024

Christy

Quiet, safe

2/10

Poor

14 Apr 2024

Isabella

I came to check in to the hotel after a long day of working. Around 11:30 pm. Upon entering the facility the door was locked and the front desk shut. There was a phone to call the desk.
I, a woman traveling alone was greeted by a man also in the walk way who harassed me and made me feel VERY VERY unsafe. When I called it was met with no answer and a call center was called. They called twice with no answer. This whole time I’m getting harassed by this man. They ended up calling the GM who said they would call someone and have them let me in. I really wanted to go back to my car and leave I was nervous he would follow me out. I stayed in and waited. Finally another man who had a key was passing. He also harassed. I ran inside after the man because I was scared. I made sure to shut the door because it is supposed to automatically lock. The man who was harassing me ran, opened the door up and ran inside too!! I got on the elevator so fast and went to the top floor calling my emergency contact. I didn’t know where to go I felt trapped and very scared for my safety. I finally went back down stairs after 15 minutes. And knocked on the door to the office. Finally someone answered- which informed me he had just woken up. He was cussing a bunch and telling me about how terrible his day was and mad bc got called in. I informed him about the man harassing me and he said “me too” said the GM told him that they had a room for him. NO way. They also lost my res and booked my room out 0/10

Business Self

10/10

Exceptional

09 Oct 2023

Galil

Safe

6/10

Pleasant

08 Apr 2023

Thomas

No breakfast or morning coffee was disappointing, and take out your own trash was a joke !

10/10

Exceptional

17 Sep 2022

Nanette

Unable to see the sign for the property until we were driving by on a barrier divided 2 lane highway. You must turn in on Golf Tower driveway and find your way through the bushes to the hotel parking lot, and that route is not lighted at night, making it very difficult.

Leisure Partner

2/10

Poor

01 Aug 2022

Verified traveler

When we arrived and checked in this hotel @9pm on 7/31/2022, the receptionist said the only one elevator was exchanging to new one now and it would take 5 weeks to fix it. It meant we could not use the elevator and our room was 3rd floor which was only room available. Also she said she did not know our phone number and email address because we booked through hotels.com. That was why she couldn't tell us that's problem in advance. After a long drive to get there, this made us so upset and tired.
Also no breakfast and coffee services.

Partner

10/10

Exceptional

10 Apr 2022

Gizella

Will use again.

Stay was great very clean room. Some stuff on blow dryer cord was kinda gross which is why I docked one point for cleanliness. Couldn't use it. Other than that very clean. Staff very courteous. Breakfast was small but enough and the coffe was good.

Friends_and_family Family

10/10

Exceptional

06 Mar 2022

Anne

Samrath did an excellent job checking me in quickly and assist is ting me with any questions I had. Would definitely stay at this location again!

Business_and_leisure Pet

2/10

Poor

07 Sep 2021

Renee

Inconvenience

We booked through hotels.com and when we got the confirmation through email we went to the hotel and the hotel says they are sold out and did not have a confirmation we were inconvenienced and had to find another hotel. And now I had pre-paid the hotel and I’m trying to get a refund.

Partner

10/10

Exceptional

15 Aug 2021

Verified traveler

Very clean, courteous staff.

Leisure Self

2/10

Poor

02 Aug 2021

Eric

I got here for check in and my room was not available due to their being no King Suites available when I booked the room. I had to pay for another room because they could not switch my booking from Hotels.com

Partner

6/10

Pleasant

02 Aug 2021

robert

Terrible experience

Booked a diuble. None were available. Had to ask for a rollaway bed for other person. Bugs in the room. Freezer did not freeze and fridge was modestly cold. No temp control on fridge either

Business

10/10

Exceptional

01 Aug 2020

Dolores

Good services nice view
Everything looks clean
I like the kitchen stove is like a house

Friends_and_family Partner

10/10

Exceptional

12 Feb 2020

Verified traveler

Everything looks clean nice room
Big space kitchen including
Nice staff

Business Self

4/10

Poor

20 Jan 2020

Verified traveler

Parking lot was not safe to walk on snow.
Towel holder fell off the wall as I reached for a towel. It was evident it had been poorly repaired various times before.
AC/Heating unit was very loud and not responding to commands.
Bed sheets rough and stiff like sandpaper.
There were no disposable cups in the washroom.
I've stayed numerous times at other hotels of this chain and have never had any issues. This location leaves alot to be desired and I will never use again.

Friends_and_family Partner

10/10

Exceptional

13 Jan 2020

Verified traveler

Friendly staff and always keep the rooms clean. Great service

Friends_and_family Partner

8/10

Excellent

04 Dec 2019

Keith

Great location. Fast check-in clean comfortable room. Great room for the price

Business Self

10/10

Exceptional

20 Oct 2019

Verified traveler

Thanks for you services this good tome to can back later

Friends_and_family Family

8/10

Excellent

16 Oct 2019

Verified traveler

Great location, clean rooms, good parking
Very friendly staff

Business_and_leisure Self

2/10

Poor

25 Sep 2019

Verified traveler

No ice machine, Toilet was closed, they said we could come to the desk and get a plunger, but wouldn't change our room.

Friends_and_family Family

6/10

Pleasant

22 Sep 2019

Michelle

Stinky

Service was good. Room was good other than a bad smell in the room. It smelled like grease and stale cigarettes. I wasn’t in a position to leave and find another hotel so I just opened the windows and used essential oils. It’s too bad because except for that everything was good but I won’t be back due to the smell.

Business Self

8/10

Excellent

03 Sep 2019

David

Did not meet my overall expectations, staff friendly. Not real close to shops, short drive.

Partner

6/10

Pleasant

01 Sep 2019

Verified traveler

Non-smoking with a cigarette smell

Even though the room was a non smoking room, it smelled of cigarettes and the rug had cigarette burns.

Self

10/10

Exceptional

19 Aug 2019

Verified traveler

The desk staff was so awesome.Annette? I think her name was went above and beyond. Thanks again

Friends_and_family Friends

6/10

Pleasant

18 Aug 2019

Cleo

The heavy rain got inside the window, the bed was very hard and extremely squeaky. The staff was very nice

Friends_and_family Family

10/10

Exceptional

10 Aug 2019

Destinee

Wonderful stay

My stay was wonderful. The room was way bigger than expected and that was nice. We enjoyed the hotel very much. Only thing was there was no fitness center and google mentioned there was.

Partner

4/10

Poor

05 Aug 2019

Verified traveler

Very rude staff and not willing to accommodate anyone

6/10

Pleasant

01 Aug 2019

Verified traveler

It smelled like curry...a lot in the room. Not so good probably.

Friends_and_family Partner

4/10

Poor

31 Jul 2019

VR

When we checked they assigned a room. Which hasn’t been cleaned and when asked assigned new room but after spending a night the very next day air conditioner in that unit broke down and because of that shifted to new room. And when asked about the problem they said it happened in some of the rooms in the past as well.

Leisure Family

10/10

Exceptional

17 Jul 2019

Verified traveler

Great hotel

great -as always. they set a high bar - and exceed that every time.
service far better than hotels twice as expensive.
polite and helpful front desk staff, clean, quiet. wifi could use some improvement -but OK.

8/10

Excellent

15 Jul 2019

Verified traveler

It was quiet, and the room was a good size for one person staying for one night. Pretty clean. About the only negative thing was, when I entered my room for the first time, it was cold as a meat locker. I went over to turn off the air conditioner, and the thermostat was set at 60.

8/10

Excellent

10 Jul 2019

moises

Good

Good service

Partner

8/10

Excellent

08 Jul 2019

Verified traveler

This is a great place to stay if you are staying for a while.

Leisure Friends

8/10

Excellent

08 Jul 2019

MMM

We like this property because of the long-term advantage in staying there. Everything is provided, including a simple continental breakfast. The only difficulty was that there is no bedside table on one side of the bed. The front desk personnel provided us with a chair on which to place items needed at night, which was very nice of them.

Business Family

10/10

Exceptional

07 Jul 2019

Mandy

Their eagerness to help when Expedia screwed up my reservation.

Business Self

8/10

Excellent

01 Jul 2019

David

Good value for the area

Good value for the area. Check in area had a pet odor but hallways and room were fine. \"Grab n Go Breakfast\" consisted of plastic wrapped muffins and granola bars.

6/10

Pleasant

26 Jun 2019

J

Felt like I was going to be billed if I touched something.

Leisure Self

10/10

Exceptional

25 Jun 2019

Maripat

Great value & location

Great service, the front desk staff was amazingly friendly and helpful! We had a great stay, very clean & comfortable. Breakfast was grab-and-go but worked well for us. The room was big and the kitchen area was very big.

Family

10/10

Exceptional

08 Jun 2019

Ron

Decent but no Kitchenware in the room kitchens.

Very decent but there are no dishes, utinels etc in the room kitchens..

8/10

Excellent

08 Jun 2019

KUNAL

Nice place with family or business trip

Everything is good at reasonable price except breakfast. They put free breakfast online but it’s not a breakfast which had coffee

Family

8/10

Excellent

06 Jun 2019

Ruth

Great deal for a suite convenient to OHare

Very good deal for the money — the facility could use some simple upgrades (eg, poster offer ended 2017) but it was a lot of space and a kitchen. Mitsuwa Japanese Marketplace was so close — what a treat to have Japanese food and goods available!!

8/10

Excellent

26 May 2019

Aj

Mandy the receptionist was so accommodating and very friendly

Business_and_leisure Partner

8/10

Excellent

21 May 2019

Verified traveler

Size of room very good...didn't like ur painting colors on ur walls ..to depressing

Friends_and_family Family

10/10

Exceptional

20 May 2019

Kathleen

Comfortable, conveniently located, great staff

Nice place! The folks at the front desk were friendly and asked if we needed anything when we walked by the desk. The hotel is conveniently located near I-90 and I-290. While we could see I-90 traffic from our window, we barely heard it inside the room. It's only a few minutes' drive from Whole Foods, which we found quite convenient. And the price is reasonable, particularly given Chicagoland's high lodging prices. Thanks very much!

Partner

6/10

Pleasant

13 May 2019

Verified traveler

They had no record of my reservation upon my arrival. I produced my confirmation information and was able to get the room but then I also had to pay at that time when I'm fairly certain I chose the pay now option as I was using the company credit card at that time. I knew if I didn't pay now while online I would have to use my personal card at time of check in, which is exactly what happened. Bottom line I was able to stay at the hotel but had they been full the story would have had a different ending.

Business Self

10/10

Exceptional

03 May 2019

Darnell

Clean room

Very nice and clean room.

Partner

10/10

Exceptional

15 Apr 2019

Talisa

Everything was just nice and clean. The staff was very friendly and professional

Business_and_leisure Partner

10/10

Exceptional

13 Apr 2019

Verified traveler

Really enjoyed our accommodations

10/10

Exceptional

13 Mar 2019

Scott

I have stayed there many times for business. Staff is great!!

Business Partner

10/10

Exceptional

02 Mar 2019

Verified traveler

A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

10/10

Exceptional

01 Mar 2019

Verified traveler

Room was great. Super friendly and accommodating staff. Great location.

Leisure

8/10

Excellent

26 Feb 2019

Verified traveler

Everything was very acceptable and comfortable. Great place, accommodating staff and very nice for an reasonable, affordable price.

Leisure Self

8/10

Excellent

18 Feb 2019

Verified traveler

Didn't like that i had to ask for a coffee pot and coffee/tea to make. I was fortune that we were close to the front desk. I dont want to pick on little things, but something like that could be left in the room.
I did like the room and that it had a large than usual frig and it also had microwave and 2 burner stove top.

Leisure Partner

10/10

Exceptional

18 Feb 2019

Verified traveler

Location is good and property is clean. Connectiviy to all the places is good.

Leisure Family

10/10

Exceptional

02 Feb 2019

Paul

We enjoyed our stay there. Peaceful and relaxing.

Partner

8/10

Excellent

26 Jan 2019

Verified traveler

DECENT. CLEAN AND QUITE. WILL RETURN. ROOM WAS VERY COMFORTABLE. LOVE THE IDEAL OF HAVING KITCHEN AND TABLE AND CHAIRS.

Business_and_leisure Self

8/10

Excellent

01 Jan 2019

jose

😁

It was great as always

Partner

10/10

Exceptional

10 Dec 2018

Verified traveler

What I liked about this place is great price,clean, and location

Business Self

10/10

Exceptional

09 Dec 2018

Jesus

Love this location. The check in service was out of this world i wish every location had a employee like mylady she should be a manager.

2/10

Poor

26 Nov 2018

D

I found bugs crawling in the bedsroom and bathroom. One found in bedroom was similar to cockaroach and one ine bathroom was home cetipedes found in the stack of towel. I have a picture of this for reference. This was found on 2nd day and still had 2 more nights to spend. It eas the worst stay. Never coming back to Extended stay america.

Friends_and_family Partner

8/10

Excellent

10 Nov 2018

Dennis

Great friendly staff, nice location near several places to dine.

10/10

Exceptional

17 Oct 2018

Not Provided

One or my fav hotels. Friendly and helpful staff. Good amenities.

2/10

Poor

01 Oct 2018

Shahzan

Bait and switch!

I have stayed at every type of hotel in America, Europe, Asia, and the Middle East and this is the first time I am actually lodging a complaint after 20+ years of travel. First and foremost the room that was given to me didn’t offer a queen size bed as listed and didn’t come with a breakfast unless you consider pre-packaged muffins, nut bars, and coffee to be breakfast. They wanted to charge for room service as well. What type of hotel does that?

Family

10/10

Exceptional

16 Sep 2018

Jesus

Check in service could be a bit faster 20 minutes to check in is a bit long.

8/10

Excellent

15 Sep 2018

Shannon

Would stay again

It was like a breath of fresh air compared to the hotel I had to vacate from about an hour beforehand. A small hiccup with the checkin, due to new guy being in training still and left alone temporarily, but pleasant stay overall.

2/10

Poor

04 Sep 2018

Mayra

The clerk first messed up and charged me for 1 day accidentally instead of 2. then when i was nice enough to go to pay for the following day i informed her the bathroom had soap and i had hurt my knee as soon as i stepped in. she ignored me and then continued to charge me. She overcharged $10 then gets into a full argument with me. which by the way made me late to work. then she sarcastically yells \"have a fantastic day!\" as Im walking out the door limping. Great service! (in MY sarcastic voice)

10/10

Exceptional

04 Sep 2018

cHRISTINE

EXCELLENT PLACE TO STAT.STAFF IS EXTREMELY HELPFUL.VERY ACCOMADATING .HIGHLY RECOMMENDED, Rate 10

10/10

Exceptional

02 Sep 2018

Kevin

We arrived early and requested an early check-in if available, so we could change clothes and get ready to attend a wedding. Nothing was available, but when the front desk person knew that, she was going to have a room cleaned right away for us. When she called her staff to ask, one was just completed and ready. That is service!!

10/10

Exceptional

31 Aug 2018

Cathy

Way better than the other “suites” in the area

2/10

Poor

25 Aug 2018

Albert

Rooms were not clean, ac unit was broken down, bathroom was horrible I will not ever stay at this location again!

10/10

Exceptional

18 Aug 2018

Verified traveler

Super friendly staff! Clean, comfortable rooms.

Friends

8/10

Excellent

12 Aug 2018

Sinceridad

The lady at the front desk wasnt friendly. My room was just amazing. Comfortable. I loved it.

6/10

Pleasant

28 Jul 2018

Verified traveler

Uncomfortable bed in an otherwise great hotel

The bed was terribly uncomfortable, everything else was great though.

8/10

Excellent

23 Jul 2018

Jak

Facility has adequate parking. someone needs to review breakfast menu.

10/10

Exceptional

23 Jun 2018

Kevin

The manager is awesome! Super friendly, professional and great attitude. I was worn out after a 10 hour drive and her energy and kindness made a difference. Thank you. Kevin R