Holiday Inn Express Rolling Mdws-Schaumburg Area

8/10

Excellent

15 Mar 2026

Brittany

Elevator needs work, chipped ceiling, chipped bathroom door, pipe backed up on bottom floor and smelled. Waited for toilet paper at front desk for ten minutes and finally had to ask for it to just be brought to our room.

2/10

Poor

13 Mar 2026

Angela

To access the property you have to drive through the parking lot of a boarded up hotel and when you enter the building you are slapped in the face with the smell of something reminiscent of a nursing home. The hotel is older but has been remodeled at some point. At first glance the room was acceptable. It wasn’t until later on I was in the bathroom and noticed beard shaving all over the faucet. The shelf in the shower had an outline of a bar of soap. The towels had worn and thin spots you could almost see through, one area almost the size of a salad plate. The desk chair and the chaise lounger I laid a towel and blanket on before I let anyone sit on them because they had questionable stains on them. To top the two night stay off, the morning we left, I looked across the parking lot at my car and there was a dent on the rear end of my vehicle that was about 18 inches long where I had been hit and run.

Friends_and_family Family

8/10

Excellent

09 Mar 2026

Kendra

Housekeeping and front desk were friendly, hot water in shower only worked if cranked all the way, we had a balcony room, but balcony is screwed shut, one of the bath towels we received was dirty, chair in the room was severely stained.

Friends_and_family Family

4/10

Poor

28 Feb 2026

Jennifer

Staff were not friendly and did not provide any information needed at check in. Breakfast was inedible. Room needed repairs. Paint peeling, shower head falling out of wall. Beds were hard and uncomfortable. Will not stay there again.

Friends_and_family Family

6/10

Pleasant

28 Feb 2026

Kelli

Our room had not been vacuumed or swept and the flooring in the bathroom was coming up. The bed frame moved anytime you rolled over in the night.

Friends_and_family Family

4/10

Poor

16 Feb 2026

Sharon

Bamboozled by the lobby. Room was shabby. I looked at the place next store that’s newly built with more amenities for my trip next month, and the cost will be nearly the same. I’m starting to feel like ratings are paid for or bots. If it was lower priced, it would have matched and would get a better rating.

Friends_and_family Family

2/10

Poor

15 Feb 2026

Eric

Trash in rooms, no hot water, subpar breakfast.

Friends_and_family Family

4/10

Poor

01 Feb 2026

Jeff

We rented 3 rooms. 1 room had no hot water both mornings, so they couldn't shower. Another room had no chair for the desk and we had to work in the lobby. The gym also had no towels or cleaner for sweat.

10/10

Exceptional

08 Dec 2025

Son

Good

10/10

Exceptional

24 Nov 2025

Nargiza

Was super clean rooms,sheets and everything else.The staff was very nice .

Leisure Family

8/10

Excellent

17 Nov 2025

Stuart

The breakfast was very good

Leisure Self

8/10

Excellent

16 Nov 2025

Mary

We arrived in the evening and pulling up it seemed a little sketch because of the dilapidated building in front and the hotel was in the back. We stayed in a two bedroom suite which was huge. You walked in and it was like a living room with couch and tv and then the kitchenette area. Then the beds were through two doors separate, it felt like they put two room together and called it a suite. The mini fridge was warm so we had to crank up the temp. Overall the room was okay- it was outdated and could use some updates. But the beds were clean and comfortable and a tv in the bedroom area as well. There was no hair dryer in the room so I called the front desk (no hotel room phone either) and they did bring a hair dryer. The bathroom was a shower only and no place to set your own toiletries in the shower which was a pain. The breakfast was your typical free hotel breakfast. The hotel was very close to many shops and fast food. Not far from a mall which was amazing! Overall it wasn’t the worst place I have ever stayed nor the best. For the price it was doable for a short weekend stay.

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Mahmood

Clean, great staff

Family

8/10

Excellent

15 Nov 2025

James

Clean room, helpful staff.

Self

10/10

Exceptional

10 Nov 2025

Ninos

Clean room great customer service

8/10

Excellent

07 Nov 2025

Ulanbek

Good

4/10

Poor

01 Nov 2025

Kimberley

Had to wait 5-10 minutes for a front desk staff to come and check us in. Room was too warm and HVAC unit had unknown stains on it and I did not want to touch. Bed needs to be replaced, concaved in the middle, very uncomfortable bedding was good, bathroom was good

Partner

6/10

Pleasant

27 Oct 2025

Robert

Great spot crappy breakfast

Leisure Partner

2/10

Poor

26 Oct 2025

Cynthia

Broken fridge and key cards dodnt work amd garbage everywhere on balcony. Unsafe seeming people walking halls my family felts uncomfortable and unsafe

8/10

Excellent

22 Oct 2025

Sean

I liked the size of the room.

Business

10/10

Exceptional

22 Sep 2025

Tihomir

Weekend getaway.

Check in was super quick. Front desk guy was very pleasant and gave us a room on the top floor without even asking. We prefer top floor room. Elevators we a bit slow going between floors, but clean and updated.

Partner

10/10

Exceptional

21 Sep 2025

Ali

Clean friendly people

10/10

Exceptional

01 Sep 2025

Sharon

Modern attractive motel

Leisure Self

10/10

Exceptional

25 Aug 2025

Naomi

It was amazing.

Partner

10/10

Exceptional

18 Aug 2025

Teresa

I like everything

Leisure Family

8/10

Excellent

01 Aug 2025

George

Former hotel in front of building looks terrible

8/10

Excellent

31 Jul 2025

Matthew

Hotel location was nice and close to the highway, not too far from ORD airport.

Leisure Family_with_children

2/10

Poor

20 Jul 2025

Artur

Terrible bed 🛌 Old TV and poor internet .Dirty and moldy shower cabin . First and last time!!!!

Partner

10/10

Exceptional

20 Jul 2025

Adrienne

Easy check in, clean, comfortable beds

Leisure Partner

4/10

Poor

20 Jul 2025

Laura

The rooms blinds were broken and dirty. The bathroom sink was broken, and the room’s supplies were low/gone (body wash, conditioner).

Leisure Partner

2/10

Poor

18 Jul 2025

Corina

Checked in and they didn’t have the room we reserved (king bed) . Staff said hotel was fully booked and nothing they could do. No apologies-they only offered the phone number we could complain to next week. Tried to cancel and not stay, but we were told we would be charged regardless. Icing in the cake: no T.P. Roll in the room!! Never again!!

Leisure Family

10/10

Exceptional

18 Jul 2025

Muhammad

Very good

8/10

Excellent

13 Jul 2025

Catherine

It was pleasant

Leisure Family

4/10

Poor

06 Jul 2025

Scott

Disappointed

Hotel has recently been remodeled but quality of workmanship was poor. No towel hooks or racks in bathroom. No exhaust fan in bathroom, ac unit kicked on and off every 10-15 minutes making the room too cold or too hot most problematic was residual did smell and dander from previous guest. Caused an allergic reaction since I’m allergic to dogs. Also not well marked signage from road. The howl sign is in front of a closed down hotel. It did not Cleary identify the holiday inn was behind that hotel. I figured it out of course but just lots of little things like that. This facility is not up to what a newly renovated holiday inn express should be

Partner

6/10

Pleasant

28 Jun 2025

Kayla

The staff was friendly. The beds slept horrible. Weird smell. No Cinnamon rolls as expected. The location had a vacant hotel next to it that was unsafe feeling. Overall I would not stay here again.

Leisure Family_with_children

10/10

Exceptional

27 Jun 2025

Terri

Staff was very friendly and professional. Rooms clean, breakfast good.

Leisure Partner

4/10

Poor

27 Jun 2025

Jai

Not kept well

Room was spacious enough but not maintained well. Not thoroughly cleaned, broken bathtub, dirty chair. None of that give a good feel.

Friends_and_family Family

8/10

Excellent

26 May 2025

Melissa

C

Staff was very friendly and helpful. Hotel was clean and quiet location. Beds are full sized not queen sized. Outdoor pool was not open they were starting to get it ready for the season. Breakfast was pretty same everyday eggs sausage . A couple days had potatoes. None of it really hot and often times ran out. Had to ask for more toilet paper during stay. The showers have these metal plates over the drain and as you shower the water hits them and its noisey so noone else in the room can sleep while someone is showering. Location was close to restaurants/shopping. I would try this hotel again based on staff/quietness/cleanliness and location

10/10

Exceptional

20 May 2025

Foued

Good hotel

Very good

Friends_and_family Family

10/10

Exceptional

17 May 2025

Griselda

Everything was excellent

8/10

Excellent

22 Apr 2025

Elizabeth

The property as a whole is very clean and modern, and the staff friendly. The bathroom ceiling had minor water damage and the bathroom sink was dripping, but it was otherwise clean. The property itself, however, is very hard to get to, and you cannot make a left turn westbound on Rt. 62 to get to it—an Uber Eats order was cancelled because the driver couldn’t get there.

Leisure Family

8/10

Excellent

21 Apr 2025

Kelly

The property is out dated, one of the elevators was broken and all the ice machines were not working. The breakfast was OK, the breads, bagels and muffins were hard and not eatable. However the staff was wonderful the hotel was clean and the beds were super comfy. We stayed for the price and location to my moms place.

Leisure Family

8/10

Excellent

18 Apr 2025

Jennifer

Nice stay

Our stay was pleasant for the most part. We have minor complaints. The main elevator was out of order. There was a maintenance elevator available, but that was on the opposite side of the hotel. My wife had pulled a muscle in her back the day before, so she did not like walking that far. We opted to take the stairs to our room on the 3rd floor. Also, the fan in the bathroom was too loud and couldn't be turned off.

We were quite pleased with the breakfast, and the automatic pancake maker was cool.

Partner

6/10

Pleasant

01 Mar 2025

Timothy N.

I don't appreciate my bathroom vent not working (for 2 years in a row) in a $140 room.

10/10

Exceptional

28 Feb 2025

Catherine

Front desk was extremely friendly and helpful.

Family

10/10

Exceptional

10 Feb 2025

Roce

The front desk staff member was very professional and provided excellent customer service.

Business Self

8/10

Excellent

21 Jan 2025

David

The Holiday Inn is very nice and the location is very convenient for us. The room was very clean and mostly updated. The breakfast is a nice amenity but the selection was limited and the food was cold. The juice machine was down to one selection. Because we have a dog they put us on the first floor. The rooms have been remodeled but appear well worn especially in the bathroom. There was no microwave, the internet spotty and there were wiring issues. The TV remote was missing. We do like this hotel and the staff is very nice. The building itself is just older and needs some interior work. The individual A/C and heating unit in the room is almost impossible to regulate especially in the winter. The room is either too warm or cool and very stuffy. A good idea would be to bring a portable humidifier. The price of the rooms are reasonable but the local taxes are high. Over all still are first choice for a hotel in the area. Just needs a little more attention to detail. We have stayed in the upper floor rooms which are very updated and plan to see we can negotiate for one of those rooms even with a dog.

Leisure Family

10/10

Exceptional

15 Dec 2024

Md murad

Top class service in front desk

Business Partner

8/10

Excellent

30 Nov 2024

John

Nice balcony and lots of nice food and shopping nearby. Clean room and everything worked. Reasonable price.Seemed pretty safe around the area. I would stay again.

Leisure Self

6/10

Pleasant

24 Nov 2024

Joanna

Good: Check in and check out staff was courteous. Relatively clean and modern hotel. Close to expressway. Hot breakfast buffet. Bad: two yellow stains on the fitted sheet on our bed. Breakfast eggs and omelettes dried out, cinnamon rolls very limited quantity- was not replenished so we didn’t get any. Housekeeping knocking on my door at 10am making me get out of bed while checkout is at 11.

Leisure Partner

8/10

Excellent

14 Oct 2024

Alex

Good. Not great.

Good value. A bit run down. Surrounding property felt unsafe. Breakfast was good but crowded.

Self

10/10

Exceptional

08 Sep 2024

James

Its on a site of a closed hotel left in disrepair

Leisure Family

10/10

Exceptional

06 Aug 2024

Leandro

Nice and simple. Breakfast is free

Business Family

8/10

Excellent

29 Jul 2024

Verified traveler

Express comfort for an express stay.

The service matched the expectations. An older, small property. Conveniently located, clean, and comfy, with the staff to match. Elevator aside (that tended to force ppl to hit the stairs), this small, intimate inn kept myself and every guest I met in a pretty good mood.

Friends_and_family Family

8/10

Excellent

28 Jul 2024

John

An updated property, but seemed a little bare.Extra sleeper in room for child, fridge. Shower and bathroom very nice though small. Breakfast extremely good with excellent staff who kept up with spills, trash, etc and kept the food trays full. Food was actually good, nice hot scrambled eggs, precooked omelets, pancakes and 2 kinds of sausages as well as yogurt, juice and all the other expected items. All in all a good stay.

Leisure Partner

8/10

Excellent

28 Jul 2024

David

Very convenient for travel nice clean hotel.

Leisure Pet

6/10

Pleasant

17 Jun 2024

April

It was an ok stay for our needs. Staff was friendly. The room was big. The hallway smelled a bit. One of the elevators that was closest to us went out out second (out of 4 days) morning and was never back up working.

Leisure Family

6/10

Pleasant

15 Jun 2024

Abdul

Notice a lots of broken things like blinds , cracked wash basin etc . House keeping was terrible they don’t come unless you tell them my toilet was clogged told the front desk and they left the plunger in front of room and I end up doing myself

Friends_and_family Family

8/10

Excellent

12 Jun 2024

P

Front staff employees are truly service orientated, helpful and friendly! I made a complaint about a noisy room and the front staff took care of it. They were also helpful when my husband had a conference call to take at the last minute before checking out. Continental breakfast was good with a variety of choices, both hot and cold items. The room we checked in was for disabled access, which was unusual. No chair, no closet, no hangers, no phone in the room. Even disabled hotel rooms have at least a phone and one chair. We requested a chair to be placed in the room, and they accommodated for us. Work staff is good here.

Leisure Partner

4/10

Poor

09 Jun 2024

Kendal

Not up to Holiday Inn Express standards

The ceiling in the shower was falling apart, into the shower. They were unable to move us to another king room. Only one hand towel was in the room. Elevators were dirty and hadn't been inspected since 2019. And the bed and bedding was nothing like other Holiday Inn properties we've stayed at.

Business

10/10

Exceptional

30 May 2024

Mario

Everything was easy, clean and efficient

Leisure Self

10/10

Exceptional

26 May 2024

Jennifer

Great location. Good amenities, and close to the venue for a wedding we attended

8/10

Excellent

25 May 2024

Guadalupe

Could use better water pressure and a nicer shower head.

Leisure Self

6/10

Pleasant

25 May 2024

Dane

Likes: mattress good, shower good, clean, breakfast was good.
Dislikes: room was freezing when we got there, 60 degrees. Couldn’t get the heat to work, actually cool didn’t work either. Went to front desk and couldn’t get waited on as only 1 person was there with about 15 people waiting to check in. Went to shower the following morning and found there was only a 3/4 used shampoo container. Went to the front desk and got it.

Leisure Partner

2/10

Poor

09 May 2024

Michelle

no tv remote or. hair dryere

Business_and_leisure Partner

10/10

Exceptional

07 May 2024

Larry

Good but not great.

Very nice rooms. Off the highway somewhat, so traffic noise is not a problem. Lounger in the room had heavy staining. Shower gel and conditioner in the shower were empty.

Business

2/10

Poor

01 May 2024

Daniel

Staff was pushy and rude

Leisure Partner

10/10

Exceptional

12 Apr 2024

Margaret

The front desk staff was top-notch! Extremely efficient, knowledgeable, friendly.
Our room was clean, spacious, and comfortable.

Leisure Family

10/10

Exceptional

07 Apr 2024

Tina

Nice and cozy

It was nice and quiet the bed was super comfortable. Didn't get to have breakfast but they did offer free breakfast!

Self

10/10

Exceptional

05 Apr 2024

Kenisha

This is my go to when I need to be close to work. Affordable and cozy for short stays. Always have a funny smell in the hallway.

Business Self

2/10

Poor

25 Mar 2024

Jason

No one was at the front desk when checking in, had to wait 20-30 minutes.

Friends_and_family Family

10/10

Exceptional

01 Mar 2024

David

Very nice older hotel that is being remodeled. Clean rooms, friendly staff and a very good location.

Leisure Pet

4/10

Poor

18 Feb 2024

Todd

The property looks like it has been renovated, but it was done poorly. Walls and ceilings were falling apart at the seams. Hot water was warm at best

Leisure Family

2/10

Poor

02 Jan 2024

Verified traveler

First, I'll start with the false advertisement about the indoor pool. I booked my room December 3rd 2023 and I received a phone call on December 28th from a lady that works for the hotel stating that the pool is not indoors but, is an outdoor seasonal pool and the lady was VERY RUDE over the phone. She waited weeks to call. She called on the last day I could cancel my reservation penalty free and two days before a holiday weekend. How was I supposed to find something different in less than 48 hours and for a good deal?!
We check into the room and we walk into the room and there's no balcony. I specifically reserved a balcony room for my autistic husband who needs the fresh air flow. The man at the front desk was VERY RUDE to my husband and myself when I brought the wrong room situation up to him. I was OVER CHARGED for my room by over $40. The lock on the room door is broken, ice machine didn't work, Wifi didn't work very well, if at all. Elevator is scary, I don't recommend riding in it. I've never heard an elevator make those kinds of sounds. Coffee maker in room was broken. There were stains on the carpet and the bathroom sink wasn't very clean but, otherwise, the room was pretty clean.

Leisure Family

2/10

Poor

08 Dec 2023

Oscar

Google pictures show INDOOR POOL AND JACUZZI the way it was some time ago. I spend few night here in the past and expected the same not just an over priced room by it self rwmove those google pictures asap

Leisure Partner

6/10

Pleasant

06 Dec 2023

Nick

Nice Staff. Comfortable room.

Leisure Family

6/10

Pleasant

06 Dec 2023

Nick

The room is big. Staff nice, Need more cleaning

Leisure Family

10/10

Exceptional

05 Dec 2023

Kenisha

I did not have any issues with the property. I only stayed for one night because it was close to my job. I liked the hot breakfast option. I would stay again.

Business Self

10/10

Exceptional

30 Nov 2023

David

Very nice staff. well organized. The rooms are updated and clean. The breakfast is really nice.

Leisure Family

10/10

Exceptional

10 Oct 2023

Jonathan

The property was close to the event I was attending so that was great.

Leisure Self

10/10

Exceptional

03 Oct 2023

Yoshikazu

Good sleeper

Good sleeper

Business

10/10

Exceptional

24 Sep 2023

David

Older hotel in a very good location. Very nice staff clean and comfortable rooms.

Leisure Pet

6/10

Pleasant

05 Sep 2023

Keely

We were first put in a room on the first floor and the employee said, \"you're not staying alone are you?\" because there are guests who stay long term on the first floor. The room had bugs in the sink and mold, so we were switched to another floor which was much better. I gave it a low rating because the employee implied that it was unsafe and the condition of the first room shouldn't have been rented out. Just something to think about for future stays.

Leisure Friends

6/10

Pleasant

21 Aug 2023

Kelly

Older property off a busy road. Breakfast and coffee was good.

Leisure Family

8/10

Excellent

29 Jul 2023

Mike

Front desk staff was tremendous; we didn't have any shampoo in the room, nor a hair dryer. I would expect more from HIE.

Leisure Family_with_children

10/10

Exceptional

22 Jul 2023

Keeish

Very clean

10/10

Exceptional

27 Jun 2023

Jannine

Very nice

Leisure Family_with_children

8/10

Excellent

30 May 2023

Alton

Convenient to other places that we wanted to go near by.

Leisure Family

8/10

Excellent

26 May 2023

Verified traveler

Heater/Air Conditioner didn’t function in room. Wouldn’t power on. Since elevator was out of commission I took stairs. Stairway needed refresh and attention

Friends_and_family Family

10/10

Exceptional

17 Apr 2023

Kristofer

Tammy was great!

4/10

Poor

31 Mar 2023

Jeremy

Not clean, pictures misleading

The pictures for this one are very misleading. We arrived and had a very dirty room, I was told the nice pictures were from the remodeled rooms on the top floors, and they were all booked up. Pictures attached, but the walls and ceiling were dirty, it felt gross to stay here.

10/10

Exceptional

31 Mar 2023

Shelly

I liked the room which had a large desk with good lighting. Also, the bed was very comfortable.
I didn’t like using styrofoam plates, cups and bowls at breakfast. And plastic cutlery. These are not recyclable and it was awful, seeing the garbage piled with these. Since only breakfast is served, it would be easy to invest in a dishwasher and provide reusable dishes.

Business_and_leisure Self

6/10

Pleasant

06 Jan 2023

Monica

CS was rude with my daughter and no cleaning service for 6 days. Asked for the complementary body wash and he couldn’t get any from the room saying it was locked. Figured they would send some up the next day but nope!

Business_and_leisure Family_with_children

4/10

Poor

05 Jan 2023

Elife

AC made noise all night. There wasn’t soap in the bathroom. I asked for it, they said they would give in the morning, but I was leaving in the morning. I looked for drink such as water or soda. Any vending machines don’t work. Finally someone helped me with water, but it shouldn’t be hard. Even though the place wasn’t good and won’t stay there again, the staff was nice and tried to help me.

Leisure Family

8/10

Excellent

22 Dec 2022

Jennifer

There was a gap between the door and the door jam so light came into the room. Not a huge deal but didn’t feel very safe either.

Leisure Self

10/10

Exceptional

12 Dec 2022

Elizabeth

We felt the hotel was very clean and comfortable. Our king bed was wonderful. We enjoyed the breakfast area and staff were accommodating as we stayed beyond the time limit visiting with family. Our son’s room had an issue with the toilet and they were immediately moved to another room. Taking care of guests is important. We are considering using this hotel for many reservations with a wedding in July. The front desk staff were friendly.

Leisure Family_with_children

6/10

Pleasant

28 Nov 2022

Verified traveler

Paints are felling off the door and wall

Towel has hair and stain

Elevator shut off so quickly, almost got crushed. The elevator service date on the wall showed 2018

Friends_and_family Family

8/10

Excellent

28 Nov 2022

David

Very convenient location. Excellent staff. However the hotel is older and needs a good face lift.

Leisure Pet

8/10

Excellent

03 Nov 2022

Matthew

Everyone is nice & accommodating.
Shower leaked and had mold around the floor.