Name: Comfort Inn Chicago Schaumburg - O'Hare Airport
Address: 1300 E Higgins Rd, Schaumburg, 60173, US

6/10

Pleasant

03 Aug 2026

Phu

The stay was great overall. The room needs an extra bit of cleaning because there was some mold spots here and there, especially the curtains where the AC is located and the desk.

10/10

Exceptional

03 Aug 2026

Michael

Very nice experience all around!

10/10

Exceptional

02 Aug 2026

Jenylis

Muy buena ubicación del aeropuerto

8/10

Excellent

31 Jul 2026

Jane

Room was nice, clean with microwave and refrigerator. Free breakfast included hot food. Tub drain was slow so standing in water.

6/10

Pleasant

30 Jul 2026

Andres

Para ser un hotel de aeropuerto queda muy retirado del aeropuerto. No hay servicio de shuttle.

8/10

Excellent

29 Jul 2026

Salisia

This is the perfect place to stay near O'Hare airport. The amenities like included breakfast are a nice perk. The staff is helpful and overall it's just a nice stay. The location is also good, close to nearby restarants and stores.

6/10

Pleasant

28 Jul 2026

Sherry

The staff in the kitchen and buffet area apparently had a problem doing their job, which was cater to the customer. Had hard time just getting a paper plate or a tray to go back the room to eat or leave. Basically didn’t want to do anything extra I guess . Even followed me to see what I was getting, they acted like we were in there personal kitchen at breakfast time
Paid too much money to be treated like we were doing something wrong to just eat our breakfast. Literally said we not allowed in the kitchen to get anything. I told her the paper plates were out Sunday so there are paper plates paid 776 dollars to stay there and sleep couldn’t get enough towels to wash up either first embassy I stayed at that made me feel uncomfortable trying to eat breakfast the staff is lazy when it comes to customer service

6/10

Pleasant

28 Jul 2026

Luciano

1

4/10

Poor

28 Jul 2026

Bharati

Honestly this place was really grimy, there was hair on the bathroom wall which basically told me they didn’t clean the showers. There were stains on my pillow covers and on the lamp shades which I didn’t know was possible. I only stayed because I needed a place to stay for a few hours bc my flight was cancelled but god I wish I just stayed at the airport instead

2/10

Poor

27 Jul 2026

Giselle

No water pressure for a hot shower. No hand soap for the sink. Had to go get our own towels. Phone didn’t work. Breakfast was below the bare minimum.

2/10

Poor

26 Jul 2026

Dashawn

The tv didn’t work staff never came to fix it, told us they would be there to check but never did, my baby pacifier fell behind the bed when I moved it to get it, it was dirt and hair all behind the bed and on the under sheet

8/10

Excellent

25 Jul 2026

Tynesha

A beautiful property with really good service. Every detail contributed to a comfortable and enjoyable experience. The room was immaculate, the amenities were great, the staff were genuinely welcoming. Highly recommended.

8/10

Excellent

24 Jul 2026

Eldin

This motel no breakfast!

10/10

Exceptional

22 Jul 2026

Larry

everything was great, rooms and the staff

6/10

Pleasant

20 Jul 2026

Joshua

Super thin walls

Self

8/10

Excellent

19 Jul 2026

Raeshell

Very nice. Breakfast options are limited if you stay for more than one day. It’s like having the same thing over &over. But it was included so can’t complain too much

Partner

4/10

Poor

19 Jul 2026

Leah

Shuttle service takes forever and almost the same price as an uber. Room wasn’t clean. WiFi doesn’t work.

6/10

Pleasant

16 Jul 2026

Curtisteen

The water in the tub in room 336 fills up. Very annoying. That’s an important matter that needs to be addressed.

Self

8/10

Excellent

16 Jul 2026

Theresa

Clean hotel and rooms. Very nice staff. Odd smell in the room - not entirely unpleasant but noticeable. Shower pressure was abysmal. Breakfast was good.

Partner

8/10

Excellent

14 Jul 2026

Donna

the floors were sticky

2/10

Poor

13 Jul 2026

Jessica

Room had hand prints on the headboard, long hairs in the sheets, and some kind of liquid on the arm of the chair that was still wet. We were able to switch to a new room, but the toilet in that room needed to be cleaned and one of the blankets had some food on it. We booked a king and ended up with two queens. The elevator had garbage all over the floor and our shoes were sticky when we exited. We will not be staying here again.

Partner

4/10

Poor

13 Jul 2026

Taoufik

Average to below average

10/10

Exceptional

11 Jul 2026

Anena

“Great stay! Clean room, friendly staff, and good breakfast. Would definitely stay again.”

Family_with_children

8/10

Excellent

10 Jul 2026

Akarath

Nice for a quick layover.

Friends

6/10

Pleasant

10 Jul 2026

Patricia

Breakfast was not good

6/10

Pleasant

07 Jul 2026

Emily

Checking in was easy. The room smelled like B.O. Luckily, I had room spray. The carpets felt dirty and damp. We wore our socks and sandals around the room. When checking in, they said that the pool was open from 9 am to 9 pm. At 7 pm, we were unable to get in there, and no workers were to be found. The next morning after breakfast, we can back down at 9:10 am and had to find a worker to open the pool. It is a small pool, but my son wanted to swim. There was no soap in the shower by the pool to rinse off.

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Dominique

Room could have been cleaned better! Fridge and microwave was dirty and bathroom had tons of hair everywhere with filthy floors. Bed linen had holes in them

Friends_and_family Family

2/10

Poor

04 Jul 2026

Terriona

Sheets were dirty and stank and it was holes in the wall bathroom light did not work it was terrible my keycard kept getting disconnected I had to keep walking to front desk to restore keycard. Pool was dirty

Partner

2/10

Poor

28 Jun 2026

Selena

Stayed here with my family 4 days 3 nights. 2 adults 2 children. Check-in was seamless. We booked one room two double beds. Room was not the cleanest, refrigerator was nasty, shower had all types of long strands of hair in it and there appeared to be boogers on the shower wall…the toilet clogged every flush and when we called about it, we were told housekeeping wouldn’t be in until 7:00 am the next morning. By 8:00 am the next day still no resolve so we went down to express our concerns they said maintenance would be up there shortly. We went back up and they ended up calling saying that they reassigned our room. The new room wasn’t any cleaner as if it hadn’t been used in months. The shower handle didn’t stay in position so it drifted to scolding hot over time. While we were getting breakfast one morning there was a guy in the lobby talking to a police officer because his car had been stolen from the parking lot. In conclusion it had a cheaper price point than surrounding hotels but if I had to do it over again, I would NOT stay here nor recommend.

Friends_and_family Family

6/10

Pleasant

26 Jun 2026

Calvin

Hotel had seen some upgrades but looked like it could use some more. Included breakfast with a nice breakfast seating area. Good location close to shopping and restaurants.

Family

2/10

Poor

26 Jun 2026

Joao Pedro

During check-out, the receptionist was extremely rude and unprofessional. The shuttle driver was also very rude. This made the end of my stay a very unpleasant experience.

Self

8/10

Excellent

25 Jun 2026

Patricia

nice location/ 1 hour from downtown Chicago

10/10

Exceptional

23 Jun 2026

Rafael

The pool was dirty. The time if the pool close to early. And looked like there was a family living there .

Partner

8/10

Excellent

22 Jun 2026

Elizabeth

The room was clean. No one came to deliver clean towels or remove trash on day two but we were able to get new washcloths by asking. The breakfast was very good, plenty of protein and I always like making fresh waffles. I liked that we could make coffee or tea whenever we wanted in the lobby.
My big complaint: this is a non smoking hotel. I picked it purposely for this reason. There was someone smoking dope both days of our stay and it was in the lobby, halls and our room intermittently.

Family

10/10

Exceptional

20 Jun 2026

Laphane

Value for money. Would recommend 100%

Self

4/10

Poor

20 Jun 2026

DOMINIC

Housekeeping was so so,had to go to main desk to ask for clean towel and sheets,
Room keys did not work had to go to main desk. Bed was on a high pedestal and extremely uncomfortable.

Partner

8/10

Excellent

19 Jun 2026

Frank

Nice for a good nights rest

8/10

Excellent

19 Jun 2026

Cianna

Overall the stay was an 8/10 mainly because some amenities were not available at the time of stay. I would stay here again, there is a lot of places around the area as well.

Partner

6/10

Pleasant

18 Jun 2026

Latasha

Arriving on the property checking into the room. My TV never worked throughout the whole two-night stay. The bathroom wasn't clean properly. Dust and hair was behind door leftover hair appeared in the tub. Therefore the hygiene or cleanliness in the bathroom was poor.

Friends_and_family Family

8/10

Excellent

18 Jun 2026

VIVIAN

The facility is clean. Only the pool seems not that clean. I see floating hairs while swimming and seems water not been changed. I requested to clean my room but nobody came despite I removed the do not disturb sign before going out for shopping. Overall, I like the cleanliness.

Self

10/10

Exceptional

16 Jun 2026

Nathan

Staff is very kind. My wife and I were stranded in Chicago on a connecting flight and having trouble finding a hotel for the night. The hotel was full but the staff was kind enough to find a spot for us still.

Partner

6/10

Pleasant

14 Jun 2026

Maria

Hall way carpet was dirty and smell a little, the pool was dirty and had the water sitting so I called the front desk for them to take a look at it and turn on the motor, guy said the it will be a little while, so we left.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Shannon

Front Desk on Thursday evening was amazingly helpful and super kind! Thank you

Self

6/10

Pleasant

10 Jun 2026

Tariq

The hotel is in immediate need of renovation. Room furniture was not good. The vanity was in very bad shape. All the furniture in the room was destroyed. Other than the room in bad condition the hotel main lobby is good. The staff was kind and helpful.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

William

Third time staying here. Breakfast was great and used the laundry for the first time.

Partner

4/10

Poor

07 Jun 2026

Shani

The property looked like it would be nice but the rooms were not clean. My bathrooms were dirty and so was fridge. Cabinets had tape on them, furniture was had a lot of wear. Toilets had hair on them, side of tub had some type of cream. Curtains were stained and smelled. I would not recommend this hotel. I had two rooms, same in both rooms.

4/10

Poor

06 Jun 2026

Stacy

The room was dirty. The nightstands, desk and TV stand had food crumbs on them. There were spots all over the bathroom mirror and the toilet had not been wiped down. The floor had not been vacuumed either. Would not recommend staying here.

Self

8/10

Excellent

05 Jun 2026

Constance

Quick check in. Rooms were clean, breakfast was ok

Business

8/10

Excellent

04 Jun 2026

Alexander

The location was great. Rather short staffed. No ironing board in the room. Two queen bed room rather tight, we stay four nights only towels replaced, no garbage was removed. I would stay again, but at a very discounted rate

Partner

10/10

Exceptional

02 Jun 2026

Eric

The breakfast was awesome

Partner

8/10

Excellent

01 Jun 2026

Robert T

Needs a little work but comfortable and clean overall. Staff are friendly and helpful. Breakfast is good.

Self

2/10

Poor

31 May 2026

Raunel

The room had bed bugs. As I was just sitting on the bed within the same hour of checking in, whatm coming crawling along the bed. A bed bug. I took a picture. The chair in the room was literally falling apart. Instead in taking the chair out of the room they just leaned it against the wall with the broken leg closest to the wall, so it wouldn't fall. The desk on the other room if any weight was out on would have broke as well with the chair. I asked to be moved to a different room . So they canceled a person that booked but not paid yet and gave me their handicap room instead. The pool was nice until 6 kids came in with their parents whom mind you might as well stayed in the room because they were running wild jumping from the wall to the pool splashing everyone as the parent just watched people keep leaving the pool area due to their horrible parenting and children.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Vincent

It had every we wanted and on a budget of about $100. Highly recommend if you're in the area and need a place to stay also with a pool for the kiddos.

Partner

10/10

Exceptional

26 May 2026

Andrea

Great customer service! Nice and clean property! Comfy clean beds! My favorite part,they have strawberry and blueberry waffles 😋

Family_with_children

10/10

Exceptional

24 May 2026

Shaiju

Had a great stay. Nice breakfast and friendly staff.

10/10

Exceptional

24 May 2026

Danielle L.

I had a great stay here. While the room initially smelled old, it was morning Lysol spray couldn’t fix. Staff was helpful, property is clean, and conveniently located around shopping centers. My only gripe was that the bed wasn’t as comfortable as I had hoped. But I had plenty of pillows and ultimately got a decent night’s rest.

Definitely wouldn’t be against booking again.

Self

8/10

Excellent

24 May 2026

Robert T

Clean and comfortable. Good breakfast. Thank you.

Self

8/10

Excellent

23 May 2026

Bobbie

Good stay, breakfast was just ok.

Family_with_children

10/10

Exceptional

21 May 2026

Estefany

Muy buen lugar

Self

6/10

Pleasant

21 May 2026

ELISEO

The gym equipments are useless. The dumbells have no pairs. I used the laundry twice. The first time I went there, I saw dark spot on the floor which appears to have someone stepped on dog poop outside. When I went back two days after, it was still there. There was also no ventilation in there so if you close the door while drying, the floor gets slippery from the moisture.

Friends_and_family Family

8/10

Excellent

20 May 2026

BONNIE

Nice employees.
It is a good location and a nice pet friendly hotel.
Minor issues with room cleanliness, but everything else was working and comfortable.
We would stay there again if we needed a hotel in that area.

Pet

10/10

Exceptional

19 May 2026

Roger

Thank you!

Family

2/10

Poor

18 May 2026

Marcardo

Staff was absolutely unprofessional uninfotrmed q

6/10

Pleasant

16 May 2026

Heather

Breakfast was very nice and good selection. Lobby and halls were clean. Room was not very clean and had damage

Family

10/10

Exceptional

16 May 2026

Deborah

Excellent stay, beds are very comfortable

Pet

8/10

Excellent

15 May 2026

Santriauna

My bed had dog/cat hair all over it. So disgusting. The pool was also very nasty, full of hair and other dirty things… even more disgusting

Self

8/10

Excellent

14 May 2026

Carlos

Location was good and breakfast was convenient

Self

6/10

Pleasant

10 May 2026

Stephen

The place was clean and nice. The rooms were nice.

Partner

8/10

Excellent

09 May 2026

Robert T

Comfortable stay. Thank you.

10/10

Exceptional

27 Apr 2026

Alexis

The hotel staff was friendly and welcoming, and I didn’t run into any issues during my stay. Check-in was quick and easy, which made the whole experience smooth from the start. Overall, a pleasant and hassle-free visit.

Partner

10/10

Exceptional

27 Apr 2026

Nancy

What a great stay! The staff was so accommodating. Due to circumstances, I had to stay an extra week and they couldn't have been kinder!

Self

10/10

Exceptional

26 Apr 2026

Elizabeth

Everything was fantastic and the breakfast selections was plentiful

Friends_and_family Family

2/10

Poor

24 Apr 2026

PAULO

No hot water
No housekeeping

Partner

10/10

Exceptional

24 Apr 2026

Angel Luis

El mejor hotel que me e hospedado una limpieza brutal desde que entras un aroma en los pasillos excelente el mejor desayuno café a todo tiempo una paz y tranquilidad lo recomiendo y volvería a quedarme ya tengo un lugar en Chicago donde quedarme a ojos cerrados viva la experiencia y sabrá lo que le digo

2/10

Poor

19 Apr 2026

Chantel

Bathroom smell like puke, tv didn’t work, No hot water

Friends_and_family Family

2/10

Poor

19 Apr 2026

Chantel

My weekend getaway was a disaster with this hotel. No working water and when it did come on it was freezing cold. Hotel staff claimed a water pipe broke in the area but other hotels in the area water was working fine. I believe this hotel had an issue with their water heater and instead of being honest with guest , they still accept reservations and I was to relocate to another area hotel due to lack of water.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Frank

Clean room. Hotel close to where we needed to travel locally.

Friends_and_family Family

8/10

Excellent

16 Apr 2026

Kevin

The pool water was cold, otherwise I loved everything about my stay.

Self

10/10

Exceptional

14 Apr 2026

Allan

Great stay

10/10

Exceptional

14 Apr 2026

Erica

Breakfast was great, nice hotel overall

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Porsche

The breakfast was served fresh and on rotation the lady bringing the food out was so NICE AND FRIENDLY!!!! the housekeeping was amazing too!!! They came and gave us fresh towels and didn’t have an issue with it!

Friends_and_family Family

8/10

Excellent

05 Apr 2026

Melissa

Really nice breakfast, comfy bed and pretty soft sheets. Our bathroom was a little dirty just dusty shelves and missing a Shane soap but no biggie! The ice machine didn’t have any ice come out which was a bummer but great stay overall. Just small things I’d fix. Staff was super friendly too.

Family_with_children

4/10

Poor

04 Apr 2026

Erica

The first room was not clean, blood on sheets and curtains. Light bulbs were blown. They moved me to a new room. That new room build was blown as well. There was no remote control for the tv and the phone in the room did not work. The attendant brought in a remote and after the 2nd replacement worked.

Family

8/10

Excellent

31 Mar 2026

Xavier

GREAT PLACE FOR THE PRICE..
STAFF WAS NICE

8/10

Excellent

30 Mar 2026

Crystal

Everything was surprisingly good, even breakfast. My only complaint was the pool. Way too cold for kids, the water and the pool room needs to be warmer.

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Joshua

could do better on bathroom drainage.

10/10

Exceptional

23 Mar 2026

Alexis

Very assessable to everything. Staff is nice and everything is always kept clean.

Partner

10/10

Exceptional

18 Mar 2026

James

This location is amazing!!

10/10

Exceptional

17 Mar 2026

James

We had booked this hotel in July or last year and we knew we wanted to book it again by the experience we had from last time. Christian at the from desk is so professional, the breakfast lady is so sweet. When booking this time I saw all these negative reviews and knew it was just people being picky, but not one thing was wrong. The pool was a little cold but hey it’s surrounded by windows, it’s in the ground, and it’s winter. What do you expect. We will definitely booked this hotel again.

Partner

10/10

Exceptional

15 Mar 2026

Brittany

Breakfast was convenient and fresh

Family_with_children

8/10

Excellent

13 Mar 2026

Amanda

Tiny aunts crawling on the nightstand. Room was supposed to be “accessible” but only the bathroom was. Would not recommend this room type if you use a wheel chair or walker. Bed was super comfortable, had to fix my own tv (it was wired wrong and wasn’t getting a signal). Front desk didn’t seem to want to be bothered by it. Pretty quiet for the most part except the people next door. For some reason they gave me an adjoining room. People across the hall smoking pot. I have no issues with that, but, it’s a “smoke free” hotel

Friends

6/10

Pleasant

23 Feb 2026

Glenda

La puerta principal no servia la segunda Cerrradura ni la cerradura de la puerta de

8/10

Excellent

22 Feb 2026

Amy

Great stay

10/10

Exceptional

20 Feb 2026

Chantel

Yes

10/10

Exceptional

16 Feb 2026

Eiron

Staff had no bedside manners, never even smiled back at me. \"Have a nice day\" was said empty. Hotel on the other hand was wonderful. Renovated and very clean. Room seem a little small but we're beautiful. Online pictures matched in person. I would recommend Expedia and this Comfort Inn.

Business_and_leisure Family_with_children

4/10

Poor

16 Feb 2026

Melissa

yes we only had one wash cloth in all three rooms the remote control didnt work in any of the rooms
the smoke detector went off both days in all three rooms for no reason
the ac unit was blowing out cold air when it was set for heat

Leisure Family

6/10

Pleasant

15 Feb 2026

Kiran

Room was good but the walls are paper thin. We were not able to catch any sleep due to constant noise night in adjacent rooms. The intercom phone in our room was not working, so we had to go to front desk at midnight to complain about the noise. The front desk lady did ask the other room guest to quiet down but after some time the noise only grew with more people talking and laughing loudly. Their tv was loud adding to the chaos. Overall we were only able to sleep for sometime in early morning hours. We could have changed the rooms but we had a tiring day and did not have energy to redo the packing and moving after midnight.

Partner

2/10

Poor

08 Feb 2026

Carly

Room was dirty upon arrival- dirty toilet, dirty floors, toothpaste on vanity and mirror. 2 cockroaches in bathroom. Didn’t stay for the entire time I booked, but was told I wouldn’t receive a refund.

Friends_and_family Family

10/10

Exceptional

07 Feb 2026

Mary Jane

Clean room, staffs are friendly

Leisure Partner

8/10

Excellent

29 Jan 2026

Vanessa

Room was pretty small but clean, the walls are very thin though so we could here noise very strongly from both sides of the walls but it’s dog friendly so got to take my dog with us so big plus

Leisure Pet