Name: Radisson Hotel Schaumburg DON'T USE
Address: 1550 N Roselle Road, Schaumburg, 60195, US

2/10

Poor

04 Aug 2026

Rachel E

I rarely leave negative reviews, but this stay was disappointing from check-in to checkout.

When I arrived around 2:00 a.m., I was assigned a room that had not been cleaned. The toilet still contained urine, the bed had been slept in, and there were used towels and toiletries throughout the room. I had to bring all of my luggage back downstairs and get another room.

The hotel has two elevators, but only one was working. The phone in my room didn’t work, and the phone in the upgraded room didn’t work either. The business floor ice machine was also out of service. Instead of enjoying my trip, I spent time dealing with maintenance issues.

I appreciate the daytime front desk staff. They were polite, professional, and did their best to help. They provided a complimentary shuttle and late checkout, but the property’s maintenance problems remained.

I was also told the manager would call me, but I never received a callback despite following up. In addition, my $75 authorization hold was not released when promised, requiring multiple calls.

Based on my experience, the property has significant maintenance and management issues that need to be addressed.

6/10

Pleasant

04 Aug 2026

Michael

You get what you pay for.

2/10

Poor

03 Aug 2026

Kurt

Horrible experience, DO NOT STAY!!

Couldn’t get into to room, had to ram door to open. Pool IS NOT open until 10pm. No ice machines worked on any floor, breakfast was closed some mornings, but mornings open horrible!

Only one elevator worked. TV was not working half the stay, and staff was not helpful nor did they care. Bathroom was dirty and tub was disgusting.

Worst hotel experience ever!!

4/10

Poor

03 Aug 2026

Christella

To begin with, I have selective taste when it comes to hotels—do with that information what you will.

When I booked this place, my only goal was to save money. I was only staying for one night, so I figured I could skip my usual hotel splurge and settle for something more budget-friendly. That was a mistake.

The hotel wasn't outright terrible, but it was uncomfortable from the moment I checked in. The bed skirt was torn, the showerhead was poorly mounted, the elevator display didn't work, so every ride felt like a guessing game of when it would actually come, and my room key only worked when it felt like cooperating.

I spent the night hoping I wouldn't come into contact with bed bugs (thankfully, I didn't). To make matters worse, I witnessed another guest discover another family in their room.

I had planned to stay for the complimentary breakfast, but after everything else, I just couldn't bring myself to do it. Saving a few dollars wasn't worth the discomfort, and I wouldn't choose to stay here again.

10/10

Exceptional

02 Aug 2026

Jose

Staff

2/10

Poor

02 Aug 2026

Frank Scott

Reserved a room with two beds. Gave us a room with one bed because they said they didn't have one with two beds. Offered no discount. Then sent us to an occupied room. At that point, we canceled.

6/10

Pleasant

02 Aug 2026

LINDSEY

There was 1 outlet in the room we could access. Which makes charging devices and plugging in medical devices difficult.

The TV also didn’t connect to anything. So unless you brought a fire stick or Roku it was pointless.

8/10

Excellent

02 Aug 2026

Angelina

Walked into the lobby to check in to find the girl working the desk in a verbal altercation. Not the girls fault she was very kind and polite, but the manager should’ve been available to help her as she was being screamed at. Other than that the breakfast was decent, place was clean, the weather didn’t allow us to use the pool but the room itself was great. The TV had Netflix and other streaming apps, the only issue was people kept trying to connect to our TV and the wifi went out. Other than that it was a good hotel stay!

2/10

Poor

02 Aug 2026

Nick

Needless to say it was a horrible experience. The Wi-Fi was out for most of the weekend. Had to use the hotspot on my phone to hook up to my laptop to get any sort of work done. The floors were dirty. The bathroom was dirty. They said that they offered free breakfast but when I asked, they said that their kitchen was closed for renovation, which didn’t make much sense because it looked completely intact, was charged a hidden fee that I wasn’t told about. Left a day early from my stay because nothing was working. Had I known I was gonna deal with so many different problems with the hotel during my stay I would’ve chose somewhere else and believe me there were lots of other places to stay in the vicinity! Would not recommend this to anyone! But in the end, I guess you get what you pay for just wouldn’t want to see somebody else’s vacation/work trip be ruined because of the place they chose to stay! Do yourself a favor pick somewhere else!

2/10

Poor

01 Aug 2026

Tyler

Radisson cancelled my reservation the day before and I wasn't informed until I had already driven 13 hours across the country.

4/10

Poor

31 Jul 2026

Jessica

Very low budget for the name \"Radisson\". Very convenient for the location. Safe. Poor elevator service. Only one elevator works. Selective ice machines worked on certain floors. No iron was found in room. Ice chest was dirty in room. Excessive carpet damage. Water temps were not hot enough. Fitness gym was weird. Breakfast was ok and worth waking up to. Loved the location and that everything was in walking distance. In desperate need of RENOVATIONS ASAP! Parking ok. Multiple entrances. Nice pool. No hot tub. Alot of abandoned cars in the parking lot.

8/10

Excellent

27 Jul 2026

Maria

When we arrived and received our key, we were not informed of even where the elevators were to get to the 6th floor. We were not told that the complimentary breakfast was only from 7 a.m. to 9 a.m. (even though the internet said it went until 10 a.m.) nor did they tell us the location of the breakfast. The rooms were fine. However, we did not have enough towels in our room for the 4 people that we had in our room. There was no blow dryer in our room and no one answered the phone at the front desk, even when I called as if I were someone from outside of the building. My husband finally had to go downstairs to ask for a blow dryer and they said it would be about 20 minutes to get one. The accommodations were fine (especially the water pressure in the shower and the shampoo and conditioner-my hair felt very soft afterwards). All-in-all, the hotel was fine, but the service left something to be desired.

6/10

Pleasant

26 Jul 2026

Salvador

The room needed some repairs. There was no phone in the room, or remote control. It’s a decent place if you just need a cheap room to sleep

6/10

Pleasant

26 Jul 2026

Destiny

Bed was comfortable and towels and sheets were clean. Room smelled of cigarette smoke and when mentioned to front desk she gave me a bottle of air freshener. Jacuzzi tub had a weird gritty residue in it. Ice machines broken except for floor 5 and none of the vending machines worked. They do have some things in the lobby but they wanted to charge my card 6 dollars for 2 cans of soda. Breakfast was not great but they did have hot food. Over all it was \"alright\" but not worth the price

2/10

Poor

20 Jul 2026

Peter

I showed the receptionist my Expedia reservation for two queen beds and she insisted it was for one king bed. Traveling with my 21 year old son that was not an option. She insisted I call the 1800 Expedia number to resolve it. When I did after 20 minutes of waiting, I put the Expedia rep on speakerphone to confirm the reservation was for 2 queen beds and she still insisted she needed some to I g I writing from Expedia. When the Expedia rep asked for the email address, she ignores her and picked up the phone for another inbound call leaving me waiting the whole. After 30 mins it was eventually resolved but she never alooogized to me for the inconvenient and was extremely rude throughout the experience. You would never get this level of unprofessionalism at a Hilton hotel and it will be my last time staying at Radisson.

Family

6/10

Pleasant

19 Jul 2026

Melissa

Our first room had a large wet spot that we had to walk through and it smelled like puke and had red stains which the man that came to look said it was paint but there wasn't anything painted red in our room and the wetness was from the \"smell good stuff they spray\". We did end up getting another room. The staff told us about some $75 amenities charge that would be credited back after our stay. Never told us where anything was no bar that we were aware of😢. The bed was nice and the pool was fine. I probley wouldn't stay there again just seemed not up to code only one elevator worked and was water leaking from either the ice machine or AC unit in the hall way.

Friends

8/10

Excellent

19 Jul 2026

Patcholo

It was a great time to stay at Radisson hotel in Schaumburg. It was cost effective considering that you are near a lot of things. Looking forward to booking a room again whenever I get the chance to be around or near Chicago

Self

4/10

Poor

19 Jul 2026

Ryan

TV and wifi didn't work

Self

2/10

Poor

18 Jul 2026

Jose

AWFUL PROPERTY. STAFF EXTREMELY UNHELPFUL AND STILL FIGHTING FOR MY REFUND. OUR ROOM ONLY HAD THE BED, CHAIR, A LAMP AND A FRIDGE THAT BLEW HOT AIR WHEN OPENED. THERE WAS OLD CRUSTY RAMEN IN THE AC AND IT WASNT WORKING. STAFF HAD ME CONSTANTLY TURNING IT OFF AND ON LIKE THAT WOULD RESET IT. THE ROOM WAS EXTREMELY HOT WITH NO VENTILATION AND I STARTED EXPERIENCING HEAT EXHAUSTION. THEIR SOLUTION WAS TO TELL ME TO WAIT UNTIL THE NEXT NIGHT AND THEY WILL TRY BUT NO GUARANTEES FOR A WORKING ROOM. THEY ACKNOWLEDGE MY AC WASNT WORKING YET EXPECTED ME WITH A MEDICAL CONDITION TO STAY IN THAT HELL HOLE. I REQUESTED A REFUND AND THEY SAID NO. ASKED FOR A MANAGER AND THEY SAID THEY DIDN'T HAVE ONE. CALLED NEXT DAY AND TOLD ME THERE IS NO MANAGER AND TO CALL NEXT DAY. CALLED NEXT DAY AND TOLD NO MANAGER AND TO CALL IN A FEW DAYS. CALLED AGAIN AND STILL SAYING THERS NO MANAGER. ELEVATOR CALL BUTTON WAS UNRESPONSIVE HALF THE TIME AND TOOK NEARLY 10 MINUTES TO REACH THE LOBBY. THE SIDE ENTRANCE BY THE POOL WASN'T WORKING AND MULTIPLE GUESTS COMPLAINED ABOUT THEIR KEYS NOT WORKING. ANOTHER GUEST WAS ALREADY ARGUING ABOUT BEING DOUBLE CHARGED AND ANOTHER PERSON WAS CHARGED FOR A ROOM THAT WAS DOUBLE BOOKED AND THEY WERE NOT SURE IF THEY WOULD GET A ROOM. AWFUL SERVICE. DONT EXPECT A TABLE OR ANYTHING SINCE THEY SAID TABLES IN ROOMS ARE NOT COMMON. GIVE ME MY REFUND.

Partner

6/10

Pleasant

18 Jul 2026

Kieana

It was ok for the price. Would not stay there again

Family_with_children

8/10

Excellent

16 Jul 2026

Luciana

Clean, staff was very friendly and helpful. The only complaint was that I wanted the actual hotel specific information. There was a link, but it made me sign up to a general hotel finder website, and having already entering my information, finding the hotel, all it showed was rooms and pricing. I was wanting pool hours. Restaurant Hours. Breakfast hours. I will stay at the hotel again, but there should either be a brochure available at the hotel, or at least some information in each room.

Self

8/10

Excellent

16 Jul 2026

Lathyrelle

The property was a little difficult to find at night with GPS. It's behind the restaurant and 7-11. The hotel was relatively clean. I did find random hairs around the bathroom and sunk areas. I think there was only one elevator working but I'm not completely sure. Overall, it was a decent place to stay and conveniently located for my stay.

Self

2/10

Poor

14 Jul 2026

Ivon

Expedia failed got there and there was no reservation and i traveled from Michigan 😭😭😭but Hilton never fails meeee

Self

10/10

Exceptional

13 Jul 2026

Jasmine

Good

Family_with_children

4/10

Poor

13 Jul 2026

Kecia

Everything was okay except two things. The first being that the breakfast options were extremely minimal and set out the whole time during breakfast. They used a probe to check temps and never cleaned between each food item. I work in food service so that is a problem. I didn't try yo to eat breakfast again. Second I called down on our 2nd night and asked for fresh towels. They told me I had to come get them myself. I was tired so I figured I would just get them in the morning. I left out early so when I came back I asked for fresh towels and toilet paper. The front desk person told me she can give me the toilet paper but not the towels. I had to bring my dirty ones down to get fresh ones. That was odd but I complied. When I came back down she took me to the laundry room and had my throw my towels in the laundry and told me to grab my own fresh towels. I was there for 5 days and had to get both my key cards redone twice because they stopped working. I will NOT be back!

Friends_and_family Family

2/10

Poor

13 Jul 2026

Nelson

Las instalaciones están en mal estado, tienen varias cosas rotas, sucias o demasiado viejas. Es mejor buscar otro hotel con ese monto de dinero.

Family_with_children

6/10

Pleasant

12 Jul 2026

Brooke-Lynn

Clean room

Family

6/10

Pleasant

12 Jul 2026

Keith

One staff on duty answering phones, checking in guests, helping guests with the needs. We were short on pillows in our room and when I asked for another was told there were no more pillows. One elevator works making it long wait times to get to your floor. Had handicapped bathroom which is fine but usually there a drain on floor since nothing to keep water in shower but no drain so we had to use our towels to dry the floor when we were done

Partner

6/10

Pleasant

12 Jul 2026

Barbara

Refrigerator in room didn't work very well, light in bathroom was burned out, and only one elevator was working, but it was inaccurate, as it flashed floor 2 twice. Otherwise, it wasn't a terrible place to stay, it just needs some improvements to make it better.

Partner

2/10

Poor

12 Jul 2026

christopher

Don’t like being lied to by the staff. Don’t like being charged 3400$ for a deposit that the staff screwed up on. Don’t like being given an incorrect email to deal with the deposit. Don’t like how key cards seldom work. How 1 elevator not working. Ice machine on the 6th floor not working. Will never stay here again. They should offer me a free night discount with all the headaches I had to go through.

Self

2/10

Poor

11 Jul 2026

Atif

The breakfast is a food hazard. Pool is
Closed more than it’s open. Maintenance staff is slow. Everyone at front desk except the overnight girl are useless

Family_with_children

8/10

Excellent

08 Jul 2026

SHIVAM

The place was really nice to stay, family friendly and in nice neighborhood.

Partner

2/10

Poor

07 Jul 2026

Babu

The staff was nice. However, I didn't like this hotel at all. There was no coffee pot even in the breakfast room. While having breakfast, we have to come all the way from the breakfast room to the reception to get some coffee, which is quite far away. Breakfast is the same every day! There was no salt or pepper in the breakfast area! The cold and Hot water dispenser is kept at the reception, but the hot water tap is broken! Also, cold water was not available. The room keys were not working consistently. Altogether, it was not worth the money I paid.

Family

4/10

Poor

05 Jul 2026

Marcardo

The staff are rude and unaccomidating, half the amenities were broken the breakfast was terrible. Never coming back

Partner

6/10

Pleasant

05 Jul 2026

Clarence

The property was outdated and show extensive wear and tear.

Partner

6/10

Pleasant

05 Jul 2026

Scott

Good location off freeway. King bed comfortable. Great hot water pressure. Big tv, lots of streaming options.
Room door locks difficult to operate.
Indian owned, Hallways smell of Curry.

Self

2/10

Poor

04 Jul 2026

Laura

I didn’t even stay it was so terrible

Self

2/10

Poor

30 Jun 2026

Direba

At all not good

2/10

Poor

30 Jun 2026

Timothy

Everything is not comfortable and service is bad. I don't recommend this hotel.

Friends

4/10

Poor

29 Jun 2026

Edgar

We were not informed about an airport shuttle. Also the staff was unfriendly, hardly making any conversation, or thank us for staying at the property. Very noise guests, and someone was knocking on our door after getting into our room. Definitely felt unsafe.

Partner

4/10

Poor

28 Jun 2026

Thomas

The hotel needs and update. The staff was not professional definitely independently owned. No ice box in room, toilet got clogged took 3 times asking to get fixed. very small poor selection for onsite snacks and necessities. hotel room carpet was dirty. walls were dirty. bed was great and comfortable. if staff is going to represent Radison they should dress professional and not speak another language in front of guests, it makes the guests feel like you are taking about them. when I asked for towels at 4 in the morning before checking out I was asked if I brought the old, dirty towels down with me to exchange. That was ridiculous. If a guest asks for Towels regardless if they were extra towels or replacing towels there should never be a question back to the guest just a response of yes, or of course, or no problem. I would not stay here again, there are many more hotel options on the area. The price was good but with the name Radison behind it I expected more.

Partner

4/10

Poor

28 Jun 2026

Mitchell

Not gunna lie, it's rough. Cheap enough that if you are there for an event or tournament and plan go be outside of the hotel for most of your stay, then it is tolerable - but that's the best I can say. Room keys feel like single use, as they don't work most of the time, so upon your return to the hotel you need to request new keys every time. You have to physically assualt the room doors like a linebacker to get in, even if the key works. Toilets look disgusting, not dirty, just so worn-out that they permanently look dirty. TV didn't have any channels at all, literally 0, so it was completely useless. Sink is outside of bathroom, which is annoying. Two elevators, except only one was working (probably been that way for a long long time). The one working elevator was painfully slow. Wiring on the lights was faulty, light switches would turn on and off the wrong lights - which at this point was just funny. Generally just feels like a dying business that the staff is trying to keep afloat as long as they can until it eventually closes, which might be for the best.

Friends

4/10

Poor

27 Jun 2026

Pedro

Gym was not even a gym.

8/10

Excellent

24 Jun 2026

Dennis

Check in person was very nice. Water pressure in shower was A+. Room was a little aged, but looks like upgrades are happening (hopefully they change the mattresses).
Overall, good staff, good location

Self

4/10

Poor

24 Jun 2026

ELIAS

Nothing

Self

4/10

Poor

16 Jun 2026

David

The hotel smelled like urine in the lobby and elevator when we checked in, then we were given a room that was occupied. The room had no black out curtains and very limited amount of towels. Refrigerator did not work.

Partner

2/10

Poor

14 Jun 2026

juan

Absolutely terrible and dirty all the amenities they promoted on the site like bar pool cable tv were not even in service or closed the whole time … no housekeepers so no one cleaned our room. Literally ONE towel in our room we asked for more they said they were out til the next day then they only gave us ONE more .. the sheets were dirty at check in asked to get them changed . They changed them but with sheets with stains on them .. asked a third time about the sheets and they proceeded to give me a 3rd set of stained sheets which they told me I had to put on myself because they didn’t have housekeeping that day … fire alarm was broken and had no batteries in it .. pool closed bar closed no cable tv . Stains on the carpet . Stains on the pillows .. staff was incompetent and I could bearly understand what they were trying to say .. tried to talk to a manager but no manager was on duty to authorize my refund so I had to dispute the charges with my credit card company as it was a breach of contract for services it was uninhabitable and a hazard to stay in .. I’m not a Karen and am usually pretty chill about stuff but man this was the absolute worst hotel I’ve ever stayed in and I’ve stayed in some sketchy ones those atleast had clean sheets to sleep on . Terrible 100 will not recommend stay anywhere else but here unless you don’t care about clean sheets and towels and everything I listed .i even took pics of everything .

Partner

4/10

Poor

28 May 2026

Garrett

Room: Weird. Everything was clean and worked, but there was no dresser and no phone.

Bed: King bed has plenty of room for 2 people, and was clean and soft.

Staff: Excellent, helpful, and respectful.

Amenities: TV, small fridge, soap, shampoo, conditioner, lotion, and makeup removal wipes. No hand soap or hand towel for the sink, which was odd.

Service: Housekeeping never came to replace towels or remove trash, we had to do this ourselves. \"Needs Service/Do Not Disturb\" door handle signs were not provided.

Location: Beautiful forested area. Walking distance from a pizza restaurant and a 7-Eleven, short driving distance from the Schaumburg convention center and other shops.

Overall: Kinda disappointing. This place needs to step up its game.

Friends

4/10

Poor

27 May 2026

Latavia

Needs more towels and fresh breakfast options..

Friends_and_family Friends

6/10

Pleasant

26 May 2026

Rev. John

Staff are unfriendly. I got injured from a metal sticking out of the bed, though I reported, none reached out to check

Friends

6/10

Pleasant

26 May 2026

Becky

One working ice machine on 5th floor. One elevator, no coffee in the lobby or breakfast room. Water was empty when I checked in. Check in slow for me and also my friend.

Self

4/10

Poor

26 May 2026

Rosemarie L

Soaps offered in shower not labeled.
No instructions for tv. Spent most of night searching for channels that weren’t movies
Only had 1 towel for 2 night stay
Check in was very slow
Breakfast was cold. No flame under chaffing dish.

Self

8/10

Excellent

26 May 2026

Lando

Staff made it easy to check in, room was clean, and a 7/11 right around the corner in case you want late night snacks. Only thing I wish is that the tv remote worked a bit better, and that you use xumo tv to watch stuff. Otherwise was a pleasant experience and I would definitely stay here again.

Self

2/10

Poor

24 May 2026

Jacob

Tons of Problems with the hotel. Housekeeping didn't clean the room daily. Despite specifically asking for a cleaning that day. Mini Fridge was completely frozen over, I had to throw away my leftovers. The Smoke Alarm went off after a shower, Despite no smoke. Only one Elevator was working, and barely at that as the screen was removed. The room key randomly decided not to work. Breakfast was both limited, and tasted awful. While the bed and rooms were alright, I cannot recommend this hotel, especially since it's more expensive than a motel.

Self

2/10

Poor

11 May 2026

James

Had a confirmation on a room with 2 queen beds. Received a room with one king bed and was charged the two queen bed price. A $20 difference. Luckily we caught the issue prior to leaving and had the problem rectified. The room was not well cleaned, the water out of the sink was milky white and only enough towels for one person. Because we were tired and the bedding appeared to be clean enough and no sign of bed bugs. We stayed the night. I wish I would have read the reviews prior to booking. I expected much better from a Radisson Hotel.

Partner

4/10

Poor

08 May 2026

Sidiki

Dirty, the first receptionist was nice, breakfast is very very cheap, parking is ok

Business Friends

2/10

Poor

04 May 2026

Michael

If you are just looking for a place to sleep then this if for you. Anything more don't count on it. The hotel is super outdated bed makes sounds just sitting on. The shower sings a song when flowing, the water drains slowly in bathtub (I can only imagine whats underneath)
Breakfast is a joke. Roku TV has no connection. I didnt even border login to wifi. You have been warned ⚠️

Partner

8/10

Excellent

04 May 2026

David

Room was clean, staff was friendly. Breakfast was not that great at all-expected more

Business

2/10

Poor

01 May 2026

Oscar

My room floor along with the elevators and first floor area around the elevators were dirty. I stayed there for six (6) days and each morning none of the reception desk personnel did not even speak to me let alone say good morning or good evening. Wi-fi was terrible or not working on certain floors which made me have to change rooms a few times.

4/10

Poor

27 Apr 2026

Lucy

Not clean

4/10

Poor

27 Apr 2026

Destiny

Had a parking lot there was needles in our room, like herion needles. And the bed sheets were all worn out. We did get a new room. The phones in the room werent even connected to a phone line, just decoration. Not very many outlet options. Past all of that staff was very friendly and helpful. The bar was a plus side. Breakfast was okay.

Friends

4/10

Poor

23 Apr 2026

Joseph Richard

Sheets were worn, not sure the pillow cases were changed, and the hotel did not receive the Expedia reservation so I had to pay out of pocket and now have to get a refund from Expedia. Hotel staff were nice but could not solve the reservation problem.

2/10

Poor

22 Apr 2026

Onesimo

The hotel tub in my room was so dirty along with my bed sheets had stains and hair in my bed room was run down lack of up keep it did not even stay after paying and checking in I left and book a different hotel i paid less for the Marriott and ten time better and cleaner

Partner

2/10

Poor

21 Apr 2026

Pamela

No tv for 4 days never got any type of credit

Self

4/10

Poor

20 Apr 2026

Maria

Says they offer breakfast but no breakfast also dining area dirty.

Partner

6/10

Pleasant

20 Apr 2026

Eric C.

This hotel is outdated the elevator makes noises. They seem to be run by the Patel family they’re short staff and doesn’t seem to care about customer experience or comfort. We asked for extra pillows and the front desk told us they don’t have any because everyone went home. We will never stay at this hotel again. We used to like Raddison but since Patels taken over they will run into the ground just like every other motels they owned. Sad.

Partner

4/10

Poor

19 Apr 2026

Marcos

Room was decent. We couldn’t connect to the WiFi to save our lives. When we called they said connect to any of the Radisson names none of them worked at all. Breakfast was ok not the best. Vending machines and ice machines on our floor did not work. It was an ok stay for the price most likely will not be coming there again. One of the main reason I chose this Hotel was because of the restaurant/ bar was going to celebrate my birthday with some friends didn’t find out until the day of my bday that it was permanently closed. Sucked tbh

Self

2/10

Poor

19 Apr 2026

Wesley

I would never come here again 👎

4/10

Poor

16 Apr 2026

Charles

The good, comfy bed, good water temp and pressure.

Staff is unhelpful and unable to help provide a towel or any basic services. The rooms show older age than the building. There is a smart tv but without sufficient internet to connect (think early 2000’s speed) breakfast is not worth attending.

Best regards

2/10

Poor

14 Apr 2026

James

I wouldn't recommend this hotel to anyone. The place was filthy used condom and wrapper in the bed. I complained and they put me in another room and the sheets hadn't been changed. There was dried blood and other stains and the bedding. Tried getting another hotel in the location, but everything was booked. So the third room I was told to check it first by the staff at the front desk. They had zero accountability. This place was the worst I've ever been too. While waiting a lady and her kids lfet due to finding bedbugs. Terrible to bad zero stars isn't an option.

Self

2/10

Poor

08 Apr 2026

Charles

This hotel is the worst I've stayed in! The TV didn't work, there was almost no toilet paper, towels, no telephone connection cable. Finding someone at the front desk was iffy at best.
Just a horrible experience!

Partner

10/10

Exceptional

29 Mar 2026

Jose

Yes

Partner

6/10

Pleasant

24 Mar 2026

dave

Bad internet tv

Self

2/10

Poor

22 Mar 2026

Brittany

The building was unclean, the walls of the hallway on the third floor are molding, the trim is coming off of them as well. The carpets are stained and dirty. The room was not clean and the bedding had stains upon arrival. The hotel has a strange smell to it. The staff was not friendly. I will not be returning to this location.

2/10

Poor

22 Mar 2026

Kenneth

Didnt stay left due to room was missing items and tv wasnt working and no hot water for shower

6/10

Pleasant

18 Mar 2026

Essel

Tv didn't work properly, the rooms were half clean, my sister found a dead roach on her floor and it looked like mouce dropping behind the bed. The gym had only 1 or 2 pieces of equipment, my room was for 2 people and they only gave 2 dry towels and just one wash cloth, which i tjought was a mistake until the rest of my family had the same thing in their rooms and we had 5 rooms. Will not be staying there again

Family

4/10

Poor

15 Mar 2026

Amanda

Hotel was easy to locate. The guy at check in had a huge hole in his elbow and untucked pockets of his pants. We were able to connect to WiFi without any issues however it was not allowing us to load anything. Our TV would turn on and that was about the only thing it would do. We weren’t able to watch anything on any channel. We also weren’t able to get any extra towels without swapping out our dirty ones. The breakfast seemed to have a good amount of options but the area was constantly dirty and not stocked. It made me wonder if the food was fresh daily or just reheated. The only good thing I can think of are the pillows. We enjoyed those.

2/10

Poor

15 Mar 2026

Gloria

The televisions needed Wi-Fi to work and the WiFi didn’t work. So we were stuck in the room with no television for the weekend. The hallways were full of trash. The man at the front desk was little to no help. A the bed that we slept in felt like we were sleeping on rocks. The worse experience by far when booking on the Expedia.

Partner

4/10

Poor

14 Mar 2026

Jim

Parking was easy. Elevator electrical panel was open with exposed wires. Level 1 elevator area reeked of cigarette smoke. Never once in my 8-day stay did housekeeping staff come in my room. Looked like a blood stain on the floor. I will not return.

Self

2/10

Poor

11 Mar 2026

Rodney

My room smell like sewer water and I had no TV all night had a manager come to the room a maintenance man come to the room and then they told me that TV was a complimentary thing. Which we all know it's not. The following morning they wind up switching me to another room same scenario with the TV. Really didn't like this hotel

Self

2/10

Poor

09 Mar 2026

Abeyee

Nothing works in the room. Trash everywhere in the hall. Hotel smells like garbage and mold. Overall bad experience.

Friends_and_family Family

4/10

Poor

09 Mar 2026

Alan

No phones or clocks in room, no local tv channels, apps only. TV was completely out on 2nd day. Louver blinds were broken, Desk personnel not helpful except for Tom. Breakfast was disgusting, sausage dried out, potatoes smashed, eggs dry, not many offerings
Very bad experiences, I will not be back.

Self

6/10

Pleasant

06 Mar 2026

Snehal

paeking was good
need renovations
breakfast choices too little.

Self

10/10

Exceptional

04 Mar 2026

MARRY

Good

Self

2/10

Poor

16 Feb 2026

Elchin

Housekeeping is awful. Hotel is an old facility and not clean. Highly not recommended to stay there.

2/10

Poor

15 Feb 2026

Larry

The room was not as advertised at all! It started with a 30 min wait in line just to check in. Ok, cool. I finally make it to the counter and he tells me they don’t have my reserved room so I have to take a double bed..fine! I get to the room and check it out..one of the bed spreads had small stains on it that looked to be blood or some sort, there were no towels, the bathroom shower wall was chipping appearing to be asbestos and on top of it all there were two bugs in the room! One dead in the bathroom and one alive and crawling in the living area! I literally had to grab some tissue and grab and dispose of it! Overall, I wouldn’t stay here again. I wish I could upload the pics and vids

2/10

Poor

15 Feb 2026

Jessica

I feel I should have been given a refund. My room was terrible. My reservation was for 2 people and I was provided 1 towel I requested another one and never got it. The rooms heat/air conditioner wasn’t working the shade was broken the WiFi and tv didn’t work. The tv remote was chewed up and all my complaints fell on deaf ears DO NOT STAY HERE

Leisure Partner

2/10

Poor

14 Feb 2026

Aaron

The room was out dated, the entire hotel was actually outdated. Stains on the wall , odd odor throughout the hotel. Pictures on the advertisements were very deceiving. Fitness area was inaccurately depicted. No towels or shampoo and conditioner in the bathroom , had to ask front desk for them.the hot breakfast was a joke, rubbery sausage patties, soggy hash browns and nasty scrambled eggs. Cereal was the most appetizing option but no milk in sight. Stains on the bed and just over all a dirty feeling place to be. Not sure how this got such a high rating on Expedia but if there was a refund option I would have taken it.

Business_and_leisure Partner

4/10

Poor

08 Feb 2026

Jamie

TV didn't have remote Wi-Fi didn't work at all

Partner

10/10

Exceptional

11 Jan 2026

Andriy

All good

10/10

Exceptional

01 Jan 2026

Tiffane

Even though it was busy at the front desk She was still polite.

Partner

2/10

Poor

29 Dec 2025

Aaron

There was a foul smell throughout the building/floor. The door constantly jammed or would not open. Lamps were held together by painters tape. The floor was not clean. The air conditioning/heater was broken. Initially set to 93 degrees when we came in. Pipes and wires in clear view throughout the floor. Broken/removed fire detector. We left and got another hotel after about 6 hours in there.

Leisure Partner

2/10

Poor

20 Dec 2025

Janice

The Radiisson is one of the filthiest hotels I’ve ever stayed. The lobby, stairs, bathrooms , rooms, business center, EVERYTHING!
The lobby is freezing! The elevators are freezing (when they work). This hotel uses tissues for napkins! Our hotel room had food splattered on the wall, mold under the sink, and hair on the towels. Our second hotel room had tools all over the bed! Our 3rd hotel room had broken outlets. We checked out early once I found drugs on the stairs! Spend a few more dollars and stay somewhere else! I rather stay in a prison, I heard they have better breakfast. If I could give 0 stars, I would.

Business Family

8/10

Excellent

15 Dec 2025

Bhavik

They need to provide proper coffee pods in the room and water. Breakfast was okay. The stay was comfortable just amineties were lacking.

Friends_and_family Family

2/10

Poor

14 Dec 2025

dayanis

Sucio mal atención desayuno horrible

2/10

Poor

07 Dec 2025

Elena

We reserved two rooms. One had dead cockroaches on the floor, half of the lamps did not work, and when the water was turned on, it came out black. The second room had the door looking like it was broken into and the safety latch on the inside was cut off. We asked to switch to different rooms. The second set also had problems: one room did not have a tv remote, the room phone did not work, and there were flies. The second room had two lamps that did not work. Also the profile states there is a pool, it fails to mention that the pool is outside and non-operational between Labor and Memorial Day. In addition the complimentary brekfast is a joke. Worst place I stayed in. It’s despeakble to charge $100/night for such place.

Friends_and_family Family

2/10

Poor

20 Nov 2025

Michael

The sheets did not get changed. No fresh towels for 4 nights even though we asked for fresh towels and service.

6/10

Pleasant

14 Nov 2025

Linda

Front desk polite and organized. Room was clean and covered basic necessities. Bed was very comfortable. Pillows were awesome. No desk to work on. Went to breakfast at 7:30am: no coffee!!! Eggs and sausage were ice cold even though they were on (cold) warming trays. The warming trays were pluged into a mutiple outlet extension cord which was turned off.

Leisure Self

6/10

Pleasant

11 Nov 2025

Anvay

Rooms and hotel in old condition, Staff was supportive and friendly.

Leisure Self

8/10

Excellent

07 Nov 2025

Michael

Breakfast was average at best.