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Hyatt Place Chicago/Hoffman Estates
Chicago - IL · United States
2750 Greenspoint ParkwayView location
8.4/10Excellent1,085 Reviews
Cleanliness8.4/10 8.4
Service8.8/10 8.8
Comfort8.4/10 8.4
Condition8.2/10 8.2
Amenities8.2/10 8.2
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hyatt Place Chicago/Hoffman Estates
Escape the bustle of Chicago at the Hyatt Place Chicago-Hoffman Estates, a tranquil suburban retreat just 30 miles west of the city. Enjoy complimentary shuttle service within a 5-mile radius for dining, shopping, and business needs.
Start your day with our complimentary hot breakfast in the unique Gallery, which also offers a 24/7 market menu and a coffee-to-cocktails bar. Stay connected with free Wi-Fi and maintain your fitness routine in our 24-hour StayFit gym. Experience warm hospitality and seamless service.
Please note: Our pool is closed from October 23 to December 31, 2023.
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When you stay at Hyatt Place Chicago/Hoffman Estates in Hoffman Estates, you'll be in the business district, within a 5-minute drive of Arboretum of South Barrington and Schaumburg Medieval Times. This hotel is 4.3 mi (6.9 km) from NOW Arena and 4.8 mi (7.7 km) from Harper College.
Make yourself at home in one of the 126 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Bathrooms have designer toiletries and hair dryers.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Hoffman Estates? This hotel has 1035 square feet (93 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
2:00 AM
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 22
Pet max weight (per pet) in lb is 50
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- Pool access available from 9:00 AM to 9:00 PM.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The photos in this description reflect the brand standard and are provided for illustrative purposes only.
- Guests can access their rooms with a mobile device.
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Special Instructions
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
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Minimal age
21
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Optional fees
- Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
St. Alexius Medical Center
1.5 km / 1 mi
Advocate Health Care
1.6 km / 1 mi
Bridges of Poplar Creek Country Club
2.1 km / 1.3 mi
Hilldale Golf Club
2.7 km / 1.7 mi
Arboretum of South Barrington
3.8 km / 2.4 mi
Heavenly Massage
5.2 km / 3.3 mi
The Water Works Indoor Water Park
5.7 km / 3.5 mi
Cabela's
6.3 km / 3.9 mi
Schaumburg Medieval Times
6.6 km / 4.1 mi
NOW Arena
6.9 km / 4.3 mi
Harper College
7.7 km / 4.8 mi
Wintrust Field
9.7 km / 6.1 mi
Baker's Lake Nature Preserve
9.9 km / 6.1 mi
The Catlow Theater
10.5 km / 6.6 mi
Santa's Village
10.6 km / 6.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 126
- Number of floors (main building): 6
- Twin rooms: 62
- Double rooms: 57
- Suites: 126
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
Show 32 more facilities & services
- Transfer serviceExtra charge
- Laundry service
- Multilingual staff
- Air conditioning in public areas
- Hotel safe
- Lift access
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant
- Non-smoking area
- Conference room
- Meeting room
- Photocopier
- Business centre
- Audio-visual equipment rental
- Fax
- Indoor freshwater pool: 1
- TV lounge
- Breakfast
- Set menu lunch
- Set menu dinner
- Snacks
- Deposit on arrival
- Non-smoking establishment
- Minimum check-in age: 21
- Bowling alleyExtra charge
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Chicago/Hoffman Estates
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Chicago/Hoffman Estates
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Chicago/Hoffman Estates
QUADRUPLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Chicago/Hoffman Estates
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Chicago/Hoffman Estates
QUADRUPLE GUEST ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Room code: QUA.GR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Chicago/Hoffman Estates
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Chicago/Hoffman Estates
Double or Twin Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Chicago/Hoffman Estates
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room KING SIZE BEDRoom • KING SIZE BEDROO.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Chicago/Hoffman Estates
Room KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 34 m²DBL.2D
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–4 • Adults: max. 5 • Children: max. 4
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Chicago/Hoffman Estates
DOUBLE TWO DOUBLE BEDS
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–4 • Adults: max. 5 • Children: max. 4
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Chicago/Hoffman Estates
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Chicago/Hoffman Estates
DOUBLE GUEST ROOM KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GR-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Chicago/Hoffman Estates
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Chicago/Hoffman Estates
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Chicago/Hoffman Estates
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Chicago/Hoffman Estates
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hyatt Place Chicago/Hoffman Estates
100
reviews shown
Roberto
Alberto and Ericka were amazing 👏 Sadly, I encountered some issues. First, the bathroom ceiling was leaking. It got fixed but it took time. Secondly, the night before we had to check out. The room locked itself from the inside, so we could not get into our room. Then it took like half and hour to fix the problem. We were offered reward points that we will never use. The management never showed up next day to say sorry. I definitely not coming to this hotel ever. 😡😡😡😡😡
William
The staff connected us with the owner of a nearby restaurant who cooked for us even though it was closed.
Nhia
We stayed here but our kids was a great quiet thing. The young man that checked us in was so great. I wish I got his name, he was super kind and got me checked in quickly. My daughter enjoyed the hot breakfast. The pool was nice and cool for a quick dip for the kids. I would definitely stay here again next time I’m in Mount Prospect.
Gail
Ample, well lit free parking.
Sandra
Nice clean and safe.
Josue
Great breakfast and service. Reasonably priced.
Vasyl
Хороший сніданок, вільний паркінг
Tammy
Breakfast was good and fresh, room was clean, air conditioning worked well and the staff was extra nice and helpful
Mark
A very spacious comfortable room. Renovated furniture, but not the shower head. There was a smell in the toilet when we came, I thought it was not cleamned, but it could be a problem of ventillation
Lyris
The staff was amazing and the food from the Placery was really good. The property itself could use an update. The window in my room was cracked with a bad repair and the air conditioner was very loud and did very little to cool off the room. The room needed to be updated.
Francia Osiris
Como todos los hoteles de la línea Hyatt Place las habitaciones son amplias y el desayuno con algunos platos calientes que permiten balancear un desayuno completo en las mañanas con un café excelente. Sin embargo la propiedad es vieja y no ha tenido tan buen mantenimiento. Las habitaciones no las limpian todos los días. Hay que estar solicitando que lo hagan y aún así es un mantenimiento básico, mucho que desear de un hotel de esta categoría.
Shelly
Love that the staff remembers us when we return 1 or 2 a year from Nebraska. Always do kind and helpful with my disabled daughter.
Stephanie
The staff is very nice and helpful.
Roy
Nice large room and very clean. Good location for us.
James
It took 1 hour and a half to check in
Kenneth
My rooms were not clean until 3 days into my stay, I feel that they should be ccheck daily
Karen
Could have been cleaner. We did have a pet friendly room but the carpet was very stained… our dog is very much potty trained I was worried this may have changed that… also breakfast was not very good
Amanda
Friendly staff very nice place to stay
Linda
Shuttle was convenient front desk helpful
Sean
Very kind and helpful staff above all.
Ashanti
Clean room, love the separate work area in the suit. Breakfast is always good. It ends promptly so make sure you are on time. Parking is always available
Rose
Overall hotel very clean. Staff friendly & helpful.
Aaron
Staff was nice. Breakfast was ok. Place could’ve been cleaner
Leroy
Breakfast was fine.
Loan
Facility is great, breakfast is awesome
Tonie
I booked my trip back in January. We planned to stay the weekend in Hoffman Estates because my daughter graduated the weekend of May 17. We were expected to check in May 16, and before we arrived for check in the hotel was already trying to process a payment. I’ve never booked anyplace and a payment was collected before I could even arrive. They made 3 attempts and they were all declined because I keep my card locked for obvious reasons. Someone from the hotel ended up calling and asking if I was still arriving and to secure my reservation the payment needed to be made because they were all booked up for the weekend. I assumed my reservation was secure when I booked through Expedia back in January. Nonetheless I let them process the payment before arriving and once I got to the hotel I was asked did need a King suite or Double bed. That made absolutely no sense to me because I booked for a Double bed suite and they sweated me all morning for the payment. This hotel was so out dated. No microwave in the rooms. The pool area needs to be updated.
Renee'
Very friendly staff, clean and perfectly located near the city.
Juan
Right into the bedroom a big fly was flying around, I could kill it with towel after following it for 10 minutes. A couple of long hairs into the tub was not fun to find. Fruit from frozen in the breakfast not the best flavor. There should be better hotels around for a similar price.
Kushagra
Overall stay was okay, room was spacious. AC was good. Check-in and check-out process was smooth and breakfast was good as well.
Rooms were dated and definitely needed upkeep. There was no room service for the 2 nights we stayed.
It’s definitely very conveniently located off the highway. I wish the rooms were a bit more fresh/updated.
Staff was great and helpful, breakfast was great with a bunch of options and ample parking.
Rooms were dated and definitely needed upkeep. There was no room service for the 2 nights we stayed.
It’s definitely very conveniently located off the highway. I wish the rooms were a bit more fresh/updated.
Staff was great and helpful, breakfast was great with a bunch of options and ample parking.
Ashish
Really good
Susan
Clean and spacious room. Easy parking. Very nice staff.
Lisa
It was just OK. Hotel needs updating. 2 elevators -- only one worked. Lots of waiting time at elevator. Very disappointing that they didn't keep the complimentary coffee and tea out all day like almost every single other hotel. Kitchen staff not the nicest. The breakfast was ok, except the fake eggs and the gross sausage patties.
Ronald
Our one night stay was great. Wish we could have stayed longer.
Roger
If the rooms were as Wonderful as The Staff this would be a 5⭐️ hotel. Rooms were nice on appearance but dated and dirty. Bathrooms were small and had to get in and out. Bath floors were dirty and tile and caulk were in need of maintenance . Carpets had burn marks and TV was Analog . Had 2 different people try and fix never happened. They asked us to move rooms to rectify but the TV was no better.
Sharon
We had a great stay at the Hoffman Estates, The rooms were spacious, had a refrigerator and comfortable. The breakfast had a variety every day. The staff was friendly and helpful. We had only a few issues the bathroom door to Toilet & shower was awkward, would have been nice with nightlight or dimming options and elevators not working well. Overall great experience for all.
lori
Clean room, quiet, staff, breakfast
Aleksandar
Needs updating and not that clean as to compared to other hyatts I stayed at.
Jitendra
Clean room, spacious. Great value for price. Looks like there are nice update renovation plans. Free parking. Convenient location.
Helmut
Breakkfast was the same each day. Parking was okay. Their fire alarm went off twice during the night.
Caroline
Have stayed here many times over last 14 years. Good location, free and easy parking, great breakfast, friendly staff. This is my go-to hotel when I am in the area.
Daniel
Very good breakfast! The whole place was so clean and well maintained! Staff was awesome! Definitely be back!
Kyle
The beds were small, but the rooms were spacious and clean. The staff members were exceptionally nice. There was a variety of breakfast items to choose from and everything tasted great. We will definitely stay there again.
Anne
The elevator is a little sketchy but the room was comfortable and the staff was helpful and nice
heidi
Room was large and clean. No microwave in the room. Bed and couch were comfortable. Not a lot of storage in the room for clothing. Parking was super easy. Ice machines only on floor 3&5.
jeff
Overall very nice
Sandi
The staff was nice and patient. I asked for extra towels and they offered to deliver. We then had a tv that didn't work and the front desk woman checked the tv in another room for us before assisting us with moving. The breakfast was good, with a variety of options and plenty of room to sit comfortably.
Quinci
Hotel staff was friendly and were very accommodating. The hotel close to whatever you need from fuel to food and shopping.
Maria
I had a good visit
Roselia
Muy bien
Phil
Roof leaked in our first room. The second room the heater smelled like it was burning, Tv and phone didn't work either. They were fully booked so we had to leave and they are refusing to compensate for the night we never got to use. The general manager won't even call me back
Paul
Clean and safe
Paul
Clean and safe
Anna
We stayed one night and while the staff was wonderful, the parking/location easy to find and our room clean, there was no heat in our room and the remote didn't work (even after changing batteries). We didn't find out about the heat until the middle of the night, we told the staff the next morning and they offered a new room and sent maintenance in right away. The breakfast was solid.
Harsha
I stayed for five days, but housekeeping came only once during my entire stay, which was very disappointing. There were no washer and dryer facilities available even in a common area, which made the stay quite inconvenient. The room was also missing basic amenities like a microwave, and the TV did not work during my stay.
Overall cleanliness and upkeep were not up to expectations, and the service quality did not match what was promised. Communication from the staff was also lacking, and requests were either delayed or not properly addressed.
Additionally, one of the staff members—an Indian lady—was particularly rude and unprofessional. Her behavior was unwelcoming, and she came across as dismissive and overly authoritative, which made the experience even more unpleasant.
Considering the price and expectations, this was not a satisfactory stay. I would not recommend this place unless significant improvements are made in both service and amenities.
Overall cleanliness and upkeep were not up to expectations, and the service quality did not match what was promised. Communication from the staff was also lacking, and requests were either delayed or not properly addressed.
Additionally, one of the staff members—an Indian lady—was particularly rude and unprofessional. Her behavior was unwelcoming, and she came across as dismissive and overly authoritative, which made the experience even more unpleasant.
Considering the price and expectations, this was not a satisfactory stay. I would not recommend this place unless significant improvements are made in both service and amenities.
Bonnie
Room was very nice and spacious. Loved the separate sitting area and large TV. Very comfortable. Breakfast had a nice variety of options. Location was great with easy on /off the Interstate.
Abby
After it rained there was a leak in our shower. We reported it and was not moved to another room, nor was there follow up
JOHN
They need to change the bed sheets and pillow covers. I found hairs and wasn't comfortable.
Pangya
Yes
Suraj
Air conditioner was noisy, shower squeaky and breakfast not so great.
Kathleen
Don't like the TV issues but everything else was perfect
Allison
I was charged double the deposit at check-in. The tv clicked loudly and didn’t connect well. The state of the pool didn’t look inviting to swim. Beds were comfortable.
Judith
Lots of free parking. Very clean rooms. Competent staff.
Robert
Easy Accessible & Parking !! Complimentary Breakfast. Spacious rooms. Comfy beds. Very friendly staff.
Maria Alberto
Very nice place and staff
Whitley
Dirty room and cold heat didn’t work!!!
Todd
Wonderful. I wish all motels were this nice - for the money - this one cannot be beat
Mary
We ended up not staying because of weather, so just went home. Knew we were going to be charged for the two rooms as it was late notice, but were charged for 4 rooms instead of 2. They finally debited one room but still charged for 3. I have called every day for a week and no one will call me back. Terrible service
Alvin
I didn't use it
Maria
Needs a little updating but very nice staff cleaning crew came around way to late in the afternoon to clean rooms.
Venice
Very clean
Paul
Xxx
miguel
Good
Tierra
Everything was perfect
Charlette
Rooms were clean.
Staff was very friendly
Staff was very friendly
Roksolana
Unfortunately, yes..the rooms are very dates, the smell of an old, you can feel it all over the place.
It really needs either a deep cleaning , but better - remodeling.
Front desk staff is great.
Fatima is amazing 👏
Pool area needs attention as well.
And, the bugs, in the room and elevator.
We wanted to order some food, , only burgers out of the whole menu was available. Breakfast- okay.
Will not recommend.
It really needs either a deep cleaning , but better - remodeling.
Front desk staff is great.
Fatima is amazing 👏
Pool area needs attention as well.
And, the bugs, in the room and elevator.
We wanted to order some food, , only burgers out of the whole menu was available. Breakfast- okay.
Will not recommend.
Duval
Clean room and excellent customer service!!!
Sandra
It was nice, staff was friendly i would definitely stay there again
Berenice
I saw something on the room
Todd
Very friendly staff and cleam hotel.
Juana
Hotel was clean and breakfast was good
Madilene
Was very nice
Jennifer
Clean comfortable and friendly
Ariel
Immediately the lady at the front desk was pleasant and helpful. Check in was a breeze. Our room was clean, comfortable and spacious. The only thing we didn’t have was a microwave. The pool is huge and well kept. There was lots of seating options and tables. Breakfast was phenomenal. By far one of the best continental breakfast buffets I’ve ever seen. So many options. We will definitely stay here again.
Shyam Sanjaybhai
Room was good, was clean place and good breakfast
Christian
Everything was nice
Janice
Our overall stay was excellent! The staff were accommodating, shout out for Fatima who made our stay worthwhile! Thank you very much! Definitely a good place to stay with your family and friends!
Tynchtykbek
Clean and comfy
Shanitha
Room
Joaquin
We weren’t able to get a key all night and it took hours to check in
Viktor
Great
Catrice
Dusty from construction.
Geri
Bathroom totiet leaked.
Noisy.
Uncomfortable bed.
Teresa
There was a couple arguing in there loudly then slamming the doors. People making all kinds of noise in the hall. Not hotels fault just the inconsiderate guest. However, Staff was amazing and rooms were clean.
carmen
Me and my boyfriend had stayed a night for new year’s eve, we had a blast. Room was plenty big for the 2 of us, pool was very big and nice, breakfast was delish, and i was able to bring my dog which made my stay a lot better. Thank you!
Elchin
The room utilities were very old. The bathroom was extremely dirty with many spider webs. The lobby floor was also very dirty. I do not recommend this place.
Ashanti
James our desk attendant during our stay was extremely professional and welcoming. Check in was a breeze. He was attentive and greeted us each day. Breakfast was nice and hot. We appreciate the glass plates, cups, and bowl during the breakfast, elevating the complimentary breakfast. 24/7 access to the gym was clutch
Tracy Lynn
Clean room. Staff was helpful and nice
Scott
Clean
Katie
The staff was all very friendly and welcoming. The breakfast area and lobby were very clean and my son loved the waffles. The room was comfortable and appeared clean, but there seemed to be a slight bug problem. We found lady bugs, flys, and spiders in our bathroom area.
Thomas
Horrible accommodations rm 314 & 123 & pool area! Elevators in disrepair loud, floors in poor shape buckled, selection panel rm lights burned out, dirty and scratched up. Rooms 314 carpet stains cigarette burns in carpet, elevator noise loud and almost constant. Limited and lousy selection on tv with no options, wifi no operating during my entire stay, room 123 coffee maker missing leg I had to use a tea bag to support it to use properly, refrigerator was off and smelled like stale pickles and onions and very loud when running, stains in carpet, heater damaged melted grate and air conditioner does not work I had to open window al night to cool room off suitable for sleeping. Breakfast was adequate, bed in 123 was very comfortable and shower was very hot.
Location & surroundings
Hyatt Place Chicago/Hoffman Estates
2750 Greenspoint Parkway, Hoffman Estates, United States
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Hyatt Place Chicago/Hoffman Estates
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