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Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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Holiday Inn Express Suites Chicago Hoffman Estates
Chicago - IL · United States
5235 Prairie Stone ParkwayView location
9.2/10Excellent841 Reviews
Cleanliness9.4/10 9.4
Service9.4/10 9.4
Comfort9.4/10 9.4
Condition9.4/10 9.4
Amenities9.2/10 9.2
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Holiday Inn Express Suites Chicago Hoffman Estates
Comfort and convenience meet award-winning hospitality to create an amazing stay at Holiday Inn Express & Suites Chicago - Hoffman Estates.
Located off Route 59 and I-90, our pet-friendly property offers stunning views of the surrounding area and is near local attractions like NOW Arena, the Arboretum of South Barrington, iPic Theaters, and Cooper’s Hawk Winery.
Enjoy scenic vistas while visiting Cabela's, playing at Main Event, and experiencing family fun at Pinstripes Bowling and Bocce. The Saddle Room is also within walking distance, perfect for a casual meal or evening out.
Host your next meeting in our well-equipped meeting room, complete with the ability to project onto televisions for presentations. We allow for outside catering and can recommend a trusted caterer to suit your needs.
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Start your day with our complimentary Express Start® Breakfast and enjoy amenities like our Fitness Center, indoor pool, free parking, and free Wi-Fi. Unwind in sleek, modern guest rooms that offer not just comfort, but also spectacular views, enhancing your stay in Hoffman Estates.
Located in Hoffman Estates, Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG is just steps from Cabela's and 9 minutes by foot from NOW Arena. This hotel is 1.8 mi (2.9 km) from Arboretum of South Barrington and 3.9 mi (6.2 km) from Santa's Village.
Make yourself at home in one of the 121 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Featured amenities include complimentary wired internet access, a computer station, and express check-in. Planning an event in Hoffman Estates? This hotel has 1900 square feet (177 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 75 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- Pool access available from 8:00 AM to 10:00 PM.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 11:00 PM to 8:00 AM. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
-
Minimal age
21
-
Optional fees
- Pet fee: USD 75 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Rollaway bed fee: USD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Cabela's
0.2 km / 0.1 mi
NOW Arena
0.8 km / 0.5 mi
Arboretum of South Barrington
3.4 km / 2.1 mi
Santa's Village
6.2 km / 3.9 mi
St. Alexius Medical Center
7.6 km / 4.7 mi
Advocate Health Care
8 km / 5 mi
Bridges of Poplar Creek Country Club
8 km / 5 mi
Cinemark West Dundee
9.6 km / 6 mi
Hilldale Golf Club
9.8 km / 6.1 mi
Heavenly Massage
11.2 km / 6.9 mi
Helm Woods Forest Preserve Trailhead
11.3 km / 7 mi
Villa Olivia Country Club
11.3 km / 7 mi
The Water Works Indoor Water Park
11.6 km / 7.2 mi
Spring Lake Valley Forest Preserve Trailhead
12.4 km / 7.7 mi
Elgin Public Museum
12.6 km / 7.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 121
- Number of floors (main building): 4
- Double rooms: 82
- Suites: 28
- hotel
- Small pets allowed (under 5 kg)
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-out
Show 10 more facilities & services
- Wi-fi
- Car hire
- Lift access
- Shop
- Gym
- Breakfast room
- Printer
- Business centre
- Casino
- Breakfast
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
RO
Room Only
Accommodation only. Meals are usually not included.
AI
All Inclusive
Meals and selected drinks/services may be included.
CE
Dinner Included
This meal plan may be available depending on the selected room/rate.
SC
Self Catering
This meal plan may be available depending on the selected room/rate.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE AccessibleSUITE • AccessibleSUI.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Chicago Hoffman Estates
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Chicago Hoffman Estates
SUITE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARD • 1 Bedroom • 7 m²ROO.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 7 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Microwave
- Tea and coffee making facilities
- Safe
- Cot on demand
- Hairdryer
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Chicago Hoffman Estates
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 7 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Room amenities
- Microwave
- Tea and coffee making facilities
- Safe
- Cot on demand
- Hairdryer
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Chicago Hoffman Estates
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 27 m²DBL.2Q
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Chicago Hoffman Estates
DOUBLE TWO QUEEN BEDS
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Chicago Hoffman Estates
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Chicago Hoffman Estates
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-5
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Chicago Hoffman Estates
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-5
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 6 m²DBL.2Q-1
Room overview
Non-smoking room- Room size
- 6 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Safe
- Cot on demand
- Bathroom
- Hairdryer
- Microwave
- Tea and coffee making facilities
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Chicago Hoffman Estates
DOUBLE TWO QUEEN BEDS
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 6 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-1
Room amenities
- Safe
- Cot on demand
- Bathroom
- Hairdryer
- Microwave
- Tea and coffee making facilities
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen Beds • 1 Bedroom • 6 m²SUI.H6-2Q
Room overview
Non-smoking room- Room size
- 6 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 5
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Hairdryer
- Microwave
- Tea and coffee making facilities
- Safe
- Wheelchair-accessible
- Cot on demand
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Chicago Hoffman Estates
SUITE Accessible-Two Queen Beds
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 6 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 5
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2Q
Room amenities
- Bathroom
- Hairdryer
- Microwave
- Tea and coffee making facilities
- Safe
- Wheelchair-accessible
- Cot on demand
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 6 m²SUI.2Q
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 6 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 5
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Bathroom
- Microwave
- Tea and coffee making facilities
- Safe
- Cot on demand
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Chicago Hoffman Estates
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 6 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 5
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q
Room amenities
- Hairdryer
- Bathroom
- Microwave
- Tea and coffee making facilities
- Safe
- Cot on demand
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Chicago Hoffman Estates
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Microwave
- Bathroom
- Tea and coffee making facilities
- Hairdryer
- Safe
- Cot on demand
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Chicago Hoffman Estates
DOUBLE KING SIZE BED
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Microwave
- Bathroom
- Tea and coffee making facilities
- Hairdryer
- Safe
- Cot on demand
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Chicago Hoffman Estates
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Chicago Hoffman Estates
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Holiday Inn Express Suites Chicago Hoffman Estates
100
reviews shown
Roxana
Everything good
gregory
The room had one bed with an odd dried booger looking thing on it. The room had candy wrappers stuck to the walls, the microwave had the last guest decomposing pizza in it, the bed and carpet had many old fingernails I then and underneath the AC the carpet was sopping wet. The room looked clean superficially but the room had many disgusting secrets. And the elevators smelled like wet dog.
Taylor
I had to stay at this Holiday Inn Express before undergoing major heart surgery, and I truly cannot say enough about how wonderful my experience was. This was one of the scariest and most emotional times of my life, and from the moment I arrived, the staff treated me with genuine kindness, compassion, and respect. Their thoughtfulness made an incredibly difficult situation just a little bit easier, and that meant more to me than they will ever know.
When they learned about my circumstances, they went out of their way to make sure my room was located right outside the elevators. It may seem like a small gesture, but it made a huge difference for me physically and emotionally. Knowing I didn't have to walk far gave me one less thing to worry about during an already overwhelming time.
I also want to give a very special thank you to the wonderful housekeeping staff members on the second floor. They were so kind and caring, and their warmth brightened my day when I needed it most.
My room was absolutely spotless. Everything was clean, fresh, and well maintained, and it was obvious that this hotel takes great pride in providing a comfortable environment for its guests. .
If I could make one suggestion, it would be for the hotel to keep a wheelchair available on-site for guests who may unexpectedly need one. Medical emergencies and unforeseen situations happen, and having a wheelchair available could make a tremendous difference for someone in a vulnerable situation.
When they learned about my circumstances, they went out of their way to make sure my room was located right outside the elevators. It may seem like a small gesture, but it made a huge difference for me physically and emotionally. Knowing I didn't have to walk far gave me one less thing to worry about during an already overwhelming time.
I also want to give a very special thank you to the wonderful housekeeping staff members on the second floor. They were so kind and caring, and their warmth brightened my day when I needed it most.
My room was absolutely spotless. Everything was clean, fresh, and well maintained, and it was obvious that this hotel takes great pride in providing a comfortable environment for its guests. .
If I could make one suggestion, it would be for the hotel to keep a wheelchair available on-site for guests who may unexpectedly need one. Medical emergencies and unforeseen situations happen, and having a wheelchair available could make a tremendous difference for someone in a vulnerable situation.
Amber
Everything was great except the water was never hot enough no matter when I bathed.
And an outdoor pool would be a great asset. Especially as beautiful and secluded as the property is. Take advantage and get people outside!
And an outdoor pool would be a great asset. Especially as beautiful and secluded as the property is. Take advantage and get people outside!
Edward
Great
Ryan
Hear me out. I know people read reviews to decide on a hotel and trust me when I say, this place is perfect! I’m very picky and kinda hard to please when it comes to these places and this one blew me away. If you’re trying to decide on a hotel and this one is an option, do yourself a favor and book it!!
Rick
Close to many restaurants
I arrived 2 hours before check-in and they were very accommodating after waiting 15 min
Breakfast and 24 hour coffee available was a treat
I arrived 2 hours before check-in and they were very accommodating after waiting 15 min
Breakfast and 24 hour coffee available was a treat
Amanda
Room was clean, regular beds comfortable, breakfast OK. Nice dining area. Have to pay a toll to get here off I90 and back on again. The sofa bed was terrible. We were given a flat sheet and a thin cotton blanket. Requested a comforter and staff said they don't have extra. No fitted sheet. Noise transfer from room above was miserable. Thumps and bangs until 1:30AM. Low water pressure.
Marendar
Very clean and good service
Mohammad Zaki
Clean and beautiful
Patrick
The hotel was clean and I enjoyed having breakfast every morning. The staff were very helpful too.
Suraj
Breakfast was great and no complaints about the experience. Would go there again.
Angela
Clean and convenient
Suraj
Breakfast and parking were. Slightly short staffed but otherwise great place
Jackie
Clean, comfortable & well-appointed rooms! The staff were all very friendly & helpful. Breakfast was great & check-in/out was fast and efficient!
ELIZABETH
Room was clean and staff are fantastic. Good restaurants nearby
Casey
Clean room, helpful staff, well lit, nice swimming pool, close to shopping/restaurants
Noelle
Breakfast was good tasting and quality. Bed and room weee comfortable
Dejah
The staff was extremely rude! Front desk manager got mad because our request to her manager because she was being extremely rude. She then proceeded to tell me that she is going to cancel my reservation and call the police. I then left because I had a long flight and was extremely tired so we left to go to another hotel as we were getting our Uber to go to another hotel, she then came outside while we were waiting outside of the hotel to tell us that we need to get off of the outside property while waiting for our Uber or she was going to call the police extremely disrespectful. Was able to get my full refund through customer service, but I do not recommend this hotel.
Zachary
It was great all around.
Stacy
Parking was easy , quiet area, hotel staff friendly and helpful. Breakfast area was clean.
Sallie
The fire alarm went off at 5am. I had to leave with only 3 hours sleep on Mother’s Day. Nobody apologized or anything.
Rachel
Amazing service, perfect location, and the breakfast was wonderful!
Roberto
Everything was perfect except the bad and pillows the mattress where not very comfortable king size bed and it was not comfortable is not very common
Every other Holliday inn I have been are extremely good
Every other Holliday inn I have been are extremely good
Leah
Very outdated rooms. Common area was new.
Oswaldo
Greetings
Devin
Very well maintained, clean rooms. Breakfast was about the best I’ve had at any similar hotel. TV in room was very modern with many connection options. I would definitely return.
Eyassu
Breakfast could have been better but it was just ok.
Tracy
Eggs were cold otherwise very good
jennifer
Beds were comfy, they worked with me to check in early and the breakfast was awesome!
Elena
I think the place is clean and the staff are friendly and helpful.
Makenna
clean room
Ryan
Everything was clean and nice. Dove toiletries like shampoo and body wash are a nice touch. Good breakfast with hot options like omelets and breakfast potatoes in addition to the typical continental breakfast foods.
Jodi
Air conditioning worked, hotel was clean enough. Staff was friendly
Anarita
Clean room, friendly staff, great breakfast selections and amenities. Great area with a lot to do as well.
trisha
Clean rooms, polite staff. Quiet hotel
Christopher
Fully satisfied
Varshik
The room was spotless and staff were friendly.
michael
so good
William
Wry clean room and the staff was very nice
Jarrod
Idk
Jennifer
Hotel was clean, staff was friendly and was within walking distance to the NOW arena so saved us money on parking!
Chasity
Great customer service
Enes
Comfortable
Suzanne
Bed was comfortable, rooms were clean
Jackie
The room was spotless. The staff was wonderful. The building itself is not very soundproof.
Loren
Clean room, friendly staff, good breakfast. I would stay here again.
Rizwan
Comfortable, clean room, well-appointed. Friendly staff and many options for breakfast.
Mingda
Fresh breakfast, clean room, easy to park.
MARLIN
Very clean and quiet. Excellent location beside Cabela's. Excellent breakfast with eggs, bacon, sausage gravy and many more items.
Duane
Room was spotless and front desk employees are 5 star
edith
it was great quite clean
Michael
The stay was great, the breakfast was great, the facilities were clean and freah. We would stay again. The only item to note was our room was positioned over the laundry room so we heard the machines running into the night.
Brajion
Loved everything about the hotel and couldn’t ask for more
Lavinia
We stayed 4 days. The hotel room is very nice and clean. Good breakfast every morning. Staff was friendly and helpful. Conveniently located near shopping plaza’s.
Kynda
Location was perfect for what we needed. Staff is great, breakfast was good with decent options. Pool was a bit chilly but kids still had fun. There’s some updates needed in the bathroom (fixing of the shelf and a better deep clean) and there’s a weird constant noise maybe from the laundry room below our room. We do bring a sound machine so it wasn’t too much of an issue when we had the sound machine on. Would stay again.
jason
Nice atea
leah
The young man at the counter was very welcoming.
Jean
breakfast was fresh and well staffed
Gary
Had to leave 2 days early of our departure date because of a incoming snowstorm to return to Tennessee and was billed for the 2 days we did not stay there because that is their policy. Poor customer service. Could care less about the customer. Policy smolicy. I was in the service industry for 40 years and sometimes you have to work around your policies to make sure your customers are highly satisfied regardless of your policies. If you want repeat customers this is an example of what not to do. Will not be returning to this overpriced unaccomadating hotel.
Randall
Was okay the staff was not super helpful.
Robert
Great staff. Facilities were clean.
Kristie
I did not get the room I purchased through hotels.com. I purchased a suite but was give. A room with 2 double beds. When trying to load out the back door, the maid would not move her cart at 7:45AM and blocked the exit of the side door to leave. There were people screaming at 1:30 in the morning in the hallway and outside the hotel. Other than these issues, the staff and property were great.
Miriam
Everything was good
Aneta
Excellent!
Ron
Staff courteous and rooms and facility very clean
Daniel w
Great hotel
Tracy
Room was exceptionally clean and very quiet area. Staff was friendly and breakfast was amazing
Patrizia
Good Hotel with clean rooms and breakfast.
Angela
The holiday inn was okay.
Daniel
Had a great stay, hotel is clean, staff is friendly, and it's located in a quiet area. Only issue we experienced was the first of the two nights we were there the room directly above us was extremely loud all night long right up until about 6 am. Probably had something to do with the two big tour buses in the parking lot and some sports team. They were gone by the next night so it was quiet.
Christina
It need to change Breakfast up for people who long stay.
Carolyn
Parking was easy and safe. Well lit lot at night. The whole hotel was clean and fresh. Person at the counter was friendly and helpful. My breakfast was good. My brother and friends live in the area, so I will stay here again.
Stan
The location was not convenient to most restaurants. Our first floor room looked directly on the parking lot, with not much space between the room and the parking spaces.
Jorge Andres
Overall good workers and great location
Anastasia
Lovely stay
kissiey
It was great!
Beau
Staff person at check-in was friendly, efficient and helpful. The room, bathroom and common areas were all very clean. Breakfast was good! Highly recommend this property and would stay here again.
Darren
Nice stay
Room clean and comfortable. Friendly staff. Breakfast was just OK . Eggs are always horrible. Everything else was fine. Area was nice and hotel was easy to get to.
Randy
Na
Gafur
nice and quiet. i have all my family 5 rooms on different name. sacirovski - Saitovski- ajruli.i ask for any credit. they refuse me for anything plus the cancel my room 219. i was trying to extend for 2 more days.
Michelle Yoko
Very quiet even when it was busy. Clean. Breakfast was good.
Josephine
Very Relaxing Stay
Our stay was very nice. The young lady at the reception desk was so friendly and efficient. The breakfast staff - wow! Jacqueline (Jackie) and Sonia are rare hotel employees for sure. They went out of their way to take good care of their hotel guests. We thanked them for their excellent service. They should be promoted!
steve
In process of remodeling
faisal
Very nice and quiet area
Jeremy
Fantastic team - they work super hard to tend to the property as well as guests. This place is our go-to in the area.
Thayne
Nicely located next to Bass Pro’s
Daniel
A stop along the way
This was a half-way stop on a 2-day trip. Several years ago we stayed here and when planning this trip we knew where we would stay.
Very pleasant staff. Nice facility.
We will return.
Very pleasant staff. Nice facility.
We will return.
Kimberly
Excellent breakfast, friendly staff, clean, and liked the room layout. Convenient location -next to I-90. We will return!
Anne
Nice hotel
Troy
Night desk gentleman that checked us in, was amazing. Explained everything and went above and beyond. Only disappointing was breakfast no waffle or pancakes, and toaster was poor quality. Have had way better breakfast at other holiday inns.
Tiffany
The room smelled very moldy. It was clean but the smell was very strong.
Ben
Bed comfort a little hard. Clean bed sheets were good. Bigger tv would be better. Need more towels 😮
Matthew
Clean, courteous staff and well staffed breakfast. Great place to stay for a quick trip!
Kelly
The staff was very friendly and answered all of my questions
Trina
Staff were friendly.
Erica
Close to NOW arena, only 7 mins walk. Breakfast selection is great! Especially the turkey sausage and the gravy. Love their gravy very much. They also provide laundry machine for $3 and another $3 for drying. Great hotel
Isayas
The receptionist is very rude not even bothered to say hi. Very unprofessional.
Jacob
Very clean rooms. Staff was very receptive to feedback &
CHERYL
Quiet and huge breakfast buffet
Very quiet but still just a few minutes off the interstate. Amazing breakfast and very good beds. Pet friendly but know the pet fee is higher than we usually pay.
Location & surroundings
Holiday Inn Express Suites Chicago Hoffman Estates
5235 Prairie Stone Parkway, Hoffman Estates, United States
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Holiday Inn Express Suites Chicago Hoffman Estates
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