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MainStay Suites Chicago Hoffman Estates
Chicago - IL · United States
2875 Greenspoint ParkwayView location
7.8/10Very good1,000 Reviews
Cleanliness8.0/10 8.0
Service8.2/10 8.2
Comfort8.0/10 8.0
Condition7.8/10 7.8
Neighborhood8.8/10 8.8
Amenities7.8/10 7.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About MainStay Suites Chicago Hoffman Estates
A hotel designed for longer visits in Hoffman EstatesYour extended stay in Illinois includes the perks of hotel living at our pet-friendly MainStay Suites® Chicago Hoffman Estates hotel. Located in Cook County along I-90, our hotel is 30 miles from downtown Chicago.
You’ll enjoy amenities that help you feel at home, including free WiFi throughout the hotel and free parking. All of our guest rooms include a full kitchen with a refrigerator, microwave and coffee maker.
An exercise room is available at our hotel when you want to keep up with your workout. Additionally, guest laundry facilities make it convenient to do important washing when you’re on the go. Have questions about the area?
Our 24-hour front desk and friendly staff are available to provide you with the support you need for a successful stay. We’re surrounded by natural forest preserves. When you want to enjoy the outdoors, all you have to do is walk around the area.
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Spend the day exploring the walking paths of Shoe Factory Road Prairie Nature Reserve or Paul Douglas Forest Preserve. When there, rent clubs at the Highland Woods Golf Course and practice your putting or golf swing.
Several restaurants are within a few miles of our hotel, including Moretti’s Ristorante & Pizzeria, Lucky Monk and Starbucks Coffee. When you’re ready for some big city thrills, drive to nearby Chicago to visit the Bean Sculpture, Buckingham Fountain and 12th Street Beach.
Located in Hoffman Estates, MainStay Suites Chicago Hoffman Estates is a 4-minute drive from Arboretum of South Barrington and 6 minutes from Schaumburg Medieval Times. This hotel is 4.1 mi (6.5 km) from NOW Arena and 5.6 mi (9 km) from Harper College.
Make yourself at home in one of the 120 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
Car recommended
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 34
Pet max weight (per pet) in lb is 75
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- A car is recommended for transportation to and from this property.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, and window guards
-
Minimal age
21
-
Optional fees
- Pet fee: USD 10 per pet, per night (maximum USD 150 per stay) plus USD 50.00 one-time cleaning fee
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
St. Alexius Medical Center
2.2 km / 1.4 mi
Bridges of Poplar Creek Country Club
2.8 km / 1.7 mi
Hilldale Golf Club
3.4 km / 2.1 mi
Arboretum of South Barrington
3.5 km / 2.1 mi
Heavenly Massage
5.9 km / 3.7 mi
Cabela's
5.9 km / 3.7 mi
The Water Works Indoor Water Park
6.4 km / 3.9 mi
NOW Arena
6.5 km / 4.1 mi
Schaumburg Medieval Times
7.8 km / 4.9 mi
Chelsea Tyler Nail & Body Spa
8.9 km / 5.5 mi
Harper College
9 km / 5.6 mi
The Chicago Athenaeum
10 km / 6.2 mi
Santa's Village
10.2 km / 6.4 mi
Wintrust Field
10.4 km / 6.5 mi
Spring Valley
10.5 km / 6.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 120
- Number of floors (main building): 3
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fiExtra charge
- Laundry serviceExtra charge
- LaunderetteExtra charge
Show 30 more facilities & services
- Multilingual staff
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Toaster
- BBQ facilities
- Grill/BBQ
- Smoking areaExtra charge
- Breakfast room
- Meeting room
- Printer
- Business centre
- Fax
- TV lounge
- Hot tub
- Breakfast
- Breakfast buffet
- No alcohol is served
- Picnic
- Early Check-inExtra charge
- Non-smoking establishment
- Fitness
- Horse riding
- Cycling / mountain biking
- Bowling alley
- Golf
- Putting green
- Skiing
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE AccessibleSUITE • AccessibleSUI.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Chicago Hoffman Estates
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size Bed • 1 Bedroom • 37 m²SUI.H6-QN
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Chicago Hoffman Estates
SUITE Accessible-Queen Size Bed
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-QN
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Chicago Hoffman Estates
DOUBLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN BED NON SMOKINGSUITE • QUEEN BED NON SMOKINGSUI.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Chicago Hoffman Estates
SUITE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 37 m²DBL.ST
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Chicago Hoffman Estates
DOUBLE STANDARD
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 65 m²SUI.QN-1
Room overview
Non-smoking room- Room size
- 65 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Chicago Hoffman Estates
SUITE QUEEN SIZE BED
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 65 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN-1
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about MainStay Suites Chicago Hoffman Estates
100
reviews shown
Susana
It was a good stay, the fact that it had a kitchenette was amazing, we could make our own meals. There is no direct public transport and it's a bit away from things like restaurants, pharmacies, groceries, etc. They offer coffee and tea in the mornings and there is no housekeeping if your stay is shorter than 7 days. Other than that, we are happy with our stay!
Daniel
The staff is first class. Jessica is very helpful and kind.
My only complaint is thr wifi. Needs work
My only complaint is thr wifi. Needs work
Reddi
Need morning breakfast. When we booked in the website says morning breakfast and house keeping should change towels and bedsheets at least once in two days. Thanks
Helen
Property upgrade is well underway and it is now worthy of a great review. Staff are proud of their workplace. My room was newly renovated clean and very comfortable. Would definitely stay here again.
Gary
I’m very upset.
The hotel website as well as my account looking up hotels on Expedia indicated
Free Breakfast . There is no breakfast area nor any amenities to buy breakfast. Just coffee at entrance..This is 100% false advertising to get people like me to book their stay with them.
This was a business trip and I have NO TIME to go sit at a restaurant off site. Expect compensation
The hotel website as well as my account looking up hotels on Expedia indicated
Free Breakfast . There is no breakfast area nor any amenities to buy breakfast. Just coffee at entrance..This is 100% false advertising to get people like me to book their stay with them.
This was a business trip and I have NO TIME to go sit at a restaurant off site. Expect compensation
John
The hotel looks nice after an apparent remodelling, but the room had a full size bed rather than a queen. I mentioned this while checking out, and five or six staff members at the front desk all claimed they had no full beds, which was clearly untrue. More significantly, the mattress was very springy and flattened in the center and should be replaced. They also had it located against a wall, which I've never seen in a hotel room before. The bed should be centered on the wall with the end table by the wall, which should have occurred to them during the remodel so the headboard could be changed or the light fixture relocated higher.
Jamie
Newly renovated, well staffed. Good place.
Jon
The room was more or less okay, although some things just didn't work, but the entire building feels like it's only halfway finished. Lots of work being done, the common area is filled with boxes of things, and one other resident referred to the elevator as \"ghetto\" as the floor isn't done and there's a tarp or something hanging over the walls. The staff seemed alright though, probably just trying to manage as best they can, not superb but I've definitely had worse. Just know that this is a hotel that very much feels like it's still under construction or heavy renovation.
Steve
Clean and comfortable room. Kitchen was well equipped. Friendly staff. Nice location. Hotel is going through some renovations but will be very nice when complete.
Elida
It was a very peaceful location. The staff was very friendly. The interior seemed to be undergoing some remodeling so
Norman
they are srarting to upgrade but my room was much less than before. the window sill was running wet from leaking from rain
Alexander
It was a terrible stay. They had construction going on and the place looks terrible. I was standing at the front desk for 30 minutes before anybody was able to help me. My room had several beatles before I said it’s enough and I left. It’s been a week and a half and I still haven’t got my refund for leaving early.
Katherine
Friendly staff, large room
mayelin
Friendly staff
Maurice
Great staff clean room
Myles
Did not enjoy the room stay, tried to leave early. Hotel would not comprise on early check out paid for 2 nights when I did not stay there.
Daniel
Comfy room good location
Natalia
We liked it here. We had planned to stay for one night, but decided to stay for another night :)
Priyanka Amulya
everything is good
Norman
ok
DONALD
This hotel only gave us two glasses two small plates two forks doing knives too spoons too big plates I guess we could have gotten some more but it was really minimal no pots and pans to cook with maybe available but again have to go get them and worst of all they have a nice laundry in the hotel but they do not have any change any soap any softener that's a big lose to me
Benjamin
The room I was given was directly next to the hotels laundry unit. Constant banging and noise from the that and workers. Coupled with noisy occupants in surrounding rooms made the stay less than enjoyable. I ended up leaving a day early as a result.
Priyanka Amulya
nice hospitality
marissa
T
Peyton
It was clean and quiet
Syma
Great experience but i wish aslo offer bath rope, and for 2 person 2 chairs we have only one in room
Agustin
Very nice people, friendly cleaning lady.
Sherita
Everything was ok
Chukkapallipriyanka
good
Mohamed
The room was not as clean as we would have liked. There was a strange odor in the room throughout our stay. However, the staff was very courteous and helpful.
ANGEL
The room wasn’t ideal to stay in. Staff was great
Ed
Clean and quite
Daniel
The room was spotless and the people were very friendly.
Daniel
The staff was very nice especially Jess who was very kind and sweet at the front desk. The room is amazing and had everything i needed will definitely return in the near future
Brian
Nice stay, Jessica at the front desk was helpful and kind
Matt
Clean room
Kiara
Damaged property, no resolution
Kiara
Dirty, stains on carpet, terrible smells in hallways
Kiara
Damaged leak and hole in the ceiling caused me $2000 in damages. Never again
Kiara
Unbelievable experience – property damage, false accusations, and extra charges!
I stayed at this property for a total of 6 weeks for business and even changed rooms once during my stay. In my last room, I reported a ceiling leak to the hotel. Despite notifying them, the issue was never addressed — and on my last day, the ceiling completely caved in. Debris from the collapse fell onto my personal belongings, damaging over $2,000 worth of items.
Instead of taking responsibility, the hotel falsely accused me of leaving the already damaged room in poor condition. To make things worse, they withheld my deposit and charged my card an additional $30.25 for “extra cleaning services.”
After all the business and money I gave them, this is how I was treated. Loss of property and more money taken from me in the end. I get that times are tough and budgets are tight — but do yourself a favor and spend your hard-earned money somewhere else.
I stayed at this property for a total of 6 weeks for business and even changed rooms once during my stay. In my last room, I reported a ceiling leak to the hotel. Despite notifying them, the issue was never addressed — and on my last day, the ceiling completely caved in. Debris from the collapse fell onto my personal belongings, damaging over $2,000 worth of items.
Instead of taking responsibility, the hotel falsely accused me of leaving the already damaged room in poor condition. To make things worse, they withheld my deposit and charged my card an additional $30.25 for “extra cleaning services.”
After all the business and money I gave them, this is how I was treated. Loss of property and more money taken from me in the end. I get that times are tough and budgets are tight — but do yourself a favor and spend your hard-earned money somewhere else.
Keith
The main issues were too much traffic noise from I90, and the mattress needs replacing, it has a body divot.
Myles
Great stay
Lawrence
It started with the reservation. They only had one room when I clearly had a reservation for two (which I showed the desk clerk). He got me a second room. The room I got (135) had a distinct odor when I got in. Thinking the air conditioner would clear it, I cranked the air. Only later did I realize that the odor was coming FROM the AC unit, so I shut it off and opened a window. The state of the room was not bad, but every surface had a greasy film on it, obviously from a cursory wipe by housekeeping with a well-used rag. The bathroom seemed recently updated, yet the shower head was loose and leaking. And the coffee maker did not work. On the plus side, the bedding was clean and the property was quieter than many of the pricier hotels in which I’ve stayed. Still, I will not be a return guest.
Antonio Tony
Bathroom floor sinking; I think the subfloor has rotted away. The shower should be a hand held unit versus single spray head. Finally, the mattress needs to be replaced, it’s just subpar with respect to comfort.
Rene
Quiet and comfortable
Arica
Room was dingy. However the bathroom and actual bed were clean!! But The couch smelled as if it was soaked in human Urine!! Making it unbearable and unusable.
Jackie
Nice in all aspects
Curtaveon
Snubbed at the door
I arrived to check in at 10:15 pm and found the reception desk closed and locked up. When I called the house phone, the on duty staff said that they couldn’t check me in after 10 pm.
Nowhere in my emails from you or the hotel indicated a 10 pm close of the front desk.
Nowhere in my emails from you or the hotel indicated a 10 pm close of the front desk.
Gerald
Very good!
John
Checked out a day early
Some of the appliances didn’t work, I had to get complain and finally got moved to another room
Daniel
Will definitely stay there again
amber
It was horrible service room was dirty a party place
Abbey
My boyfriend and I stayed at this hotel. We booked for 6 nights. When we got there we already had an off feeling. We walked into our room and checked everything. The ceiling has mold growing on it, the toilet was clogged as well as the bathroom sink, and the AC unit did not work. We went down to the desk and the Employee of the Month (i don’t remember his name) was super helpful and nice and said someone would come the next morning to have a look at everything. The maintenance guy did come but the AC was still broken. It would turn on for 5 minutes every 2 hours! With how hot and humid it was, we were roasting. We went to the lobby and talked with Cash. He was helpful as well but said since it was a weekend the maintenance guy wouldn’t be able to come until Monday morning. I just about had it with this place. The next morning I woke up with ANTS crawling on me in bed!! I was done. We packed up and went to the lobby. They said they would give us a refund but we haven’t received it yet and it’s been almost two weeks! Everytime I call for a manger she’s not there! This stay was absolutely ridiculous and disgusting. I’m very upset with how everything turned out and We are still waiting for a refund!! Do NOT stay here!
Denniston
Stayed here before so for the Price and location was an easy decision.
Andrew
Not my first time staying here, definitely not my last. A very nice place, clean and affordable. The complimentary coffee in the morning is nice gesture.
April
Good
It was good quiet and clean the only this on the website has on there says they give breakfast when we got there no breakfast. They should take that off there website if they don’t offer it . Other then that good there
Luke
Very nice staff and excellent service
Terri
The room was terrible. The couch was all busted up. I reserved an accessible room but it wasn’t very accessible.
Verified traveler
Quiet and comfortable.
Right by HWy90, still very quiet. Comfortable and clean room with kitchen, friendly staff.
Brent
We had a great stay. If back in the area we would surely stay there again
Joe
Friendly staff n very helpful
Joseph
Comfortable, clean room for a reasonable price with helpful staff and easy access to good restaurants and highways. The only issue was some of the other guests; the room above us sounded like they were throwing furniture in the middle of the night.
Larry
good with dogs
Karin
I came from Louisville Kentucky for a weekend family bridal shower. I was informed upon arrival I’d have to pay an additional $72 fee for my dog plus $25 for “incidentals” which I would be refunded. I’m still waiting for my refund. The weekend manager was unfriendly and not helpful. The property was not very clean, there was hair on the floor in my bathroom. The overall cleanliness of the property was poor. It was difficult to sleep because the tollway is right next to the property and there were cars and motorcycles zooming up and down it until the early hours. The property doesn’t have an ice machine and although there was a full size refrigerator in the room I didn’t think to check it for ice which I needed for my cooler for my trip back home. The weekend manager just curtly informed me there was no ice machine in the building. I ended up going and purchasing a bag of ice. I will never stay at this property again and I travel to Chicago frequently as I have family and friends in the area. Very bad experience!
KIMBERLY R
Lovely!!
Norman
(It took 3 rooms to get one with working heat, coffee service and working tv
Paul
Good for a budget stay
Reasonably priced room/suit with a kitchenette suitable for a longer stay if you didn't want to eat out every night. Nothing walkable nearby. Appeared to be housing some long term guests but I was not bothered by that or any of those \"residents\". If you are on a budget such as I was, I was able to get some breakfast cereal and milk plus other things to have breakfast when I wanted without having to go out. There is no breakfast offered.
Megan
The room had a strange smell and there was left over painters tape around light fixtures on the ceiling. We stayed for two nights and came across 3 cockroaches in the room. The furniture was beat up with many dents and chips in the paint. We were on a budget and did not spend a ton of time in the room, so we made it work. In the future I would definitely spend more per night at a different hotel. Although, the staff was very friendly!
Kiara
Staff was veary friendly and establismeny is always clean
Fidel Guzman
Everything was going well up until the day I was checking out. The housekeeping crew was knocking at my door way to early; around 45 minutes before check out time. I found this to be rude and disrespectful. Shouldn't front desk let them know which rooms are OK to proceed to clean ? Just wondering.
michael
Very convenient for the location. A little out dated but stayed here previously. Very friendly and helpful staff
Andrea
I had to sleep with my door ajar because the door knob broke off in the room. My sleeper sofa was to filthy and torn up to use. The bathroom tub was disgustingly dirty and hair everywhere.
Erik
Disturbancea between 2-5a.m.
Very nice facility. Very friendly staff. Everything went very well...with one exception: a man in an adjoining room was screaming, swearing, and seemed to be tossing furniture --for 2 nights in a row AND at ungodly a.m. hours....
Ricardo
Kitchen is nice, microwave, stove big fridge, laundry room, gym,
Jan-Ina P.
The hallway smells of cigarettes, and it looks like a homeless person is roaming around the hallway. The lobby doesn't have a chair to sit on.
Donald
Very nice
Juan
Budget rooms with some whistles and extras
Clean and organized . Its definitely one of the ones you check your family into . Not many hotels are family-oriented around here at least .Good price Big rooms .
Jennaya
Nice location, horrible hotel
When we got to the room the receptionist told us he had to check the room to make sure it was clean because housekeeping hadn't been doing their job. The hallway carpets ton the roomm were filthya once we got to the roomn the foor was so janky it took ylus a while to get in. Once in the room it smelled as if something died in there. We went back to get a refund but he couldn't told me i had to can manager in the morning. I still haven't received my money and they charged me the deposit fee too! I'm pissed.
Paul
Would book again.
Easy check in. Clean room with enough towels. Pleasant staff.
Everything was as mentioned online but could have used a comfortable chair other than a rolling desk chair in our room.
Everything was as mentioned online but could have used a comfortable chair other than a rolling desk chair in our room.
Natasha
Convenient location to express way, movie theatres, grocery stores, and restaurants
Michael
It was great
Patricia
HORRIBLE
Kiara
love the hospitality an the respect
Destiny
Was very nice. Staff was nice & answered all questions. There was a large stain on one of the random chairs in the room so that one didn’t get used. Other than that it was very clean. They were overbooked for suites but very accommodating for me.
Cathy
Door didn’t lock. Switched to smaller room. Bathroom door couldn’t close. Windows didn’t lock. Card key access failed 6 times in two days- which locked us out of room. Won’t stay here again.
KALONDRA
Spacious and cleN
José
Plenty of parking, clean room and good staff
Ahmed
Nice and clean
Salvadora
Very good place
Donyale
Everything was great! The check-in was quick and the clerk was awesome!
julie
Not worth the money stay away
The room was cold when i arrived. The bed was so hard and uncomfortable. The toilet was real low so hard to get up for an older person. And worst of all the shower NEVER got hot ! Lukewarm at best. What place doesn't have hot water!
Keondres
Actually really Great for the price
Jeremy
I was there on business, stayed five night's the room was clean you have dishes and utensils in the room. The place is right off the highway very convenient. Would definitely stay here again.
Tiffany
Thanks
Hubert
Very clean and save place to rest 😴
Kenneth
Everyone treats you well, feels like home
jayakrishna
Good
Kenneth
Nice place
Veronica
No communication that towels are not refreshed every day
Bed was pretty uncomfortable but i guess on par for price paid
The tub drain couldn't be locked/plugged to have a bath or soak feet at end of day. We asked friday morning if they could look at it and the front desk lady wrote down our room number and said someone would look at it. We came back friday night and we asked if someone looked at it. The night person looked his records i guess and said no. We came back late and were too tired to switch rooms so we just took showers. The room felt a little awkward if its a couple sleeping in the bed cause only 1 side table and the other side of the bed was almost right up against the wall. Thankfully im a little smaller than my husbad so i took thay side. Thats honestly just a warning to future guests not necessarily a complaint that anyone thats working there right now.
We also couldn't really get the coffee maker to work.
We got what we paid for i guess but it felt like an uncomfortable cot with a tv, a shower with terrible water pressure, a refrigerator that did work at least, and a toilet. I feel like a motel 6 would have been the same experience.
Bed was pretty uncomfortable but i guess on par for price paid
The tub drain couldn't be locked/plugged to have a bath or soak feet at end of day. We asked friday morning if they could look at it and the front desk lady wrote down our room number and said someone would look at it. We came back friday night and we asked if someone looked at it. The night person looked his records i guess and said no. We came back late and were too tired to switch rooms so we just took showers. The room felt a little awkward if its a couple sleeping in the bed cause only 1 side table and the other side of the bed was almost right up against the wall. Thankfully im a little smaller than my husbad so i took thay side. Thats honestly just a warning to future guests not necessarily a complaint that anyone thats working there right now.
We also couldn't really get the coffee maker to work.
We got what we paid for i guess but it felt like an uncomfortable cot with a tv, a shower with terrible water pressure, a refrigerator that did work at least, and a toilet. I feel like a motel 6 would have been the same experience.
Marcus
Very nice and affordable
Location & surroundings
MainStay Suites Chicago Hoffman Estates
2875 Greenspoint Parkway, Hoffman Estates, United States
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MainStay Suites Chicago Hoffman Estates
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