Name: Chez Hotel Arlington Heights
Address: 519 W Algonquin Rd, Arlington Heights, 60005, US

10/10

Exceptional

06 Jul 2026

Norma

This hotel is amazing. Have been staying here for the past 3 years and never disappoints me. Great price, location, clean , modern, new.

Self

4/10

Poor

06 Jul 2026

Alexandra

The Chez hotel looks beautiful on the outside but upon a closer look it is not so beautiful. A lot of the updates to the hotel are already showing wear, it is apparent that they were not trained to clean with the amount of crumbs on the floor and the hair on the shelves. The walls are super thin and you can hear everything from the people staying both above you and beside you. On some Saturdays you can hear the music from the beautiful rooftop lounge clearly on the second floor. We asked about ice machines and they said they turned them all off for noise complaints. Soundproofing and cleanliness should be the main focus of this hotel going forward.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Alyse

Clean room and front desk staff were great when we got in late from cancelled flight!

4/10

Poor

02 Jul 2026

Jose

The hotel is really nice and clean. Staff was really nice, the only problem I had was the mini fridge was so loud that it was very hard to get rest. Didn’t want to go through the hassle of having someone come in and check it, or possibly switching rooms. But other than that it was pretty good.

10/10

Exceptional

02 Jul 2026

John

I did not expect this place to be as nice as it was, I would definitely recommend it to anyone coming to Chicago and looking for a very nice looking hotel to stay at. Everything was just beautiful. And very clean.

Partner

10/10

Exceptional

02 Jul 2026

Alexus

Beautiful hotel & pet friendly which is a plus!

Pet

10/10

Exceptional

01 Jul 2026

April

Loved my stay. Very clean and enjoyable experience. The staff was very helpful and look forward to staying again.

Partner

10/10

Exceptional

30 Jun 2026

Samat

Nice place, clean rooms.

6/10

Pleasant

30 Jun 2026

Tasia

Very nice but not alot to offer

10/10

Exceptional

22 Jun 2026

Justina

The room was amazing! Very high end. The ice machines did not work on any of the floors. I called down to the front desk and was told that they would bring me ice up to the room. This never happened. Would be great if there were microwaves and mini fridges but other than that, would highly recommend.

Family

10/10

Exceptional

20 Jun 2026

Autumn

Absolutely beautiful place to stay! We loved it!

Partner

10/10

Exceptional

19 Jun 2026

Lee

The hotel is new and really nice. Wednesday on, there is a restaurant on the upper floor. I will definitely stay there again

8/10

Excellent

18 Jun 2026

gabriella

I had to book this trip last minute after my flight was canceled. It’s about a 20 minute ride from O’Hare and it looks brand new. My room, my bathroom and the grounds were impeccable. While it’s not a five star resort , it has tasteful decor, a nice staff and a good rooftop bar/restaurant. The negatives were: it’s In a bit of an industrial area- not much within walking distance and the gym is very small and sad.

Self

10/10

Exceptional

18 Jun 2026

Julie

One of the most comfortable beds and pillows I’ve ever slept on.

Business

10/10

Exceptional

17 Jun 2026

pratima

Very clean room with all the amenities we needed. Loved the Dyson hairdryer and the size of the room. Very comfortable bed as well. Staff was very polite and friendly. Would stay here again.

4/10

Poor

17 Jun 2026

Darrah

The restaurant was closed the night I stayed there and I had no car to find food. There was a party in that restaurant that blasted music until midnight just above my ceiling( I was on 3rd floor) which kept me awake. All in all a terrible experience.

Self

10/10

Exceptional

16 Jun 2026

Jennifer

Front desk staff were pleasant with great customer service. The hotel is beautiful with great finishing touches like Dyson hair dryers in the rooms. Would definitely stay again

10/10

Exceptional

12 Jun 2026

James

Clean room nice property nice stay for one night

Self

10/10

Exceptional

11 Jun 2026

Walter

Everything was great. One of the best values available.

Self

10/10

Exceptional

11 Jun 2026

Christi

We absolutely loved our stay ! Staff was very nice and helpful . We stayed during the week so it was peaceful, had no issues with noise . Our room was very clean and tidy . We will definitely stay again. The bed was super comfy , slept so well.

Family_with_children

2/10

Poor

10 Jun 2026

Brianna

DO NOT BOOK THIS HOTEL!!!
Our experience with “Mike, the night shift manager”was absolutely unacceptable. From the moment we arrived to check in, he was rude, hostile, and disrespectful. When my partner simply asked a question, his response was, “I’m not talking to you.” We were shocked by the way he spoke to paying guests.
The situation only got worse. Mike gave us a key card to a room that was already occupied. When we opened the door, there was a naked guest inside. This was a serious breach of privacy and safety that never should have happened.
When we returned to the front desk to report the mistake, Mike showed no concern and offered no apology. Instead, he casually said, “Sometimes we give our employees a room,” as if that somehow excused giving us access to someone else’s occupied room.
After this incident, we were forced to wait in the parking lot with our luggage for over an hour before finding a cheap room at another stay. This was especially frustrating because we had just arrived in the state for the first time, and this trip was meant to be a special surprise for my girlfriend. When I explained that to Mike, he simply shrugged his shoulders.
As women, minorities, and members of the LGBTQ+ community, we left feeling unwelcome, disrespected, and unsafe. Whether intentional or not, the complete lack of professionalism, empathy, and accountability made for one of the worst hotel experiences we have ever had.

Partner

8/10

Excellent

10 Jun 2026

Margaret

The room was great with a modern clean vibe!

Partner

10/10

Exceptional

09 Jun 2026

Jung

첵크인 시간을 손님들 사정에 따라 빠른시간에 할수있도록 해주면 좋겠어요

Self

8/10

Excellent

09 Jun 2026

Gloria

Unfortunately, our itinerary didn't allow us the time to enjoy the hotel to its fullest; however, the time spent there was enjoyable. The hotel was clean, room was comfortable and contemporary, and check out was seamless. The One thing that stood out is the $75 early check-in fee that caught us by surprise. Overall it was a good experience.

Partner

10/10

Exceptional

08 Jun 2026

Favour

It’s an amazing please, just note that you might have to pay a refundable fee when you get to the property if you book through Expedia. But it’s all good as it is refundable when you check out.

Self

8/10

Excellent

08 Jun 2026

Lynnette

This is a beautiful hotel located in Arlington Heights. The rooms are spacious, well appointed, and the beds are very comfortable. It is important to know that this is a pet friendly hotel and this hotel often has weddings and DJs and events on the weekends. We knew this ahead of time and we requested a room on the first floor to try to avoid the event spaces because we were there for three nights and needed rest. The staff was accommodating. There is no free breakfast but there is a higher end restaurant upstairs.

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Titile

Great price stay. Would recommend

8/10

Excellent

01 Jun 2026

LaVriel

Clean room and light breakfast option in the lobby.

Family

10/10

Exceptional

28 May 2026

Tim

Very clean and well appointed.

Self

10/10

Exceptional

26 May 2026

Detoyia

My husband and I stayed here for our anniversary and I have to say this was a beautiful hotel. The room was clean, very pretty and the bed was very comfortable! Loved how the hotel rooms and lobby was decorated. The staff was very accommodating!! We ordered room service for breakfast and the food was good as well!!

Highly recommend staying here!!

Partner

4/10

Poor

25 May 2026

Michelle T

Our stay at Chez Hotel was unfortunately very disappointing. Upon checking in, we were initially assigned a room that smelled strongly of smoke, which was especially concerning given that we were traveling with two children under the age of 2. While the front desk did accommodate our request to move rooms, the second room created an entirely different issue.

We were placed directly next to the elevator, sharing a wall with it. Throughout the entire night, we constantly heard the elevator operating and people coming and going every few minutes. With a 10-week-old baby and an almost 2-year-old trying to sleep, this made rest nearly impossible for both our children and us as parents.

We appreciated the staff making an effort to move us, but it felt like we went from one poor room situation to another. Sleep is important for any family traveling with young children, and the lack of consideration in room placement significantly impacted our stay. Overall, this was a very frustrating experience and not one we would want another family to endure.

Family_with_children

2/10

Poor

24 May 2026

Kenisha

Not family friendly. They had parties every night on the rooftop which you can hear from the 2nd floor. My toddler couldn’t sleep from the noise. Never seen a house keeper. There was trash and food outside of people rooms for days, never was picked up. Will not be back.

Friends_and_family Family

6/10

Pleasant

22 May 2026

Colleen

The hotel is beautiful and staff are wonderful. Room was a good size. The problem was people leaving their rooms and doors slammed shut. Unfortunately the guests across the hall from me were coming and going until 3:30 am and door slammed shut every time they left the room. The Saturday night I stayed there, I returned to my room around 10:30 and I could hear the music from the rooftop bar and it continued until 2 am- I was on the second floor so I can’t imagine how bad it must have been for people staying above me. I really was looking forward to staying here but based upon these issues I wouldn’t take a chance again

Self

8/10

Excellent

19 May 2026

Amy

The bathroom was moldy, especially the top

2/10

Poor

19 May 2026

Joyce

Went to the rooftop bar and ordered an Iced Tea. The hostess said they didn't have iced tea. REALLY Yup Really
The walls between the room are as thin as paper.
Three nights in a row I had to call the front desk to quiet the neighbors. It sounded like a construction site or hearing your neighbor's radio /TV, or them arguing. If you want a good night's sleep, go somewhere else.
VERY Cheaply Constructed.

Self

4/10

Poor

18 May 2026

Mary

The front desk was unhelpful and never there.

Friends_and_family Family

8/10

Excellent

18 May 2026

Jeff

Nice hotel with an upscale feel. Clean, well-maintained, with friendly staff.

The main entrance was weird, with those temporary weather enclosures you see at downtown restaurants. Hard to navigate when you are dragging luggage, and not ADA-accessible if you're in a wheelchair.

Small rooms and a giant TV - There's no sleeping with that TV on! The hotel provides a safe in the guest room, but ours was not fastened to anything, so it was a portable safe. It was tucked into a very low space by the door, so if you wanted to use it, you either had to crawl on the floor or you had to lift and move it elsewhere. Just odd.

If the hotel listing shows \"breakfast included,\" it's not what you think. It's a small coffee cart in the lobby with a small plate of pastries. Juice? Nope. Just coffee and a very small muffin.

Back to that main entrance. The pavement is oddly sloped which must be a real treat in the winter when it's icy.

Partner

10/10

Exceptional

18 May 2026

Timothy

Convenient location, 15 min from Ohare, was in the area traveling for business and were able to navigate the area easily. Walkable area and close to shopping and restaurants. Roof top bar and restaurant had a great distant view of the Chicago skyline. Dinner was excellent, I would recommend the beet salad, and the filet mignon was seasoned and cooked to perfection. The restaurant is a hidden Gem so relative quiet now. Get in soon as it will not stay that way for long. Excellent Chef! King Size room was spacious, and the Bathrooms were nicely done, loved the large shower and non-fog mirror. Dyson hair dryer was a definite plus!
Cons, continental breakfast, weak. I would have just passed not even offer the muffin and coffee. It Did not match the vibe of the hotel at all. Rooms could of offered a little more light, with all the lights on room was still a little dark. Last pet peeve, the room coffee service did not have a non-nutritive sweetener option (it is 2026, really! Just offer stevia and cane sugar, pink, blue, yellow not needed anymore)
Overall, an excellent Hotel and location I would give it a 4.7 Stars out of 5

Business

8/10

Excellent

15 May 2026

Rachel

No breakfast, very small store to buy breakfast

Partner

10/10

Exceptional

11 May 2026

Tierra

truly the best hotel experience of my life! this place is SO clean and the staff is incredibly friendly. stayed here for one night and wish i could’ve stayed longer. it was a huge room with everything you need and more. you can tell they are so detail oriented - the bathroom had a vanity kit (thread and nail file), slippers, a dyson airwrap, a loofah, and of course all the standard essentials. they did get me with the mini bar water because i forgot they have fruit water available downstairs but it was fiji water so .. worth it. the drive to the airport is so quick and easy, took me 15 minutes. the only negatives were not even that serious. the rooftop late night events are separate and the cover was $50 for a DJ event. wish there was a discount

10/10

Exceptional

11 May 2026

Maribel

The bedroom was very large and comfy. The bed was very comfortable

Partner

2/10

Poor

10 May 2026

Christina

We stayed in the presidential suite, only to learn that there was a DJ Party on the roof one floor above us from 9pm to 2am. It was so loud that our walls were shaking. The next day they moved us to a new room, only to find that the AC was broken and they were “having issues” fixing it. Management was not in yet when we checked out, and we were supposed to get a call to discuss and surprise surprise, no one called us. Horrible experience. The owners clearly are more concerned with throwing paid (only for men - $40) roof top parties than tend to their hotel guests.

Partner

10/10

Exceptional

10 May 2026

iwona

Clean!

6/10

Pleasant

09 May 2026

Patrick

Hotel was nice, but music was playing from an event from 930pm until 2am that I could hear on the third floor. It was impossible to sleep from the sound of the bass. I called the front desk and their response was I’m sorry but it ends at 2am.

10/10

Exceptional

08 May 2026

grzegorz

Good

10/10

Exceptional

07 May 2026

Tracy

I was only at the hotel for two nights, but it was a nice stay nonetheless. Rooms were clean & staff was helpful and friendly.

10/10

Exceptional

06 May 2026

Eugenia

The hotel is beautiful. The rooms are modern and comfortable! They are very roomy and have big tvs

4/10

Poor

05 May 2026

Kay

This place was beautiful but i could hear all the

10/10

Exceptional

05 May 2026

Victor

Clean rooms, well maintained all around, staff was professional and shears ready to help. Phenomenal experience, Definitely will recommend to everyone!

Partner

10/10

Exceptional

03 May 2026

Jimika

Everything was amazing. Special thanks to Joesph and Olivia for making the stay even more welcoming. I will definitely go back.

Self

10/10

Exceptional

02 May 2026

yunus emre

This is one of the cleanest and nicest hotels I’ve stayed at in the United States. It’s not too far from the city center and it’s very clean.”

Friends

10/10

Exceptional

27 Apr 2026

Gary

Hidden gem.

10/10

Exceptional

24 Apr 2026

KENILKUMAR

It’s one of the best hotel I have ever been in US in that price range in 4 years

Business

10/10

Exceptional

23 Apr 2026

David

Hotel was nice. Staff was friendly, and the world could use more people like Dennis!

Self

10/10

Exceptional

22 Apr 2026

Victor

Everything was wonderful. The Fitness Center is somewhat lacking but everything else was amazing. The front desk staff were friendly and professional. Definitely recommended.

Self

10/10

Exceptional

16 Apr 2026

Marat

Everything is excellent

10/10

Exceptional

14 Apr 2026

Ruslan

Very good hotel

10/10

Exceptional

13 Apr 2026

PETAR

Excellent

10/10

Exceptional

11 Apr 2026

Maria

Everithing good.

Friends

4/10

Poor

05 Apr 2026

Taylor

Beautiful hotel with a luxury feel and great price. The rooms are gorgeous and it feels like a hidden gem in the northwest suburbs of Chicago.

However, I was staying while recovering from surgery and the parking lot was very hectic. I was told by staff I could park in an electric car spot, but later another employee told me I couldn’t and was not understanding about my situation. Later I missed a large step at the entrance and fell hard on the knee I just had surgery on and hit my face, breaking my Prada sunglasses. Staff did bring ice and offered dinner, but considering I had to extend my stay two days because of the fall, I don’t feel like enough was done.

Self

10/10

Exceptional

01 Apr 2026

Robert

Nicely appointed rooms, very comfortable and relaxing. Their staff was very attentive and friendly.

Self

10/10

Exceptional

28 Mar 2026

Sean

Loved the decor !

Self

4/10

Poor

17 Mar 2026

Trevor

Rooms have very thin walls where you can hear your neighboor's TV as if you were in the same room.

Despite the photogenic appearance of the property's rooms, lobby, and amenities - this location is a live event space that acts as a hotel as a side hustle.

Partner

10/10

Exceptional

13 Mar 2026

Joshua

Amazing hotel

Partner

10/10

Exceptional

08 Mar 2026

Rebecca

Amenities on point! Loved the built in white noise machine and all the little luxuries. Will be back for sure!

Family_with_children

10/10

Exceptional

04 Mar 2026

Patricia

Nora at the front desk was very kind and patient during my check in.

Self

2/10

Poor

25 Feb 2026

Ekaterina

Cancelled my reservation without telling me ahead. Had to beg for refund

10/10

Exceptional

25 Feb 2026

Trevor

Room was neat and tidy

Partner

10/10

Exceptional

25 Feb 2026

Jeffrey

Room was spotless.

Partner

2/10

Poor

23 Feb 2026

Jeneen

There was a rooftop party that went until after 2AM. We were booked on the floor beneath it with a block of rooms for a wedding. It was extremely loud and music playing constantly. Hotel was fully aware a wedding would be taking place that evening. Some guests didn’t even stay the night due to the extreme noise. This apparently happens every Saturday night!!

Family

10/10

Exceptional

17 Feb 2026

Anarita

Lovely rooms! Front desk staff is very friendly, helpful, and great at explaining the amenities in the room and in the hotel. The coffee and tea in the lobby is great! This hotel made my Valentines weekend great. I will be returning!

Partner

4/10

Poor

16 Feb 2026

Agueda

Room itself was fine; clean and modern. The issue is that the walls are paper thin- you can hear conversations, snoring, and television sounds clearly in your own room. Furthermore, the place is primarily an event venue/banquet hall so there will be significant ambient party sounds as well as rambunctious/loud guests. This may not be the place for you if you are staying on a weekend. Also there is no one attending the “cafe” which doesn’t even offer food beyond packaged snacks. Not worth the rate I paid, imo.

Partner

6/10

Pleasant

15 Feb 2026

Mehwish

My introduction to this hotel came through social media platforms TikTok and Instagram, where promotional videos showcased its attractive features. This led us to book a stay. Upon entering the lobby, I was impressed by its chic decor and beautiful interior design. However, the hallways leading to the rooms were marred by a strong smell of marijuana, which detracted from the overall experience. Although the rooms were visually appealing, they lacked depth, and several issues arose, including a bathroom door that would not close and a sink with slow drainage. The bedsheet also kept coming off, despite housekeeping services. When inquiring about checkout time and a possible extension, I received conflicting information from the staff. Initially, I was informed that the latest checkout time was 11:30 AM, whereas a subsequent inquiry revealed that the complimentary extension was actually until 12 PM. This discrepancy raised questions about the staff's consistency and willingness to accommodate guests. Moreover, the absence of ice machines on the floors and the need to visit the main floor to obtain ice, which was then provided by the staff, struck me as unusual. We will not be staying here again.

Leisure Partner

6/10

Pleasant

15 Feb 2026

Heidi

No one was at the desk when we arrived for check in. Waited a few minutes, then called the phone. No answer. Key cards were left out in the open for guests so I took the keycard to our room and went to our room. Staff called all up in arms that I had taken my room keys. Why would they have left them out to grab if it wasn’t self check in

Leisure Partner

10/10

Exceptional

12 Feb 2026

Rebecca

Best stay I’ve had in a while. The bed was comfortable, the staff was all helpful and courteous. Highly recommend.

Business

6/10

Pleasant

03 Feb 2026

Alexa

They put me in a room and then someone knocked on the door to tell me I need to move to another room. Then the other room I was in had construction right outside the door all day long while I was trying to work

10/10

Exceptional

01 Feb 2026

Brian

This hotel is beautiful. The lobby has high, high ceilings and incredible artwork. The room we had (luxury king bed), was beautiful. The ceilings are high and everything from the bath towels, to the window drapes were luxurious. The bathroom was beautiful with a walk in shower with titles and large shower head that rained down on you. Anytime we are back in the area, we will be staying here in the future.

Partner

8/10

Excellent

21 Jan 2026

Jamie

Clean room great bed nice staff besides one of the night staff asking some strange racial based question as I’m from the uk and tried to talk politics while I was just trying to get some info it made me uncomfortable

6/10

Pleasant

18 Jan 2026

Kimberley

The rooms are great, but it’s superficial. No WiFi available due to them switching over to another service. Room was not what we reserved and front desk, while accommodating, made me feel like I was trying to sneak one past her by getting an upgrade that i hadn’t paid for (I had by the way) there is always a problem with the night stands. This has happened more than once at this place. Outlets offered in the nightstand but then nightstand not plugged in. And sometimes outlet is very hard to reach. Why can’t they check this room to room?:/ Movement sensor in the bathroom turns on light and loud fan every time you walk by or enter, nice, except in the middle of the night. Lastly very thin walls and floors, you hear everything outside your room and people walking over your head constantly. This place is beautiful but can be very pricey certain times of the year and I’m just not sure it’s worth it. But Arlington Heights is really lacking in nice updated hotel rooms so you have to weigh your options

Partner

6/10

Pleasant

17 Jan 2026

Luis

Sheets dirty, towels dirty, no ice working, bar was amazing tho, bed comfort was great too.

Partner

10/10

Exceptional

17 Jan 2026

Julie

Clean room, friendly staff, roof top bar with great view and bartender was very nice. We enjoyed our stay!

Leisure Partner

10/10

Exceptional

16 Jan 2026

Candace

Beautiful hotel!

10/10

Exceptional

12 Jan 2026

Ashley

Only about 30 minutes from downtown Chicago, free parking, rooftop bar, access to Netflix, sound machines in room for sleeping and large bathrooms! An amazing place to stay!

Leisure Friends

10/10

Exceptional

08 Jan 2026

Carly

Beautiful Room & Hotel

Leisure Self

10/10

Exceptional

06 Jan 2026

Isabella

Great hotel with great rooms and very comfy beds

10/10

Exceptional

05 Jan 2026

Nicole

The whole experience at this hotel was lovely! Check in was easy and the front desk person was VERY nice. The hallways had an amazing scent so you felt luxurious! The rooms were stunning, the furniture the lighting and the bed OMG The beds are so comfy you never want to get out of them. The bar was delightful and so chic for a rooftop bar it was not chilly in the slightest. What really set them apart was how wonderful everyone was with my dog! It was his first time traveling and I was nervous - but everyone paid him a ton of attention, gave him lots of pets and water and showed him serious love (even other guests).
My ONLY critiques - I only had French Vanilla Creamer in my coffee supplies so keep an eye on that, and the bath towels could be larger. I was barely able to cover my whole body.
Definitely a great place for a wedding, meeting, event etc if you are in Chicago!

Business_and_leisure Pet

8/10

Excellent

04 Jan 2026

Michelle

Room was beautiful but two problems: wobbly toilet and one of the electrical outlets was not working. Also issues trying to get the discounted rate for rooms blocked for my cousins event - how hard can that be?

Leisure Family

10/10

Exceptional

03 Jan 2026

Ruslan

👍

10/10

Exceptional

02 Jan 2026

Robert

Presidential suite was amazing. Plenty of room. Very spacious. House cleaning was excellent. People at the front desk were top shelf

Leisure Partner

10/10

Exceptional

31 Dec 2025

Christopher

The room was amazing and spacious. Everything was clean and new. I wish we could have tried the restaurant but it was not open on Mondays.

Partner

10/10

Exceptional

25 Dec 2025

Linnell

Very nice hotel. Room service great

Partner

10/10

Exceptional

24 Dec 2025

Margaret

Clean, great decor. Roof top bar is amazing!!!
Wonderful staff.

Leisure Partner

2/10

Poor

16 Dec 2025

Kelli

This is my second time staying at Chez. The first time I unfortunately had an issue with the people above me being quite loud. I gave it a pass and hoped for the best the weeks time

10/10

Exceptional

13 Dec 2025

Eric

Staff was very courteous and very clean!

Business_and_leisure Partner

10/10

Exceptional

11 Dec 2025

Dean

Quality and value meet comfort and relaxation.

Leisure Partner

8/10

Excellent

09 Dec 2025

John

The hotel is in excellent condition and the staff is very good. The room was large but there was not a real desk in the room, just a small pedestal table.

Self

10/10

Exceptional

07 Dec 2025

????????

Good

8/10

Excellent

06 Dec 2025

Julie

Great room, clean, comfy bed. Thin walls in the event you have neighbours you will hear them.

8/10

Excellent

05 Dec 2025

Leslie

Second year that we stay at the Chez for thanksgiving weekend. I absolutely enjoyed my stay last year which is why we chose to stay again this year. Everything was fine even though the heater wasn’t working on the fifth floor, which is where we had to stay. Norma suggested that check out at 11, so we could get a new room. Fatima and this other lady helped us the next day and the service was alright. Fatima stated she would leave a note, and the other lady tried to encourage us to stay on the fifth floor. No note was left, but when we checked back in that night Norma helped us again and she was so kind and accommodated us from the third to the first floor. Absolutely loved her customer service both nights and made our stay more enjoyable. I appreciate her willingness to help us and provide excellent service. Norma is the reason we will probably continue staying at the Chez when visiting Chicago! Give that lady a CHRISTMAS BONUS!!

Leisure Partner

10/10

Exceptional

05 Dec 2025

Jennifer

Great boutique hotel! Room was super clean, had all the amenities, an awesome shower, and was convenient to tons of shops and restaurants!

Business