Red Roof Inn Chicago-O'Hare Airport/ Arlington Hts

United States , Chicago - IL
ARLINGTON HEIGHTS, 22 West Algonquin Road
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100 reviews shown

10/10

Exceptional

10 Mar 2026

Tonya

The front desk is very courteous and aware,
I felt safe as a lone traveler.
The whole property is clean and well kept, the room I stayed in was as well.

6/10

Pleasant

24 Feb 2026

Gregory Austin

Room was very small. TV was going bad with dark screen hard to see. King-size bed was comfortable. Room was clean. Staff was fine. No coffee maker. No iron or ironing board.

Self

2/10

Poor

20 Feb 2026

Robin

I booked a dbl room, paid extra for a refrigerator and microwave, when I arrive I was told that they did not have a dbl bed room could I take a king, I said yes, then she said she found a dbl bed room with fridge and microwave. when I got to the room, not only was it a handicap room with a shower mixed together with a toilet, there was not a refrigerator or microwave, the room was dirty and the sheets had stains and holes in them. The tv was like a 24 inch flat screen, not worth even watching. the air conditioner smelled like mold. me and my daughter was just staying for the night and leaving in the morning, but I do not recommend this place, nor will I ever stay here again! These hotels, inns, and motels need to be held accountable for there dirty conditions after paying all that money to stay.

Family_with_children

2/10

Poor

14 Feb 2026

Jessica

DO NOT STAY HERE! Ghetto, dirty and they have roaches

Business_and_leisure Partner

10/10

Exceptional

10 Feb 2026

James

Other than the Roaches everything was great! A few bugs can't beat the deal I got.

Business

2/10

Poor

02 Feb 2026

Marieliz

Dirty room, towels were used, bed had blood stains, pubic hair, holes from cigarettes on bedding sheets, smelled like cigarettes especially in the bathroom even though we requested a non smoking bedroom. Cockroaches everywhere. Dirty floor. Front desk had poor service, we needed new clean towels and they said they didn’t have any. They left half a roll of toilet paper, when I ran out we asked for another roll and they said they didn’t have any, we would have to wait two days later for cleaning crew. All was horrible. They also charged me way more than the listing said. Also, a deposit was charged and said I won’t get it back for a month and a half. Won’t be back, would rather stay under a bridge.

Leisure Pet

2/10

Poor

29 Jan 2026

Darin

I seen a roach in I think they can do a lot better with the cleaning

2/10

Poor

27 Jan 2026

William

During my stay, the condition of the room was very disappointing. One of the beds had visible stains on the comforter, which was unacceptable. Additionally, the heat in the room was not functioning properly, despite outside temperatures being around 10 degrees, making the room quite uncomfortable.

The bathtub showed noticeable rust, which was unappealing and further detracted from the overall experience. While it’s clear that this is an older building, the room did not appear to be maintained to what would be considered today’s standard expectations.

Based on these conditions, I ultimately made the decision to check into another hotel that evening, paying for alternative accommodations out of my own pocket in order to be comfortable and safe.

Overall, the experience fell well short of expectations, and I felt it was important to share this feedback.

Leisure Self

2/10

Poor

17 Jan 2026

ELLIOT

I didn’t stay there. The pictures were nothing like the rooms. The first room I went in had black mold in the shower and when you enter the room, on the right, next to the door frame. The bed had human hair in it. Not just one strand. At least 10-15 long strands of hair.
I asked for a second room and was put into a smoking room. I’m not a smoker so I sat in my truck debating if I’m going to muscle through it. After about an hour I decide that I will. That’s when I found out the door doesn’t lock. I could just push the door open. I decided to start recording the rest. The floors were filthy and looked like they haven’t been swept or mopped. The AC had looked like it was partially disassembled. The bed had debris and hair in it. The sink was filled with dirt. The shower had black mold.
I told the onsite worker at the hotel that I would not be staying and want my deposit back.
He informed me that the manager would reach out to me today.

2/10

Poor

11 Jan 2026

Kayla

Room was gross

2/10

Poor

08 Jan 2026

SYLVIA

When I arrived at the facility, I was required to change rooms three times due to the rooms not being properly cleaned. One of the rooms had a strong cigarette odor. The floors appeared unswept, there was residue and marks on the walls, hair in the bathtub, and the bed looked as though it had already been slept in. Overall, the conditions were very unsanitary and unacceptable for a place of stay.

Leisure Pet

4/10

Poor

05 Jan 2026

Melessa

No heat in room, space heater was in room but smelt like it was burning when you turn it on. Bed broken like broke broke on one side. Didnt know til the middle of the night when i rolled almost onto the floor. (King bed and I was alone so I was on the one side until i rolled) light above sink flickered soni got ready in the dark. i wouldnt stay here again.

Leisure Self

2/10

Poor

04 Jan 2026

Daniela

Smell so much cigarette

2/10

Poor

02 Jan 2026

Sara

Room dirty and smelling and it was load people arguing outside

Leisure Partner

6/10

Pleasant

02 Jan 2026

Omari

Heat was out

2/10

Poor

01 Jan 2026

Amanda

I came in from Colorado to O'Hare airport originally from there stay different places a few different times come there quite often I decided that I was going to try to stay closer to the airport I don't even know what I was thinking honestly it was just a cheaper price biggest mistake I ever made

The toilet had dried urine on it when I got in the TV was broken and had a line through half of the TV that was like white and colorful

The fridge didn't work but I knew that walking up the stairs because there were a bunch of people that had bags of food sitting outside the door

The phone was broken and it was super cold outside so it was unable to complain the night of

I had things to do the next day that I could not be late for so when I came back to check out the next day I had informed them of some of the issues that were in the room and that I had took pictures

I was told I was going to get my deposit back to which they took my deposit accused me of damage and refused to hear anything I had to say.

This was probably one of the worst hotel stays I've ever had in my entire life I am insanely offended that they had the audacity to accuse me of damage in a room that the hotel was well aware of was present prior to my stay and it probably charged several guests on account of the fact that they did this to me

My message here is beware of this hotel because they definitely will charge you for damage that is already present in the room

Self

6/10

Pleasant

27 Dec 2025

angelique

Outside was clean however it was clear people stayed extended time here. The carpet was dirty and shower had hair in it. And various spots on wall have different stuff on them. Upon inspection could be food pop candy idk and the mop area smell like mildew... room smelled..but I only needed a nap before another shift at airport

Business

4/10

Poor

26 Dec 2025

Thomas

First room had wet smelly towels laying on the floor. Room number 2, smelled like marijuana. I had to open the door and purge with the bathroom exhaust fan. Shower curtain rod droops to allow the curtain to slip and spray to accumulate on the floor. Filthy \"Extended Stay\" trash in residence. Rooms need cosmetic repair, this is NOT the 3rd World.

Business Self

10/10

Exceptional

22 Dec 2025

Adrian

Cute

2/10

Poor

19 Dec 2025

George

Tv did not work, reported so maintaince came with many remotes but did not work, no discount or apology

Leisure Partner

10/10

Exceptional

19 Dec 2025

Aaron

Comfortable bed, nice hot shower lots of water pressure, room stayed nice and comfortable with built-in heater unit on wall.
Nice TV with cable access and Netflix.
Fresh hot dunkin' donuts coffee in the lobby

2/10

Poor

19 Dec 2025

Vincent

Never cleaned my room I. 5 days

Business

4/10

Poor

18 Dec 2025

Jamal

The bathroom rusty. A lot of Cockroaches.

Business_and_leisure Self

10/10

Exceptional

16 Dec 2025

Andrew

Staff was very helpful

Leisure Friends

4/10

Poor

11 Dec 2025

Leslie

Yesneglected

Leisure Self

10/10

Exceptional

09 Dec 2025

Salvador

Good

10/10

Exceptional

06 Dec 2025

Noel

Helpful, friendly staff. Clean room.

Friends_and_family Family

4/10

Poor

03 Dec 2025

Deanna

The employees were all very nice but the room was pretty scuzzy dirty. Behind the table, on the wall is dried up mystery fluids, theresv

Partner

2/10

Poor

01 Dec 2025

Michael

Horrible

Friends_and_family Family

2/10

Poor

28 Nov 2025

Lamar

Very nasty did not like it

Leisure Partner

8/10

Excellent

23 Nov 2025

Maritza

Staff clean room

Leisure Self

6/10

Pleasant

21 Nov 2025

RODNEY

Staff was unprofessional, did not want to give me a receipt, gave me a hard time when I asked witch card was used to secure the room months ago. Get in the room to find out heat wasn't working, called desk was told ok and didn't hear back from anyone....

Partner

4/10

Poor

18 Nov 2025

Dean

The front desk person helpful and efficient. Room was basic, had to go to laundry room to use microwave. When I got up for a shower the shower faucet was broken

Self

10/10

Exceptional

17 Nov 2025

Joel

Good clean

2/10

Poor

11 Nov 2025

Tatyana

They need to let people know on the website there’s a deposit not just wait till people get there then find out.

2/10

Poor

09 Nov 2025

Leo

Heater was running all night control didn’t work to 100° in the room
Everything dirty, broken
Bathtub rusted
Worse experience ever

Leisure Partner

2/10

Poor

06 Nov 2025

young

Very old everything. Not recommending.

4/10

Poor

04 Nov 2025

Gaston

The shower didint work, which was an issue, as we've beenn traveling and could use a good shower.

10/10

Exceptional

02 Nov 2025

ibrahim

Nice

2/10

Poor

31 Oct 2025

David

Nothing worked in the room at all no heat, ac looked damaged, no lights in bathroom and no water

Business Family

4/10

Poor

20 Oct 2025

Lisa

Nope

Pros: cheap, bed was comfortable, they did accommodate my request for a first floor room since there is no elevator
Cons: dirty, no maid service or room refresh, towels are very thin, coffee machine in room but no coffee or cups (coffee is available in the lobby)
There are restaurants and convenience stores nearby. This property needs some serious love

Business

4/10

Poor

19 Oct 2025

Darryl

Roaches in the room, smelled dank and stayed on my clothes, lights barely worked and the bed / pillows were very uncomfortable

Self

2/10

Poor

15 Oct 2025

José A

Room was nasty , cigarettes burns all over the blanket, very strong smell of dog crab and urine . Stains on the walls, lights not working, Ac not working properly very loud and broken, ufff never again I couldn’t sleep, stay somewhere else

Business Self

10/10

Exceptional

14 Oct 2025

elizabeth

Nice place

Leisure Self

2/10

Poor

13 Oct 2025

Merima

Horrible place!! Upone walking

2/10

Poor

04 Oct 2025

batuyanga

Easy parking and great staff

Business_and_leisure Self

2/10

Poor

04 Oct 2025

Malik

Bad

2/10

Poor

01 Oct 2025

Willy

No toilet paper only two towels unclean

Business_and_leisure Family

2/10

Poor

29 Sep 2025

Jorge

Room stank!!!! Smelled like humid funk had flys in the room and I spotted a roach if there’s 1 there’s more, wouldn’t recommend pay a bit more for a better stay elsewhere.

Leisure Family

2/10

Poor

28 Sep 2025

Krystal

First room, the door nob fell off. Moved us to a second room and then theres roaches. Not worth the stay, we left.

10/10

Exceptional

26 Sep 2025

Martin

Front desk was helpful.

10/10

Exceptional

23 Sep 2025

Kelly

I love it

Leisure Family_with_children

2/10

Poor

22 Sep 2025

Hero

it was lit so disgusting to the point where i walked in and immediately walked out and got another hotel, smells like cat piss so bad you cough every time you breathe, bedsheets have about 500 cigarette burn holes each, furniture in the room is crazy torn up, just entirely nasty

Leisure Friends

2/10

Poor

21 Sep 2025

Christine

Not worth the amount paid

The bed was uncomfortable and old

Friends_and_family Family

2/10

Poor

21 Sep 2025

Adrian

Not great. They didn't have the room I reserved. It smelled like pee outside the room. The room wasn't terrible, but the bed was very uncomfortable. The no-smoking room smelled like a smoking room.

Friends_and_family Family

10/10

Exceptional

20 Sep 2025

Martha

Nothing

2/10

Poor

17 Sep 2025

jose

Was not clean

4/10

Poor

08 Sep 2025

George

Room smelled like smoke, floors and carpet not clean, run-down, bad pillows, lint and stains on mattress- could feel lint though the sheets

Leisure Family

2/10

Poor

06 Sep 2025

Tabitha

Smelled like cat piss and lots of loud people here

Leisure Self

2/10

Poor

05 Sep 2025

Dragan

Tv broken, AC partially ok, coffee machine broken
Door handle broken

8/10

Excellent

02 Sep 2025

Kevin

I still wait for my deposit $50

Self

2/10

Poor

01 Sep 2025

Samantha

Filthy would never advise staying here

Leisure Friends

4/10

Poor

31 Aug 2025

Nick

Skip this particular Red Roof Inn

Last minute booking due to flight delays. Desk agent was nice (especially considering it was 1230Am). Room needed an overhaul. Roach traps in every corner, saw roaches in the bathroom, mold and obvious water damage. Glad to get out of there.

Self

2/10

Poor

31 Aug 2025

Alexandra

This should be a $40 a night motel, if that. As soon as you walk in you could smell the nastiness. It looked like a hang out for drug addicts. The sheets were clearly not cleaned, the bed spread had cigarette burns. I slept fully clothed so my skin wouldn’t touch the sheets. I put a towel on the pillows so my head wouldn’t touch the pillowcases. The mattress had visible sagging and body impressions.
I arrived at 1:30am and by 11:05 they were banging on my door to get out. By 11:30, after I ignored their knocks three times, they started blowing up my phone, reminding me checkout was at 11am. This after the guy from the night before told me I could leave at noon. Trust me, if it wasn’t 1:30 am when I arrived, I would’ve left right then. ABSOLUTELY DISGUSTING MOTEL. Never ever will I stay at a Red Roof Inn again.

Leisure Self

4/10

Poor

28 Aug 2025

batuyanga

Last time I stayed there it was ok, but this time that room was so smelly and room seemed didn’t clean

2/10

Poor

23 Aug 2025

Jazzmine

Thisbplace is terrible. Cigarette holes in the blankets and bedsheets, stained linen, sticky floors, decor falling apart. The room was non smoking but reeked of an ashtray. Immediately left.

Partner

2/10

Poor

23 Aug 2025

Samuel

I arrived around 11:10pm. The front desk person (looks like from South Asia). 1st he told me I don’t have reservation without checking my ID; then I gave him my ID Again he said “ you are not in the system” at last I told him “ can you try with my reservation number?” For the first time I got positive attitude and got confirmed. Then he gave me non working key of so called room 142; got to go back to the lobby ask him for another one . The room 😭not regular mattress non working tv with cold shower😞. to get to this Room called unqualified … it took me almost an hour and fifteen minutes (it is easy to say I beg the front desk man just to stay one night ) totally unqualified place to be called a hotel

Friends_and_family Family

4/10

Poor

22 Aug 2025

Jordyn

The reviews and pics looked pretty good but in person this hotel is actually pretty run down. Stains on the walls, bedsheets, not properly stocked with toilet paper, etc., lights flicker constantly and take forever to even turn on. Glad we only needed a bed for the night but even then, I’ve never seen such a thin mattress at a hotel! Do not recommend

Leisure Partner

2/10

Poor

20 Aug 2025

Jitendra

Smelly room

Friends_and_family Family

2/10

Poor

18 Aug 2025

medaga

Place is sucks

2/10

Poor

17 Aug 2025

victoria

We got a non smoking room and we ended up a smoking room. We ask for toilet paper and they told us we couldn’t get more because they ran out of toilet paper. They only gave us two towels we were three ppl when we ask for more they told us we had to wait the next day at 9am to get more. There was no conditioner and the beddings were stained. Highly not recommend! there’s other hotel closed by pick something else. Worst hotel I ever stayed at.

Family

2/10

Poor

14 Aug 2025

Melissa

I hated the place. The room was so hot when we arrived so we left on the a/c. We got back around 3 am and the room was like a sauna. With that being said we never stood there and turned in the keys and asked for our money back but only received $50 deposit that was asked for when we arrived. I would never recommend this place.

Leisure Family_with_children

2/10

Poor

14 Aug 2025

Saint Janette

Red roof inn is questioning illegal

Red roof inn makes special effort to discriminate while fraternizing stealing faking during prepaid visa service and asks questions with attenpts to blame

Self

2/10

Poor

11 Aug 2025

Cherry-Ann

No more Red Roof

Horrible experience despite a good location.

Self

8/10

Excellent

08 Aug 2025

Bradley

Great

2/10

Poor

07 Aug 2025

Kimberly

The pictures that are posted on Expedia do not look like the pictures in the hotel. The hotel is old, the sheets are dirty and wrinkled, there were bugs flying around. Air conditioner was broken. I would never recommend this hotel.

Leisure Partner

2/10

Poor

07 Aug 2025

Michael

I’m sorry to say this, but I had booked a full eight days at your hotel and I was only told one night was available. We had to go searching for another hotel, which turned out to be a better one. Anyway I just thought you could be a little more accommodating Michael Grant.

Leisure

8/10

Excellent

07 Aug 2025

Michael

I asked for a wake-up call and I did not get it

Business_and_leisure Self

2/10

Poor

04 Aug 2025

Allyson

DO NOT STAY HERE!!! Mold was growing all over bathroom. The room had sooo much humidity that the beds were damp. Reserved a non-smoking room and room stunk of cigarette smoke. Tried to get a refund but none was privided. Ended up leaving and going to another hotel.

Leisure Friends

4/10

Poor

04 Aug 2025

Matt

This is a budget property in desperate need of maintenance and freshening up. Very run down, no housekeeping and smells. Pay a few dollars more and you will be happier.

Business

6/10

Pleasant

04 Aug 2025

Gianna

Was a place to stay, the key card had to be fixed every day and there was bugs on the occasion. Other then that it was fine

Leisure Partner

2/10

Poor

03 Aug 2025

Karla

Room had a terrible smell and so did the entire hotel

Business Friends

10/10

Exceptional

02 Aug 2025

Spiro

The front desk guy was very nice and courteous

4/10

Poor

02 Aug 2025

Paige

Plenty to eat around the area, and at a decent part of the city. Check in was ok
Bathroom and shower were ok
Bedding was stained, and some looked like blood to me. Could be wrong on that front.
Computer chair had quite a bit of wear, and the other chair looked like it has been stabbed with a fork/pin numerous times. The air conditioner fan ran, but the air was warm. We were going to make sure, but after running out for some drinks we discovered that it was way cooler out. We went to talk to the desk attendant about it, they couldn't get maintenance out, nor could they offer another room (no fault on their part, they were fully booked). She told me that I could get a refund through Expedia and go somewhere else, but the next available hotels were towns away at $600. So we made due. We couldn't sleep most of the night. I did find that throwing blankets and pillows on the floor near the air conditioner fan did make the temperature more comfortable for sleeping, the floor not so much. Phone for room didn't work either, tried calling desk about AC but had to run down to the desk instead.

Leisure Family

2/10

Poor

01 Aug 2025

Donald

Didn't sleep there because of bed bugs and crouches

2/10

Poor

31 Jul 2025

Alvaro

No A/C, moved out on second night, refused to reimburse as didnt comply with property description. Pee Odor in escalators. Dirty. Unsafe.

Leisure Family_with_children

10/10

Exceptional

30 Jul 2025

DANE

It was okay

It was good for what it was and for what i needed . But the place could use a upgrade really old air conditioner kinda worked and the tv was basic with the cable as well,

Self

8/10

Excellent

30 Jul 2025

scott

Nice large room. Comfortable king bed.

Business Self

2/10

Poor

29 Jul 2025

Alicia

Horrible !! Run!!

So booking the hotel was fairly easy and the pictures look legit. Usually red roof inn hotels are okay but this one in particular was horrible. Down too the roaches , the poop from dogs left behind, and the constant smell of pee and poop from animals . The staff is very careless and doesnt want to do anything to make it better. On the actual site it was mentioned that the room came with an refrigerator and microwave but was not inside the room and had to go all the way to the lobby to get ice . I stayed for 1 night & got anothet hotel the next day.

Friends_and_family Family

2/10

Poor

28 Jul 2025

Keyosha

Motel was very dirty riddle with black mold and roaches everything was poorly cleaned and maintained. The staff is rude and nonchalant to the residents needs and concerns because they know the motel is dilapidated literally one rainy day from condemned. Do yourself a favor and stay in the motel 6 up the street I did and it’s night and day….I’m serious.

2/10

Poor

27 Jul 2025

Eduardo

This is the 1st and last I stay at this hotel, the a/c wasn’t working, asked to change my room and they said no, the temp outside was 90F and we cant slept due to the room temp, had my two little kids with me.

Leisure Family_with_children

2/10

Poor

27 Jul 2025

Theresa

Don't recommend.

You get what you pay for at a 2 star motel. Extremely outdated furniture and saw bugs in the bathroom. Bare minimum cleaning done.

Friends_and_family Family

2/10

Poor

27 Jul 2025

Christopher

Absolutely disgusting

4/10

Poor

25 Jul 2025

Jorge

The ac unit wasn’t working so it was hot in the room all day and night. At one point I think outside was fresher than inside.

Leisure Self

6/10

Pleasant

24 Jul 2025

oded

It was cost effective but the staff were unfriendly, the property isnt in good shape and shows its age ... the rooms are clean but very very old and smell a bit. Notice some of the rooms are smoking rooms so be aware.

Self

2/10

Poor

24 Jul 2025

Angela

Was the worst hotel ive ever had to sleep in. Covers were stained it smelled like mildew the door look was broke. I slept with my shirt on the pillow case. No fridge or microwave. Just an horrible experience.

Leisure Partner

4/10

Poor

20 Jul 2025

Federico

The property smelled to cigarettes and the A/C was not working properly

Leisure Family

2/10

Poor

19 Jul 2025

Marie

Most Despicable Hotel in Arlington Heights, IL

Hotel property unsafe and room was absolutely disgusting. The smell of weed was intolerable. Gnats in the room. Knob on A/C unit. Gang type people hanging around hotel property drinking moonshine and allowing pit bulls to roam in and out of rooms. Hotels.com needs to do a better job in vetting hotel properties prior to adding them to website.

Partner

2/10

Poor

19 Jul 2025

BHAVANI

We checked in around 12:30 AM, when we entered the experienced disgusting smell and old room bed, lights, chairs everything, they changed 2 rooms but still felt same, unfortunately at that time no other hotel has available so we had to stay in hotel with spraying my half bottle perfume. I would never recommend

Business_and_leisure Partner

2/10

Poor

19 Jul 2025

Patii

Demasiado viejo, sucio, tenia cucarachas, realmente asqueroso