Name: Wyndham Chicago O'Hare, Des Plaines
Address: 1450 Touhy Avenue, Des Plaines, 60018, US

10/10

Exceptional

04 Aug 2026

Theresa

We had a fantastic stay, close to everything we wanted to do and the breakfast in the morning was great.

8/10

Excellent

30 Jul 2026

Candy

I had booked my room well in advance but when I arrived I was informed they had overbooked and I was given a room with only a King and a pull out couch. I will not book here again because of their poor management.

6/10

Pleasant

30 Jul 2026

Emily

It was just ok. We stayed there because it was so close to Allstate but it was for sure nothing special, just somewhere to sleep before heading into the city the next morning.

6/10

Pleasant

28 Jul 2026

Jared

This property is showing its age. Cleanliness of the bath was unacceptable. Not a good value for the cost.

6/10

Pleasant

23 Jul 2026

Rhonda

Did not include parking or breakfast as mentioned in the description.

10/10

Exceptional

20 Jul 2026

Jessica

Clean, comfortable, good location within walking distance from the Allstate Arena and several shops and food locations! Easy check-in and checkout. They could use more parking, as most of the lot is designated for Longhorn Steakhouse next door, but I was able to get a spot fortunately. I would stay again!

Family_with_children

10/10

Exceptional

19 Jul 2026

Alyssa

Decided to rebook at check out for another day. Staff was very helpful and kind and made it a very easy process.

Partner

10/10

Exceptional

19 Jul 2026

Alyssa

Decided to rebook at check out and it was super easy and the staff was very helpful and kind

Partner

6/10

Pleasant

19 Jul 2026

Dannette R

$15 for parking and $15 per person for breakfast.

8/10

Excellent

09 Jul 2026

Brian

Great location to the airport

Family_with_children

10/10

Exceptional

07 Jul 2026

george

Close to airport. Clean, comfy beds, great breakfast. Man who checked us in very professional when we got there at Mudnight

Partner

8/10

Excellent

05 Jul 2026

Jeff

The hotel is clearly older and has a few cosmetic issues. The rooms were clean and the beds were comfortable. The bathroom was slightly on the smaller side but the water pressure in the shower more than made up for it! Best shower I’ve ever had in a hotel!

Family

6/10

Pleasant

29 Jun 2026

Deb

Leak in the bathroom sink. No cups in bathroom. No bathroom fan.

Partner

6/10

Pleasant

27 Jun 2026

Brian

The sink in the bathroom had a very slow drain almost like it was clogged.

Self

10/10

Exceptional

27 Jun 2026

Tonya

My family enjoyed our stay. The room was very clean and comfortable.

10/10

Exceptional

23 Jun 2026

Scott

Very clean and convenient location

Partner

10/10

Exceptional

22 Jun 2026

Nicola

Staff helpful, clean room. Convenient to O'Hare.

Partner

6/10

Pleasant

18 Jun 2026

Dorato

The hotel is very old and is not worth the price tag. The staff at the front desk was like they were pulled off the street to work for the day, nobody had a clue. I had to call the front desk from my cell phone, because no one picked up the call from my room. All the electricall sockets hardly worked,
The was clean.
Breakfast acceptable
Parking was free

6/10

Pleasant

16 Jun 2026

Tiffany

Can’t remember

10/10

Exceptional

14 Jun 2026

Barbara

They charge for parking while being a paid guest. 😩😤

Family

10/10

Exceptional

10 Jun 2026

Voodtikon

Great location & comfortable room.

Self

10/10

Exceptional

06 Jun 2026

Rachel

I stay here often. The staff is always kind. The location is convenient for my needs and the rooms are always clean. Never had an issue always my first choice in the area.

Friends

10/10

Exceptional

05 Jun 2026

TERESA

It was great!

Friends

10/10

Exceptional

04 Jun 2026

Dave

All good. Nice buffet for breakfast.

Self

8/10

Excellent

31 May 2026

Carmela

Not sure why they do not offer some kind of a free breakfast as many hotels in the area have. Even just a continental breakfast is better than nothing.

Friends_and_family Family

2/10

Poor

27 May 2026

Phillip

Staff wouldn't let my wife check-in

Friends_and_family Family

10/10

Exceptional

26 May 2026

Gregory

Great place

10/10

Exceptional

24 May 2026

Tiffany

Great time

Self

8/10

Excellent

21 May 2026

Sidney

Our room smelled a little bit like cigarettes and we were hoping at least free breakfast but there wasn’t you had to pay. Otherwise the hotel was nice and check in/out was fast.

Partner

4/10

Poor

21 May 2026

Tiffany

After several delays from my flight, I finally arrive at 11pm to my booked hotel here only to be greeted not so friendly. Then I was told I had to pay for parking which I was not aware of..site does say parking is available(does not specify a fee). I was told I can park in the rear to be closer to my room which I did, only to have a key that did not work, not once but both nights I was there. I had to walk all the way around the building, holding bags and the staff was not at all apologetic nor did they offer any alternatives. Very rude to be honest! Mold in the shower curtain and musty smell coming from AC. Otherwise, bed was comfortable and overall quiet floor- but I will not stay here nor will I recommend anyone else

Self

8/10

Excellent

20 May 2026

Jennifer

Hotel was nice and convenient to the concert venue.
Person checking us in barely greated us, didn't tell us about the property/ breakfast times. She handed us our key and when right back to her phone.

Friends

10/10

Exceptional

20 May 2026

Beverley

Room was clean. Shuttle to the airport was prompt, fast, and easy. The driver dropped us off at our airline door and told us which way to go to drop off bags.

Family

6/10

Pleasant

16 May 2026

Harpreet

Room were clean. Didn't tell us about the deposit had to guess why they charge more then the rate or that you have to pay for the parking and pay for the breakfast Upfront.

Partner

10/10

Exceptional

13 May 2026

Amber

Very nice stay convenient location by all state arena. Excellent staff. Nice breakfast

Family_with_children

4/10

Poor

11 May 2026

Willman

I use this hotel almost every week, my boss booked the room every time because I stay for business purposes and they always give me the tickets for breakfast, this last time the lady on front desk didn’t gave me the red card for the breakfast, I asked for the red card and she said is not included then I told her it’s ok so let me pay for and she with a rude attitude told me she can’t collect any payment because restaurant is different from hotel, then y pointed and told her those red cards in her desk next to her screen monitor why are there ? And she still with rude attitude told me she can’t. This is my first time going through this in this hotel, I was just tired from work and want to rest.
I believe she needs more training with customer service, she just need to see our record and verify the information about our history as a guest. I can provide my boss information and they will see

6/10

Pleasant

08 May 2026

Julie

Entering the front desk, the clerk was extremely rude with no hello and/or eye contact. After the check in process, I asked about breakfast and she said that I had to pay and I told her that I already paid and she disagreed with me. Finally, I had to prove to her on my phone - then she gave me a red ticket to have breakfast angrily! When I got my credit card bill, I was charged $50.00 extra and when I called - the charge was for parking and breakfast - which I already paid when I made the reservation. Very disappointed with the customer service! My review isn’t approved because I was honest about the front clerk that checked me in!! Hmmm…

Partner

8/10

Excellent

02 May 2026

Michelle

Hotels.com website didn’t make it easily clear that there was a charge for parking. We arrived at 11pm and front desk seemed a little annoyed to check us in. Bartender was very friendly.

Partner

10/10

Exceptional

27 Apr 2026

Juliana

Staff were super friendly and room was very clean!

10/10

Exceptional

25 Apr 2026

Sandra

Loved that it was close to the venue for the concert. Literally only a 3-5 min walk. Staff was nice and immediately gave our pass our room. Mentioned about my perks to get free breakfast and it was done in a breeze with no hassle. Room was good, clean, what you expect in a room. Breakfast buffet was super delicious. Would stay again for another concert :)

10/10

Exceptional

17 Apr 2026

Rosmery

Room was clean. Easy check in and check out. Parking was easy and safe.

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

Rebecca

Friendly staff, easy check in.

Self

10/10

Exceptional

13 Apr 2026

ron

al;l was good

Business

6/10

Pleasant

13 Apr 2026

Sarah

I felt very rushed throughout the check-in process. Details were not provided as to where the elevators were located or the fact that certain exterior doors are not accessible. When I parked, I had to walk around the entire building because two doors would not unlock with my keycard. I was only informed after I pointed out.

Self

4/10

Poor

11 Apr 2026

Brooke

Bathroom sick was clogged, the ac didn’t work properly and it was super noisy.

Friends

8/10

Excellent

28 Feb 2026

Marion

With the exception of the air port pickup shuttle driver, the people were friendly, helpful and the room was great.

Partner

8/10

Excellent

09 Feb 2026

Julie

Everything was okay. Could have been cleaner in the room, but not horrible. Would be nice if it included breakfast, but it doesn’t. The shuttle is slow getting picked up from the airport.

Leisure

10/10

Exceptional

07 Feb 2026

Jonathan

Comfortable beds, wonderful staff

6/10

Pleasant

07 Feb 2026

Edward

The rooms are quite dated, but that is expected with the price point. Everyone was kind and the rooms were clean.

10/10

Exceptional

04 Feb 2026

Darlene

Love Joe the bartender. The shuttle to airport was great on the way there .

Leisure

8/10

Excellent

04 Feb 2026

Mercedes

All good.

Business Family

8/10

Excellent

26 Jan 2026

Wayne

The room was great - clean and well appointed.

Business

2/10

Poor

13 Jan 2026

Nicole

The staff was very rude.

Business_and_leisure Family

4/10

Poor

03 Jan 2026

ilie

You need to pay extra $15 for parking and nobody tell you on time of reservation.

Leisure Self

4/10

Poor

02 Jan 2026

Priscilla

The surrounding area was nice, lots of food options lobby was clean the gentleman at the check in desk rude and very dismissive, during the check in process I was treated as if I was bothering him not welcoming at all. When I got to my room it was dried Feces on the side of the toilet seat, hair all on the floor and in the shower which lead me to have to deal with the annoyed Gentleman at the front desk again.

10/10

Exceptional

30 Dec 2025

Mary Kay

We have been staying that this hotel for years. It is so relaxing to stay the night before a flight from O’Hare. They have extended parking.

The hotel is clean and the staff is good.

There is a steak house right next door.

Leisure Family

10/10

Exceptional

29 Dec 2025

Darrell

Location was perfect for the concert at All State Arena. Room was clean. Close to restaurants.

Partner

8/10

Excellent

20 Dec 2025

Elia

Safe, walkable distance to Allstate Arena

Leisure Friends

8/10

Excellent

07 Dec 2025

Matthew

Shuttle slow. Breakfast expensive and not early enough.

10/10

Exceptional

07 Dec 2025

Boris

Excellent airport shuttle service. No frills, clean and safe hotel off the airport. Reasonably priced.

Business Self

6/10

Pleasant

30 Nov 2025

pamela

Staff was courteous. Room was not in repair due to bathroom sink back flow. Very noisy room. Did not sleep much.

Leisure Partner

8/10

Excellent

21 Nov 2025

Angela

Clean, convenient, comfortable beds

Leisure Partner

8/10

Excellent

11 Nov 2025

Ivanilza

The daily staff was great .
The housekeepers amazing , friendly and helpful.
I would recommend .
It would he have been nice to have a pool or hot tub .

Leisure Family_with_children

10/10

Exceptional

03 Nov 2025

Denise J

The staff is excellent, the hotel is clean and comfy, and the location is outstanding.

10/10

Exceptional

01 Nov 2025

Yongping

Excellent breakfast! Other than your usual American fare, there is an Asian layer on top, which was a pleasant surprise.

Leisure Family

10/10

Exceptional

31 Oct 2025

Ralph

yes

Business

8/10

Excellent

27 Oct 2025

Yoselin

Muy puntual el servicio de transporte!

8/10

Excellent

27 Oct 2025

David

Great stay

Leisure Self

8/10

Excellent

26 Oct 2025

Hussain

Good breakfast options, calm atmosphere easy access to airport

Leisure Friends

10/10

Exceptional

18 Oct 2025

Tracy

Clean comfy room. Clean lobby & bar. Very friendly staff

Friends_and_family Friends

6/10

Pleasant

14 Oct 2025

Timothy

Overall disappointed with the below average level of cleaning.

Leisure

6/10

Pleasant

13 Oct 2025

Tracy

Airport shuttle was great

Leisure Family

10/10

Exceptional

13 Oct 2025

Saman

The room was clean, staff were helpful, we took the airport shuttle the next morning which was free. overall a very good experience

Leisure Family

8/10

Excellent

11 Oct 2025

Sathya

My friend stayed here prior to her departure the next morning. It was fine

Leisure

10/10

Exceptional

08 Oct 2025

Christin

Room was clean and comfortable. Beds were comfortable. Only problem was pillows were very lumpy and uncomfortable.

Friends_and_family Friends

10/10

Exceptional

06 Oct 2025

Griselda

Gym well equiped.

Leisure Family_with_children

8/10

Excellent

02 Oct 2025

Audra

The property met my expectations.

Leisure Self

4/10

Poor

01 Oct 2025

Ashley Olive

The room was dirty. We also had an extremely hard time getting towels. We spoke to the front desk twice regarding this. Our show curtain also was extremely dirty. We asked for a replacement and never received one.

Leisure Friends

10/10

Exceptional

29 Sep 2025

Paige

Was a very nice hotel

Leisure Friends

6/10

Pleasant

29 Sep 2025

Ethan

No parking

8/10

Excellent

27 Sep 2025

Tyra

Go to for concert stays

Stayed here for one night for the TXT concert. The price for the location was great! I've stayed here for previous concerts as well. I able to request earlier check in online which was great. Actual check in was easy and fast. Room was clean and well maintained. Online check out very convenient. Didn't use many of the facilities but was happy to see microwave in vending area on our floor since there isn't one in room.

Friends_and_family Family

10/10

Exceptional

27 Sep 2025

Melissa

Clean, safe & convenient location. Short walk to Allstate Arena with some shopping & dinning options in-between.

Leisure Self

8/10

Excellent

25 Sep 2025

Sandy

was a nice stay! i liked the location a lot especially for concerts at allstate. my only complaint really is that the bathroom was quite small and somehow our shower ended up flooding water a bit.

Leisure Friends

10/10

Exceptional

24 Sep 2025

Zaret

Straight walk to Allstate Arena. Appreciate the shuttle to and from the airport

Leisure Friends

10/10

Exceptional

22 Sep 2025

Yaneth

Dinning options for late evenings

Leisure Partner

8/10

Excellent

17 Sep 2025

Carolyn

na

6/10

Pleasant

16 Sep 2025

Rod

Front desk were unfriendly.

Friends_and_family Family

8/10

Excellent

11 Sep 2025

Cesar

The property has definitely shown wear and tear. The room was very clean and the beds were comfortable. The carpets could have used some vacuuming and maybe even a deep clean in the room and in the hallways. If you need convenient parking, this is not the place. Parking is very difficult to find if you don’t arrive back to your room early enough because of the hotel and restaurant next door that take up a lot of spots as well. They charge for parking even though you can’t find any without driving around the property for 10 minutes. The front desk staff was accommodating and would let us park in the restaurant spots with the condition that we leave early. We would stay here if necessary but we didn’t even get our VIP perk which was breakfast. They didn’t have any food at all. I was disappointed about that.

Leisure Family_with_children

8/10

Excellent

08 Sep 2025

Rebecca

Key card was tricky.

Partner

6/10

Pleasant

04 Sep 2025

Verified traveler

Customer service was not there at all. Room was fine though.

6/10

Pleasant

03 Sep 2025

Bhaskar

Liked Parking options
Didnot like the locality

10/10

Exceptional

31 Aug 2025

Adam

Great stay very friendly

Business

10/10

Exceptional

26 Aug 2025

Kathleen

Soft, comfy beds (sorry for those who like firm beds); convenient breakfast buffet, especially with the breakfast voucher; helpful staff. Gym/fitness center was okay, just small.

Leisure Friends

8/10

Excellent

25 Aug 2025

Michael

The location was very convenient as I arrived late from the airport. The staff was uninterested in good guest service, and the room needed minor repair.

Business_and_leisure Self

6/10

Pleasant

24 Aug 2025

Jennifer

Run down

Business Self

4/10

Poor

21 Aug 2025

Tayfun

If you don’t have to, don’t stay…

The hotel felt a bit old, and the room and corridors had a damp smell. The air from the AC was very humid and noisy at night, which made it uncomfortable. On the positive side, the bathroom and beds were clean and functional. We had a couple of issues during check-in caused by the hotel’s system, but the front desk staff member was very helpful and kind, so it wasn’t his fault. Breakfast was okay, just not really my preference.

Friends_and_family Family

8/10

Excellent

19 Aug 2025

nicky

It was all good

10/10

Exceptional

19 Aug 2025

nicky

It was all good

4/10

Poor

18 Aug 2025

Christina

The location of the hotel was wonderful and 3 lights away from the O'Hare car rental facility to return our rental before an early flight. The facility offered an early morning drobox which was very convenient.
The issue with this stay was the staff, I wish I had gotten the man's name that \"helped me\" I asked for directions to car rental drop off and he said yeah it's up the road. I explained I was not from the area and could he provide more detail and his response was \"not really\". As mentioned it was a quick 3 blocks away on the left! I checked in late after midnight and had to leave by 4:30am. I returned to the front desk to ask someone for directions and check out. I walked up to the desk to hear 2 men making rude comments about guests that had checked in that afternoon. I made some noise to get their attention and the same man that checked me in hours before came out quickly. He would not provide directions and asked his coworker to handle that. I was given the directions and my husband and I walked out. I would not stay here again. I can't speak to the dining as we were there for such a short time to get a couple hours of sleep before a flight. The room was clean and the beds were comfortable.

Leisure Partner

8/10

Excellent

17 Aug 2025

STEPHANIE

Property was in good condition, clean and friendly, and hospitable. We had an issue with power going out overnight on our last night there and they comped is for that night. Very professional.

8/10

Excellent

17 Aug 2025

Jeffrey

Good airport shuttle

Leisure Self