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SpringHill Suites Chicago O'Hare

Chicago - IL · United States

8101 West Higgins RoadView location

8.6/10Excellent1,537 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.8/108.8
Condition8.4/108.4
Amenities8.4/108.4
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  • Business hotels
  • Hotels with charm
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About SpringHill Suites Chicago O'Hare

Enjoy recreational amenities such as an indoor pool and fitness center. This hotel also offers complimentary Wi-Fi, gift shops, a banquet hall, and a daily buffet breakfast (7:00 AM - 10:00 AM). Business amenities include a business center, express check-in/check-out, conference space, and meeting rooms.

A complimentary airport shuttle is available upon request. The 245 guest rooms feature kitchenettes with refrigerators and microwaves, complimentary wired and wireless internet access, plasma TVs with cable programming, safes, desks, and phones with free local calls. Nearby attractions include Norridge Park District (1. 8 mi) and Rivers Casino (2.

1 mi).

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With a stay at SpringHill Suites Chicago O'Hare by Marriott in Chicago (Norwood Park), you'll be within a 5-minute drive of Donald E. Stephens Convention Center and Rosemont Theatre. This hotel is 10 mi (16 km) from Wrigley Field and 3.4 mi (5.5 km) from Allstate Arena.

Make yourself at home in one of the 245 guestrooms, featuring kitchenettes with refrigerators and microwaves. Wired and wireless internet access is complimentary, and plasma televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Minimal age
    21
  • Optional fees
    • Self parking fee: USD 32 per day (in/out privileges)
    • Pet fee: USD 50 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Donald E. Stephens Convention Center 3.5 km / 2.2 mi
Rivers Casino 3.5 km / 2.2 mi
Rosemont Theatre 3.9 km / 2.4 mi
Parkway Bank Park Entertainment District 4.1 km / 2.5 mi
Fashion Outlets of Chicago 4.2 km / 2.6 mi
Allstate Arena 5.5 km / 3.4 mi
Milwaukee Avenue 5.7 km / 3.6 mi
Copernicus Center 7 km / 4.4 mi
Portage Park 7.8 km / 4.8 mi
Advocate Lutheran General Hospital 10.5 km / 6.5 mi
Dominican University 10.7 km / 6.6 mi
Concordia University Chicago 12 km / 7.4 mi
Frank Lloyd Wright Historic District 12.5 km / 7.8 mi
Ernest Hemingway Museum and House 13.9 km / 8.6 mi
Loyola University Medical Center 14.7 km / 9.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 245
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
Show 45 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Babysitting service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Poolside snack barExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Projector
  • Business centre
  • Audio-visual equipment rental
  • Fax
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • Non-smoking establishment
  • Fitness
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-4

    Photos are not available for this room type.

    SpringHill Suites Chicago O'Hare

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    SpringHill Suites Chicago O'Hare

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    SpringHill Suites Chicago O'Hare

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 1 Bedroom • 34 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable6 photos

    SpringHill Suites Chicago O'Hare

    SUITE Accessible KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    SpringHill Suites Chicago O'Hare

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D-2

    Photos are not available for this room type.

    SpringHill Suites Chicago O'Hare

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-2

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    SpringHill Suites Chicago O'Hare

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D-3

    Photos are not available for this room type.

    SpringHill Suites Chicago O'Hare

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    SpringHill Suites Chicago O'Hare

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    SpringHill Suites Chicago O'Hare

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    SpringHill Suites Chicago O'Hare

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 BedroomSUI.KG-2

    Photos are not available for this room type.

    SpringHill Suites Chicago O'Hare

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D-1

    Photos are not available for this room type.

    SpringHill Suites Chicago O'Hare

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS WITH VIEWSSUITE • TWO DOUBLE BEDS WITH VIEWSSUI.2D-WV

    Photos are not available for this room type.

    SpringHill Suites Chicago O'Hare

    SUITE TWO DOUBLE BEDS WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    SpringHill Suites Chicago O'Hare

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 56 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable11 photos

    SpringHill Suites Chicago O'Hare

    SUITE KING SIZE BED

    Room photos

    11 photos

    Room overview

    Smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Centrally regulated air conditioning
    • Bathroom
    • Bathtub or Shower allocation on arrival

    Facilities with extra charge

    • Internet access
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping
    • Soundproof room
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchenette

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    SpringHill Suites Chicago O'Hare

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    SpringHill Suites Chicago O'Hare

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    SpringHill Suites Chicago O'Hare

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    SpringHill Suites Chicago O'Hare

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin RUN OF HOUSEDouble or Twin • RUN OF HOUSEDBT.RO

    Photos are not available for this room type.

    SpringHill Suites Chicago O'Hare

    Double or Twin RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    SpringHill Suites Chicago O'Hare

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    SpringHill Suites Chicago O'Hare

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about SpringHill Suites Chicago O'Hare

8.6
Excellent
1,537 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.4 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
02 Aug 2026
Todd
Stayed there multiple times when visiting family. Convenient for off and on the highway
4/10
Poor
02 Aug 2026
Paul
I purchased an upgraded room and was given a basic. I tried to resolve with the front desk, and after overhearing the more senior person tell the junior person “yeah he booked a corner but we don’t have one for him” the senior person chose to tell me that I was mistaken and that I got the room I booked. Expedia attempted to resolve but the front desk wouldn’t pick up the phone for them for about thirty minutes. So Expedia ultimately refunded me some money to make it right. Beyond that it was a comfortable stay. The property is really tired on the outside and kinda tired on the inside, but all acceptable had the front desk been honest I wouldn’t be writing this.
10/10
Exceptional
30 Jul 2026
Milton
Michalle is fantastic, she help very much,
8/10
Excellent
30 Jul 2026
Xia
It's paid parking. And there's not allot.
Nice rooms, got a single king suite with \"separate\" sitting area with sofa bed. Separated by half a wall so you can see part of the window and feet of the people sleeping on the bed from the door. Not very private as the bathroom door is visible from the bed, door, and sofa. Kitchenette is across from sofa bed and also separated from bathroom door by half a wall.
Pool is... acceptable for kids. Restrooms with no showers in the same room as the pool.
8/10
Excellent
29 Jul 2026
Erika
Loved that this hotel was pet-friendly! There was a VERY small grass area, but I’m glad there was atleast something on the property. The room was clean, bathroom needed some extra cleaning & the breakfast was okay. There is parking on the property and underground in a garage- which was nice to know the vehicle would be safe. Expect to pay $30+/day on parking though. The only downside of the underground parking was that the pipes are very rusted & during our stay, 2 pipes broke and began flooding/ spraying over some cars. Overall it was a good hotel to stay at during our visit to Chicago. It’s a very family-friendly hotel!
10/10
Exceptional
28 Jul 2026
Stephanie
Very nice
8/10
Excellent
26 Jul 2026
Kathy
A bit disappointed in the condition of hotel as we’ve stayed here several times before because of it’s convenience to interstate and O hare.
One elevator wasn’t working when we arrived and 24 hours later when we left, another elevator wasn’t working. Our bathroom had rust stains in shower and lobby bathrooms were messy with paper towels and actual towels on floor making me think something overflowed
Parking lot lacks an exit at one end, if you park at that end , you’ll need to back out 1/3 of lot to exit. Plus now there’s a fee for parking which we didn’t expect. We did not realize attached Outback Steakhouse restaurant was no longer as we had hoped to enjoy drinks in the evening there.
Check in was easy and staff pleasant
8/10
Excellent
26 Jul 2026
Sonja
Loved it but if you come in late hard to find a parking spot! But overall I loved everything else
6/10
Pleasant
24 Jul 2026
Scott Douglas
When we arrived back to the hotel, they informed my son and I that the hotel was overbooked. They said to us that they are sending us to another hotel with similar accommodations. Thus, the second hotel was a dud, the restaurant was awful and was not editable. We came back to this hotel and the manager in duty gave us a nice quiet suite. The breakfast was ok and it was enough to hold us over.
10/10
Exceptional
23 Jul 2026
maneshkumar kantilal
Guys do not book this hotel, they no interested on costumer service. I want to share my experience. The guy at reception was attending me, as soon as the flight attendant group came. He ignored me staying to wait. Rooms are not cleaned. As fancy saying we are full. Dirty carpet.
This was my bad experience, also they are not interested for third party booking. So request Expedia to remove this from list.
Family
8/10
Excellent
22 Jul 2026
Rhonda
Ask for Bobby the supervisor ask about parking
Partner
2/10
Poor
19 Jul 2026
Joseph
Breakfast was nice but room was super dirty, floor was filthy. Not clean at all. Thank god I had my own sheets to cover things
Pet
10/10
Exceptional
18 Jul 2026
Glynis
Clean room, great free breakfast choices and professional but courtesy staff.
Partner
8/10
Excellent
17 Jul 2026
Maria Isela
We called for an early
10/10
Exceptional
17 Jul 2026
Ruta
Everything was,good
Family_with_children
8/10
Excellent
17 Jul 2026
Penny
Your Springhill OHare Marriott was very convenient for us. Your shuttle got us to and from the airport and your breakfast buffet a treat. Best of all, was your front desk staff who was always helpful. I have already done a special review regarding Reagyan, but she is worth mentioning again. She was exceptional and Thank you to her.
Penny Demers/NH 😊
Friends
2/10
Poor
17 Jul 2026
kenneth
Everything was great until check in. We were first put in to a room type that we DID NOT reserve. We had reserved a accessible room with step in shower. Then after taking our luggage up to the wrong room type we had to bring it back down. Then were told that our room wasn't ready yet. Ok tell me that the first time. After sitting in lobby until 530 pm we we told our room was ready. Have stayed here several in the past. Have reservations here for end of Aug , tried to cancel but non refundable. Last dollar of mine you are getting. Don't forget the $32.99 parking fee for parking on THEIR lot that you're not told about until check in.
Family
10/10
Exceptional
14 Jul 2026
Jeni
This hotel was the perfect one to stay at for our long overnight layover. The shuttle service was prompt and very friendly even at 4:00 in the morning when our flight finally landed. When I spoke with the front desk to let them know our flight was delayed, they were very kind and accommodating and gave us a late check-out so we could sleep longer. They were out of a double room which we had booked so they upgraded us to two king suites free of charge. We slept through breakfast, but there is a Dunkin Donuts and a Hooters restaurant a short walk from the hotel.
Friends_and_family Family
10/10
Exceptional
13 Jul 2026
TATYANA
Nice hotel in this price range, shuttle service is a huge plus, very nice breakfast.
Family_with_children
10/10
Exceptional
13 Jul 2026
Chinwendu
All of the above.
Family_with_children
8/10
Excellent
12 Jul 2026
Erik
Our room was great, except the bathroom was too small, the tub had chips in the surface, the bottom was too narrow for standing to take a shower, and there was mold on the ceiling above the tub.
Partner
10/10
Exceptional
11 Jul 2026
Luis
Great stay
Family
4/10
Poor
09 Jul 2026
Marla Shane
It is over $30 per day to park your car here while staying. Our keys stopped working after the first night and we had to go back down and get new ones. One of our rooms smelled of old smoke. The breakfast was okay, not great. We had two rooms on the 5 floor facing the airport, one was a corner room, which was noisy next to the train.
Family
10/10
Exceptional
09 Jul 2026
Richard
Always a pleasure staying.. close to transportation and airport shuttle service. Our flight was 10 hours delayed and the staff was very accommodating in allowing us to sleep in longer ..
Friends_and_family Family
4/10
Poor
08 Jul 2026
Barongiere
I was very surprised that the room was $320. Considering it was a Marriott, I was willing to pay the price for a nice comfortable hotel. I was thankful for the shuttle ride. We arrived and the staff was nice. Once on the room we were appalled. The smell was like a strong musty scent. So bad I couldn’t stay in there 5 minutes. The room was very outdated. Carpet was old, thermostat looked like it was 60 years old, the lighting in the room was minimal. It felt like a cheap motel. We immediately requested another room. It had all the same problems except the smell was less pungent. We only stayed one night, thankful to be safe from the tornado warning. Breakfast the following morning was good. Lots of options. SpringHill definitely needs to invest money into upgrading their hotel. I expect so much more from a Marriott.
Family
10/10
Exceptional
06 Jul 2026
Natasha
there is no hot tub, the breakfast was good, but change up the potatoes, the juice in the lobby is very nice smell when you walk in is very nice the lady at the front desk I wish I would remember her name. She was there every evening that we stayed. She was a doll. I would stay again.
Family_with_children
10/10
Exceptional
06 Jul 2026
Amy
I loved how welcoming everyone was and the breakfast was fantastic!! Definitely the best place I’ve stayed at!!
Partner
10/10
Exceptional
05 Jul 2026
Maria
El respeto por los huéspedes.
Family_with_children
6/10
Pleasant
05 Jul 2026
Kenia Sarai
La aplicación de expedía me dejó reservar y pagar una habitación suite de 2 camas ,por que éramos una familia de 4 ,2 adultos y 2 niños …a la llegada del hotel no ,nos la dieron que porque nos dijo una señorita que no estaba muy simpática que no nos podía cambiar porq no existían en el hotel habitaciones de 2 camas que expedía siempre hacía lo mismo ofrecer lo que no tenían y pues nos tocó pasar
Las 3 noches en una habitación de 1 camas y un sofá cama que no era cómodo para mis niños ,
Family_with_children
8/10
Excellent
05 Jul 2026
Ada
I will start by saying, Michelle and Johnathan were amazing! I did not have too much interaction with Reagan, but she was nice.

Challenges: The elevators were not working very well, and the condition of them, outside and inside left much to be desired. (As much as you can desire from an elevator, I guess?)

The rates were reasonable and the location is fantastic!
Breakfast was lovely and plenty of room for everyone to sit and enjoy!

Overall this was a great stay and I have, in fact, stayed here multiple times!
Self
8/10
Excellent
05 Jul 2026
Riolama
Good customer service.
Family
10/10
Exceptional
04 Jul 2026
Yoanna
Everything was great, the staff was helpful. Just one thing we were not too happy with paying is for parking. I don’t see why we need to pay if we are paying for staying . I understand to charge for other people trying to park in the facility
Partner
10/10
Exceptional
04 Jul 2026
kasie
Close to freeeway . Air conditioner sucked
Friends_and_family Family
10/10
Exceptional
03 Jul 2026
John
Love this place ! A+++ as always
Friends_and_family Family
10/10
Exceptional
30 Jun 2026
Cindy
Had a wonderful stay. Breakfast was always delicious and staff were very friendly and helpful. Laundry room was very convenient . I will definitely stay there again!
Friends
6/10
Pleasant
30 Jun 2026
Wendy
The front desk staff was awesome and very helpful. They made the experience a very positive one. As for the property itself, the hotel is older and the elevators were very slow. It appeared as if only one elevator out of three was working out. Breakfast area was chaotic with so many customers trying to get breakfast and the tables were closer together making it harder to pass through. Parking is $33/day and managed through a 3rd party.
Family
10/10
Exceptional
30 Jun 2026
Barbara
Had a great visit here. Hotel was clean and staff was friendly.
Friends_and_family Family
6/10
Pleasant
28 Jun 2026
kathy
TV reception wasn't good. Elevators broke down (only one worked) and you could hear trains & lights from planes all night. Everything was very clean, staff was great, breakfast had variety of food, and lots of parking except you had to pay to park.
Family_with_children
8/10
Excellent
27 Jun 2026
Ronald
We waited a while for the shuttle after a long flight. The venue is conveniently located. Breakfast includes hot scrambled eggs, ham and potatoes. It was 10 minutes back to the airport on the shuttle.
Partner
10/10
Exceptional
24 Jun 2026
Robert
Friendly staff
Partner
8/10
Excellent
24 Jun 2026
James
Stayed one night. Shuttle to and from airport was great. Room was clean and comfortable.
Partner
8/10
Excellent
23 Jun 2026
Jose Alberto Nieves
Lo único que no me gustó es que la bañera deberían como pintarla , para ser un hotel eso debe estar impecable y estaba un poco con mohoo. Lo demás fue muy bueno
Family_with_children
10/10
Exceptional
20 Jun 2026
Jose Alfredo
Conveniently located close to airport.!
10/10
Exceptional
20 Jun 2026
Jeffery
Nice place! Good staff. Location good too.
Friends_and_family Family
10/10
Exceptional
19 Jun 2026
Cynthia
A great hotel to stay in that is close to the airport. The rooms are large and spacious and the breakfast is great. There are not a ton of restaurants nearby but a few to choose from. The closest metro stop is about a 25 minute walk and that’ll take you anywhere you want to go in the city.
Self
10/10
Exceptional
17 Jun 2026
Karen
This isn't a fancy hotel. Bathroom amenities were few. Hotel staff were pleasant and everything was very clean. Buffet breakfast was good and had enough offerings. Considering the good price, this was definitely a bargain. There is little in the surrounding area, including few restaurants. We would stay here again.
Partner
10/10
Exceptional
16 Jun 2026
Paul and Barbara
We spent 6 nights at this hotel for our first visit to Chicago. The location is very close to the airport , but very far from all activities and sight seeing in the Chicago area. We utilized the L train system while there . The hotel room was large and the beds were very comfortable . Valet is around $33 a night if you have a car and the laundry room was convenient for us. Staff was very accommodating.
Partner
8/10
Excellent
15 Jun 2026
Neil
Generally a good value stay with convenient hotel shuttle. Rooms a good size but in need of modernisation. Good breakfast and lots of free coffee.
Friends_and_family Family
10/10
Exceptional
15 Jun 2026
Prince
What I liked about SpringHill Suites Chicago O’Hare was its combination of comfort, convenience, and friendly hospitality. The spacious suite-style rooms provided plenty of space to relax, work, and unwind after a busy day. Its location near O’Hare Airport made traveling easy while still offering access to Chicago attractions. The complimentary breakfast was a great way to start the morning, and the clean, well-maintained facilities created a welcoming atmosphere. What stood out most was the helpful and courteous staff, who worked hard to make guests feel comfortable and valued. Overall, the hotel offered a pleasant, relaxing, and memorable stay.
Self
8/10
Excellent
13 Jun 2026
John
The staff were excellent! The rooms were a little smaller than other Springhill properties. The bathrooms were small and the shower was so tight it was difficult to turn around in.
Beware: because of the amount of rooms here the breakfast area resembles a theme park. Lots of people only concerned with their own desires! Very crowded and hectic!
Partner
10/10
Exceptional
11 Jun 2026
John
About a 3/4 of a mile walk from the Cumberland stop off the Blue Line. Room was spacious! Loved that the TVs had YouTube and Netflix installed on them. Free breakfast! I'd stay here again!
Self
6/10
Pleasant
10 Jun 2026
Kendra
The area is good and the rooms are clean enough. The tub in the room we stayed in had paint chipping, and the carpet felt a bit dirty. Staff was overall nice. It was well enough maintained for a one night stay, but I probably wouldn’t do an extended trip here.
Friends_and_family Family
10/10
Exceptional
09 Jun 2026
Jessica
Room was spacious and clean upon arrival. Free shuttle to/ from the airport was convenient but had a hard time finding the shuttle station at the airport area. Pool was small, but the water was nicely temperature controlled. Free breakfast was tasty and convenient. Elevators were slow and lots of people were stuck waiting on the first floor. Laundry room was convenient and you can pay with card to use the machines, they are all on the 9th floor though. Front desk sells detergent for about $2. Overall great stay!!
Friends
10/10
Exceptional
08 Jun 2026
Eliud
We had a good stay but the Hotel is old need to be remodeled and for where the hotel is located didn't like that we need to pay for parking, the hotel has a funny smell, breakfast was good and for what we needed to stay was ok.
Family
6/10
Pleasant
07 Jun 2026
Wesley
Airport shuttle driver dropped us at the WRONG TERMINAL at OHARA! Our instructions were very clear and yet he unloaded our bags and drove off!
10/10
Exceptional
07 Jun 2026
Jeremy
Great! Hahahahahahahhahahahahaha
Friends_and_family Friends
10/10
Exceptional
07 Jun 2026
Jon
Was a very nice stay, accessible and breakfast was good.
10/10
Exceptional
04 Jun 2026
Osamu
Everything was great here. So easy to access the CTA station to go to downtown and of course easy access to O’Hare when flying out.
Self
10/10
Exceptional
03 Jun 2026
Karla
Todo estuvo excelente desde el servicio hasta la limpieza y la comodidad de la habitación.
Family_with_children
6/10
Pleasant
02 Jun 2026
Harry
It was the worst handicap parking that I’ve ever seen at any hotel. There were only two parking slots at eachend of the hotel. These parking spots were a good half a block away from the entrance while there were at least 10 parking spots right next to the entrance for regular customers. Not only that but you had to pay $33 a night for parking. I won’t stay there again. Also, the room was a weird configuration with the television on a stand between the living room and the bed and the remote of the television wouldn’t work. What happened?
8/10
Excellent
01 Jun 2026
Mirjana
All was good but put us in a wheelchair specific room. A lot of the features were simply different. Clean and comfortable otherwise.
Partner
10/10
Exceptional
01 Jun 2026
Garrison
This was an overall great experience and a very nice hotel. The rooms were clean and the overall stay was fantastic. You do have to pay to park in the parking lot which was kinda dumb but I would definitely stay here again
Friends_and_family Friends
8/10
Excellent
01 Jun 2026
Kinya
Everything was fine, except I always felt I was in the dark. Room a little dark a d I thought a door would separate the bedroom from the living space...no door made it less private
Family
10/10
Exceptional
01 Jun 2026
Tiras
Room was very clean, breakfast was good, no issues at all.
Partner
8/10
Excellent
01 Jun 2026
Adrian
Staff and the breakfast were positive for sure.
Be aware, you may get double charged for parking, even though you only stay one night. We were charged extra a day after we had checked out.
Family
10/10
Exceptional
31 May 2026
Haley Anne
All of the staff were extremely friendly and helpful. They have a locked closet where they’ll hold your stuff if you can’t get checked in early (I arrived many many hours before check in and they still managed to protect my belongings and get me into a room as quick as possible). I really appreciate all of the staff including house keeping they were super great!
Partner
10/10
Exceptional
30 May 2026
Omar
Breakfast was pretty good, rooms were very clean and spacious. i enjoyed my stay
Friends
10/10
Exceptional
29 May 2026
Garret
Thanks for the pleasant experience!
Self
2/10
Poor
29 May 2026
FLORY
My flight from Phoenix to O’Hare had to make a stop at Rockford, Ill because we ran out of fuel. I texted my son to call the hotel that I was going to be late. I arrived at hotel around 10:30 pm.
Hotel put me in a handicapped room, not what I reserved. I asked if I could be put in a regular room and Bobby Saldana, night supervisor told me there were no rooms left and it was my fault for not checking in earlier. I told him about my son calling earlier. He did not care. I got mad because when I was at the lobby, there was a line of people checking in so when I asked why they were getting the right accommodation, he replied because they were VIP (no way could he tell because they were not in a group).
He was mad because i complained that I could not close the door to the bathroom because the mattress was too way out and not able to close easily. He came to the room and kicked the door to be able to close it. I had so many issues, refrigerator not working, lightbulbs not working but it was his attitude that made my whole 9 days there, the worst experience.
If he has a bad day, he should stay home instead of treating guests like second class citizens. I have always stayed at the SpringHill Suites on Higgins Chicago but that was my last time and I do not recommend it unless you do not mind paying high prices for a very poor treatment. Bobby Saldana should work behind the scenes. In 9 days he did not move me to the room a reserved.
Self
8/10
Excellent
29 May 2026
Kelly
Was Suprised there were no USB ports in the room and they need to fully state that parking is a pay to park situation not just self parking.
Friends_and_family Family
10/10
Exceptional
29 May 2026
Gayle
Not thrilled about having to pay for parking but great location and well maintained hotel. Excellent breakfast and staff!
6/10
Pleasant
29 May 2026
Arlette
The hotel’s airport shuttle service was excellent. It was easy to access, always on time, and the drivers were friendly and professional, making transportation to and from the airport very convenient.

The breakfast was somewhat disappointing, as it was limited to a basic continental breakfast with few options.

I did not have the opportunity to use the hotel amenities during my stay, so I cannot comment on those. Overall, the shuttle service was a standout feature and contributed positively to my experience.
Family_with_children
6/10
Pleasant
27 May 2026
Blake
The room was nice & quiet. The breakfast was great. Everything was clean. The only thing we were unhappy about was checking in, parking our car & seeing a sign that told us we had to pay $33 pernight to park in the hotels lot. We didn't see anything about that when we booked the room for several nights. When we checked out, I was asked how everything went. I told the her everything was really nice but that weren't pleased with having to pay for our parking. I mentioned there was nothing about that when we booked our room so we could decided if we wanted to do that or not. She said, \"it actually is online. It says self parking & there are little tiny words underneath that no one reads & if you click on those it tells you\". I told her we felt that was deceitful. I was kind & so was she so it was a good exchange. We've never had to pay for parking before. We felt that was a big add on to the price we were already paying.
Friends_and_family Family
10/10
Exceptional
27 May 2026
kassandra
Our room was a little smaller than our liking, it wasn't the cleanest I found soup residue and hair in the shower. The beds were clean and comfortable. The pool, breakfast, and location were excellent!
Family_with_children
10/10
Exceptional
26 May 2026
Siddharth
Airport shuttle was an added bonus. They even paid for cab ride when the shuttle got late. The front desk was very helpful and professional. The only downside was that the breakfast area is small and got very chaotic on weekend mornings. Wish they used paper plates rather than styofoam plates.
Family
10/10
Exceptional
26 May 2026
Lizbeth
Was very impressed by the room. The bed was extremely comfortable, and the staff was extremely nice and accommodating.
Business
10/10
Exceptional
26 May 2026
Aliegha
Wasn’t a lot of parking but the staff was friendly and knowledgeable. Breakfast was good and the rooms were clean
Friends
10/10
Exceptional
25 May 2026
Guadalupe
Room was cleaned when I arrived everything was organized, also the staff is very nice and helpful.
Family_with_children
4/10
Poor
24 May 2026
Jean-Jacques
While staying in this hotel (SpringHills Suites Chicago O'Hare) from May 15 to May 19, 2026 a bag containing gifts was taken from my room on May 17 presumably by the maid cleaning the room. I found the bag missing around 5 PM. Nonetheless, I contacted the front desk manager (Bob) who used all kinds of ridiculous excuses (too busy, can't contact housekeeping supervisor) to basically do nothing. He even had the gall to say to me \"how do I know what you say is true\". He couldn't care about what happened to me in his hotel. In view of this total inertia, I decided to report the theft to the Chicago police
Partner
8/10
Excellent
24 May 2026
Kassandra
Property and room were nice and clean, staff were all pretty nice. Shuttle from the airport is confusing because another Marriott hotel is on Higgins Rd and they pull up on the same schedule so we got on the wrong one and had to uber to the right hotel down the street. Breakfast was not good, on weekends they bring out the waffle makers which was nice, reviews said there was an omelet bar which we never saw and good cinnamon rolls which again we didn’t see. Just greasy turkey sausage and watery eggs.
Partner
6/10
Pleasant
24 May 2026
Andrew
Room was clean. Breakfast choices was the same everyday.
Friends_and_family Family
8/10
Excellent
23 May 2026
Margaret
No on site restaurant.
Family
10/10
Exceptional
20 May 2026
Gregory
Excellent place to stay near the airport. The buffet breakfast was one of the best I've had. Soundproofing of rooms was great. My only complaint was the excessively high price for parking.
Partner
6/10
Pleasant
19 May 2026
Nathan
The airport shuttle was running late, had to be put on a waitlist to check in. Waited nearly two hours to check in. Air conditioning didnt work properly. Peeling paint in the bathroom. Exercise room equipment was dirty and sticky. Breakfast was decent and had hot options.
Self
6/10
Pleasant
19 May 2026
Jenna
Check in was chaos. Fully booked and no rooms ready at check in. Had to wait in the overly crowded (15+ people) for an hour. A man walked up and threw a pity party to the front desk guy, who got him a room right away (same room as we booked). How did he skip the waiting list, yet we had to wait hours? Short staffed it seemed. LOUD- planes going over continually with no sound barrier walls. PARKING IS NOT FREE- $32 a day. PARKING LOT NOT OWNED BY HOTEL. No shuttle service anywhere except airport. Breakfast was good and hot. Garbage bins overflowing most of the areas. Staff at the desk was very nice, just very rushed, overworked, and the system they have doesn’t suit the needs of the business.
Family
2/10
Poor
18 May 2026
Khalil
They don’t have house keeping on the weekends
Family_with_children
10/10
Exceptional
17 May 2026
Maxx
Good
2/10
Poor
16 May 2026
Sandra
Breakfast was perfect!
Partner
10/10
Exceptional
12 May 2026
Sabi
YES, the breakfast was good.
The room was clean.
We were very surprised with payed parking! We gave $32 for 24 hours but our stay was only 17 hours! Never nobody requires a payment for hotel stay!
Family_with_children
10/10
Exceptional
11 May 2026
Pamela
Our stay was such a breath of fresh air! This property is a positive example of hotel hospitality! Five stars! Great job!
Partner
10/10
Exceptional
11 May 2026
Aislynn
Service was excellent and my room was upgraded for free! Very happy with the breakfast buffet and room!
Self
10/10
Exceptional
06 May 2026
Lawrence
Very good
Family
10/10
Exceptional
04 May 2026
Gregory
A phenomenally clean quiet room with a great breakfast, excellent staff and convenient location. My only complaint is the ridiculous price for parking.
Partner
2/10
Poor
04 May 2026
Daniel
This hotel has seen better days. Room had an odor and furniture well worn.
6/10
Pleasant
03 May 2026
SETTIMO
We had a problem checking in as our service person was very raw. It took 30 minutes which should have taken 5 minutes. I requested to have my room done both days and no request on file.
Parking for 3 days cost $100.00. Way too much for the location of the hotel.
Breakfast was great as usual.
Partner
10/10
Exceptional
28 Apr 2026
Renata
convenient location
Family
10/10
Exceptional
28 Apr 2026
Nicole
Free Breakfast was great abd l received an upgraded room.
Family_with_children
8/10
Excellent
27 Apr 2026
Kathryn
The staff was friendly and very helpful.
Friends_and_family Family
10/10
Exceptional
26 Apr 2026
Angela
Pool closed out of use. This was a convenient location with easy shuttle service to and from airport and food delivery from pizza restaurant near by.
Pet
6/10
Pleasant
19 Apr 2026
Melanie
This place was ok, but the communication about the airport shuttle could have been clearer.
Self

Location & surroundings

SpringHill Suites Chicago O'Hare
8101 West Higgins Road, Chicago, United States

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SpringHill Suites Chicago O'Hare

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