Name: Spark By Hilton Des Plaines Chicago O'Hare
Address: 2175 E Touhy Ave, Des Plaines, 60018, US

10/10

Exceptional

02 Aug 2026

cheryl

Always enjoy staying there. Close to things I like to do and Tiffany's the best restaurant in town is right across the parking lot. The shuttle service is great, however I miss the old shuttle., way more room

8/10

Excellent

02 Aug 2026

LorRene

The hotel staff were wonderful. The room was very generic and overpriced. The breakfast was passable. I don't usually like to say anything negative but for $500+ for the weekend you should have received more bang for our buck.

4/10

Poor

28 Jul 2026

Chellappandian

It was clean and the staff was good.

There is no shampoo in bathroom. Also no container for conditioner.
We booked shuttle for 5 am, when we came our names were not there and shuttle was full.
The staff forgot to add 😞
So we ended up taking Uber.

8/10

Excellent

28 Jul 2026

Sadé

the hotel was quiet .. the location isn’t a bad one because it’s easy to get public transportation.. all in all it’s a decent place to stay ..

8/10

Excellent

27 Jul 2026

Derek

Remodel has made the rooms feel clean and up-to-date. Was disappointed that the free shuttle that is shown to run starting at 5 am doesn't actually start until 5:30 am and the a/c units have a hard time keeping the room cool enough.

6/10

Pleasant

27 Jul 2026

Bright

The room is clean but it just doesn’t small great. Also, I could hear noises from outside my room. I wasn’t impressed about the early fee charge neither.

6/10

Pleasant

26 Jul 2026

Catherine

Its not the Hilton I am used to. No coffee machine inside the room. The bed was squeaking bad, they had to change it. I won't stay there again. Its more of a motel than a hotel with room service. It wasnt bad, but it just wasn't for me.

8/10

Excellent

25 Jul 2026

Tiffany

Over all it is a nice hotel, just more options for breakfast would be good.

10/10

Exceptional

25 Jul 2026

Osner

It was okay

10/10

Exceptional

25 Jul 2026

Jeremiah

Very nice staff, clean and professional.

10/10

Exceptional

23 Jul 2026

Nina

Great stay.

10/10

Exceptional

21 Jul 2026

roberta

Great continental breakfast. Super convenient shuttle to O’hare airport

Family

8/10

Excellent

20 Jul 2026

Precious

My stay was very nice and peaceful! The staff were very professional.

The only thing I didn’t like was, there weren’t any places to walk to around the hotel for adventurous excitement.

With Joy,
Precious

Self

8/10

Excellent

19 Jul 2026

Gary

Airport shuttle was great. Okay breakfast.

Partner

6/10

Pleasant

19 Jul 2026

nick

Older property with refreshed rooms. Tub was dirty, rest of room was clean. Heard my neighbors phone conversation and tv.

6/10

Pleasant

18 Jul 2026

sinia

for starters staff isn’t very friendly very monotone and quiet, inspect your bed remove the sheet and there’s what seems to be blood stains? the tub had mildew and there were no trash bags in the trashcan, the elevator is super janky and crushed my mother as she was trying to get in (poor sensors ) the breakfast was bare minimum no waffles no pancakes no meat just eggs bagels and cereal with oj and water they had oatmeal as well. overall ok stay nothing spectacular. the lobby also smelt bad. parking was good.

10/10

Exceptional

18 Jul 2026

Brett

Hotel was clean, staff was friendly, and room met our expectations. Our room had two queen beds. The beds were very comfortable. The room was extremely functional, without wasting space. The desk had a rollout section that pivoted into an L shaped workspace. The room had a small refrigerator, but no microwave. However, there was a microwave in the breakfast area, which was just off of the lobby. The complimentary breakfast didn’t disappoint. We chose this property because it was pet-friendly and provided free shuttle service to and from the airport. We would definitely stay at Spark by Hilton again.

Pet

10/10

Exceptional

16 Jul 2026

Juliet

Staff were very friendly and accommodating.

Family

6/10

Pleasant

14 Jul 2026

Barry And Leontine

Very very noisy overall. It shows on Hotels.com site it had a restaurant and bar which is not true. Next door is a restaurant but no bar. The staff was confused on how to help us.

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Vincent

A very basic room, possibly a 1-star. The shuttle to/from the airport was what made it my choice.

Self

10/10

Exceptional

10 Jul 2026

Juan Sebastian

Buena ubicación por cercanía al aeropuerto, tiendas y restaurante.

Partner

6/10

Pleasant

07 Jul 2026

Blaine

Clean but the cleaning staff (one in particular) was extremely rude! FaceTimed on her phone in the hallway volume on high early in the morning for atleast an hour! We confronted her about it and she proceeded to do it and we went to the front desk about her. When we came back she was still there doing it until we took a photo for proof. Management didn’t contact us about our complaint as they should have. Breakfast started being put away before breakfast hours were over. Parking was ridiculous. Most likely it’s a never again for me due to the lack of customer service.

Partner

2/10

Poor

05 Jul 2026

Kandice

Breakfast menu was bolid eggs, bagels, yogurt, cereal, and oatmeal packs. No microwave in the room. You have to stand on the toilet to use the sink. Staff knocked on the door at 8 am to \"kick\" you out when check out is at 11am. Definitely the worst stay I've ever experienced.

Family_with_children

2/10

Poor

30 Jun 2026

Chanae

n/a

2/10

Poor

30 Jun 2026

Chanae

n/a

6/10

Pleasant

30 Jun 2026

Salim

Room was okay , cleaning was only done when you ask for , breakfast was not good like offering ,but it look like they were supposed to mandatory do it , no bread , no banana , shuttle services not upto the mark , we missed out trade show appointment, I was supposed to attend at 11 .0 am , shuttel was suppose to come at 10.30 , but came at 11.20 , then I was ask to go to airport with other passenger ,then he would take me to convention , I had to take private transportation, sorry my stay was not upto my standard , thank you

Self

6/10

Pleasant

25 Jun 2026

Matthew

Pictures are deceiving. Kind of an old rundown property. I wouldn't go back

Partner

8/10

Excellent

23 Jun 2026

Cory

The room looked like the listing. Clean & spacious.

Self

10/10

Exceptional

18 Jun 2026

Aliya

it was good. solid airport hotel

10/10

Exceptional

17 Jun 2026

Wojciech

Very helpful staff especially Miss Paula who was so sweet and help me a lot with my reservation

Partner

10/10

Exceptional

15 Jun 2026

Robert

Very clean and newly renovated rooms. I thought there would be bacon and scrambled eggs for breakfast, but there wasn't any.

Self

2/10

Poor

14 Jun 2026

Brent R

I want refund.

Self

10/10

Exceptional

09 Jun 2026

Paul

Staff was helpful, breakfast was excellent, room was clean and well kept. Only complaint is that one of the shuttle drivers, was not very friendly, was not on time and drove like a maniac.

Family

10/10

Exceptional

07 Jun 2026

Candido

Someone hit my car!

Partner

10/10

Exceptional

05 Jun 2026

Lindsay

The rooms were nice and clean, the lobby was clean. The only issue is that the parking lot is incredibly small. I would still rent a room there again. Just park in the back and not the front lot.

Family_with_children

10/10

Exceptional

31 May 2026

Jodie

Parking was easy, shuttle to the airport was also great. I was able to ride with to get my son to the airport and checked in and then a ride back to the hotel. Breakfast was okay. Everything else was amazing! Staff was friendly and helpful, Thank you!

Family

10/10

Exceptional

26 May 2026

Riana

10/10

Self

10/10

Exceptional

20 May 2026

Stephen

Fine and clean!

Partner

8/10

Excellent

19 May 2026

Robert

Parking was ok.

Self

8/10

Excellent

19 May 2026

Regina

Room good. Breakfast good. Building outside a little rough, but fine.

Friends

10/10

Exceptional

17 May 2026

Leslie

They gave us an extra hour for late check out which was very helpful. The beds were very comfy and cozy.

Friends

10/10

Exceptional

17 May 2026

Nina Myla

Clean room. I like it

4/10

Poor

15 May 2026

Jihan

Breakfast was poor and cold, we contacted the front desk personnel to ask for someone to pick the garbage…. She said leave outside the door and the front desk staff were not pleased and not so friendly

Family

10/10

Exceptional

14 May 2026

estefani rodriguez

Bueno

Self

10/10

Exceptional

11 May 2026

annapurna

Very clean
Sunny was soo helpful at checkin. Reccomend!

10/10

Exceptional

10 May 2026

Benjamin

El año pasado el desayuno era mejor, pueden intercambiar por que todos los días Huevos hervido no es muy amigable. Y por lo menos pongan una maquinaria para hacer waffles.

Business Partner

8/10

Excellent

09 May 2026

Andre Rubens

It’s a nice and basic hotel near OHare. The broken car charger for non Teslas was a bummer.

Self

8/10

Excellent

08 May 2026

Manuel

Good stay close to ORD Airport

Friends_and_family Family

2/10

Poor

04 May 2026

Luis

They charged me twice. I’ve paid in advance and then they charged me again. Awful

6/10

Pleasant

03 May 2026

Maurice

So if your just looking for a room (which we were) this is perfect. Expect nothing much and you will be fine looking for an extra something find another Hilton property! Most likely my first and last visit.

Partner

2/10

Poor

29 Apr 2026

Vasil

The breakfast room was used as a games room in the evening while the children ran through the entire building with no supervision. The restaurant across the parking lot was not great. Burger was raw, fries cold and gravy had a film on it. Nothing else around for options.

Self

10/10

Exceptional

26 Apr 2026

Charles

It was good place to stay for the price and close to the airport

Self

4/10

Poor

25 Apr 2026

Srinivas

There was no moisturizer in the hotel , no microwave, the staff is very unwelcoming and not professional. The parking is at the garage opposite side of the hotel, which is not maintained well. The pool was good and well maintained. They charged me for breakfast where we didn’t eat.

Family_with_children

10/10

Exceptional

22 Apr 2026

Tatiana

Breakfast fresh, parking safe

4/10

Poor

21 Apr 2026

Alexander

We come to the Des Plaines/Park Ridge area on a yearly basis due to family living here, and we will never stay at this hotel again. THEY HAD MOTION SENSOR LIGHTS IN THE ROOM THAT WENT OFF ALL NIGHT LONG IF WE MOVED IN THE BED. We stayed in a room with 4 total people, and had to get up SIX (!!!) different times to shut the light off. At 4am I gave up and left the room and sat in my car in the parking lot for a few hours until it was light enough to just start the day. On top of that, the amenities are very outdated and the room was “mostly” clean. We were ding dong ditched twice by kids running up and down the hall at night, and while I was a kid once and loved the freedom a hotel brought, I was shocked by how little control the hotel staff had. When we checked in, there were 5-6 kids tearing up the lobby right in front of the staff and they allowed it. Overall, a really poor experience, and while kids will be kids, the light thing is the single worst amenity I have ever had in a hotel room. Also, the “free breakfast” is just bagels.

Friends_and_family Family

6/10

Pleasant

18 Apr 2026

Edgar

Hotel was pretty standard, 3 stars but convenient for express trip.

Self

8/10

Excellent

13 Apr 2026

Crystal

Simple, clean and reasonably priced.

Friends

6/10

Pleasant

07 Apr 2026

Michael

The shuttle service was great, the hotel itself was adequate for a single night stay, but much longer than that, I'd have wanted an alternative. The description states that there is a bar, there isn't.

Self

6/10

Pleasant

04 Apr 2026

Jennifer

Fine facility- pretty standard.

Family

8/10

Excellent

02 Apr 2026

Mary

Na

Self

8/10

Excellent

31 Mar 2026

Shoobha

The airport shuttle was easy to find .
The only suggestion i have is that they should have front doors that open automatically instead of manually especially if you have lot of luggage … since this hotel is mostly an airport hotel . Would make it much easier for the traveler to take the luggage in.

Self

10/10

Exceptional

23 Mar 2026

Donald

The staff at front desk was friendly and the airport shuttle was helpful

Partner

8/10

Excellent

23 Mar 2026

Manish

Good clean hotel with courteous staff

6/10

Pleasant

23 Mar 2026

Hsueh-Yung

Overall, the place is quite good. However, I’m not sure why the bathroom fan is so loud—it’s connected to the light switch, so every time I enter, the noise is quite noticeable. Another downside is that there were no cups provided in the room, and the shampoo was empty. For these reasons, I rated my overall experience as a 3.

Family_with_children

10/10

Exceptional

22 Mar 2026

Ray

Good place

10/10

Exceptional

21 Mar 2026

David

The hotel was conveniently located for our family. There were no drinking glasses in the rooms - but they were available in the breakfast room.

Partner

4/10

Poor

18 Mar 2026

Carol

This property advertises an \"airport shuttle\" - which is why I booked it. Come to find out it only runs a shuttle twice a day and inconvenient times - this is useless for a traveler. Very disappointed.

Partner

8/10

Excellent

10 Mar 2026

Zohar

I can’t believe they changed me $4.95 for internet!!!!

Business

10/10

Exceptional

10 Mar 2026

Amanda

Nice stay

10/10

Exceptional

08 Mar 2026

Michael

Just what we needed for an early flight. Shuttle didn’t run early enough so we used an off site shuttle service that ran earlier.

Friends_and_family Friends

8/10

Excellent

08 Mar 2026

Surentha

The airport shuttle was easy to use and you can schedule pick up at the front desk. Breakfast was fresh and had good choices (eggs were hard boiled only). The hotel offers shampoo but not conditioner. The 3rd floor was incredibly noisy so it was impossible to get any decent sleep at all throughout the night even though the bed was comfortable.

Friends

10/10

Exceptional

07 Mar 2026

Tracey

Everything was great. Wish there was a bar. But the restaurant next door was amazing!

Self

10/10

Exceptional

04 Mar 2026

Priyasuthan David

This hotel is very good, I had a nice cosy room and the staff at the desk were very kind. This hotel was my last stop after a trip around a few US states, it was the perfect last place before flying home

Self

10/10

Exceptional

26 Feb 2026

Leslie

The airport shuttle was excellent and the front desk recrptionist was very kind.

Self

2/10

Poor

25 Feb 2026

Vertulie

Dirty, dirty, dirty