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Avid Hotel Chicago O’Hare – Des Plaines By IHG

Chicago - IL · United States

1551 East Touhy AveView location

9.4/10Excellent1,876 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.4/109.4
Condition9.4/109.4
Amenities9.2/109.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Avid Hotel Chicago O’Hare – Des Plaines By IHG

The avid hotel Chicago O'Hare in Des Plaines offers a convenient location just minutes from O'Hare Airport, Allstate Arena, and the Donald E. Stephens Convention Center.

Whether you're here for business or leisure, you'll find a comfortable stay with easy access to area attractions like the Rosemont Entertainment District, Parkway Bank Park, Fashion Outlets of Chicago, and Rivers Casino Des Plaines. Local dining options, including LongHorn Steakhouse, Culver's, and Chipotle, are within walking distance.

Business travelers will appreciate our proximity to major corporations such as Abbott, LSG Sky Chefs, Philips Electronics, and Honeywell UOP, with easy access from Interstate 90. At the hotel, enjoy a sound sleep on high-quality mattresses and bedding with black-out roller shades in spotlessly clean rooms.

Each room features plenty of storage, a 55-inch HDTV, mini-fridge, and free Wi-Fi. Start your day with our complimentary breakfast, including fresh bean-to-cup coffee. Maintain your fitness routine in our brand new gym and pool.

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The avid hotel Chicago O'Hare ensures a reliable rest and gets everyday travel right, every time.

When you stay at avid hotel Chicago O’Hare – Des Plaines by IHG in Des Plaines, you'll be in a shopping district, a 2-minute drive from Allstate Arena and 6 minutes from Donald E. Stephens Convention Center.

This hotel is 10.9 mi (17.5 km) from Woodfield Mall and 11.7 mi (18.9 km) from Northwestern University. Make yourself at home in one of the 99 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Bathrooms with showers are provided. Conveniences include desks and desk chairs, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 50 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Allstate Arena 0.7 km / 0.5 mi
Rivers Casino 2.8 km / 1.8 mi
Donald E. Stephens Convention Center 5 km / 3.1 mi
Rosemont Theatre 5.5 km / 3.4 mi
Parkway Bank Park Entertainment District 5.9 km / 3.7 mi
Fashion Outlets of Chicago 6.5 km / 4.1 mi
North Suburban Family Medicine 6.9 km / 4.3 mi
Resurrection Medical Center 7.2 km / 4.5 mi
The Dome at the Parkway Bank Sports Complex 7.2 km / 4.5 mi
Advocate Lutheran General Hospital 8 km / 4.9 mi
Golf Mill Shopping Center 8.2 km / 5.1 mi
Norridge Park District 9.8 km / 6.1 mi
Randhurst Village 11.2 km / 7 mi
Harlem Irving Plaza 11.9 km / 7.4 mi
Pirates Cove Childrens Theme Park 11.9 km / 7.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 4
  • Double rooms: 49
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
Show 9 more facilities & services
  • Air conditioning in public areas
  • Lift access
  • ShopExtra charge
  • PrinterExtra charge
  • Business centreExtra charge
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • CasinoExtra charge
  • Breakfast
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

SC

Self Catering

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 28 m²QUA.2Q
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable4 photos

    Avid Hotel Chicago O’Hare – Des Plaines By IHG

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Avid Hotel Chicago O’Hare – Des Plaines By IHG

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Bathroom: 1
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 28 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable5 photos

    Avid Hotel Chicago O’Hare – Des Plaines By IHG

    DOUBLE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Avid Hotel Chicago O’Hare – Des Plaines By IHG

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Avid Hotel Chicago O’Hare – Des Plaines By IHG

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Avid Hotel Chicago O’Hare – Des Plaines By IHG

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 28 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable5 photos

    Avid Hotel Chicago O’Hare – Des Plaines By IHG

    DOUBLE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Avid Hotel Chicago O’Hare – Des Plaines By IHG

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 28 m²ROO.ST
    Room STANDARDPhoto unavailable3 photos

    Avid Hotel Chicago O’Hare – Des Plaines By IHG

    Room STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Bathroom: 1
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 28 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable4 photos

    Avid Hotel Chicago O’Hare – Des Plaines By IHG

    DOUBLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • TV
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Two Queen BedsQUADRUPLE • Accessible-Two Queen Beds • 1 Bedroom • 28 m²QUA.H6-2Q
    QUADRUPLE Accessible-Two Queen BedsPhoto unavailable4 photos

    Avid Hotel Chicago O’Hare – Des Plaines By IHG

    QUADRUPLE Accessible-Two Queen Beds

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Avid Hotel Chicago O’Hare – Des Plaines By IHG

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Avid Hotel Chicago O’Hare – Des Plaines By IHG

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 1 Bedroom • 28 m²DBL.H6-2Q
    DOUBLE Accessible-Two Queen BedsPhoto unavailable2 photos

    Avid Hotel Chicago O’Hare – Des Plaines By IHG

    DOUBLE Accessible-Two Queen Beds

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • Wheelchair-accessible
    • Bathroom: 1
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-3

    Photos are not available for this room type.

    Avid Hotel Chicago O’Hare – Des Plaines By IHG

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Avid Hotel Chicago O’Hare – Des Plaines By IHG

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-1

    Photos are not available for this room type.

    Avid Hotel Chicago O’Hare – Des Plaines By IHG

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • Accessible • 1 Bedroom • 28 m²QUA.H6
    QUADRUPLE AccessiblePhoto unavailable2 photos

    Avid Hotel Chicago O’Hare – Des Plaines By IHG

    QUADRUPLE Accessible

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-2

    Photos are not available for this room type.

    Avid Hotel Chicago O’Hare – Des Plaines By IHG

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Avid Hotel Chicago O’Hare – Des Plaines By IHG

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 28 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable3 photos

    Avid Hotel Chicago O’Hare – Des Plaines By IHG

    DOUBLE Accessible KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible
    • TV
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Avid Hotel Chicago O’Hare – Des Plaines By IHG

9.4
Excellent
1,876 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.4 /10
Amenities
9.2 /10
100 reviews shown
8/10
Excellent
02 Aug 2026
AMIE
Nice and clean, but price per night was STEEP.
10/10
Exceptional
29 Jul 2026
Cengizhan O
Thanks👋 everything is good
10/10
Exceptional
28 Jul 2026
Ifeyinwa
Great place.. need better cleaning
10/10
Exceptional
28 Jul 2026
Nicolas
Clean room, great location
10/10
Exceptional
28 Jul 2026
Jeffrey
Room was extremely clean, and the few staff we interacted with were super helpful and sweet. My only wish was that there was a microwave in the room, but we made do with the one in the lobby.

We had tickets to a concert at the Allstate arena, and this was the perfect spot! Literally a 10 minute walk, and the hotel had easy free parking. Staying there you wouldn’t even think you were so close to a little the arena, or the airport. A little pricy, but was worth it for all the convenience.
10/10
Exceptional
27 Jul 2026
Alberto A
Great
Self
10/10
Exceptional
27 Jul 2026
Gayle
Clean room, nice breakfast. Nothing fancy but comfy beds and friendly staff. Close to the airport
6/10
Pleasant
26 Jul 2026
Gloria
Room only had one chair for sitting we were a couple the bed was uncomfortable. The staff were great and room was clean parking was good as well as the breakfast and coffee
10/10
Exceptional
26 Jul 2026
Terri
Staff was friendly, rooms were very clean and fresh. Bed was super comfortable
10/10
Exceptional
25 Jul 2026
Courtney
Great free parking. Great breakfast. Rooms were nice - a little wear and tear but nice!
10/10
Exceptional
25 Jul 2026
Lejla
Nice hotel.
Family
6/10
Pleasant
25 Jul 2026
Judy
We loved how close it was to All State Arena! It was just a short walk away. Granddaughter was sad the pool heater was broken and the pool was very cold. Breakfast was sub par. Staff was very helpful and friendly. Over all it was a nice place for one night stay!
10/10
Exceptional
21 Jul 2026
Patricia Mahoney
Love the staff rooms are clean and serviced always with a smile
Partner
8/10
Excellent
21 Jul 2026
Steven
Need that cool waffle maker and or pancake maker Breakfast selection could be better.
Friends
8/10
Excellent
18 Jul 2026
An-Hsuan
The staff is so friendly.
Friends_and_family Family
10/10
Exceptional
18 Jul 2026
Sandra
I just wanted to let you know that the front desk staff was super friendly during my stay. The room was spotless and I had a great time there. Thanks for making my experience so enjoyable!
8/10
Excellent
17 Jul 2026
Komi
I enjoyed my stay overall. The property was clean, and the service was excellent once I was checked in.

My only concern was the check-in experience. I had to wait about 30 minutes before being assisted, even though there was only one customer ahead of me. The front desk had only one employee, who was dealing with a booking issue for that guest. After a long trip, I was very tired and looking forward to getting some rest, so the wait was particularly frustrating.

Having a second staff member available at the front desk during situations like this would make a significant difference and help prevent long delays for other guests.
Self
8/10
Excellent
17 Jul 2026
Yailys
Me gustó mucho la estancia aqui La habitación bonita e’ impecable. Y el desayuno estuvo rico
Partner
6/10
Pleasant
15 Jul 2026
Javier
The front desk staff is friendly and helpful. The rest was lacking.
The housekeepers are too loud and yap too much while cleaning. I can hear them in my room gossiping. There was stomping noise from the room above and also adjacent rooms. Not good soundproofing design and disturbs sleep. The bathroom does not seem to have a working air extractor. The wall thermostat does not work. You have to operate the ac from the control on the window. So the wall panel is useless and confusing.
One lamp to the side of the bed did not work.
Room design lacks storage under bedside tables, desk chair is uncomfortable. Poor use of space. Parking is a plus. Gym was good.
10/10
Exceptional
14 Jul 2026
Meghan
Nice clean comfortable hotel, friendly staff and close to public transportation station. Having free parking for the hotel was great!
Partner
6/10
Pleasant
13 Jul 2026
Bill
.
Family_with_children
8/10
Excellent
13 Jul 2026
Saul Alejandro
Staff was amazing.
The room was clean. The only thing we disliked is that we can hear the people above us walking - making it a bit hard to rest. Other than that, everything was great
Partner
10/10
Exceptional
12 Jul 2026
Johnathan
Room was clean, staff was friendly and the complementary breakfast was awesome.

If I had one complaint, it would be that the shop was out of pain relief. Other than that, loved my stay.
Self
10/10
Exceptional
12 Jul 2026
Mehmed
Nice
10/10
Exceptional
09 Jul 2026
Amy
Great location for attending Louis Tomlinson concert at the Allstate Arena, which was my primary reason. Rideshare to O’Hare multi/modal station and getting the free ATS train to your terminal is much cheaper than to O’Hare proper, by the way.

As for the hotel: nice size room, good bathroom, comfortable and clean, with breakfast. Who could ask for more?
Self
10/10
Exceptional
09 Jul 2026
khawar
Hotel was excellent. Beautifully decorated. Rooms were very clean, well apportioned, plenty of room, and very comfortable. Staff made you feel very welcomed.Also breakfast and parking is free .
Friends
10/10
Exceptional
09 Jul 2026
Brian
This hotel was perfectly clean, and well kept. No complaints. Friendly staff, helped with directions to event. I just don't care for these new style hotels. No coffee makers in the room, no closet, etc... Everything is designed for ease of cleaning, and efficiency. No blame to the company at all what they presented is what I experienced, and it was everything as described. Now that I know, I'll have a little more idea of what to expect.
Partner
10/10
Exceptional
07 Jul 2026
Andrea
Everything was great!
10/10
Exceptional
07 Jul 2026
Salvador
Awesome
Self
6/10
Pleasant
05 Jul 2026
Maria
My first time was a better experience. I do nit think I would stay there again.
Partner
10/10
Exceptional
05 Jul 2026
Cassandra
We were happy with the convenience of the snack/drinks at the desk. The complimentary breakfast was very good. Staff was always polite and helpful. Room was clean.
Being so close to the airport, we were surprised they dont run a shuttle, but we didn't need it so it didn't effect our stay.
Friends_and_family Friends
10/10
Exceptional
30 Jun 2026
Nisha
Compact clean rooms very close to the airport. Convenient and very friendly staff.
Family_with_children
10/10
Exceptional
29 Jun 2026
Maria
Beautiful decor. Good breakfast. Conveniently located near shopping centers and restaurants. Parking was never a problem l, super clean and very efficient and professional staff.
Family
10/10
Exceptional
27 Jun 2026
Bilal
Clean room and free parking and friendly staff
Family_with_children
10/10
Exceptional
27 Jun 2026
Alberto A
Location
Self
6/10
Pleasant
25 Jun 2026
Chance
Property has declined since last stay. Linens need replacing. Our bathroom not cleaned properly. Found a used bandage on our bedside table. Decent place but would not currently recommend
Partner
4/10
Poor
25 Jun 2026
Wail
The lady of the evening shift, gave us 2 rooms at the main floor in front of the lobby, room 117 the door close hardly and let the light comes in, tv was not straight. Room 115 tv not working. I asked her to change but declined, although they were many rooms empty at upper floor. Very disappointed for 3 nights trip. Breakfast was horrible.
Friends_and_family Family
10/10
Exceptional
24 Jun 2026
Ana
Esta bien por el precio
10/10
Exceptional
24 Jun 2026
Zena-Lee
Comfortable bed and really great staff
Family
8/10
Excellent
22 Jun 2026
DEBBIE
weird set up for ice buckets
Friends_and_family Friends
10/10
Exceptional
21 Jun 2026
Kendall
Minimalistic hotel that has great customer service!
Friends_and_family Family
10/10
Exceptional
21 Jun 2026
Angelica
Great customer service. Location is good. Plenty of parking. Room was nice and clean
Friends
10/10
Exceptional
17 Jun 2026
Daniel
Good hotel to stay
Partner
10/10
Exceptional
15 Jun 2026
Cathy
Friendly staff, clean and quiet.
Friends_and_family Family
8/10
Excellent
13 Jun 2026
Honorio Augustus
From our late arrival at almost midnight because of flight delays we were met by a very warm and welcoming lady at the front desk. She facilitated our check in so we could rest soonest. We really appreciated that. Our room was very comfortable and spacious. Bathroom very clean! Although everything was very clean we could not help but wonder about the smell of cigarette smoking upon entering our room. They did state 100% no smoking! Breakfast was a pleasant experience. Not too much options or variations but everything prepared would be the favorites one would seek in a breakfast buffet. Two fruits, 2 cereals, yogurt, porridge, coffee with fresh ground beens caffeinated or decaf! 4 types of bread, 2 types of juice, Scrambled eggs, fried potatoes and Sausages! Great spread! We come here for the breakfast! No nonsense hotel, smart, mod, clean and bright - with matching great staff!
Partner
8/10
Excellent
10 Jun 2026
Ana Briseth
Rooms are
10/10
Exceptional
07 Jun 2026
Ashley
The hotel was very nice and very clean. We had a great stay and definitely recommend.
Friends
2/10
Poor
06 Jun 2026
Emad
Very filthy with reaches and bugs in the room
Front desk very un helpful and unfriendly
The don’t bother with the fact that the room has roachs and turned away from looking at videos of the room
They didn’t even offer to send someone to clean or change the room even I spoke with two people and they said we will tell the manager.
Nothing happened as I walked around the property and sat outside.

An extra $50 is still pending on my account and the charge was more than that the front desk said they would charge.
Very disappointed
Family_with_children
6/10
Pleasant
05 Jun 2026
Thomas
Overall, this wasn’t a bad choice. The heater for the pool didn’t work so my kids were very cold. Also, our room smelled odd. Not sure what the smell was.

Breakfast was good both mornings. Eggs, a meat, coffee, two cereals (Frosted Flakes and Raisin Bran), juices, yogurt, bagels, bread, oatmeal.

With the O’Hare airport very close expect to hear planes taking off, but it’s not too bad.
Family_with_children
6/10
Pleasant
03 Jun 2026
Javier
The bed was not comfortable
10/10
Exceptional
29 May 2026
Luis
Everything was great! Definitely we coming back again!
8/10
Excellent
27 May 2026
Jerimyah
This is my first time staying outside of downtown in Chicago and I really enjoyed this hotel. The pool is kind of small so we really didn’t use it. There was also plenty to do around the area so you didn’t have to go downtown to find something fun to do. The room, the staff and everything was pretty good and affordable for Memorial Day weekend.
Friends
10/10
Exceptional
26 May 2026
Megan
Z
8/10
Excellent
25 May 2026
Osborne
The hotel staff is very friendly and the staff kept the hotel very clean and organized. The coffee is available at all times and it was fresh. Great workout room and pool. Easy parking.
Self
10/10
Exceptional
25 May 2026
Anthony Jose
Not complain. Breakfast on top of the line service always great staff amazing. Hotel 5 stars. Great location for dining and going out. Airport close and transportation to the city was okay
Self
8/10
Excellent
25 May 2026
Leticia
Me gustó que Estaba limpio, el check in muy rápido no me gustó que no camban la ropa de cama y de 3 días solo dos nos ordenaron las camas las toallas no las cambiaron solo las doblaban las mismas. El desayuno no es gran cosa pero lo califico con un 8 👍
Family
10/10
Exceptional
25 May 2026
Oluwafemi
Everything.
Self
10/10
Exceptional
25 May 2026
Farran
Last minute stay when a flight was delayed until the next morning. Staff was extremely friendly checking us in after a long day and several delays.
Family_with_children
10/10
Exceptional
25 May 2026
Yao
Clean and roomy, very nice hotel
Partner
10/10
Exceptional
23 May 2026
Daniel
All good for the good price
Family
10/10
Exceptional
22 May 2026
Joanna
Parking was easy and perfect proximity to the areana.
Friends_and_family Family
6/10
Pleasant
21 May 2026
Manish
Alright
Family_with_children
10/10
Exceptional
20 May 2026
Jane
First night had a very early wake up (5:30 AM) from lil kiddos above . Front desk promptly addressed issue and reassured us they were leaving that day !
10/10
Exceptional
19 May 2026
Pruehalliwel
Breakfast was fresh and clean, parking was easy, staff was polite, and the room was clean!
Partner
10/10
Exceptional
18 May 2026
Sarah
Clean and courteous
6/10
Pleasant
12 May 2026
Olimjon
.
10/10
Exceptional
08 May 2026
Audrey
Clean and very nice staff.
Family
10/10
Exceptional
08 May 2026
Patrick
Excellent property. Very clean
10/10
Exceptional
06 May 2026
Lia
Friendly staff. Clean room
6/10
Pleasant
06 May 2026
Colby
Check in was weird. The lady had to have a guy come over, and he asked, “So you NEED two queen beds?” Yes, that’s why I booked it.
Took five more minutes to get us checked in. They were nice, just seemed odd.
Then we had to swap tv remotes three times due to them not working, or only volume down worked.
No shower curtain, shower leaked water into the bathroom, and missing towels. Lastly, a weird stain 6”x9” on pillow.
This room was not prepared.

Won’t stay again.
Family_with_children
10/10
Exceptional
05 May 2026
john
Staff was super helpful. They offered a bag breakfast to us knowing we had an early flight out. Very nice
Family
10/10
Exceptional
04 May 2026
Candice
Great location
10/10
Exceptional
01 May 2026
Adam
Everything was very satisfying—clean, pleasant, and delicious. Highly recommended. 😊
Partner
6/10
Pleasant
27 Apr 2026
Watthana
Parking was easy, sucked the indoor pool wasn’t open or ready, and the AirPlay in my room wasn’t working and the guest above my room were so loud.
Friends
10/10
Exceptional
26 Apr 2026
Alejandro
The front desk staff was amazing both times I had to talk to them. The rooms were clean and cool. The breakfast was good too. Overall worth the stay and would stay again if I travel to Chicago.
Friends_and_family Friends
10/10
Exceptional
25 Apr 2026
Sarah
Great staff and clean hotel. Parking was close.
Family_with_children
10/10
Exceptional
24 Apr 2026
Sabrina
I’ve stayed here many times for concerts. Friendly staff, always enough parking, clean rooms and low noise.
Friends
8/10
Excellent
24 Apr 2026
NARAYANAN RAMAKRISHNAN
Breakfast has been pretty good with sufficient varieties including for those who are vegan. In-house laundry facility is not available.
Self
10/10
Exceptional
22 Apr 2026
joseph
That I was cleaning the stuff was very, very friendly unprofessional. My only complaint would be the continental breakfast is definitely not that great they didn’t even have plain coffee creamer. Only the flavored which I thought was odd. Two kinds of cereal, oatmeal that was extremely runny. I couldn’t even eat it. Scrambled eggs that were sub par and some bagels and toast. Some of the continental breakfast is important I would look how smart otherwise everything else was great.
10/10
Exceptional
20 Apr 2026
Ashley
Staff were extremely helpful and efficient in providing information requested.
Friends
10/10
Exceptional
19 Apr 2026
Lynn
Yes very good
Friends_and_family Family
10/10
Exceptional
18 Apr 2026
Ana Isabel
Yes
10/10
Exceptional
13 Apr 2026
Amanda
Perfect for all state arena events. Everything was clean and easy check in and check out
Friends_and_family Friends
10/10
Exceptional
13 Apr 2026
Elana
Perfect location to Allstate Arena and restaurants. Room and facilities were very clean. Bed was comfortable. Breakfast was basic but good. Free coffee in the lobby available 24 hrs was a nice touch.
Partner
10/10
Exceptional
12 Apr 2026
Yesica
The staff was very kind and helpful and the room was very clean.
10/10
Exceptional
12 Apr 2026
MEGYN
Great location to walk to Allstate Arena.
10/10
Exceptional
11 Apr 2026
Janiey
This is my second time staying here, and I would definitely stay a third time. The location is great. It's close to the Allstate Arena and there's lots of food options and shopping nearby. The staff are friendly, the rooms are clean, and the breakfast buffet is simple but pretty good. My kids also loved the pool.
Family_with_children
10/10
Exceptional
11 Apr 2026
Emily
Impeccably clean, well managed and maintained property. All of the staff were incredibly kind and helpful. Breakfast was hot and fresh with plenty of options. Ample parking was available, and included with the stay.
Friends
10/10
Exceptional
11 Apr 2026
Jennifer
Amaizing
Self
10/10
Exceptional
10 Apr 2026
Chris
The hotel was very nice. The beds were comfortable, the room was clean, and the staff was extremely friendly and attentive. I would definitely stay there again.
Friends
10/10
Exceptional
10 Apr 2026
Bre
The staff particularly Bella were very friendly and helpful. The hotel was very clean and we would definitely stay again!
Partner
10/10
Exceptional
05 Apr 2026
Shannon
Great location and appreciate not having to pay for parking.
Friends
10/10
Exceptional
02 Apr 2026
Darrell
Clean room, breakfast options were good, and plenty of parking
10/10
Exceptional
27 Mar 2026
eloisa
Good place to stay. We are so much comfortable for a night stay
10/10
Exceptional
21 Mar 2026
Michelle
Very nice place. Super clean.
10/10
Exceptional
20 Mar 2026
Donald
Clean with very friendly staff
Self
8/10
Excellent
20 Mar 2026
Veronica
Clean very accommodating staff. Good variety for breakfast
Family
10/10
Exceptional
14 Mar 2026
Jennifer
N
10/10
Exceptional
14 Mar 2026
David
Because of flight problems, my group only got to stay 3 hours at the hotel. The staff tho got us in and out quickly and were very accommodating. The best part is they made us breakfasts to go at 3 in the morning. It was a life saver. Many thanks!!!
Friends
10/10
Exceptional
13 Mar 2026
Glaucia
Always clean & great staff
Self

Location & surroundings

Avid Hotel Chicago O’Hare – Des Plaines By IHG
1551 East Touhy Ave, Des Plaines, United States

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Avid Hotel Chicago O’Hare – Des Plaines By IHG

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