Name: Hyatt Place Chicago/O'Hare Airport
Address: 6810 Mannheim Rd, Rosemont, 60018, US

10/10

Exceptional

04 Aug 2026

Anthony

If you are needing to Park and Stay or just want a hotel near O'Hara this your Place. Tucked nicely a mile away from O'Hara and with the curb appeal of a Teddy Graham Factory mixed with deep dish pizza, the smells will leave you asking \"is this a real place I paid less than $200 for?\" The beds are comfy, but the pillows make you want to slap a baby. However the Breakfast you have to stay for before a shuttle whisky you away to O'Hara and you forget the dumpster fire you are about to walk into before you see a 100 foot dinosaur. 4 stars

6/10

Pleasant

04 Aug 2026

Deborah

Room was clean and staff were helpful when checking in. The complimentary shuttle from and to the airport was timely and appreciated. Main downside was that there was no drinking water available in the room.

10/10

Exceptional

03 Aug 2026

Bryan

it was good

10/10

Exceptional

02 Aug 2026

Paula

Hotel is clean and has nice, spacious updated rooms. Staff was helpful and friendly.

10/10

Exceptional

01 Aug 2026

Lauryn

GREAT PLACE

10/10

Exceptional

31 Jul 2026

Larry

We had a good stay! Check in went well and breakfast was good and room clean

10/10

Exceptional

31 Jul 2026

Dan

Friendly staff and efficient

4/10

Poor

31 Jul 2026

BADAWI

The worse ever hmotel i stayed

8/10

Excellent

30 Jul 2026

Soi

The size of the towels is small maybe improve on that thank you

10/10

Exceptional

29 Jul 2026

Kevin

We got stuck in Chicago and had to find a place to stay last minute. It was easy to check in and it was close to the airport

8/10

Excellent

28 Jul 2026

Claribel

Hyatt Place is one of my favorite hotels wherever I travel. This location is especially convenient.

6/10

Pleasant

27 Jul 2026

Tahnee

Had to stay here at the last minute because my flight got canceled so I checked in around 11:30pm. The front desk person was not very welcoming terrible customer service. I asked about the airport shuttle he informed me I had to booked it early bc it fills up quickly and there’s only 14 spots on the shuttle. So I said I was going to book my flight soon as I got into my room. I called down to the front desk around 2am asked if it was full, he stated no just me but I would have to come down about 10min prior to the shuttle leaving which was 5am to sign up which i thought was strange and why couldn’t he just book me for the shuttle over the phone. So when it came time for me to take the shuttle he informed me it was full and I needed to call an uber very cold like. I was very upset bc it was important I caught my flight. When I asked him about our previous conversation he said he was confused and thought I had booked my flight which didn’t make sense. Turns out I had a ticket for the shuttle he never told me and I spent unnecessary money. I asked him to be clear with customer in the future. The room wasn’t bad but the customer service and $7 for 2 bottles of water is ridiculous.

8/10

Excellent

27 Jul 2026

Heather

Good location for Allstate arena

10/10

Exceptional

26 Jul 2026

Sherry

We really appreciated our room! We had a king bed and enjoyed the little couch area. We used the rec center, ate in the hotel and got the shuttle to the airport . All very clean and efficient! I would definitely stay again!

6/10

Pleasant

25 Jul 2026

Edward

At check-in, the associate was great. First room was good, but warm…they switched us to a new room easy peezy. Breakfast was ok. French toast was bleh! Shuttle to airport was prompt and easy! Thank you!

8/10

Excellent

25 Jul 2026

Cindy

Great place to stay if you are catching a concert at Allstate Arena. Room was clean, we could not find the tv remote anywhere in the room but they promptly brought us one.

Staff was friendly. Pool water was a little cloudy but it wasn’t as freezing cold as some indoor pools are, so that was a plus!

There was no lotion provided in bathroom, which it seems like is normally provided at hotels of this price. Also no robe. So bring your own robe & lotion!

Would def stay here again when we watch our next show. Shoutout to Benson Boone who was amazing on our visit to Hyatt & Allstate Arena!!

10/10

Exceptional

24 Jul 2026

Michael

Gteat location

10/10

Exceptional

23 Jul 2026

Kathleen

Parking area was small & needed repairs

10/10

Exceptional

23 Jul 2026

Hila

Good location, close to the airport.
Very clean and welcoming

6/10

Pleasant

23 Jul 2026

George

Stayed here recently on a trip to Chicago. I chose the Hyatt Place because it was more reasonably priced than many hotels near O'Hare. Unfortunately, the old saying \"you get what you pay for\" came to mind.
My first impression was how dated the lobby felt. The small, dark reception area, worn carpeting, and dingy-looking bar immediately behind it made me question whether I wanted to check in. Check-in itself was quick and efficient, although a bit canned and lacking in sincerity.
The walk to the elevators felt more like a service corridor than a hotel hallway. Worse, the hallways on both the main and guest-room floors smelled of damp carpet, and the worn, dingy surroundings added to the experience.
Fortunately, the room was considerably better—nothing special, but clean, fresh, comfortable, and more than adequate for an overnight stay.
Arriving late, I asked about dining and was directed to the completely empty bar area. Given the atmosphere, I chose to eat elsewhere. The complimentary breakfast the next morning was decent, aside from a couple of hard biscuits.
Overall, if your goal is simply a clean, comfortable room close to O'Hare at a reasonable price, you probably won't be disappointed. If you're expecting a polished hotel experience with quality amenities and a welcoming atmosphere, you may find yourself writing a review much like this one.

6/10

Pleasant

22 Jul 2026

adrianna

Room was humid, room had a weird smell. When we first came the room smelled like they sprayed a whole bunch of air freshener in it. After that smell went away, it just didnt smell good in there.

8/10

Excellent

21 Jul 2026

Evette

Overall decent place to stay

Self

10/10

Exceptional

20 Jul 2026

Kayla

na

Partner

2/10

Poor

20 Jul 2026

Jeanette

My room was dirty. I went to lay in my bed and there was hairs under my sheets and pillow, pubic hair under the sheet and bathroom. I called the front desk and it took over half an hour to have someone come clean the room when they came to clean the room. The lady said that is that the morning crew gets so many rooms and they just sometimes have to even skip rooms. They don’t have much time. The hotel is really rundown it smells. The beds are super old to be Hyatt I expect higher expectation this hotel felt more like a motel. I would not recommend.

Family_with_children

10/10

Exceptional

19 Jul 2026

Susan

Comfortable beds and amazing view from top floor!

Friends_and_family Family

8/10

Excellent

18 Jul 2026

Christine

Staff is very friendly.

2/10

Poor

17 Jul 2026

Anjum

No water was available on our second day from evening until next day. To use toilets we had to go down to lobby from our 7th floor room, even next morning we had to leave without showers. No owners or managers were present to answer the timing of solving the problem. Worst management. No compensation was offered for our suffering

Family

10/10

Exceptional

17 Jul 2026

A

Excellent hotel and has a big rooms

10/10

Exceptional

17 Jul 2026

Cody

Great experience.

Friends

10/10

Exceptional

17 Jul 2026

Aquiles

All goog

Family

8/10

Excellent

16 Jul 2026

Luis

Rapides del checa in

Family

6/10

Pleasant

16 Jul 2026

Ivan

La refrigeración estaba muy mal y algo sucio el hotel

Friends

6/10

Pleasant

16 Jul 2026

Gilberto

Cobran un depósito que nunca te lo mencionan cuando haces tu reservación, aparte por estacionar tu auto en el mismo hotel tienes que pagar extra otros 20 dólares por día.

Family_with_children

6/10

Pleasant

15 Jul 2026

Afaque

None

10/10

Exceptional

14 Jul 2026

Andrea

I liked the bathroom best, new, clean, spacious. The bed was comfy, the room very clean.
The staff was super friendly and helpful.

Partner

8/10

Excellent

13 Jul 2026

Farhat

None

Partner

10/10

Exceptional

13 Jul 2026

Dorothy

-

10/10

Exceptional

12 Jul 2026

Kimberly

Nice place

Family_with_children

8/10

Excellent

12 Jul 2026

Fredrick

Very clean

Partner

10/10

Exceptional

12 Jul 2026

Kristen

Nowhere really for kids to play (other than the pool). Sorry they were doing handstands in the lobby! But they really loved the breakfast. Thank you!

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Mark

We had 2 hotel options and decided to go with this one just to give it a try. We were not pleased with our stay unfortunately and wasn't worth the money we paid for it.

The Hotel has a layout that is not very common to get to the rooms. It didn't have a smell but you can tell that the property is not maintained adequately. Carpets were worn,stained and elevators were also not clean.
The room was spacious but outdated. There was not tissues in the bathroom and also the TP was super rough and thin.
They keep the lights dim and Im not sure if thats what's causing a mosquito issue but I couldn't sleep due to little mosquitoes bitting me all night. When we went to have breakfast downstairs (also dim lights) I had to keep moving my legs because the mosquitoes were annoying me as well.

Breakfast was ok but without many healthy options.

We paid 23$ just for parking per day.

They do have shuttle to the Airport, so thats a convenience if you need to travel after your stay.

I wouldn't recommend it because of the price and amenities you get. But distance wise, is very close to the Airport, food and shopping.

Family_with_children

8/10

Excellent

11 Jul 2026

Martin

Nice

Partner

10/10

Exceptional

11 Jul 2026

kelvin

the gentleman that was working the front desk in the early mornings of 7/11/26 needs more than a raise i believe his name was zach not to sure but he was a taller gentleman with glasses.He handled every phone call with respect while taking in all the late check ins he truly is a gem and i never write reviews but he definitely definitely deserves the review.Im not sure if this will get to the desk of the right people but it needs to i seen him take ALONE take care of 5/6 guest checking in and answer about 4/5 phone calls i tip my hat off to that gentleman

Self

8/10

Excellent

09 Jul 2026

Steffen

The Staff was amazing and very helpful.

Friends_and_family Family

6/10

Pleasant

08 Jul 2026

md zoynal

parking area .

restroom smell

fragrance at the lobby

room smell improvement
hallway fragrance and more ventiliation will be really good

Family_with_children

10/10

Exceptional

06 Jul 2026

Melinda

Immaculately clean, spacious and comfy room. Their shuttle service has limited hours and space, and limited (but friendly) staff if they have a rush because ORD cancels a bunch of flights.

8/10

Excellent

06 Jul 2026

Micheal

Clean room. Good breakfast and good service.

Self

10/10

Exceptional

06 Jul 2026

NARAYANAN

Large/clean/well kept room.

Partner

10/10

Exceptional

06 Jul 2026

Mauricio

Excellent for short stays

Self

4/10

Poor

06 Jul 2026

Leopoldo

overall, there's better hotels in the area than this

Friends

8/10

Excellent

05 Jul 2026

Yvette

The omlettes Saturday morning were below standards, but the scrambled eggs on Sunday were great. Sausages were good both days.
Was disappointed that the room was hot when we entered, but we got it eventually cooled down.
There were not many towels at the pool.

Friends

10/10

Exceptional

05 Jul 2026

Rohit Singh

Breakfast

Family

10/10

Exceptional

02 Jul 2026

Charles

Very accommodating hotel with all amenities it’s a frequent stop for me and friends when we fly into Ohare

Family_with_children

6/10

Pleasant

02 Jul 2026

Ashley

This hotel was walking distance to Allstate for a concert. The room smelled like it was previously a smoking room. Breakfast left much to be desired and the dining area was very messy. Wasn’t horrendous but wasn’t great.

Family_with_children

8/10

Excellent

01 Jul 2026

Marta

Hotel is conveniently located 2 miles from the airport and provides free shuttle services. It is older hotel, has not been updated in a while but for one night stay it was just enough for us. It is located right by the convention center and has few restaurants around and Target near by. The rooms were clean but outdated and so was the rest of the hotel. Breakfast was ok, just about basic items to keep you full before heading out the door. Staff were helpful. The best feature for me was shower- it was very powerful and felt almost like a massage. I enjoyed my shower! Overall the hotel is ok. For the location and convenience it’s a good choice for travelers having overnight stay or attending events.

Family

10/10

Exceptional

01 Jul 2026

Heather

Cant complain nice hotel

Partner

10/10

Exceptional

01 Jul 2026

Lucky

Everything is perfect

Family_with_children

8/10

Excellent

29 Jun 2026

FENG

It is good for the price. It is quiet for staying over night, has good breakfast. The only negative is having no hotel bus after 1030pm. For late arrival, one needs to call Ubr.

Self

10/10

Exceptional

28 Jun 2026

Ashley

I really liked how quickly check in was. I adore the make up remover wipes it’s so thoughtful. The airport shuttle until 10pm nice touch and the parking is reasonable

Family

8/10

Excellent

28 Jun 2026

Jermaine

I liked that it was Quiet Breakfast was very nice. The Gym was cool but could use a pull up and dip machine. Also the restaurants around the hotel give it a nice feel .Overall I enjoyed my Stay

Family_with_children

2/10

Poor

27 Jun 2026

Suzette

BAD!!!!
Stay there for four night no one came to clean our room until the 4th night. I called on the second night asking why my room was not clean they told me they clean the rooms every other night I asked if I could have fresh towels and they told me ok but did not get anything I had to track done a cleaning staff to get towels. I got better service at a super8 then here very disappointed

Family

10/10

Exceptional

26 Jun 2026

Cort

All good, big clean room and had very good breakfast buffet

Family_with_children

8/10

Excellent

26 Jun 2026

Jerrold

Room was clean and the staff was friendly. Breakfast was fine but could use more variety. Overall a good experience.

Family

6/10

Pleasant

26 Jun 2026

Kimberly

The room was clean and we had a great view of airplanes flying overhead, however, the windows were so filthy you could barely see outside. The front desk staff were on their phones and seemed bothered at check in and check out. Breakfast was the standard fare and the dining room was clean and hostess friendly.

Family_with_children

4/10

Poor

25 Jun 2026

Teri

We have used this hotel for years, & found it great for multiple reasons in the past, However, this time the room had an overpowering bad oder( hinting at some sort of a sewer problem.)

Partner

10/10

Exceptional

25 Jun 2026

Angela

My whole experience was excellent. Front staff was extremely nice! My kids enjoyed the pool! Beds were really comfortable or unless I knocked out because I was super tired lol. But either way, I slept good. My flight was delayed and they allowed me to have a late check out. I'm am so thankful for that! I didn't have to be roaming around houston with my luggage. I highly recommend to make this your stay!

Family_with_children

8/10

Excellent

24 Jun 2026

Gokul

The charging ports were not working that well

10/10

Exceptional

24 Jun 2026

Pratul

Ok

Self

10/10

Exceptional

24 Jun 2026

Edgar

Amazing stay with all the right places near

8/10

Excellent

23 Jun 2026

Darrin

Airport delay, breakfast was good

6/10

Pleasant

23 Jun 2026

Rachel

The rooms were very clean as well as lobby and fitness, the dishes at breakfast were disgusting and another story, while they had stacks to choose from every one had food and grease stains and you had to really dig for one out of the twenty plates even juice cups had food on them yuck! Mixed old food in new food counters gross.

Friends

10/10

Exceptional

23 Jun 2026

Stacey

The breakfast was excellent. Nice variety.

6/10

Pleasant

22 Jun 2026

Mohannad

Decent hotel. The breakfast buffet was way below standards, and poorly attended. I've had better breakfasts in lower tier hotels.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Jessica

The rooms where clean and the employees where nice

Friends

2/10

Poor

22 Jun 2026

turquoise

Room outdated

10/10

Exceptional

21 Jun 2026

Prajakta

Excellent!

8/10

Excellent

21 Jun 2026

Myra

Very attractive and comfortable room, except that the towels were so high up that I could not reach them to take a shower. When we arrived, we asked for a handicapped room, and they offered us one at an additional $80 a night, which we refused. I always thought it was against the law to charge more for a handicapped room than a regular one. We were unable to take the shuttle due to our infirmities, due to the high steps into the van and had to take an uber at our own expense.

Friends_and_family Family

8/10

Excellent

20 Jun 2026

steve

overall good experience but parking was a challenge but hey that's chicago

Partner

10/10

Exceptional

19 Jun 2026

John

C

10/10

Exceptional

19 Jun 2026

Iris Z

Everything was amazing! Rooms were super clean!

Partner

8/10

Excellent

19 Jun 2026

Rosalba

Rooms were clean as well as the property. Great experience with hotel staff.
The only complain is that there were only three items available to order at the restaurant.

Partner

4/10

Poor

18 Jun 2026

Joshua

Location is across from some good restaurant options. Obviously it's loud with being adjacent to the airport. Our room lacked heat so we had an unpleasant stay because of how cold we were.

10/10

Exceptional

16 Jun 2026

Debra

Right by the airport and planes fly right over but very quite.

Partner

6/10

Pleasant

16 Jun 2026

Matracia j

DO NOT book if you are counting on the shuttle! The hotel wasn’t bad, good breakfast, nice rooms, but we booked for a layover and specifically chose a hotel with a shuttle. This one ends at 10:3O however the Hyatt is not his primary priority and that was evident. They use an outside company and he didn’t show to the terminal for his last two 40 min slots. Eventually after enough calls the hotel comped our taxi however I called earlier in the day and 2x while waiting 1.5 hours on the loading dock for the shuttle who mysteriously never came. When we tried to talk to staff they just offered to sign us up for the Hyatt rewards which gives you a free stay but not an actual discount or condolences. Also we scheduled our return shuttle when we checked in and when it came he told us it was too full we couldn’t fit. He filled up at his first stop. THE SHUTTLE IS A JOKE and I would not count on it, and staff had a not my problem mentality about it because it’s an outside company.

Friends_and_family Family

8/10

Excellent

15 Jun 2026

Frederick

Enjoyed the stay. We were about five minutes from car rental return. A lot of food options close to hotel

Partner

10/10

Exceptional

15 Jun 2026

Ralph

The rooms were clean and well appointed. The restaurant was not what In would
call a restaurant. Only a few items on the very limited menu were available and all service was at the bar. The breakfast was the usual hotel fare. Staff was great.

Partner

8/10

Excellent

14 Jun 2026

Diane

Friendly & helpful staff. Hotel well located for restaurants & a Target supermarket. Good sized & clean room but quite a lot of road noise from traffic. Breakfast was average.

Partner

8/10

Excellent

14 Jun 2026

Timothy

Excellent location for ohare and Allstate arena access. Wasn't happy to pay for parking given the elevated room rates. Included breakfast was okay. I don't know if it's a local zoning thing but closing the hotel lounge at 10pm caught many concert goers off guard. No alternative night life options within walking distance.

Partner

2/10

Poor

14 Jun 2026

Malvin

The worst experience ever.

Partner

8/10

Excellent

13 Jun 2026

Trevor

Water pressure in shower was excellent. Bed super comfortable. Parking cheap. Took shuttle to Ohare.

Partner

8/10

Excellent

13 Jun 2026

Andrea

Ok hotel. Shuttle doesn’t run for early morning flights. Had to pay for taxi

Family_with_children

10/10

Exceptional

12 Jun 2026

Jay

I love this hotel. Whether you are there for park and ride, business, or maybe a show at Allstate Arena, this is a sneaky awesome place to stay.

Self

10/10

Exceptional

11 Jun 2026

Magdalena

After a long flight the clean room and soft bed was what was needed.

Friends

10/10

Exceptional

11 Jun 2026

Julia

Staff were very friendly and prompt when there was a large gathering of people checking in. Parking was easy. Room was clean and cool. Water pressure was amazing.

Family_with_children

8/10

Excellent

11 Jun 2026

Maritess

We didn’t like the same breakfast everyday.

Family

4/10

Poor

09 Jun 2026

Andrei

We arrived around midnight after a flight delay and were told no rooms were available, despite having a reservation. Eventually and luckily the manager found somehow a room. Nevertheless, it appears that hotels overbook (just the same as airlines). Be prepared for suprises if you arrive late.

Family_with_children

2/10

Poor

09 Jun 2026

Erin

We weren’t able to use the airport shuttle. Upon arrival, we would have waited at least 30 minutes. Upon departure, we had a booking and ticket for the 5am shuttle. The hotel booked 23 people into a shuttle that seats 7. I was told that most of the people were from the La Quinta, not even the Hyatt. Staff was completely unhelpful and uncaring. A filthy foot pad from a shoe greeted us in our room and the rest of the room was clearly given only the most basic cleaning. Go elsewhere.

Partner

8/10

Excellent

09 Jun 2026

John

Our flight was canceled and had to book last minute. Luckily, we got in early before the rate hikes started.
Everything was good, and the staff was very accommodating however, the airline rebooked us on a 5 AM flight and when I asked if there would be someone at the desk at 3:30 AM to call us a taxi I was assured there would be however when we came down there was no one manning the desk for the 20 minutes it took us to get an Uber.

Friends_and_family Family

4/10

Poor

09 Jun 2026

Lydia

Stay was on the 8th floor. Sleep was not great as it is in the flight path of O’Hare Airport and planes fly over every 15 minutes. The first two nights we had NO LARGE TOWELS and had to dry off with hand towels for two days despite multiple requests to get towels to our room. Night staff was friendly and helpful, day staff not so much. The elevator broke and we had to walk down eight flights of stairs twice. We could go up to our room on the second elevator from the first floor, but going down was not possible because the elevator would not come up to our floor. When I called the front desk to report the problem, the female working the front desk was very rude and gaslit us and saying that the elevator was not broken and we were mistaken. The button for calling the elevator was still lit up two hours later. There was a very nice cleaning lady with a C first name that flagged us down walking in the stairwell and helped us get down one time by allowing us to use the service elevator from the 6th or 7th floor. She needs a raise and treated us much better than the front staff that morning. Be mindful that sitting on a couch downstairs one night, we came upstairs to our room and found a questionable bug crawling on us. I squished it when I saw it crawling on me so we were not able to clearly ID it. It did not look like a bug you would want to take home and I have made it a point to heat treat all my clothes and belongings upon arriving back home. Not going back here.

Family_with_children

8/10

Excellent

08 Jun 2026

Robert

Friendly staff and comfortable clean room with good shower. Very dated with 1980s ambience

Partner