Name: Comfort Suites O'Hare Airport
Address: 4200 N. River Road, Schiller Park, 60176, US

8/10

Excellent

05 Aug 2026

james

Everything about this stay was top notch, staff super helpful, breakfast great, bar restaurant super, bed was comfortable. It's just an older building. The couch was well worn and the carpet was stained.

10/10

Exceptional

05 Aug 2026

Marcus

Nice staff!

8/10

Excellent

04 Aug 2026

Andrea

I did not have breakfast

10/10

Exceptional

03 Aug 2026

Tracye

.

6/10

Pleasant

03 Aug 2026

brittany

Air-conditioned sounded like it was on its last leg. Breakfast, was pretty aweful considering they have a restaurant in the hotel. Their was no ice machine.

10/10

Exceptional

02 Aug 2026

David

💕

6/10

Pleasant

02 Aug 2026

Ttauri

The card key kept going out even not next to bank card or phone which was a hassle. The hallway carpet is old and stained. But I cant complain of price. Also why was breakfast only chicken breast???

6/10

Pleasant

02 Aug 2026

Amanda

Check-in and check-out were friendly and efficient. Location near the airport is perfect. The room was tidy, but was there was an overwhelming pet odor that was hard to ignore. Could be the perfect option for pet owners, but we will not stay here again.

4/10

Poor

02 Aug 2026

Todd

The whole place is a bit dingy. Ripped upholstery, stains on rugs, water stains on ceilings, etc... The television in my room didn't work. It turned on (manually, remote was broken) but there was a dark purple haze over everything. The wifi was so bad I just turned it off and used my phone Internet.
There is a restaurant on site. Also dingy and unappealing and they didn't have whatever I wanted to order even though it was on the menu.
The area is loud and industrial.
Other than that it was lovely.

6/10

Pleasant

01 Aug 2026

Larri

It was OK, thing special.

10/10

Exceptional

31 Jul 2026

Colyn

Good stay, honest staff. They allowed us to check in earlier than usual and when we left, my son had forgotten his fanny pack. We came back 5 hours after we had already checked out. Came in to ask about it and a staff member had grabbed his fanny pack and put it in a plastic bag. We got it back with all his money. Not a dollar missing. Thank you and your staff for a great experience!

4/10

Poor

30 Jul 2026

Sinh

PROS
The lady who works in the breakfast room was pleasant and helpful.
CONS
The young reception staff member who checked us in was shockingly impolite, we were greeted with “your ID”. The facility is in desperate need of repair, renovation and better trained and disciplined staff; the carpet is dirty, ripped and taped over with black tape, the bathroom fixtures show its age and outdated. We won’t stay here again until changes are made.

10/10

Exceptional

30 Jul 2026

Syed

Clean room and staff

4/10

Poor

30 Jul 2026

Seheno

this place is overrated - the night staff was not very professional...he seemed to be very out of this world. the daytime staff was very helpful. breakfast was ok. sofabed is horrible. the walls are too too think, you hear everyone's conversation from next door and from the hallways. room was not very clean at all, carpet full of stains etc...definitely not worth the price we paid.

4/10

Poor

30 Jul 2026

Kawsar

The elder male receptionist was borderline rude ! They don’t offer free parking like they advertise and charge $20 parking fee.

6/10

Pleasant

29 Jul 2026

Connie

The shuttle service and all staff were excellent. The bath tub and hot water were excellent. The bed and pillows were excellent. The air conditioner fan in my room was very loud and rattly, so I had to turn it off to sleep. The room got a bit too warm, but since it was a rainy day not too hot. I can't comment on the breakfast as I wasn't hungry and didn't eat.

An AMC theater is close by and a few handy stores are on the back side of the hotel.

I would stay there again if passing through Chicago.

4/10

Poor

29 Jul 2026

Guadalupe

Good Shuttle service to the airprt but the carpets stink, a lot of smoke odors, small beds, and we couldn't sleep due to people screaming through the night.

6/10

Pleasant

28 Jul 2026

John

Less than half the price of many other hotels in the area, the staff was great, the room was clean and we got a good night's sleep.

Candidly, the building has a lot of wear & tear, but for the price it's a safe place to get a good night's sleep, a pizza in the restaraunt for dinner, some breakfast, and then a convenient shuttle ride to O'Hare.

If you need marble and all that, spend $350 and stay at the Hilton or Hyatt

2/10

Poor

28 Jul 2026

Alvaro

We booked a one night stay here after a flight cancellation. We did not last more than an hour in here. The room was dingy, and smelled of food. The hotel itself is very old and in need of some serious upgrading. TV’s in the room did not work and the remote control had a plastic bag over it. TURN DOWN SERVICE OCCURS EVERY THREE DAYS AT THIS HOTEL - that is a serious red flag. We handed in our room key and left. Also, the area is not the best.

Don’t book here.

2/10

Poor

27 Jul 2026

Jaia

They’re in the process of renovating. Tv didn’t work. Pullout bed was old and rusty. Carpet was dirty. Shower drainage was slow. Everything that went wrong went wrong.

8/10

Excellent

27 Jul 2026

Jose

Buen desayuno

6/10

Pleasant

27 Jul 2026

Samantha

The property itself is decently clean. The bed are comfortable, but it definitely needs some major updating, as the couch was ripped, and you could tell that the ceiling had not been properly maintained, since they was paint and stucco peeling off around the windows

10/10

Exceptional

27 Jul 2026

David

La atención en el lobby las chicas fueron muy amables

4/10

Poor

27 Jul 2026

Jorge

Pull out bed is not usable, mattress is very worn and can fell each bed spring.

8/10

Excellent

27 Jul 2026

Terry

The staff was awesome. And the breakfast was great

10/10

Exceptional

26 Jul 2026

Miguel

Good place Good service and excellent

10/10

Exceptional

26 Jul 2026

juanita

I have no complaints. My stay was just fine. The breakfast was great. Staff was very friendly and helpful.

2/10

Poor

25 Jul 2026

SHAOBO

Very poor and no WiFi, like a motel.

10/10

Exceptional

25 Jul 2026

Henry

Airport Shuttle was perfect

10/10

Exceptional

25 Jul 2026

Ruhama

Very excellent and good place yo stay loved it

10/10

Exceptional

25 Jul 2026

georgina c

Good breakfast the air conditioner did not work in our room and the lady at the front moved us to another room right away

8/10

Excellent

24 Jul 2026

Dana

Na

2/10

Poor

23 Jul 2026

Jowayne

Room are not excited as the picture online

2/10

Poor

23 Jul 2026

Christopher

I would stay elsewhere. I wasn’t expecting much but this place was run ragged and smelled terrible (chemical, smoke, you name it). If you look at the reviews, it seems like it used to be better. Again I had super low expectations and totally expected it to be dated/not flashy. But it just wasn’t clean at all. I booked a different hotel 15 minutes after arriving - definitely shoulda just got a different place to begin with.

People were fine and I hate to give such a tough review. But it really was an outlier. Stayed in some motels you’d expect to be a lot worse than the hotel without any issue. This place is just.. unique.

4/10

Poor

23 Jul 2026

Marta

This property is horrible! The whole property stinks like cigarettes. The furniture is very old and all scratched up. The rooms were yucky. The free shuttle took forever to get to the airport as the driver decided to run another job after accepting ours. Instead of waiting 3 min. Like the app said, we waited well over half hour which was a hassle at night with the kids.

8/10

Excellent

23 Jul 2026

Billie

The grassy area to walk the dog was littered and pretty small, but otherwise the hotel was clean and the staff were friendly.

2/10

Poor

22 Jul 2026

Saqib

Bed was broken I told them they didn’t help me with that and didn’t provide me any other room

6/10

Pleasant

22 Jul 2026

Lourdes

Surprisingly good breakfast; carpeted rooms not vacuumed at all.

8/10

Excellent

22 Jul 2026

Matthew

I'd stay here just for the excellent 24/7 free shuttle service to the Blue Line and the airport alone!!

10/10

Exceptional

22 Jul 2026

Charles R.

Having the restaurant there was very nice!

Self

2/10

Poor

22 Jul 2026

Alejandro

Not the worst but just pay extra and get better quality hotel

Family_with_children

2/10

Poor

21 Jul 2026

Tasha

The property was very run down and dirty. The first room we were given was supposed to accommodate 4 adults, the pull out sofa would be large enough for one adult or two small children, but not two teens or above. Also, it would not pull out fully in order to be slept on, the mattress was about 2 inches thick, and was stained to the point we were not comfortable using. We changed rooms to have two beds; the beds were very small. We had to sleep real close to each other. The breakfast was not great.

Family_with_children

10/10

Exceptional

21 Jul 2026

Caleb

Definitely don’t expect nothing crazy for breakfast it’s very simple, if you like a real breakfast definitely go elsewhere

Self

8/10

Excellent

21 Jul 2026

Renee

The place is rather shabby with lots of dings in wood furniture inside rooms. The carpet in my room had many stains from spills. It was not clear that parking was not free - \"parking available\" is a new code word for me - and so a charge of $20 was added to the cost of the stay. All that said, the continental breakfast set up inside Uno's was very convenient (great coffee) and the room was very quiet.

Partner

10/10

Exceptional

21 Jul 2026

Chelle

The best part about this hotel was the free shuttle access to the blue line and to the airport. Your driver, Shirley, is super friendly, and she will remember you! The complimentary breakfast was delicious and plentiful, and we loved the coffee! They have a Pizzeria Uno on site that is open from 11 AM to 11 PM. If you want deep dish, you need to arrive before 10 PM, but you can order everything else up until closing time. This hotel is not the newest or most updated, but the beds are comfy, the towels plush, and the shower excellent. This was a great stay for us for a couple of nights before we headed up to Michigan.

Partner

6/10

Pleasant

21 Jul 2026

Amy

Shuttle was great, property pretty warm down, bed was lumpy

Family_with_children

10/10

Exceptional

20 Jul 2026

Tania Limarie Saez

Área asecible, tranquila , céntrica

Family

8/10

Excellent

20 Jul 2026

Ana

Overall, it was a good stay, but there is room for improvement. My first room had a very strong marijuana smell, but the front desk was very helpful and quickly moved me to another room. I think the hotel should make sure rooms are odor-free before check-in. Other than that, it was a good experience for a short stay, and the breakfast was good.

Partner

10/10

Exceptional

20 Jul 2026

Amy

The room was very clean and ask the staff I dealt with went above and beyond with a situation I was in. They were awesome!!

6/10

Pleasant

20 Jul 2026

Corey

This is a well used hotel. The rooms are clean where it matters, the bathroom and bed. The furnishings, drapes and carpet are pretty worn and stained, especially the common areas. So take it into consideration as a whole.

The front desk staff was friendly and personable. I did not use any amenities. If you need a quick stop for a night's sleep, this will do the trick if you don't mind old, worn carpet.

Self

10/10

Exceptional

20 Jul 2026

Elizabeth

Clean room, shared place and breakfast place. Hotel staff were very helpful with all my needs. Overall had a stress free enjoy full stay. My flight plans ended up being cancelled so being able to get a room that night was fantastic.

Self

8/10

Excellent

20 Jul 2026

Bonnie

The room was clean and wonderfully spacious. The staff was great. Breakfast was very good—the scrambled eggs were delicious and fluffy and the turkey sausage was a special treat!

Partner

10/10

Exceptional

20 Jul 2026

Jacob

Overall was older building but they kept it clean

Partner

2/10

Poor

19 Jul 2026

Patricia

Arriving at the property I already knew it was going to be a long three nights… parking was hard to find, smelled awful walking in, coffee station had trash over flowing all the time & hallways smelled and looked awful.. manager needs to walk the halls and property for sure. Housekeepers & breakfast lady were always polite. The African-American guy that was behind the desk had great attitude, always smiling and ready to help. Other than that, I have nothing else good to say.

Family_with_children

2/10

Poor

19 Jul 2026

cody

Elevator went down and couldnt leave for a good amount of time. The rooms need new furniture as there were rips and stains all over.

Friends_and_family Family

2/10

Poor

19 Jul 2026

Iris

Expedia re-booked our stay to this hotel and we weren't aware of the place or area it was on. We called immediately to expedia after looking into it and they told us to call the front desk to cancel. The front lady was really rude and couldn't offer any help until the manager was there (2 days after the booking)
At the end, they refused to do a refund and we paid 200+ for free due to their inability to help.

Family_with_children

10/10

Exceptional

19 Jul 2026

Lori

A tiny bit outdated but well worth the money! Convenience is clutch, and the breakfast buffet is really nice! 2nd time staying here, and I will be back!

Partner

4/10

Poor

19 Jul 2026

Kimberly

Couches have tears, shower head was cover in black mildew slim stuff and tub had soap scum, floors needed vacuumed.

Family_with_children

4/10

Poor

18 Jul 2026

Jorge

Front doors didnt feel welcoming, dirty glass. Lobby furniture way too old. Room was good and very clean. But first impression maters too. My room door card didn’t work the first night, I had to go down to let them know and they re do my cards. Second night, didn’t work again so I went to front desk to let them know and they re do my cards, after that I went back to my room (7th floor) and it didn’t work again so I had to go down and they re do my card. By then I wasn’t happy with the attention to the matter. NOT a single apology or anything. Elevators were dirty and you can see dead bugs in the light ceiling.

Self

2/10

Poor

18 Jul 2026

Bernice H

There was nothing to like. First checking in the young lady had an attitude I place my ID in her hand she place it on the counter I said mam I place it in your hand she gave me a sour look slam my ID in my hand with an attitude. Woke up Friday with wrap on hands and legs I showed it to the front desk clerk. Saturday 7/18/2026 morning went to urgent care discovered bedbugs bites needs to make appointment on Monday to find out what kind out the exact kind of bug bites

Family

2/10

Poor

18 Jul 2026

Shuab

Overall very outdated hotel. Need updates head to bottom. Poorly surviving 😪

Family_with_children

4/10

Poor

16 Jul 2026

Syed Mir Momin Ali

Old really old, terrible breakfast

Family

6/10

Pleasant

16 Jul 2026

Roger

The attached Pizza Uno had great pizza, and the room was good sized. Staff was helpful. But the couch was very uncomfortable and the room smelled like someone had smoked in there (and probably not tobacco). The smoke from the Canadian wildfires probably didn’t help, but I will likely look elsewhere next time. Although I’ll probably come back for the pizza!

Family

2/10

Poor

16 Jul 2026

carey

My stay at Comfort Suites Chicago O'Hare was absolutely terrible. The room was dirty, and the bathroom was not clean. The shower handle fell off at the stem, making it difficult to use. The furniture was damaged and looked like it had been chewed on by a dog.
The staff was extremely rude and unhelpful, which made the experience even worse. Breakfast was disappointing—the food was cold, and there were very few options available.
To top it all off, the hotel charges an additional $20 per night just to park in the outdoor lot. Between the poor cleanliness, broken amenities, unfriendly staff, disappointing breakfast, and extra parking fee, I would not recommend staying here. I do have photos of everything mentioned!

Self

6/10

Pleasant

16 Jul 2026

Virgil

Got here and was told 100 deposit which is fine but I go up to my room and the room had stains all over the carpet. So didn’t understand how u have to pay for a deposit and the rooms aren’t even all the way clean. The carpet even had sticky spots that was even strange. Didn’t know you had to pay for parking either that was another 20 dollars a night. Parking lot fills up so now me and my 1 year old son had to walk around the building after parking on the street for paid parking after we went to get some food. Check out was at 12 which was nice but had to pay another 10 dollars just for an extra hour. There was nothing special about this hotel it did come with breakfast in the morning but to pay for extra everything is insane.

Friends_and_family Family

2/10

Poor

15 Jul 2026

Gery Alberto

It needs to do more maintenance, the beds were not so comfortable, the room was a bit dirty. And the reception ones are a bit pedantic.

Family_with_children

10/10

Exceptional

15 Jul 2026

Mahad

i like the hotel it's very place

10/10

Exceptional

14 Jul 2026

David

Todo

Partner

2/10

Poor

14 Jul 2026

Emalka

Dirty hotel room I ever seen in my entire life.

2/10

Poor

13 Jul 2026

Zeeshan

Oldest furniture, Pathetic Breakfast and deteriorating rooms including bathroom faucets. Biggest mistake of Life.

Family_with_children

2/10

Poor

13 Jul 2026

amir

We pay $20 for parking, but there is a sign out there saying that we’re not responsible for any damage or tapped to your car. I don’t know what’s the point paying I wasn’t happy with the hotel. It was dirty. The couch was ripped. There was a spot in the bathroom. There was spot on the sheets on the bed, and I wasn’t happy for what I paid for and I wouldn’t recommend anybody for this hotel.

Family_with_children

6/10

Pleasant

13 Jul 2026

maria

Its Was Okay Just To get Your Rest For The Night Quite Place Clean

8/10

Excellent

13 Jul 2026

Rhonda L

We liked the fact that they had parking since we were leaving out of Ohare and not coming back for a week. And the shuttle to the airport made that easy. Alaso we were leaving early before the breakfast was open but they had \"to go\" breakfast bags which we thought was very nice. The room was fine. Adequate and met our needs.

Partner

2/10

Poor

12 Jul 2026

Purna Chandra

The rooms were smelling bad and the carpet had some sticky substance. We asked them to fix but they took a day to respond and and it still remained the same. More than terrible experience: words are not enough to describe.

Family_with_children

4/10

Poor

11 Jul 2026

Tracy

Clean room, sofa bed was all springs no cushion.. NOT sleepable, plumbing issues in our room, staff is friendly breakfast was good.

2/10

Poor

11 Jul 2026

Concepcion

I don't know why Comfort Suites has very good rating. Our room 309 was TERRIBLE! As soon as you get off elevator, BIG DUCT TAPE on ripped dirty black carpet. Key card to room old fashioned. Entry has ripped carpet. Furnitures all scratched! Bathroom not well kept and clean. Hair strands on floors. I was deceived that a patron wrote newly renovated. That patron lied! This property NEEDS TOTAL RENOVATION! Also they charge $20 parking and not even a parking structure or has gate. Just park anywhere around the vicinity. Do NOT book at this place!!! I was disappointed!!!!!

Family

2/10

Poor

10 Jul 2026

Pedro

Room dirty bed is has little blood

dirty I'm cancel my hotel thanks

Partner

2/10

Poor

09 Jul 2026

Wanda

This hotel was the most run down place I’ve ever been to. The room was as gross. The carpet was severely stained. The walls and ceiling had patch work done. It smelled and was awful. On top of this you have the nerve to charge a $100 incidental fee. I’m very disappointed in Choice. I’ll never ever stay here again.

Self

8/10

Excellent

08 Jul 2026

Charles R.

Close to the airport and very friendly staff! I would definitely stay there again!

Self

10/10

Exceptional

08 Jul 2026

CHERYL

Room was clean and bed was comfy

Friends

8/10

Excellent

08 Jul 2026

Joseph

Let us check in early, room was clean. Older hotel but still in good shape. Next door to aldi and number of restaurants only a block. Best of all shuttle to Ohare quick service.

Partner

4/10

Poor

08 Jul 2026

Corie

....

Self

10/10

Exceptional

08 Jul 2026

Benjamin

The convenience of a restaurant in the hotel along with a bar across the parking lot can’t be beat.

Self

6/10

Pleasant

07 Jul 2026

Elzbieta

The rooms are somewhat clean. There were stains in the carpet and the pull out couch bed was falling apart. The beds were clean including the linens. The drawers of the furniture in the room are not. We found an orange peel from before in there as we first entered the doin. The bathroom was clean. The breakfast was fine. Simple but can’t complain. Overall a decent stay. It can get a bit loud as the planes take off right over the hotel. You can hear O’Hares take off right through the night if you are a light sleeper.

Family

2/10

Poor

07 Jul 2026

amani

One of the very worst hotels I ever stayed at. It’s close to the airport but that’s about it. Upon entering the rooms the smell was off. I went immediately to check how clean the beds are. Dead insects were on the dirty mattresses. There was mold above the shower in the bathroom. As for the carpet, you don’t want to step barefoot on it. The sofa bed was a joke. It was thin, ripped, you could feel each and every spring in it, and the metal frame broken. I have no idea how they would advertise this room as sleeping six. The sofa bed is not even useable. The fabric on the sofa is ripped and super dirty. Plz safe your money and go somewhere else.

Family_with_children

10/10

Exceptional

06 Jul 2026

Joshua

Breakfast was good. Staff was friendly and helpful. Very close to the O’Hare blue line station which takes you downtown.

Family_with_children

4/10

Poor

05 Jul 2026

Edgar

Parking, no bag trash,

Family_with_children

10/10

Exceptional

05 Jul 2026

Cory

I thought the accommodations were very nice, with nice staff…and its an easy commute about, to and from.

Self

6/10

Pleasant

05 Jul 2026

SHARATH

Paid for parking but had to find parking on the street.
Breakfast was decent, that staff was good.
Overall premises was not maintained well.
Room was not that clean. The hall was dirty and sofa bed was in terrible shape and dirty.

Family_with_children

10/10

Exceptional

05 Jul 2026

Cassandra

Room was clean bedding was decent free breakfast was a plus. Didn’t like to pay $20 per day for parking when the lot was attached to the hotel that was excessive but other than that it was nice. Stayed with my 3 kids for the Fourth of July weekend.

Family_with_children

6/10

Pleasant

05 Jul 2026

Chikako

It’s very good location.
They provide free breakfast and quick customer service.

However, my bathroom was very terrible because it’s wet on the floor after taking shower.
I called them to clean my room because they do not clean every day and I used all dry towels to absorb the water.

Self

10/10

Exceptional

05 Jul 2026

Mela

Very convenient location to the airport. Currently undergoing renovations, & the renovated rooms are very nice.

Self

4/10

Poor

04 Jul 2026

Renuka

Carpet was dirty, room was smelly and couch was ripped. Breakfast was okay. Staff was good

10/10

Exceptional

04 Jul 2026

Alana

The staff was so helpful. I enjoyed our stay. And was aware that they’re renovating. I can’t wait for the updates as the room had furniture that was ripped.

I did enjoy the hot water as well. Like it’s really hot and amazing!!

Friends_and_family Friends

8/10

Excellent

04 Jul 2026

Amya

I liked the room and the staffed and the restaurant was nice

4/10

Poor

03 Jul 2026

Eyal

Not great!
Old and poorly maintained.
Paid parking. Scheduled the complementary shuttle to the airport, but they canceled at 4:30am without notice.

Self

8/10

Excellent

03 Jul 2026

Jennifer

Steph from the Pizzeria Uno was AWESOME ! Everytime I called the property they where kind , very quiet. Will definetly recommend and stay again!

Partner

2/10

Poor

02 Jul 2026

Itohan

The cost that are not shared prior to booking are very problematic. There is $100 a day hold on the room and $20 for parking. Not worth the accommodations or front desk service. There are comparable and even superior hotels in the area that do not have those additional charges.

8/10

Excellent

01 Jul 2026

DANIEL

Everything was ok ..but I booked a suite with sofa bed believing that

10/10

Exceptional

30 Jun 2026

Ann Rose Aquino

We enjoyed our stay, and staff was so friendly. Definitely will stay again.

Family