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Aloft Chicago O'Hare

Chicago - IL · United States

9700 Balmoral AveView location

9.0/10Excellent1,158 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.4/109.4
Condition9.0/109.0
Amenities8.8/108.8
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Aloft Chicago O'Hare

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a ballroom. Enjoy a meal at Re:Fuel or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.

Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee. Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Make yourself at home in one of the 247 air-conditioned guestrooms. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Distances are displayed to the nearest 0.

Read more about this hotelShow less

Located in Rosemont, Aloft by Marriott Chicago O'Hare is just steps from Parkway Bank Park Entertainment District and 3 minutes by foot from Fashion Outlets of Chicago. This hotel is 0.3 mi (0.5 km) from Rosemont Theatre and 0.5 mi (0.8 km) from Donald E. Stephens Convention Center.

Make yourself at home in one of the 246 air-conditioned guestrooms. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 4.5 to 9 per person
    • Self parking fee: USD 30 per day (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Parkway Bank Park Entertainment District 0.2 km / 0.1 mi
Fashion Outlets of Chicago 0.3 km / 0.2 mi
Rosemont Theatre 0.5 km / 0.3 mi
Donald E. Stephens Convention Center 0.7 km / 0.4 mi
Impact Field 0.8 km / 0.5 mi
The Dome at the Parkway Bank Sports Complex 1.2 km / 0.7 mi
Rivers Casino 2.8 km / 1.7 mi
Allstate Arena 4.8 km / 3 mi
North Suburban Family Medicine 6.9 km / 4.3 mi
Harlem Irving Plaza 7.6 km / 4.7 mi
Milwaukee Avenue 9.1 km / 5.7 mi
Dominican University 10.1 km / 6.3 mi
Copernicus Center 10.4 km / 6.5 mi
Portage Park 11.2 km / 6.9 mi
Concordia University Chicago 11.4 km / 7.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 246
  • Number of floors (main building): 6
  • Single rooms: 158
  • Double rooms: 93
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
Show 53 more facilities & services
  • Wheelchair-accessible
  • Car parkExtra charge
  • Garage
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • Garden
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Private pool: 1
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centre
  • FaxExtra charge
  • Indoor freshwater pool
  • Sun loungers
  • Pub
  • Spa centre
  • Breakfast
  • Continental breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Aloft Chicago O'Hare

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Aloft Chicago O'Hare

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Aloft Chicago O'Hare

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Two Queen BedsQUADRUPLE • Accessible-Two Queen Beds • 1 BedroomQUA.H6-2Q
    QUADRUPLE Accessible-Two Queen BedsPhoto unavailable4 photos

    Aloft Chicago O'Hare

    QUADRUPLE Accessible-Two Queen Beds

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2Q

    Room amenities

    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Microwave
    • Wheelchair-accessible
    • Cot on demand
    • Pay movies
    • Toiletries
    • Desk
    • Mini fridge
    • Fridge
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Aloft Chicago O'Hare

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Aloft Chicago O'Hare

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Aloft Chicago O'Hare

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Aloft Chicago O'Hare

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 20 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable13 photos

    Aloft Chicago O'Hare

    DOUBLE TWO QUEEN BEDS

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Fridge
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Cable TV
    • Desk
    • Toiletries
    • Pay movies
    • Cot on demand

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Aloft Chicago O'Hare

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Aloft Chicago O'Hare

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Aloft Chicago O'Hare

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 BedroomDBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable4 photos

    Aloft Chicago O'Hare

    DOUBLE Accessible KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Cable TV
    • Desk
    • Toiletries
    • Pay movies
    • Cot on demand
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Fridge
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Aloft Chicago O'Hare

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Aloft Chicago O'Hare

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 20 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable12 photos

    Aloft Chicago O'Hare

    DOUBLE KING SIZE BED

    Room photos

    12 photos

    Room overview

    Smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Fridge
    • Cable TV
    • Desk
    • Toiletries
    • Pay movies
    • Cot on demand
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Aloft Chicago O'Hare

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Aloft Chicago O'Hare

9.0
Excellent
1,158 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
oscar
Todo bien .
8/10
Excellent
31 Jul 2026
Deyana
Just know u have to pay for parking at the hotel if u drive or have an rental vehicle
8/10
Excellent
26 Jul 2026
Clara del Carmen
The hotel was really clean, the staff was great, the shuttle driver was very friendly. I didn't get a chance to use the amenities but other than that I recommend this place.
10/10
Exceptional
26 Jul 2026
Edith
Beds were clean and very comfortable
10/10
Exceptional
24 Jul 2026
Samuel
Nice hotel. Close to the airport clean and spacious room
8/10
Excellent
22 Jul 2026
Dolores
This location is well situated near shopping and the Entertainment District. Always consistent service the staff are great. My only disappointment was being charged $20 for parking. I had a pre-paid, non-cancellable reservation and am a Marriott Lifetime Gold Member, parking should have been included. Tired of surprise fees that are not clearly spelled out in the reservation, and also tired of not being valued as a long-time, loyal customer.
4/10
Poor
21 Jul 2026
Kai
The shower didn’t have a seal under the door and water was coming out all over the floor. The sink also didn’t drain well. The ac stopped working in the middle of the night. Missed our flight and only had 6 hours. It was a very expensive 6 hours of rest for what we got.
Family_with_children
10/10
Exceptional
20 Jul 2026
Daniel
I would stay here again- no problem.
Self
10/10
Exceptional
19 Jul 2026
John Carmelo
Clean room and Staff are super nice..
Partner
6/10
Pleasant
13 Jul 2026
Celesta
The air conditioning unit had been leaking into the room and the carpet on that side of the room was wet and smelled of mildew.
10/10
Exceptional
12 Jul 2026
Melanie
Amazing !!
Partner
10/10
Exceptional
12 Jul 2026
Jennifer
Great stay! Excellent location! We would stay here again.
8/10
Excellent
07 Jul 2026
Scott
convenient to ORD
8/10
Excellent
06 Jul 2026
Deonta
Everyone was so nice, I did think that the breakfast was complimentary but it was not. Overall it was still a great experience!
Friends
8/10
Excellent
05 Jul 2026
Kevin
Great location
Partner
10/10
Exceptional
01 Jul 2026
Alexia
Location was perfect
Partner
10/10
Exceptional
30 Jun 2026
Miguel
Está muy bien ubicando
Partner
10/10
Exceptional
29 Jun 2026
Paulo
Great hotel
10/10
Exceptional
25 Jun 2026
chris
Great Staff and especially the airport transportation service.
Self
10/10
Exceptional
22 Jun 2026
shasta
One of the cleanest hotels I've stayed at
Partner
8/10
Excellent
22 Jun 2026
Lynne
Great location walking distance to everything. The hotel does show a lot of wear.
Friends_and_family Friends
6/10
Pleasant
22 Jun 2026
Joshua
Water flooded the bathroom when we took a shower and the response from staff was ‘yeah, sometimes that happens’.
Partner
2/10
Poor
21 Jun 2026
Susan
I travel a lot, for business and pleasure. This was the worst hotel experience I’ve ever had. The man that checked us in on Friday June 19th at 3pm was rude. No eye contact, did not ask how many keys we needed, did not direct us to the elevators, zero customer service. The bathroom mirror in our room was broken and dirty, the lights over the bed did not work, we had 2 towels 1 of them was stained, and the body wash in the shower was empty. We were in room 215 and our neighbors woke us up on the 1st night at 1am slamming doors, smoking in their room, yelling at the top of their lungs, and I mean YELLING. They kept us awake until almost 4am. The 2nd night the same thing, woke us up at 2:45am so we packed up and left. I will never stay at the hotel again. Horrible.
Partner
10/10
Exceptional
19 Jun 2026
Martin
The room was clean and quiet for being so close to O’Hare. Staff was friendly and accommodating I’ve found aloft to be on the modern side from a design perspective and this facility did not disappoint.
Friends_and_family Family
10/10
Exceptional
14 Jun 2026
Rodney
Long term parking available.
Family
10/10
Exceptional
14 Jun 2026
George
Excellent stay. Pets do stay free, but they limit you to the first floor. Walking distance to restaurants and a venue that sometimes has live music (pets are NOT allowed there). Only inconvenience was the parking situation - you park in a garage (attached to the hotel via skywalk) for the shopping area and the hotel validates your parking tickets for a daily fee.
Partner
8/10
Excellent
11 Jun 2026
Mohsen
Clean room
6/10
Pleasant
08 Jun 2026
Leroy
Overall service was Mediocre, never change bed linen or towels never cleaned my room
Family
8/10
Excellent
07 Jun 2026
Joshua
Bed was soft and shower was amazing
Self
6/10
Pleasant
06 Jun 2026
Patricia
Pretty basic. No frills.
Family
10/10
Exceptional
02 Jun 2026
Beverly
Walking distance from hotel, that was a plus and very friendly staff, rooms very clean, I will definitely be staying there again
Family
4/10
Poor
01 Jun 2026
Deshaun Raquel
I will never stay there again. Service terrible
6/10
Pleasant
31 May 2026
Toni
There’s no free breakfast everything in the make shift kitchen was over priced the shower has no shelves in it and I had to keep opening the shower door to access my toiletries!! The refrigerator was in the bathroom area under a table and the door jammed to the freezer I was offered another one with no freezer and that fridge wasn’t cold! The mattress on the bed was sliding around the wooden pallet it sits on! The pillows were worn out and flat! My stay was decent, probably won’t rebook this hotel!
Friends
8/10
Excellent
31 May 2026
Rod
Toilet sat way too low. Bedside lights didn’t work. Long way to park car need valet for that.
Partner
10/10
Exceptional
29 May 2026
Jalyssa
Great stay! The hotel was very clean, the staff was friendly and welcoming, and the airport shuttle service was convenient and reliable. Would definitely stay again!
Family
10/10
Exceptional
26 May 2026
Suzet
I love this place.
6/10
Pleasant
24 May 2026
Brianna
All was decent. I would have liked having a microwave in my room and a fridge that wasn’t sitting on the floor
10/10
Exceptional
11 May 2026
Paige
Great staff. Clean room. Great service handling packages.
10/10
Exceptional
07 May 2026
Samantha
Clean rooms, great bartenders! Amazing location
Business
10/10
Exceptional
05 May 2026
Isaac
H
8/10
Excellent
03 May 2026
William
Stayed for a quick sleep between a concert and an early flight. Room was immaculately clean and the bed was very comfortable. Parking was a bit confusing and the parking price was steep.
Partner
8/10
Excellent
02 May 2026
Samantha
Nice hotel near O'hare walking distance to many restaurants and the Outlet Mall. Comfortable bed with pick-up breakfast in the lobby. My only complaint is the heating system is very loud and distracting while sleeping.
Self
10/10
Exceptional
30 Apr 2026
Dan
Perfect for wheelchair users!
Partner
10/10
Exceptional
30 Apr 2026
jennifer
Great experience. Clean rooms, friendly staff, comfortable beds and easy parking.
Family
10/10
Exceptional
28 Apr 2026
Nicholas
Awesome
Friends
6/10
Pleasant
27 Apr 2026
Jemel
Everything was great except the parking. Parking is between $20-$40. Parking was supposed to be validated by the hotel but was still charged $20 to exit the parking garage and once your in your in. No in and out privileges. Also got a mysterious accidental $50 hotel charge after I was checked out that the employees couldn’t explain. I’m still waiting for all the extra charges to fall off!
Partner
8/10
Excellent
26 Apr 2026
Yvette
There was no free breakfast. $2.50 for an overripe banana was steep. The rooms were clean and comfy.
Friends_and_family Family
10/10
Exceptional
26 Apr 2026
justin
Great room and clean property. Good location near bus and train station. Great staff as well
Family
10/10
Exceptional
26 Apr 2026
Jamie
Staff were friendly and helpful with questions. Room was nice size for a short stay. WiFi was a bit hard to connect to. Breakfast options for purchase was a good selection.
Partner
8/10
Excellent
24 Apr 2026
Samantha
Wish there was a bathtub. Loved the room though. Great location to the square in downtown rosemont.
Partner
10/10
Exceptional
23 Apr 2026
Ashley
Great lobby bar. The whole lobby area felt like an upscale lounge. It was raa was ally nice!
10/10
Exceptional
22 Apr 2026
Anacinthia Perez
This was one of the best stays I’ve ever stayed at. The stag was super friendly and helpful and the property was nice and close to my event! Love this hotel!
Business
10/10
Exceptional
22 Apr 2026
Michael
This was a guys trip and great location
Friends_and_family Family
8/10
Excellent
22 Apr 2026
Linn
Close to the airport with free shuttle. Also close to the outlet mall. Good hotel for the price.
Self
10/10
Exceptional
20 Apr 2026
mary
I truly enjoyed my stay @ the Chicago o”hare Aloft. Truly a great local close the the convention center. The staff was pleasant and the room modern and clean. I would recommend them and definitely stay again. Plus they have a pool!
Self
6/10
Pleasant
19 Apr 2026
Alegna
At first, everything went wrong, the room hadn't been cleaned, and there were bugs on the shower curtain, which also looked dirty. We spoke with the front desk, and they moved us to another room; it was clean, but the air conditioner made a lot of noise.
Pet
10/10
Exceptional
19 Apr 2026
Chad Lynn
It was a little noisy being near an airport but, thats kinda given all things considered. If you can sleep past that, this was one of the best hotels Ive ever stayed at. I loved my time here.
Self
10/10
Exceptional
15 Apr 2026
Christina
Great location and clean hotel!
Partner
6/10
Pleasant
13 Apr 2026
Toby
Right by the airport so, loud. A/C was noisy. Pretty clean. $20 extra for parking.
Partner
10/10
Exceptional
12 Apr 2026
Jessica
The location was excellent, there are shops and restaurants and an outlet mall all in walking distance! If you use the parking garage just in front of Aloft, it’s $20/day parking.
Self
8/10
Excellent
11 Apr 2026
Amina
Not sure if they have plumbing issues or what but there’s a weird scent coming from the sink and shower that seems to be masked with air freshener. Some of the other guests have the same issue. Also, room service never came to our room to exchange the towels in the 3 days we were there. Other than that, it’s a good enough hotel. They have a shuttle and around the corner there’s a comedy club, bowling alley, and AMC Theater.
Friends
10/10
Exceptional
08 Apr 2026
Marco
Everything perfect
10/10
Exceptional
08 Apr 2026
Vicky
This was one of the cleanest hotels we have ever stayed at!
The only haha downside, housekeeping walked in at 9 am (husband said she knocked but he wasn't sure if it was me in the shower knocking or the door next store) so she walked in with a clipboard and got the scare of her life with a half naked, 50's over weight man! Now I'm not asking for anything for me but come on Aloft its 2026 why are your cleaning crews still using paper!?! Get those workers on a App!
Family
10/10
Exceptional
06 Apr 2026
Philip
Great location very walkable
10/10
Exceptional
01 Apr 2026
Francisco
Good shuttle service
Partner
10/10
Exceptional
28 Mar 2026
Vitaliy
Amazing hotel!!!
We loved it very much. We will gladly stay there again.
Family
8/10
Excellent
24 Mar 2026
Russell
This place is nice and clean! It’s perfect for a night stay with 24 hour free shuttle.
Partner
6/10
Pleasant
23 Mar 2026
Dale
I loved that the property is pet friendly. That was my deciding factor in booking this hotel.
The beds and pullows however were not very comfortable. I found the bed to be very hard and hurt my back and hips. I could not get comfortable. The pillows are puffy but flatten when you put your head on them and because of the lack ok support my neck was very sore.
Our room faced the highway and the noise from the traffic was so loud you could hear people racing and reving their cars. You could hear the planes flying and you could feel the shaking from the plane above.
The staff was very friendly and took care of our needs.
Ooh another thing. The food is extremely expensive. I bought a Gatorade water and an icecream bar and spent $21.00! That was all I purchased. They also do not have a complementary breakfast.
Family
8/10
Excellent
19 Mar 2026
Marcela Rodriguez
Good experience
10/10
Exceptional
19 Mar 2026
Laurely
Room felt comfy and cozy.
Family
10/10
Exceptional
16 Mar 2026
Heidi
Place was nice. I booked place for my wife and daughter. Was disappointed there wasn't a breakfast. I should have paid closer attention.
10/10
Exceptional
16 Mar 2026
Jose
Good
Friends_and_family Family
10/10
Exceptional
14 Mar 2026
Jesus
Excellent
Partner
6/10
Pleasant
14 Mar 2026
Karen
The location is nice for doing a night at the entertainment district. The hotel was clean, however the beds are awful! Like sleeping on a board! My back is killing me. I thought is was just me, but my 21 year old daughter woke up and said the same thing, her hip hurts! Also the woman at the front desk was a bit snippy.
Friends_and_family Family
10/10
Exceptional
14 Mar 2026
Matthew
It was wonderful. Staff is great
10/10
Exceptional
10 Mar 2026
Lukasz
Good place to stay
10/10
Exceptional
10 Mar 2026
HERB
Ice is downstairs and not on the floor your at I was never told this when I checked into my room when I went with the bucket up and down the hallway saw house keeper and she said the ice is downstairs other then that bed was very comfortable
Partner
10/10
Exceptional
09 Mar 2026
Cornelius
Great visit 😊
6/10
Pleasant
08 Mar 2026
Katherine
When we arrived we were told there was no valet. Also, parking is validated when you were a guest at zanies or sugar factory, so why were we charged for parking? The room door (257) was not opening or shutting properly. We let them know it had issues. They said they would contact maintenance. Only plus was walking to zanies and sugar factory. Lastly, it was very noisy-our room heard street honks and all the business noise. I don’t know if there are quieter rooms throughout but this one was loud.
Partner
10/10
Exceptional
07 Mar 2026
IKER
Airport shittle very convenient
10/10
Exceptional
05 Mar 2026
Alexia
I love A loft hotels. I love how fast I can check in. I love the customer service. I love how clean the rooms are I love everything about this place and I can’t wait to visit again thank you.
10/10
Exceptional
03 Mar 2026
Jeffrey
Good
Friends_and_family Friends
10/10
Exceptional
02 Mar 2026
Dorothy
Such a great location!!!
10/10
Exceptional
23 Feb 2026
Brian
Clean room, the lobby smelled nice, liked the bar (though seemed a little pricey)
Partner
4/10
Poor
23 Feb 2026
Whitney
Staff were great. However, our water was milky white the entire time. We were almost afraid to brush our teeth with it. It was strange and unappealing. Otherwise, stay was great!
10/10
Exceptional
21 Feb 2026
Jorge
Great location. Easy check-in. Clean, spacious room.
6/10
Pleasant
21 Feb 2026
juan
The room smell bad
Business
10/10
Exceptional
17 Feb 2026
Rem
Clean room and professional staff
Partner
10/10
Exceptional
17 Feb 2026
Sarah
Great
2/10
Poor
16 Feb 2026
Nina
Staff and cost of everything
Partner
6/10
Pleasant
16 Feb 2026
Timeca
The water took too long to get warm. Never got hot. The heat in the room barely worked
Business_and_leisure Family
10/10
Exceptional
15 Feb 2026
Esequiel
Great
8/10
Excellent
14 Feb 2026
Angela
Clean room
10/10
Exceptional
14 Feb 2026
Daniel
Very clean, great service, convenient location.
Business
8/10
Excellent
13 Feb 2026
Ronda
The room was clean and smelled fresh.
10/10
Exceptional
08 Feb 2026
William
Clean and well-appointed room. Friendly and helpful staff. Shuttle was prompt and efficient.
Leisure Partner
8/10
Excellent
03 Feb 2026
David
Great location
Self
8/10
Excellent
01 Feb 2026
Eileen
Yes
Business
10/10
Exceptional
01 Feb 2026
Eddy
Yes
10/10
Exceptional
01 Feb 2026
Hamid
great hotel

Location & surroundings

Aloft Chicago O'Hare
9700 Balmoral Ave, Chicago, United States

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Aloft Chicago O'Hare

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