Super 8 By Wyndham Morton Grove/Chicago

United States , Chicago - IL
Morton Grove, 9110 Waukegan Road
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100 reviews shown

6/10

Pleasant

27 Mar 2026

Jeff

The tv didn't work

Self

10/10

Exceptional

20 Mar 2026

Gerardo

Love staying at this hotel super fast check in
And the room was super clean definitely staying here again when visiting Chicago in April

8/10

Excellent

18 Mar 2026

Donnell

Room was cool friendly staff .lobby need better cleaning

10/10

Exceptional

05 Mar 2026

Delgertsetseg

It was very clean and convenient location!

4/10

Poor

28 Feb 2026

Yuriy

Noise since 5:30am on Saturday. Entire morning. Management did nothing. Some domestic quarreling, could not sleep. This really spoiled the day.

Partner

6/10

Pleasant

19 Feb 2026

Tom

Bed was soft and sunken in the middle and high and hard at the corners. Had a backache every morning.

Self

10/10

Exceptional

10 Feb 2026

Dimitris

Yes

2/10

Poor

06 Feb 2026

Scott

The couple in the next room were having a domestic violence incident ALL night! I had to call the police and I genuinely worried I’d hear gunshots at some point through the night.

Business Self

10/10

Exceptional

10 Jan 2026

Sergio

Easy parking clean rooms

Leisure Self

4/10

Poor

03 Jan 2026

June

Walls are super thin … heard EVERYTHING next door at 4am.

Partner

10/10

Exceptional

31 Dec 2025

Sergio

Clean room easy parking

Leisure Self

10/10

Exceptional

21 Dec 2025

DEEPAKKUMAR

CLEAN ROOM

Business_and_leisure Family

10/10

Exceptional

21 Dec 2025

DEEPAKKUMAR

Nice staff , Nice manager as well . And they provide good service what us need . THANKS

Business Family

2/10

Poor

14 Dec 2025

Michael

The room we stayed in had bed bugs on the mattress, holes in the blankets, what looked like blood on the floor behind the toilet and toilet paper randomly on the floor in the bathroom. The general cleanliness of the room was terrible. When we spoke to the employee at the front desk, they tried to offer us another room but that one was just as dirty. We checked out a day early and booked a different hotel.

Leisure Partner

10/10

Exceptional

24 Nov 2025

MELISSA

Room was nice and i got some sleep.

Leisure Self

6/10

Pleasant

14 Nov 2025

Alison

There was only muffins or pasrtries, instant oatmeal, milk, juice and yogurt for the breakfast. I was hoping for eggs and meat and such. I liked that there was easy parking. There was no elevator. The bathtub had hairs in it and the toilet wasn't squeaky clean. The linens seemed to have stains on them.

Leisure Self

10/10

Exceptional

11 Nov 2025

Kolawole

Clean room

Leisure Friends

4/10

Poor

05 Nov 2025

Wayne

No bath mats in shower/tub very slippery while attempting showering and I fell, went to front desk asked front desk if they had any mats, and was told that they didn’t furnish mat in any of their rooms. Went out to Target and purchased a mat. Upon arrival room was not cleaned properly. At least the frigid was spotless.

6/10

Pleasant

25 Oct 2025

Olena

The hotel is outdated but clean. Hotel staff is friendly and helpful. One side of the hotel is really noisy because ventilation system in the nearest building. But when I asked to change the room hotel representative found very similar room on another side almost right away. Our room was clean, towels are new and clean, the bed was comfortable.In another room that we booked wasn't hot water and mattress was bad. Breakfast was includesd, but there is almost nothing to eat, only yogurt, cheapest orange juice, small packages of instant oatmeal meal and milk, and coffee that not coffee at all.

Leisure Family

10/10

Exceptional

20 Oct 2025

Kolawole

10/10

Exceptional

14 Oct 2025

Theresa

Nice people.

Leisure Partner

6/10

Pleasant

11 Oct 2025

Caitlyn

Check-in and check-out were quick and easy. The room itself could have definitely been cleaner, there was trash left from the previous occupants. At one point, before my shower, I found a roach.

Friends_and_family Friends

10/10

Exceptional

10 Oct 2025

Ashleigh

The room is spacious, everything is very clean, the staff are very nice. We had to ask for a few toiletries and coffee cups, but the staff were very accomodating. The tv was big and great and it was very quiet.

Leisure Partner

2/10

Poor

30 Sep 2025

Beau

Fine

2/10

Poor

30 Sep 2025

rohil

Smoke smell, no hot water, misty dusty smell in the room

Partner

10/10

Exceptional

27 Sep 2025

Jean

Great stay

Leisure

10/10

Exceptional

27 Sep 2025

Lois

We had a great stay

Leisure

2/10

Poor

25 Sep 2025

Manuel Olvis

Cable TV doesnt work. Telephone wires got cut off. Bed sheets arent properly tuckin.

Self

4/10

Poor

18 Sep 2025

Q ian

the bed is so bad

10/10

Exceptional

10 Sep 2025

Mohamed

Good luck

Business Family

10/10

Exceptional

09 Sep 2025

COSMIN

For the price, it was an excellent property. Continental breakfast is only muffins or cinnamon rolls milk and that’s it and cereal boxes. It’s not a full continental breakfast with cooked eggs and sausage and fruit as you see in other hotels.

Leisure Partner

10/10

Exceptional

28 Aug 2025

Thomas

Breakfast was just coffee, but there are places nearby / minutes away for most anything

4/10

Poor

17 Aug 2025

Cynthia

Location was convenient. Check in was ridiculous, a 45 minute wait, and only one person waiting befote us!! They tried calling for assistance several times from the lobby phone, with no answer. Then a couple more times before someone actually answered. It was quite awihle after until someone came to the desk to check anyone in. In the meantime, we are sitting in the lobby/dining area, which was uncomfortably warm,since it was in the 90s outside, and there is a lot of glass windows in that area. While waoting our turn, I decided to fill out the check in text or email I had recd from Super8. It asked me to upload my Id, which I did, then make, model, color and plate no. For our car, which I did. Then he requested credit card info for Deposit?(returnable) which I also submitted. When finished, I thought it would speed up our check in, which it DID NOT! When it was our turn to get keys, rhe clerk said he needed my ID and credit card. I explained that I had already submitted all that on my phone. He could not find any of that, so I had to give him my ID and credit card all over again!! He remained patient and calm, good job. I was hot, tired & crabby, needed to lie down, and was happy to finally get our room keys!! Check in was from 3pm to 345pm, unacceptable to me. If we had not already paid for room thru Expedia, we would have probably left after 10 to 15 minutes of waiting
Lesson learned. Hubby said we\"d never go there again. Kind of a shame because, for the

Leisure Partner

2/10

Poor

13 Aug 2025

Kathleen

DO NOT STAY HERE

Absolutely horrific!! Just a heads up, they have smoking rooms and even if you have it as non smoking in filters somehow I I got smoking room. To be honest I didn’t know smoking rooms were even a thing anymore. Oh and the condition of the room was on me because I chose a smoking room. Fair enough, I’ll take fault for that whatever. I travel hundreds of times a year all over for work and this was the worst one yet and $300/night. Check those photos out! Health department needs to get involved.

I like to only do good reviews that are positive because things happen but the actions of the employee and the condition of the room is completely unacceptable

Business

2/10

Poor

05 Aug 2025

nathaniaell

This hotel was a horrible experience it was absolutely filthy stains all over the bed and the walls the bathroom was covered in mold the hotel smelt like cigarettes everywhere the staff had no idea what they were doing other. They first gave us a room that was occupied and lied saying they checked out but left trash in it but the peoples personal belongings where still in the room not just trash then gave us another room that was just as filthy. I asked for a refund and was met with attitude and disrespect and had to pay a 100$ cancellation fee and only got 80$ I paid back. I don’t recommend staying here go to the red roof inn that’s about 2 minutes away

Business Self

10/10

Exceptional

03 Aug 2025

Seimun

No complaints, very satisfactory for the price.

Leisure Family

2/10

Poor

23 Jul 2025

Jessica

No elevator, room was dirty.

Business Self

6/10

Pleasant

22 Jul 2025

Sophia

No hot water

It was fine, but no hot water in the shower

Partner

8/10

Excellent

20 Jul 2025

Richard

Not having a pool kind of sucked. Rooms were nice, ac blew cold air. Property outside needs a little tic. Overall for the money, good place to stay for a couple of nights.

8/10

Excellent

14 Jul 2025

Staff was friendly, and property was clean. This property is definitely showing its age. Ok for one or two days, if you are only there to sleep. Hallway always smelled of smoke, but room was OK. Very limited breakfast options.

Leisure Family

2/10

Poor

06 Jul 2025

Verified traveler

Very damp and humid inside. Noises can easily be heard outside

10/10

Exceptional

29 Jun 2025

jonalyn

They were nice and approachable

4/10

Poor

22 Jun 2025

Leela Sai Lokesh

I couldn’t able to sleep whole night because of cigarette smell.
I guess they didnt even used a room freshener to mask the cigarette smell.
Felt horrible

Leisure Family

2/10

Poor

19 Jun 2025

Isiah M.

Needs remodeling

Business Friends

8/10

Excellent

17 Jun 2025

john

Kinda dirty
Kinda old
Kinda stinky
Card kept not working about 3 times

But nice people

Leisure Family

4/10

Poor

05 Jun 2025

Dorothy Joy

Table has sticky stuff on it, so obviously it wasn't cleaned properly. Bed is very noisy. I was by myself and it feels like it's gonna collapsed everytime I tried to get off the bed. Pillows could be bigger on a king size bed.Carpet needs to be updated and cleaned too.

Leisure Self

4/10

Poor

03 Jun 2025

Thomas

My pillow had a blood stain on it.

Leisure

4/10

Poor

01 Jun 2025

Laura

Needed overall update.
Pillow cases too small for pillows
Hole in blanket

Leisure Partner

2/10

Poor

31 May 2025

Sandy

Dirty room, sheets with BLOOD STAINS

Leisure Partner

10/10

Exceptional

25 May 2025

Philip

Television did not work…

8/10

Excellent

17 May 2025

Fariborz

Was not in good clean condition.

Leisure Family

2/10

Poor

10 Apr 2025

Elizabeth

WARNING DO NOT STAY HERE

The room had spatter on the walls and what looked to be mold in the poorly ventilated bathroom. There were also bed bugs, one of my childrens arms got bitten up. We pulled the bed away from the wall to find bed bug feces on the linnen (see picture) When we notified the front desk we were told we would receive a discount, we never got the discount. I also posted a review on Google about our experience and the owners replied that they took care of the bed bug issue, funny when we stayed at this hotel at the end of February 2025, infestations are not fixed that fast. The owners are dishonest. There is also no breakfast available as was advertized. BUYER BEWARE!

Friends_and_family Family

10/10

Exceptional

27 Mar 2025

Salan

Great place

Business_and_leisure Partner

2/10

Poor

24 Mar 2025

Mary

GROSS

6/10

Pleasant

22 Mar 2025

Felicia

Staff started visit stating they didn\"t have availability but our reservation was made a month earlier. Then said if we would take a room with two doubles. Three people to get a room as reserved. Then there was no breakfast as advertised due to remodeling the area we checked in. No prepackaged options offered either for inconvenience. Room smelled like dirty socks and smoke eventhough non smoking room. Advertised as sound proof rooms. We could hear couple next door pleasing eachother and knocking on doors even a few doors down. The door was to small for frame so light came in. Pillows very thin and uncomfortable like the mattress. Room around wall boarders were very dusty. Water bottle left from last person in bathroom still empty and on shelf. Lamp on bedside table didn't work. No toilet paper roll holder. Overall not going to return.

Leisure Partner

6/10

Pleasant

22 Mar 2025

steven

No breakfast, not enough coffee in room. View was a brick wall. Cheap place to stay if needed.

Partner

2/10

Poor

08 Mar 2025

Casandra

Horrible Experience – Uninhabitable Room & No Customer Support

I booked a stay at Super 8 by Wyndham Morton Grove/Chicago through Expedia, and it was an absolute nightmare. Upon checking in, I was given a smoking room—which I was not properly informed about—but I had no idea how unbearable the conditions would be until I entered.

The room was so deeply contaminated with cigarette smoke that the stench was overwhelming, immediately causing severe headaches, nausea, and dizziness. This wasn’t just a smoking room—it was a health hazard.

To make things worse:
•The air conditioning unit was filthy and barely functioning, making the air quality even worse.
•The room was in unacceptable condition, with a stale, toxic odor deeply embedded in the furniture, bedding, and walls.
•The room was simply unlivable—I physically could not stay.

I immediately went to the front desk to report the issue, but I was told that since I booked through Expedia, I had to resolve the matter with them directly. Expedia, however, refused to take responsibility, hiding behind the hotel’s “no refund” policy—even though they were the ones who sold me the room.

Expedia completely failed in customer service by refusing to stand behind their booking. They knowingly allowed me to pay for an uninhabitable, unsafe room and then refused to do anything about it.

I was forced to leave early due to the unbearable conditions, yet Expedia denied my refund, ignoring the serious health concerns involved.

NASTY

Business Self

4/10

Poor

23 Feb 2025

Tamas

Breakfast was temporarily \"not available\" due to remodeling. The room was cold, and smelled terrible of some strong cleaning product when we entered. Toilet seat was loose, the mattress hard, and the bedsheets rough. The TV did not work at all.
Everything else was OK.

Leisure Partner

8/10

Excellent

16 Feb 2025

Abdullah

Even the parking lot was not clean of snow and neither salt used for the safety

Family

6/10

Pleasant

06 Feb 2025

Layth

Smells bad.

4/10

Poor

26 Jan 2025

stan

Never again

Although the website said it offered coffee and breakfast items, none was offered. The picture on the website showed a stunning building, it was less that stunning, I pasted it by twice because of its worn-out appearance. The hall was worn and ripped in spots. Beneath the sink, it's had a piece of drywall ripped out, not cut out that wasn't repaired. The floor lamp had the lamp socket dangling from its base, a shock hazard. It should have been built with better soundproofing between rooms, you could hear the conversation from next door.

Partner

10/10

Exceptional

13 Jan 2025

Atyab Shah

Good !

4/10

Poor

06 Jan 2025

Reem

We paid for 3/4 nights including the breakfast, when we checked in ,we came to know that due to some renovations, breakfast service was not served, and we weren't refunded!!

2/10

Poor

02 Jan 2025

Khay

No free
Bfast , toilet shower curtain has smell

4/10

Poor

29 Dec 2024

Jerry

No breajfats as advertised. Room a bit dirty

Leisure Family

2/10

Poor

23 Dec 2024

Felisha

found bugs in my bed. room smelled terrible

Leisure Self

10/10

Exceptional

20 Dec 2024

Chuck

Very friendly and clean!

Leisure Self

10/10

Exceptional

16 Dec 2024

Verified traveler

The breakfast,staff and the room is spacious enough to meet our needs.

Friends_and_family Family

10/10

Exceptional

15 Dec 2024

Juanita

Great stay

Leisure Self

2/10

Poor

02 Dec 2024

Kimberly

Worst stay ever

It was the most disgustingly dirty, stains, burn marks on tub, pubic hair in tub. Bed was sunken in in the middle and screwed up my back. The bed would not push to the headboard so my pillows kept falling behind bed. The post office loading dock was directly outside my window and was awoken at 5:30am w them loading several trucks. Asked for a partial refund and was told the manager would refund it later. And never did. Worst hotel and experience I e ever had. Will be also putting this in google reviews and want to actually call BBB. That place needs a remodel. Expecially with the Wyndham name on it!
Do better!

Partner

8/10

Excellent

01 Dec 2024

Peter M

The room was nice and location convenient for my business trips. I was disappointed that there was no continental breakfast due to renovations. Otherwise, I was satisfied with my stay.

Business Self

2/10

Poor

11 Nov 2024

Kristine

Where to begin? The bed was awful, the toilet rocked, the tub had nothing to keep from slipping, breakfast non existent and not even a coffee pot in the room until I asked for one. Both nights included loud parties thruout the night, slamming doors. Had to checkout a day early as we couldn’t take it anymore. Pitiful

Leisure Family

2/10

Poor

06 Nov 2024

Alexis

My card was charged and extra 132.61 and I am just very pissed off

Friends_and_family Family

8/10

Excellent

31 Oct 2024

Janet

Had a nice stay

Leisure Partner

2/10

Poor

20 Oct 2024

Erik

Stay away!!!!!!!! My room had bedbugs!!!

I found a live one crawling in the sheets while getting ready to check out. After checking more thoroughly I found more dead bedbugs behind the bed along the baseboard.

I told the front desk staff who did absolutely nothing about!!!

I have complained to Super8 and the owners who have also done nothing about. I will be notifying the Morton Grove, IL health department.

Also the staff bang the doors early in the morning and woke me up at 6am two days in a row.

Stay away!!!!!

Leisure Self

6/10

Pleasant

14 Oct 2024

Bret

Just good enough

It was a decent place to stay, but worn: frayed areas in the hallway closet, obvious drywall work done poorly in the room, lampshades falling apart, bulbs of different light temperature, wiring left hanging in the lobby where something was changed, light coming in through the room door because it maybe didn't fit quite right or wasn't hung properly.

There were no \"wow\" moments. Everything good was just good enough: beds were comfortable but squeaky, breakfast was enough but not fancy. The bathroom was not clean: there was something smeared on the wall. We let the front desk know twice (two consecutive days) before housekeeping addressed it. There was used gum left above the bath/shower stall, stains on the door.

However, I've stayed in worse places. Our family of 4 slept fine, we had breakfast every day, which was nice and included a waffle maker. The staff was responsive (except the cleaning issue) and friendly. And the price was right. I don't think I'd stay there again, but it met our needs.

Friends_and_family Family

10/10

Exceptional

12 Oct 2024

Andrew

Loved my time here

Leisure Self

8/10

Excellent

03 Oct 2024

Frank

4/10

Poor

30 Sep 2024

Melissa

Bed bug was found in the room and they didn’t return our money

Business_and_leisure Partner

8/10

Excellent

23 Sep 2024

sunny

It is noisy at the night time

10/10

Exceptional

23 Sep 2024

Erlinda

The room needs updating. It's decently clean. Staff are friendly though. Could improve on soundproofing. Could hear noises from adjacent room and hallways.

Leisure Partner

10/10

Exceptional

11 Sep 2024

Octavian

Good location

10/10

Exceptional

09 Sep 2024

Juan

Nice and quiet

2/10

Poor

31 Aug 2024

shoaib

Big chain of hotel like this should have water dispenser.

8/10

Excellent

26 Aug 2024

Dave

It was a pleasant stay..The people at the front counter were very helpful..friendly and always ready to help.

Friends_and_family Family

10/10

Exceptional

22 Aug 2024

Carla

Sam was wonderful

8/10

Excellent

22 Aug 2024

Cynthia

The gentlemen at the front desk was not friendly or welcoming. However, Shu, the young woman greeted everyone whether during morning or overnight she was pleasant and approachable. Her customer service made us feel welcomed. Front desk help should always at a minimum greet the customers in the lobby. Shu’s service is examplary.

Leisure

8/10

Excellent

21 Aug 2024

Dhurba Lal

comparison to price , the hotel is good , nice staff , good breakfast . parking enough, location good and connivence.

Leisure Family

10/10

Exceptional

19 Aug 2024

Aieka

Can add live plants and airfreshner to entry/halls/ Reception area. Change yellow bulbs in rooms to day
light.
Nonethess, rooms were very clean. Happy room had fridge and microwave. Staff and front desk attendants were very warm , helpful and friendly. Conveniently located and quiet. Loved the plants that were added to garden area and the property upgrades since last year. Thanks for making my stay enjoyable. Would highly recommend.

Leisure Family_with_children

8/10

Excellent

05 Aug 2024

Danny

One night stay

This hotel was adequate. The room was clean, a/c worked well, bathroom fine. We had one problem with the TV, ask for desk help, he tried but cold not fix it. Something to do with the sound. But over all, the room was everything we needed for our one night stay,

Partner

4/10

Poor

05 Aug 2024

Cheyann

Nice staff. Place could definitely use a lot of updating and maybe a whole entire deep clean from the second you walk in the establishment.

Leisure Partner

10/10

Exceptional

27 Jul 2024

Keshawn

It was a simple check in process and a quiet night.

Leisure Self

6/10

Pleasant

17 Jul 2024

Diane

The staff are wonderful but the property is in need of some TLC.

Leisure Self

6/10

Pleasant

06 Jul 2024

Alejandrina

It is a nice and safe building, around the area seems to lonely, our only problem was the shower hed water pressure didn't work properly, I reported and was told since everything was full (parking lot was empty, is a statement hard to believe because only the hotel staff has that information) but judging by the parking lot it was not fully booked I could not get another room, when the staff came to check the problem we were told that someone could come next day, when you are traveling there is no guarantees the guest would be there for a 2nd night, staff was courteous

Leisure Family

6/10

Pleasant

01 Jul 2024

Megan

Sheets were pretty threadbare and had some stains, but otherwise clean and conveniently located.

2/10

Poor

24 Jun 2024

fizza

Dishonest, sneaky charges, unprofessional

We checked in on Saturday and found the room dirty and unhygienic. Noise from the neighboring room, including a crying baby, made it impossible to stay. When we requested a room change, the hotel claimed they were fully booked. We then asked for a refund to go elsewhere, but they insisted on charging us for the full day, plus $25 per person in miscellaneous fees, despite our Hotels.com booking showing full charges. They pointed to a policy sign at the front desk and refused to prorate our stay, even though we were there only four hours. The staff and manager were unprofessional, dishonest, and sneaky with charges. As an avid traveler, I find this unacceptable and would never stay here again or recommend this hotel. Other accommodations in the area cost the same after this hotel's hidden charges.

Friends_and_family Family

2/10

Poor

09 Jun 2024

Andrea

The place looks like inspection has never been there cause the place is in terrible conditions…
There’s mole,bathroom doors are falling apart carpet is dirty,it’s just not a place to stay..

Leisure Family_with_children

4/10

Poor

07 Jun 2024

Verified traveler

Don't stay at this hotel

When we climbed the stairs to our room, all the stairs had what looked like dried soda. When I complained in the morning, I was told housekeeping had not come in yet. The stairwell had dirt along the walls. The breakfast area had a big liquid spill with foot prints near it - I don't care if housekeeping had not come in - the owner could get a mop and clean it up. NOT pleasant to get food in a dirty area. We ate elsewhere. The dumpster below our room was emptied with a crane (not quiet) at 4:00 in the morning! I told the desk and was told he'd let them know not to come so early.

Partner

6/10

Pleasant

05 Jun 2024

Himanshu

gugugugugug

Business_and_leisure Friends

6/10

Pleasant

02 Jun 2024

Patricia

Close to our son's home. Pipes under the sink came through an unsightly jagged hole in the wall; sink stopper was missing; one lamp didn't work; bathtub stopper was missing; we never figured out how to work the TV and no printed directions.

Leisure