Name: Extended Stay America - Chicago - Skokie
Address: 5211 Old Orchard Rd, Skokie, 60077, US

8/10

Excellent

22 Jul 2026

Thomas

It's a good place to stay.

10/10

Exceptional

21 Jul 2026

Arthur

Good property. Well maintained.

Partner

8/10

Excellent

20 Jul 2026

Rebecca

Avoid room 346. Everyone smokes below the window and the windows won't seal. They were kind enough to switch me to a room with no cigarette smoke. The tub drained very slowly in both bathrooms.

4/10

Poor

18 Jul 2026

lilian

Clean room

8/10

Excellent

13 Jul 2026

Elizabeth

The room was clean and because it is a extended stay. It would someone who is in town for more than a day. The room was clean and the staff was very very nice and attentive.

Self

6/10

Pleasant

13 Jul 2026

Kate

The staff was helpful and kind. The room felt gross. We found hair and grass on the sheets. There is a kitchenette, but does not come with any dishes or coffee maker.
Just very outdated hotel.

Partner

2/10

Poor

09 Jul 2026

Duwan

General manager and assistant manager failed to keep guests request. Then chastised guest due to a domestic issue and claimed to have called me and left a voicemail which I never received. Then went to confront me and continue to chastise me. Horrible experience, I do not recommend coming here. Fridge did not work most of the food was spoiled and lacked the bare minimum for necessities.

Self

8/10

Excellent

09 Jul 2026

Gaudi

Recommend

Friends

8/10

Excellent

07 Jul 2026

Neil

Convenient location. Great price. No frills. But rooms were well maintained and comfortable.

Self

8/10

Excellent

05 Jul 2026

Patricia

I loved that my room had a mini kitchenette. Including a big refrigerator (I expected the mini one), a sink, a microwave and cabinet space. I didn't expect that. The breakfast is pretty much a continental breakfast consisting of breakfast bars, oatmeal packets, muffins, coffee and tea. Which wasn't bad but minimal.

10/10

Exceptional

01 Jul 2026

doris

this has nothing to do with the hotel, but the road construction in the area is brutal

Self

8/10

Excellent

26 Jun 2026

PARAMVIR

Overall a good experience. Would have been a better experience if hot breakfast was served ,not the grab & go one

Friends_and_family Family

2/10

Poor

21 Jun 2026

Sarp

Not well

2/10

Poor

17 Jun 2026

Paris

Beds are horrible need better beds. I had to go to the hospital because my back was hurting so bad. I’m sleeping on the bed.

2/10

Poor

13 Jun 2026

Hendrick

They did return my money for the deposit

6/10

Pleasant

11 Jun 2026

Sunnie

In the description of the hotel it said breakfast was included. This only meant pre wrapped items and not any cooked food or any fruit.

Partner

6/10

Pleasant

05 Jun 2026

John

This place is what you would expect for the price point. The room was clean, but things in the room were dated and not pristine condition. The amenities were minimal. The walls were thin. The location is good. It is close to another hotel that has a restaurant/bar on site across the parking lot and the Old Orchard mall is across the overpass with lots of dining and shopping options.

Partner

10/10

Exceptional

02 Jun 2026

Sam

Morning front desk staff is a wonderful asset to your team. Cheerful, professional and attentive to detail.

8/10

Excellent

30 May 2026

Raymond

A bit dated but clean. The fire alarm was set off multiple times due to people attempting to cook in their rooms.

Self

6/10

Pleasant

23 May 2026

Derf

Didn’t like wooden floors in room

Self

10/10

Exceptional

18 May 2026

Sherell

Hotel was clean and staff was very friendly. The room was clean and the best part the shower was great. Water gets nice and hot and pressure is steady. There was a kitchenette but we only stayed for a day so we didn’t use it. Full fridge nice sized tv and an ironing board. Great budget hotel. Would stay again

Friends_and_family Family

10/10

Exceptional

17 May 2026

Ashly

It was avery comfortable room, loved being on the first floor! Close to breakfast, very convenient grab and go! Loved the full sized fridge and freezer. Overall all an amazing stay!!

Partner

8/10

Excellent

12 May 2026

Susan

Website showed “breakfast” but there’s only “grab and go” in the lobby : a disappointment

Partner

8/10

Excellent

09 May 2026

Olga

Yes, the room was clean but in the hallway there was a terrible smell close to a specific room; it was a smell of decomposing trash. We stayed from April 28th thru May 9th.

Partner

6/10

Pleasant

08 May 2026

Tom

The room was clean. Bathtub handle was loose, but staff didn’t fix while we were there. No kitchen utensils or toaster and coffee maker unless you request them.

We didn’t need to use the laundry facilities.

Partner

6/10

Pleasant

03 May 2026

Vincent

two of the nights we were there we experienced prolonged domestic disturbances involving fighting and loud music. both events ran for a couple of hours with no apparent action by the staff to control.i guess it is the guest’s responsibility to call the police. felt like i was staying at a motel 6

Friends_and_family Family

6/10

Pleasant

03 May 2026

Linda

A very basic hotel- no frills! Staff was helpful and friendly. Breakfast was coffee or hot water for tea, hot chocolate and oatmeal packets., NutriGrain bars and packaged muffins.

Family

6/10

Pleasant

03 May 2026

Keri

This property is decent for the price. The breakfast is just breakfast bars and muffins that are prepackaged. The room was decent but had a smell I think coming out of the air conditioner. The smell was not really offensive but just odd. The hallway smelled as well.

The bed was not very comfortable. Very firm. I guess if you like firm then this is your place.

Check in was easy, staff was nice. Parking was easy. Nice on and off the highway.

Partner

2/10

Poor

02 May 2026

Allison

Walking into the hotel there is a bad smell, walking into the room is a different one. The kitchenette had grease dripping down the walls, the bathtub plug was no longer attached to the bottom so rather than lifting up to drain you lift out the entire metal casing on the bottom, the AC did not work, no matter what temp you set it to it wouldn’t turn down, the remote to the tv didn’t work, and by the time we actually got back to the hotel room for the evening no staff is even working to help with any issues. Could not watch tv, an uncooled room and a dirty environment is not where I should have been spending money. I also do not believe offering packaged muffins and granola bars is suitable enough for you to claim to offer “free breakfast”.

Partner

6/10

Pleasant

28 Apr 2026

Major Iqbal

Breakfast included: nothing to support this claim

Self

10/10

Exceptional

27 Apr 2026

Evette

Great

10/10

Exceptional

24 Apr 2026

Stacie

Room was as expected. Clean and ready for my stay.
I didn’t get the service I got prior from the staff but I did get accommodation and kind staff as expected.
Front entrance to lobby needs some attention.
There was a beer can on the ground and a few cigarette butts on the concrete to the doors.
Door glass to the lobby was kind of dirty this time I noticed.
Other than that I felt safe and comfortable at this hotel again and will plan my stay there in the near future.
Also I hope they finish the construction that is going on in that area. Makes it really congested.

Self

10/10

Exceptional

23 Apr 2026

Michael

Excellent choice and amenities

Business

10/10

Exceptional

12 Apr 2026

mary

The front desk was very polite and friendly. The room was clean and the bed was comfortable.
The area was safe and lit well.

Partner

10/10

Exceptional

08 Apr 2026

Evette

Grear

8/10

Excellent

05 Apr 2026

Carey

Much better than last stay here. I asked for a quieter room and was given an end of corridor one which really helped with noise level.

10/10

Exceptional

03 Apr 2026

Evette

Great

8/10

Excellent

23 Mar 2026

Cheryl

The room was spacious, clean, and well-appointed. It's a great value for the money.

Partner

8/10

Excellent

19 Mar 2026

David

Dismal breakfast. No bowls or spoons for the oatmeal. Toilet barely worked. Kitchen counter missing front edge. Fridge beat but working. Outer window wouldn't close, wind howling sound. Friendly staff.

Partner

4/10

Poor

17 Mar 2026

Michael

The The management of this property does not welcome pets they seem to look for things to tell you you did wrong I don't know what their problem is but I will never stay there again and I would never recommend them to anyone

4/10

Poor

15 Mar 2026

Trevor

You get what you pay for

Self

10/10

Exceptional

15 Mar 2026

Wajahath

Comfortable beds

10/10

Exceptional

13 Mar 2026

Mylan

Check-in process was quick and easy

Self

8/10

Excellent

12 Mar 2026

Claudio

The front desk was warm, helpful, and prompt. The room was good size. Had a full fridge and kitchen. It was clean, and mostly quiet. There was a little bit of hallway noise but that was just other tenants not the hotel itself. It’s basic but affordable, clean, polite staff, laundry, spacious rooms, and a light breakfast. I’d go back if I was in the area and wanted a good value. I slept good and it was quiet and safe.

10/10

Exceptional

02 Mar 2026

Vivian

I did not use the launry facility.

10/10

Exceptional

01 Mar 2026

Vivian

Friendly, helpful sfaff. Room was clean and spacious. good value. Will stay there again.

Self

10/10

Exceptional

28 Feb 2026

Stacie

Easy to leave and return the hotel

Self

8/10

Excellent

22 Feb 2026

Guy

Friendly staff. Rooms were clean.

Self

10/10

Exceptional

22 Feb 2026

Witold

Great staff, very pleasant stay.

Self

4/10

Poor

19 Feb 2026

Ron

Advertised as breakfast included, however breakfast = muffins and coffee. The beds are a mattress on a cot. I was in a 2 bed room, however there was only 1 uncomfortable desk chair and no other chair for both of us to sit at the same time, we had to take turns using the desk chair. The front desk staff was very nice which was the only saving quality from 1 star.

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Lynne

How quiet it was.

Partner

2/10

Poor

28 Jan 2026

Sharnekii

From the moment of check in where the attendant was distracted I'm waiting even when other just walked up for questions when I could have just checked in and been about my way. When I got there I didn't know the elevator wasn't going to be working and I had a lot of bags and heavy luggage. The room was not cleaned well, the bed was super uncomfortable. The breakfast was just a muffin. I was so disappointed because I've stayed at many Extended Stays and never had this much discomfort. Even when I asked for extended checkout I was told I have to call the morning of and it would only be 20 minutes once I did that they granted me an hour but told me it would be $10 per hour after, again I had never experienced that. Needless to say I will not stay here again but I should have known since there were no stars for this location.

Business Self

6/10

Pleasant

26 Jan 2026

Bharat

Room was in good condition and the staff was also good. Only problem was that the elevator was not working and I was given room on third floor even after I requested to provide one on first or second since I had a pet( 3 months old) and I had to carry him while using the stairs as they were not clean.

Leisure Pet

6/10

Pleasant

25 Jan 2026

Gabriele

Kinda. Its a little old, but well kept.

Friends_and_family Friends

8/10

Excellent

20 Jan 2026

Senzeni Wamundila

What stood out for me, clean room definitely, the staff are friendly and really helpful and i got my much needed rest.

Self

6/10

Pleasant

18 Jan 2026

Bethany

The staff were friendly and helpful. The place was functional and fine for a cheap hotel stay. Very minimal, not the cleanest, elevator didn’t work and the “breakfast” was just a few prepackaged snacks and some oatmeal. But the bed was comfy and rate was good.

10/10

Exceptional

15 Jan 2026

Evette

Awesome

2/10

Poor

11 Jan 2026

Amanda

The check-in was not the friendliest experience.

Leisure Partner

6/10

Pleasant

05 Jan 2026

Guadalupe

Staff not very welcoming

2/10

Poor

05 Jan 2026

Tony

Close lobby before it’s was time and I couldn’t check in

6/10

Pleasant

04 Jan 2026

Andrea

Down graded from king to queen because elevator was broken.

Partner

4/10

Poor

30 Dec 2025

Jennifer

The staff were friendly and cleanliness was fine, but the facilities are outdated and amenities are subpar. The elevator was out of service 3 out of the 4 nights we were there. It was a crap shoot whether or not the key cards would work. The pillows are flat and we had to have the AC on in the middle of winter to prevent the room from getting overheated. It took forever for the water in the sink and shower to get hot, and sometimes the sink water didn't get warm at all even after running it for 10 minutes. The breakfast is grab and go - not really worth it unless you're desperate. No gym. It was nice to have a full size fridge and the option to cook in the room, and there are plenty of outlets (regular plug and USB) in the room, so those points were good. However, we'll pay a bit more to stay somewhere else next time we're in town.

Friends_and_family Family

6/10

Pleasant

30 Dec 2025

Muhammad A

I stayed at this hotel on December 24, and unfortunately, the experience was disappointing.
The room itself was acceptable, but it had a strong odor, as if it had been closed for several days. The same smell was present on the bedsheets and pillows, and the blankets did not feel freshly washed—they felt reused. In the bathroom, although the towels appeared washed, they were extremely hard, worn out, and past their usable life. Even the hand towels were yellowish in color. Thankfully, I always carry my own towels, so I didn’t have to use them.
While these were unpleasant, they were still manageable. The biggest issue was the overpowering smell throughout the building. The reception area was fine, but the moment we stepped onto the second floor, it smelled like a garbage truck. The odor was so strong that we had to cover our noses while walking to the room.
Initially, we thought it might be due to Christmas Eve and delayed garbage pickup. However, the same smell remained for the next two days, which made it clear this was not a temporary issue.
I contacted Expedia to request a refund for the remaining two nights so we could move to another hotel, but the hotel did not approve the request.
We were mostly visiting family and only used the hotel for rest, but the smell made the stay very uncomfortable. Overall, this was not a pleasant experience, and Extended Stay is now on my blocked list going forward.

Family

6/10

Pleasant

29 Dec 2025

Lisa

Amenities

Self

2/10

Poor

27 Dec 2025

Gewargis

Room is very dirty, the hotel smell bad, no shampoo very loud people at night

6/10

Pleasant

22 Dec 2025

Abhishek

I think everything was fine except for the noise. The walls are too thin. I can hear the traffic on the road. To make matters worse, there was a baby in another room. It cried like it's life depended on it the whole night. A good night's sleep bye bye.

Leisure Partner

10/10

Exceptional

21 Dec 2025

Mina Nikelle

Good deal. Close to airport

10/10

Exceptional

20 Dec 2025

Rod

Very clean room and friendly staff!

Leisure Self

8/10

Excellent

18 Dec 2025

Jim

Comfortable, convenient, good pricing.

Leisure Family

4/10

Poor

16 Dec 2025

wilword

Uncomfortable beds and freezing windows

Business_and_leisure Partner

6/10

Pleasant

16 Dec 2025

Rose

The bed wasn’t comfortable. The metal bottom keeps skidding. The kitchen area needs upgrading, bottom of the old fridge wasn’t working that well. Breakfast wasn’t the best.

10/10

Exceptional

15 Dec 2025

Kenneth

Very good

10/10

Exceptional

15 Dec 2025

Kenneth

Very good place.

Business_and_leisure Self

10/10

Exceptional

13 Dec 2025

Keith

My wife noticed an off odor but I didn’t. We were just staying overnight and the room was perfectly acceptable. The kitchen was nice but we weren’t here long enough to use it.
I was surprised the breakfast was as sparse as it was, but the room price was very good so that’s fine.

Partner

10/10

Exceptional

05 Dec 2025

Stacie

Reasonable on price, clean rooms and quiet spaces……

Business_and_leisure Self

10/10

Exceptional

05 Dec 2025

Stacie

Appreciate the hard work and standards with extended stay.
Very happy withy the service. Will be back in the spring!!

Business_and_leisure Self

2/10

Poor

02 Dec 2025

Sened

Very bad room , I booked 1 queen and was given 2 full beds , also smelled like paint/ stain and gave very bad headaches so I ended up leaving after the first night

8/10

Excellent

30 Nov 2025

Kathryn

Room was clean. Water was hot.

8/10

Excellent

30 Nov 2025

elliot

Cheap and clean

Friends_and_family Family

2/10

Poor

28 Nov 2025

Nicole

My far the worst extended stay I have ever stayed at. I had to switch rooms 3 times due to them all smelling bad. You have to get the kitchen pots, pans, and everything from the front desk. They didn’t provide wash towels for the dishes. The bed is cheap and hard as a rock. The hall ways has this weird syrup smell to them and they don’t even serve anything that you would need syrup for breakfast. I checked out after one night and was refunded for my second night. If I could give zero stars I would and I never leave reviews but this place skip it if you can.

Leisure Self

4/10

Poor

23 Nov 2025

Minhyung

Overwhelming staff

Partner

6/10

Pleasant

22 Nov 2025

Jenn

The carpet was stained and dirty. The appliances were old and worn but serviceable.

Business_and_leisure Pet

2/10

Poor

21 Nov 2025

Kimberly

The breakfast was garbage the sheets were terrible. They were supposed to be white, but they were beige.

Leisure Partner

2/10

Poor

19 Nov 2025

Elsa

gross hotel. overpriced by $100/night

6/10

Pleasant

19 Nov 2025

Robert

The staff was great!!! Very helpful!!!

Not all lamps worked in our room. The heater was very noisy. The stove was not fully operational - only one burner worked.

Leisure Partner

2/10

Poor

19 Nov 2025

Marc

The place needs to be exterminated woke up in the morning and there were roaches in the bathroom. I don't make this up all those rooms need to be rehabed gutted remodeled old furniture removed this place needs an enema!

Self

4/10

Poor

17 Nov 2025

Jay

Menu is suck!

10/10

Exceptional

10 Nov 2025

Alex

Mary was great at front desk. Would love to see her and hotel again!

2/10

Poor

10 Nov 2025

Brandy

The shower had a ton of other people's hair in it. There was hair on the bathroom counter and sink. The worst part was when we checked in, the cover to the air conditioning unit was sitting on the floor, next to the air conditioner. It was also unplugged and the window was cracked open. Whoever was trying to fix it previously, knew it was broken and cracked the window because it was so hot. After asking for another room that had working air conditioning, we were denied and told the hotel was sold out. As a perimenopausal woman, sleeping in a hot, stuffy room was an awful experience. Would have been nice to have someone tell us at check in that the room we were getting didn't have air so we could have had the option to go somewhere else. However, it was late when we checked in and took forever for the doors to even be opened because the desk staff was somewhere else. Looked like they were sleeping when they finally came out and unlocked the doors so we could even get in. Was just not a great experience. When we checked out, the desk staff did offer us a free room coupon to use at another time but I'm not sure I'll stay at any Extended Stay's again.

Leisure Partner

4/10

Poor

10 Nov 2025

Pamela

The staff checking us in was fabulous however the room was not what we expected. For an extended stay hotel we expected dishes/silverware and there was nothing. The hotel didn't have an ice machine so while it was nice to have a full sized fridge with freezer we had to leave to get ice for our drinks. There were some things in the room that could use fixing/updating.

Friends_and_family Friends

2/10

Poor

09 Nov 2025

Carey

Bed was a fold up frame with mattress, no coffee maker, hair dryer, shampoo, kitchen utilities of any kind in room. They needed to be requested separately. First night people were fighting in the room beside mine, loud shouting and banging against the walls. Very scary. Second night the fire alarm went off. Grabbed as much as possible and exited room to be told it was a false alarm but they couldn’t turn it off. Sign at front entrance warned of car break ins and thefts from hotel parking lot.
I have stayed in the hotel before and it was never this bad. I felt unsafe and here were no facilities available in the room at all.

Leisure Self

10/10

Exceptional

04 Nov 2025

Shawna

The hotel was clean, so was the room. The staff was friendly and helpful. When I booked the room I didn’t realized it was a fully furnished room with a regular sized fridge and a little electric stove. Loved it

Friends_and_family Family

8/10

Excellent

03 Nov 2025

Guy

Helpful staff.
Brkfst is only hot drinks and plastic wrapped muffins.

10/10

Exceptional

03 Nov 2025

Kaleena

Customer service here is top-notch. The hotel is super clean and very quiet.

Leisure Family

6/10

Pleasant

03 Nov 2025

Karin

Room was clean. Very sparse, but just fine for our quick family visit.

6/10

Pleasant

30 Oct 2025

Nancy

The room was fine, but when I went to take a shower in the morning, the water temperature was Luke warm at best.

Leisure Partner

4/10

Poor

27 Oct 2025

LINDA

CLEAN ROOM, STAFF WERE VERY HELPFUL AND FRIENDLY, VERY HELPFUL STAFF! BUT NO ESSENTIALS (PLATES, SILVERWARE, COOKWARE DISH CLOTHES, ETC) FOR KITCHETTE IN ROOM, BREAKFAST WAS NOT AS EXPECTED (GRANOLA BARS & MUFFINS), NO LOUNGE AREA, ROOM PHOTOS PRIOR TO RESERVING SHOWED A LOVE SEAT IN ROOM THAT WAS NOT THERE, VERY FEW BASIC AMENITIES BASED ON COST. WOULD NOT CONSIDER STAYING THERE AGAIN!

Friends_and_family Family

8/10

Excellent

24 Oct 2025

Huayu

no much breakfast. But giving the price of stay, it is reasonable

Friends_and_family Family

10/10

Exceptional

22 Oct 2025

Matthew

I found myself going to this Extended Stay America as an escape from my own home. Ive been living in a studio apartment with a neighbor that has a rolling office chair on the hardwood floor that gets rolled day or night making it very hard to live, sleep or think. When I arrived late on a Sunday night I was treated kindly by Maya and after explaining my ordeal I could see she listened and even looked to see if she could get me a top floor . It wasnt available but was assured no rolling overhead chairs. The room was as quiet as a hotel can be and I was able to finally get some peace and sleep I spent 3 nights. They were friendly and accommodating the whole time. Greeted by front desk and housekeeping staff when engaged and the complimentary coffee and treats in the morning was perfect to wake up too. Vending machines were stocked and had good items. The Old Orchard Mall was close by for entertainment and food but grubhub also see delivers to the hotel without fees. The room fully suited my needs though it's a hotel that gets stayed at a lot. So the fridge was abit beaten up but it was quieter than my one at home. You could tell they clean and dust regularly. I pulled the recliner away from the wall to sit and not one dust bunny.
If you are a budget traveler I definitely recommend staying here.

Leisure Self

8/10

Excellent

21 Oct 2025

Edem

The stay was very helpful.
Thank you very much Maya for being an exceptional host.

Business