Heart O' Chicago

8/10

Excellent

28 Jul 2026

Judith

Clean room, Staff was great, very helpful. No frills motel. Close to bus stops so easy to get to the L. Free parking which was great! Could have had a couple more channels on tv (only 3). And maybe a small selection of something besides cereal for breakfast. But we would stay there again!!

10/10

Exceptional

28 Jul 2026

Scott

Great value stay on the north side. Good location, comfortable, clean, parking included. Good stay.

8/10

Excellent

24 Jul 2026

Marcos

Free parking and windows that open.

8/10

Excellent

24 Jul 2026

Emily

Room 109 for one night. Bathroom needs major updating. Ceiling has major water damage in bathroom. Needs new towels. Staff very friendly. Great for a low pricepoint.

10/10

Exceptional

21 Jul 2026

Anthony

Very good hotel for the price

2/10

Poor

19 Jul 2026

Vincent

When I stay at a hotel, the minimum I expect is a decent night of rest. That's the purpose of staying there. The air conditioning did not work and at midnight the office was closed with no one in sight. At 2:30 am I got up and opened the door to my room to get a cross breeze. Not much. I saw someone walking about in the office and managed to wrestle a fan. So, not only was the room hot but it's incredibly noisy. It's one of the worst places I've stayed. Upon checking out, I shared so with the same person who checked me in. He reacted by not even looking up.

Self

8/10

Excellent

19 Jul 2026

Anthony

Clean room straight out of the 60’s or 70’s, staff was nice, good parking. Would recommend for sure. Trying to cross the streets around there is like playing the game frogger, lots of traffic, but couldn’t hear it from the room.

Friends_and_family Friends

10/10

Exceptional

17 Jul 2026

Tyler

This is a nice motel for a trip to Chicago. Not way outside where it takes too long to get into town, but not in a ton of traffic. The rooms are good for coming back to.

Partner

8/10

Excellent

15 Jul 2026

William

Clean room and had parking

Self

6/10

Pleasant

13 Jul 2026

Melissa

Convenient location to what I needed. Accommodations were decently clean. Basic amenities, but no fridge or microwaves in room.

Check in was horrible. Even though my reservation was correct, hotel recorded incorrect dates and did not have a room ready for me at check in. Requested I pay additional for an \"extra night\" instead of correcting the dates on their end. Then asked me to check out the next morning and check back in for the current booking. Took over an hour to sort out.

Partner

8/10

Excellent

12 Jul 2026

Sara

It’s good for the location and price. No stale smell or dirty floors. Small and limited but great value for the price.

Partner

6/10

Pleasant

06 Jul 2026

Maurice

Wil not stay here again!! Manager on duty was rude!! Needs to work on customer service skills!!!

Self

8/10

Excellent

02 Jul 2026

Melanie

If you like the charm of an older motel that is very basic with few amenities and a low price point, this should work well for you. While it is not modern or updated at all and has some wear and tear, it was very clean, which is one of the things that matters most to me. The breakfast is simply cereal with milk, coffee and Sunny D. It is on a busy street but you can park in front of your room and the neighborhood behind the hotel is lovely.

Self

10/10

Exceptional

01 Jul 2026

Stephen

Clean and they’re slowly improving the property.

Self

8/10

Excellent

27 Jun 2026

Christopher

Great location and very clean! Nothing fancy but price reflected that. Perfect choice if you’re looking for an affordable option with basic amenities.

4/10

Poor

27 Jun 2026

Delaney

The room smelled and I couldn’t get rid of it with a room spray. It made everything I owned smell too. The tv didn’t work. You had to ask the office for permission to get to the ice machine. The whole place was dated and I felt dirty being there. It was also loud and you could hear everything from outside.

Self

10/10

Exceptional

27 Jun 2026

Ian

Great spot for super cheap! It's an old motel, but very well maintained and clean facilities. Staff was polite, friendly, and helpful. Included parking is a definite plus!

Friends_and_family Friends

8/10

Excellent

25 Jun 2026

Tiffany

Thank you

Self

8/10

Excellent

25 Jun 2026

Sergio

Decent motel. Parking was free, can't really get that in many places in Chicago. It's a motel, so understand that many people use it to do their deed, be aware of that. But never felt like a dangerous stay. Again, don't complain about it, it's a cheap motel in Chicago. Great for P&D sessions.

Partner

4/10

Poor

22 Jun 2026

Florian

The windows are not insulated so you hear all the traffic and noise from outside. Random noises for AC units in other room kick off at night.

Room smell

8/10

Excellent

21 Jun 2026

Krysta

Location is perfect! You're within a 0.3 mile walk to the green line, 0.8 mile walk to the red line, Whole Foods, and great restaurants! Love the included parking and wifi, a huge value. We were warmly greeted during check-in and the staff was very kind. The place is very clean, everywhere! As many have said the motel is dated, but you really can't beat the value - good temperature control, hot water, clean linens, and great TV selection. My only complaint is the beds - they are horrible! A step above a cot on some old springs... an air mattress probably would've been better.

Partner

10/10

Exceptional

20 Jun 2026

Lori

Wonderful staff! Free parking is definitely a plus. This is obviously a 50s/60s type roadside motel, and we loved that! It's very basic, with no microwave or fridge. That was no problem for us this stay. The beds were super comfortable. The room was very clean. The train is within walking distance, which is also a plus. This was our first stay, but it definitely won't be our last!

Partner

4/10

Poor

19 Jun 2026

Maureen

Convenient to good bakeries and restaurants

Partner

2/10

Poor

19 Jun 2026

Garrett

In terms of the complex itself, Heart O'Chicago met my needs just fine: good location, perfectly fine rooms, low cost.

However, my experience with the staff was so unbelievably poor and insulting that I cannot recommend this location whatsoever.

I booked a double room to stay with a friend, and the reservation was under my name. Due to travel delays, I was not able to be there the first night, so I called the Heart O'Chicago to add my friend's name to the booking. I was informed that because I had booked through Expedia, they could not make any changes.

So, I utilized the Expedia app to update the name on my booking to my friend's name, assuming this would solve the problem. It did not! They would not permit my friend to check in, and forced them to pay for the night separately, even after I phoned to re-explain the entire situation.

Worse, somehow in the process, the Heart O'Chicago managed to fully lose my entire booking, so my friend had to pay for an additional two nights separately.

Fortunately Expedia was able to get me a refund, but this was a stressful situation that the Heart O'Chicago seemed to have no interest in improving. They treated my friend antagonistically.

Too bad that ownership is so disorganized and unkind, because otherwise this could be a real gem for travelers on a budget.

Friends

8/10

Excellent

15 Jun 2026

Deborah

Great location. Great for the price since parking was included.

Partner

10/10

Exceptional

15 Jun 2026

Cortney

It's a motel so it's a bit dated (non-issue for me, like staying in places that have some character to them), but the room was absolutely spotless.
And it's in a great location. Green line stop right down the street, and thorndale Red line stop is not a far walk. I would absolutely stay here again

Self

2/10

Poor

15 Jun 2026

Cary

Friends were visiting so I booked 2 rooms through Expedia. I use Expedia all the time and never had an issue. Expedia charged out the reservation. The owner refused to honor the Expedia reservation and charged me full price and completely disregarded the payment. I had no choice but to pay as every other hotel was sold out in the area. I also watched him walk the property and treat hotel employees badly. Expedia should drop this hotel as well as AAA. DONT STAY HERE!! You should stay elsewhere, even if it costs more.

Friends

8/10

Excellent

10 Jun 2026

Irina

My adult son and me stayed at the hotel for two days early in June.
The area looked nice and safe, the room was spacious and clean, the breakfast (cereals, oatmeal, milk, coffee, and orange juice) was suitable for us and pretty good for the price. We did not need air conditioning, so we did not even try to turn it on, but we opened the window to let fresh air in; we both really liked it.
One of the best things is that check in starts at 10:00 am; it was just great!
The parking is large; if you need public transportation, there are at least two bus stops just next to the hotel.
I wish there was a coffee or tea pot in the room and a hair dryer in the bathroom, but I understand it might be too much for the price we paid. However, a couple of hooks for clothes or towels in the bathroom could be affordable for the business and helpful for the customers.
There is no elevator, which may not even be necessary for the two story building, especially if your luggage is not heavy. The front desk receptionist (or manager) kindly offered to help us with the luggage.
Overall, we enjoyed our stay in the Heart O’Chicago Motel, and if we take another trip to Chicago, we’ll most likely stay there again.

Family

10/10

Exceptional

09 Jun 2026

Rob

Great stay, only slight disappointment was the continental breakfast offering. Only serial and oatmeal.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

J Noel

This is an EXCELLENT no frills affordable place to stay. Very well maintained and well run place. Just to set expectations, it is dated and off the beaten path, but I HIGHLY recommend this hotel.

Partner

6/10

Pleasant

06 Jun 2026

James

Room was clean and staff was helpful, but room was extremely smelly of stale cigarettes and body odor. Good hot water. Not too noisy.

6/10

Pleasant

30 May 2026

Chris

The property is definitely aging. The rooms could use a refresh and upgrade to the amenities. The hotel stated it had breakfast in the morning and all that was available was cereal and a pot of coffee.

Self

2/10

Poor

26 May 2026

Jeff

I arrived around 11pm and the check in was closed with a message of \"back in 5 minutes\" along with a sign saying \"Air conditioning out\". 15-20 minutes later someone showed up. the breakfast coffee was tiny foam cups w no lid, find your own milk/sugar and can't drive with them.

8/10

Excellent

26 May 2026

Mike

Great bang for you buck! For they money, you really can't go wrong. As long as you want for breakfast is cereal, I would recommend it. They could offer more for the continental breakfast but again, when you compare to other area hotels, you can't really argue with these guys that they shouldn't feel obliged to offer a full breakfast at the excellent rates they charge.

Family

2/10

Poor

23 May 2026

Steven

We checked in, then learned the air conditioner was not working, the room appeared poorly maintained, front desk staff had no solutions for us, and would not refund our money, we checked out the same day as checked in and went to a clean, comfortable hotel.

Family

10/10

Exceptional

21 May 2026

William

Close to Wrigley. Themed hotel

Family

6/10

Pleasant

20 May 2026

Carol

It was close to Chicago with free parking. It looks a bit dated. Maybe change bed covers.

Friends_and_family Family

10/10

Exceptional

17 May 2026

Mary

Great parking, quaint room, cool vibe, safe area

Family

10/10

Exceptional

16 May 2026

Jade

I didn't have a long stay, but it was an enjoyable place! Like a little time capsule without being run down. Will stay here again!

Self

6/10

Pleasant

05 May 2026

ROY

Let say that I would never come back at least it's the last place available in Chicago.
Breakfast was disappointing.
Pros: I guess price and location .

Family

4/10

Poor

03 May 2026

Carol

The air in the room wasn’t working. The tub held water while showering and the hot water didn’t get very hot at all.

Partner

10/10

Exceptional

02 May 2026

Sandy

The parking lot is very easy to get in and out very good

6/10

Pleasant

24 Apr 2026

Zaiba

There was some issue with security overnight at 2 am. When I asked the staff the next day, they refused about this completely . This was very scary at the moment

Self

8/10

Excellent

23 Apr 2026

Roger

Parking was good, HAD NO AIR CONDITIONING, although the website says they do.

Self

6/10

Pleasant

23 Apr 2026

David

This is a basic, clean, and safe property. The property is one of those roadside motels that were built in the 1950s and 1960s, and I'm pretty sure this property hasn't been updated for at least 30 years. The rooms are small and would probably be crowded for more than two people. They offer a free continental breakfast that I have never tried.

Don't expect a grand, pampered experience. Still, it is well maintained, reasonably priced, and offers free onsite parking.

Self

10/10

Exceptional

16 Apr 2026

Holly

It was very clean and everything worked really well. The manager was awesome. He switched my TV when the TV didn’t work and let me have the room in the corner where it was quiet. I will definitely go back there again. It was wonderful.

Self

8/10

Excellent

06 Apr 2026

Eugene

Clean and conveniently located near shopping, restaurants and public transportation. Only 2 channels on tv, very very loud heater/AC.

8/10

Excellent

06 Apr 2026

Jo

The location was perfect for Andersonville. Parking is free, which was a big perk. The rooms are olds but very clean.

Partner

4/10

Poor

03 Apr 2026

Patrick

The bathroom window (which faces the alley) has a broken frame, so it does not close. The outside window security bars are loose. So, someone could easily climb inside. Since the window didn’t completely shut, the bathroom was about 30 degrees when I went to take a shower. Then I kept complaining about the 2-3 drunk people next door. Loud as F. I complained, but they kept it up. I jerryrigged the bathroom window. A real Macgyver job. Also, the first room I reserved had a bad tv and the heat had been left off for long time. Very cold.

Self

8/10

Excellent

28 Mar 2026

Hadell

Very clean and good value

8/10

Excellent

28 Mar 2026

James

This is an older YET VERY WELL KEPT motel . Think Holiday Inn and Howard Johnson 70s era. If you are the type of person that likes to hang around the motel room all day then this is not the place for you. It does have direct entrance from outside but parking lot is vetry secure and I never felt unsafe or felt unsafe leaving my car parked here when I took the train downtown. There is a 24hour bus(Clark St bus route 22) a block away and the rapid Transit Red line is a 7 or 8 minute bus ride away via the number 84 Peterson bus. I like to walk so I actually walked form the motel to the Red Line which took about 15 minutes. My only complaint is the wallas are a bit thin considering when this was built but luckily my neighbors weren't TOO noisy.

Self

6/10

Pleasant

11 Mar 2026

Ryan

If all you are looking for is a place to sleep or rest and you don’t care about bells and whistles…then this vintage motel is perfect. The room was exceptionally clean but dated…we brought our own pillows thankfully because the motels are very thin and small. Besides that no complaints…already rebooked for June for a music festival in Chicago.

Partner

10/10

Exceptional

26 Feb 2026

Lee

The free parking lot makes it worth a stay alone.

10/10

Exceptional

23 Feb 2026

Johnny

Great value, free parking, comfortable bed, good heat, nice sized tv, cute retro bathroom.

Self

10/10

Exceptional

22 Feb 2026

Meara

Great affordable met expectations. Super convenient spot in the city

10/10

Exceptional

18 Feb 2026

Lauren

Warm, Clean rooms

10/10

Exceptional

14 Feb 2026

Apichart

Clean Room and staff is friendly.

Leisure

10/10

Exceptional

08 Feb 2026

Sarah

The room was great,the staff was amazing. Enjoyed our stay.

Leisure Partner

10/10

Exceptional

07 Feb 2026

Monica

Staff was nice and room was very clean I was surprised

Leisure Partner

10/10

Exceptional

01 Feb 2026

Tiffany

Great

Business_and_leisure Family_with_children

10/10

Exceptional

29 Jan 2026

Brian

I very much enjoyed my stay here. Clean rooms and friendly staff 10/10 no complaints and would definitely stay again.

Self

10/10

Exceptional

19 Jan 2026

Tiffany

Ty

6/10

Pleasant

31 Dec 2025

Matthew

Not a high-end hotel, but rather a basic room in a central location and it was comfortable. All you should expect.

8/10

Excellent

23 Dec 2025

mayra

Very nice

Business_and_leisure Partner

4/10

Poor

22 Dec 2025

Eric

Rooms were clean but outdated. Coffee and stale cereal were the only things available for breakfast.. no milk, juice, or tea.. nothing else.

There was an altercation below in the parking lot that the police had to show up for.

Ok for a bed to sleep in but i would not stay there with family or kids.

Friends_and_family Family

2/10

Poor

14 Dec 2025

Jeff

Negative temps in Chicago.
Heat not working properly in room.
Ice on the interior windows.
Utterly distasteful day employee.
Frozen Heart O'Chicago.

Leisure Self

8/10

Excellent

14 Dec 2025

Joshua

Staff were much nicer than in the past.

Leisure Self

2/10

Poor

10 Dec 2025

Lisa

Their system charged my card 3xs. Had to wait 2 weeks for bank to refund me. They said they could do nothing to fix it!?
Room left everything to be desired! Needless to say we had originally booked 2 nights but, only stay one. Location is awful. I didnt feel safe.

Leisure Family

10/10

Exceptional

09 Dec 2025

Anthony

Always a pleasure staying here

Self

10/10

Exceptional

07 Dec 2025

Erik

Staff were courteous and stay was great

Leisure Self

6/10

Pleasant

05 Dec 2025

Diana

It was my second time staying at this hotel, the location and easy parking are very convenient, but both times there was a strong smell of cigarette smoke in the room. Even though there was a sign in the room prohibiting smoking both bed covers had burn halls in them and while trying to plug something in the outlet under the bedside table I found an old cigarette butt in the back of the shelve. Not sure there will be a third time for me to stay there because when I got home all my clothes smelled like cigarettes (and I don’t smoke). If it wasn’t for the very strong smell, I’d say what you pay is what you get (considering the prices for other hotels in Chicago).

Leisure Partner

10/10

Exceptional

02 Dec 2025

Joseph

Great stay, no complaints.

Leisure Self

10/10

Exceptional

15 Nov 2025

David

Good value, clean room, central location in Roger's Park (Chicago, Illinois), plentiful vehicle parking, free breakfast items, pleasant employees.

Leisure Self

6/10

Pleasant

14 Nov 2025

MIGUEL

Staff was friendly
Fix the water in the shower, it makes a lot of noise
Room was clean

Leisure Family

6/10

Pleasant

09 Nov 2025

Steven

No real breakfast. Not even continental.

Leisure Self

2/10

Poor

22 Oct 2025

Javier

Not safe to stay here as an AFAB person... nothing worked and we left because we felt unsafe and they refused to give us a refund

Leisure Family

4/10

Poor

18 Oct 2025

Ryan

Sketchy but cheap

Friends_and_family Friends

10/10

Exceptional

14 Oct 2025

Lisa

Older motel, 50s/60s era, super clean, super safe, great parking. TV is small and breakfast is a \"cereal bar,\" but other than that: you are getting what you pay for, and the online pics and descriptions are accurate. Will stay again. It's a great neighborhood, and you cannot beat the price.

Leisure Self

6/10

Pleasant

10 Oct 2025

JJ

Area seemed safe enough. Went for a run down to the Wrigley area in the middle of the day and was never concerned. Didn't try that at night though.

The \"breakfast\" here is minimal. There's a coffee machine and some cereal and they were out of milk. Calling this a provided breakfast is a little misleading.

Self

6/10

Pleasant

09 Oct 2025

Tracie

Not a lot of options at all in this area if attending a concert at The Riviera. Booked this after reviewing mixed ratings. Old motor lodge, dated decor and bedding. Room was clean but this is bare bones for amenities. Desk staff nice. Continental breakfast was the bare minimum; the coffee fresh and adequate quality.

Leisure Partner

8/10

Excellent

05 Oct 2025

Kelly

Nice workers and some breakfast but my TV didn’t work well and a lot of police noice every night

Business

10/10

Exceptional

29 Sep 2025

Mick

What a cute old time motel! Perfect for an overnight stay after a concert!

Leisure Family

6/10

Pleasant

29 Sep 2025

David Alan

The breakfast was almost nonexistent. On the first morning, the only option was cereal in styrofoam bowls. No coffee. No tea. No bread. No juice. On the next two mornings, coffee was available.

4/10

Poor

18 Sep 2025

Rachel

Stayed here a few times but time we saw bugs.

Partner

10/10

Exceptional

14 Sep 2025

Saul

Love it

6/10

Pleasant

13 Sep 2025

BRYAN

Loud outside at night

10/10

Exceptional

08 Sep 2025

Lori

The motel overall was ok . It could use a bathroom redo very old and room could use new carpet and updated. The TV wouldn't come on. But overall it was good. If I would come back to Chicago I believe I would rent there again

Leisure Friends

10/10

Exceptional

01 Sep 2025

James

This motel is always very cozy and clean..always! 😎

Leisure Partner

6/10

Pleasant

28 Aug 2025

Susan

A little bit of upgrade & this place could shine!

It's really a motel and the desk clerk was very friendly. The room was very clean but needed updating. The comforters were polyester and kind of icky, although clean. I just think for the price we paid, which was comparable to other budget hotels in the Chicago area, that they could upgrade and it would make a big difference. We only needed to stay there for one night because we were dropping off our son to college, as we're other guests. It was very close to the college, which was convenient. It's also very close to Clark St., which has a lot of great restaurants and we found two within a mile that were excellent. The neighborhood immediately around the the motel was a little rough, and a little loud at night, but overall it suited our needs. They do have parking which is free and very convenient. They also have breakfast, which I believe is complimentary, but we had other plans for breakfast so we didn't get a chance to check it out.

Friends_and_family Family

6/10

Pleasant

26 Aug 2025

Jill

Would not recommend

Leisure Family

6/10

Pleasant

27 Jul 2025

Emma

Overall an average stay. Comfy enough, ended up being put in a different room than we booked since they didn’t have any nonsmoking double beds rooms left. Breakfast was basically nonexistent which wasn’t a big deal. Just know there’s only cereal and oatmeal lol
Bed was fine, tv worked and bathroom got the job done. The free parking was very nice! Kind of just a sketchy vibe since it’s a motel but safe enough! Got what we paid for and we’re happy about that :)

Friends

8/10

Excellent

20 Jul 2025

Jeffrey

Solid motel of yesteryear, I'd strongly recommend you bring along ear plugs or just turn on the fan for background (white) noise. Houskeeping A+ every day.

Business_and_leisure Self

10/10

Exceptional

20 Jul 2025

Charles

This is not a hotel option to pass on. The hotel is close to transit so getting to downtown and to a Cubs game is easy to do. There are alsom many dining and options and small uniqure shops along Clark and Broadway.

Leisure Self

8/10

Excellent

17 Jul 2025

Ryan

This is the fourth time I have stayed at the Heart O' Chicago. The rooms have some wear and tear but, they are always clean and we haven't had any issues. Love that I can walk anywhere.

Plus, if you are attending an event that is train accessible - you can walk the two blocks to the brand new train station and leave the car behind (and save 60 dollars in parking downtown).

One downside - the breakfast is a joke. Cereal and apples - that was it. Sad. There are many good places to eat in the area and rather than paying the 3 dollar charge for vending machine water - I walked into the neighborhoods and picked up some items at a local store.

Leisure Family

8/10

Excellent

12 Jul 2025

Rose

Walking into my room was like walking into a typical movie set. The room as spacious, smelled nice and as clean and organized. It's location leads itself to a loud outside and the blackout curtains did help with the morning light.

Leisure Self

10/10

Exceptional

30 Jun 2025

James

absolutely clean and amazing

2/10

Poor

28 Jun 2025

Christopher

Staff person who checked me in was unpleasant to put it mildly. The room was an adjoining room so I could hear everything going on next door. Then around 9:00 at night it sounded like the party next door was trying to unlock and open the adjoining door on their side... this went on for a while until it sounded as though they slid something in front of the door. I could hear several arguments outside during the night. I had an UberEats delivery that was delivered to the wrong address but when I went outside to look for the order at the unit shown in the confirmation delivery picture it was gone. A complete waste of $140... spend your money elsewhere.

Business_and_leisure

10/10

Exceptional

28 Jun 2025

Gwenllian

Exactly what I needed for my stint in Chicago - a clean bed, good shower and a safe place to leave my car. The only issue was check out - at 11, but my room card stopped working at 930. But I was allowed back in easy enough. Thank you!!

Leisure Self

4/10

Poor

27 Jun 2025

Kai

I booked a non smoking room and they only had smoking left so they clearly don't honor specific reservations I didn't have time to go somewhere else so I had to live with it. I was there hours past when checkin starts but they didn't even have the room clean. The window opened but didn't have a screen so it was hard to attempt to minimize the smoke smell.
Bed was extremely uncomfortable
Parking being included was nice

Leisure Self

10/10

Exceptional

25 Jun 2025

John

Had super clean windows and guy at front desk seemed cool. Not as u