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LEVEL Chicago - Old Town

Chicago - IL · United States

1140 North Wells StreetView location

9.2/10Excellent553 Reviews
Cleanliness9.6/109.6
Service8.0/108.0
Comfort9.4/109.4
Condition9.6/109.6
Value9.2/109.2
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About LEVEL Chicago - Old Town

Located in Chicago (River North), Level Chicago – Old Town is within a 15-minute walk of Michigan Avenue and State Street. This 4-star aparthotel is 0. 6 mi (1 km) from Lake Michigan and 1. 1 mi (1. 8 km) from Chicago Riverwalk.

Take advantage of recreational opportunities offered, including a 24-hour health club, a sauna, and a seasonal outdoor pool. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and an arcade/game room.

Featured amenities include a 24-hour business center, a 24-hour front desk, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 60 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens.

Your pillowtop bed comes with premium bedding. Complimentary wireless Internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include safes and microwaves, as well as phones with free local calls.

Read more about this hotelShow less

Located in Chicago (Downtown Chicago), Level Chicago – Old Town is within a 15-minute walk of Lake Michigan and Michigan Avenue. This family-friendly aparthotel is 1.1 mi (1.8 km) from Chicago Riverwalk and 1.9 mi (3.1 km) from Millennium Park.

Make yourself at home in one of the 47 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Beach nearby No rollaway/extra beds available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 200 per accommodation, per night
    • Resort fee: USD 24.67 per accommodation, per night
    The resort fee includes:
    • Additional inclusions
    • Concierge service
    • Fitness center access
    • Sporting facilities or equipment

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from May to October.
    • Pool access available from 7:00 AM to 10:00 PM.
    • Only registered guests are allowed in the guestrooms.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • The property is professionally cleaned.
    • Contactless check-out is available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Host has indicated there is a carbon monoxide detector on the property
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher and a security system
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Covered self parking fee: USD 68.30 per night (in/out privileges)
    • Pet fee: USD 25 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    English

    Spanish

Nearby attractions

State Street 0.8 km / 0.5 mi
Second City 0.9 km / 0.6 mi
Lake Michigan 1 km / 0.6 mi
Michigan Avenue 1.1 km / 0.7 mi
Oak Street Beach 1.2 km / 0.7 mi
Lincoln Park 1.2 km / 0.7 mi
900 North Michigan Shops 1.2 km / 0.7 mi
Chicago History Museum 1.2 km / 0.8 mi
Holy Name Cathedral 1.3 km / 0.8 mi
360 CHICAGO 1.3 km / 0.8 mi
875 North Michigan Avenue 1.4 km / 0.9 mi
Broadway Playhouse 1.4 km / 0.9 mi
Chicago Water Tower 1.4 km / 0.9 mi
Water Tower Place 1.5 km / 0.9 mi
Merchandise Mart 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 35
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Wi-fi
  • Secure parking
  • Laundry service
  • Lift access
  • Garden
  • Terrace
  • Banquet hall
Show 8 more facilities & services
  • Business centre
  • Children playground
  • TV lounge
  • Game room
  • Sauna
  • Steam bath
  • Picnic
  • Basketball
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE DELUXE CITY VIEWQUADRUPLE • DELUXE CITY VIEWQUA.CV-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    LEVEL Chicago - Old Town

    QUADRUPLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH BALCONYAPARTMENT • WITH BALCONYAPT.BL

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    LEVEL Chicago - Old Town

    APARTMENT WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BUSINESSSUITE • BUSINESSSUI.BS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    LEVEL Chicago - Old Town

    SUITE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    LEVEL Chicago - Old Town

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE EXECUTIVESUITE • DELUXE EXECUTIVESUI.DX-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    LEVEL Chicago - Old Town

    SUITE DELUXE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    LEVEL Chicago - Old Town

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    LEVEL Chicago - Old Town

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE CITY VIEWSUITE • DELUXE CITY VIEWSUI.CV-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    LEVEL Chicago - Old Town

    SUITE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    LEVEL Chicago - Old Town

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    LEVEL Chicago - Old Town

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE LUXURY CITY VIEWJUNIOR SUITE • LUXURY CITY VIEWJSU.CV-LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    LUXURY CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    LEVEL Chicago - Old Town

    JUNIOR SUITE LUXURY CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    LUXURY CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CV-LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    LEVEL Chicago - Old Town

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO KING BEDSSUITE • TWO KING BEDSSUI.2K

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    LEVEL Chicago - Old Town

    SUITE TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE ONE BEDROOMSUITE • EXECUTIVE ONE BEDROOMSUI.B1-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    LEVEL Chicago - Old Town

    SUITE EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    LEVEL Chicago - Old Town

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE TWO BEDROOMSUITE • DELUXE TWO BEDROOMSUI.B2-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    LEVEL Chicago - Old Town

    SUITE DELUXE TWO BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    LEVEL Chicago - Old Town

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE CITY VIEWSUITE • EXECUTIVE CITY VIEWSUI.CV-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    LEVEL Chicago - Old Town

    SUITE EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURY CITY VIEWSUITE • LUXURY CITY VIEWSUI.CV-LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    LEVEL Chicago - Old Town

    SUITE LUXURY CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURYSUITE • LUXURYSUI.LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    LEVEL Chicago - Old Town

    SUITE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    LEVEL Chicago - Old Town

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

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    LEVEL Chicago - Old Town

    SUITE DELUXE

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    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

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  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

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    LEVEL Chicago - Old Town

    Room DELUXE

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

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  • JUNIOR SUITE TWO BEDROOMSJUNIOR SUITE • TWO BEDROOMSJSU.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDROOMS

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    LEVEL Chicago - Old Town

    JUNIOR SUITE TWO BEDROOMS

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    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDROOMS

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    Room code: JSU.B2

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  • Room LUXURY CITY VIEWRoom • LUXURY CITY VIEWROO.CV-LX

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY CITY VIEW

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    LEVEL Chicago - Old Town

    Room LUXURY CITY VIEW

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-LX

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  • Double or Twin DELUXE CITY VIEWDouble or Twin • DELUXE CITY VIEWDBT.CV-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE CITY VIEW

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    LEVEL Chicago - Old Town

    Double or Twin DELUXE CITY VIEW

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    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-DX

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  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

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    LEVEL Chicago - Old Town

    SUITE ONE BED

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    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

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  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    LEVEL Chicago - Old Town

    Room STANDARD

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    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

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  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

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    LEVEL Chicago - Old Town

    Room RUN OF HOUSE

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    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

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  • SUITE DELUXE ONE BEDROOMSUITE • DELUXE ONE BEDROOMSUI.B1-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

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    LEVEL Chicago - Old Town

    SUITE DELUXE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-DX

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  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

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    LEVEL Chicago - Old Town

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

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  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

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    LEVEL Chicago - Old Town

    SUITE EXECUTIVE KING BED

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    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

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  • JUNIOR SUITE KING BED TWO BEDROOMSJUNIOR SUITE • KING BED TWO BEDROOMSJSU.B2-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

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    LEVEL Chicago - Old Town

    JUNIOR SUITE KING BED TWO BEDROOMS

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    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.B2-KG

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  • SUITE BUSINESS CITY VIEWSUITE • BUSINESS CITY VIEWSUI.BS-CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BUSINESS CITY VIEW

    Adult and child limits apply within the room's total guest limit.

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    LEVEL Chicago - Old Town

    SUITE BUSINESS CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BUSINESS CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BS-CV

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  • STUDIO CITY VIEWSTUDIO • CITY VIEWSTU.CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    LEVEL Chicago - Old Town

    STUDIO CITY VIEW

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    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV

    Limited room details from hotel

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  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    LEVEL Chicago - Old Town

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE TWO BEDROOMSSUITE • EXECUTIVE TWO BEDROOMSSUI.B2-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    LEVEL Chicago - Old Town

    SUITE EXECUTIVE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    LEVEL Chicago - Old Town

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE CITY VIEWSINGLE • DELUXE CITY VIEWSGL.CV-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    LEVEL Chicago - Old Town

    SINGLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CV-DX

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  • Room EXECUTIVE CITY VIEWRoom • EXECUTIVE CITY VIEWROO.CV-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    LEVEL Chicago - Old Town

    Room EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDROOMSRoom • TWO BEDROOMSROO.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDROOMS

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    LEVEL Chicago - Old Town

    Room TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2

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    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE CITY VIEWAPARTMENT • DELUXE CITY VIEWAPT.CV-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    LEVEL Chicago - Old Town

    APARTMENT DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.CV-DX

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Guest reviews

What other guests saying about LEVEL Chicago - Old Town

9.2
Excellent
553 Reviews
Cleanliness
9.6 /10
Service
8.0 /10
Comfort
9.4 /10
Condition
9.6 /10
Value
9.2 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
28 Jul 2026
Katherine
Eric and the rest of the concierge staff were extremely helpful and accommodating. The hotel has great amenities, family friendly with game rooms for kids of all ages, pool and hot tub, spa and fitness center, plenty of work spaces, and the best part is the cafe with great drinks and food right at the lobby. Highly recommend the stay.
6/10
Pleasant
27 Jul 2026
Erick
this is no a hotel and the amenities are bare bones. No maid service, the TV was worthless with endless buffering to make it unwatchable, the shower head was broken, etc. On the good side, it's a great location, beautiful views, nice vibe around the property, large unit with two beds, and great gym area.
10/10
Exceptional
23 Jul 2026
Martha
We only stayed one night but we definitely want to go back and stay at least two nights. It really was beautiful, clean and very secure.
Family_with_children
10/10
Exceptional
19 Jul 2026
Natalia
Good
10/10
Exceptional
17 Jul 2026
Kenzington
Level hotels are awesome
Self
10/10
Exceptional
13 Jul 2026
Serigne abdou
Overall, I had a pleasant stay. The room was clean, and the staff were helpful. The property was comfortable and family-friendly. The only improvement would be better Wi-Fi and more breakfast options. I would still recommend this place.
Family_with_children
10/10
Exceptional
09 Jul 2026
Catharine
We traveled with four kids. There was a noticeable lack of other children around. However the property was prepared to have them around. There was an entire play room with brand new puzzles and gently used toys to play with. The pool was usually fairly empty so my kids had fun there. The basketball court was generally empty as well. We got a lot of use out of all three spaces. The staff was friendly and helpful. And the coffee shop downstairs was a frequent stop as well.
Family_with_children
6/10
Pleasant
05 Jul 2026
Edward
Wonderful amenities, clean and great location.
The only thing I did not care for was checking myself in. Front staff welcome you but you have to complete your own check in. After a long day if travel the last thing a person wants to do is complete forms. Lowers the Luxury feel of the property when the front desk does not do what an average Holiday Inn does.
10/10
Exceptional
05 Jul 2026
Karen
We stayed in a Spacious one bedroom suite with full kitchen. Very clean and modern. The facilities are great but the steam room was out of order and the pool is not heated. I think you’d get more use if the pool if it was not so cold even in the end of June. The coffee/wine shop is really convenient. Will stay here again!
Family
10/10
Exceptional
26 Jun 2026
Jaquatte
Front desk people was very helpful Eric was amazing was on top of everything and helped with everything as well
Partner
10/10
Exceptional
24 Jun 2026
Laura
Great place - I stay there every time I go to Chicago
Self
10/10
Exceptional
18 Jun 2026
Diana
Perfect location
Family_with_children
10/10
Exceptional
17 Jun 2026
brian
This was one of the nicest \"hotel rooms\" I have ever stayed in. Great location, awesome view, superior comfort. This will be my first choice in Chicago going forward. Next time I'll check out the amenities. Highly recommended. 13/10
Self
8/10
Excellent
14 Jun 2026
Antoinette
Level Chicago - Old Town is a residential property that rents out three floors as hotel rooms. Great location, great views, clean rooms. The service is meh. Our room was not cleaned during our three-night stay and we had to ask for clean towels.
Friends_and_family Friends
10/10
Exceptional
12 Jun 2026
Jane
The location is perfect for getting around town, food and fun! You have to visit the 8th floor!!
Friends_and_family Family
10/10
Exceptional
11 Jun 2026
Jeff
We love where this is property is located and all the amenities. The pool was closed the 2 days we were there which was disappointing but the weather didn't really cooperate either. The staff is very accomodating and attentive.
Pet
10/10
Exceptional
09 Jun 2026
Stephanie
Great location to the red line and buses. Our kids loved the game room, pool, and basketball court.
Family_with_children
2/10
Poor
08 Jun 2026
Heather
Our reservation was moved to a different level property nowhere near where we wanted to be. It was such a disappointing stay all around.
Friends_and_family Family
10/10
Exceptional
03 Jun 2026
Kimberly
Very clean and loved the location and amenities with the store on the first floor was fantastic
Family
10/10
Exceptional
03 Jun 2026
Demonte Antwon
Mannnn this place was awesome. We didn’t want to leave. The view was great. It’s in a great location also. If I lived in the city it definitely would be here.
Partner
10/10
Exceptional
03 Jun 2026
Eriana
Love it!!! Clean and super friendly.
Friends
10/10
Exceptional
02 Jun 2026
Chavez
Lovely
10/10
Exceptional
27 May 2026
Seke
Staff was amazing and the apartment building was phenomenally clean!
Friends
10/10
Exceptional
27 May 2026
Jordan
I love this place always a great time and good experience
10/10
Exceptional
24 May 2026
Yasmine
Nice and big
Partner
10/10
Exceptional
20 May 2026
Navreet
Super nice
Friends
10/10
Exceptional
18 May 2026
Courtney
Minimum effort. Pleasant stay. Very quiet. Enjoyed the 8th floor common area. Service at the front desk was really great. Convenient coffee shop / bakery in the lobby.
Family
10/10
Exceptional
13 May 2026
Lissa
Beautiful clean place. Great safe location within proximity to restaurants and transportation around the city with fantastic views. Would recommend and stay here again.
Family
10/10
Exceptional
12 May 2026
Paul
Really nice building with top-notch amenities in a fabulous location. Room was large, clean and well equipped with high end appliances, walk-in closet, floor to ceiling windows with lots of light. Overall, a great experience. Would stay again.
4/10
Poor
12 May 2026
Najeeb
Carpet smelled so bad. Couch was very old and was missing zippers. Windows looked nothing like the pictures. Got charged 50$ for amenities which pool / sauna was closed. Will give them another chance and maybe update this review
Friends
10/10
Exceptional
05 May 2026
Kent
Check in requires an online form including a background check at your expense. It’s a nice place. Unbelievable 8th floor of recreation, spa w sauna and steam room w showers, tv, pool, ping pong, tvs everywhere, the backyard includes half court ncaa size backboard bball, bags, dog park, multiple outdoor kitchens w granite and more. It’s expensive and it’s worth it
10/10
Exceptional
03 May 2026
Paul
Love the amenities. Great location too
Family
10/10
Exceptional
29 Apr 2026
Braden
Nice and easy process
10/10
Exceptional
27 Apr 2026
Kevin
Great spot for small families that may need a space for than just sleeping
Family_with_children
10/10
Exceptional
26 Apr 2026
Kendra
I was blown away by our room. So big, clean. Also the 8th floor amenities were amazing! Will definitely be back! Everything about this place was incredible and so clean!
Partner
10/10
Exceptional
23 Apr 2026
Mary Fleurdelyz
Eric and the rest of the staff was very helpful from check in to check out! The place is very lovely!!!!! Would come back again soon!
Family
8/10
Excellent
17 Apr 2026
Robin
It’s a bit loud on the weekend. There is no daily housekeeping but great space and great location.
10/10
Exceptional
15 Apr 2026
Hector
Very clean and nice place
Family_with_children
10/10
Exceptional
13 Apr 2026
Dennis
This property never disappoints! The staff are awesome, particularly Nu at the front desk! Always very pleasant and friendly, provides awesome service every time we visit!
Family_with_children
10/10
Exceptional
12 Apr 2026
Natalie
What a view!! We loved the apartment! Got to feel like we were living in Chicago for a couple of nights!
Family
10/10
Exceptional
11 Apr 2026
Marcie
I booked this stay specifically because I saw they had a steam room and Sauna. They were both very pleasant and available 24/7. The room was very high quality with great views but if the city. The game rooms looked really nice and spacious but I sadly didn’t have time to enjoy that aspect of the hotel. There is also a great cafe and bakery connected to the lobby. I’m excited to book here again with a little more time to make the most of my stay
Partner
10/10
Exceptional
09 Apr 2026
Rafal
Overall great
10/10
Exceptional
01 Apr 2026
Shanon
Room was super clean. The view all the way down to the lake from balcony was nice.
10/10
Exceptional
01 Apr 2026
Caleb
Awesome
Self
10/10
Exceptional
01 Apr 2026
Caleb
Awesome
Self
10/10
Exceptional
27 Mar 2026
Renee
The rooms are extremely clean and have everything you need. The staff is so accommodating and friendly. The view is amazing
Partner
10/10
Exceptional
26 Mar 2026
Michelle
Would definitely stay again. Everything was great!
Family_with_children
10/10
Exceptional
23 Mar 2026
Anita
Staff was really nice
6/10
Pleasant
23 Mar 2026
Amanda
There was no hot tub, only a sauna
Friends_and_family Friends
10/10
Exceptional
21 Mar 2026
Laura
The property was super clean and as-advertised. Check-in was fast and efficient. The location was perfect for sightseeing and an evening concert at The Salt Shed. On-site parking was secured and well-lit. Would book again!
Friends_and_family Family
10/10
Exceptional
17 Mar 2026
Mariam
Spacious room with great views and washer and dryer
Partner
8/10
Excellent
14 Mar 2026
Maria
Interesting property in that it is a high rise building of furnished suites with certain floors available as a “hotel”. Coffee shop, gym and lounge are all nice as are the suites. Just know this is not a service oriented hotel experience. No doorman, uniformed person at desk, room or maid service etc.
Self
10/10
Exceptional
08 Mar 2026
Marcus
Great value, friendly staff
6/10
Pleasant
01 Mar 2026
Angelica
Cable TV, cleanliness
Partner
10/10
Exceptional
27 Feb 2026
Crystal
Spotless, staff was wonderfull
Partner
10/10
Exceptional
25 Feb 2026
Audrey
Beautiful and clean, great staff everything was wonderful
Partner
10/10
Exceptional
25 Feb 2026
Alise
All the above was great
Friends_and_family Family
10/10
Exceptional
21 Feb 2026
TIFFANY
Had a great stay!! Kelly at the front desk was so sweet
10/10
Exceptional
19 Feb 2026
Stephanie
First off I want to give a special shout out to Eric! He assisted us so well in every way possible. I also didn’t expect it to be such a nice condo complex but I was so impressed by the rooms, amenities and the workers. Will definitely be coming back very soon!
Family_with_children
6/10
Pleasant
09 Feb 2026
Antonio
Staff and room were perfect
2/10
Poor
08 Feb 2026
Cody
Bed was awful
Pillows were awful
Did not have black out curtains
Room smelt disgusting left early
Tiny tvs
Partner
10/10
Exceptional
02 Feb 2026
Makayla
My girlfriend and I had an awesome time enjoying the space for a fun girls night out. Would recommend to anyone!
Leisure Friends
10/10
Exceptional
01 Feb 2026
Rachel
Staff was extremely friendly and helpful. There is a nice public parking ramp a block away since the building parking was full when we arrived. Great location next to grocery and liquor store. Great brunch spot across the street. Everywhere we went was a 15 min Lyft ride. The space was amazing and the view was incredible! Definitely staying here again. Huge bonus was seeing all the dogs that live in the building!
Friends_and_family Friends
10/10
Exceptional
01 Feb 2026
Rebecca
Very clean
10/10
Exceptional
01 Feb 2026
Sydnee
Clean, nice amenities and great staff.
Leisure Partner
2/10
Poor
24 Jan 2026
Adolph
Staff was great and everything was nice just paid for city view and didn’t get it. Made it seem impossible to address the issue but everything was good just I feel slightly ripped off that in description of room I paid for, it says city view and I didn’t get that. I didn’t even get a mention that it was going to be that room. I have booked before and got city view just idk why this time.
Business Self
10/10
Exceptional
18 Jan 2026
Heather
Property was clean, welcoming, pet friendly
Leisure Friends
8/10
Excellent
18 Jan 2026
Krista
Overall beautiful.
8/10
Excellent
11 Jan 2026
Sarah
I stayed 5 nights total, 4 nights in a two BR, 1 bath with a balcony and the last night in a one BR. The 2BR was great. It faced East, received a lot of sunlight, was clean, modern and the bed was very comfortable. The gym had what I needed too. actually liked sleeping with the sound of the el nearby because I used to live in the area. I did not give it 5 stars because the walls are super thin. Someone had a party next to me and it was impossible to sleep hearing voices straight through the walls. Being a newer building, I don’t think the best quality appliances or fixtures were chosen. My ice machine wasn’t working and the heat/fan only worked in certain areas in the 2BR. Additional lighting should be added. The 1BR shower fixtures and drain needed some attention. That said, Mihajlo and the front desk staff were very helpful and attentive and helped me with whatever I needed. The 1BR seemed more like a studio to m. I’d prefer to book directly through Level, but it was a better price with Expedia. I still thought it was pricey but I was overall happy with my stay.
Business_and_leisure Self
10/10
Exceptional
30 Dec 2025
Kamiyah
My stay was great. The room was nice and the staff was very courteous throughout my stay. I will definitely stay again.
10/10
Exceptional
24 Dec 2025
Diona
Staff was friendly did amazing job with checking us in
Leisure Friends
10/10
Exceptional
21 Dec 2025
Scott
Room was pristine. Nicely laid out with modern furnishings and beautiful views.
10/10
Exceptional
14 Dec 2025
Scott
Great location, clean room and friendly staff!
10/10
Exceptional
14 Dec 2025
Rhonda
Staff always accommodating courteous and professional. The amenities while we only used the outdoor dog area looked amazing. Location is excellent. Many great restaurants grocery. Third time staying here and will be back
Friends_and_family Family
10/10
Exceptional
08 Dec 2025
Jessica
The rooms were great. Very spacious, fully stocked kitchen and extremely clean. We loved having access to the 8th floor with the steam room, sauna, fitness center, game rooms, and socializing areas 24/7. Would love to experience it in the summer with the pool and outdoor areas. We were also fortunate enough to attend during their Christmas Brunch buffet which was such a great perk! If the price stays around the same, I will continue to stay at Level hotels exclusively in any cities I visit that has one! I’ve already told so many people about my wonderful hotel experience.
Leisure Friends
10/10
Exceptional
08 Dec 2025
Sabin
Room was spotless and everything was met at the standards would highly prefer in the future.
10/10
Exceptional
04 Dec 2025
Karen
Loved our stay...the rooms were perfect...the view amazing...and the location ideal...with walking distance to multiple grocery stores. Every staff member was friendly....even on a snowy holiday weekend.
Friends_and_family Family
10/10
Exceptional
02 Dec 2025
Inez
Room was spotless, all the kitchen amenities were provided such as a Nespresso machine with refills, electric kettle, dishes, utensils, pots, and pans. The refrigerator has a water dispenser inside full-size freezer microwave dishwasher. They provide dishwashing detergent and dish soap. Paper towels. Stackable washer and dryer they supply a single sample of laundry detergent to do laundry then you’re on your own. Aldi is on the first floor so if you need anything grocery is available. there is a café attached to the building. Workout area is immaculately cleaned every day. There is a game room a large area to watch TV. we did not bring our pet, but there is an area on the rooftop for pets to run around and there’s green space down below. A full basketball court and an area for children to play. it was winter so the pool and hot tub were closed. they provide fresh linens and towels as needed. They are very prompt and answer the phone quickly. The parking is secure and well lit. Location is in a safe neighborhood. Across the street is disco pancakes for breakfast. Target is just down the road and CVS and Jewel grocery stores. This is our second time staying. When we do stay, we stay about a week. It is quiet. Great views.
Leisure Family
10/10
Exceptional
01 Dec 2025
Luis
Its room was perfect the only bad part was their was a couple stains in the bathroom wall
Leisure Friends
10/10
Exceptional
30 Nov 2025
Donald
Clean room cool staff enjoyed my stay will come stay again.
10/10
Exceptional
24 Nov 2025
John
Everything was first class, even the coffee shop downstairs. Not to mention the grocery store that is attached to the same building. The ultimate convenience right near the miracle Mile in Chicago, my most favorite place in the world.
Business_and_leisure Self
10/10
Exceptional
21 Nov 2025
Sabrina
Everything and everyone was wonderful!!
10/10
Exceptional
19 Nov 2025
Janet
We always love staying here. Such great service and nice accommodations.
Leisure Friends
10/10
Exceptional
17 Nov 2025
McKayla
Clean room, kind helpful staff, beautiful view, great location in walking distance to lots of great places
Friends_and_family Friends
10/10
Exceptional
16 Nov 2025
christine
great amenities!
Leisure Family
10/10
Exceptional
16 Nov 2025
Bin
good
Leisure Partner
10/10
Exceptional
15 Nov 2025
Erick
Gem of a place. Everything was clean & the room was so comfortable. Food places and local stores very close walking distance. Parking seems expensive but it’s worth it because you don’t have to worry about street parking tickets that you’ll probably get anyways. You also get two parking spots back to back from each other. Ammenities are awesome too. Balcony makes things much better.
Friends_and_family Friends
10/10
Exceptional
14 Nov 2025
Rosalie
Great place!
Partner
10/10
Exceptional
09 Nov 2025
Corissa
Everyone working the desk over the weekend were exceptional. The building is very clean and very secure. It is very do friendly.
Make sure you are prepared to charge extra fees on a card when you get to the property. I was not prepared for the $ that needed to go on another card.
Partner
10/10
Exceptional
09 Nov 2025
Michelle
Property was clean, centrally located with wonderful staff. Will definitely stay again.
Leisure Friends
6/10
Pleasant
29 Oct 2025
Lissett
This was our first time at Level Chicago -Old Town. Last year we stayed at Level Chicago - North. Both apartments were really cozy and offered amazing views of the city. Old Town is a great place to stay, the staff overall was professional and polite. The unit was mostly clean, however, some of the towel were stained (seemed like he make up did not come off with bleach). It wasn't to my liking so I did not use them. Also, they knew we were six people but only gave 4 bath towels. I had to request additional. Another thing is that the locks in the bathroom and bedrooms were not working. It was a bit frustrating considering 6 people were sharing one bathroom.
The apartment itself is very comfortable, has washer and dryer on site, which is convenient, especially when staying with children. The kitchen was equipped with all the basic needs except a good coffee machine. They have a nespresso machine but I would have rather an actual coffee machine not espresso machine.
Safety was key. My family and I felt safe in the building and the area. Parking was not available in the building (the cost is $70 per night) but that wasnt an issue because we found plenty of parking right outside by the meters.
Business_and_leisure Family
10/10
Exceptional
26 Oct 2025
Matthew
Easy check-in, friendly staff, beautiful building with nice amenities.
Leisure Family
8/10
Excellent
22 Oct 2025
Lingling
We booked a two-bedroom corner suite which was very spacious (especially the kitchen/living room area), and we had very good view of the old town overlooking from the big porch. The location of the hotel was pretty nice, only 15 min to Michigan Avenue.

However, a few things were disappointing: 1) The check-in process was longer than expected which took 15-20 min to get the room keys; 2) The floor of the suite was quite dusty and the door of the master bedroom was broken (could not be locked); 3) The room phone didn't work at all and we had to use our phone to call the hotel front desk to ask questions; 4) This was the one and only hotel we'd stayed worldwide that did not provide foam pillows (feather pillows only to which one of our family members was allergic).
Leisure Family
10/10
Exceptional
19 Oct 2025
Chanda

Level was on Another Level

Everything was clean and orderly. Loved the Kitchen. Wonderful place to stay. Truly next \"Level\" lodging
Friends_and_family Friends
10/10
Exceptional
10 Oct 2025
Bryan
Friendly staff and great amenities
Leisure Family_with_children
10/10
Exceptional
30 Sep 2025
Nancy Gabriella Lopez
Everything was wonder beside my shower head it was leaking bad
Partner
10/10
Exceptional
27 Sep 2025
Peter
Great place to stay. Loved it!
Leisure Friends
10/10
Exceptional
16 Sep 2025
HOBART
Real nice place 5 stars ill be back.
Leisure Partner
6/10
Pleasant
16 Sep 2025
Jessie

Service 2.5/10

I had a very interesting time at this “hotel”. Upon check-in, I was informed that I was going to hate where I had to park cus apparently the hotel was fully booked. I was not informed that I needed to schedule for a room cleaning nor where to take the trash. Every time I drove past guest parking it was quite empty but yet the hotel was fully booked and parking was first come first serve? Honestly, this was a terrible experience and I will be reaching out to corporate.
Business
10/10
Exceptional
07 Sep 2025
Karen
Highly recommend!

Location & surroundings

LEVEL Chicago - Old Town
1140 North Wells Street, Chicago, United States

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LEVEL Chicago - Old Town

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