Freehand Chicago

United States , Chicago - IL
CHICAGO, 19 East Ohio Street
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100 reviews shown

6/10

Pleasant

09 May 2026

Marcus

The design of the property was cool and it was conveniently located but the queen room we stayed in didn’t have air conditioning and it was hot in there some days/nights and also there were some stains on the bed sheets. The faucet in our room also kept dripping. Also has no fridge or microwave:(

Partner

10/10

Exceptional

08 May 2026

JI WON

Clean.

8/10

Excellent

07 May 2026

Dominique

The room was small but great value price wise. It’s a nice spot for a couple just visiting for a day or two. The bathroom was really tight but we managed. Only complaint I had was the fact that the heat is controlled for the entire building. It was freezing in the room because they said it was out of season to have the heat on in May (ppl are still wearing coats in Chicago in May lol) but they were nice enough to provide a space heater which made it comfortable! Would stay again.

Partner

6/10

Pleasant

07 May 2026

Sophie

Dirty curtains/ mould in bathroom. Simple. Friendly staff, nice bar.

Partner

8/10

Excellent

07 May 2026

Tylar

Staff were friendly and knowledgeable. The room and bathroom were small but clean and comfortable. The curtains did have small stains on them. The TV only had cable and there was no way to cast content from my phone onto the TV.

Friends_and_family Friends

6/10

Pleasant

07 May 2026

Gwendolyn

Great place to sleep, not a great place to stay. Probably worth it for a night or two given the price, but if I wasn't traveling alone or I needed anything more than a crash pad, I would go somewhere else.

Self

8/10

Excellent

06 May 2026

Erika

Front desk was incredible helpful and friendly. The location is incredible. The room was clean but the furniture and bed in my king room were well worn. Overall it was a great value for the location.

Self

10/10

Exceptional

06 May 2026

Joyce

Best hostel experience ever! I was hesitant of staying in a hostel after not doing so in years but this was so nice and very centrally located. Would stay here again!

Self

4/10

Poor

06 May 2026

John

Did not park

Business

8/10

Excellent

06 May 2026

Marisa

Clean room and safe

Self

10/10

Exceptional

05 May 2026

Darin

I would say if you're looking for a place to lay your head and sleep at a good deal then this is your place. The room is really small and there isn't a lot of room but I didn't mind. The only complaint my wife had was the small bathroom and that there wasn't any wash cloths. I think the staff was great and I recommend staying here.

Family

10/10

Exceptional

05 May 2026

Yiduo

This was actually my second time at freehand Chicago. The hotel is clean, comfortable and conveniently located. Will definitely book again whenever I return to Chicago.

Self

6/10

Pleasant

05 May 2026

Van

How long my deposit back to me?

Self

10/10

Exceptional

04 May 2026

Michael

Great central location, lots to do nearby.

Self

8/10

Excellent

03 May 2026

William C

Clean room, looks older, bed was comfortable.

Friends_and_family Friends

2/10

Poor

03 May 2026

Rebecca

I would never recommend this hotel! The web site is misleading to make people think the hotel is high end and has great rooms. Most of the hotel is a hostel.
Our room smelled terrible and the sheets were dirty so we did not stay. We also felt uncomfortable with the people standing outside in front of the hotel.

Friends_and_family Family

2/10

Poor

03 May 2026

Matthew

Right when we got there they rolled out a dead body off the elevator…also gets loud from bar at night

4/10

Poor

03 May 2026

Callahan

The hotel was in a great location, and the lobby and public areas were well maintained. The room was pretty dirty and moldy, but got the job done. The rooms are very tiny, like 100 or so square feet, so it’s also pretty cramped. They do however book to 18+, whereas most chicago hotels are 21, hence my reason for staying. Overall okay price for a great location, but small and dirty room, but if you are over 21, choose a better deal. ($600 for 3 nights in May).

Partner

10/10

Exceptional

02 May 2026

Chelsea

The staff was extremely friendly, helpful and welcoming. I took a chance on a hostel and I was not disappointed. Just for those in my shoes, I will save you the research: bring a lock because they do have assigned lockers for your stuff. I wasn’t sure so I “pack muled” while I was there, ending with me needing to acquire a backpack. They do not supply toiletries other than dish soap (which I used to shower with; low-key no shame). But I stayed in a shared female quad dorm. I got lucky and they were very quiet and respectful. They have laundry facilities but I will warn you, the whole city runs on card and phone pay so either bring your own quarters or do what I had to do and wander the city at 1am carrying my laundry to a Walgreens to find change for $5 because the front desk didn’t have enough and most places don’t have expenditure capita ($2.50 to wash/$2.50 to dry). They do have tide powder soap for $1 at the front desk so that was nice. I never got to utilize their bars or dining area but they looked hoppin’. I went for a concert and didn’t have time to enjoy those things. You need your keycard to use the elevators, get into the laundry room and your obviously your room. The main level is open to the public up until 0230 and if you’re out and about after that time, you need your card to enter the building. But all in all, I highly highly HIGHLY recommend Freehand!! Amazing pricing, multiple options and right next to Pizzaria UNO as it turns out. Safe Travels! 💜

Self

6/10

Pleasant

02 May 2026

Melissa

Staff was wonderful, ambience was great, room was clean. Had trouble trying to control the temp in the room, we were cold our entire stay. I recommend splurging black out blinds as our room was so vibrantly lit during the night we did not sleep.

Partner

10/10

Exceptional

02 May 2026

Ayleen Stacy

Super chill place!!

Self

6/10

Pleasant

01 May 2026

JINA

Very small room w/ a queen bed. Barely moved around the bed.
Room was filled with dust... like literally dust everywhere.
On the bed lamp, table/desk covered with dust as if no one ever stayed/cleaned there... carpet floor is very sticky and damp... the smell of room was very mouldy...

But!!!
The location and price are golden.
It is located in the center of Chicago downtown and so close to everything. Only 4min walk from red line metro, We walked everywhere. And it is very safe around the hotel even at night.

We were busy exploring the city of Chicago so didnt mind of the condition of the room much since we were going to just get some sleep and get out again during the days.

It got really cold at night (late Apr.) but the room has no heater, we asked fromt desk to see if we can get extra blankets and staff was so nice to offer us a small portable heater.

If you are looking for something affordable, just to lay your head down at night but somewhere close to downtown, pier and riverwalk, this is the place that you need to pick to stay.

Partner

10/10

Exceptional

30 Apr 2026

James Q

Friendly enviroment, great service, room clean

Partner

6/10

Pleasant

29 Apr 2026

Emili

Very old and dark. Bed was clean though.

10/10

Exceptional

29 Apr 2026

Jamilla

The breakfast options were really good, me and my boyfriend enjoyed the burritos. They had a really nice recreational area, that I enjoyed while waiting on my room.

Partner

10/10

Exceptional

29 Apr 2026

LORI

Try it ! It’s worth it and you get so much for your money! Wonderful Service, top notch staff and it’s right in the heart of City two blocks from Mag Mile shopping district..

Self

10/10

Exceptional

29 Apr 2026

LORI

This is the best deal in the city! Whether you choose to share a room or go solo the place is big on making sure each guest feels welcomed. the front desk staff either with Dana or DeAnte 5 star service all the way. You get a lot for your money and the location is perfect and the vibe is always upbeat and very chill!

Self

2/10

Poor

29 Apr 2026

Vishnu

I was assigned Bed #4 in Room 602, which was not a proper bed at all. It was a cramped, unsafe setup under a sloped roof with no space to sit or sleep comfortably, and a real risk of hitting your head. In the same room, another guest was given a clearly normal, and comfortable bed. The difference was obvious and unacceptable.

When I complained, the front desk claimed there was “no availability” and immediately tried to pressure me into paying for an upgrade, which made no sense while online platforms were still accepting new bookings at that exact time. This felt less like a capacity issue and more like an attempt to upsell instead of fixing an unfair assignment.

To make things worse, this dragged on for nearly an hour starting around 10:30 PM. At that hour, being dismissed and left without a reasonable solution is not just inconvenient—it’s irresponsible. I seriously considered leaving the hotel late at night because of how poorly this was handled.

Only after a staff change was the issue finally acknowledged and resolved with a proper bed shortly after midnight. Basic, equal accommodation should never require prolonged arguments at that time of night.

I stayed over 15 days at this property this year, but I will never return. Management seriously needs to address bed standards, room assignments, and front‑desk accountability. No guest should have to fight at midnight just to be treated fairly.

Self

8/10

Excellent

29 Apr 2026

Clarissa

Our room was small but had a comfortable bed. Great location in River North.

Partner

10/10

Exceptional

28 Apr 2026

Karen

I was very happy with the location.
I would tell people it is a good place for stay over and if you have good weather to be outside
Wouldn’t want to spend a lot of time in there pretty much used it to sleep and then get going in the morning. The price was unbelievable I would like to find a few like this in New York. Let me

Self

10/10

Exceptional

27 Apr 2026

Henry

The property was located literally in the center of downtown. Everything was accessible and walkable. All the major attractions were within 2 to 5 km of what Chicago is really advertise to be. Staff was great open bar was amazing. Vibes were nice and other guests were on the same vibe levels.

Self

10/10

Exceptional

27 Apr 2026

Hyeju

Location was great and they have additional restrooms downstairs. and also have laundry room, gym as well. It was great stay.

Self

10/10

Exceptional

27 Apr 2026

James

1 day stay everything was great. The staff and manager were terrific. Place was sold out and staff was super accommodating! Bars were both enjoyable!

Family

8/10

Excellent

26 Apr 2026

Alexandra

Great bar

Partner

10/10

Exceptional

26 Apr 2026

Elder

Good room

Partner

10/10

Exceptional

26 Apr 2026

Jose Alfredo

Nice Place to Rest and have fun. You only need to considerar the $50 dolar deposit

Family

8/10

Excellent

26 Apr 2026

Erika

Really enjoyed our stay here! The staff members were so friendly, and went the extra mile to ensure we enjoyed our stay. Loved the room, but they could do a better job at dusting some of the natural textures employed in the decor. Bar area was a very nice place to relax and unwind at the end of the night. Would definitely stay here again!

Partner

10/10

Exceptional

26 Apr 2026

Max

I stayed in a shared bunk. There are lockers that can fit a carry on, but you need to bring your own lock. The staff tell you some info up front, but don’t hand a paper or anything to help you remember. The room key is required to use the elevator, didn’t realize that at the start. The doors might get slightly stuck or squeak.

Self

8/10

Excellent

26 Apr 2026

Monica L.

Is a quaint older motel. Staff were all amazing. The location is superb. The room was tiny.

Partner

8/10

Excellent

26 Apr 2026

Jessica

I had a nice stay here. I didn’t have any issues with my roommates. You only get one towel but I wish we had gotten some small ones as well. It was a bit smaller than I expected. It wasn’t very quiet in the room because of the outside noise but I had brought some earplugs just in case and they helped. The only thing I didn’t like was that the temperature of the shower water wasn’t very consistent. It kept going from cold to hot and vice versa. Other than that I would say it was a pleasant stay.

Self

10/10

Exceptional

25 Apr 2026

Ari

Good Staff | Bar

Partner

10/10

Exceptional

24 Apr 2026

Isaiah J

Very nice hotel. The window in my room was cracked. And the heat/air conditioner didn’t work. And there was no outlet near the bed to charge your phone.

Other than the above, it was a very pleasant time. And the location is very convenient.

Self

6/10

Pleasant

24 Apr 2026

Javier

Kind of ugly room

Self

8/10

Excellent

24 Apr 2026

Tess

Friendly staff and perfectly suitable room, parking was across the street so unpack any luggage to avoid hauling it around the public self parking garage. Beautiful building, definitely a rowdy younger crowd but little to no noise in our room!

Partner

10/10

Exceptional

24 Apr 2026

Lee

The tall, beautiful bartender was an expert server and took care of everyone in the whole lobby, in addition to those at their bar

Self

6/10

Pleasant

23 Apr 2026

Justin

An early April heatwave isn't all that common, I get it... but not turning the AC on because it's too early in the season is pretty rough when you have an inside facing room with zero breeze and no fan in your room when it's 80 overnight.

8/10

Excellent

23 Apr 2026

Emilio

Todo bien en general

Self

4/10

Poor

23 Apr 2026

Felix

Super dirty room and sheets, AC didn’t work either and didn’t clearly state it when booking.

Friends

10/10

Exceptional

23 Apr 2026

Wandalyn

My fav place to stay!!!!!

Partner

10/10

Exceptional

22 Apr 2026

LORI

It’s the best place to stay in the city . Good value for your money. Coffee beds, Front Desk Staff are the best in the business.. walkable greet location! Give it a try

8/10

Excellent

22 Apr 2026

Agustin

Amazing location, staff was friendly and accommodating, bar was amazing, vibe was immaculate DJ was insane, only complaints were ac wasn't available and shower curtains weren't long enough and water gets all over the floor would definitely return tho

Partner

8/10

Excellent

22 Apr 2026

Lingyan

Nice interior decor

Friends

8/10

Excellent

21 Apr 2026

Nicole

The Freehand is a funky little hotel located near Michigan Ave and the waterfront in Chicago. The decor is cool, with a dark reddish vibe. There is a comfortable lounge, a nice bar, and a cafe. The room was clean and the bed comfortable. There is a gym though I didn’t see it. And they held onto our suitcases for us after we checked out while we did a day full of activities before going to the airport.
Cons - the room and bathroom were small and very tight. Our room door was difficult to open and close. The cafe was not serving breakfast the one day I was there without explanation. The bar had a very small wine selection - no Chardonnay. The front desk was usually manned by only one person and they had to answer the phone while we were trying to check in and out.
It was fine for our purposes, and not too expensive, but even though I gave it 4 stars I probably would not stay there again. I need a little more room and doors that close safely.

Family

10/10

Exceptional

21 Apr 2026

Paul

Property is extremely well located near the Red-Line and downtown. Staff was fantastic. Room was small and dated, but adequate. Clean. Bar and lounge area was very nice. Was there 3 nights, would definitely stay again next time in town

Self

10/10

Exceptional

20 Apr 2026

Cortney

Great location, amenities, vibes, will definitely be staying here next time I’m in town!

Self

10/10

Exceptional

20 Apr 2026

Milca

Clean place good location

6/10

Pleasant

20 Apr 2026

Anna

Check in/out was easy with friendly staff. The room was lesser than ideal however good enough for not spending much time in it. No circulating air in the room with musty/mildew smell, made for a lesser cleanliness situation. Location was great with lots to do nearby!

Friends

8/10

Excellent

20 Apr 2026

Amy

We had to stat here last minute after we accidentally canceled our reservation at another hotel. We did not realize it was a hostel unit after we had booked it & it was a non refundable room. We had a queen room on the 4th floor. It was very tiny & clean. We had no view at all so that was a bummer. The Cafe was closed all day on sunday & when we tried getting a coffee on sat they said they couldn't make one it was for only certain hours that they could. The broken Shaker bar was nice to grab a drink. It was located in a very walkable area. If you want something cheap this will work.

Partner

6/10

Pleasant

20 Apr 2026

Sanela

Staff were helpful, the room was clean and hotel location is great. We stayed in a room with queen bed which is unbelievably small, and the bathroom is small as well. It is very outdated, it has such a poor lighting to the point where I had to use natural sunlight to put on make up. The room doesn’t have a fridge nor coffee machine, and it might be big enough for a twin bed.

Partner

8/10

Excellent

19 Apr 2026

Jordan

For a downtown hostel, the experience was great. I stayed in a quad female room with no major complaints. The bathroom was an ensuite and fairly clean. The bed was quite comfortable with one pillow, one sheet, and one comforter provided. Staff were very pleasant throughout. The room didn’t have much of a view; it faced a parking lot with some constant background noise, but that’s fine if you’re just using this hostel as a place to sleep. A very small locker was provided for valuables (a bring-your-own-lock situation).

The curtains on the bed don’t quite cover all the way, so there were little gaps in privacy here and there. On a particularly humid day, the AC didn’t kick on, so it became a bit stuffy in the room. At night, the lower floor becomes a popular cocktail bar, but impressively no noise reached my floor (4). Generally the building is older and needs some paint and repairs here and there, but it gets the job done.

As a solo female traveller, I felt safe and comfortable throughout. Would stay here again for the cost.

Self

10/10

Exceptional

19 Apr 2026

Jonathan

Great hotel in an amazing area!

Friends

6/10

Pleasant

18 Apr 2026

deborah

We appreciate the room being clean, but we didn't appreciate a shredded drop cloth for a window covering. it also stated that we had air-conditioning in our room . our room was so very warm since it was on the 17th floor and it was in the 80s that day. there was no air-conditioning working.
it would've been nice to have a parking pass or amenity towards parking. Your staff was not very helpful.
We did however, enjoy being downtown Chicago and we were able to walk to the restaurant we ate at. Deborah

4/10

Poor

18 Apr 2026

Olivia

Rooms are tiny, extremely dusty and don’t feel clean. There were stains on our sheets and comforter. You cannot turn on the AC until May, so we asked for a fan. The fan we received had dust bunnies all inside of it.

I understand it’s an old building but there’s zero excuse for sheet stains and the dust.

8/10

Excellent

17 Apr 2026

Alex

One of the nicer hostels I’ve stayed at. Beds were comfortable and private, although the one small pillow was underwhelming. Everything was very clean. Only four beds to a room made it feel almost like a regular hotel.

Self

8/10

Excellent

17 Apr 2026

Scott

it was cool but the rooms smelled bad like musty, and there was no microwave and the ac didn't work. But other than that it was alright. atmosphere was good. Girl with the green hair was amazing

Self

2/10

Poor

17 Apr 2026

Hardik

Garbage was not collected from Room for 4 days. No AC in the room, No fresh towels provided in Room, Fan was provided. Basics like shampoo , or a bath soap also not provided. Location was good but the vibe was like I am in a Risky neighborhood.

Self

10/10

Exceptional

16 Apr 2026

Amber

Staff was very helpful and in a good area in the center of everything.

Partner

6/10

Pleasant

15 Apr 2026

Kyle Andre

The Lounge was very good.

Self

8/10

Excellent

14 Apr 2026

Agnes Nmabila

Great stay

6/10

Pleasant

14 Apr 2026

Curtis Nate

I got what I paid for: it was cheap, and the experience fair but unpleasant for a hostel. My bunk mates did not follow some of house rules set by Freehand which made rooming with those folk’s difficult. I complained to the front desk, and yet nothing was done. Ultimately, I checkout early on my last night rather than try (and fail to sleep) for another night in a row. I spent that night reading in the nearby Subway restaurant and at Union Station which proved more relaxing than the room I paid for.

Self

8/10

Excellent

12 Apr 2026

William

Not applicable.

Friends_and_family Family

8/10

Excellent

12 Apr 2026

Kevin

It was very centrally located to see all the sites and get anywhere I wanted. Housekeeping did not visit the room at all. And the room was badly lit.

Self

10/10

Exceptional

12 Apr 2026

Casey

It's definitely worth what you pay. This was my first time at a hostel, and as an introvert I would go back. You need somewhere to crash, and dont plan on hanging out all day, its perfect for getting ready in the morning and just leaving and coming back at night to sleep. I brought my own lock, I believe they rent them if you forget one. My roommates didn't even lock their stuff but I don't trust anyone so use your own discretion. The locker is about 15-18 in wide and around 30 in tall and 12 deep. The staff were always nice and helpful. I do believe they could clean a bit better as far as dusting and washing the shared couch cushions. Maybe clean the windows too every now and then, tourists like to look out the window. I didn't use the bar or lounge but they are really nice. 4.5/5

Self

6/10

Pleasant

11 Apr 2026

Michael

Resort fee unwarranted. Few/slow elevators. No coffeemaker, fridge, microwave in room. Couldn't open bathroom door all the way.

Self

8/10

Excellent

09 Apr 2026

Almaz

I asked to fix my outlet on my room to fix it to give me extension cord but seems they don't have time to do it .

Self

10/10

Exceptional

09 Apr 2026

Mauricio

love the atmosphere it brought out, like vintage type.

Friends

2/10

Poor

07 Apr 2026

Jennifer

Originally booked the place for three nights but experienced flight delays so we did not check in the first night. Attempted to check-in the following day and front desk was not accommodating even though I paid for three nights already. It was not like they were not making money if I did not showed up that first night. Terrible policy and staff were not understanding. I rebooked because I did not want to look for another hotel in the middle of the night while it was raining. Room was small but served its purpose. Heater and TV did not work so it was cold for the nights. Contacted front desk and said they will follow-up. They did not follow-up to get it fixed. Would not recommend.

Partner

10/10

Exceptional

06 Apr 2026

Sydney

Clean room

Partner

10/10

Exceptional

05 Apr 2026

Zachary

Always a great stay when I’m in Chicago. Close to the action and very affordable. There was one afternoon the elevator didn’t go down and I was on the 10th floor so the stairs sucked lol. Other than that I love this place. I crack the window and take in all the big city sounds while I sleep.

Thank you guys! Will be back soon!

Self

2/10

Poor

05 Apr 2026

Adrian

I was only at this Hotel for one night. I reserved a Premier Queen Room. I got a regular Queen Room. The Split Unit was not working, had to call maintenance, the TV was not working it kept saying \"no signal\" Do the Housekeeping and Maintenance staff check these things regularly to make sure that they are working?.

Self

2/10

Poor

03 Apr 2026

Fangqin

The staff was so unprofessional with a bad attitude that he didn't let me sign the paper saying the exact check out time. One of the roomate smells bad and there wasn't windows that can be opened so I had to stay with the bad smell for whole day

Self

10/10

Exceptional

03 Apr 2026

Anahi

Bed was comfortable , staff was very nice and the location was great! Close to the trains and everything , would definitely recommend 10/10

4/10

Poor

31 Mar 2026

Ahmed

Try to pay more and get a better hotel.

Family_with_children

8/10

Excellent

31 Mar 2026

Katie

It was a room with basic necessities. With a the bed and bathroom. It doesn't come with a microwave or fridge but go the job done.

8/10

Excellent

30 Mar 2026

Steven

We didn't have any soap in the bathroom, other than that place was very chill

8/10

Excellent

30 Mar 2026

Victoria

Fantastic staff; very helpful when I had a problem. The elevator was having issues, and I had an unfortunate roommate (watching horror movies all night but hiding when security showed up) but the bed linens were great and the room smelled clean. The shower kinda leaked all over the bathroom, which was unfortunate. I also didn’t know that I could get towels; I wasn’t given any automatically when I checked in. (It was late at night; they may have forgotten.)

Self

8/10

Excellent

29 Mar 2026

Autumn

Clean room, small but was expected..zero amenities, so cannot give feedback on that. An ice machine would have been helpful since minifridge, which I knew to plan on, still would have been nice to have, since used small cooler to keep drinks t snacks cold for a weekend, but there's a CVS right by that sells ice and other needs. Heater barely worked, but made do. Saw some reviews prior to booking that mentioned robes and bluetooth radio, we didn't have either, however not a big deal for us. Parking costs are outrageous, but they are all over the city, again, expected, and the lower pricepoint of the room made it more doable. Overall, we'll definitely be back for an affordable option and great location for a weekend. Longer than that, I would look for something with more *in room* amenities, coffee pot/minifridge or microwave, if that's important to you

Friends_and_family Family

6/10

Pleasant

29 Mar 2026

Evelyn

Most of the front desk staff we interacted with were extremely rude and unhelpful. Amanda was wonderful though. Room is tiny but the bathroom is nice. The place was “clean” but not spotless we found a stain on one of the pillows and a lot of stuff was covered in dust. Bar/coffee shop was great though. One of the elevators also went out which was frustrating for everyone.

Partner

4/10

Poor

29 Mar 2026

Carlita

Overall terrible stay - the one plus is the location is great, but the person working at reception was so unhelpful upon my arrival (borderline rude), the room was extremely small, and the walls were paper thin I could hear everything going on in all rooms nearby. You can also hear everything going on outside. In addition, the air conditioning/fan unit wasn’t working. There are plenty of nice places to stay in Chicago at a similar price, don’t stay here.

Partner

6/10

Pleasant

29 Mar 2026

Eric

A very tired hotel. Elevator broken. Lights in room flickering. Outlets didn’t work

Self

10/10

Exceptional

29 Mar 2026

Emilie

Was nice!

4/10

Poor

27 Mar 2026

Luis A

The hotel room could use a good cleansing. It was so full of stains, from bed, to bed sheet, to curtains. It’s absolutely a hostel, including the private rooms (in terms of quality). Excellent location.

Partner

10/10

Exceptional

27 Mar 2026

Francisco

Very aesthetically pleasing, in the heart of downtown. The bar downstairs is a must drop by. I do wish there was a fridge and microwave.

10/10

Exceptional

26 Mar 2026

Jalen

Yes hotel

Self

4/10

Poor

26 Mar 2026

Henry

No where to cook your food or staff don’t tell me where things at . Super dirty dust everywhere means dead skin cells everywhere.

Self

10/10

Exceptional

25 Mar 2026

Christopher

Always good

Self

10/10

Exceptional

25 Mar 2026

Amy

Loved it!!

Friends

6/10

Pleasant

25 Mar 2026

Aryan

There was a city tax (not mentioned on Expedia like other hotels do) and they haven't refunded my deposit yet (so idk about that for now), the hvac was centralized so it was extremely cold even after we reported it to the front desk a couple of times, and it was already freezing in Chicago during our stay. It's in a good neighborhood and everything is at a walking distance. The lounge was the best part about the place, though. Also, you can keep your bags at the front desk after checking out for a while, so that was convenient.

Family

10/10

Exceptional

24 Mar 2026

Cooper

Room was clean. Only issue was that whenever someone used the bathroom above, you could hear the water running

Partner

8/10

Excellent

23 Mar 2026

Sophia

Clean room (small space tho), overall clean bathroom (some hair in drain) and water pressure wasn’t great. In an amazing location. Would recommend for a quick city stay.