Name: Courtyard Chicago Downtown/River North
Address: 30 E Hubbard St, Chicago, 60611, US

10/10

Exceptional

27 Jul 2026

Jaylene

We love the location, as many stores and cafes are walkable from this hotel. The staff is friendly and rooms were clean. We visited during the Summer and AC worked great.

10/10

Exceptional

23 Jul 2026

Jennifer

Courtyard served all of our needs. Friendly staff answered a few travel related questions. Room was clean & tastefully decorated. Hotel was conveniently located to popular tourist attractions. We caught both the L Train & double decker bus tours within a few blocks of walking.

10/10

Exceptional

22 Jul 2026

Kathy

Clean, comfortable room

6/10

Pleasant

17 Jul 2026

Samantha

This stay was just ok. We paid a little more than $800 for basic 4x4 box. The staff was friendly and helpful, but the amenities weren't great. No on-site food options, besides an extremely overpriced snack corner. No microwave in the room, not even a blow dryer. Disappointing experience for a Marriott.

Family_with_children

10/10

Exceptional

15 Jul 2026

Kathryn

The room was clean. The staff was polite and helpful. They got me a cab when I needed one. It was a good location with plenty of restaurants nearby.

Family

10/10

Exceptional

14 Jul 2026

pearlie

Shops nearby

10/10

Exceptional

13 Jul 2026

kevin

It was clean and friendly staff

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Rueben

Location, clean, nice pool....

Family_with_children

8/10

Excellent

11 Jul 2026

Mohammed

Nice

Family_with_children

10/10

Exceptional

09 Jul 2026

Xiaolan

nice hotel！！！

8/10

Excellent

08 Jul 2026

Brian

There was a robbery and fatal shooting at 2:00 am 3 blocks west. Not cool.

Partner

10/10

Exceptional

06 Jul 2026

Edgar

The hotel location was good for being in downtown

10/10

Exceptional

06 Jul 2026

Vanessa

Great !

Partner

4/10

Poor

05 Jul 2026

David

I do not believe this property should have a bonvoy rating. There were little to no amenities, the property is not very well maintained. The cleaning/property maintenance staff were invasive. The bright spot was the staff who were helpful.

10/10

Exceptional

29 Jun 2026

Edgar

5 stars across the board, great location

Friends

10/10

Exceptional

27 Jun 2026

Tuan

Very nice hotel, central location to downtown.

Self

6/10

Pleasant

16 Jun 2026

Jessica

Lobby was modern but the elevators were out, forcing me to use the freight elevators which wasn't a great experience. My room was just ok. Bedding was a thin quilt; towels were a little frayed and had to run the shower for 8 mins - not an exaggeration - to get the water hot. It was just ok, but you get what you get at this price point. Front desk was very nice, offered water bottles unsolicited. Great part of town.

Business

2/10

Poor

15 Jun 2026

RICARDO

Pray not to arrive if there is bad weather because the Hotel staff will sell your room, no matter if you already pay for it an if you arrive late. Forget it you will mot have a room to sleep.
The front desk employees are not trained to handle other than checking in or checking out situations.
Doble check your final charges to your card and make sure the rates are the ones you have on your reservation.
Noisy AC unit, and too little space for toiletries at rhe bathroom.
Worst experience ever.
I sould ask for a full refund of my stay.

Family

10/10

Exceptional

14 Jun 2026

Stephen

Great location

Partner

8/10

Excellent

13 Jun 2026

Kim

Liked the location, which was close to restaurants and clubs. The staff was very nice and helpful. I liked the complimentary coffee in the lobby every morning. You don't find that too much any more. The room was large, beautiful, and comfortable. There was a problem with the elevator during our stay, however, and 2 of 3 elevators did not work for the last 2 days of our stay. This was very inconvenient because it was hard to get out of the hotel through the stairs. Trying to get down the stairs was a maze and there was no signage helping us get out. There was signage directing us toward the utility elevator, but the door to that was locked. We literally could not get out of this hotel when the elevators were not working.

Partner

8/10

Excellent

06 Jun 2026

TIMOTHY

Nice

10/10

Exceptional

25 May 2026

Mahdi

The room was very clean, and the staff was courteous and extremely professional as well. This location is very convenient and is in the heart of the downtown, yet a bit tucked away from the extreme daily hustle & bustle.

The only feedback for the hotel mgmt. is the following:
The bathroom door in our suite needs to be replaced or repaired. It was making squeaky noise and was hard to open/close (most likely due to lack of exhaust air in toilet).

Friends_and_family Family

10/10

Exceptional

25 May 2026

Shaquanna

The hotel was nice and clean. Mrs. Tabitha went the extra mile to make sure we were good. The staff is great and the rooms are nice and clean. Location is by everything. I really enjoyed my stay.

Friends

8/10

Excellent

19 May 2026

MARK

Location was in a good spot plenty around to do trains very accessible

10/10

Exceptional

17 May 2026

Frank

Great location at a reasonable price

Business Friends

10/10

Exceptional

15 May 2026

Kimberly

The overall experience was excellent. The front desk was very pleasant and helpful. The room itself was clean and inviting. The bathroom was also very clean. The hotel passed out flowers for Mother’s Day, that was nice. I would stay there again.

Friends_and_family Family

10/10

Exceptional

12 May 2026

Cortnie

Very nice staff, clean facility close to all major attractions.

Family

8/10

Excellent

11 May 2026

Natanya

Clean and helpful staff

Partner

10/10

Exceptional

11 May 2026

Cindy

It was a great experience and would stay there again.

10/10

Exceptional

07 May 2026

Gloria

Breakfast options in the hotel was very minamal, Aisian influenced. 7-11 within walking distance to get cup of coffee. Other food options within walking distance. Easy to catch bus. Parking is very expensive, but I feel necessary as parking is very hard to find and also expensive in this area. Staff was great, we had 15 people in our group and 5 room and they helped keep us together.

Friends_and_family Family

6/10

Pleasant

05 May 2026

Lisa

Great location and staff.

8/10

Excellent

02 May 2026

Elma

The hotel stay was wonderful, I wish parking and breakfast was included in the stay. Overall, it was a nice experience.

Friends

10/10

Exceptional

28 Apr 2026

Shraddha

It was amazing

Friends

10/10

Exceptional

26 Apr 2026

Rigoberto

Plenty of restaurants at walking distance.

10/10

Exceptional

24 Apr 2026

Siddhartha

Nordstorm was just behind us. Restaurants and bars were right around the corner. Millennium Park is just 15 minutes away. Very good location

Family_with_children

8/10

Excellent

20 Apr 2026

Brian Romero

El staff muy amable y las habitaciones cómodas

Friends

6/10

Pleasant

19 Apr 2026

Lisa

This was our first time in Chicaho. The staff was very helpful with suggestions. This hotel is very close by to many things making it easy to get around. The beds are a little uncomfortable and stiff. We also didn't get complimentary waters in our room like most hotels do. Check in and out were super easy though.

Partner

10/10

Exceptional

17 Apr 2026

Gloria

Great place to get stay, close to lots of places to eat. Easy to catch buses to attactions. Parking was expensive. Next time we will come to Chicago by train or plane.

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Logan

Great location clean room

Partner

8/10

Excellent

05 Apr 2026

Abby

Hotel location was near Michigan Ave and many places. All walkable. Gym and pool were nice. Pool could be bigger but nice to have one. Wish they had free breakfast. Staff all very nice and fast check in. Lobby is smaller than other hotels but still offered a hang out spot with lots of tables. Overall, hotel is very good. Would stay again.

Friends_and_family Family

4/10

Poor

04 Apr 2026

Jose

The pool was extermely cold and the I could not sleep with the am

10/10

Exceptional

02 Apr 2026

Brigid

Room was spotless and ready when we arrived at 1:00. The staff were welcoming and friendly, excellent customer service. Will definitely return!

Friends

10/10

Exceptional

02 Apr 2026

Susan

Staff was excellent, very friendly and helpful.

Family

6/10

Pleasant

30 Mar 2026

Ray and Shannon

This hotel is in an excellent location and has a great lobby area. We had trouble with our hot water and we had some cockroaches in our room and so did our friends who had a room on a different floor.

10/10

Exceptional

29 Mar 2026

John

A lot of shopping with in walking distance, clean room and a helpful staff.

Partner

10/10

Exceptional

25 Mar 2026

Peter

The Courtyard River North always makes my stay wonderful. They go out of their way to accommodate your requests. I really appreciate the friendly lobby staff. Thank you to everyone!

Partner

8/10

Excellent

23 Mar 2026

Megan

The biggest downside is the noise. Constantly woken up to the sirens and people shouting outside. You could also hear the rooms next to you quite easily.

The staff was very kind and the hotel was kept pretty tidy.

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Taylor

We loved our stay here! The room was very clean and nice. We were centrally located to any and everything we wanted to see/visit, most being about a 20 minute walk, nothing more. Lots of good bars and restaurants in the area as well. Staff was friendly and accommodating.

Friends

8/10

Excellent

25 Feb 2026

Shikita

Location

8/10

Excellent

23 Feb 2026

Rita

Clean room

10/10

Exceptional

22 Feb 2026

Hector

The room was clesn and very pleasing of a staycatiom.

8/10

Excellent

16 Feb 2026

Savion

Everything was amazing only downside was the parking for sure. Everything else great

Leisure Partner

10/10

Exceptional

02 Feb 2026

Melissa

Clean spacious rooms . Comfortable bed and pillows. Great location in the city.

Partner

8/10

Excellent

17 Jan 2026

Angie

We were extremely happy with the helpful and friendly service of all the staff we encountered. We were expecting and restaurant/ bar and were disappointed to find out there was no longer one in the hotel.

Leisure Friends

10/10

Exceptional

16 Jan 2026

Charis

We’ve stayed here several time, great location, clean and the staff is great.

Friends_and_family Family

10/10

Exceptional

15 Jan 2026

Stacy

Clean hotel and friendly staff

10/10

Exceptional

09 Jan 2026

Tamara

Great staff

Leisure

8/10

Excellent

08 Jan 2026

Delaila

Friendly staff

Leisure Family

8/10

Excellent

06 Jan 2026

Muhammad

....Your staff was so nice and helpful. ☺️
5/5 love ur hotel i will definitely come back. 🏨
(^ー^)(＾ω＾) & the bed was so comfy 👍....

My 9 year old asked to borrow my phone for a few minutes and wrote the above words herself. Defintely mean it all.

Here comes my cents. Would have been great if breakfast is offered. Mini market items were a bit pricey. We purchased an item that we discovered was expired. Staff took it serious and replaced it immediaty. Otherwise, we enjoyed our stay.

Business_and_leisure Family_with_children

10/10

Exceptional

30 Dec 2025

Marie

The room was very clean and very big. The beds were so very comfortable. The showers were very hot and had great water pressure. The shampoo and conditioner smelled great. The staff was friendly and accommodating.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Theresa

Very clean place despite renovations that didnt interfere or bother our stay! Amazing and kind staff! Very nice hotel

Leisure Friends

10/10

Exceptional

25 Dec 2025

David

Very nice front desk staff. Clean room, comfortable bed.

10/10

Exceptional

19 Dec 2025

Joel

Place is comfortable and neat and staff was very nice

Partner

10/10

Exceptional

13 Dec 2025

AMANDA S

Super customer service! We will definitely stay here again!

Leisure Family

10/10

Exceptional

07 Dec 2025

Michelle

Yes

10/10

Exceptional

07 Dec 2025

Denis

Nice hotel. I will recommend it to friends I know that go to Chicago often.

Leisure Friends

10/10

Exceptional

07 Dec 2025

Trayvone

.

10/10

Exceptional

06 Dec 2025

Carlos

Good

4/10

Poor

26 Nov 2025

Peter

Very noisy. Staff didn’t check for Bonvoy account on check-in. No Restuarant or bar.

Convenient for downtown including L, the riverwalk, shopping and a few blocks to the lake.

Leisure

4/10

Poor

25 Nov 2025

Rochelle

I have pictures that the bathroom was nasty and I have asked for towels. It took them a day and a half to bring me. It was just poorly service and all this money I spent and I thought it was a upscale hotel. It was a trashy hotel.

Friends_and_family Family

10/10

Exceptional

23 Nov 2025

Stacy

Excellent stay. Clean rooms with comfortable beds and friendly staff. Location is also very convenient.

Leisure Family

10/10

Exceptional

23 Nov 2025

Peter

This Courtyard by Marriott Chicago is located in really convenient area near restaurants, shops and nightlife. It can be a bit noisy as this is the heart of a major city. The rooms are nicely appointed with many amenities and even a mini-frig and microwave! A really good hotel I would certainly visit again.

Leisure Family

10/10

Exceptional

21 Nov 2025

Eric

Yes and yes

Friends_and_family Family

10/10

Exceptional

20 Nov 2025

Taylor

I was welcomed warmly every time I was in the lobby, and the free coffee in the morning was awesome!

Leisure Partner

10/10

Exceptional

17 Nov 2025

Mauricio

The let me do a super early check in! Amazing staff with great attitude!

Business Family

10/10

Exceptional

16 Nov 2025

Chanice Nicole

Staff stood out the most

Leisure Partner

2/10

Poor

14 Nov 2025

Alicia

My room was dirty. Sheets dirty. Found 2 roaches. Told the manager it took them until the next day to clean my sheets. Explained my experience to the manager and he said “ he spoke to his staff and hopes I’ll stay there again”. The worst hotel I’ve ever stayed in.

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Vanessa

Great!

10/10

Exceptional

06 Nov 2025

Aisling

Nice big clean room. Simple but perfect if not staying in the room for long. Staff were always pleasant.

Leisure Friends

4/10

Poor

03 Nov 2025

Erika

The door to the room doesn’t lock properly — someone could easily open it from the outside. The bathroom mirror was dirty, and the bathroom door handle was loose. There was hair on the bed that wasn’t ours, and the TV volume doesn’t work properly. The staff was okay.

10/10

Exceptional

27 Oct 2025

Harpreet

Clean room and great location

Leisure Partner

8/10

Excellent

20 Oct 2025

Kurt

Nice location, very clean. Only issue was the amount of sirens outside going off until about 1 am.

Leisure Family

2/10

Poor

17 Oct 2025

LUIS ALONSO

When i arrived to the hotel, they told me they were overbooked and sent me to another hotel which was more than half a mile away. It was the marathon’s weekend so i left my car in the parking lot and i had walk with the luggage. The front desk promise to take care of the parking to compensate the inconvenience. The next day after running the marathon i walked back to pick up my car, stopped by at the Courtyard to get the fee paid for the parking, and they did not want to do it.
The staff in this hotel is not very helpful, do not care much about the customers. I did my reservations several months in advance.

8/10

Excellent

14 Oct 2025

Carlos

👍

Business Self

10/10

Exceptional

29 Sep 2025

Jaccarie

Enjoyed my stay!

Leisure Self

10/10

Exceptional

24 Sep 2025

Gloria

The staff is so helpful and kind. They loaned us an umbrella and were ready to supply anything we needed. Great hotel!

10/10

Exceptional

22 Sep 2025

Danielle

Hospitable customer service. Great location close to lots of night life.

8/10

Excellent

22 Sep 2025

Alisha

Staff was friendly and accomodating. Location was great for Navy Pier and the River Walk. The pool was too cold for me. Fitness center was adequate but stuffy (AC not keeping up).

Leisure Family

10/10

Exceptional

10 Sep 2025

vy

I love everything, so clean and nice

10/10

Exceptional

09 Sep 2025

Olivia

I loved going here for the walking distant to stores and the nice hotel experience :D

Leisure Family

8/10

Excellent

08 Sep 2025

Samantha

Good stay for a long weekend. Location is central, lots of dining options nearby. Older property, but nicely maintained.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Anthony

The staff was amazing! The bed was super comfy.

Leisure Family

10/10

Exceptional

05 Sep 2025

MASAAKI

Great location, but no safty box

Self

6/10

Pleasant

04 Sep 2025

Ahilia

It was comfortable

Friends_and_family Family

10/10

Exceptional

04 Sep 2025

Terry

Liked it

8/10

Excellent

03 Sep 2025

Monica

Great stay for family

My 3 kids and I spent one night and the room was very large for Chicago (2 queen beds). Everyone in the front lobby were so friendly. The rooms were clean. They stored our luggage prior to check-in and after check-out so we could spend two full days in Chicago. The kids used the pool at night and it was perfect.

Friends_and_family Family

10/10

Exceptional

02 Sep 2025

Jocelyn

Chill

10/10

Exceptional

02 Sep 2025

Jose

Good

10/10