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Residence Inn Chicago Downtown Magnificent Mile

Chicago - IL · United States

101 East Erie StreetView location

9.6/10Excellent656 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.8/109.8
Condition9.8/109.8
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn Chicago Downtown Magnificent Mile

Due to the current travel environment, this hotel is currently not accepting guests for a short period. Reservations are available for future dates. Please see below for up-to-date policy information and ways to contact Hilton Guest Assistance.

We look forward to welcoming you to the hotel soon.Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city's most exciting destinations.

Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms.

You'll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums.

Read more about this hotelShow less

On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.

With a stay at Residence Inn Chicago Downtown Magnificent Mile, you'll be centrally located in Chicago, steps from Michigan Avenue and 10 minutes by foot from Chicago Riverwalk. This hotel is 0.7 mi (1.2 km) from Grant Park and 0.8 mi (1.2 km) from Millennium Park.

Make yourself at home in one of the 289 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a business center, express check-in, and express check-out. This hotel has 15 meeting rooms available for events.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

Beach nearby No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Property Registration Number 60611, 60611, Hotel License
  • Minimal age
    21
  • Optional fees
    • Valet parking fee: USD 75 per day (in/out privileges)
    • Pet fee: USD 20.00 per accommodation, per stay plus USD 100.00 one-time cleaning fee
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Michigan Avenue 0.1 km / 0.1 mi
State Street 0.2 km / 0.1 mi
Bally's Casino Chicago 0.2 km / 0.1 mi
Northwestern Memorial Hospital 0.3 km / 0.2 mi
Chicago Water Tower 0.4 km / 0.3 mi
Holy Name Cathedral 0.5 km / 0.3 mi
Tribune Tower 0.5 km / 0.3 mi
Ann and Robert H. Lurie Children's Hospital 0.6 km / 0.4 mi
Water Tower Place 0.6 km / 0.4 mi
Michigan Avenue Bridge 0.6 km / 0.4 mi
875 North Michigan Avenue 0.7 km / 0.4 mi
900 North Michigan Shops 0.7 km / 0.4 mi
360 CHICAGO 0.7 km / 0.5 mi
Museum of Contemporary Art Chicago 0.8 km / 0.5 mi
Chicago Riverwalk 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 289
  • Number of floors (main building): 11
  • Suites: 24
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wired Internet
  • Wi-fi
Show 29 more facilities & services
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staffExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Concierge
  • NewspapersExtra charge
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant: 2
  • Banquet hall
  • Meeting room: 15
  • PrinterExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • TV lounge
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Credit card is compulsory as a deposit, no deposit in cash is acceptedExtra charge
  • FitnessExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO WITH VIEWSSTUDIO • WITH VIEWSSTU.WV

    Photos are not available for this room type.

    Residence Inn Chicago Downtown Magnificent Mile

    STUDIO WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible WITH VIEWSSTUDIO • Accessible WITH VIEWSSTU.H6-WV

    Photos are not available for this room type.

    Residence Inn Chicago Downtown Magnificent Mile

    STUDIO Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BEDSTU.H6-KG

    Photos are not available for this room type.

    Residence Inn Chicago Downtown Magnificent Mile

    STUDIO Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH VIEWS NON SMOKINGSTUDIO • WITH VIEWS NON SMOKINGSTU.NM-WV

    Photos are not available for this room type.

    Residence Inn Chicago Downtown Magnificent Mile

    STUDIO WITH VIEWS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH VIEWS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 46 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable9 photos

    Residence Inn Chicago Downtown Magnificent Mile

    STUDIO TWO QUEEN BEDS

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen BedsSTU.H6-2Q

    Photos are not available for this room type.

    Residence Inn Chicago Downtown Magnificent Mile

    STUDIO Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 36 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable6 photos

    Residence Inn Chicago Downtown Magnificent Mile

    STUDIO KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CITY VIEW KING BEDSTUDIO • CITY VIEW KING BEDSTU.CV-KG

    Photos are not available for this room type.

    Residence Inn Chicago Downtown Magnificent Mile

    STUDIO CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-1

    Photos are not available for this room type.

    Residence Inn Chicago Downtown Magnificent Mile

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Residence Inn Chicago Downtown Magnificent Mile

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Residence Inn Chicago Downtown Magnificent Mile

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Residence Inn Chicago Downtown Magnificent Mile

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn Chicago Downtown Magnificent Mile

9.6
Excellent
656 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.8 /10
Condition
9.8 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
24 Jul 2026
Andrea
We loved staying here. The room itself was very clean and modern with a good sized kitchen with a dish washer and larger fridge than you typically see. It was a great location next door to the Starbucks reserve, great shopping, and a short walk to the red line station. The staff went above and beyond to help us from the housekeeping staff, lobby staff, and luggage assistance. We also loved the hot complimentary breakfast which was good quality and had really nice variety. We will definitely stay here again the next time we are in Chicago. Perfect for our family of three!
10/10
Exceptional
22 Jul 2026
Brent
EXCELLENT stay. Rotating breakfast options, helpful staff, thorough housekeeping staff, huge room with two closets, very well stocked mini kitchen with full plates, bowls, pots, pans, strainer, etc... (better than most BNBs we've stayed at), neat views at breakfast on the 20th floor. Very easy location to major bus stop 1.5 blocks away. Only downside was sirens going to nearby hospital.
4/10
Poor
18 Jul 2026
Alejandra
Pague por dos king suites y nos dieron dos diferentes, la limpieza diaria pésima y de hecho no vuelvo a resecar en marriot, NO VALE LO QUE CUESTA
Family_with_children
10/10
Exceptional
16 Jul 2026
Alicia
The room was very spacious! My family of 4 (2 teen daughters) especially appreciated the spacious bathroom with large lavatory and double sink. The small kitchenette was very useful also. We loved the rooftop restaurant and bar as well!
Friends_and_family Family
10/10
Exceptional
13 Jul 2026
VICTOR
Daily breakfast Buffett was excellent.
Partner
10/10
Exceptional
13 Jul 2026
Malon
My first time in Chicago and I enjoyed my stay here. Located right in the middle of everything allowed me to walk most of my trip. Minutes away from the Riverwalk and millennium park. 15 min walk to Navy pier. Staff was nice and the breakfast was great! Something new on the menu everyday. Although located in downtown the noise wasn’t horrible at night.
Partner
10/10
Exceptional
12 Jul 2026
Shanice
Lovedddd it was my first time there and I highly recommend next time in Chicago I will always pick this hotel. Everything was amazing
Partner
10/10
Exceptional
07 Jul 2026
Adriana
Excellent customer service
Family
8/10
Excellent
06 Jul 2026
Dana
Rooms had stains on the bathroom floor, they show up because the floors are black. So they seem dirty. Breakfast area was way too small to accommodate that many rooms. Should have made a bigger area. They did a bad job refilling items, didn’t care cause it was closer to closing. Which, if it is open till 10 have it all available till 10. Hallway smelled like vomit or some horrible cleaning solution the whole weekend. I’m kinda picky but otherwise a nice stay.
Partner
10/10
Exceptional
05 Jul 2026
Sean Lee
Staff was attentive and helpful thru our stay. Strawberry, lemon and Cucumber water delicious day and night. Room was awesome!!!!
Friends
10/10
Exceptional
05 Jul 2026
Rosalie
We had a great stay. Right along Erie and Michigan streets, so walking is easy.
Partner
10/10
Exceptional
02 Jul 2026
Dawn
Loved that the floors were very private. Everyone was helpful and the rooms were very clean.
Family_with_children
2/10
Poor
28 Jun 2026
Stephane
Our room was not properly cleaned upon arrival. The drawers were unusable due to visible dust and hairs, and we had to clean the tables and nightstands ourselves. The bathroom was missing several towels, had no foot mat, and offered no body lotion or basic body care items, which was disappointing given the hotel’s price point.

Throughout our stay, there was a persistent smell of cooking oil and food that permeated both the lobby and our room. The hotel attempts to mask this with a strong scent in the lobby, but it only made the environment more unpleasant.

One of the elevators appeared unsafe, with no functioning level display and rough, jolting door movements.

On our final night, a rodent scratched inside the A/C unit above us for hours. The noise was loud and constant, and we were only able to sleep after running the A/C at its coldest setting which got the rodent to run away.

While the hotel is in a great location, the overall experience fell far below expectations. Significant improvements in cleanliness, maintenance, and general upkeep are needed, especially for a hotel charging at a fairly high price point.
Partner
10/10
Exceptional
28 Jun 2026
Stephanie
I was very impressed by the staff and the rooms! Full size fridge and freezer with microwave and stove made saving money on meals easy
Family_with_children
10/10
Exceptional
09 Jun 2026
Jennifer
Hands down the best hotel I've stayed at. They were so nice, accommodating the room was amazing, fridge and freezer, had dishes and silverware, and a mini cooktop and dishwasher. Breakfast was fantastic! Something different every day we were there (6 days) including fruit and hot items plus the view was beautiful. Very easy to get anywhere on transit, the 146 took us to shed aquarium, field museum and the planetarium, the 147 dropped you at millennium and grant park, the 151 took you up to lincoln park and the zoo. It was central to so much, the starbucks reserve roastery was right next door, marshalls in case you forgot or needed something, food: ginos east for pizza was a couple blocks away, eataly, shake shack, portillos and so much more. Pop mart (lebubus) and the harry potter store was right there. Navy pier is a short walk as well. I literally cant say enough good things about this place and how perfectly located it was. Our event is coming back again next year that we were there for and I will be booking here again for it!
Friends
10/10
Exceptional
09 Jun 2026
Waverly
This is a fantastic find just off the Mag Mile. It feels much more luxurious than you would expect from a Residence Inn by Marriott. The rooms are spacious and well-equipped with full kitchen. The breakfast is generous and offers many options. The staff is professional and courteous. We thoroughly enjoyed our stay here and will come back again when we are in Chicago.
Partner
10/10
Exceptional
02 Jun 2026
Ekaterina
The hotel exceeded our expectations 💯💯
The room was super clean and very comfortable. All the furniture was brand new, and everything was spotless
The service was outstanding, the staff took amazing care of us and made all the guests feel welcome
Another highlight was the breakfast, a huge selection and everything was delicious
Partner
10/10
Exceptional
30 May 2026
CONSOLATE
Newly refurbished.
Perfect Location.
Very Clean.
Love the kitchen section and the bathrooms.
Definitely my go to place when I go to Chicago.
Friends
10/10
Exceptional
26 May 2026
Heather
We stayed Memorial Day weekend and what a fantastic trip it was! Kudos to Residence Inn for impeccable accommodations and the breakfast! Chef’s Kiss!! Mwah, mwah, MWAH!! There’s delicious hot food, waffles, oatmeal, pastries, fresh cut fruit, cereals, you name it!! I loved the spinach and cheese quiches and the southwest scrambled eggs. They also had bagel sandwiches. Starts at 7 on the weekends and 6:30 through the week and what a nice surprise to eat on the 20th floor!! Nice views and plenty of seating. And even better? Complimentary coffee from 5:30 AM - 12 noon, for all you coffee lovers out there!
Our room was roomy and had everything we needed. Loved all the lighting options. We will stay here again next time we come back to Chicago! Thank you Residence Inn!!!
Partner
10/10
Exceptional
25 May 2026
juan
Excellent!!
Family
10/10
Exceptional
25 May 2026
Sydney
We got a studio room which came with a kitchenette - amazing if you’re traveling and want to bring back leftovers. Great hotel, walking distance to a lot of attractions and places to eat, pretty quiet aside from some occasional street noises but nothing that would keep you awake or disrupt you.
Partner
10/10
Exceptional
23 May 2026
Hormuzd
Everything was just par excellence.
Family_with_children
10/10
Exceptional
20 May 2026
Jurgen
Clean room, good shower and gre
10/10
Exceptional
19 May 2026
Yeshwanth
Good breakfast and good suites. Very modern and fucntional
Family_with_children
10/10
Exceptional
17 May 2026
Niranjan
Nice hotel, well maintained, good breakfast, great location, spacious room.
Family
10/10
Exceptional
10 May 2026
Xiaoyan
All good
Partner
8/10
Excellent
09 May 2026
Emilio S
highly recommended.
Friends_and_family Family
10/10
Exceptional
08 May 2026
Samantha
This stay was 10x better than we were expecting. Everything was phenomenal. The room was so much more spacious and beautiful that the pictures did justice. The staff was always great. and you cannot beat the location! I would stay here again in a heartbeat and I will always recommend to my friends and family. The ONLY thing I would want changed is better toilet paper haha. After 6 days you need something a little nicer than Scott professional. Truly though, this was an amazing stay.
Partner
10/10
Exceptional
05 May 2026
Sebastian
Very good
Friends_and_family Family
10/10
Exceptional
02 May 2026
Vilma
Best location you can ever find, The breakfast was incredible, a lot of variety and a different spread every day. The room was huge with plenty space for 4 persons. I ll definitely stay there again.
Friends_and_family Family
10/10
Exceptional
30 Apr 2026
Jamie
The breakfast was good. Everything was really clean if you’re looking for a hotel looked no further.
10/10
Exceptional
25 Apr 2026
Haley
We went in the off season and got a great deal. Breakfast was a great surprise too! Parking is $$
8/10
Excellent
23 Apr 2026
Jill
Breakfast was ex
10/10
Exceptional
23 Apr 2026
Lori
Very clean, comfortable atmosphere
Business
10/10
Exceptional
20 Apr 2026
Leah
The outdoor seating and fireplaces are amazing! Staff is very attentive and helpful. Love being able to drop luggage before touring the city for the day!
10/10
Exceptional
13 Apr 2026
Pedro Rafael
Excellent location in downtown area. The staff was very friendly and kind by giving us a free upgrade since my wife and I were in town to celebrate of anniversary. The room was alway clean and has great amenities. I would recommend 100%
Partner
6/10
Pleasant
08 Apr 2026
Shonta
Racial experience with check in. Horrible.
Self
10/10
Exceptional
07 Apr 2026
Marcela
Clean room, breakfast wasn’t good
Family_with_children
10/10
Exceptional
06 Apr 2026
Andres
Great staff, make sure you arrive early to breakfast, it can get a bit hectic…
Family_with_children
10/10
Exceptional
06 Apr 2026
Ashok Kumar
.
10/10
Exceptional
02 Apr 2026
Lauryn
The best staff!! Jade was FANTASTIC! we had minor issues with our rooms plumbing and blinds, but both issues were resolved within the time of our stay. breakfast is light, but effective! the staff was definitely the highlight. really spacious rooms. accommodating. will be returning again and again!
Friends_and_family Family
10/10
Exceptional
02 Apr 2026
Jennifer Del Carmen Perez
Amazing/Beautiful Location! We were there for our first time celebrating my husband’s birthday and we had a sweet experience from start to finish. Highlights: the room, very spacious, super comfortable, great views!! The complimentary breakfast- definitely great choices each day! We loved it! The security, the appearance, and the close proximity to downtown. AMAZING!
Partner
8/10
Excellent
31 Mar 2026
Rosa
Perfect Location!
10/10
Exceptional
24 Mar 2026
James
All the staff I met were very friendly and helpful.
Friends_and_family Family
10/10
Exceptional
24 Mar 2026
Anne
Excellent location, friendly staff, great buffet breakfast with 20th floor city views, clean and spacious rooms. We tried the on-site restaurant as a “last resort” due to cold, rainy weather and we were glad we did… food and service were very good. Only caution is related to the shower. Ours was a shower within a very deep tub that could have been a challenge for families with children or anyone with even slight mobility challenges. Ask for a room with a walk-in shower if this is a concern.
Friends
6/10
Pleasant
19 Mar 2026
terri
There is no self parking; valet parking is with limited services and takes 20-30 minutes for a car retrieval; valet parking is charged per calendar day, not nights of stay (if staying for 3 nights, the charge is for 4 days ($75x4=$300 as of 3/18/2026)!!!
Family
10/10
Exceptional
18 Mar 2026
ADAM
Stayed for 5 nights during St.Paddys day weekend .. Breakfast was great . They change up breakfast meats and potatoes , it seemed like daily .. Location was great , never felt unsafe at all, and was close to everything you could want to be around the magnificent mile .. Highly recommend
Partner
10/10
Exceptional
13 Mar 2026
Jennifer
Absolute best service downtown Chicago. Largest rooms we have ever stayed into for our annual family trip.
Family
10/10
Exceptional
08 Mar 2026
Benjamin
Staff was friendly and always greeted us well.
Partner
10/10
Exceptional
01 Mar 2026
Gabrielle
Great stay! Everything clean and luxurious.
10/10
Exceptional
01 Mar 2026
Erika
The staff were super friendly and courteous. The room was clean and spacious and well appointed. Location was just what we wanted.
Friends
10/10
Exceptional
26 Feb 2026
Estrella
Staff members were super nice and helpful. Overall the room was very clean and everyone there was so attentive.
Partner
10/10
Exceptional
24 Feb 2026
Zaria
great!
10/10
Exceptional
23 Feb 2026
Marian
Room was clean and the staff were helpful
10/10
Exceptional
17 Feb 2026
Jaelon
The best hotel I’ve stayed in. Service was top notch, employees were kind and friendly, only knock is the complementary breakfast, but if you want a beautiful view and time with your significant other, this is the place to go.
10/10
Exceptional
17 Feb 2026
Theotis
Great room and service
10/10
Exceptional
13 Feb 2026
Amar
Clean rooms, location and staff
Business
6/10
Pleasant
03 Feb 2026
Dawn
My room was very nice, the hotel was great. My issue is my room had not been properly cleaned. There was hair in the shower which grossed me out, one closet had stuff on the floor, I have no idea what it was, and the other closet with the iron had underwear in it! That means no one checked or cleaned the closets. For the price, I expected better than this.
Friends_and_family Family
10/10
Exceptional
01 Feb 2026
vinnie
Yes
Partner
10/10
Exceptional
31 Jan 2026
Donghyeon
Cozy, Friendly, Good place to stay
10/10
Exceptional
30 Jan 2026
habib
Clean and covinient
10/10
Exceptional
18 Jan 2026
Curtis
The room was perfect
10/10
Exceptional
13 Jan 2026
John Blair
Great hotel in every way. Will definitely stay here again.
Leisure Friends
10/10
Exceptional
08 Jan 2026
Steven
Bacon served only 1 in 4 mornings and ran out 30 minutes prior to end of service meaning we never had bacon for breakfast in 4 mornings.
Leisure Partner
10/10
Exceptional
07 Jan 2026
Michelle Aithana Posada
Hidden jewel, great room, the friendliest staff and great breakfast.
Leisure Family
10/10
Exceptional
07 Jan 2026
Hao
Clean Room
Self
10/10
Exceptional
06 Jan 2026
Sharon
Great proximity to stores and restaurants, very clean place, very spacious
10/10
Exceptional
05 Jan 2026
Fabio Henrique
Very good
Leisure Family
10/10
Exceptional
05 Jan 2026
Michael
Very clean nice hotel
10/10
Exceptional
01 Jan 2026
Luis A
Amazing service and facilities
Leisure Family
10/10
Exceptional
28 Dec 2025
Casey
Clean room, excellent service and free continental breakfast. Amazing!
10/10
Exceptional
27 Dec 2025
Cedric
Nice
10/10
Exceptional
27 Dec 2025
Ana
Great size rooms and breakfast was great
Leisure Family
2/10
Poor
26 Dec 2025
Prashant
unhelpful front desk. check in is on the 20th floor.
10/10
Exceptional
24 Dec 2025
Bertha
Beautiful, clean, modern room.
Friends_and_family Friends
10/10
Exceptional
23 Dec 2025
Miker
Loved the location, right next to Starbucks Reserve Roastery.
The rooms were amazing, great space and view.
The breakfast was so good too.
Friends_and_family Family
10/10
Exceptional
20 Dec 2025
Lisa
Wow! My 1st time at this hotel! I stay in Chicago often but I have never experienced a hotel like this. Everyone working there were happy. They always were friendly & would say good morning. Even getting on an elevator; the staff was sweet. The breakfast was delicious & so many options. The hotel was SO clean. I was not expecting what was in my room. There was a stove, a dishwasher, immaculate bathroom, the bed was so comfortable & they had buttons by the bed to make the blinds go down. I loved our room! I am 100% going to stay here again. The hotel they have on site is gorgeous. I was telling all my friends about this hotel. I was blown away. It was perfect. You don't get service like that these days. They gave 1000000% effort.
Leisure Family
10/10
Exceptional
16 Dec 2025
Sebastian
Everything was perfect. Literally not a single flaw except the very repetitive breakfast menu. Other than that, amazing! 10/10
Leisure Partner
10/10
Exceptional
12 Dec 2025
Roy
Every step was a pleasant surprise over what was experienced from other similar places.
Partner
10/10
Exceptional
09 Dec 2025
Kevin
Be
10/10
Exceptional
08 Dec 2025
nicole
The hotel is beautiful and in a wonderful location, the longest walk we had was 20 minutes at most. The staff was all very friendly, room was modern clean and had a great view. Just wish pillows were a little firmer. Pleasantly surprised with the options available at the complimentary breakfast. We will most definitely choose to stay at this hotel again.
Partner
10/10
Exceptional
30 Nov 2025
Dale
Friendliness of staff and attentive Timor needs. Everyone was kind. Room was spacious and very clean.
10/10
Exceptional
30 Nov 2025
Tracy
Everything was a 10!
10/10
Exceptional
28 Nov 2025
Ronald
It was a very friendly inviting clean great hospitality hotel we will definitely stay there again if we ever come back to Chicago
Partner
10/10
Exceptional
28 Nov 2025
Daniel
Good choice for Mag Mile hotel.
Partner
8/10
Excellent
26 Nov 2025
Beata
The bathroom fixture fallen apart, we had problem with the light panels ( did not working in the bathroom and bedroom ) Last Year we stayed here… everything was perfect. These Year you can tell they are NOT maintaining the hotel. It is so sad!
Partner
8/10
Excellent
25 Nov 2025
Mike
The bed and piollows were not the most comfortable. But the rest was fantastic.
Business
10/10
Exceptional
22 Nov 2025
Ironi
The breakfast was fresh and had a great selection.
Leisure Family
10/10
Exceptional
16 Nov 2025
Bobak
Very nice.
8/10
Excellent
14 Nov 2025
T.J.
Really good property in Downtown Chicago. Staff was helpful and rooms were really nice. Also, a very walkable area.
Leisure Self
10/10
Exceptional
09 Nov 2025
Beechom
Location, staff and the room.
Friends_and_family Friends
10/10
Exceptional
09 Nov 2025
Stephanie
Spotless rooms. helpful staff.
Business
10/10
Exceptional
03 Nov 2025
Ronan
Hotel was clean & staff were pleasant
Friends_and_family Friends
8/10
Excellent
01 Nov 2025
Beatrice
Room was spotless, modern and large. Complimentary breakfast was appreciated. Good value c
10/10
Exceptional
31 Oct 2025
Joe Henry
Excellent
8/10
Excellent
26 Oct 2025
Patricia
The bar was not yet stocked as they had recently moved it so cannot rate the bar.

The facilities were excellent. However, the staff were not particularly friendly, especially when being greeted at the door. Both the evening and day people never acknowledged us. The cleaning staff, however, was very friendly.
10/10
Exceptional
19 Oct 2025
John Mert
Everything's perfect!
10/10
Exceptional
19 Oct 2025
Donyell
Omg beautiful
10/10
Exceptional
19 Oct 2025
John E
Great stay
10/10
Exceptional
15 Oct 2025
Christopher
Fantastic location, everything in walking distance with accommodating, friendly staff whom nothing was too much trouble. Excellent breakfast every day with great choices which exceeded my expectations. My 3rd visit to Chicago & the best hotel by a long way I have stayed in.
Leisure Partner

Location & surroundings

Residence Inn Chicago Downtown Magnificent Mile
101 East Erie Street, Chicago, United States

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Residence Inn Chicago Downtown Magnificent Mile

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