Name: Royal Sonesta Chicago River North
Address: 505 N. State Street, Chicago, 60654, US

Royal Sonesta Chicago River North

Chicago - IL · United States

100 reviews shown

6/10

Pleasant

10 Jul 2026

VAHE

The location of the hotel was pretty good. I usually choose where to stay based on the amenities such as the gym. The temperature inside the gym was so warm that it felt very unhealthy to work out. Asked the staff to check on the A/c or put fans to keep the place ventilated. Well! They didn't do anything and that went on for my entire stay.

Family

10/10

Exceptional

09 Jul 2026

Tiaisha

Location was perfect for my family needs. Everything was in walkable distance and the staff was really attentive and pleasant.

Family_with_children

10/10

Exceptional

09 Jul 2026

Briana

Our stay was fantastic! The room was spotless, comfortable, and well-appointed. The entire hotel was clean, elegant, and beautifully maintained. The staff was friendly, welcoming, and always helpful throughout our stay. The bar was excellent with a great atmosphere, and the location couldn’t have been better—close to everything we wanted to do. We would absolutely stay here again!

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Mohammad

Checking in was very easy. Staff was very nice as soon as I arrive to my room it was very clean. The rooftop was also beautiful in the pool very nice top-tier

Partner

10/10

Exceptional

09 Jul 2026

Krystle

Overall, my stay was great. The location is excellent and centrally located in a great part of Downtown Chicago. Although my room view (City View) was very obstructed, the room itself was nice and the shower was amazing for a standard room. The staff and valet were very nice and helpful. I would definitely recommend it.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Malica

Quiet and clean

Family_with_children

10/10

Exceptional

07 Jul 2026

Teanna

Very nice

Partner

10/10

Exceptional

07 Jul 2026

paul

Very nice room. Staff was excellent very nice and helpful

Partner

8/10

Excellent

06 Jul 2026

Sarah

The hotel itself was great; friendly staff and good location to walk to all attractions and access the L. However, ima few blocks away is a fire station, so on a busy holiday weekend, there were a lot of sirens all night….so not the best sleep.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Evonne

Stay was pleasant, most of the staff was friendly, it's located right in the center of downtown and made it easy to access alot since you have to walk everywhere.

Partner

10/10

Exceptional

06 Jul 2026

Victor

Great room

Partner

10/10

Exceptional

05 Jul 2026

Kimberly

Room was clean and close to a lot of stores and restaurants pool was nice as well

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Keith

Great location, within walking distance of a lot of Chicago’s top attractions.

Partner

10/10

Exceptional

05 Jul 2026

Ricky

Love this hotel!!!!!!!!!!

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Debra

We had a great stay! The staff were helpful and courteous! Room was very clean! The restaurant’s food was delicious and the guys at the bar were awesome!

Partner

8/10

Excellent

03 Jul 2026

Drake

Our room was right under the weight room and we were woken up every morning by the sound of dumbbells dropping on the floor. Otherwise hotel was great! Gave us a complimentary bottle of wine since it was my birthday. Would stay again, just wouldn’t stay on a high floor.

Partner

10/10

Exceptional

03 Jul 2026

Ryan

Fantastic stay. Thank you for the lovely suite upgrade for our anniversary!

Partner

4/10

Poor

02 Jul 2026

Carly

Poor check in experience for VIP access. Free wine bottle and upgraded room not offered until the next day after the Expedia check in review prompted it. No early check in available.
A MURDER happened here right outside during our stay and all they would do is remove the ridiculous and extra destination fee.

Self

10/10

Exceptional

02 Jul 2026

Jenniva

I stayed at the Royal Sonesta North for my birthday and it was one of the best hotel stays I’ve had in a long time. The customer service at the front desk from the time I walked in, I was greeted and even given a bottle of wine for my birthday.

We stayed in the Junior suite and the room was perfect. It was clean, housekeeping did an amazing job everyday making sure of that and the bed was so comfortable. I really loved the jacuzzi in suite and it got put to use every night. Housekeeping made sure that was also very clean.

The gentleman who took our bags up gave us the best food recommendations in the area. Chicago food is top tier anyway but we really appreciated that on the first night. The hotel isn’t sitting on the river walk so the view is of the city and that was perfectly fine.

It also was in walking distance of so many things and that saved a lot on Ubers even though we used the hotel valet.

Overall I would stay here every time I visit Chicago. The hotel is beautiful! The restaurant and bar were so nice, it always smelled amazing and the customer service was 10/10!

Partner

10/10

Exceptional

01 Jul 2026

Mikyra

Hotel was really nice. Loved the indoor heated pool and all the staff were super friendly. Easy check in and check out and no hidden fees

Self

10/10

Exceptional

01 Jul 2026

Hollie

Clean and spacious room. Excellent location, close to transit and attractions if you are visiting for tourism. Excellent food choices nearby.

Self

10/10

Exceptional

01 Jul 2026

John

So the property was beautiful. Staff was very hospitable and helpful. But unfortunately, this establishment has a lot of hidden fees and they are not upfront with their pricing on rooms so unfortunately because of their shady practices I would never stay here again!

Family_with_children

10/10

Exceptional

29 Jun 2026

Maria Melisa

Great stay! The staff was friendly, and I really appreciated the excellent water pressure—it was much better than at other hotels. Thank you!

Family_with_children

10/10

Exceptional

29 Jun 2026

Martha

The staff was incredibly friendly and helpful. The room was well appointed and very comfortable. We ate only one meal there but the breakfast choices were wonderful. Be advised that the car parking valet service is a 3rd party, not hotel staff. Still, they were as prompt as possible given volume and the process was seamless.
Our overall experience was great and we'd stay at the Royal Sonesta again!

Family

10/10

Exceptional

27 Jun 2026

Scott

Check-in was very simple.Our room was very inviting and well maintained.

Family

10/10

Exceptional

26 Jun 2026

Marcelle

Nice

Self

10/10

Exceptional

26 Jun 2026

Nzubechukwu A Nwizu

Love the staff. Rooms were clean. Friendly people. Will definitely stay again

Partner

10/10

Exceptional

25 Jun 2026

Coretta

The staff at Royal Sonesta made the stay top tier. The room was very clean and comfortable. Great location in River North for exploring downtown on foot. There’s no microwave in the room -only on the first floor which is inconvenient but not worth changing the 5 stars I would give my overall stay

Self

10/10

Exceptional

25 Jun 2026

Julie

Clean and well appointed room, friendly staff ready to assist, secure and safe building

Family_with_children

10/10

Exceptional

25 Jun 2026

Jocelyn

Le service a l'hôtel est excellent. Il y a un portier à l'entrée, les membres de la réception sont toujours souriants, respectueux et serviables. Je recommande fortement cet hôtel bien placé à Chicago.

Family

8/10

Excellent

24 Jun 2026

Daniel

Arrived early so had to wait a bit for our room in lobby area. Furniture and carpeting were filthy, ripped and in need of a thorough cleaning and/or replacement. Was worried about what our room would like but was pleasantly surprised on cleanliness and size of room. If judging on room alone, I would give hotel 5 stars, but because of the unappealing lobby, I have to drop this to 4 stars. If judging on the lobby alone, it would’ve gotten 2 stars. Staff was good.

Friends_and_family Friends

10/10

Exceptional

24 Jun 2026

Enid

Great stay!

Partner

8/10

Excellent

23 Jun 2026

James

Property was nice but didn’t appreciate how some news channels (MSNOW) were screened out of their TV lineup. Otherwise very comfortable.

Family

6/10

Pleasant

23 Jun 2026

Mark

1. The bellman staff were terrific. Very helpful to us!
2. Maid did not make up our room on Fathers' Day. We did have the do-not-disturb sign up to 1:15 pm. We had to have towels sent up.
3. In room 1706, there is some deterioration in the faux leather trim just behind the bed. This needs to be replaced

Partner

8/10

Excellent

23 Jun 2026

Helen

Room was nice but not the room I had planned. Staff was amazing.

Partner

10/10

Exceptional

22 Jun 2026

Samantha

The property is in a great location and close to the Magnificent Mile. The restaurant was delicious and the amenities were nice. We used the gym and rooftop terrace. Didn’t get in the pool but it looked nice! The staff were great and very helpful. Only downside for us was we drove a large SUV which had to be parked in the oversized lot and cost more each day. But that’s to be expected in the city! We would stay again!

Partner

10/10

Exceptional

22 Jun 2026

Kathleen

The staff were very friendly and attentive. The rooms are clean and well decorated. We would come back to stay again and recommend for future visits.

Friends

10/10

Exceptional

22 Jun 2026

Richard

Great atmosphere
Great location right by Michigan Avenue
Hotel staff super friendly and helpful great service

Partner

10/10

Exceptional

22 Jun 2026

Paul

Clean and modern hotel. Staff were very attentive and polite. It would have been nice if the door between the indoor pool and the patio were open.
We will definitely consider Royal Sonesta for our next trip.

Partner

10/10

Exceptional

22 Jun 2026

Rebecca

I deliberated for a while about what hotel to get for a few nights in Chicago. Prices at other high end hotels were wild. I ended up getting the king spa suite here and it was honestly nice. It’s surprisingly close to everything. It is an older hotel, but it was clean and nice. The city view was lacking for sure and it felt like we were just staring into an office building. The gym is mostly treadmills and some free weights. The terrace was small but nice to get some fresh air and was on our floor. The staff was nice, bed was comfy and shower was good. It worked for us so we could have a separate living room and bedroom for being able to have some privacy for work calls etc. The tv was a little glitchy and our room phone didn’t work to call the front desk, but overall it was a solid choice. Not luxury, but nice enough. Very walkable and very quick Ubers. The restaurant and bar were also not bad for some quick bites considering I couldn’t figure out if room service was an option since our phone didn’t work. :)

10/10

Exceptional

21 Jun 2026

Jaclyn

Room was clean. Shower water pressure was great. Bed was really comfortable. Convient location

Partner

10/10

Exceptional

21 Jun 2026

nancy

Super happy with this hotel. Redline right outside the door. East commute to Wrigley. Great shopping and food at every turn. Easy walk to River and lake. Nice pool and rooftop terrace.

Partner

10/10

Exceptional

21 Jun 2026

Wade

We cannot say enough about how great our stay at Royal Sonesta River North was. ABSOLUTELY AWESOME! The staff went above and beyond and for that we are so grateful. This was our first time to Chicago and my husband's birthday and we were SURPRISED with an upgrade upon check in. WHAT A THRILL! Thank you so much for making people feel so at home, we ABSOLUTELY would book again the next time in Chicago.

Partner

10/10

Exceptional

20 Jun 2026

Nicholas

The hotel staff was super nice. Hotel was great! Room was nice! Restaurant was great. The kids said they had the best Belgium waffles they've ever had there. Perfect location within walking distance to lots of restaurants. Also Right next to a subway station. Will stay there again!

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Parker

Nice location. Paid for early check in at noon, very confusing process but thankful. Hotel was quiet and room was great except the shower which we called a power washer.

10/10

Exceptional

19 Jun 2026

Kitikong

The location is very convenient to everything. All attractions are within walking distance. There are a lot of restaurants nearby. The room was spacious and clean. The amenities were great. The front desk lady, Gabby, was professional and always greeted every guest with smiles.

Self

10/10

Exceptional

19 Jun 2026

Fabiola

The stay at the Royal Sonesta was nothing short of amazing. The property was clean and with quality amenities. The staff is kind and attentive. Location is ideal. In the center of everything, everything is in walking distance. The restaurant inside was great particularly during Happy hour from 4 to 7 PM. I would definitely come back and recommend.

Family_with_children

4/10

Poor

18 Jun 2026

Bradley

Staff was awful. Let the door shut in our face on arrival, no one could help with how or who could help with valet. Staff was overall rude and short, and unhelpful.

Partner

10/10

Exceptional

18 Jun 2026

Jasper

Very good.

10/10

Exceptional

17 Jun 2026

Adrian

The staff were kind and helpful throughout!!

Family

10/10

Exceptional

17 Jun 2026

Kathryn

Great location with clean rooms daily!

Friends

6/10

Pleasant

17 Jun 2026

Pamela

Arrived on a Monday for a one night stay for a meeting. Restaurants were all closed in the hotel. Zero food or beverage service. Would not have chosen this hotel had I known that when booking.

Self

10/10

Exceptional

16 Jun 2026

Gregory

Hotel Rooms are often times very indifferent from one another. There honestly wasn't anything to note about the room, other than it was clean and pretty spacious. The separator for us, though, as a family of four with two little kids was the service. Everyone was so extremely friendly. They even had goody bags full of little travel toys for each kid. Extremely hospitable. Would definitely stay here again!

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Linda

Great location for our first time in Chicago!! Will definitely be back!!

Family

8/10

Excellent

15 Jun 2026

Ranjeev

Overall good, but not same as what pictures shwo

Family_with_children

10/10

Exceptional

15 Jun 2026

Valeria

We spent the weekend here for my sisters birthday and it was wonderful very comfortable and the spa bath was definitely the best part highly recommend will book again in the future

Friends

10/10

Exceptional

15 Jun 2026

Nicholas V.

Room was great and clean.

Staff, especially the main doormen were great.

Partner

8/10

Excellent

14 Jun 2026

Juan

The hotel was great. Space is well clean and rooms are spacious.

8/10

Excellent

13 Jun 2026

STEVEN

My room was excellent! It had a hot tub in the bathroom that I did not use, but could have. Elevator service was a bit slow-only 2. I had to go to the front desk to buy ginger ales as there were no in-room beverages except water with coffee maker.. The rooftop pool & sundeck were excellent. The staff was very nice. Typical of many hotels, the front desk staff did not have money available to make change when needed. The bed was very comfortable and the shower was perfect. I've now stayed at the Chicago River North & NYC (The Benjamin) Royal Sonestas and liked them both. Much better than a Hilton, Marriott, Doubletree, etc. etc etc. For the price, compared to other hotels in the area (Langham, Ritz-Carlton, Peninsula, Four Seasons and trump(dump) it was a good value and I do look forward to staying at other Royal Sonestas. I did not try the restaurant.

Self

8/10

Excellent

12 Jun 2026

Marianne Arotzarena

The property has an excellent location. It's close to lots of bars, restaurants, and public transportation. It's very easy to walk around and find things. The staff was always super courteous and very friendly, offering to open doors and help all the time.

We booked a larger room with a king bed, and it was amazing. The room was large, with a couch, and the bathroom was spacious, with a city-facing view. We stayed for four nights and chose not to use daily maid service, so we cannot comment on that. Others in our party with their own rooms did, and they said the staff did an excellent job.

It is very loud. Lots of sounds, sirens, and homeless people on the streets add to the noise - we were on the 7th floor. However, it's a city. I'm just commenting on those who might be affected. We are from a big city, so this didn't bother us that much - it was like being back home.

Family

10/10

Exceptional

11 Jun 2026

Kristen

Good experience

10/10

Exceptional

09 Jun 2026

Barnaby

The room was clean and well furnished. The staff was always helpful and pleasant. Location was fantastic. Only thing is I wish the windows were more soundproof. I could still hear sirens throughout the night.

Family_with_children

10/10

Exceptional

08 Jun 2026

Brithny

The staff were amazing! I requested a grad set up for my room and they delivered. The experience was amazing! Room was clean, bathroom was on point as well . Overall I had a good time. Will come to this hotel again when I visit CHI town ❤️

Family_with_children

10/10

Exceptional

08 Jun 2026

Zeinab

Clean spacious room. Friendly staff. Good location, 3 blocks from Michigan ave.

Self

10/10

Exceptional

07 Jun 2026

Michael

Clean facility. Great location. Pool was excellent for our three young boys (3 1/2’ deep everywhere). Restaurant in the building is serviceable for a quick meal. Would stay here again.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Kenneth F

Close to lots of sites. Great helpful staff and clean.

Family

10/10

Exceptional

07 Jun 2026

Fadya

Amazing place everyone was so friendly and helpful

Family

10/10

Exceptional

06 Jun 2026

Ashley

Everything was great!

10/10

Exceptional

05 Jun 2026

Genevie

Hotel was very nice and clean! Had breakfast at the hotel restaurant and everything was great! Walking distance to lots of attractions. Would definitely stay here again and definitely recommend to others!

Family_with_children

8/10

Excellent

05 Jun 2026

Ann

I had a wonderful three-night stay at the end of May. It’s in an excellent location! Easy to walk to almost everything!
I did have to call the desk to get a robe but they brought it up very quickly. Anything I asked for resulted in a quick response from staff. They were helpful throughout my stay and very friendly but still professional.
I tried the hotels restaurant for Breakfast one morning. It was OK. I would recommend any of the other breakfast places in the area. Yolk is very good 😊

Self

10/10

Exceptional

05 Jun 2026

Rose

Gabby was a super hostess! I would definitely stay there again!

Partner

10/10

Exceptional

05 Jun 2026

Kent

The room was comfortable, and location was convenient for us - walking distance to the subway, architecture boat tour, etc. It did not include breakfast however we went to a nearby place called Goddess and the Baker.

Partner

10/10

Exceptional

31 May 2026

LARA

Great location, friendly staff

Friends

10/10

Exceptional

31 May 2026

Lagon

It was a great experience

Partner

6/10

Pleasant

30 May 2026

Kathleen

Just eh. Wouldn't go back.

Partner

10/10

Exceptional

29 May 2026

Hunter

Love this hotel. Great location and staff.

Friends_and_family Friends

10/10

Exceptional

29 May 2026

Jasmine

Loved the hotel and staff

Partner

10/10

Exceptional

28 May 2026

Sarah

Staff was friendly and we felt like valued guests every time we entered and exited the property. Doormen were especially kind and helpful. Rooftop terrace was absolutely lovely. River North location is a bit noisy, but to be expected with close access to restaurants and bars. We had a wonderful stay and would recommend.

Friends_and_family Family

10/10

Exceptional

28 May 2026

Taygawana

Love you and the staffllllllllllllllllllll

8/10

Excellent

27 May 2026

Mark

Good location and clean, big rooms.

Self

10/10

Exceptional

27 May 2026

Corey

The property and staff was great, we really enjoyed our stay the location was perfect it was close to everything. Good restaurants shopping, and the Riverwalk. I would highly recommend staying here.

Family_with_children

8/10

Excellent

26 May 2026

Stacey

The hotel was very nice. The room and room service were very good with a nice normal shower that did not spray water everywhere! We had breakfast one day at the hotel restaurant and it was delicious! Coffee in the lobby every morning was perfect and ice waters the rest of the day. The issue was the hotel restaurant closed after lunch and was closed for the night on both Sunday and Monday of Memorial Day Weekend when the hotel was packed with guests. There was no bar on the property open at night! Also, the rooftop terrace was full of people (staff) smoking even thoug the sign in the door to the terrace specifically said no smoking. There could really use a lobby bar there that also has some all-day snacks.

Partner

10/10

Exceptional

25 May 2026

Christian

Excellent place to stay. Very clean, nice, and very close to everything.

Partner

10/10

Exceptional

24 May 2026

Michael

This is an awesome hotel. I've walked passed this hotel a 100 times. This is an amazing hotel. I love everything about this hotel.

Family_with_children

10/10

Exceptional

23 May 2026

Shauntie

The staff here was amazing! I mean they truly go out of their way to ensure that you are well
Taken care of. They are so Attentive including CBR, T took great care of my order and a minor miscommunication. I’ve never experienced better customer service. We thoroughly enjoyed our trip in Chicago and this location has great proximity to everything. We never had to use our car over our trip!

Partner

8/10

Excellent

21 May 2026

Richie Anne Mariz

The hotel had a good location and the staff were polite, but I was concerned about the cleanliness of the room. I noticed spots on the bedsheets that appeared to look like blood stains, which was very uncomfortable and disappointing. Cleanliness, especially bedding, should be checked more carefully before guests check in. I hope management improves housekeeping standards moving forward.

Friends

10/10

Exceptional

20 May 2026

Sabrina

Check in and out was smooth and fast. Person at the desk was very welcoming and friendly. Very nice hotel and rooms. Good location.

Family

10/10

Exceptional

20 May 2026

Jeffry

No minibar.

Partner

10/10

Exceptional

20 May 2026

Nallely

Every employee we encountered and were helped by were extremely helpful and wonderful!!

Friends

8/10

Excellent

19 May 2026

Khadijah

Great location

Friends_and_family Family

10/10

Exceptional

18 May 2026

Latisha

The rooms were spacey and very clean. The staff was very friendly. We didnt eat at the restaurant. The hotel is in a great location to everything.

Partner

10/10

Exceptional

17 May 2026

Jennifer

The staff was very friendly, the rooms were large and clean! Great location next to train stop! I would definitely stay here again!

Family

8/10

Excellent

16 May 2026

Hannah

Overall a good stay, i will say i dont be

8/10

Excellent

15 May 2026

Angela

The location was excellent & so was the staff!
Our room was very nice however attention to detail is not there! The headboard was peeling away & could have easily been replaced or repaired! Other than that, very nice hotel!

8/10

Excellent

15 May 2026

Jeannie M

Love the decor & vibe of the hotel! Close to a lot of the things we were doing in Chicago and easy walk to the Mag Mile and lots of restaurants.

Partner

10/10

Exceptional

15 May 2026

Catherine

Lovely stay with nice, efficient, and professional staff

Partner

10/10

Exceptional

14 May 2026

Michelle

The Royal Sonesta is by far our favorite place to stay in Chicago.. we have tried other places and nothing Compares. Every time is a great experience! The Hotel smells amazing, very clean and comfortable.. the staff is outstanding and they give the best customer service I have ever experienced at a hotel. Nate at the CBR bar makes the best espresso martinis.. Speedo and Antoine the main Valet and concierge are wonderful. Great location to the river walk, magnificent mile and trains.. Highly recommend

Family_with_children

6/10

Pleasant

14 May 2026

Juan

First and foremost, the staff is what makes this place great. They’re great at helping, holding conversations and being interested in the guests. I absolutely loved the staff! Valet, front desk, bar, they’re all great.

I was disappointed the pool is smaller than you’d think and it’s a bit muggy since it’s indoors. Our “king” bed was actually a queen so we didn’t have as much space as we’d like. The room was smaller as well.

However, the cleanliness was nice, and all together this was a decent hotel for the distance we needed, but you’re definitely paying a higher price for convenient location, not the amenities.

Great staff, clean and decent rooms.

Partner

10/10

Exceptional

13 May 2026

Hao

Great location and the staff were very friendly and helpful! Definitely will stay here again in the future.

Self

10/10

Exceptional

12 May 2026

Stephanie

Great hotel in the perfect location. The staff was super friendly. We would definitely stay here again.