Eurostars Magnificent Mile

United States , Chicago - IL
CHICAGO, 660 North State Street
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100 reviews shown

10/10

Exceptional

12 Mar 2026

Paul

Friendly staff

10/10

Exceptional

12 Mar 2026

trevion

Loved how it was next to all the things you might need during a stay A grocery store convenience store and even a Walgreens down the street

Self

6/10

Pleasant

11 Mar 2026

Aniyah

In the picture it does look nice but it definitely has its cracks and damages. There was a couple areas in my room that were breaking down, many scratches on the floor, my push door was broke and my shower head seemed to not be working well but the maintenance man said it’s cause it needed to be clean. I believe it should’ve been clean before arrival and my pillow cases had stains on them as well. Bed was comfortable and lighting in bathroom was great and of course the view was great.

Self

10/10

Exceptional

11 Mar 2026

Zachary

Awesome area

10/10

Exceptional

11 Mar 2026

Kevin

Stayed in the presidential suite. It was everything! Super clean and cozy. Would definitely stay again.

Leisure Partner

10/10

Exceptional

11 Mar 2026

Tasia

Room was clean, I was super close to everything. The staff was very friendly! Can’t wait to come back

Self

10/10

Exceptional

10 Mar 2026

James

I stayed in the pano room in the 25th floor. Bed was super uncomfortable, but views and room was amazing.

Partner

10/10

Exceptional

10 Mar 2026

Ruben

Amazing and 100 percent amazing and friendly staff.

Business Family_with_children

10/10

Exceptional

10 Mar 2026

Bruce Melancon

Cool spot.

8/10

Excellent

10 Mar 2026

Tiffany

This property is a central location to just about everything. I was able to walk to majority of my destinations.

Self

8/10

Excellent

10 Mar 2026

Laquita

Hotel had amazing views in the panaromic room. The other issue doe me was not having a shower door in the actual shower which made the shower not so warm. The shower head was either in the top of the shower or hand-held which made it a little uncomfortable but other than that this property views are amazing with beautifully decorated lobby and other floors were decorated beautifully.

Partner

8/10

Excellent

09 Mar 2026

Harry

Great stay. Staff was slightly inattentive at times with requests for things to room.

10/10

Exceptional

08 Mar 2026

Derionan Tia

Great

8/10

Excellent

08 Mar 2026

Mitchell

The room was clean but showed ware. Immediately we noticed the wallpaper coming off the wall as we surveyed the room. The room seemed more like a 3 star hotel than a 4 star. It was fine for a night but we would not have been happy if we had to stay there for an extended stay. The staff was very nice but we expected a little more. Being downtown Chicago, there are so many options for shopping and dining. There is no parking at the hotel but there is parking a block away.

Partner

10/10

Exceptional

08 Mar 2026

Solomon

Greatest hotel

Partner

10/10

Exceptional

06 Mar 2026

Dayoung

Great location, kind staff, clean room. Shower head was a little odd but they have a hand held mode as well which worked better. Would visit again!

Self

6/10

Pleasant

06 Mar 2026

Abigail

The room was clean and tidy. There’s plenty of shops around and a 7-11 just across the street. Walking distance to Starbucks, Joe the juice, aldi and Joe’s trader.

Self

8/10

Excellent

06 Mar 2026

Madison

Location is great. Not as updated as the website makes it seem

6/10

Pleasant

06 Mar 2026

Jim

We come to Chicago monthly and decided to try this location for the first time. Staff was not friendly or helpful at all- bordering on rude. We were not acknowledged as Platinum Guest - they wanted to charge us $50 for our two rooms for a 30 minute late checkout. No early check in allowed- staff said they would text when room was ready. When I called at 5:30 they informed me that rooms were ready- the had “forgotten “ to text.Location is a bit difficult for ride share drivers to navigate.

Won’t be back

10/10

Exceptional

06 Mar 2026

Matthew

Grrat stay

10/10

Exceptional

05 Mar 2026

William

Amazing price, comforting, would definitely book again

Partner

10/10

Exceptional

05 Mar 2026

Douglas

Clean room and nice staff

10/10

Exceptional

04 Mar 2026

LaMichael

Perfect

Partner

10/10

Exceptional

04 Mar 2026

Rashawn

Definitely coming back. The hotel overall was nice and matched every picture. The staff was very helpful and nice. Valet service was top tier. The rooms were clean, nice and the view in the panoramic was amazing. Bathrooms were clean and fresh.
The only thing I didn’t like is no microwave in the room or at least in a lobby or something. I spent a lot of money on food that I had to throw away. Other than that. Eurostars was 10/10. River North Bistro food and drinks were also A1!

Partner

10/10

Exceptional

04 Mar 2026

Savanna

Staff members were amazing, made us feel welcomed!

Partner

10/10

Exceptional

03 Mar 2026

Ashley

Clean and comfortable great staff!

Partner

10/10

Exceptional

02 Mar 2026

Adela

We had a great experience during our stay! The hotel was beautiful, clean, and very welcoming. Everything exceeded our expectations. We would definitely stay again!

8/10

Excellent

02 Mar 2026

Michael

Room had a great view, staff was friendly, comfortable and clean rooms.

I wish they had a microwave so I could warm up all the great food I took back from the restaurants around town

10/10

Exceptional

02 Mar 2026

Elianza

It was a great hotel will book again thanks Chicago until next time

Friends

10/10

Exceptional

02 Mar 2026

Beth

Staff were very kind and room was lovely

10/10

Exceptional

02 Mar 2026

Justin

I really appreciated the staff who worked here. Furthermore, the view from my room was gorgeous.

10/10

Exceptional

01 Mar 2026

Jennes

Clean rooms, prime location, helpful doorman, friendly staff

Friends

10/10

Exceptional

01 Mar 2026

Tomika

Wonderful

Friends

10/10

Exceptional

01 Mar 2026

Irlanda

Beautiful hotel and night shift staff was so kind

Self

4/10

Poor

27 Feb 2026

Yazan

Not clean and the service bad

8/10

Excellent

27 Feb 2026

Jamie

Staff was helpful and professional. The room was clean and the restaurant downstairs was very good.

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

Regan

Room was gorgeous, felt very luxurious for the price! Front desk staff was great at check out!

8/10

Excellent

23 Feb 2026

Kainen

Having my valet service was very helpful for me and my family kinda pricey but worth it

8/10

Excellent

23 Feb 2026

Jennifer

The staff was amazing !! The only thing that i needed was a microwave . But the room was beautiful

Partner

10/10

Exceptional

23 Feb 2026

Stephen

Fine location. Clean.

4/10

Poor

22 Feb 2026

Anita

The room was smaller than expected based on the reviews. Considering the price, I was surprised there was no refrigerator or microwave. We also had to request basic items like toilet paper and Kleenex. The furniture showed visible wear. Overall, it did not meet my expectations. Staff was helpful

Partner

10/10

Exceptional

22 Feb 2026

Briana

Staff was very professional and friendly. Check in was a breeze. Great stay. Will definitely book again

10/10

Exceptional

21 Feb 2026

Yassmin

Staff was amazing!! The hotel was so pretty and we had an amazing view

6/10

Pleasant

21 Feb 2026

Destinee

Staff was really nice and helpful room was decent

Partner

10/10

Exceptional

19 Feb 2026

Christopher

Clean, quiet, and conveniently located. Friendly staff as well.

8/10

Excellent

17 Feb 2026

Porshia O

Sta

10/10

Exceptional

17 Feb 2026

jailah

Great friendly staff

10/10

Exceptional

17 Feb 2026

Joseph

Great Staff

Partner

6/10

Pleasant

17 Feb 2026

Briana

Room was in good condition wish it was more updated

Partner

10/10

Exceptional

17 Feb 2026

Mark A

Everything was very well put together!

Business Family_with_children

10/10

Exceptional

16 Feb 2026

makyla

clean room & view was amazing!

Leisure Partner

10/10

Exceptional

16 Feb 2026

LARRY

Nice people. Great location, and the rooms were nice.

Leisure Partner

10/10

Exceptional

15 Feb 2026

Danyell

Everything about my stay was Excellent

10/10

Exceptional

15 Feb 2026

sharris

Very comfortable and great location

Leisure

10/10

Exceptional

14 Feb 2026

Francisco

Very nice

6/10

Pleasant

14 Feb 2026

Latosha

The parking and I didn’t get the room that I asked for

10/10

Exceptional

13 Feb 2026

Daniel

Amazing, staff was great, food was great, views were perfect.

Business_and_leisure Partner

10/10

Exceptional

12 Feb 2026

Nayeli

We had a great stay! The room was spotless, the hotel was quiet, and the location was perfect.

Pedro at check-in was professional and even gave us helpful advice for our Europe trip. Jenny from housekeeping was so kind and helpful as well. Wonderful staff — we’d definitely stay again!

10/10

Exceptional

11 Feb 2026

LaToya

The room was great! Loved the view!

Leisure Self

10/10

Exceptional

11 Feb 2026

Kylee

Great stay

8/10

Excellent

11 Feb 2026

Anthony

Terrific hotel. A bit outside of the hotel cluster but I prefer that. Quiet and spacious. Terrific service

Business

10/10

Exceptional

10 Feb 2026

nicholas

I loved it

10/10

Exceptional

10 Feb 2026

Lilian

The view from our room was amazing. Staff were very friendly as well.

Business_and_leisure Partner

10/10

Exceptional

10 Feb 2026

ANGELICA

yes

10/10

Exceptional

09 Feb 2026

Maria

Customer service . Front desk .

6/10

Pleasant

08 Feb 2026

Pedro

The room was not very soundproof. You could literally hear the fire department go by. I stopped counting after nine emergency vehicles went by there must be a fire station nearby. The valet was really nice, but it is very understaffed and it takes a while to get your car back or parked. Be aware that to park there each night is $68 and there is no parking nearby that allows in and out. The room wasn’t exactly what I expected. I actually thought it was going to be a lot nicer from the videos that I’ve seen. Walls are very thin. You can hear your neighbors.

Leisure Partner

4/10

Poor

08 Feb 2026

Piotr

TV was not working, coffe machine in the room, but no coffee, loose tiles in bathroom floor…I will definitely expect more for paying for upgraded room.

Leisure Partner

2/10

Poor

08 Feb 2026

Ryan

If you value customer service or basic privacy, do not stay here. Maintenance will show up without proper notice, and if they knock a few times, they apparently believe that gives them the right to enter your room. Privacy is clearly optional at this property.

Management is no better. When I requested to speak with a manager, I was later told, “I knew you needed a manager but figured you would reach back out.” Yes, because following up with guests is apparently not their responsibility either.

Between the lack of communication, disregard for guest privacy, and complete absence of accountability, this was one of the most frustrating hotel experiences I’ve had. Save yourself the stress and stay somewhere else.

Leisure

10/10

Exceptional

08 Feb 2026

waldo

Staff team was friendly and professional and also really helpful

4/10

Poor

08 Feb 2026

Brandy

I booked luxury and was met with basic. The room was poorly presented. Looked like the bed was missing bedding. No blanket in the middle of winter, smelled of mildew which I mentioned to the staff and was told that’s just the way the room smells due to the cleaning products used. Was also told there were no available rooms unless I downgraded to a lesser room. I imaging that would have been much worse. I asked for air fresher that I never got. Room was cold even with heat turned up as high as it can go, base boards were coming apart, seemed like I got an old room but I expect all of the rooms are the same. A bit creepy I was afraid to use the sauna or any other amenities because there’s NO SECURITY, no cameras in common places, Great view and great location near shopping and really great restaurants. Some places just 10 min uber ride. The staff I encountered was lacking, not helpful just there in presence. Everyone seemed sad to be honest. No customer service or attention to guest needs. Parking is 68 bucks a night but valet seems to never be around when you need to park. Gone more time then he was present I always had wait for him to appear. Expected better at that rate. Also it’s a no cover parking they use which is not my preference. I didn’t like this hotel overall but it was too late to cancel. I wish I had. Do not believe social media on this one. If you want luxury this is not the place. If you just want convenience then go for it. However I thought I purchased both.

Leisure Partner

10/10

Exceptional

08 Feb 2026

Carlos

Great stay , clean and friendly staff

Leisure Partner

10/10

Exceptional

08 Feb 2026

Danney

Thanks

10/10

Exceptional

07 Feb 2026

Sheri Lynn

Room was clean and looked exactly like the pictures online. Staff were very nice throughout the stay.

Leisure Friends

10/10

Exceptional

06 Feb 2026

Michelle

The staff was very nice. Hotel is located in a good spot so walking or the bus was sufficient. Very helpful and considerate. I would stay here again if I ever return to this city.

10/10

Exceptional

04 Feb 2026

Amunhotep

Room was great! We even got upgraded to a deluxe room. Staff cleaned the room almost everyday we stayed and they brought us as much tea and coffee as we wanted. Only thing I’m not pleased about is the lack of a microwave in the unit. A believe only the suites have a microwave but we made it work. The hotel staff was lovely and the cafe down stairs had great food. 10/10 experience, will definitely be back soon.

Leisure Friends

10/10

Exceptional

04 Feb 2026

James

Beautiful, spacious room. Awesome shower. Lovely staff. Great location!

Leisure Family

10/10

Exceptional

03 Feb 2026

Matthew

Great rooms and easy check in. Can’t believe I haven’t stayed here before. I’ll be be back!

10/10

Exceptional

03 Feb 2026

Jaqueline

Staff was amazing!

Friends_and_family Friends

10/10

Exceptional

02 Feb 2026

DeAshley

Nice location, friendly staff and room was nice

8/10

Excellent

02 Feb 2026

Osjah

The room was clean, staff are kind, overall a good stay.

Leisure Partner

8/10

Excellent

31 Jan 2026

Elizabeth

This was a birthday trip and everything was perfect except check out. We had one last stop to make and was granted a half hour extended check out to cushion our time. The desk called and yelled at us to check out although there was a note on our account. Even more, he was exceptionally rude when we finalized check out in person. It absolutely created a sour taste after a wonderful stay.

2/10

Poor

30 Jan 2026

Reina

Staff is horrible.

10/10

Exceptional

30 Jan 2026

Justin

clean nice room, comfy bed, really nice rainfall and handheld showers, nice bathroom products. good location

Leisure Partner

2/10

Poor

29 Jan 2026

Reina

The young lady in the front desk is horrible. Seems to be very unpleasant and unhappy with her job. Asked her for help with the toilet flush issue in my room and she retorted back by telling me that I am checking out tomorrow anyway. So meaning I don't need to use my toilet for 12 hours??? She needs more training and people skills. Or should go work in other industries..

6/10

Pleasant

27 Jan 2026

HYOJUNG

This hotel is in a great location. There’s a Trader Joe’s just a 3-minute walk away, a Starbucks right around the corner, and if you walk a little further, you’ll find a Starbucks Reserve. The 360 Building is also within walking distance, and most major attractions are not far at all. Location-wise, it’s honestly excellent.

The staff were friendly, which is always appreciated, and i was upgraded to a deluxe room. The room itself was clean, comfortable, and well maintained. One thing that really stood out—in a good way—was the shower pressure. It was excellent.

However, the biggest downside, and unfortunately a major one, was the lack of soundproofing. I’ve stayed in many hotels over the years, but this was by far the worst when it came to noise. On the first night, I couldn’t sleep at all until 6 a.m. The guests in the connecting room had their TV on extremely loud the entire night. I tried to endure it, but around 4 a.m. I finally had to call the front desk. The TV noise didn’t stop until close to 6 a.m.

The second night wasn’t much better. New guests moved into the connecting room and were loudly partying and shouting until around 11 p.m. It was incredibly stressful to be in the room next door. You can hear knocking, conversations, and general movement very clearly. While you can’t make out every word, you can definitely hear people talking. Even the sound of doors opening and closing is extremely loud, to the point where I was startled every time someone in the hallwa

Leisure Self

10/10

Exceptional

26 Jan 2026

Ericka

We arrived later than planned due to the weather, but the front desk staff greeted us warmly and made us feel welcome right away. They were very friendly and kind. As always, the room was clean this has been consistent every time we stay. The bed and pillows were comfortable, and I absolutely loved the shower. Overall, it’s an all-around great hotel, and we always enjoy our stay here.

8/10

Excellent

26 Jan 2026

Hector

Good clean room and service

10/10

Exceptional

24 Jan 2026

Alex

Everything was great. I will continue to choose this place for my future visits.

Leisure Partner

10/10

Exceptional

24 Jan 2026

Iesha

My experience was amazing

10/10

Exceptional

23 Jan 2026

sesar

ten out of ten experience, will definitely go back in the summer

Business_and_leisure Partner

10/10

Exceptional

21 Jan 2026

Shantae

The balcony was close so I didn’t get to walk out

Leisure Partner

8/10

Excellent

21 Jan 2026

Yvette

The staff was very friendly and helpful.

Business Family

10/10

Exceptional

21 Jan 2026

Jennifer

It was nice.

Leisure Partner

10/10

Exceptional

21 Jan 2026

Maria Rochelle

Hotel staff are nice and the rooms are clean .. This hotel is close to everything , highly recommend.

Leisure Partner

10/10

Exceptional

21 Jan 2026

Everetty

Easy check in and check out. Staff opened the doors for you every time you walked in or out. Room was good and clean and very affordable. I will be back again

8/10

Excellent

21 Jan 2026

Keren

The room ceiling needs to be re

10/10

Exceptional

21 Jan 2026

Mark

This was a very short trip and I had many things planned out so timing was very important. When it came down to us actually staying in the room, there were annoying issue's that I really had no time to deal with or wanted to deal with so they were just dealt with. For being a suite.. the floors havng scratches all over isnt a good look or having a corner of a mirror broken, and a cool modern tall lamp that you cant even turn on. The entry doors separating the living and bedroom, one side constantly rolled closed, and would not stay open. The bathroom door rolled and would stay open and not stay shut making showers cold. And then, the toliet was clogged.

Partner

10/10

Exceptional

21 Jan 2026

Emmanuel

Beautiful view?

Leisure Friends

4/10

Poor

21 Jan 2026

Ebby

I was being harassed and the house keeping lady walked in my room on me and boyfriend before we could answer the door. One of the security guards was being hostile and problematic with my boyfriend. The room needs to be updated because the wallpaper was tearing in my room.

8/10

Excellent

20 Jan 2026

La Toya

Everything was great no complaints other than I kept hearing someone kept messing with my door handle outside the room door