Name: The Godfrey Hotel Chicago
Address: 127 W Huron, Chicago, 60654, US

10/10

Exceptional

30 Jul 2026

nichlaus

Clean room, spacious and convenient to my work destination

10/10

Exceptional

30 Jul 2026

Charisse

Great stay and a good location to shopping and restaurants. Their breakfast choices were good as well.

10/10

Exceptional

29 Jul 2026

Linda

Quiet, clean, great location, nice amenities. Everything a hotel needs to be when you travel.

6/10

Pleasant

28 Jul 2026

Essence

The pictures on the website were rather misleading. The room wasn’t the worse but it was not, what we were expecting based off the pictures online. Also, the night of July 26, whomever was working the desk was rather rude. I called down for more towels and their response was “after 11 I’m the only person working, you can come get them yourself.” I have no problem coming to get them myself, but how would I know you’re the only one working? No reason for attitude. Also, there were lots of cobwebs in the room and the beds were very squeaky when you would move around in them. A lot of pipes and top of shower was very rusted. Yes, there is a parking garage but it is the tightest parking garage ever, if you have a larger SUV or truck it might be very hard to maneuver.

6/10

Pleasant

28 Jul 2026

Ollice

The good points are the property is in a good location, the shower was large with good water pressure, nice mini fridge in room with a small freezer, Weekend brunch hours were good and check in/out was quick. The negatives are no carpet in rooms, restaurants were avg with limited menus, bus boys in the IO restaurant/bar not friendly, the bar staff closed the roof top on a hot night and forced all of us inside, the DJ was below avg. The Mediterranean restaurant had avg cooks and staff. The fitness center is a small room with one bench some dumbbells and treadmills. The spa is operated by an offsite company who had very poor communication skills and were unreliable. The bed was very low to the floor and squeaked and there were no dressers.

8/10

Excellent

27 Jul 2026

Ryan

Great location for visiting the city. Clean and comfortable room with many restaurant options near by.

8/10

Excellent

26 Jul 2026

Matthew

The staff was very nice. I asked for a high room and got it. Asked for late check out and got it. It is a great location and never once needed a car to get around the area for good eats. Only thing I wasn't a fan of was the gym. Very basic in nature and even lacking a few important dumbell sizes. However for only needing one day in the gym, I made it work. Views were great. I would stay again.

10/10

Exceptional

25 Jul 2026

Azekel

.

10/10

Exceptional

25 Jul 2026

Lauren

Really beautiful hotel, awesome location very nice restaurant and bar with amazing views of the city. Friendly and helpful staff.

10/10

Exceptional

24 Jul 2026

Traci

Enjoyed our stay! Clean room!

4/10

Poor

24 Jul 2026

Janet

Very little water pressure and no response when we asked for a solution. Drinks on the rooftop were overpriced and horrible

8/10

Excellent

23 Jul 2026

Thomas

Parking was challenging

10/10

Exceptional

23 Jul 2026

kinjalben

Wonderful

10/10

Exceptional

22 Jul 2026

Kelly

Enjoyed the rooftop option. Also a good location for seeing what we wanted while there.

10/10

Exceptional

22 Jul 2026

Marcos Henrique

O melhor hotel que eu e minha família nos hospedamos até hoje. Isso que já viajamos mais de 10 países...
Quarto tamanho excelente, com camas super confortáveis. Roupa de cama impecável.
Limpeza é feita todos os dias nos quartos e banheiros e toda roupa de cama e banho trocada.
Hotel com todos os funcionários simpáticos.
Ponto de ônibus ao lado.
Supermercado há duas quadras.
Restaurantes na mesma quadra.
Perfeito. Estão de parabéns.
Gostaria que todos os hotéis fossem assim.
Recomendado totalmente para família.

8/10

Excellent

22 Jul 2026

Jerry

Hotel amazing, didn't get a chance to go to the roof top because we were out downtown. One thing i didnt like was i got there i had to wait about 30 extra minutes beside my check in time thats a no no, but another per

10/10

Exceptional

21 Jul 2026

Tracy

Best place for a stay in downtown Chicago. The food, outdoor rooftop, and the rooms were fantastic. 10/10. I will be coming back!!

Partner

10/10

Exceptional

21 Jul 2026

Anthony

Great location, nice restaurant attached, and night club

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Bianca

Perfect location and great spot to stay! 10/10!

Partner

8/10

Excellent

20 Jul 2026

Jeff

The rooms were a little tired, looking and the phone didn’t work. But it was pleasant enough if you could get over the thumping club music from the rooftop!

Partner

10/10

Exceptional

20 Jul 2026

David

For one, I loved the location; It was located around several restaurants and stores second, I was able to check in slightly early than their normal time. The young lady at the desk was very polite and professional. And I had a great view of the city.

Partner

10/10

Exceptional

20 Jul 2026

Amy

Great location in River North. Walkable to lots of restaurants and close to brown line. Room was quiet and comfortable!

Partner

10/10

Exceptional

20 Jul 2026

moe

Excellent

Friends_and_family Friends

10/10

Exceptional

19 Jul 2026

Jennifer

Everything was great and the location was awesome!

Partner

10/10

Exceptional

17 Jul 2026

Alexianna

Amazing stay for my birthday. Beautiful hotel. Great vibes. Loveeeddd.

Self

8/10

Excellent

15 Jul 2026

Pam

Clean room and friendly staff

Self

10/10

Exceptional

15 Jul 2026

Antonio

Great

Family_with_children

6/10

Pleasant

14 Jul 2026

Kenesha

My stay at The Godfrey was decent, but I wouldn’t consider it a luxury hotel. The property was clean and smelled nice. The front desk staff were professional and offered great customer service. Housekeeping also did a great job keeping the room stocked and tidy.

There were a couple of maintenance issues…the air needed repair and the sink was clogged, but they were handled. Amenities are limited outside of the spa and IQ Rooftop, which was a highlight. The views, food, and drinks were great—definitely try the frosé.

Breakfast at Yasemi was disappointing, though. The service and food didn’t meet expectations, even with a simple order, and they were out of bacon.

Overall, a solid stay with a few standout moments, but room for improvement.

Partner

6/10

Pleasant

13 Jul 2026

Josh

Our room was not ready until almost 5 pm with check in posted as 3 pm. So we went into the bar to wait and there was no bartender available for a good 15 min. The staff was very nice and helpful when available. We went to dinner at the hotel as well. Great location with a nice view, but the couch we were seated at had holes in it. Also there were surcharges and service fees added to dinner cost that did not include gratituty. Hotel is in a good location, but we felt over priced for what quality presented.

Partner

10/10

Exceptional

13 Jul 2026

Martha

It was great!

Partner

10/10

Exceptional

11 Jul 2026

Sade

The only bad thing was the Wi-Fi single was out in the room most of the night so couldn’t watch tv.

6/10

Pleasant

11 Jul 2026

Victoria

Hotel was mid at best. The rooftop bar was cool but the amount I paid each night for the little room I got was not worth it. The remote stopped working on the first night and when I tried to call the front desk, no one picked up. The bed was probably the best part of the hotel.

10/10

Exceptional

10 Jul 2026

Tarrell

I loved everything about the hotel especially with the parking garage. My truck could without any problem and I’m thankful for that. As soon as my friend and I were checking in it was just welcoming arms. The hotel is in a perfect spot downtown I can’t lie and it’s a great location everything is walking distance. So from here on out anytime I come to Chicago I will always stay at this hotel.

Partner

2/10

Poor

10 Jul 2026

Erika

It was the worse hotel I ever stayed in

Partner

10/10

Exceptional

10 Jul 2026

Marcin

ok

Partner

6/10

Pleasant

10 Jul 2026

Lanisha

paid $ 1,500 due to a private wedding being held there. The rooftop was limited due to the wedding and other events. I booked just for the rooftop but was only able to dine there 1 time. The food prices were extremely high but good.

Partner

10/10

Exceptional

10 Jul 2026

jeffrey

The outdoor garden on the 4th floor is worth the trip! Gorgeous decor and big tv screen to watch the world cup!

Self

8/10

Excellent

10 Jul 2026

Jason

The Godfrey is located in a great location for accessing shops, businesses downtown…but still has a midtown feel although so close to downtown. The hotel is attractive, but with time shows some wear and tear which is expected. There is a conveniently located parking garage attached to the property, but using the service elevator to access either the lobby or rooms from the parking garage leaves much to be desired. Their hallway from the service elevator to room or lobby is sweltering and looks like a service area as one would expect. Not the best way to win over a new guest.

We had a suite on the 16th floor, well appointed, comfortable. All the amenities one would hope. But the internet would blink off as would the cable. But other than that, all was clean, tidy and comfortable. The restaurant on the lobby level is very nice. But, It was a B to B+ stay overall.

Partner

6/10

Pleasant

10 Jul 2026

Alexander

Repair the shower head holder which is not properly screwed.

Family_with_children

10/10

Exceptional

09 Jul 2026

Lisa

Amazing experience from my check in with Chris until the end with the sweet front desk! Everything was so good! Our room was spotless when we arrived. The room was so spacious & looks newly renovated. Not sure if that is true but definitely looks like it. I am so glad I picked this hotel! We had breakfast the next morning & my skillet was delicious! I am definitely staying here again! Great experience!!!!

8/10

Excellent

09 Jul 2026

Benjamin

Very nice staff in a great neighborhood. Rooms are spacious and I appreciate the wood-like floors over cheap wall to wall carpet. Small things could have made the room nicer. For instance, it has pretty cold and stark lighting because of the kind of bulbs used. And there could be real glassware rather than skimpy plastic cups. The music on the rooftop lounge could also be turned down to actually be able to talk. But overall a nice stay and worth it for the price.

2/10

Poor

09 Jul 2026

Bruce

We checked in and found the room very dingy and not that clean. We left and asked not to be charged

Partner

2/10

Poor

07 Jul 2026

Michael

We had very high expectations but honestly was a very terrible experience overall. Our first room was dirty, no water pressure and the shower handle was about to fall off. We informed the front desk and they said they would send someone to fix it. We left for a few hours and came back to the front desk and they had no knowledge of what we were talking about when we asked if it was able to get fixed. It was not, someone had been in the room because the shower head was moved but nothing was fixed. Next morning we talked with a new person at the front desk and she was very helpful and offered us a new room which we accepted. We were hopeful but once again walked into a dirty room. At this point we were just over it and wanted to leave but knew we wouldnt get a refund so we dealt with it. To top it all off the shampoo was empty and we were informed of the wrong time the rooftop bar closed so we missed out on that the first night. We hate being those people to complain about every little thing but it was just one thing after another. I would recommend looking elsewhere especially for the money it cost to stay here.

Partner

8/10

Excellent

05 Jul 2026

Tanil

I liked the ambiance of the hotel, everyone was nice and it was very clean.

Family_with_children

10/10

Exceptional

04 Jul 2026

Salomon

Great stay

Partner

10/10

Exceptional

03 Jul 2026

Brian

Excellent place to stay when visiting, the staff is helpful and very nice.. the room was great.. would stay again

2/10

Poor

03 Jul 2026

Kylie

We checked out when we checked in immediately the room was filthy dirty

Partner

4/10

Poor

02 Jul 2026

Ashia

Subpar customer service. Only thing worth it is the rooftop for the aesthetic that’s it.

Self

8/10

Excellent

02 Jul 2026

Jean-Thomas

Bien situé.

Partner

10/10

Exceptional

30 Jun 2026

Courtney

I mean….loved this place! It was clean, the staff were very helpful, the rooftop bar is to die for.

Family

2/10

Poor

30 Jun 2026

Dianna

Staff was not accommodating at all, booked a suite and was told it was not available, they then tried to give me a much cheaper room and return barely anything of what I paid compared to the suite i originally booked for. Still got charged and didn’t even end up staying!

Partner

8/10

Excellent

30 Jun 2026

Chuntal

The rooms were clean, but showing some age. Might be time for a building refresh.

Partner

2/10

Poor

29 Jun 2026

Carrie

The valet parking was horrible housekeeping did not clean our room and the room needed updates. Toilet paper holder was falling off in the bathroom.

Partner

8/10

Excellent

29 Jun 2026

Spencer

The staff are very pleasant and the location is excellent. However, the room advertised as King does not have a King bed, it's a Queen. The room was a bit beat up: scratches, paint damage, etc. and linens (towels, sheets, etc.) were just OK. The edge of the shower is graded incorrectly, so water puddles on the floor. Lastly, multiple times the elevator floor was dirty; they may not have enough cleaning staff to keep up.

Partner

8/10

Excellent

28 Jun 2026

Michaela

Room was a little outdated but everything else was fine.

Self

10/10

Exceptional

28 Jun 2026

Franklin

Great place

Partner

6/10

Pleasant

27 Jun 2026

Lori

The Godfrey Hotel Chicago is in an amazing location. Central to everything from shops, eateries, and landmarks. My only issue with this hotel was the upkeep. Scratched up furniture, rusted bathroom fixtures, scuffs on the wall..drawer handles falling off. For the price they charge it should of had more upkeep on the furnishings and overall look of the room

Partner

10/10

Exceptional

27 Jun 2026

Dania

All great

2/10

Poor

27 Jun 2026

Robyn

I was charged the security deposit after check out and front desk staff was not helpful in terms of providing a refund.

Self

6/10

Pleasant

26 Jun 2026

Ana

I feel the hotel rooms are really basic for the price that you pay.
I do like the common areas the Greek restaurant and the rooftop bar were great
The girl that was working the reception in the morning, June 17 was very rude. I did not catch her name.
We booked two rooms. A double and a king size suite. We paid for an upgraded bigger suite and all it was same size as a double room with a different partition.
Instead of a king size bed, we got a queen size bed. The dresser was broken. The refrigerator in the room made a loud noise all night. The toilets were running all night. We were next to the service elevator and it was very loud.
The TV in the bedroom didn’t work. There were no coffee supplies.
Overall, I think the hotel rooms are rundown, and it should reflect on the price. I would not be recommending this hotel in the future.

Family

10/10

Exceptional

26 Jun 2026

Brittany

Clean room. Cool vibes

2/10

Poor

25 Jun 2026

heidi

I don't even know where to begin. After a day of weather-related flight delays completely outside of our control, we called the Godfrey at 2:30 PM (4:30PM chicago time) to notify them of our situation. They were friendly, confirmed our reservation, added a guest to our booking, and told us they'd see us soon. We felt reassured.

We arrived at 2:00 AM exhausted, stressed, and ready to finally rest. What we were met with instead was one of the most shockingly rude and dismissive customer service experiences I have ever encountered in my life. The front desk agent told us our reservation had been \"wiped\" and that there was nothing he could do. He showed zero empathy, made zero effort to help, and essentially read us a list of twenty hotels he claimed were all full ...and then wished us luck.
He did not offer to call anyone on our behalf. He did not apologize. He did not lift a finger.
Three adults, stranded in Chicago at 2:00 AM, with nowhere to go.
We had to find our own Uber, find our own hotel, and pay $350 out of pocket for an emergency room at the Congress Plaza. We didn't get to sleep until nearly 4:00 in the morning.
The Godfrey took our confirmed reservation, cancelled it without notifying us, and then treated us like we were the problem. I would not wish this experience on anyone. Stay far, far away.

Family

10/10

Exceptional

24 Jun 2026

KESHAN

Loved it, definitely enjoyed my stay

Partner

10/10

Exceptional

23 Jun 2026

RENÉE

.

10/10

Exceptional

22 Jun 2026

Kristie

Good location. Nice hotel with spacious rooms. Easily walkable to everywhere.

Partner

6/10

Pleasant

22 Jun 2026

Kelly

Reasonably priced. The blackout shades in our king suite didn’t close completely so light got in, and not good water pressure. But otherwise fine and in a good location.

Partner

10/10

Exceptional

22 Jun 2026

Nicholas

I have very good experience

Friends_and_family Friends

4/10

Poor

22 Jun 2026

Norma

I wouldn’t stay in this hotel again.
First of all, I prepaid my stay. When I got to the hotel they made me pay again, overcharging the amount I had paid for. After a while taking to Expedia over the phone, they reversed the transaction. ( still pending after 5 days)
The hotel has “hidden daily fees” of $27 for amenities. $77 for Valet parking.
To be honest wasn’t what I expected. I ended up paying much more than what was expected.

Family_with_children

10/10

Exceptional

21 Jun 2026

Mary

Great location!

8/10

Excellent

21 Jun 2026

Amani

Everything was good. The only thing I had a problem is with the AC. It was very hot in the room. They came and fix it, but it was still hot but other than that everything was good.

Family_with_children

6/10

Pleasant

21 Jun 2026

Kari

The gym was surprisingly small for a hotel the size of this with limited equipment. A little disappointed. The room was clean, with a small fridge and coffee machine, but no microwave, another small disappointment. I felt Ike the AC didn’t work properly because it was set at 68 and never got cold.

The rooftop bar staff was exceptional.

Friends

10/10

Exceptional

20 Jun 2026

Andrea

Great place to stay in Chicago. Hotel lobby smells amazing and is so chic. The rooftop bar was awesome with happy hour specials. Our room was so cute and beds were very comfy- great place to pass out in at the end of the night. The hotel is centrally located by some pretty sweet places , if you stay at the Godfrey go check out the bar “moms place” . Best place ever!

Friends

10/10

Exceptional

19 Jun 2026

Doris

Great!!

Self

10/10

Exceptional

19 Jun 2026

David

Great location and fantastic staff. Extremely walkable to work and great restaurants! Will definitely book again!

8/10

Excellent

18 Jun 2026

Norman

The hotel is clean, centrally located, and has great views of the city. The room was clean and well appointed and the bed was comfortable. Morning staff was helpful and friendly and let us check our luggage for a few hours.

Parking situation was a little confusing initially but ultimately fine, you need to scan a QR code to enter your info for parking.

We arrived late (10:30pm) but learned that the rooftop bar had closed the kitchen at 10:30pm (even though the hours are listed until 12am). This was one of the main reasons we had booked the hotel so that was a big disappointment (and there were not many local restaurants serving food at that point). If you will be arriving late, make other plans for food!

Partner

6/10

Pleasant

17 Jun 2026

Juan

Separate bedroom is nice but unfortunately unnecessary. Open space would’ve been better for me.

Self

10/10

Exceptional

16 Jun 2026

Madison

We had a great stay here for the weekend! We couldn’t find the ice machines, that was the only complaint. We would definitely stay here again if we come back to Chicago!

Business Family_with_children

10/10

Exceptional

15 Jun 2026

Michelle

Great stay. Got in to Chicago early and the room was ready. Super fast check-in.

Partner

6/10

Pleasant

15 Jun 2026

Lamar

I booked a city view suite and I didn’t like the fact that it was in the corner of the building with a wall directly facing the window. Also didn’t have a microwave in the suite? Feel like that should be a given.

Self

4/10

Poor

14 Jun 2026

Harry

For a 4.5 star hotel I was very disappointed. I expected classiness and did not find it.

If you are going to insist on a dress code at the bar area I expect you to keep the bar area in tip top shape and that is not the case. Everything looked as if it were 10 years old and in need of cleaning or replacement. Bottoms of booths dirty, floor boards dirty, tops of white umbrellas brown (could see this from my room). The food and cocktails at the bar was good but for somewhere that makes you feel like you have to dress up I would expect more.

As for the room - this was even worse. I have stayed at Holiday Inn's that were better appointed in terms of amenities. Plastic and paper cups - again not 4.5 star. Towel bar in the bathroom was coming off the wall and the plaster wall was cracked as a result. Shower was standard 3 star quality. Furniture had scratches everywhere. Floor boards scuffed. Curtains looked old and discolored. There was also no where to sit other than the bed and an office chair. Usually there is a chair or couch - not here. Fridge was basic - for a 4.5 star hotel I would have expected a mini bar and snacks as part of the fridge setup. Little to no closet space and ZERO drawers except for the nightstand.

Carpet by elevator - stained.

There was an option for snacks on demand via room service but I would have much rather had a snack purchase area in the lobby.

Partner

6/10

Pleasant

12 Jun 2026

Cody

Place is great with having the club attached to it. However i felt like the price was a little high for how the room was. The worst part was the Valet, took absolutely forever and the bottom of my door scraped the curb badly because they parked it way too close.

Partner

10/10

Exceptional

10 Jun 2026

Latoya

I was able to check in early for a work conference and they accommodate me expeditiously! Excellent customer service. I left a terrible hotel and then checked in the Godfrey hotel which is Amazing! I give Godfrey 10 stars!

Business

8/10

Excellent

09 Jun 2026

William

Nice place

Family

10/10

Exceptional

08 Jun 2026

Scarleth

Great stay overall

10/10

Exceptional

08 Jun 2026

Steven

The room size, location, and comfortable bed were excellent.

Self

10/10

Exceptional

08 Jun 2026

Benjy

Would definitely stay there again

Friends

6/10

Pleasant

07 Jun 2026

larry

Booked a room with 2 kingside beds. Only had a single king and hotel would not do anything to remedy the situation.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Howard M

My hotel stay was awesome! The hotel was very clean and in a good location.

Self

10/10

Exceptional

07 Jun 2026

Jan

Great walkable location to work and restaurants. Parking was close by. The front lobby staff were very helpful.

Business

10/10

Exceptional

05 Jun 2026

Travis

Everything was good. Comfortable bed, large shower perfect view. Quiet room

Partner

8/10

Excellent

05 Jun 2026

Shelby

The staff was great.

The rooms needed some care. The curtains were ripped.

The rooftop IO had ripped leather cushions and the food was very mediocre.

Business

10/10

Exceptional

05 Jun 2026

Paul

the roof top is fantastic. great bar tenders super atmosphere

Family

10/10

Exceptional

05 Jun 2026

Robin

The room was very nice and clean. The staff was professional.

Self

10/10

Exceptional

03 Jun 2026

Jennifer

It was a really amazing time, but that night club is awful.

10/10

Exceptional

31 May 2026

Vilma

El cuarto es amplio y muy cómodo. El personal es muy atento. La ubicación es céntrica. Alrededor de puede caminar libremente y se siente seguro. Si le agrada dar largas caminatas puedes llegar a los lugares de interés con facilidad. El hotel cuenta con una terraza con lindas vistas y ambiente acogedor. Disfrutamos el hotel y el área. No pierdan la oportunidad de visitar el Instituto de Arte de Chicago, cuenta con una amplia e impresionante colección del arte estadounidense, del impresionismo y de los artistas más importantes del mundo.

Partner

10/10

Exceptional

30 May 2026

Shanell

Amazing stay
Amazing rooftop experience
Will definitely be back

Friends_and_family Family

10/10

Exceptional

28 May 2026

Milan

The best place to stay for the money. Hands down. Strongly recommended

10/10

Exceptional

27 May 2026

Loren

The parking was a little expensive

Partner

8/10

Excellent

27 May 2026

Loren

The parking was a little expensive

Partner

10/10

Exceptional

27 May 2026

Ana Maria

We had a fantastic stay at The Godfrey Hotel Chicago. The facilities were excellent, everything was spotless, and the overall atmosphere made our stay truly enjoyable.

The location is unbeatable — close to everything, yet in a quiet and peaceful area.

Above all, we want to sincerely thank Miss Sadie and the entire team for their honesty and kindness. We accidentally left behind our AirPods, and she was incredibly thoughtful and helpful in arranging to send them back to us, even taking them personally to FedEx. That level of care and integrity truly makes a difference.

Thank you so much again for everything. We will definitely be back.

Partner