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Level Chicago - River North

Chicago - IL · United States

369 W Grand AveView location

9.2/10Excellent1,147 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort9.4/109.4
Condition9.4/109.4
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Level Chicago - River North

Everyone staying at this accommodation will enjoy a peaceful and calm stay at Level Chicago - River North as it counts with a total of 11 units. Level Chicago - River North includes Wi-Fi internet connection in all public areas and accommodation units.

Level Chicago - River North does not offer 24-hour reception.

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With a stay at Level Chicago - River North, you'll be centrally located in Chicago, within a 5-minute drive of Chicago Riverwalk and Michigan Avenue. This hotel is 1.3 mi (2.1 km) from Millennium Park and 1.3 mi (2.1 km) from Grant Park.

Make yourself at home in one of the 99 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 200 per accommodation, per night
    • Destination fee: USD 24.67 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from May 01 to September 30.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    21
  • Optional fees
    • Covered self parking fee: USD 68.30 per night (in/out privileges)
    • Pet fee: USD 25 per accommodation, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Merchandise Mart 0.4 km / 0.2 mi
Chicago Riverwalk 0.6 km / 0.4 mi
Milwaukee Avenue 0.8 km / 0.5 mi
State Street 0.8 km / 0.5 mi
Bally's Casino Chicago 1.1 km / 0.7 mi
Cadillac Palace Theatre 1.1 km / 0.7 mi
House of Blues Chicago 1.1 km / 0.7 mi
Marina City 1.2 km / 0.7 mi
Chicago City Hall 1.2 km / 0.7 mi
Holy Name Cathedral 1.3 km / 0.8 mi
Michigan Avenue 1.3 km / 0.8 mi
Tribune Tower 1.3 km / 0.8 mi
Daley Plaza 1.3 km / 0.8 mi
James M. Nederlander Theatre 1.3 km / 0.8 mi
Chicago Theatre 1.4 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 11
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Minimum check-in age: 21
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Level Chicago - River North

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVE ONE BEDROOMDouble or Twin • EXECUTIVE ONE BEDROOMDBT.B1-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Level Chicago - River North

    Double or Twin EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO BEDROOMSJUNIOR SUITE • TWO BEDROOMSJSU.B2-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Level Chicago - River North

    JUNIOR SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Level Chicago - River North

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE ONE BEDROOMSUITE • EXECUTIVE ONE BEDROOMSUI.B1-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Level Chicago - River North

    SUITE EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIORAPARTMENT • SUPERIORAPT.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Level Chicago - River North

    APARTMENT SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVE ONE BEDROOMRoom • EXECUTIVE ONE BEDROOMROO.B1-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Level Chicago - River North

    Room EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Level Chicago - River North

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE ONE BEDROOMSUITE • DELUXE ONE BEDROOMSUI.B1-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Level Chicago - River North

    SUITE DELUXE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE ONE BEDROOMDOUBLE • EXECUTIVE ONE BEDROOMDBL.B1-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Level Chicago - River North

    DOUBLE EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE TWO DOUBLE BEDSSUITE • DELUXE TWO DOUBLE BEDSSUI.2D-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Level Chicago - River North

    SUITE DELUXE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING BED TWO BEDROOMSJUNIOR SUITE • KING BED TWO BEDROOMSJSU.B2-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Level Chicago - River North

    JUNIOR SUITE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXEAPARTMENT • DELUXEAPT.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Level Chicago - River North

    APARTMENT DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE TWO BEDROOMSUITE • DELUXE TWO BEDROOMSUI.B2-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Level Chicago - River North

    SUITE DELUXE TWO BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Level Chicago - River North

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Level Chicago - River North

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Level Chicago - River North

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO DOUBLE BEDSJUNIOR SUITE • TWO DOUBLE BEDSJSU.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Level Chicago - River North

    JUNIOR SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Level Chicago - River North

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Level Chicago - River North

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Level Chicago - River North

9.2
Excellent
1,147 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
9.4 /10
Condition
9.4 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
20 Jul 2026
Melissa
One of the best places we’ve ever stayed. We had an amazing view of downtown Chicago from our floor, and our executive suite was clean and comfortable. We thoroughly enjoyed our stay and would definitely come back. The customer service and our room were excellent.
Partner
10/10
Exceptional
18 Jul 2026
Timea
Amazing place
Family_with_children
10/10
Exceptional
16 Jul 2026
Ed
Friendly competent staff at checkin. The room and the view were spectacular. Wish we would have had time to use more of the amenities. I’d stay again if the opportunity arises.
Family
10/10
Exceptional
15 Jul 2026
Erin
This place was awesome. My son and I stayed here and it was a huge part of our trip to Chicago going well. Perfectly located by everything but not in the bustle of Michigan Ave. Still close to all the good food and museums. The pool, the lounges, the sauna, were perfect after museum and city days. All in all it was excellent. Highly recommend. The staff was also kinder and more helpful than I I’ve experienced in probably 5 years. Thank you Level River North.
Family_with_children
4/10
Poor
14 Jul 2026
Julie
Holes in the carpeting in living room. Door that enters unit doesn’t close without slamming it. Looks like wear and tear since we were there before.
Partner
8/10
Excellent
12 Jul 2026
Marquisha
Clean rooms, nice pool, location great
Partner
10/10
Exceptional
08 Jul 2026
Melissa
Amazing and beautiful hotel with caring and helpful staff!
Friends
6/10
Pleasant
07 Jul 2026
Maki
There is a family lounge and pool and it was really helpful for us. (we have 2 kids bc7&4 yo)
The spacious room with full kitchen is very comfortable as well.
We have 2 negative points. One is location. It is located around River North but a little bit far from the busy area. So there are not so many places to eat around. Another one is the water pressure in the shower is very weak.
Family_with_children
10/10
Exceptional
06 Jul 2026
Miae
Smooth check in to check out
Family_with_children
10/10
Exceptional
06 Jul 2026
Marcia
Excellent stay - so clean, great location, wonderful view of the river! The unit's kitchenette and refrigerator were just perfect. I would recommend this \"hotel\" to my friends.
Friends_and_family Family
6/10
Pleasant
06 Jul 2026
Reashida
.
Partner
6/10
Pleasant
06 Jul 2026
Brandon
A couple of things in room were broken. Staff was super responsive and friendly.
Family_with_children
8/10
Excellent
02 Jul 2026
Kimberly
This location is ideal for families. The amenities provided are exceptional, scoring a perfect ten out of ten. It offers ample space for a family, including two bathrooms, which was greatly appreciated by my children. The property is well-equipped to ensure a comfortable stay. My only reservation pertains to its distance from Michigan Avenue and the Riverwalk, necessitating a vehicle to access these popular destinations. Otherwise, the experience was flawless.
Friends_and_family Family
10/10
Exceptional
01 Jul 2026
Jilian
Great option if you need a full apartment and the amenities are amazing!
Business
6/10
Pleasant
29 Jun 2026
Rajesh
Not for family it will work for chilling with your ex or old friends
Family_with_children
2/10
Poor
27 Jun 2026
Mei
I would not recommend staying at this hotel. Our experience with the front desk staff was extremely disappointing. It wasn’t just one employee—all of the staff we interacted with were unprofessional, unhelpful, and seemed uninterested in providing good customer service.

We arrived early and asked if an early check-in was possible. We understood that it might not be guaranteed, but no one made any effort to provide updates on when our room might be ready. Instead, we were repeatedly told there were no available rooms, and we weren’t able to check in until after 4:00 PM.

Because of the delay, we had to rush and get ready in the hotel lobby restroom before our plans, which was incredibly inconvenient and frustrating.

What made the experience even worse was observing how the front desk staff interacted with other guests. It appeared they were much friendlier and more accommodating to certain people while treating others, including us, with indifference.

Overall, the lack of professionalism and poor customer service left a very negative impression. Unfortunately, I would not stay here again or recommend this hotel to others.
Friends
10/10
Exceptional
27 Jun 2026
Pamela
The bar has been set so high by Level River North in Chicago, it would be difficult to stay anywhere else when visiting Chi town! The building felt secure, the grounds were clean, and the amenities were top notch luxury! The only thing I found odd is that our unit did not have a full length mirror...and there were plenty of walls one could have fit on. Oh, and if you like total darkness when you sleep, there was still sunshine that shined through the panoramic windows, even with full shades. But I mean with the view of Chicago, I cannot even say that was a minus. We loved everything about Level. The aesthetic was beautiful, the bed was very comfortable. The kitchen dishes and appliances were well kept and high quality. High quality washer and dryer in the unit. Water pressure and temperature was good and the staff was friendly and accommodating. The location was pretty central to the happening areas of the city. Very walkable district. We cannot wait to stay there in the future.
Friends_and_family Family
10/10
Exceptional
26 Jun 2026
Michael
Great clean rooms and very good location.
Friends_and_family Family
10/10
Exceptional
19 Jun 2026
Gideon
Really plan ahead when it comes to parking. You’ll get ticketed for just trying to put your things in your vehicle.
Partner
10/10
Exceptional
16 Jun 2026
Jade
I loved how simple and easy it was to access everything.
Partner
10/10
Exceptional
16 Jun 2026
Zuzan
Everything was perfect
Friends
8/10
Excellent
14 Jun 2026
Cristiane
The place was spacious and well decorated. Location was great and staff was friendly. We did not use the amenities but the 6th floor was amazing! The two things that could be a lot better: shower pressure and blackout curtains. I am a very light sleeper and the room was filled with daylight as early as 4:45am in June. Shower had no pressure and very little water. Overall was a great stay!
Family
10/10
Exceptional
14 Jun 2026
Alan
Great kitchen space, spacious rooms, many amenities such as pools, spa, sauna, kids play room, out door cooking, etc.
Family_with_children
10/10
Exceptional
14 Jun 2026
Jill
Will be our go to place everytime we visit the city!
Family
10/10
Exceptional
13 Jun 2026
Jose
Good overall
10/10
Exceptional
12 Jun 2026
Ronald
Close to everything
Partner
8/10
Excellent
11 Jun 2026
Angelina
Amazing location in River north close to many popular spots in walking distance. Apartment was huge and can fit many people especially a big group. I loved the amenities, felt very luxury and a nice extra with a fully equipped gym, sauna and pool it’s perfect for relaxation and fitness. The views were also incredible. The only thing is the water pressure in the bathrooms isn’t very strong but everything else is perfect, staff on checkout was slightly rude when we asked to leave our luggage and not very welcoming. Overall i would stay here again :)
10/10
Exceptional
11 Jun 2026
Christy
Everything was perfect from the check in to the check out....
Friends_and_family Friends
10/10
Exceptional
08 Jun 2026
Heather
This place was absolutely amazing! Wish we could have stayed longer! The location was wonderful. The staff are ALL super friendly and helpful and the room was perfect!
Friends_and_family Family
8/10
Excellent
08 Jun 2026
John
Clean room and this is a condo so it’s not really a hotel. I enjoyed my one night there and they let me park until the afternoon so I really appreciated that there was no bottle of wine waiting for me as it said in the Expedia rental amenities section, but the fitness center was worth it.
10/10
Exceptional
08 Jun 2026
Nicholas
A full suite. They even gave me a bottle of wine when i checked in.
Self
10/10
Exceptional
07 Jun 2026
Omar
.
Friends
10/10
Exceptional
05 Jun 2026
Alicia
Communication with staff/host 10/10 place clean felt safe would definitely stay again definitely worth it
Friends
10/10
Exceptional
03 Jun 2026
Melissa
I recommend 1000/10, this hotel has everything you need and the location is everything. LOVE LOVE LOVE.
Family_with_children
10/10
Exceptional
02 Jun 2026
Troy
Level Chicago was perfect in every way. Location was good, staff was friendly, on site garage parking was convenient. The room was spacious and very clean. The amenities were great, big gym and the sauna was nice and hot! Didn't have time to use the pool or bbq grills but that space looked well maintained and inviting as well. We will definitely stay here again on our next trip to Chicago.
Partner
10/10
Exceptional
31 May 2026
Daniel
Everything was great and staff was very helpful as well, great experience overall!
Friends
10/10
Exceptional
31 May 2026
Miguel-Antonio
Great rooms
Partner
8/10
Excellent
30 May 2026
Wanda
Great room with excellent views!
8/10
Excellent
29 May 2026
paul
To park you have to pull into a garage on Grand Ave and call the hotel desk to get the gate to open. Had to call 5 times to get through ... meanwhile other customers are piling up behind me and blocking traffic on this busy street. There has to be a better way to access the garage during peek check-in hours.
Partner
10/10
Exceptional
28 May 2026
Jennifer
Everything was amazing! The women at the front desk, specifically Joy and Makaya, absolutely wonderful! Our day was perfect. Everything was considered and I have zero complaints. Absolutely will stay here again.!!
Family_with_children
10/10
Exceptional
28 May 2026
Kim
Great location! We’ll definitely be back!
Friends_and_family Family
10/10
Exceptional
27 May 2026
Chauntika
I don’t have any complaints about the property! I will always stay here when I’m in Chicago! The room was beyond clean, the view was amazing especially at night! Parking was safe and secure at the property.
Partner
10/10
Exceptional
26 May 2026
Berenice
Greater
Partner
8/10
Excellent
26 May 2026
Shaquanna
The room was nice, quick and easy check in. Will stay again when in chicago
Friends
10/10
Exceptional
25 May 2026
Dana
I loved everything.
Partner
10/10
Exceptional
25 May 2026
donisha
The Pictures Don’t Do It Justice. I Got The Jr Suite It Is Beautiful Huge And The Viewssss !!! If You’ve Never Been To Chicago book here Daytime And Night Time Views Breath taking. Very Strict Though Due To Residency But I Will Be Back. Everything Was Worth It
Partner
10/10
Exceptional
25 May 2026
Linda
This is a great option especially when traveling with family or a group. I loved having the extra space of a condo rather than hotel rooms. It’s in a great walkable location.
Family
10/10
Exceptional
23 May 2026
Donald
Beautiful suite with a spectacular view! Parking was a breeze & affordable and the staff was helpful and kind.
Partner
10/10
Exceptional
23 May 2026
Martina
I’ve stayed at this property a few times now and each time they make sure everything is ok. I’ve had little hiccups with the stay but they always make it right., Each time I’m in the area I will be staying with them the location is great and not to busy.
Family_with_children
8/10
Excellent
23 May 2026
Tiffany
Large spacious apartments, walkable location
Business
10/10
Exceptional
23 May 2026
Lauren
I stayed for 3 weeks and it was the perfect place for my trip - very clean, modern, safe, and the gym was great too. It had all the basics you need. I loved the balcony and since I was on a high floor, the view over Chicago was amazing! The staff at the front desk were always friendly too, special mention to Joy who made me feel safe and welcomed as I got back from work during late hours. It was in the perfect location walking distance to everything. My only negative points are that there's no full length mirror in the room and there was quite a big gap under the door so it's not very sound proof from the hallway (it wasn't often noisy in the hall though). Overall I loved my stay and I'd love to live in the building if I could!
Self
10/10
Exceptional
22 May 2026
Selena
While I only stayed one night, I would bring my family back. I didn’t use the amenities due to tight turn around, but I was really impressed with the facilities. Clean, people friendly. The “apartment” as awesome- I loved sitting on the balcony at night and watching the movement. The windows are not noise abating, but I would not expect quiet in a city.
10/10
Exceptional
22 May 2026
Pemika
super clean room and spacious!
Family
10/10
Exceptional
22 May 2026
Christie
Great place to stay!
Partner
10/10
Exceptional
21 May 2026
Lauren
Great location, clean room. This was our second stay and we will be back again.
Partner
6/10
Pleasant
21 May 2026
Marco
Overall experience was okay for the price probably would of found a better place to stay
There were two receptionist that were welcoming my check in and one of the day the rest probably more customer service
Self
10/10
Exceptional
20 May 2026
Liliana
Great experience and shoutout to the front desk people when I checked in ! They were very accommodating and kind .
8/10
Excellent
19 May 2026
Carol
The staff were lovely. Except they seem to be overworked. Requests was made and acknowledged, but never came to fruition. Also, the pool was closed and it was really unclear what the amenities were. It was difficult to figure out where to get ice and it was sad that there was a refrigerator in freezer in the unit and no ice cube tray to make your own ice
Location is amazing and enjoyed this stay.
10/10
Exceptional
18 May 2026
Margarita
Beautiful, clean, modern, and super convenient location. Away from the super busy, but only a few blocks walking to everything. It was perfect for our stay in Chicago!
Family_with_children
10/10
Exceptional
18 May 2026
Mayandren
An excellent hotel with fantastic modern amenities. The 6th floor was another jewel with, sauna, gym, median room and outdoor pool and bbq area. Excellent quiet areas for meetings too.
It is an excellent location that’s walking distance to the mart, early, state street the river and the magnificent mile. And if you are tired and don’t want to use the fully equipped kitchen, just Uber and have your food dropped off at the front desk.
Family
10/10
Exceptional
18 May 2026
Jesus
Great views of the city
Clean room
Great front desk staff
Everything was great
Self
10/10
Exceptional
17 May 2026
Brad
Easy and comfortable
Partner
10/10
Exceptional
16 May 2026
Michele
We loved the view from the 30th floor! The place was near the L, bus stops and walking distance to restaurants.. The bed was comfortable but it would be nice to have a table and lamp on both sides. The room seemed to be geared towards singles rather than couples. The espresso machine was a nice touch but fairly unusable for us. We ended up buying instant coffee and used the electric kettle. Sad that we couldn’t use the hot tub during our trip because it was closed for maintenance. But all in all, we were quite pleased with the apartment! Hubby spent a lot of time on the balcony enjoying the views. Highly recommend!
Partner
10/10
Exceptional
15 May 2026
Sarah
Suite was very nice! Clean and quiet and we got a free upgrade. 2 bedrooms, 2 full baths, a kitchen and living space. There was also laundry in our suite!
Family
10/10
Exceptional
14 May 2026
Alenya
I loved it very nice staff and it’s close to all the big things
10/10
Exceptional
13 May 2026
Desiree
Laundry was in the room and they provided everything you need to make a meal.
Family_with_children
10/10
Exceptional
12 May 2026
Tionna
I did get my free bottle of wine
Partner
10/10
Exceptional
12 May 2026
Ronald
Handy washer and dryer. Spacious appartments, well maintained and clean.
Self
10/10
Exceptional
11 May 2026
Tyrece
Room was great
8/10
Excellent
11 May 2026
Darnesia
Great location nice rooms
Partner
10/10
Exceptional
11 May 2026
Chauna
Very nice hotel
Partner
10/10
Exceptional
11 May 2026
ann
The rooms were clean, and the bed was comfortable. The smaller bedroom was a little warm with no vents, but not bad with the door open. The property was beautiful.
Friends
8/10
Excellent
11 May 2026
Dani
Excellent location, amenities, and staff. Efficient check in process. Extremely secure building. The only thing is the mattress didn’t have a mattress protector (just the bottom sheet), and the suite itself wasn’t squeaky clean (dust and crumbs), but overall we had a wonderful stay and would definitely stay here again!
10/10
Exceptional
10 May 2026
Laura
Amazing!
Friends
6/10
Pleasant
10 May 2026
Kayla
Room was pretty dirty. Told front desk and said they were sending housekeeping but never did. Front desk clerk wasn’t very kind.
Partner
10/10
Exceptional
08 May 2026
Satoshi
Perfect room
Partner
10/10
Exceptional
08 May 2026
Julia
Very clean, many amenities
Friends
10/10
Exceptional
06 May 2026
Jonathan
Everything was clean and great
Friends
8/10
Excellent
05 May 2026
Oded
Stains on couch and light on the side table in living room didn't work.
10/10
Exceptional
04 May 2026
Roberto
We had a great stay at Level River North. The unit was well equiped, well designed, modern and most of all had great sweeping views. Really enjoyed our in unit laundry. Problem with the dishwasher was quickly addressed. Overall a good experience and will definitely stay again when in Chicago.
Partner
8/10
Excellent
29 Apr 2026
Desiree
Rooms were cleaned I liked how secure the hotel was.
Partner
10/10
Exceptional
28 Apr 2026
Martin
Only positive comments on this facility. Everything was above our expectations!
Partner
10/10
Exceptional
27 Apr 2026
Javier
Espectacular todo limpio seguro amables
Friends
10/10
Exceptional
27 Apr 2026
Jordan
Everything was perfect!! So much space, the views were amazing!!! I would definitely book here again.
Partner
4/10
Poor
26 Apr 2026
Brian
Shower water pressure was abysmal. Had to request fresh towels multiple times unsuccessfully before picking up from front desk in person. Vanity legs in bathroom were broken. Couch looked like a scratch post for cats. Had to special request coffee every morning. Would not recommend and will not rebook.
Partner
10/10
Exceptional
26 Apr 2026
Shayla
We had a great time! Room was clean, spacious, and nice views! Staff was friendly and helpful. Will stay again
Family
10/10
Exceptional
26 Apr 2026
Miriam
The view was EXCELLENT!
10/10
Exceptional
26 Apr 2026
Emily
The property was beautiful and the staff was very friendly !
Partner
8/10
Excellent
26 Apr 2026
Nathan
This experience was a mixture of wonderful and disappointing.. The potential was certainly there to be only wonderful. The location was great. The obvious security measures were beyond anything I've seen at a hotel, which helped us feel safe in the city. The view from the room was amazing enough to ALMOST trump the disappointing parts. But...man, if just a little more effort was given. The room itself seemed to be clean, but not spotless. There were weird wall and ceiling damages that would have taken nothing to repair and should have been done. The linens had subtle, but obvious stains. Several of the lamps didn't work, some missing bulbs. Why? One remote didn't work so we had to share a remote between TVs. The sink didn't have a strainer. WHY? A section of the kitchen base cabinets was MISSING THE TOE KICK so you could see directly into the unfinished underside while sitting on the sofa. WHY? There was no blow dryer so my wife had to venture out the next morning without having her hair done the way she would have liked. (The staff did eventually bring a blow dryer but it was as we were literally walking out the door.) We booked this room for a family of 4, with our two young children. At bedtime, we realized the sofa was not a pullout. Our kids had to share a sofa to sleep on. That was the most disappointing part. To summarize: It was worth the experience for the views and security. I would love to give it 5 stars. They just need to tighten up a bit and earn that rating.
Friends_and_family Family
10/10
Exceptional
26 Apr 2026
Shaleigh
Everything about this hotel was perfect. The room was nice and clean. Everyone was so nice and welcoming. I seriously have no complaints. Will be staying here again
10/10
Exceptional
25 Apr 2026
Latoya
Very spontaneous view! Room was very clean and kitchen is top tier.
10/10
Exceptional
25 Apr 2026
Tephra
Beautiful, clean and safe.
10/10
Exceptional
25 Apr 2026
Nicholas
Amazing room and amenities for a quality stay
Self
10/10
Exceptional
24 Apr 2026
Pamela
Space was very clean check in was easy building was secure parking convenient great location
Self
10/10
Exceptional
24 Apr 2026
Christine
Beautiful hotel and great location. Very roomy and comfortable stay. Wished the pool was open but understand that is a seasonal amenity. Would definitely stay again.
Partner
10/10
Exceptional
24 Apr 2026
kamran
Kitchen
Partner
10/10
Exceptional
22 Apr 2026
Sean
Extremely friendly staff and was able to get an early check-in and an upgraded room. The room itself was everything thats advertised...amazing amenities and a beautiful view from the balcony. There could have been a few dings and scuffs in the room, but it was perfect for my two-day stay and someplace I would come back to again and again
Self
10/10
Exceptional
20 Apr 2026
Khalayah
10/10 highly recommend
10/10
Exceptional
20 Apr 2026
Avey
Best view and location in the city for the price
Self
10/10
Exceptional
20 Apr 2026
Angelica
Windows were dirty! My only complaint
Business

Location & surroundings

Level Chicago - River North
369 W Grand Ave, Chicago, United States

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Level Chicago - River North

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