Name: Voco Chicago Downtown - Riverwalk By IHG
Address: 350 W. Wolf Point Plaza,Building 1, Chicago, 60654, US

8/10

Excellent

03 Aug 2026

Erika

The rooms were nice and clean. The bar / restaurant was confusing for dinner there was no clear communication about seating. Although, staff was very accommodating.

10/10

Exceptional

03 Aug 2026

Marcos

was a very nice clean room with nice staff

6/10

Pleasant

03 Aug 2026

Denadra

Overall this hotel was okay. It wasn’t what I expected it to be. Walking into the property we were greeted with a sour smell as if water had been sitting for some time. The room was clean but didn’t have any hot water when showering and we were told to run the water for 15 minutes before showering and it just was warm afterwards.

10/10

Exceptional

02 Aug 2026

Shatiqua

I loved my stay at the VOCO the only thing I’d change is not having a microwave. Otherwise I’d recommend this Hotel a million times over.

10/10

Exceptional

01 Aug 2026

Kenneth

The room was great! The location was excellent—just steps from the Riverwalk and within walking distance of tons of River North entertainment and dining. The amenities were decent. The ice machine and filtered water dispenser were a nice touch, even though the sparkling water option didn’t work properly. The market had plenty of drink and snack options, and the coffee was pretty good.

The staff was very polite and helpful. The property was generally very clean. The only issue was a strange smell right when you step off the elevator on the 16th floor, but outside of that everything was great.

I would definitely recommend this hotel for an upgraded downtown stay.

8/10

Excellent

01 Aug 2026

Evan

Staff in the room were super clean really enjoyed the buffet breakfast

6/10

Pleasant

31 Jul 2026

Tanya Charlotte

The staff were great and the hotel was pretty fine. The revolving door which was the only entry was not working well and then completely broke. Fortunately there is an attached lobby for a different business and we were able to use those doors.
Also, if you are tall you won't like it there. The hallways to the rooms have low ceilings! I am 5'4\" and I could touch the ceiling when I raised my arms up in the hallways.

6/10

Pleasant

31 Jul 2026

Chiquita

For $444.75 I expected my room to be clean, fresh, and full of all the amenities a room should have, like a bouquet of towels, an iron board, a welcome basket, FREE BREAKFAST, a complimentary drink ticket or dinner. Something too make the cost and your stay worthwhile. Overall, I will not stay again. My experience wasn't great, it was a three star stay for me. 😟

10/10

Exceptional

30 Jul 2026

Chenae

I would definitely stay again

8/10

Excellent

29 Jul 2026

Tevin

Great hotel with friendly hosts , close to the Riverwalk, nice views

10/10

Exceptional

28 Jul 2026

Zenobia

I loved the view as well as the property spacious environments. Staff was very attentive. And every area of the hotel was clean and fresh! I will and have recommended my family and friends to stay there. Best hotel experience I’ve encountered this year!

Best~

2/10

Poor

27 Jul 2026

Jetzabel

I arrived at 4pm so I can check in my they didn't have my room ready till 1 Hr later praying was in additional $65 per night breakfast was an additional $25 for adult $17 for children my room was not very clean they were understaffed the day that I checked out they hit me with $100 worth of fees destination fee $25 just made up stuff to charge me because I had already payed my room in full I thought I owed nothing then boom made up fee crazy

8/10

Excellent

27 Jul 2026

Anjum

The hotel room was clean and staff was helpful and friendly.

10/10

Exceptional

27 Jul 2026

Kaushik

The location

8/10

Excellent

26 Jul 2026

Rebecca

The persons at the front desks were excellent. They were very helpful and friendly. The room was smaller than pictured. There wasn’t much room to move around. The prices at the bar, restaurant, and market were very high. The staff all were dressed nice except for the restaurant staff who wore blue jeans. When I asked for a couple of glasses of ice water, one of the restaurant staff ignored me and another went and got 2 glasses and filled them with tap water acting like I had bothered her. I asked her to add some ice so the water would be cold. She did add the ice but acted like I was bothering her. Overall, our stay was good. Just a few things that could’ve been better and pricing of food and drinks more reasonable.

10/10

Exceptional

26 Jul 2026

Ryan

Beautiful room, very clean and well kept. Would def stay again if I ever need a room!

8/10

Excellent

26 Jul 2026

john

nothing super crazy about this stay. hotel was nice. on the riverwalk but a bit farther from the action. hotel sits at the end of the riverwalk.

10/10

Exceptional

26 Jul 2026

Michele

Lovely property in close proximity to Riverwalk and other hot spots.

10/10

Exceptional

26 Jul 2026

Joanna

Great stay. The rooms have a lot of space. The staff was great!

10/10

Exceptional

25 Jul 2026

Willitia

The hotel was in a great location. The 1 bed King room with a view was clean and very spacious. The view was beautiful. I would strongly recommend.

2/10

Poor

24 Jul 2026

Sean

I booked the wrong dates by accident. Called the hotel on the 23rd around 10 pm. Talked to the gentleman working the front desk and he informed me I could no longer change the stay dates but he could cancel for me. Today on the 24th it looks as though he didn't cancel my stay which is really unfortunate. I suppose enjoy the money for the stay and I didnt get to have.

6/10

Pleasant

22 Jul 2026

Darian

The location was great.. The hotel itself was decent. There were a few things that maintenance could tend to. Gym was okay. My husband said the pool was nice.

10/10

Exceptional

22 Jul 2026

GIANNI

Very good. Excellent location.

10/10

Exceptional

21 Jul 2026

Shesca

I had a wonderful stay at the Voco Hotel in Chicago. The view from the Grand Room was absolutely amazing and one of the highlights of my trip. The air conditioning worked perfectly, which made the room very comfortable. The staff was attentive, friendly, and quick to assist with any requests. The hotel was also very clean, and its location was convenient—close to many attractions, restaurants, and shopping. I would definitely stay here again and recommend it to anyone visiting Chicago.

Partner

10/10

Exceptional

21 Jul 2026

Thanun

Lovely staff and cozy place to stay

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

Michael

Great stay at the VOCO Chicago near the Chicago River!
Finding the hotel was a little challenging because the GPS sent us in the wrong direction, but once we found it, we were locked in and ready to enjoy Chicago.
Check-in was fast, friendly, and easy. The room was clean, spacious, and comfortable, and the location was outstanding—close to the river, restaurants, shopping, and everything downtown Chicago has to offer.
Great hotel, great location, and a smooth experience from start to finish. We would absolutely stay here again!

Friends_and_family Family

6/10

Pleasant

20 Jul 2026

Jessica

Breakfast was $30/day. Gps map kept taking us to alley behind hotel so it was difficult to find the parking.

Family_with_children

8/10

Excellent

20 Jul 2026

Alix

Wonderful location, perfect and walkable to everything. Rooms could have been a bit more modern.

Partner

6/10

Pleasant

20 Jul 2026

Kris

Room was ok. Air conditioning was extremely loud and hard to sleep with - parking was not the most convenient and spendy

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Chyncia

The breakfast would be the only thing that I would criticize. I simply didn’t like it.

Family_with_children

10/10

Exceptional

16 Jul 2026

Juwan

Great property

Partner

8/10

Excellent

16 Jul 2026

Jerome

Loved the scenery from the top floor.

Partner

10/10

Exceptional

15 Jul 2026

Alicia

Clean spacious room great view walking distance for a lot of things in the area I only stayed one night but I would definitely go again very affordable great service nice hotel

Friends

10/10

Exceptional

15 Jul 2026

Shania

The room was very spacious and clean. The bed was absolutely amazing! The views from the room was even better in person.

Friends

10/10

Exceptional

15 Jul 2026

Curtis

Staff was great, property it’s beautiful. Idk about the 2 elevator situation made it kinda confusing at first but overall would recommend 9.2/10

Partner

10/10

Exceptional

14 Jul 2026

Chase

Amazing

Partner

10/10

Exceptional

13 Jul 2026

Yenisbel

Nauuui

2/10

Poor

12 Jul 2026

Caleb

Hotel staff was friendly, rooms clean, view wasn't what we thought it'd be so check that before booking. Google maps will also not get you there by walking directions by the way.

Partner

4/10

Poor

12 Jul 2026

Brandalise

Won’t be pack

Partner

6/10

Pleasant

10 Jul 2026

Freddy

La vista hacia la ciudad es muy bonita, pero las instalaciones especialmente los cuartos dejan mucho que desear, la TV no cuenta con internet solo algunos canales locales y la habitación se ve algo vieja la alfombra de casi todo el lugar, no hay microondas a menos que bajes a la planta 15 y calientes algo en el área de comestibles, dentro de la habitación no hay agua para el Té y el cafe que te dan de cortesía.

Business

6/10

Pleasant

09 Jul 2026

Tyler

We paid for the grand room, skyline view but literally right out of our window was a building so the view was the same worst! I could have gotten a cheaper skyline view room and had a way better view then what I got! Not happy about that at all, and the hotel did not even help the situation!

Partner

2/10

Poor

08 Jul 2026

Dayana

Pretty nice staff, good view as well. Did not use any of the fitness center/food/amenities and still got charged $185 which was originally suppose to be for a “deposit” but really is for other fees they do not discuss. I’ve visited Chicago many of times and the issue here is not the fee, it is mainly because they do not provide you any of these details prior. They just ask for the deposit and you will not be seeing that deposit back.

Partner

2/10

Poor

07 Jul 2026

Ali

Breakfast was to be included in our booking. At the hotel, we were told that it will be $27 per person. we were also told that if we had booked directly with the hotel this would not have been the case! \"Some third-party booking falsely advertise\"

2/10

Poor

07 Jul 2026

Mohammed

Big regret that I stayed here missed up my whole day for my brothers wedding

Partner

8/10

Excellent

06 Jul 2026

Bridget

The hotel had a bar/lounge area, buffet breakfast and a nice common area with cozy couches.

Partner

10/10

Exceptional

06 Jul 2026

Adam

Great place to stay. Have stayed here before, and we will again.

4/10

Poor

06 Jul 2026

LaTina

I didn't like that they didn't include parking with their amenities and charge $63. a night, when there is no parking available on the street. But parking decks in the area are much cheaper. They also don't inform you that you have to pay, an additional $200 for incidental.

Family

4/10

Poor

06 Jul 2026

Jasmine

Air conditioner was leaking. Wet carpet. Bathroom sink runs water all over counter and floor. No microwave. Window tint chipping. Hidden fees

Partner

6/10

Pleasant

06 Jul 2026

Kimyette

The staff were friendly and extremely helpful. The property and rooms were clean although the furniture could use an update especially with the amount charge. The room amenities were not helpful; no iron or microwave or bottle water. I feel like the price was way too pricey they don't even offer breakfast unless you pay more. I would not recommend anyone to stay here and if I return to Chicago I will definitely stay somewhere else

Family_with_children

10/10

Exceptional

06 Jul 2026

Rene

Love staying in this hotel..

Partner

10/10

Exceptional

06 Jul 2026

Julian

Very clean, friendly staff. Madison with Voco helped make it a great stay. Would stay here again.

Partner

10/10

Exceptional

06 Jul 2026

David

Very friendly staff and the hotel is kept very neat. A very welcoming atmosphere all around.

Partner

10/10

Exceptional

05 Jul 2026

Noah

Clean room

Partner

4/10

Poor

05 Jul 2026

Nancy

Air conditioning in our room was non-functional. Safe to say it had been this way for a while as we could see people had disassembled the wall unit as well as the air conditioning unit itself. No additional rooms were available and were provided with a box fan. While we were provided with a different room the next morning, I heard two other couples checking out say their air conditioning wasn’t working. This hotel appears to be booking all rooms even with several with non-functional air conditioning units. Consider yourself warned.

Partner

8/10

Excellent

05 Jul 2026

keith

I enjoyed my stay. Staff were all very friendly and always ready to help. My room was fairly spacious, but everything seemed a bit dated. My air conditioner was very loud and even though I spoke to the concierge twice, no one ever came to look at it. My room was also near the laundry chutes where the cleaning people threw used sheets and towels, and there were times I could hear them doing it. I noticed several times during my stay large amounts of empty food boxes and wrappers just dumped in the hallway. While it’s not the fault of the hotel that some of the guests don’t know how to behave, the fact that the garbage sat there for long periods of time before it was finally removed wasn’t great. The gym was ok, and the pool was nice. I have the feeling the hotel is very understaffed. All in all it was a decent stay. I don’t know that I would stay there again or recommend that friends stay there, but there was nothing “awful” about it

Self

10/10

Exceptional

03 Jul 2026

Sidney-Marie

The stay was great. Madison at the front desk was the best. She was very helpful and accommodating. Despite the hot weather and heavy customer traffic she was so kind and helpful to everyone around. Thank you, Madison! The pool was nice and the pool holes were great! Rooms were nice and hotel bar and food were good as well. All in all a great stay!

Family_with_children

8/10

Excellent

03 Jul 2026

G.B.

No Thanks.

10/10

Exceptional

02 Jul 2026

John

Staff was very friendly. Had great big bar with store for snacks. Great location. Blocks from Gene & Georgetti. Walking distance to pretty much center of downtown. Rooms were clean comfortable beds . Staff checked on if we needed anything during our stay

Family

10/10

Exceptional

01 Jul 2026

Chris

Clean hotel, very updated and staff was very friendly and helpful

Business

10/10

Exceptional

30 Jun 2026

victoria Louise

Clean rooms, staff friendly.

Family_with_children

10/10

Exceptional

29 Jun 2026

Lakeisha

Rooms was very nice and clean. Staff was nice and helpful in every way.

Partner

10/10

Exceptional

28 Jun 2026

Adesina

Na

8/10

Excellent

28 Jun 2026

Maria

There were no towels and bath soap in our room…I call the front desk and they send me the things an hour after …

Family_with_children

10/10

Exceptional

28 Jun 2026

Teressa

I felt that the breakfast was overpriced for the limited options that was presented. Other than that everything was good

Family

8/10

Excellent

28 Jun 2026

Eboni

Safe comfortable stay the views were really nice and I love that the breakfast was included. We enjoyed our stay overall.

Family_with_children

10/10

Exceptional

28 Jun 2026

Jessica

Great amenities! Comfy bed and great views.

Friends

8/10

Excellent

28 Jun 2026

Kiala

Check-in was quick and easy, and our room was ready for early check-in, which was a great start to our stay. The staff was friendly, welcoming, and professional, and the room was clean and comfortable.

Parking was a little pricey (around $60+), but it did include unlimited in-and-out privileges, which was convenient.
The only suggestion I have would be to provide a microwave in every room or make it more clear during the reservation process that guests should request one if needed.

Overall, we really enjoyed our stay and felt it was a great choice. We would definitely stay here again!

Partner

10/10

Exceptional

28 Jun 2026

Carlos

The view from the room was amazing. The staff was very polite and friendly. Overall the hotel was great

Family_with_children

10/10

Exceptional

27 Jun 2026

OUMALKAIRE

Clean room, good staff and overall enjoyable experience

Friends_and_family Family

8/10

Excellent

26 Jun 2026

William H.

We never had enough bath towels and the bathroom fan did not work.

Family

2/10

Poor

26 Jun 2026

Malik

Upon arrival, we noticed the towels were already dirty. Also, front desk did not properly enter my vehicle info for the parking garage they have across the street. TV was leaning slightly on the wall. Hotel seems to be a very old motel style building with “upgraded” modern features. Don’t waste your money!!

Partner

8/10

Excellent

26 Jun 2026

Pamela

The room was fairly clean. We were on the top floor, with a view of the adjacent building and portions of the river on both sides of it, but remarkably we were still able to hear noise from the surrounding area. The sound of the AC fan on low was unable to mask the outside sound, but the fan on high was too noisy.
The Staff was helpful, but the guy at check-in (late) must have been new because he had technical difficulties with the computer, thought my reservatio was for 2 nights (it was for 4), charged the deposit to my card twice, and had to request and wait for help from his manager in order to finish the check-in.
Loved having water bottle refill stations around the hotel.
It's kind of annoying to have to use 2 elevators to get to the rooms, especially when a lot of people are waiting. But I guess that adds a level of security that is missing by not requiring room keys to access the elevator to the rooms.
Didn't have any meals or use the bar at the hotel. The little convenience store doesn't have much to choose from.
Nice, convenient access to the Riverwalk!

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Nancy

The staff was amazing and the stay was so relaxing and easy. The bar was nice and peaceful. Definitely will be back!

Family

8/10

Excellent

23 Jun 2026

Breanna

Great location by the river! Super walkable to popular tourist attractions, local restaurants, and metro stations.

Hotel was very clean and had one of the most comfortable beds I’ve ever slept on. My view of the river was outstanding. Would stay at Voco again.

Friends_and_family Friends

10/10

Exceptional

23 Jun 2026

Artemio Gamaliel

100 de 100

Partner

8/10

Excellent

22 Jun 2026

demarkes

Small issue with rain water leaking into my room but maintenance come to check it out less than 5 minutes after I reported the issue and management provided a break on the bill overall 4.5 stars

Family

2/10

Poor

22 Jun 2026

Simon

For 900$ for one night we had nothing but troubles

Partner

10/10

Exceptional

20 Jun 2026

Mark

Good location - easy walk to multiple places in the city plus a very short walk to a Brown Line station.

Family_with_children

8/10

Excellent

20 Jun 2026

Maurice

Pretty cool hotel…. Will recommend and visit again!

Self

6/10

Pleasant

19 Jun 2026

jose j

That has no parking

Family_with_children

10/10

Exceptional

17 Jun 2026

Henry

We booked through Expedia and chose a double queen with a walk in shower pictured. Unfortunately, these rooms only have tub/shower combo. I was instructed to follow up with the front desk and Heidi was extremely helpful and professional. Our room was promptly changed to a King with a wonderful city view. Because of her willingness to be so helpful, she elevated our stay and made our time spent much more enjoyable. The entire staff was very attentive and helpful. Hotel amenities are extremely convenient. The location is great to be away from the congestion but perfect for ride share pick up and walking along the river.

Family

10/10

Exceptional

16 Jun 2026

Mostapha

Very clean and amazing breakfast staff is very helpful and kind

Partner

10/10

Exceptional

16 Jun 2026

Nicole

Would definitely stay here again! Great location and hotel was very informative with all the questions I asked. Every easy to get in touch with them via text.

Family

10/10

Exceptional

16 Jun 2026

Lily

Staff was helpful and room was clean! A great place to sleep

Friends

10/10

Exceptional

15 Jun 2026

Mireya

Lo recomendamos, el servicio y el personal fue excelente. Volveremos en nuestras próximas vacaciones

Friends_and_family Family

2/10

Poor

15 Jun 2026

Rebecca

Worst experience I've ever had. Room smelled like smoke and gaslighted by staff that refused to acknowledge. Left immediately and received no refund. Luckily Expedia was extremely helpful and accommodating. Would not recommend.

Self

10/10

Exceptional

14 Jun 2026

Alban

The view was amazing for sure, the room was clean.

Partner

2/10

Poor

14 Jun 2026

Aimie

We ended trip early bc our room smelled like smoke and the air conditioner was so loud that we could not sleep. Horrible experience

Family_with_children

10/10

Exceptional

13 Jun 2026

Austin

Nice views

Business

8/10

Excellent

12 Jun 2026

Raphael

👍

Partner

10/10

Exceptional

11 Jun 2026

Evelyn

It was a great property to stay at – clean - very central – and the stuff was excellent.

Family

8/10

Excellent

09 Jun 2026

Estefani

Clean

Family_with_children

8/10

Excellent

08 Jun 2026

jessica

Great view of the river and city. The hotel itself is an odd layout but the room was nice enough.

Partner

6/10

Pleasant

07 Jun 2026

carlos

The ac unit was so loud i couldn't sleep 😾😾😾😾

Partner

10/10

Exceptional

05 Jun 2026

Robert

Great staff and location! Super easy to get around town from the hotel.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Kassidy

Great visit!

Partner

10/10

Exceptional

29 May 2026

Guadalupe

The hotel was clean and reasonably priced for Memorial Day. It’s conveniently located in a nice area, just a 15-minute walk from Chicago’s busy area.

Family_with_children

10/10

Exceptional

28 May 2026

Charles

Clean, spacious room. Outstanding breakfast buffet! Great dinner albeit a somewhat abbreviated menu.

Friends_and_family Family

10/10

Exceptional

28 May 2026

Mayra

I had a great stay. The room was very clean, and the skyline view made the experience even better.

Partner

10/10

Exceptional

28 May 2026

Joe

Great location within walking distance of everything we thought we would enjoy in Chicago. The 15th floor restaurant had beautiful views of the city. Would highly recommend staying at for a great downtown experience.

Friends