La Quinta Inn & Suites Chicago Downtown

United States , Chicago - IL
CHICAGO, One South Franklin
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100 reviews shown

6/10

Pleasant

23 Jun 2026

Abdellatif

I was not happy about about the room and the breakfast

10/10

Exceptional

22 Jun 2026

Karla

Very nice place really enjoyed the stay and the staff 5 stars very friendly people

Family_with_children

6/10

Pleasant

22 Jun 2026

Stacey

The room was clean but had a musky smell. The location is great. Food places right next door. The breakfast lacked variety. Same boiled eggs and peanut butter every day. But its a budget hotel so it is to be expected. I didnt go into the pool but it looked clean and we'll maintained.

Partner

10/10

Exceptional

21 Jun 2026

Karol

Buena ubicación cerca al aeropuerto

Family_with_children

4/10

Poor

21 Jun 2026

José Edgardo

El mal olor que tenia el baño y la habitación.
El ruido que genera el aire acondicionado
Moscas en la habitación
Poca variedad de alimentos (casi nulos) para los desayunos

Partner

8/10

Excellent

21 Jun 2026

Yenisleidy P

Un lugar tranquilo

Partner

6/10

Pleasant

20 Jun 2026

Joseph

Good option for short stay near the airport

Friends

10/10

Exceptional

20 Jun 2026

oscar

Solo Que mejoren un poco más el desayuno

8/10

Excellent

19 Jun 2026

Catherine

This is an older motel and reminded me of a budget hotel that was reasonably priced and adequate equipped for an overnight stay . The staff was very kind and upgraded me to a huge room . It was also located next door to a Wendy’s for a convenient meal and provided airport shuttle transportation

Self

4/10

Poor

19 Jun 2026

Olicia

We had to change rooms three times because every room they placed us in was filled with mold. By the last night of our stay we had no choice but to open the window which was unsafe as we were on the ground floor. At least the cleaning staff tried to make it better and the breakfast was on

Family

4/10

Poor

19 Jun 2026

Daniela

La zona no es muy buena, creo que está atrás algo de contenedores. Todo el tiempo se escucha carga y descarga. No puedes descansar, además el sonido entre cuartos se escucha un montón
El desayuno es solo pan con alguna bebida caliente

El parqueadero incluido es un plus, pero en front desk te dicen que parquee atrás porque ahí si es seguro. Entonces me dio la impresión que no está ubicado en un lugar seguro

Self

2/10

Poor

19 Jun 2026

Deyliz

La limpieza fue terrible, existe mucha ruido de los trabajadores en el pasillo y no puedes descansar después de las 8am, el ahusmen te está tocando la puerta a las 9am para que salgas cuando tu salida es a las 11am una total falta de respeto hacia los huéspedes, yo en mi vida me vuelvo a quedar en ese lugar

Partner

4/10

Poor

19 Jun 2026

jenifer

Nothing is unique. Only a/c was good

Family_with_children

8/10

Excellent

18 Jun 2026

Abigail

The rooms were clean but ,The food is not good,there was only bread and hard boiled eggs .

Family_with_children

6/10

Pleasant

18 Jun 2026

Sequoya

It's okay. Only stayed for one night as I was traveling and it was close to the airport. Staff are very nice. Saw a really big roach in the elevator, I screamed but I survived.

Partner

4/10

Poor

18 Jun 2026

Carole

Room was disgusting. Room Smelt extremely musty and damp. The floor was filthy. My white socks were BLACK. Also had mildew along the entire curtain bottom. Possible black mold. Absolutely gross. Would not recommend. For one night we managed.

Family_with_children

6/10

Pleasant

18 Jun 2026

eric

Basic hotel, poor location, breakfast is all carbs.

Family

10/10

Exceptional

16 Jun 2026

Autumn

Go, you won’t be disappointed. The breakfast is simple and if you want a room with a fridge and a microwave, it will be $10 extra per day.

Partner

6/10

Pleasant

16 Jun 2026

Dillon

Not very clean bathroom. Also on uber it doesn’t show as La Quinta Inn so we ended up driving to the wrong “La Quinta Inn hotel”

Friends_and_family Family

6/10

Pleasant

16 Jun 2026

Chanta

Front desk staffs were nice.

Partner

10/10

Exceptional

16 Jun 2026

Junior

Family

10/10

Exceptional

16 Jun 2026

Junior

Everything was ok

Family

2/10

Poor

16 Jun 2026

Wenny

No telephone service in room
Toilet to low to the floor with tissue holder behind your back
Stains in tub
People using abuse substances around pool area
Kids begging for money
Bad odor in room
A/C very loud
The free airport shuttle is a plus and also the restaurants near by is a plus. I have never stayed in a hotel like this before.

Friends

10/10

Exceptional

15 Jun 2026

Jessica

I was a little unsure at first but my room was excellent. Recently remodeled with one of the most comfortable beds and pillows I've had even compared to higher end hotels. Convenient location with easy access to and from the airport and prompt shuttle service.

Self

6/10

Pleasant

15 Jun 2026

sergio

La puerta estaba dañada el tv muy pequeño, sobre el desayun o siempre dan huevo duro y super frio

Family

10/10

Exceptional

15 Jun 2026

Neal

Great stay have everything you need.

8/10

Excellent

15 Jun 2026

Rosa

Overall good.

Self

10/10

Exceptional

15 Jun 2026

Guillermo

It was lovely

6/10

Pleasant

15 Jun 2026

Yaimarelys

Mucho ruido, en las mañanas temprano el ruido del resto de los clientes, de los carros de limpieza y de los carros que transitan por la ciudad se cuela en la habitación interrumpiendo el sueño. Los parqueos demasiados estrechos, el desayuno muy básico y con un horario Súper incómodo, deberían extenderlo hasta las 10am, Las mesas del desayuno se llenan muy rápido y hay que estar vigilando a que alguien se levante para poder sentarte a desayunar. Pero el personal es muy atento

Family_with_children

10/10

Exceptional

14 Jun 2026

Cindy

The overall stay was great!

Partner

6/10

Pleasant

14 Jun 2026

Justin

Pool was kinda gross. Not a lot of chairs. Front desk staff was nice and helpful. Airport shuttle driver at 6am seemed cranky.

Family_with_children

8/10

Excellent

14 Jun 2026

Pamela

Room was cleaned...in between a Denny's, McDonald's and Wendy's. Room was cleaned. The staff were very nice. Air-conditioning worked very good. Parking wasn't a problem. Only bad thing was we couldn't watch the Knicks game because they didn't have the channel that was showing it and logging in to the wifi was a problem.

Partner

6/10

Pleasant

14 Jun 2026

Rita

The hotel room is great overall, but there were too much noise in the middle of the night, motorcycles racing in the streets very loud, from 1:30 am till about 4:30am, woke us up many times hearing strong motor noises.

Family

6/10

Pleasant

13 Jun 2026

April

I like the location of the hotel a with a lot of different eateries that's 24 hrs open and the night club, and only 15 minutes from the Miami port.

what I didn't like was there wasn't an iron , and that there was roaches coming out the USB charging port took pictures and reported it I was at least expecting a slight discount
room 146 allllllll the way in the back

Family

10/10

Exceptional

13 Jun 2026

Omar

10/10

Exceptional

12 Jun 2026

Laydis

Muy buenas las habitaciones lo malo es que no hay hielo de tres torre desde de ir la oficina y una del personal trata mal a la gente

6/10

Pleasant

12 Jun 2026

prudence

Doors open to the outside. You have to take your luggage across a couple of buildings to get to your building walking outside. Breakfast was okay

Partner

6/10

Pleasant

11 Jun 2026

Heather

It was a basic hotel by the airport. The front desk held our luggage until check in, which was nice. The beds are much smaller than anticipated.

Family_with_children

2/10

Poor

11 Jun 2026

Ivon

Había mucho olor a humedad

6/10

Pleasant

11 Jun 2026

Jeff

It was okay I guess. Breakfast was terrible. Room was clean. It stunk like a heavy concentration of Lysol when we first went in.

Partner

2/10

Poor

10 Jun 2026

Michael

There was mold in the bathroom and on the ceiling, the lamps were rusted,, AC didn't cool the room below 73 even though it was set to 60. Shower was rusty, unclean, no bodywash and only 2 towels . There were a lot of sketchy people a few doors down from our room. A homeless man came into the lobby for breakfast. Only way to get ice was to go into the lobby then go upstairs, I was in the very back of the property in a totally different building. Their breakfast was toated items, mini muffins, hard boiled eggs, hot and cold cereal. Not the buffet they tried saying was included. Overall this has been the worst La Quinta I have ever stayed in. Will never return to this place.

Partner

2/10

Poor

09 Jun 2026

melissa

Hotel is located near a runway, so plane noise all day and night. Room does not keep temp, so up all night fiddling with it. It is not well lit, and situated behind a shopping outlet, so unsafe to access alone at night. The shower has no ventilation so walls were sweating. Finally, the hotel landline did not connect to front desk, just gave a constant busy signal then hung up on you.

Self

2/10

Poor

09 Jun 2026

Diego Olivo

El cuarto olía demasiado a cloro, camas en mal estado, baños y ducha con manchas

Family

10/10

Exceptional

08 Jun 2026

Jennifer

I recommend it

Partner

8/10

Excellent

08 Jun 2026

Jose

The location close to the airport was a plus.

Partner

6/10

Pleasant

08 Jun 2026

John

Only thing. Don't stay on the rooms on 1 floor to many noise. Of people. Waking taking cars parking. Can't sleep. To much noise. Beside that. Everything was great.

Partner

2/10

Poor

08 Jun 2026

Kirk

. The customer service is the worse. They are not helpful. Don’t even have handcream or bar soap. Primitive hotel. Not to mention they give false info. And charge 5.00 per package to collect

Partner

2/10

Poor

08 Jun 2026

Esperanza

Poorly staff

10/10

Exceptional

08 Jun 2026

Tricia

Nice location.

Family_with_children

10/10

Exceptional

07 Jun 2026

Victor Jose Geraldino

Good

Family_with_children

2/10

Poor

07 Jun 2026

David

Needles heads in the parking lot. Staff very unprofessional. A very unpleasant stay

Family_with_children

6/10

Pleasant

07 Jun 2026

oaisha

Bugs flying around

Family_with_children

4/10

Poor

07 Jun 2026

Ashlie

The staff were really great! We did have a creepy guest who knocked on our door and was super unfriendly. The place was also not clean and insanely difficult to locate. We went to 3 different LA Quinta'S before we got to the right GPS. None of the other LA Quinta hotels were helpful to get us to the right location. Definitely was not what we expected it to be. Staff were really fast and kind though.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Ronald

Property was awesome no complaints

Family_with_children

4/10

Poor

07 Jun 2026

Breakfast was horrible, and noise ac, I didn’t like at all.

Partner

2/10

Poor

06 Jun 2026

Jose

no la recomiendo

Family_with_children

10/10

Exceptional

06 Jun 2026

Joseph

I really like this property’s layout and the way it’s built up to withstand all the stress and pressure from the different weather conditions. I also enjoy the swimming pool and its location right next to a plaza where you have many different options for shopping. I highly encourage you to visit this place and explore all over this beautiful area of Miami and the surrounding areas.

Family

2/10

Poor

06 Jun 2026

Rick

Could not sleep due to kis revving they're car until 4 am

Partner

8/10

Excellent

06 Jun 2026

Ann

The hotel was very clean although there was a musty smell to the room. The buffet breakfast was perfect with more than enough choices for food and beverages. A little overcrowded seeing that the dining area was right in the entrance with hotel check-in. Airport shuttle was so convenient and very timely with competent, experienced drivers.

Family

8/10

Excellent

05 Jun 2026

jeanice gonzalez

Recomendaria un desayuno con mas variedad, ya que por el mismo precio me e hospedado e incluye desayuno bufet.

Family

4/10

Poor

05 Jun 2026

Vera

Everything was poor in rating. To much walking to get to your room. Limited breakfast to choose from and the area for breakfast is too small. Staff needs to be more polite rather than to show attitude. Manager need to speak to customers/guest, if requested. No one is to big to address a situation when it arises.

Family

10/10

Exceptional

04 Jun 2026

Fatima

Muy bueno

10/10

Exceptional

03 Jun 2026

Keyon L.

The property is conveniently located not too far from the airport. The breakfast was amazing. Free parking is a plus plus especially in South Florida. Great restaurants in close proximity!!! Rooms are clean and well maintained. Definitely my go to place fron here on out.

Self

6/10

Pleasant

03 Jun 2026

Xue Bin

Good

8/10

Excellent

03 Jun 2026

Derrick

The property was okay for the price point.

Partner

6/10

Pleasant

03 Jun 2026

Doodnauth

The stay was normal. The staff were friendly.
Expect a basic room without any ceiling lights.
Lamps will have to be used to light the room.
What was disappointing is the internet connection as the speed is slow. Rain fell and the internet went down for 8 hours which was extremely disappointing.
The shuttle service is not reliable as it broke down the morning we checked out and was not available till 1pm considering they have 2 shuttles.
Would only recommend if you are on a tight budget.

Family_with_children

10/10

Exceptional

03 Jun 2026

Larisa

Clean room, parking

Family

6/10

Pleasant

03 Jun 2026

Hattie

The wifi was not working

Friends

8/10

Excellent

02 Jun 2026

Edwin

7 de 10

Partner

2/10

Poor

02 Jun 2026

Semyha

Dirty room over charged me no speaking English

Self

2/10

Poor

01 Jun 2026

Carmen

When checking into the room, there was a strong smell of mold and bleach. We could not stay in the room because of the odor and I was getting a headache. We were told we could not get a refund for the room. We booked the room for 6 days and lost all that money.

Family

10/10

Exceptional

01 Jun 2026

Michelle

This location is great .. the airport, south beach , e11even (club) are all like 15 mins away; the food options are McDonald's, Wendy's, Denny's, chipotle, Starbucks are a 1 minute walk; the hotel room is spacious we had 2 queen beds it helps that the bathroom sink:mirror are outside the washroom (shower and toilet) which helps when someone needs to shower and the other needs to do their hair/makeup, the receptionist Nancy was great she handled pressure with ease and professionalism and was always available to answer a question. The shuttle to the airport is an added bonus! There also is an enterprise rent a car across the street if you need a rental!

10/10

Exceptional

01 Jun 2026

Shawn

The service was excellent and rooms was clean. Only thing I wish they had mini fridge and microwave in rooms. Great location for food as well. Shuttle was great also.

Family

8/10

Excellent

01 Jun 2026

Keirra

No complaints for a one night stay

Partner

10/10

Exceptional

01 Jun 2026

Ayesha

I hate it the lights ain’t work or the tv never again

2/10

Poor

01 Jun 2026

Francesco

I didn’t stay the night. Sheets were not too clean. Random people next door screaming dancing overnight

Self

6/10

Pleasant

01 Jun 2026

Elizabel

Es un motel de viajeros,solo atendiendo a las reservaciones.El transporte al aeropuerto puntual.

Family

2/10

Poor

01 Jun 2026

Thresa

Being overly charged for

10/10

Exceptional

31 May 2026

Melanie

Bed was very comfortable.

Partner

8/10

Excellent

31 May 2026

Sook

The staff were friendly but the grounds could use some cleaning. Breakfast was okay.

Friends_and_family Family

4/10

Poor

31 May 2026

Lynette

My stay was ok

Partner

6/10

Pleasant

31 May 2026

Jose

Pocas opciones en el desayuno. Opciones de comida cerca.

Friends_and_family Family

2/10

Poor

31 May 2026

KRISTIN

This property has bugs meaning roaches & gnats. I booked a 3 day stay but instead I checked out and asked to be refunded the next morning. The receptionist made a big deal saying I have to talk to the property manager and send an email then wait for a response. Well that was Wednesday today is Sunday and I still haven’t heard back nor been refunded. I’m very dissatisfied! This lead me to have to do a new booking else which means I had to spend more money out of pocket due to this issue. Needless to say I’ll “NEVER” book with them again.

Family_with_children

6/10

Pleasant

30 May 2026

Virginia

This motel was just Okay. Nothing special. Some very dated features. The bathtub was extremely slippery with no safety bars to grab with a step down out of the tub which is a safety hazard. The locals reveled their hot car engines most of the night in the next parking lot with loud backfires that sounded like gun fire. There is no early morning or late night shuttle to or from the airport. I would not stay here again.

Partner

10/10

Exceptional

30 May 2026

Aysen

The room was very clean and staff were helpful. Breakfast was good but it was American breakfast so as an international traveler, it was a little hard for me to get used to:) Thanks

Self

6/10

Pleasant

30 May 2026

irving

clean room is ok, bad bed need change mattress. outlet on the lamp have problems. air conditioner is ok too. clean bathroom , hot water is ok.

Partner

8/10

Excellent

30 May 2026

Mariel

La Quinta nos ofreció un servicio excelente. Su staff es muy amable. El cuarto limpio y acogedor. Excelente t localización. Podemos volver a repetir la estadía.

Partner

2/10

Poor

30 May 2026

Jarad G

The bathroom was rusty and had a moldy scent. The rooms were outdated.

Friends

8/10

Excellent

29 May 2026

Brenda

Si hay parqueo y el desayuno bueno.

Friends

10/10

Exceptional

29 May 2026

Kerlis

La habitación muy cómoda limpia la atención excelente

Family_with_children

4/10

Poor

29 May 2026

Shanti

Nothing good to say. Ac was very loud. Room very small. Bedding old with pilling. Bathroom old. Breakfast overcrowded.

Family

10/10

Exceptional

29 May 2026

Robin

The staff were always willing to help although some of the cleaners only spoke Hispanic. So learning a little of the language would be a good thing to do.
I would recommend this to anyone as a good central base for a trip.

Self

6/10

Pleasant

29 May 2026

ELIAS

Overall is good

Partner

10/10

Exceptional

28 May 2026

Mariavilys

Cuarto y baño limpio y organizado, el aire acondicionado súper bien. El staff súper amables, tienen personal que hablan español.

Family_with_children

10/10

Exceptional

28 May 2026

Norma

Mi tercera vez

Family

10/10

Exceptional

28 May 2026

Sandra

Para pasar una noche está buena

Family

4/10

Poor

28 May 2026

Luca

Internet is not available in the rooms, only in the lobby.

4/10

Poor

28 May 2026

Melissa

The wifi was down and the staff didn't care. The elevator didn't work properly and we weren't on the bottom level and I have mobility difficulties and had tons of things and had to lug suitcases...

Business

2/10

Poor

27 May 2026

Daisy Alexandra

The breakfast is very limited

Friends_and_family Friends

6/10

Pleasant

27 May 2026

Shuheric

the staff was excellent