Name: Livn West Loop Chicago
Address: West Jackson Boulevard, 555, Chicago, 60661, US

10/10

Exceptional

03 Aug 2026

Brian

Most responsive inn keep ever

10/10

Exceptional

03 Aug 2026

Alexandra

Great stay. Private and peaceful.

10/10

Exceptional

01 Aug 2026

Miguel

Clean and comfortable

8/10

Excellent

31 Jul 2026

Stephen

Perfect place to crash for 2 nights in town for meetings and live music. Great location, super easy getting in / out and helpful staff. There was a good bit of noise coming off the street on the Thursday morning that I stayed from trucks loading/unloading so something to be aware of but otherwise it was a great crashpad and the internet was solid, clean too!

8/10

Excellent

30 Jul 2026

Juliana

The location was great for me, walkable to Willis Tour, and if you're big on walking like I am, walkable to Michigan Ave., the lake, the museums, as well as the West Loop area which has great restaurants. Right next to Lou Mitchell's which is a must - I had an amazing breakfast there. Several coffee shops within a block or two. Near the train. I had an excellent time staying here and exploring Chicago. Communication was good too. My only complaints - the WiFi didn't work in my unit for several days and it was a bit noisy at night. Starting right about 10:00 pm, the people in units nearby could be heard talking and playing music loudly. Not the end of the world, just be sure to have ear plugs handy in case you have noisy neighbors. I would definitely stay here again.

8/10

Excellent

28 Jul 2026

Felix

Clean, great location, everything walking distance. Will definitely be back!

8/10

Excellent

27 Jul 2026

Dean

Room was clean, except floor was very sticky. Also walls were this as I could hear neighbors throughout the day.

10/10

Exceptional

26 Jul 2026

Erica

My stay was absolutely wonderful! The hotel was clean, comfortable, and well-maintained from the moment I arrived. The staff was friendly, welcoming, and always willing to help with anything I needed. The room was spacious, quiet, and had everything I needed for a relaxing stay. The location was convenient, making it easy to explore the area. Overall, I had a great experience and would definitely stay here again. I highly recommend this hotel to anyone looking for excellent service and a comfortable place to stay!

2/10

Poor

25 Jul 2026

George

Unfortunately, too much went wrong to recommend this hotel. We booked a room with a queen bed and city view, but the bed was much smaller than a queen and the “view” was a dirty parking lot and a construction site.

After we complained, staff apologized and said they’d move us the next morning. Instead, they later said they were fully booked and offered a $100 refund.

On checkout day, we were told we could store our luggage in the lockers and access them for up to 12 hours after our 11 a.m. checkout. When we returned two hours later, our building code no longer worked and we were locked out until a staff member let us in. Staff then told us guests normally aren’t allowed back inside after checkout, which completely contradicted what customer service had told us.

The location is convenient and easy to get around from, but the poor communication, misleading room description, and lack of coordination made this stay not worth it.

10/10

Exceptional

25 Jul 2026

Andriana

The location was perfect! The only things I didn’t like were the add on fees after booking & the parking situation.

10/10

Exceptional

23 Jul 2026

Sean

Notice: Downtown in a nice area. but uman Uber ride to Miracle Mile. Staff is great and friendly. Gave me an after checkout code to pickup stored luggage. Great breakfast Lu bf spot next door Stu Mitchell’s great olace

10/10

Exceptional

22 Jul 2026

Carly

Great location, clean and quiet

10/10

Exceptional

21 Jul 2026

Eric

Great spot!

2/10

Poor

18 Jul 2026

SHARON

Nope. Hallways

10/10

Exceptional

18 Jul 2026

Richard

Arrived very late in the evening and had no issues - room was clean and welcoming. All the conveniences of home - Full Size Refrigerator, Stove, mini dishwasher everything except one thing - a USB charging port. I realize it's a bit trivial but with all the USB ports in my house and at other places I have stayed, I did not think to bring a power cube to plug into a regular outlet so I was bummed that I couldn't charge my phone. I would definitely stay here again. Located right next to Union Station - very convenient!

Self

4/10

Poor

17 Jul 2026

Mark

There is no attendant on property. I paid $50 for the 1pm check in. I never received an access code to the hotel so I had to call a number. They gave me a code to get in the lobby and into the room. When we got back to the hotel later that night, the code did not work and I had to call again. Both times it took less than 5 minutes but it was still frustrating.

8/10

Excellent

16 Jul 2026

Dave

Clean and comfortable.

Partner

8/10

Excellent

14 Jul 2026

LAURA HOFFMAN

The room was clean and the beds among the most comfortable I have slept on. The two bedroom was amply sized and the living area was perfect for our needs. The location is central for sightseeing. The property has two door fronts and the one that doesn’t open to the lobby had garbage in front of it the whole time we were there.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Amera

I loved the room style, the way the building operates!

Partner

10/10

Exceptional

14 Jul 2026

Bella

It was great!

Friends

6/10

Pleasant

13 Jul 2026

Bowen

The staff were incredibly friendly and helpful. Unfortunately, the soundproofing was terrible. You can hear almost everything from the neighbors above, below, and on both sides.

On our first night, it sounded like the guests upstairs were having a DJ party until around 4:00 a.m., making it very difficult to sleep. On our last night, there was another loud party, but after I contacted the staff, the noise stopped once the 10:00 p.m. quiet hours were enforced. Even during the daytime, though, you can clearly hear your neighbors talking and going about their daily activities.

We stayed for three nights, and housekeeping was not provided during our stay. We booked a two-bedroom unit, but the beds were surprisingly small. The hotel also doesn't have a proper lobby—just a small entrance area with a staff member at the front desk.

Overall, while the staff were excellent, I personally don't think this property meets the standards of a four-star hotel.

Family_with_children

10/10

Exceptional

13 Jul 2026

aaron

Great place for a romantic get away in the heart of Chicago!

Partner

8/10

Excellent

13 Jul 2026

Dave

Very nice room, Great communication. Only thing we didn't like were the windows were very dirty on the outside . Not a nice look.

Partner

10/10

Exceptional

10 Jul 2026

Pedro

Clean, new, and cozy stay in a great location.

Partner

10/10

Exceptional

09 Jul 2026

Heather

Very comfortable bed, cozy environment. Had a little trouble with the TV and streaming, and they were very responsive and helpful. I would definitely stay again.

Self

10/10

Exceptional

09 Jul 2026

Correy

Was incredible, really enjoyed it!

Friends_and_family Friends

10/10

Exceptional

08 Jul 2026

Max

I enjoyed my stay here. The room was comfortable, spacious, and also very clean.

10/10

Exceptional

08 Jul 2026

Max

The room I was in was very clean and spacious. I enjoyed having a stocked kitchen and that made it easy to cook your own meals if you desire. The bed was very comfortable and the Roku TV made it easy to watch my regular shows. The staff was very quick to respond even though they were not on site, although I did ask for coffee to be restocked in my room two times and it never happened. Nonetheless I had a great experience and would come back. I would also like to add that this location is conveniently near Union Station and also the CTA blue line so getting around town is convenient from here.

Family

10/10

Exceptional

08 Jul 2026

Duane

Convenient from Union Station! Great stay!

Self

10/10

Exceptional

08 Jul 2026

Melissa

Easy check-in - great communication. Perfect location to Union Station.

10/10

Exceptional

06 Jul 2026

Stephanie

Great apartment stay within sight of Union Station! We paid a very affordable price for a full kitchen, large bathroom, and a comfortable bed in a secure building. Ideal for train travelers, and it’s not far to mass transit stations.

Partner

10/10

Exceptional

05 Jul 2026

Eva

It was a very convenient location, easy to book and very clean.

Friends_and_family Friends

10/10

Exceptional

02 Jul 2026

Meagan

Smallish room, but perfect for what I needed - a quick, cold staycation. Will stay again.

Family

10/10

Exceptional

02 Jul 2026

Maggie

Wonderful! Will be back!!

Self

10/10

Exceptional

02 Jul 2026

Kaylin

Our stay was very relaxing! The interior design was beautiful, everything was clean, the bed and couch were very comfortable and we had plenty of space.

Partner

10/10

Exceptional

30 Jun 2026

Ariel

Really loved the layout we had a couple and a single person who had our own rooms within the room, the clean simplicity was comfortable, for the price it was a lot of amenities and we liked being able to come and go as we pleased with just our codes. There was an attendant that introduced themselves and the property was very responsive when messaging through the Expedia app throughout our stay. To top it off the bathroom soaps/shampoos etc smelled amazing. I forgot to pack enough clean undergarments for the whole trip as it ended up being over 95 degrees out and it was a lifesaver to have access to our own washer/dryer combo. It was also a short walk from the train station and near some good food. Would definitely consider returning in the future.

10/10

Exceptional

30 Jun 2026

CYRENE

The first Luggage storage locker I tried had a broken door. One of the main lights in the apartment was burnt out. Otherwise, great spot for overnight stay in the Loop. Clean and comfortable! Nothing fancy, but all the amenities needed to travel light were available. Two blocks from Union Station made the location perfect and walkable to local restaurants.I will absolutely stay again!

Business Self

10/10

Exceptional

28 Jun 2026

Christina

This apartment was everything that I needed. Had all available appliances and necessities to have dinner late night. location was perfect. The apartment is secured and safe. Lockers are available after checkout to not have to lug around your belongings before leaving the city

Partner

10/10

Exceptional

26 Jun 2026

Sandra

I had some issues with the check in. It’s more getting used to doing it differently without a receptionist. Once I got the information I needed all good. I would recommend the hotel use the messaging in hotels.com instead of attachments. I had to ask to resend as I usually could not open the first one. I would get an error message. I loved the set up super helpful as I’m out on a 3 week travel journey. Thank you

Self

10/10

Exceptional

26 Jun 2026

Jonathan

Nice blend of

10/10

Exceptional

26 Jun 2026

Whitney

bring an empty for their body wash line.
workably, quite clean studio. kitchen and washer/dryer stocked with cleaning supplies. baseboards could use love as AC register over bed.
dusty floors, lampshades.
cozy firm bed, good water pressure and heat in shower.
authentic cityscapes.
big tv clean surfaces, mirrors, remote.

*a few peaceful yet curious unhoused neighbors.
- a great stay.

Self

10/10

Exceptional

25 Jun 2026

Anaya

our stay was great and they communicated very well. will be staying again when back in town.

Partner

6/10

Pleasant

25 Jun 2026

David

I was unaware that there wouldn't be staff on site. Luckily, a person let me enter with them and also informed me I should have been given a code and assigned room number for use via text. Thankfully, I used a phone number available to me and gained the necessary codes. The hotel sent this info through Expedia, but for some reason, I couldn't open the text...what a safoo!!

Self

10/10

Exceptional

24 Jun 2026

Charlene M

I was surprised at how nice these rooms are. It is more like a condo building and less of a \"hotel\" LIVN staff member was in site when I arrived and very helpful. Location was perfect and near West Loop activities.

Self

10/10

Exceptional

23 Jun 2026

Claudia Marybel

100% recommend this place. It was clean, safe, and in a good location. It had everything we needed, and the kitchenette was a nice addition. Check in/out was a breeze and the luggage lockers for early/late arrivals was a plus!

Family

10/10

Exceptional

22 Jun 2026

Joshua

Great place to stay!

Partner

10/10

Exceptional

21 Jun 2026

Amber

Our room was perfect and the location could not have been any better! We would definitely stay here again!

Partner

10/10

Exceptional

18 Jun 2026

David

Nice location next to Union Station. The property is a good value for the size and comfort of the room. I will stay here on all future Chicago visits. The rooms tend to be noisy because brick lets sound through pretty easily.

Self

8/10

Excellent

18 Jun 2026

Victoria

Book via Expedia but basically runs like Airbnb. Stayed for 1 night/less than 24 hours so not much time. Used the washer/dryer combo without any issues and liked the full kitchen although I didn’t really use it. I used to live a couple blocks away so was familiar with the area and it has been relatively safe and quiet for years.

Self

10/10

Exceptional

16 Jun 2026

Madison

Loved it!!!

Self

4/10

Poor

16 Jun 2026

Frank

Got assigned to the ground floor, bed next to the lobby area outside the elevator, and also next door to the luggage storage locker. The ceilings are not closed or sealed, so walking and stepping on the floor above are not very well insulated from noise. The noise from the lobby with late folks coming in and out of the elevator or the luggage storage is really loud and travels throughout. Did I also mention the staircase next to the room? Yep, this room might as well have been surrounded by every high-traffic feature of the hotel because nothing was missing, except that the gym was halfway down a short hallway.

The worst part is the early-morning deliveries in the back parking lot for the popular restaurant next door. The bedroom window is right next to that and not very well sound-insulated, even with this situation as a known possibility.

Given that this is the only room on the ground floor, it should have been made into something else, or more effort should have been put into the environment to reduce noise on all fronts, inside and out.

The staff was also not very accommodating about refunding the last night, as I could not stay at the property longer to continue late nights and early mornings due to the lack of sleep this caused. For the rate, I would or should have just picked a moderate standard hotel elsewhere instead of this converted property.

Self

10/10

Exceptional

15 Jun 2026

Hyunseon

All

Business

10/10

Exceptional

14 Jun 2026

Scott

Staff was helpful, everything was easy and straightforward not having a dryer is kinda annoying and does not have parking but parking was cheap and safe

Partner

10/10

Exceptional

13 Jun 2026

Jennifer

Good location. Good space. Very clean.

Self

10/10

Exceptional

13 Jun 2026

Christina

Clean room. Comfortable bed. Helpful staff. Great location. W/D was a plus!

Self

10/10

Exceptional

12 Jun 2026

Jermaine

Pick it! You’ll love it!
Simple, clean, easy, roomy! More than enough!

10/10

Exceptional

12 Jun 2026

Jill

This was a great place to stay. The room was perfect with great amenities. The fridge even had ice maker. The staff was incredibly helpful and so friendly. Definitely have this one marked on my favorites for when we head back that way.
Close to Union Station and one block away from a CTA line that takes you to O’Hare. Great location great people great amenities. strongly recommend

Business

10/10

Exceptional

11 Jun 2026

Brian

I would totally recommend this hotel. I plan on using them again in the near future. It’s close to everything. It has a washer/dryer in the unit which I found very helpful.

Partner

10/10

Exceptional

11 Jun 2026

Denise

Definitely recommend. Will be back!

Pros:
- Plenty of privacy.
- Room got a lot of natural light.
- Bed was very comfortable and clean.
- Big TV setup for viewing from dining table or bed - lot of free entertainment options through Roku, and you could also sign into various streaming services.
- Conference calls worked great.
- I thought the unit's layout was interesting and cool.
- Kitchen was great - huge trash can, large (deep) sink. Tea kettle & coffee machine included, as well as some tea bags and grounds. Ton of room in the fridge and freezer. Dishes, utensils, and cookware included in unit. Though I didn't use them, there are also a stove and dishwasher!
- Bathroom was very spacious! Extra towels, wash cloths, and toilet paper were all in unit upon arrival. Shower water pressure was fantastic, and temperature was very responsive.
- Complementary shampoo/conditioner/body wash all had pleasant, unisex scent.
- Secure: there's a code provided for the main lobby, and a separate code for your room.

Cons:
- The view was a little disappointing.
- Blackout curtains weren't true blackout curtains.
- The pillow were uncomfortable for me.
- Discord voice seemed to be blocked, but messaging worked fine.
- Pretty thin walls. I easily heard neighbor's TV and phone calls.
- Bathroom fan didn't seem to work.
- Some people didn't like that there's no official front desk like other hotels.

Neutral:
- Definitely a lot of city noise, but that's to be expected!

Self

2/10

Poor

10 Jun 2026

James

Place is gross

Partner

10/10

Exceptional

09 Jun 2026

Debe

It’s super cute and feels like you’re staying in an apartment in the city. We found the lockers very convenient as we had time in between travel. Great location!

Partner

10/10

Exceptional

09 Jun 2026

Emily

Very convenient to Union Station for a work trip. I was able to store my luggage before check in and after check out. Super clean and updated. It was easy to come and go with entry code but when I did interact with staff they were very friendly and helpful! Would stay again.

Self

10/10

Exceptional

09 Jun 2026

Edward

I thoroughly enjoyed my stay. It's an industrial design if you are into that sort of thing. However, I am only concerned with cleanliness, area safety, and comfort when it comes to a place I'm spending the night. The place lobby was clean as well as the room. The unit I rented was stocked with plates, silverware, cups, etc as it has a full kitchen. The washer\dryer combo was a plus and one of the reasons I selected this unit and they included a few washer pods which was greatly appreciated. The bed was to my liking as well as the pillows which I usually find lacking at hotels. I know pillows are a personal preference thing, however it made my stay that much better. Accessing the building was a breeze.

When I was looking into renting the unit I tried researching the area in which it was located to ensure it was a safe neighborhood, however I couldn't find anything concrete so I took a gamble since it is located within the Chicago Downtown Loop. I can confirm that it is indeed a very safe neighborhood. I would go out to get something to eat at 1am in the morning without any concern.

The building is located right next to a Dunkin Doughnuts and a dinner, Lou Mitchell's, so getting breakfast or a quick bite was extremely convenient. Also, it is practically across the street from Union Station and the Blue Line train so getting here from O'Hare Airport was really easy.

Self

10/10

Exceptional

08 Jun 2026

Alonso

My stay at LVN Chicago West Loop was great. Prompt responses and easy check in. The hotel is nice and accommodating. Almost makes you feel like you’re in your home away from home. Staff is also very polite. My family really liked the hotel and location since buses and union station was very close to get around the city. Thank you for hosting our stay!

Family_with_children

8/10

Excellent

07 Jun 2026

Sharon

A great location and enjoyable stay.

Friends_and_family Family

6/10

Pleasant

06 Jun 2026

Jake

Couldn't get into the front door because the code wasn't provided. Overpriced for what is basic accomodation, no real amenities available.

Self

10/10

Exceptional

06 Jun 2026

JEONGWOO

Very clean, good moods, perfect location!

10/10

Exceptional

05 Jun 2026

Joan

It was easy to get to and very clean. However, check in process could have been smoother. If you get there early, you might have to call for the code to the building.

Self

10/10

Exceptional

02 Jun 2026

Jeanne

Convenient, no-contact check-in. Lots of communication via text/email.

Self

10/10

Exceptional

02 Jun 2026

Giorgia

Really great place

Self

6/10

Pleasant

02 Jun 2026

domenique

The place was as described. It was nice to be close to the sub station and have the luggage locker.
However, the walls in this place are paper thin and I could hear the entire conversations from the people below all night and then at like 6am, the people next door had their tv on and I could hear EVERYTHING.

Self

10/10

Exceptional

31 May 2026

Anne

Easy check- in , very clean room, excellent location , close to Union Station

Partner

10/10

Exceptional

26 May 2026

Tristan

The accomodations were very good. I enjoyed the decor and beds