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The Emily Hotel

Chicago

311 North Morgan StreetView location

9.2/10Excellent1,356 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.2/109.2
Condition9.4/109.4
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Emily Hotel

Located among the bustling restaurant scene in the city’s West Loop neighborhood, this downtown Chicago hotel features on-site dining, a rooftop lounge and garden and contemporary guest rooms with free WiFi.

Adorned with original locally-made artwork, every modern room at The Emily Hotel provides a flat-screen TV, Bluetooth radio and fully-stocked mini-bar. A 24-hour fitness center, 24-hour front desk are all available on-site for guest convenience. Valet parking services are also offered. United Center is 1.

2 mi away from the hotel. Millennium Park and Michigan Avenue’s Magnificent Mile are both a 10-minute drive away.

Read more about this hotelShow less

With a stay at The Emily Hotel in Chicago (Downtown Chicago), you'll be within a 5-minute drive of Chicago Riverwalk and United Center. This hotel is 1.6 mi (2.6 km) from Michigan Avenue and 1.7 mi (2.7 km) from Millennium Park.

Make yourself at home in one of the 159 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 4 meeting rooms available for events. Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 11 Pet max weight (per pet) in lb is 25 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 150 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number 60607, 60607, Hotel License
    • Parcel deliveries will be accepted only for guests in house or due to check-in within one week of package arrival. There is a package holding fee of 5 USD per package that will be added to your room charge.
    • Property Registration Number 60607, 60607, Hotel License
  • Minimal age
    21
  • Optional fees
    • Fee for to-go breakfast: approximately USD 6 to 25 per person
    • Valet parking fee: USD 82 per night (in/out privileges)
    • Pet fee: USD 100 per accommodation, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 75 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Milwaukee Avenue 0.7 km / 0.4 mi
Chicago Riverwalk 1.4 km / 0.9 mi
University of Illinois Chicago 1.4 km / 0.9 mi
Merchandise Mart 1.5 km / 0.9 mi
Cadillac Palace Theatre 1.8 km / 1.1 mi
Credit Union 1 Arena 1.9 km / 1.2 mi
Chicago City Hall 2 km / 1.2 mi
Civic Opera House 2 km / 1.2 mi
Daley Plaza 2 km / 1.3 mi
Richard J. Daley Center 2.1 km / 1.3 mi
House of Blues Chicago 2.1 km / 1.3 mi
Willis Tower 2.2 km / 1.3 mi
Chicago Theatre 2.2 km / 1.3 mi
Marina City 2.3 km / 1.4 mi
Skydeck Ledge 2.3 km / 1.4 mi
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about The Emily Hotel

9.2
Excellent
1,356 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.4 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
30 Jul 2026
Yoselin
Clean room and friendly staff! I recommend their coffee bar it was amazing!
10/10
Exceptional
29 Jul 2026
Carmen
The room was clean, cute and just perfect for the couple of days we stayed. I would definitely stay there again if/when I go back to Chicago. Good location for what we needed about 15-20 away from everything however, with it being a busy weekend (WNBA All Star Weekend), we had to account for more time to get to events on time. Didn't have time to check out the cinema but for sure a cool amenity. It was a great stay! 😎
8/10
Excellent
28 Jul 2026
Samantha
Great location!
10/10
Exceptional
27 Jul 2026
Sydney
Great experience and wonderful customer service
4/10
Poor
27 Jul 2026
Carlos Ernesto
El valet parking muy costoso no estaba incluido en el hospedaje. Tuve que pagar parking público. Que mal que un hotel no tenga su propio estacionamiento
8/10
Excellent
26 Jul 2026
Sandra
So this is what it's like to stay in a \"tech-bro\" hotel! No closet, just a chrome grid to hand my hoodie and messenger bag. (I actually didn't have either of these, so I felt the loss of a dresser/drawers.)

NOTHING to hang towels on in the bathroom. Would it kill them to have a couple of hooks?

Full bar, and I mean full--too bad I don't drink.

The beds were low, but the sheets and mattress was extremely comfortable. The resturant next to the hotel had great food.
10/10
Exceptional
26 Jul 2026
Kim
Parking is expensive but so is everywhere else.
4/10
Poor
26 Jul 2026
Abigail
Given the 4-star hotel status and high-cost
/high-end location, I expected more. No place to fill up water bottles (except in the basement with water cooler). The rooms were very bare, carpet felt a bit old/unclean, and there were no drawers/dressers for clothing. WiFi wasn’t great and required continually signing in almost every time I used it. The shower handle broke off during our stay.
10/10
Exceptional
23 Jul 2026
Heather
Excellent location and the room was very nice and quiet.
10/10
Exceptional
19 Jul 2026
Tiffany
They are very accommodating. We brought our 9 week old Corgi puppies and had no issues!
Partner
6/10
Pleasant
17 Jul 2026
Francis
When I got there at 11am my room was ready but they wanted to charge me a $75 early check-in fee. Seems like a missed opportunity for good customer service.
Self
10/10
Exceptional
12 Jul 2026
Alexander
The check in was seamless. Lobby spotless. Room was very clean and tidy. Rooftop area was super.
Partner
10/10
Exceptional
10 Jul 2026
Kristin
Perfect stay. Great gym!
6/10
Pleasant
06 Jul 2026
Christine E.
Service was poor - over a 10-day stay, my room was not made-up when I returned on some days (after 5 PM on two days and after 8 PM on another). I had to call the front desk and request housekeeping. The front desk was not particularly friendly. The room was fine, but next time I will look to stay elsewhere in Fulton Market.
Self
10/10
Exceptional
05 Jul 2026
Kathryn
Great boutique hotel in a great location! Definitely will stay here again when visiting Chicago.
Partner
10/10
Exceptional
03 Jul 2026
Thomas
Clean room. Great bar.
Partner
8/10
Excellent
02 Jul 2026
Rebecca
Very close to shopping, eating, and interstate. Great location. We walked to most of what we wanted to do.
Partner
10/10
Exceptional
30 Jun 2026
Melvin
Very unique motif
Partner
10/10
Exceptional
30 Jun 2026
Lori
Nice clean room with minimalist/industrial vibe. Room was spacious. The front desk was helpful. The coffee shop was much appreciated.
Self
10/10
Exceptional
29 Jun 2026
Kjetil
Clean rooms, great location, helpful staff
10/10
Exceptional
28 Jun 2026
Gizelle
Clean and Helpful Staffs. You have to look for your parking space, mostly are street parking, but there is a valet at the hotel if you asked for it.
Partner
10/10
Exceptional
21 Jun 2026
Adriana
Great location, great space in the rooms!!
8/10
Excellent
21 Jun 2026
Michelle
Second time at the Emily. Beds are off-the-chart comfortable. Quiet, nice rooms in a great location. The staff is very nice. I didn't like too much that we were offered an early check in with a fee. I feel like, if you have the room, offer it, or just say it's not ready. My husband jumped in and took it so he didn't have to worry about our luggage but it just felt wrong. So...maybe a management problem but not staff. We did grab a drink at the bar one night. Decent drinks. Good coffee at the coffee shop as well.
Partner
8/10
Excellent
21 Jun 2026
Elese
Clean room, relatively quiet halls, helpful staff. Only thing is I requested a room with a nice view and didn't get it.
Self
10/10
Exceptional
20 Jun 2026
TIMOTHY
Close to a ton of great dining options. Nice staff
Self
10/10
Exceptional
19 Jun 2026
Maria Bishirjian
Comfortable, modern rooms and great location.
Self
10/10
Exceptional
19 Jun 2026
Jordan Michael
Great space & location. Staff are very friendly, rooms are clean and comfortable.
Self
10/10
Exceptional
18 Jun 2026
Kimberly
We stayed at this hotel for a small wedding venue. I booked the larger room and was glad I did. The hotel was close for walking to restaurants and some bars. The front desk was very friendly and helpful.
Family
8/10
Excellent
15 Jun 2026
Amanda
The staff was great. The room was nice but I would have preferred more towels. The remote in our room wasn’t working fully as well as the steamer in the room. Otherwise, it is a good hotel but would not recommend for families.
Partner
8/10
Excellent
11 Jun 2026
L N
Great hotel and location. Rooftop closed so that was a bummer. I like more counter space in the sink area. Not really space for personal items, but other than that -nice stay! Hubby likes that there were soft and firmer pillow options. He doesn’t like that at Hilton all pillows are soft 😂.
Partner
8/10
Excellent
08 Jun 2026
Ken
Rooftop Movie theater looked fun during the daytime, but wasn’t committed enough to buy a ticket after sunset. Rooms were fine. Coffee shop was short-staffed the day I was there - to the point I gave up and moved on.
The staff I ran into in the hotel from housekeeping to front desk to bell staff were all universally pleasant and helpful.
Location was great - convenient to the show I was attending at the Cobra Lounge and to a pretty decent variety of decent looking food options. Don’t miss the Hubbard St viaducts on your morning walk.
Self
6/10
Pleasant
07 Jun 2026
paul
For the price you think you could get more than 2 cans of water. The rooms view was of a dirty roof top
Partner
10/10
Exceptional
05 Jun 2026
Michael
Great gym. I like that there was a coffee shop downstairs as well. Room was very clean and comfortable.
Self
10/10
Exceptional
05 Jun 2026
Rob
Amazing hotel
Business
8/10
Excellent
02 Jun 2026
Daniel
Convenient location and easy building to deal with. Parking was a little expensive.
Partner
8/10
Excellent
30 May 2026
Andre
I loved how clean the room was! There was a mini bar, including snacks that you could partake in for a small fee. My only gripe was no room service. If they had room service, it would be perfection!!!
Partner
10/10
Exceptional
30 May 2026
melissa
I stayed for a short business trip. the room was simple but clean and spacious. The lobby and the restaurant / coffee shop were all I needed and the staff was incredibly friendly and accommodating. Great location near all the cool restaurants. Will definitely be back.
Self
8/10
Excellent
29 May 2026
Andrew j
Great location in the heart of Fulton Market.
Self
6/10
Pleasant
27 May 2026
Danielle
Well I'll start with the pros. So the place is very clean, the staff were great, check in was easy. The people in the Cafe make a great caramel macchiato.

Fitness center is a nice size and has a variety of equipment. Looked clean.

Now the cons:

The bed could've been more comfortable for my liking, but that is solely a personal thing. Everyone has their desired mattress firmness.

The shower is open. So only half of the shower has a door and the other half is wide open. They leave a towel in the open area which I put on the floor to prevent slipping but I just thought it was odd.

The TV is a smart TV but cable only. Which sucks cause I think at the very least youtube should be offered.

No room service

Limited toiletries. Of course they have your standard shampoo, conditioner, body wash. But other than they just have a small tube of moisturizer and a small hand bar soap. If you forgot any toothpaste you're need to make a trip to the store.

Parking at the hotel is $82 a night which is very high in my opinion, and is deducted from the hold they place on your card.
Self
2/10
Poor
25 May 2026
Sara
One of the worst hotel rooms I have stayed in. Tables and drawers made out of plywood, very uncomfortable beds, tv was mounted on side of bed so you had to turn to side to watch it. Low lights, makeup light mounted on opposite side of plug in so you had a cord in front of the mirror. Super basic and not worth the price. Location, bar and coffee were only positives. Would not stay here again.
Partner
10/10
Exceptional
25 May 2026
Christopher
Great staff.
10/10
Exceptional
25 May 2026
Tarhonda
Great vibes and it’s perfectly located to enjoy the west loop.
Self
10/10
Exceptional
24 May 2026
Irma
First time in Chicago my husband and I enjoyed our stay very much, friendly staff beautiful space.
8/10
Excellent
22 May 2026
Kimberly
Had a decent stay. Valet parking is ridiculously priced. Our room faced the train - so it was pretty loud in the morning. The location of the property is the best quality - lots of great bars, restaurants and shopping within walking distance. I’d stay here again - without a car.
Partner
2/10
Poor
22 May 2026
Ryan
We waited 2 hours to check in because our room wasnt ready. Zero discount.
Partner
10/10
Exceptional
18 May 2026
Arnold
We had a fantastic experience at this hotel. The room and the entire property were spotless and well-maintained. The staff was incredibly friendly and helpful throughout our stay. We’ll definitely be staying here again, and next time, we’ll try to catch a movie on the rooftop.
Partner
10/10
Exceptional
18 May 2026
Tonie
Loved everything about this hotel. I visited before a few years ago, but only for the rooftop theater. Me and sister stayed this time for Valentine’s Day. We really enjoyed our stay.
Family
10/10
Exceptional
18 May 2026
Kelley
Very cute boutique hotel. Very clean. Staff were very helpful. I loved the two young ladies in coffee shop. They were so efficient, welcoming and warm.
Friends
6/10
Pleasant
18 May 2026
Alana
Booked this hotel for the location, which was great. The room itself had horrible lighting, a sink in the room outside of the bathroom, windows facing an empty building and a very thin and hard mattress. It was an uncomfortable stay, and we asked to extend checkout two hours and were charged an extra 25$ to do so. When we came back to the room, the keys were locked. Overall, hotel was a cheaply built Nobu knock off. Wouldn’t return.
Partner
8/10
Excellent
17 May 2026
Michelle
The room was a bit \"spartan\" but the king bed was extremely comfortable. Just don't stay in room 432. The view is AC units and random other trashy items and the back of a building's roof. It was reminiscent of a 1980s Sanford and Son episode. I got a few emails from the hotel saying that there might be rooms available to upgrade. I really did not want to pay for an upgrade but would you really give your hotel guests a view of the junkyard if there were other rooms as options?
Partner
10/10
Exceptional
14 May 2026
Julie
Bar and bar step was excellent. The menu was to die for beautiful property.
10/10
Exceptional
14 May 2026
Chris
Clean room
Partner
10/10
Exceptional
01 May 2026
Anna
Staff was friendly, very nice property in a good walkable location
Friends
10/10
Exceptional
30 Apr 2026
Anna
Very nice property, good location, would stay here again.
10/10
Exceptional
25 Apr 2026
Stephanie
Wonderful, friendly staff. Beautiful room
Partner
10/10
Exceptional
24 Apr 2026
Mandy
Room was cozy, clean, comfortable! Staff very friendly and in great location
Self
10/10
Exceptional
24 Apr 2026
James
Overall very nice but I’d suggest if you are eating breakfast go off property and try many choices near by. Food and service sas fair at best!
Partner
10/10
Exceptional
22 Apr 2026
Victoria
I chose this hotel based on location and proximity to my work conference. I was pleasantly surprised with the amazing customer service, cleanliness of the room and amenities available. I even noticed the main in my room used an “Emily hotel” zip tie for one of my chargers that wasn’t tied up. So sweet of her!

I also enjoyed the coffee bar downstairs. I tried the tuna bowl with quinoa downstairs at the Faro restaurant. It was okay. The service was very slow and not as friendly as the hotel staff was!
Self
10/10
Exceptional
20 Apr 2026
Devin Michelle
All the staff were so kind & courteous. The coffee bar was amazing and so reasonably priced. Fora was delicious. It’s so central to such a fun part of night life. The room was impeccably clean and comfortable. 10/10 recommend and will stay again!
Partner
10/10
Exceptional
19 Apr 2026
Patricia
The Emily Hotel is in a great location near Fulton Market, was very clean, nice bar and restaurant, and a great workout room! We will definitely stay there again!!
Friends
10/10
Exceptional
18 Apr 2026
eric
N/A
10/10
Exceptional
10 Apr 2026
Zach
Excellent hotel, clean, quiet, and staff was very helpful and accomodating!
Partner
10/10
Exceptional
09 Apr 2026
Stephanie
Good location.
Friends_and_family Family
10/10
Exceptional
01 Apr 2026
Lisa
Efficient and comfortable
8/10
Excellent
26 Mar 2026
Sur Ellen
Place was very nice.
8/10
Excellent
25 Mar 2026
SANDRO
Only complaint is the water pressure in the shower was not great.
Friends_and_family Friends
10/10
Exceptional
23 Mar 2026
Amber
Great hotel and close to our dinner reservation.
10/10
Exceptional
23 Mar 2026
Carolyn
Room was a mod vibe. No dresser for clothing, but closet & luggage rack worked just fine. Shower and Malin + Goetz toiletries were exceptional. Coffee in room was steeped like in a tea bag- wayyyyy better than most in room coffees (Nespresso pods are still better). Bartender had mad skills. Neighborhood has great food Bev options. View out was not great- just rooftop hvac units.
Partner
10/10
Exceptional
22 Mar 2026
Shannon
The check-in with Edson was wonderful! The hotel is very quiet and close to many restaurants and the staff are super kind.
Partner
10/10
Exceptional
22 Mar 2026
TaNia
Everything was great!!!
Friends
10/10
Exceptional
22 Mar 2026
Lisa
Staff is amazing!! Beds are so comfortable. Great location and easily accessible. 2nd time here and will be back.
Self
10/10
Exceptional
21 Mar 2026
Megan
Loved the location!
8/10
Excellent
19 Mar 2026
Julie
The vibe is very cool and the room is spacious. That said, the fridge in the room is very loud when it turns on, the sink was clogged and slow to drain. There's no room service, you can get food to \"take out\" at the restaurant. However, the food is presented in a flimsy cardboard container used for leftovers which isn't really fitting for a $25+ entree. Details that just make the place feel less than classy.
Self
8/10
Excellent
17 Mar 2026
Todd
Nothing fancy. Fit our needs. Great neighborhood with lots of restaurants, etc.
Partner
10/10
Exceptional
17 Mar 2026
Anthony
Everything was nice.
10/10
Exceptional
16 Mar 2026
Branden
Great check in, wonderful customer service and clean comfortable rooms
Self
10/10
Exceptional
16 Mar 2026
Agatha
The staff are all so warm and welcoming. My flight out was delayed so I was able to leave my luggage and take some time to explore the neighborhood some more and work in the lobby/lounge area. I will be staying here again.
Friends
10/10
Exceptional
16 Mar 2026
Lisa
The Emily Hotel was excellent! Great staff, room was clean and roomy, bed was so comfy! loved it here, would stay again!!
Partner
10/10
Exceptional
14 Mar 2026
Juan
Will stay there again evrething was perfect
10/10
Exceptional
14 Mar 2026
Meghan
Our three night stay went very smoothly, the rooms were cleaned each night and towel restocked, the overall aesthetic of The Emily is beautiful. The cafe downstairs was very convenient and super fast. Overall a great stay, would recommend!
Friends_and_family Family
10/10
Exceptional
13 Mar 2026
Patrick
Great location! Room was nice and clean and comfortable.
Partner
10/10
Exceptional
11 Mar 2026
Claire
Such a cute hotel! Everyone was lovely. Would love to see the TVs get Netflix or option for streaming services but our stay was lovely. Thank you Emily team!
Partner
10/10
Exceptional
07 Mar 2026
Dawn
Very cool, gorgeous hotel. The rooms offered a lot of amenities and had a fun industrial vibe. The bed was very comfortable, and we slept great! The staff was incredibly helpful. I would definitely stay at The Emily again.
Partner
10/10
Exceptional
27 Feb 2026
Anthony
Very accommodating, extraordinarily spacious room, loved the simplicity of the room, amazing service, and perfect location in the West Loop
Partner
10/10
Exceptional
27 Feb 2026
Camryn
Great hotel overall - friendly staff, fun bar, and lovely rooms.
Partner
4/10
Poor
27 Feb 2026
Angela
Loud noise outside room, paint tore off walls in bathroom
10/10
Exceptional
26 Feb 2026
Aubrey
Room was great. Staff were nice. Good coffee shop
10/10
Exceptional
26 Feb 2026
Rena
We had a great time at the Emily hotel! The valet was wonderful and greeted us as we put the truck in the park. The guys at the front desk made check-in, smooth and easy. We had dinner at Fora which was nice and made for an easy evening. We LOVED our bartenders, Tim and Shawn! They were fun to chat with and super engaging. My husband and I will definitely choose The Emily Hotel on our next visit to Chicago!
Partner
10/10
Exceptional
24 Feb 2026
Sharon
Hotel is great. A lovely boutique venue. Friendly, professional and courteous staff made us feel very welcome.
Partner
10/10
Exceptional
24 Feb 2026
Dolores
Great staff
10/10
Exceptional
23 Feb 2026
susan
Clean rooms and friendly staff, nice to our area to have a drink by the fire pits!
Self
10/10
Exceptional
15 Feb 2026
Jon
Staff very cordial and competent at all phases from valet to check in to the restaurant bar.
Partner
10/10
Exceptional
15 Feb 2026
Michael
Nice hotel
Great location
10/10
Exceptional
15 Feb 2026
Chase
Good
10/10
Exceptional
14 Feb 2026
melina
Clean rooms, great amenities and amazing location
Leisure Friends
10/10
Exceptional
14 Feb 2026
Sarah
Room was very clean and hotel had several amenities on site. Almost everywhere was walkable!
Friends_and_family Friends
8/10
Excellent
12 Feb 2026
martin
Good option in Fulton
Business
10/10
Exceptional
10 Feb 2026
JOSEPH
Beautiful
10/10
Exceptional
09 Feb 2026
Sean
Amazing hotel. Always stay here when I make a trip to Chicago.
10/10
Exceptional
08 Feb 2026
Joseph
Room size was great. Very comfortable. Clean. Nice view
Friends_and_family Family

Location & surroundings

The Emily Hotel
311 North Morgan Street, Chicago

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The Emily Hotel

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